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“Account Locked”

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Seeking help for MDM activation lock issue
We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:text/plain, application/json, application/*+json, /, X-ADM-Auth-Session:1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41, X-Server-Protocol-Version:3, Content-Type:application/json, Content-Length:133] Request Body : {device:K2LP4HQXJ4,escrow_key:QRV7D-JPPMQ-Z90N-1VN8
1
0
823
Aug ’24
How do I keep an app "on top" even when the lock screen is on?
When iOS 12 first came out, I saw a tip in my iPhone tell me that it is possible to cause an app to stay on top. I take it the app would be active even when the lock screen is on. This is useful to me, but I can't find documentation for this feature. I'm not even able to find the Setting in iOS that enables it, which the tip I saw showed. Anybody know what this feature is called and where I can find documentation on it?
Topic: UI Frameworks SubTopic: UIKit Tags:
0
0
1.5k
Nov ’18
Image brightness adapts despite exposure lock
Short summary When setting exposureMode to .locked or .custom the brightness of a video stream still changes depending on the composition and contrast of the visible scene. These changes seem to come from contrast enhancements or dynamic range optimizations and totally break any analysis of the image that requires to assess absolute luminance. While exposure lock seems to indeed lock the physical exposure parameters of the camera (shutter speed and ISO), I cannot find any way to control these soft modifiers. Details Background I am the developer of the app phyphox, an educational app that makes the phone's sensors accessible to students as measurement tools in science experiments. Currently I am working on implementing photometric measurements through the camera and one very important aspect of it is luminance measurements. This is particularly relevant since the light sensor of the phone has no publicly accessible API and the camera could to some extend make experiments available t
1
0
999
Apr ’25
Does fcntl () or something else support 'File Descriptor' specific (& not process specific) byte-range advisory lock with support for shared/exclusive locking in macOS (& also iOS)?
Hello friends, For our application development on macOS (& also IOS), we need advisory locks which are 'File Descriptor' specific locks and not process specific. It is also important that they should support byte-range locking & shared/exclusive locking. Additionally, the same process can take multiple byte-range locks at the same time to support various combinations. Basically, we want to coordinate between multiple processes reading/writing to the same file simultaneously using advisory locks (byte-range & shared/exclusive). And we want to give flexibility to users to give file paths with all combinations like using ‘soft/hard links’, network shared file paths, etc. We see that 'fcntl ()' system call comes closest to our requirement. However, locks taken using standard commands FSETLK/ FGETLK, are process-specific locks & not file descriptor specific lock. That means, assuming one file descriptor has taken a byt
2
0
992
Jan ’21
Iphone 5 when in usage and no lock screen doesn't shut off
Iphone 5 when in usage and no lock screen doesn't shut off, but as soon as i put it in lock screen the iphone 5 shuts down and i must press home power for 20 sec to start it again and this happens always when i lock my phone. Now i'm using my iphone 5 with Ios 9.2 with no lock screen and with low brightness to save more battery. Apple Iphone 5 isn't as you expected.iPhone 5, iOS 9.2
1
0
186
Dec ’15
Enabling Caps Lock key to toggle input source
HI,I am an Chinese input method developer. I noticed that Sierra has a new feature that allows user to toggle inputing various languages by pressing on the Caps Lock key. Once a user adds a built-in input method, such as Apple's Zhuyin and so on, there will be a check box appearing in the Keyboard perference pane which says Use Caps Lock key to switch from....However, if we use only the US keybaord layout and our own custom Input Method, there will not be such a checkbox.I guess tthere msut be some difference between Apple's and our input methods. At first I guess I need to add additional keys into Info.plist file, but I did not see anything special in the Info.plist files of built-in input methods. I don't have any clue to make our product to support the function yet.Any idea? Screenshots are attached.Thanks!
0
0
371
Jan ’17
Locked out beta / no upgrade found, ...
Hello!I think I still had beta2 or 3 running on my ipad ng (1st retina version with 30pin port).I got some popup warnings regards old ios version. but eveytime I went to the softwareupgrade menu it told me I had the most recent version. (refering to KB HT1808)I had even flied a feedback report for that, ...Now the ipad locked itself with the info the version is expired. When I connect it to itunes it says:and then a check for an update tells me iOS 9.0 - is the current version.And sure, I did a restart of the ipad as well, .... it goes in the activation mode which then fails.Any idea how to fix this?
8
0
804
Aug ’15
App store connect and testflight completely locked
My App store connect and testflight completely locked up shortly after pushing a new build to connect. Testflight says unavailable try again later, connect is blank with Sorry, something went wrong. Try your request again. If the problem continues, contact us. Does anyone have a clue what is going on, the timing is weird. Shortly after pushing out a new build to internal testers.
0
0
68
Jul ’26
Individual account to organisation account migration
Hi, I requested to migrate my Individual account to organisation account few days back. While the migration is under process, all my apps published under the individual account are unable to receive push messages. Although there is a message on my developer home screen that reads - Certain features of developer account are unavailable during the migration process, I wonder if the push messages are also not available during this time. if it is so, then Apple support team must give a second thought to this unavailability of push messages (Which I guess is due to suspension of certificates in developer account during migration process) which makes certain apps useless without them.
1
0
1.8k
Oct ’20
How to update the lock icon and text on the initial unlock Screen with SFAutorizationPluginView.
Step1. Update system.login.screensaver authorizationdb rule to use “authenticate-session-owner-or-admin”( to get old SFAutorizationPluginView at Lock Screen ). Here I will use my custom authorization plugin. Step 2. Once the rule is in place, logout and login, now click on Apple icon and select “Lock Screen”. Is there a way programmatically to update the Lock Icon and the test getting displayed on the first Unlock screen? When I write a custom authorisation plug-in, I am getting control of the text fields and any consecutive screen I add from there on. But all I want is to update the lock icon and text fields on 1st unlock display itself. Can you please suggest how I can achieve this? Here is the screenshot with marked areas I am looking control for.
1
0
468
Jun ’25
Reply to No longer can load or test application on iPhone via XCode 11
Thanks for the reply Claude !After 3 hours of searching/reading I was able to find a Google posting which had the right answer for me:I solved my issue with these steps:Open keychain access.Right-click the 'login' keychain and request to Lock itRight-click the 'login' keychain and request to Unlock it (enter your PC account password)In XCode, clean the project by selecting Product/Clean Build Folder optionSelect your attached iPhone in Xcode and Build the projectEnter your PC account password everytime you are prompted (I was prompted 5 separate times)
Mar ’20
Incoming calls thrue Jisti Meet and locked screen
Problem: When the screen is locked, an incoming call does not initiate the launch of the Flutter application required for audio and video communication through Jitsi Meet. In the unlocked state, the application functions correctly. The current implementation does not have a mechanism for activating the Flutter engine when receiving a call via CallKit while the screen is locked. Although CallKit UI displays the call acceptance interface and the audio session is configured, the Flutter application remains in a suspended state, making it impossible to connect to the media server. Audio session activated using didActivateAudioSession method.
1
0
881
Mar ’26
Seeking help for MDM activation lock issue
We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:text/plain, application/json, application/*+json, /, X-ADM-Auth-Session:1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41, X-Server-Protocol-Version:3, Content-Type:application/json, Content-Length:133] Request Body : {device:K2LP4HQXJ4,escrow_key:QRV7D-JPPMQ-Z90N-1VN8
Replies
1
Boosts
0
Views
823
Activity
Aug ’24
How do I keep an app "on top" even when the lock screen is on?
When iOS 12 first came out, I saw a tip in my iPhone tell me that it is possible to cause an app to stay on top. I take it the app would be active even when the lock screen is on. This is useful to me, but I can't find documentation for this feature. I'm not even able to find the Setting in iOS that enables it, which the tip I saw showed. Anybody know what this feature is called and where I can find documentation on it?
Topic: UI Frameworks SubTopic: UIKit Tags:
Replies
0
Boosts
0
Views
1.5k
Activity
Nov ’18
Image brightness adapts despite exposure lock
Short summary When setting exposureMode to .locked or .custom the brightness of a video stream still changes depending on the composition and contrast of the visible scene. These changes seem to come from contrast enhancements or dynamic range optimizations and totally break any analysis of the image that requires to assess absolute luminance. While exposure lock seems to indeed lock the physical exposure parameters of the camera (shutter speed and ISO), I cannot find any way to control these soft modifiers. Details Background I am the developer of the app phyphox, an educational app that makes the phone's sensors accessible to students as measurement tools in science experiments. Currently I am working on implementing photometric measurements through the camera and one very important aspect of it is luminance measurements. This is particularly relevant since the light sensor of the phone has no publicly accessible API and the camera could to some extend make experiments available t
Replies
1
Boosts
0
Views
999
Activity
Apr ’25
Does fcntl () or something else support 'File Descriptor' specific (& not process specific) byte-range advisory lock with support for shared/exclusive locking in macOS (& also iOS)?
Hello friends, For our application development on macOS (& also IOS), we need advisory locks which are 'File Descriptor' specific locks and not process specific. It is also important that they should support byte-range locking & shared/exclusive locking. Additionally, the same process can take multiple byte-range locks at the same time to support various combinations. Basically, we want to coordinate between multiple processes reading/writing to the same file simultaneously using advisory locks (byte-range & shared/exclusive). And we want to give flexibility to users to give file paths with all combinations like using ‘soft/hard links’, network shared file paths, etc. We see that 'fcntl ()' system call comes closest to our requirement. However, locks taken using standard commands FSETLK/ FGETLK, are process-specific locks & not file descriptor specific lock. That means, assuming one file descriptor has taken a byt
Replies
2
Boosts
0
Views
992
Activity
Jan ’21
Upgrading an Individual account to an Organization Account
Hi! I was wondering if I could create an individual account, and later on upgrade it to be owned by my organization. Is this possible? Or will I have to create a whole new account? Thanks in advance!
Replies
0
Boosts
0
Views
366
Activity
Apr ’21
Iphone 5 when in usage and no lock screen doesn't shut off
Iphone 5 when in usage and no lock screen doesn't shut off, but as soon as i put it in lock screen the iphone 5 shuts down and i must press home power for 20 sec to start it again and this happens always when i lock my phone. Now i'm using my iphone 5 with Ios 9.2 with no lock screen and with low brightness to save more battery. Apple Iphone 5 isn't as you expected.iPhone 5, iOS 9.2
Replies
1
Boosts
0
Views
186
Activity
Dec ’15
Enabling Caps Lock key to toggle input source
HI,I am an Chinese input method developer. I noticed that Sierra has a new feature that allows user to toggle inputing various languages by pressing on the Caps Lock key. Once a user adds a built-in input method, such as Apple's Zhuyin and so on, there will be a check box appearing in the Keyboard perference pane which says Use Caps Lock key to switch from....However, if we use only the US keybaord layout and our own custom Input Method, there will not be such a checkbox.I guess tthere msut be some difference between Apple's and our input methods. At first I guess I need to add additional keys into Info.plist file, but I did not see anything special in the Info.plist files of built-in input methods. I don't have any clue to make our product to support the function yet.Any idea? Screenshots are attached.Thanks!
Replies
0
Boosts
0
Views
371
Activity
Jan ’17
Locked out beta / no upgrade found, ...
Hello!I think I still had beta2 or 3 running on my ipad ng (1st retina version with 30pin port).I got some popup warnings regards old ios version. but eveytime I went to the softwareupgrade menu it told me I had the most recent version. (refering to KB HT1808)I had even flied a feedback report for that, ...Now the ipad locked itself with the info the version is expired. When I connect it to itunes it says:and then a check for an update tells me iOS 9.0 - is the current version.And sure, I did a restart of the ipad as well, .... it goes in the activation mode which then fails.Any idea how to fix this?
Replies
8
Boosts
0
Views
804
Activity
Aug ’15
App store connect and testflight completely locked
My App store connect and testflight completely locked up shortly after pushing a new build to connect. Testflight says unavailable try again later, connect is blank with Sorry, something went wrong. Try your request again. If the problem continues, contact us. Does anyone have a clue what is going on, the timing is weird. Shortly after pushing out a new build to internal testers.
Replies
0
Boosts
0
Views
68
Activity
Jul ’26
Bedtime Weather not showing up on lock screen
Anyone here had any idea on why the bedtime weather is not working after the alarm? I can only see Good Morning but not the weather on the lock screen? Is it because weather is not running always on location service (iOS 13 do not have this option to let weather running always)?
Replies
1
Boosts
0
Views
850
Activity
Jun ’19
Individual account to organisation account migration
Hi, I requested to migrate my Individual account to organisation account few days back. While the migration is under process, all my apps published under the individual account are unable to receive push messages. Although there is a message on my developer home screen that reads - Certain features of developer account are unavailable during the migration process, I wonder if the push messages are also not available during this time. if it is so, then Apple support team must give a second thought to this unavailability of push messages (Which I guess is due to suspension of certificates in developer account during migration process) which makes certain apps useless without them.
Replies
1
Boosts
0
Views
1.8k
Activity
Oct ’20
How to update the lock icon and text on the initial unlock Screen with SFAutorizationPluginView.
Step1. Update system.login.screensaver authorizationdb rule to use “authenticate-session-owner-or-admin”( to get old SFAutorizationPluginView at Lock Screen ). Here I will use my custom authorization plugin. Step 2. Once the rule is in place, logout and login, now click on Apple icon and select “Lock Screen”. Is there a way programmatically to update the Lock Icon and the test getting displayed on the first Unlock screen? When I write a custom authorisation plug-in, I am getting control of the text fields and any consecutive screen I add from there on. But all I want is to update the lock icon and text fields on 1st unlock display itself. Can you please suggest how I can achieve this? Here is the screenshot with marked areas I am looking control for.
Replies
1
Boosts
0
Views
468
Activity
Jun ’25
HKWorkoutSession not getting HeartRate samples when screen locked.
I am starting a HKWorkoutSession and querying for heart rate samples. I attach an updateHandler but I stop receiving heart rate when the screen locks (I lower my wrist).Is this expected behaviour or a bug?
Replies
3
Boosts
0
Views
773
Activity
Aug ’15
Reply to No longer can load or test application on iPhone via XCode 11
Thanks for the reply Claude !After 3 hours of searching/reading I was able to find a Google posting which had the right answer for me:I solved my issue with these steps:Open keychain access.Right-click the 'login' keychain and request to Lock itRight-click the 'login' keychain and request to Unlock it (enter your PC account password)In XCode, clean the project by selecting Product/Clean Build Folder optionSelect your attached iPhone in Xcode and Build the projectEnter your PC account password everytime you are prompted (I was prompted 5 separate times)
Replies
Boosts
Views
Activity
Mar ’20
Incoming calls thrue Jisti Meet and locked screen
Problem: When the screen is locked, an incoming call does not initiate the launch of the Flutter application required for audio and video communication through Jitsi Meet. In the unlocked state, the application functions correctly. The current implementation does not have a mechanism for activating the Flutter engine when receiving a call via CallKit while the screen is locked. Although CallKit UI displays the call acceptance interface and the audio session is configured, the Flutter application remains in a suspended state, making it impossible to connect to the media server. Audio session activated using didActivateAudioSession method.
Replies
1
Boosts
0
Views
881
Activity
Mar ’26