App Store Connect

RSS for tag

App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Post

Replies

Boosts

Views

Activity

App Rejected
Can anyone with experience successfully launching an app on the App Store help me? My app was recently rejected by Apple. It says my app didn’t comply with “Guideline 4.2 - Design - Minimum Functionality: The usefulness of the app is still limited by the minimal functionality it currently provides. Specifically, the app primarily offers content for users to view or use, with limited interactive features. Apps should provide valuable utility or entertainment, draw people in by offering compelling capabilities or content, or enable people to do something they couldn't do before or in a way they couldn't do it before.” And ”Guideline 5.1.1(v) - Data Collection and Storage: The app supports account creation but does not include an option to initiate account deletion. Apps that support account creation must also offer account deletion to give users more control of the data they've shared while using an app. Follow these requirements when updating an app to support account deletion: Only offering to temporarily deactivate or disable an account is insufficient. If users need to visit a website to finish deleting their account, include a link directly to the website page where they can complete the process. Apps may include confirmation steps to prevent users from accidentally deleting their account. However, only apps in highly-regulated industries may require users to use customer service resources, such as making a phone call or sending an email, to complete account deletion.”
1
0
36
18h
ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.
I'm trying to use Transporter to upload my .ipa file to the Apple Store and make it available on TestFlight. I'm generating the .ipa with the command eas build -p ios --profile production. However, I'm receiving the "ITMS-90426" error in my email. I've seen many suggested solutions for this issue, but most of them involve using Xcode. The problem is, I don't use Xcode. I only use Transporter on my Mac to upload the app, and I develop on a Windows environment. Could you please guide me on how to generate the required files using Expo/EAS to avoid this issue?
1
0
131
1d
Getting "Invalid binary" when trying to submit app to review
I'm trying a release a new version to one of my Apps. Last success was January 25, but now I'm keep getting "Invalid binary" error no matter what I'm doing, with no further info about the source of the problem. I clarified all settings are correct and tried different ways (direct upload from xCode, using Transporter). I even rollback my project to the same version I used when I was able to release a new version (Jan 25), and with the same project content - same code, same settings, only changed version - I also got the same error response. Any idea?
1
1
109
1d
stuck with out-of-date version of the application
Subject: Issue with Submitting the Latest App Version in App Store Connect Hello, App Store Connect Team! I am experiencing an issue with submitting an update for my app BTC-X PRO (Bundle ID: PRO.BTCX). Currently, in App Store Connect: Version 1.2.5 is published and available to users. Version 1.3.0 is in the "Prepare for Submission" status, but it is no longer relevant, and I cannot delete it. Version 1.3.1 has also been uploaded, but it is outdated and was never submitted for review. Version 1.4.0 has been uploaded and is ready for submission, but I am unable to submit it for review because App Store Connect only allows me to submit 1.3.0. Since versions 1.3.0 and 1.3.1 are no longer relevant, I kindly request that you either: Remove versions 1.3.0 and 1.3.1 so I can submit 1.4.0 for review. Or manually enable the ability to submit 1.4.0 for review. I would appreciate your assistance in resolving this issue as soon as possible, as version 1.4.0 includes important updates for users. Thank you in advance for your help! Best regards, CEO Ihor Khrysiuk BTC-X, LLC
2
0
74
1d
App rejected: saying that the monthly subscription...was not submitted for review
The monthly subscription is clearly listed in the Monthly/Yearly subscription group. I structured it similar to the first 2 items in Apple's Ocean Journal Multiple subscription and durations. The only difference is the order in which I put them. I didn't think that matters, does it? The Developer action flag does not allow me to rearrange or edit the Yearly group. I'm stuck. What should I do?
0
0
170
4d
Can not transfer app
I have a bunch of apps that I want to transfer, but they have Sandboxed Group Containers and MacOS versions. Due to this restriction they can not be transferred: "The app is a macOS app that shares a sandbox container." But the MacOS builds never use the Group Container feature. Is there a path for the transfers to go ahead or could Apple make it so that apps that did not use Group Containers in their MacOS versions to be transferred.
0
0
60
5d
My iOS game is compatible with visionOS and MacOS
I already have an opinion ( I should never release to a platform without testing on a physical platform device ) on this but wanted to learn from experience and expertise and see if there were any viable options. My hybrid casual puzzle game is released on the App Store for iOS. (Whew!) Apparently it is compatible to both Mac OS and VisionOS I would love to make it available everywhere however, I am not sure it is best to do so without testing on these physical devices. Which could also mean making the design adjustments for those devices, having test devices ready etc. and I would have to update my Laptop to silicon. Has anyone tried this without testing on physical devices? What are your thoughts/best suggestions? Thanks in advance!
0
0
172
5d
Restricted access for Account Holder on Apple Developer platform
Hey, we've recently realised that our Account Holder access was restricted to the App Store Connect, however all other accounts (Admin, Marketing, Developers) can access it. Restricting Account Holder access means that we can't push updates on App Store and limits our functionality. We've submitted multiple requests to Apple Support, but no answer for a month, no hotline phone number for developer services, only general hotline which can't fix the issue due to recent Apple Security changes and it redirects us to the general request submission form. Does anyone has the same problem? How do you fix that? Are you also experiencing delays in reply from Apple?
0
0
118
1w
Are there specific guidelines for submitting MDM (Mobile Device Management) apps to the App Store? 🥺
Hello, I am a developer operating an MDM (Mobile Device Management) app. My app has only the functionality to disable/enable the camera, and the profile download is done through Safari. There have been no changes in the guidelines in all the years that I have undergone review, and the app has passed the review process until now. However, this time the app was rejected for installing a configuration profile that disables the camera. (guideline 2.5.9) Could you please let me know if it is possible to request a re-review, or if MDM apps are no longer allowed on the App Store? Thank you for your assistance.
1
0
111
1w
ShazamKit supported for iOS app running on Mac Silicon?
I am having issues deploying my iOS app, that uses ShazamKit, to get working on a Mac with Apple silicon. When uploading the archive to App Store Connect I do get ITMS-90863: Macs with Apple silicon support issue - The app links with libraries that aren’t present in macOS: /usr/lib/swift/libswiftShazamKit.dylib Is ShazamKit not supported for iOS apps that can run on Macs with Apple silicon? Or is there something I should fix in my setup / deployment?
1
0
128
2w