Hi, I want to collect donations for a non-profit organization app. Apple asked me to register for a benefit, which I did. Then it said that I could receive donations via Apple Pay. But Apple Pay doesn't work in my location. Has anyone encountered this? Can you help? Thank you.

Hi! First timer here. I am having trouble uploading to App Store Connect. I uploaded an earlier version a ~week ago, but am now getting an error saying that the asset validation failed because of an unsupported version of Xcode or SDK. Not sure how to proceed or what specifically is causing the error. I speculated it was the Spotify iOS SDK, but have every time I got into Project > Package Dependencies > "—" button for the Spotify SDK, Xcode crashes. System: MacOS Sequoia Beta 2 Xcode: 16 Beta 3 (All fully up to date)

Hello, I am trying to upload a build using XCode 16 beta 3 and visionOS 2 SDK beta 3, which are the latest available betas. But the build isn't accepted by App Store Connect. This message is shown: Unsupported SDK or Xcode version. Your app was built with an SDK or version of Xcode that isn’t supported. Although you can use beta versions of SDKs and Xcode to build and upload apps to App Store Connect, you need to use the latest Release Candidates (RC) for SDKs and Xcode to submit the app. For details on currently supported SDKs and versions of Xcode, visit: https://developer.apple.com/news/releases. What can I do to upload to App Store just for Test Flight Internal Only build? Do I need to downgrade to a non-beta XCode and use non-beta visionOS SDK?

We are trying to analyze how many of our users have upgraded from 17.4 (which has a major issue in compatibility with our app) to 17.5 (in which the issue does not happen). When we use the metrics in App Store Connect, the version 17.5 does not appear in the Platform version list at all. When we look at overall sessions, we see there are about 80 today. But when we display By Platform Version, we only see 4. I surmise that we should be seeing many sessions on 17.5 but those are being hidden because of this issue.

We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .

I have uploaded an iPad app to the IOS app store for submission, and I would also like to be able to put it on the MacOS app store. I have tested it using the mac simulator and the app is compatible with Macs. How would I upload it to the Mac App Store from Xcode?

I'm encountering an issue while attempting to add a new app in App Store Connect. Despite using an unused app name and selecting the correct bundle ID, I'm unable to proceed. The process fails with a generic error message that provides no specific details about the problem. The error message, originally in Korean, translates to: "An error has occurred. Please try again later." I've attempted the following troubleshooting steps: Waited for 2 days and tried again Logged out and logged back in Used different web browsers (Chrome, Safari) Tried adding the new app on different devices (MacBook, Mac Studio) None of these attempts have resolved the issue. Can anyone provide insight into what might be causing this problem and how I can resolve it? Has anyone encountered a similar issue recently? I've attached a screenshot of the error message for reference. Thank you in advance for any help or suggestions.

Hello, The due date for my IAP App Store Connect Developer payment was June 6, 2024. In Payments & Financial Reports, the status shows as "Paid," but I haven't received the payment in my bank account. I didn't make any changes. Later, I received a message saying, "Your payment was returned by your bank. Your bank indicated: Beneficiary Bank: Unable to apply." However, after speaking with my bank, they confirmed that no such return was made by them and that the payment never reached them. Consequently, the payment scheduled for July 4, 2024, also shows as "Paid" but hasn't been credited to my bank account. Has anyone else experienced this issue and found a solution?

Yesterday July 4th was the payment date, the status updated to "Paid" but the money did not arrive in my account. My bank said the payment did not arrive. For three years everything was fine and the money came in the same day. No one has not encountered this? I have a Ukrainian bank.

Hello, I have an app that will be available to the parents of children in schools for a specific region. Schools will gradually activate the service, so we would like to send a link to the parents to download the app (limited distribution). Eventually, the majority of schools will have made the transition and I would like to know if it would be possible to make it public (discoverable)? I know it is possible one way, but it is possible the other way? Also, will Apple accept this limited distribution you think or they will think it is kind of a "pre-release"?

Hi, I am trying to update the primary language for my app, however when I save, I am getting 29 repeat messages with the following error message: 'Primary Locale couldn’t be saved because you must first provide all the required screenshots for each version in this language.' and also get this message: 'Primary Language couldn't be saved because another field is invalid.' The language that I want to make primary was already added in a previous version of the app. I have also tried removing and re-adding all images, but have the same error messages. Any help would be great. Thanks

I'm having problems creating an In-App Purchase. It throws the following Error message: "An error has occurred. Try again later." And inspecting it with the browser dev tools reveals this: { "errors" : [ { "id" : "...", "status" : "409", "code" : "ENTITY_ERROR.IAP_CREATION_NOT_ALLOWED", "title" : "You cannot create new in-app purchase.", "source" : { "pointer" : "/data/id" } } ] } There was a pending agreement, and we have accepted it yesterday, but I am still getting the same error.

It shows an error "An error has occurred. Try again later." when try to create New app in apple connect.

It fails with an error, "An error has occurred. Try again later."

Hi, whenever I try to access an app page on App Store Connect, either it loads endlessly or it says: "something went wrong". It's been several hours but nothing's changed. Any ideas? Thank you, Gabba

I am admin user of developer apple account. when I tried to do login into account and check the apps. The apps page appears to be blank. No apps are showing. Any idea how to fix this?

After attempting to add: We can't process your request. The new test will show up with a status of "draft". If I try and "Edit details of Product Page Test" and add treatments there, the "Save" button does nothing.

I am trying to send a app build to appstoreconnect through VisualStudio, this used to work some months ago but now I get this error every time. The provided entity includes an attribute with a value that has already been used What is strange is that everything worked fine a couple of months ago. I have tried incrementing the version numbers but to no avail. I have also been through all the agreements and accepted them all.

Hello, I tried to create an subscription for my app but I receive this error every time, what should I do?

For the past 12 hours I can't access the "Distribution" tab under "Apps" for my account. Everything else works fine. Safari console shows several error messages: "App Store Version Builds API requires at least one appStoreVersionId." "Error: Should have had data by now" Is anybody experiencing this? Thanks