I have uploaded my build 10 days ago, still it is in processing. FYKI: The app size is 533 MB. Now two more builds were added and that is also in processing. Please help us.

I have an app approved for testing, it shows that I have been notified, but does not show in Test Flight. Completely unsure of what to do. ??

I want to change the app category from lifestyle to food and drink, my question is if I change the app category, will I lose all downloads and ratings? which I get from previous one.

Hi,Having issues uploading our build to App Store Connect for use in TestFlight. We get a success when building through Xcode, but we get an email after it uploads via archive manager stating "ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.". We have confirmed that we don't have any Swift dependencies and that we are running the latest Xcode (v11.3.1). We've also tried to build/deploy this on multiple computers with the same error. Our app was built using Unity, then brought into Xcode to build/deploy from there. We have never had any Swift dependencies in our project. We are able to deploy directly to our devices, but it seems that the only time we run into issues is trying to. Any help is appreciated.

I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..

When submitting our app to AppStore connect we received the following error: ITMS-90034: Missing or invalid signature - The bundle 'com.xxxxxxx' at bundle path 'Payload/XX.app' is not signed using an Apple submission certificate. Solved We just resubmitted the app.

This might sound ridiculous, but even more ridiculous is who ever thought of not putting a link to it... where can I find the Apple Developer Program License Agreement so I can accept it? I'm getting the following message: The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement. I go to the agreement section https://appstoreconnect.apple.com/agreements/ I it doesn't show anything...

Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?

I've seen several posts for this issue posted over the past few weeks with ZERO response from Apple. On the screen where we need to input an age rating, we're seeing "No Age Rating", with no way to get around it. The bigger question here, though, is: HOW MANY OF US HAVE TO SUBMIT THIS ISSUE BEFORE SOMEONE THERE GETS OFF THEIR ASS AND HELPS US OUT?!!!!

Hey guys, I'm currently building my first app, which is not released yet. Inside the app there is one button that should bring the user to the app's App Store page, if the user wants to rate the app. I have found a way to navigate the user to the App Store page, with the help of the SKStoreProductViewController - https://developer.apple.com/documentation/storekit/skstoreproductviewcontroller. Although I need the App Store ID of my app aka the SKStoreProductParameterITunesItemIdentifier. - https://developer.apple.com/documentation/storekit/skstoreproductparameteritunesitemidentifier My question is now: How can I get my App Store ID if my app is not released yet? When looking into App Store Connect - My App - General Information I see a point called "Apple ID" with an 10 digit code. The description when clicking on the question mark is: "An automatically generated ID assigned to your app". This code looks like the App Store ID, but is it really it? Really appreciate any help!

I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)

As the title says, I am enrolled in the small business program but Apple still takes about 30% of my sales. Most of my sales are from Swedish customers, not sure if this matters. For instance I have an app with sales of: $109 After apples cut I am left with: $74 74/109 = 0.68. Why is this? I have non consumable IAP in my app.

Invalid Provisioning Profile. The provisioning profile included in the bundle XXX.XXX.XX [Payload/Runner.app/PlugIns/OneSignalNotificationServiceExtension.appex] is invalid. [Missing code-signing certificate]. A Distribution Provisioning profile should be used when submitting apps to the App Store. For more information, visit the iOS Developer Portal. With error code STATE_ERROR.VALIDATION_ERROR.90161 for id 81c3cef4-fefe-468d-910c-cf7a4b5377a8 Any help? I have tried to create new provisioning profile and identifiers but still get this error when uploading app to the App Store.

Some hacked my itunes connect or not sure any one tried to hack via remote desktop or else. Hacker transferred my apps to his account, how can I get those apps back?

A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.

While trying to transfer my app from developer account to another. When I get to the page with the transfer agreement I get the error "Unexpected save error". Due to this error I can't proceed with the app transfer.

We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .

My app was rejected for having duplicate promotional images for my non-consumable in app purchase and my subscription IAP. I'd like to remove the promotional image for the subscription and just use the other one as the promotion, but I'm not able to do that in App Store Connect. It says there should be a red "-" button when hovering over the image, but I'm not seeing that. Any idea how I can delete this?

Hi there, I dont now what to do anymore and you help is more than appreciated. My app + subscriptions has been certified before 8 days on Monday, 8th but my subscriptions are not shown in the App Store. That leads to a loading spinner since 8 days in my production app! I have an email, where I see that the app + all 6 subscriptions has been approved. On the other hand I see that my subscriptions are still in review and dont see them below the app in the App Store. I was given last week on Tuesday (before 7 days) an expedite review for the subscriptions, because the Apple developer support was writing that the subscriptions are not yet certified. The expedite review has not taken place since 7 days or its not true what the Apple Developer Support is writing (subscriptions need to be reviewed). I think the subscriptions are not linked to the app and I am in a dead lock situation. I need your help, because I have fears that I receive 1 star recommendations and the developer support cannot help me since 8 days. Best regards Tino Link to the App: https://apps.apple.com/de/app/vario-one/id1605797423

This error appeared yesterday out of the blue. I'd been on appstoreconnect.apple.com working on an app update and later in the day when I tried to log in again I immediately get the error, "Failed to verify your identity. Try Again". No verification code is sent and it's not a password issue, as that's a different error. I'm able to log in to iOS devices and Apple's apps, like the App Store Connect App. I was even able to log in to the Apple Support App and change my password, but I still couldn't access any Apple websites. If I try to log in to icloud.com, searchads, appstoreconnect.apple.com, developer.apple.com, or appleid.apple.com I immediately get the same error and no 2FA code is sent. I've seen online that others have had this issue and some resolved it by appending a verification code to the end of their password, but that hasn't worked for me. (Even though Apple's sites fail to send the 2FA I was able to get a code by going into iOS Settings->iCloud->Passwords & Security->Send Code). Has anyone had this issue and been able to resolve it? I've seen online that people have periodically experienced this issue for years, but I've seen no solution other than the code-appending trick. Apple Developer Support and regular Apple Support haven't been able to help so far (they also told me to try appending a 2FA code to my password). I had to create another Apple ID just to be able to get back into this forum and also the Contact Support page. But now that I have a support case the only way I can communicate with the rep is by logging in with the ID that actually has the login issue. The issue may be rare, but it's been around for several years and Apple has set up its support systems in a way that makes it extremely difficult to get support in these circumstances. In fact, regular Apple Support has no ability to even transfer a call to Developer support. If anyone can help me with this I'll buy you a beer--heck, several beers. Thanks