App Store Connect

RSS for tag

App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Posts under App Store Connect subtopic

Post

Replies

Boosts

Views

Activity

Cannot apply new apps because of..? No idea
I get this message in my account: Developer Information Update In Process Note: Your developer information update is currently in process. Until it’s complete, the updated Program License Agreement may not go into effect. Why and what is going on is not clear, nothing has changed really. All accountdetails are applied and approved. Any idea what is going on and how to speed this "process" up?
0
0
152
2d
Inquiry Regarding the Mandatory SDK Version Deadline for App Store Connect
Hello, When I recently distributed my app, I received the following warning message: "Starting April 2026, all visionOS apps must be built with the visionOS 26 SDK or later, included in Xcode 26 or later, in order to be uploaded to App Store Connect or submitted for distribution." However, the Apple Developer News page dated February 3 (https://developer.apple.com/news/?id=ueeok6yw) states that apps submitted to the App Store must meet the version 26 requirement starting April 28, 2026. I need to clarify whether the mandatory enforcement begins on April 1, 2026, or April 28, 2026. As the major specification changes in version 26 are significantly impacting our current app development, the exact deadline is critical for us to determine our updated development schedule. https://developer.apple.com/forums/thread/814892 Thank you.
0
0
70
2d
Could not install [App] The requested app is not available or doesn't exist. In TestFlight
I uploaded a build to testflight and released it to Internal testers, however when the testers tried downloading the app a alert dialog shows the following: Could not install [App] The requested app is not available or doesn't exist. Also tried to submit it via external testers but getting another error.
3
0
775
3d
UK TAX INFO - alternative terms addendum - showing under tax forms with no visible agreement
Hello everyone, I’m facing a confusing issue in App Store Connect and hoping someone here has encountered this before. Context: • Company developer account (UK-based) • App is free to download • Only optional In-App Purchases (Apple IAP) • No external payments • Using standard App Store distribution • Paid Apps agreement is active • US tax forms (W-8BEN-E) are active Issue: Under Agreements → Tax Forms, I see: United Kingdom Tax Info – Alternative Terms Addendum – Missing Tax Info However: • There is no Alternative Terms Addendum visible under Agreements • I have not intentionally opted into EU DMA Alternative Terms • I do not have a UK VAT number (Apple should be Merchant of Record under standard IAP) Finance Support says they do not support Alternative Terms. Agreements support has not responded yet. Questions: 1. Can the Alternative Terms flag exist only under Tax Forms without a visible agreement? 2. How can a developer revert back to standard App Store terms if this happens? 3. Has anyone had Apple remove this EU DMA backend flag manually? Any guidance or similar experiences would be really appreciated. Thanks in advance
0
0
18
3d
Is it necessary to submit the app for review and complete the review process in order to respond to the age restriction survey?
Or, can we consider the response completes once the prompt disappears? I will write down the sequence of events in order. A prompt appeared on our app's page asking us to respond to the survey. However, likely because the app hadn't been updated for many years, the “Edit” option for age restrictions was not displayed; instead, “View” was shown. After creating a page for the new app version, “Edit” appeared. We hadn't planned to release the new version to the App Store at this time, but we only created the new page to respond to this survey. After entering “edit” and answering the age restriction survey, the prompt disappeared. I contacted Apple Support to find out if just answering would suffice, but they told me to submit the app for review. However, as mentioned above, we have no plans to modify and release this app. Since it's an old app, I updated the environment, built it, and submitted it, but issues were pointed out. (I think it's because it's an old app.) When I asked the Apple Review team the same question as at the beginning, they suggested I post it here. Many thanks!
0
0
85
3d
Use iTMSTransporter to upload the ipa file on Windows. ERROR: Client configuration failed
Use iTMSTransporter to upload the ipa file on Windows. ERROR: Client configuration failed [2026-02-05 16:35:17 CST] INFO: iTMSTransporter Correlation Key: a97add20-898c-4d66-81c8-a1e313f2807e-0001 [2026-02-05 16:35:17 CST] DEBUG: DataCenter: contentdelivery01.itunes.apple.com [2026-02-05 16:35:18 CST] DBG-X: Apple's web service operation return value: [2026-02-05 16:35:18 CST] DBG-X: parameter DSToken = hidden value [2026-02-05 16:35:18 CST] DBG-X: parameter DSTokenCookieName = myacinfo [2026-02-05 16:35:18 CST] ERROR: Client configuration failed Here is the error message. Package Summary: 1 package(s) were not uploaded because they had problems: C:\Users\Administrator\Desktop\bag\gsl222.ipa - Error Messages: Client configuration failed [2026-02-05 16:35:18 CST] DBG-X: Returning 1
0
0
26
4d
There are still preview uploads in progress.
Hello everyone, I’m stuck with an App Store Connect issue and would really appreciate any insight from the community. I am unable to submit my app for review due to the following persistent error: “Unable to Add for Review – There are still preview uploads in progress.” What makes this particularly confusing is that there are no previews currently uploading. Here is everything I have already tried: Deleted all App Preview videos and all screenshots Confirmed Media Manager shows no active uploads Re-uploaded App Preview videos fully compliant with Apple specs: H.264 AAC stereo audio Constant 30 FPS Correct resolution Uploaded a new build with a higher build number (Build 3) Waited more than 24 hours after upload Logged out / logged in, refreshed, tried multiple browsers and sessions Confirmed TestFlight build upload completed successfully Despite all of this, the error persists and also prevents: Adding the app for review Creating a new app version (the “Add Version” button does not appear) Apple Developer Support has suggested submitting a higher build number, which I have done, but the issue remains. At this point, it seems like a stuck / ghost App Preview upload job on the App Store Connect backend. Has anyone experienced a similar issue? If so: How was it resolved? Did Apple need to manually clear or reset something on their side? Any advice would be greatly appreciated. Thank you in advance.
2
1
211
5d
Critical: finishTransaction() fails to clear queue in iOS 26.2 Sandbox (TestFlight)
Environment OS: iOS 26.2 (Beta/Release) Framework: StoreKit 1 (or StoreKit 2) Environment: TestFlight / Sandbox Device: [Insert your device model, e.g., iPhone 15 Pro] Description I am encountering a persistent issue where SKPaymentQueue.default().finishTransaction(transaction) does not successfully remove the transaction from the queue. Every time a new purchase is initiated, the observer triggers an immediate update with the previous transaction's ID (Transaction ID). The system then displays a system alert stating: "You've already purchased this In-App Purchase. It will be restored for free." Even after explicitly calling finishTransaction, the same transaction reappears in the updatedTransactions array upon the next app launch or purchase attempt. Steps to Reproduce Add a transaction observer in didFinishLaunchingWithOptions. Initiate an In-App Purchase in TestFlight. Upon success (.purchased), call SKPaymentQueue.default().finishTransaction(transaction). Attempt to buy the same non-consumable item (or any item) again. Result: The previous transaction is pushed again, and the queue never clears. What I’ve Tried Ensured finishTransaction is called on the main thread. Verified that the observer is added at app launch. Manually iterating through SKPaymentQueue.default().transactions and finishing all entries. Signed out of the Sandbox account and used a completely new test account. Deleted and reinstalled the App via TestFlight.
1
0
136
5d
Archiving Asset Pack for App B caused archive for App A Asset Pack
Hello, I've just been unfortunate enough to discover a critical issue. I have two apps using Asset Packs, and I believe both apps had an Asset Pack with the same identifier. In App Store Connect for App B, I archived this Asset Pack. However, the Asset Pack has been archived for both Apps. This shouldn't happen.
2
0
136
6d
Build version upload failed
90809: Deprecated API Usage. New apps that use UIWebView are no longer accepted. Instead, use WKWebView for improved security and reliability. Learn more (https://developer.apple.com/documentation/uikit/uiwebview). I did not actively use UIWebView in my app, but this error occurred during the build upload process. This version has an additional integration of the iOS Ayla SDK and Public-9.0.7 SDK compared to the previous version. If there is indeed a call in a third-party SDK, how can I determine where the call exists? Thank you
1
0
48
6d
As iOS developers, what’s the biggest pain point you’d like Apple to fix?
I’ve observed several areas in iOS where user experience could be enhanced, such as keyboard flexibility, animation speed, biometric options, cache management, background uploads, navigation reliability, and automation features. Addressing these aspects would not only improve usability but also align iOS more closely with diverse user needs across regions and use cases. What enhancements would you consider most valuable?
5
1
249
6d
Can't find IAP/Subscriptions section for new build
Hello communities, I am going to submit a new binary build with subscriptions. However, I cannot find the In-App Purchases and Subscriptions section like before. Is there any update on this? Despite the fact that the subscriptions were accepted and banking & agreements were set up, I still can't figure out how to include them in the binary build. Thanks for the advice.
1
0
106
6d
First time publishing IAPs: App Store approved but purchases pending review
Hello, My app has been approved on the App Store, but the in-app purchases are still under review. This is the first time I'm publishing an app with in-app purchases. During sandbox testing, everything worked correctly. Is it normal for there to be a validation delay for in-app purchases after the app approval? Or is there a specific action I need to take, given that this is my first experience with in-app purchases? Thank you in advance.
0
0
66
1w