Hello everyone,
I'm seeking some advice and perspective from the community regarding an appeal I've submitted to the App Review Board.
My app, (App ID: 6748638280), was recently rejected under Guideline 4.3 - Spam. We believe this was a misunderstanding, as our app is a highly specialized academic tool for the study of Qimen Dunjia (奇門遁甲), a complex form of ancient Chinese metaphysics. It is a professional calculation engine, not a generic fortune-telling app.
We submitted a detailed appeal to the App Review Board two weeks ago, explaining the unique, academic nature of our app and providing a link to a demo video that showcases its innovative features (like its real-world compass integration and its unique data visualization system).
As of today, we have not yet received a response.
I completely understand that the review process takes time, and I want to be respectful of the board's workload. However, I'm starting to wonder if this length of time without a reply is normal for an appeal.
I would be very grateful to hear from any other developers who have gone through the appeal process:
Is a wait of two weeks (or longer) for a reply from the App Review Board a common experience?
Is there any further action you would recommend at this stage, or is the best course of action simply to continue to wait patiently?
Thank you in advance for sharing your experience and any advice you might have. It is greatly appreciated.
Topic:
App Store Distribution & Marketing
SubTopic:
App Review