App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

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App Store Connect Encryption Questions- AES Encryption
I use AES encryption on my app (it's a game), I encrypt the user data (JSON file) (levels / scores / etc...) This is how I answered the App Store Connect questions, not sure if it's correct:-Does your app use encryption? Select Yes even if your app only uses the standard encryption within Apple’s operating system. YES-Does your app qualify for any of the exemptions provided in Category 5 You can select Yes for this question if the encryption of your app is: (a) Specially designed for medical end-use (b) Limited to intellectual property and copyright protection (c) Limited to authentication, digital signature, or the decryption of data or files (d) Specially designed and limited for banking use or “money transactions”; or (e) Limited to “fixed” data compression or coding techniques NO-Does your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NO-Does your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YESIs your app going to be available on the App Store in France? YESNow it's sending me to Encryption page - Add Export Compliance Documentation for ITC.apps.universal.platformName.iosIs your app designed to use cryptography or does it contain or incorporate cryptography? (Select Yes even if your app is only utilizing the encryption available within Apple’s operating system.) YESDoes your app meet any of the following: (a) Qualifies for one or more exemptions provided under Category 5 Part 2 (b) Use of encryption is limited to encryption within Apple’s operating system (c) Only makes calls over HTTPS (d) App is made available only in the U.S. and/or Canada NODoes your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NODoes your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YES (it asks me to submit a copy of your French encryption declaration approval form- not sure what it is so I changed it to NO meanwhileClicked OK and then nothing happens. I'm not sure how to continue from here, In order to submit my app to test flight I need to provide export compliance information, which asks my the questions above, and then sends me to Add Export Compliance Documentation, but nothing was added ...
4
3
14k
Mar ’26
ITMS-90426: Invalid Swift Support
Hi,Having issues uploading our build to App Store Connect for use in TestFlight. We get a success when building through Xcode, but we get an email after it uploads via archive manager stating "ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.". We have confirmed that we don't have any Swift dependencies and that we are running the latest Xcode (v11.3.1). We've also tried to build/deploy this on multiple computers with the same error. Our app was built using Unity, then brought into Xcode to build/deploy from there. We have never had any Swift dependencies in our project. We are able to deploy directly to our devices, but it seems that the only time we run into issues is trying to. Any help is appreciated.
8
1
15k
Feb ’26
Can´t renew Paid App agreement.
I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
24
1
7.9k
Nov ’25
URL for a privacy policy?
I am a first time developer who created a card game which I now want to submit into the AppStore. Apple Connect indicates I need to add a mandatory Privacy Policy URL. I am not familiar with URL stuff so really have no idea what this involves. Perhaps someone can describe what is needed at a high level just so I can understand better?1) How does one go about getting a URL? Does this mean I have to pay for my own website?2) How does one associated a privacy policy on a URL?
4
0
17k
3w
Where is the Apple Developer Program License Agreement
This might sound ridiculous, but even more ridiculous is who ever thought of not putting a link to it... where can I find the Apple Developer Program License Agreement so I can accept it? I'm getting the following message: The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement. I go to the agreement section https://appstoreconnect.apple.com/agreements/ I it doesn't show anything...
8
0
2.5k
Oct ’25
Using Transporter to upload app build to App Store Connect on Windows and Linux
Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?
1
0
2.9k
Dec ’25
"NO AGE RATING" — IS THIS A JOKE?
I've seen several posts for this issue posted over the past few weeks with ZERO response from Apple. On the screen where we need to input an age rating, we're seeing "No Age Rating", with no way to get around it. The bigger question here, though, is: HOW MANY OF US HAVE TO SUBMIT THIS ISSUE BEFORE SOMEONE THERE GETS OFF THEIR ASS AND HELPS US OUT?!!!!
4
1
1.5k
Sep ’25
App's App Store ID availble before initial App release?
Hey guys, I'm currently building my first app, which is not released yet. Inside the app there is one button that should bring the user to the app's App Store page, if the user wants to rate the app. I have found a way to navigate the user to the App Store page, with the help of the SKStoreProductViewController - https://developer.apple.com/documentation/storekit/skstoreproductviewcontroller. Although I need the App Store ID of my app aka the SKStoreProductParameterITunesItemIdentifier. - https://developer.apple.com/documentation/storekit/skstoreproductparameteritunesitemidentifier My question is now: How can I get my App Store ID if my app is not released yet? When looking into App Store Connect - My App - General Information I see a point called "Apple ID" with an 10 digit code. The description when clicking on the question mark is: "An automatically generated ID assigned to your app". This code looks like the App Store ID, but is it really it? Really appreciate any help!
1
0
1.7k
Sep ’25
Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
1
0
662
1d
Cannot remove App Privacy after removing AdMob and tracking
I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)
38
8
34k
Oct ’25
Enrolled in Small Business Program - Still takes ~30% cut.
As the title says, I am enrolled in the small business program but Apple still takes about 30% of my sales. Most of my sales are from Swedish customers, not sure if this matters. For instance I have an app with sales of: $109 After apples cut I am left with: $74 74/109 = 0.68. Why is this? I have non consumable IAP in my app.
7
0
5.8k
Dec ’25
Invalid Provisioning Profile. The provisioning profile included in the bundle
Invalid Provisioning Profile. The provisioning profile included in the bundle XXX.XXX.XX [Payload/Runner.app/PlugIns/OneSignalNotificationServiceExtension.appex] is invalid. [Missing code-signing certificate]. A Distribution Provisioning profile should be used when submitting apps to the App Store. For more information, visit the iOS Developer Portal. With error code STATE_ERROR.VALIDATION_ERROR.90161 for id 81c3cef4-fefe-468d-910c-cf7a4b5377a8 Any help? I have tried to create new provisioning profile and identifiers but still get this error when uploading app to the App Store.
31
1
25k
Jul ’25
Impossible to select a build without an App Clip
A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.
1
1
840
Nov ’25
Remove incorrect version
I accidentally clicked on tvOS instead of iOS for a new build. So now I have a "tvOS Prepare for Submission" item in the left panel of iTunes Connect. I have no plans to make a tvOS version, so is there any way to remove that?
Replies
21
Boosts
1
Views
65k
Activity
Mar ’26
Processing
I have uploaded my build 10 days ago, still it is in processing. FYKI: The app size is 533 MB. Now two more builds were added and that is also in processing. Please help us.
Replies
2
Boosts
2
Views
502
Activity
Jan ’26
App Approved For Testing Not in TestFlight
I have an app approved for testing, it shows that I have been notified, but does not show in Test Flight. Completely unsure of what to do. ??
Replies
2
Boosts
0
Views
320
Activity
Jan ’26
Change in app category
I want to change the app category from lifestyle to food and drink, my question is if I change the app category, will I lose all downloads and ratings? which I get from previous one.
Replies
1
Boosts
0
Views
461
Activity
Jan ’26
App Store Connect Encryption Questions- AES Encryption
I use AES encryption on my app (it's a game), I encrypt the user data (JSON file) (levels / scores / etc...) This is how I answered the App Store Connect questions, not sure if it's correct:-Does your app use encryption? Select Yes even if your app only uses the standard encryption within Apple’s operating system. YES-Does your app qualify for any of the exemptions provided in Category 5 You can select Yes for this question if the encryption of your app is: (a) Specially designed for medical end-use (b) Limited to intellectual property and copyright protection (c) Limited to authentication, digital signature, or the decryption of data or files (d) Specially designed and limited for banking use or “money transactions”; or (e) Limited to “fixed” data compression or coding techniques NO-Does your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NO-Does your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YESIs your app going to be available on the App Store in France? YESNow it's sending me to Encryption page - Add Export Compliance Documentation for ITC.apps.universal.platformName.iosIs your app designed to use cryptography or does it contain or incorporate cryptography? (Select Yes even if your app is only utilizing the encryption available within Apple’s operating system.) YESDoes your app meet any of the following: (a) Qualifies for one or more exemptions provided under Category 5 Part 2 (b) Use of encryption is limited to encryption within Apple’s operating system (c) Only makes calls over HTTPS (d) App is made available only in the U.S. and/or Canada NODoes your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NODoes your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YES (it asks me to submit a copy of your French encryption declaration approval form- not sure what it is so I changed it to NO meanwhileClicked OK and then nothing happens. I'm not sure how to continue from here, In order to submit my app to test flight I need to provide export compliance information, which asks my the questions above, and then sends me to Add Export Compliance Documentation, but nothing was added ...
Replies
4
Boosts
3
Views
14k
Activity
Mar ’26
ITMS-90426: Invalid Swift Support
Hi,Having issues uploading our build to App Store Connect for use in TestFlight. We get a success when building through Xcode, but we get an email after it uploads via archive manager stating "ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.". We have confirmed that we don't have any Swift dependencies and that we are running the latest Xcode (v11.3.1). We've also tried to build/deploy this on multiple computers with the same error. Our app was built using Unity, then brought into Xcode to build/deploy from there. We have never had any Swift dependencies in our project. We are able to deploy directly to our devices, but it seems that the only time we run into issues is trying to. Any help is appreciated.
Replies
8
Boosts
1
Views
15k
Activity
Feb ’26
Can´t renew Paid App agreement.
I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
Replies
24
Boosts
1
Views
7.9k
Activity
Nov ’25
URL for a privacy policy?
I am a first time developer who created a card game which I now want to submit into the AppStore. Apple Connect indicates I need to add a mandatory Privacy Policy URL. I am not familiar with URL stuff so really have no idea what this involves. Perhaps someone can describe what is needed at a high level just so I can understand better?1) How does one go about getting a URL? Does this mean I have to pay for my own website?2) How does one associated a privacy policy on a URL?
Replies
4
Boosts
0
Views
17k
Activity
3w
Missing or invalid signature
When submitting our app to AppStore connect we received the following error: ITMS-90034: Missing or invalid signature - The bundle 'com.xxxxxxx' at bundle path 'Payload/XX.app' is not signed using an Apple submission certificate. Solved We just resubmitted the app.
Replies
5
Boosts
0
Views
4.3k
Activity
Sep ’25
Where is the Apple Developer Program License Agreement
This might sound ridiculous, but even more ridiculous is who ever thought of not putting a link to it... where can I find the Apple Developer Program License Agreement so I can accept it? I'm getting the following message: The updated Apple Developer Program License Agreement needs to be reviewed. In order to update your existing apps and submit new apps to the App Store, the Account Holder must review and accept the updated agreement. I go to the agreement section https://appstoreconnect.apple.com/agreements/ I it doesn't show anything...
Replies
8
Boosts
0
Views
2.5k
Activity
Oct ’25
Using Transporter to upload app build to App Store Connect on Windows and Linux
Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?
Replies
1
Boosts
0
Views
2.9k
Activity
Dec ’25
"NO AGE RATING" — IS THIS A JOKE?
I've seen several posts for this issue posted over the past few weeks with ZERO response from Apple. On the screen where we need to input an age rating, we're seeing "No Age Rating", with no way to get around it. The bigger question here, though, is: HOW MANY OF US HAVE TO SUBMIT THIS ISSUE BEFORE SOMEONE THERE GETS OFF THEIR ASS AND HELPS US OUT?!!!!
Replies
4
Boosts
1
Views
1.5k
Activity
Sep ’25
App Store Connect Analytics Not Showing Data
My app store connect not showing data from last month (November 2020). But it's available on December 2020 and other months. Here's the screenshot: https://postimg[dot]cc/9DLm8FRJ How this happen? please help how to fix this. Thank you.
Replies
1
Boosts
1
Views
471
Activity
3w
App's App Store ID availble before initial App release?
Hey guys, I'm currently building my first app, which is not released yet. Inside the app there is one button that should bring the user to the app's App Store page, if the user wants to rate the app. I have found a way to navigate the user to the App Store page, with the help of the SKStoreProductViewController - https://developer.apple.com/documentation/storekit/skstoreproductviewcontroller. Although I need the App Store ID of my app aka the SKStoreProductParameterITunesItemIdentifier. - https://developer.apple.com/documentation/storekit/skstoreproductparameteritunesitemidentifier My question is now: How can I get my App Store ID if my app is not released yet? When looking into App Store Connect - My App - General Information I see a point called "Apple ID" with an 10 digit code. The description when clicking on the question mark is: "An automatically generated ID assigned to your app". This code looks like the App Store ID, but is it really it? Really appreciate any help!
Replies
1
Boosts
0
Views
1.7k
Activity
Sep ’25
Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
Replies
1
Boosts
0
Views
662
Activity
1d
Cannot remove App Privacy after removing AdMob and tracking
I wanted to remove AdMob from my iOS app, so I remove all traces of AdMob, and make sure that info.plist does not have NSUserTrackingUsageDescription, no external framework used, and no traces of NSUserTrackingUsageDescription in my codes (global search in Xcode not found). However, previous version has setup App Privacy in AppStore Connect. Uploading a new build I can remove all entries in App Privacy except for one (?): Data Types - 1 data type collected from this app: Product Interaction And I cannot remove this one: when selecting not collecting info, I got this error message: Your app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. You must indicate which data types are tracking users. If this is incorrect, update your app binary and upload a new build to App Store Connect. What shall I do? And what is this Product Interaction tracking? (The rest can all be reset to not tracking except this one.)
Replies
38
Boosts
8
Views
34k
Activity
Oct ’25
Enrolled in Small Business Program - Still takes ~30% cut.
As the title says, I am enrolled in the small business program but Apple still takes about 30% of my sales. Most of my sales are from Swedish customers, not sure if this matters. For instance I have an app with sales of: $109 After apples cut I am left with: $74 74/109 = 0.68. Why is this? I have non consumable IAP in my app.
Replies
7
Boosts
0
Views
5.8k
Activity
Dec ’25
Invalid Provisioning Profile. The provisioning profile included in the bundle
Invalid Provisioning Profile. The provisioning profile included in the bundle XXX.XXX.XX [Payload/Runner.app/PlugIns/OneSignalNotificationServiceExtension.appex] is invalid. [Missing code-signing certificate]. A Distribution Provisioning profile should be used when submitting apps to the App Store. For more information, visit the iOS Developer Portal. With error code STATE_ERROR.VALIDATION_ERROR.90161 for id 81c3cef4-fefe-468d-910c-cf7a4b5377a8 Any help? I have tried to create new provisioning profile and identifiers but still get this error when uploading app to the App Store.
Replies
31
Boosts
1
Views
25k
Activity
Jul ’25
My iTunesConnect account hacked and Some of Apps transferred without my permission
Some hacked my itunes connect or not sure any one tried to hack via remote desktop or else. Hacker transferred my apps to his account, how can I get those apps back?
Replies
1
Boosts
1
Views
661
Activity
Feb ’26
Impossible to select a build without an App Clip
A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.
Replies
1
Boosts
1
Views
840
Activity
Nov ’25