Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Membership purchase processing time
Hello developers, I've tried purchasing a developer membership and I got an order confirmation saying that the order processing may take UP TO 48 hours. Here I am 5 days later and it's still not processed, my card was not charged, and I get no responses from support. Is this normal or am I being given the 3rd world treatment due to my country of origin?
1
0
501
Oct ’24
XCodeBuild (Xcode16) account verification error
Our CI process uses XcodeBuild tools. It used to work very well. The shell code is as follows: step 1 "++++++++++++++++clean++++++++++++++++" xcodebuild clean -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} step 2 "+++++++++++++++++archive+++++++++++++++++" xcodebuild archive -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} \ -archivePath ${ARCHIVE_PATH} -allowProvisioningUpdates YES step 3 "+++++++++++++++++ipa+++++++++++++++++" xcodebuild -exportArchive \ -archivePath ${ARCHIVE_PATH} \ -exportPath "${IPA_PATH}" \ -exportOptionsPlist ${EXPORT_METHOD_PLIST_PATH} \ -allowProvisioningUpdates YES However, there is a problem after upgrading Xcode16. When it is executed to the third step, there will be an error in the error account. Even if I delete my developer account, and then log in again, the same error will still be reported. The specific error is as follows: ** ARCHIVE SUCCEEDED ** /var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/jenkins6531487518988891980.sh: line 194: -allowProvisioningUpdates: command not found +++++++++++++++++ipa+++++++++++++++++ 2024-10-10 18:20:35.630 xcodebuild[58030:2528109] [MT] IDEDistribution: -[IDEDistributionLogging _createLoggingBundleAtPath:]: Created bundle at path "/var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/xxxxxx_2024-10-10_18-20-35.623.xcdistributionlogs". 2024-10-10 18:20:35.724 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for xxxxxxxxxx: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username} 2024-10-10 18:20:35.733 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username} 2024-10-10 18:20:35.742 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for ***@***.com: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for ***@***.com, missing Xcode-Token" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for ***@***.com, missing Xcode-Token} 2024-10-10 18:20:40.521 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002d92a80; username=''>, NSUnderlyingError=0x600002758ab0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "12827504-3d86-4601-bcf7-efc0dccb0655"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:40.760 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7e80; username=''>, NSUnderlyingError=0x6000027842d0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "e49c99d0-861c-4d80-9cd7-8430bcdfa6a6"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:41.053 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account '***@***.com'." UserInfo={NSLocalizedFailureReason=Unable to log in with account '***@***.com'., NSLocalizedRecoverySuggestion=The login details for account '***@***.com' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7b80; username='***@***.com'>, NSUnderlyingError=0x6000027a4780 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:41Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "5819c66e-bd35-4af3-ae6a-0e66193fa2bb"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) error: exportArchive The operation couldn’t be completed. Unable to log in with account ''. error: exportArchive Provisioning profile "iOS Team Store Provisioning Profile: com.xxxx.xxxxx" doesn't include signing certificate "Apple Distribution: xxxxxxxxxxx". ** EXPORT FAILED ** At the same time, a lot of blank error accounts will appear in Xcode-Settings-ACCOUNT. The screenshots are as follows How should I solve this problem, I look forward to your reply very much
8
0
4.3k
Oct ’24
Account creation requirement
I have a question and would appreciate any tips or ideas from anyone who’s faced a similar situation. For the app I'm working with, which provides game predictions for multiple sports, Apple has rejected it, citing that the app requires users to register or log in to access features that they don’t consider to be account-based. They mentioned they couldn’t find any account-based features in the app. Currently, users can’t view any data without an account, as I believe the app’s information has intellectual value and should be protected, so users can only access those inforamtion, after creating an account. Has anyone had experience with this, or do you have suggestions on how best to address Apple’s concerns? We are adding the guest account, but I'm not sure if that will be enough. Notice that the whole business model for this app was created based on user accounts.
0
0
509
Oct ’24
Do apps using Keycloak for Authentication need alternative Login Options?
Hello, One of the apps my team is developing is using Keycloak for allowing users to authenticate inside the application. We are using Keycloak primarily to act as the backend identity provider and not forcing users to authenticate via social logins (Facebook, Google, etc.). Under point 4.8 (at the time of posting) in the AppReview guidelines, would the app need to also offer another login service?
1
0
791
Oct ’24
i am no developer any more!
Hello,!!!!! i´m tryin to switch my account from developer to normal human being, and i have no way to get in touch with any customer seervice from the developer side of apple. So this is my best option to open my case. We have not found no email or phone or any way at all to get assitance for this from the developer side of apple. So pls, is there any way to sort this out? Thank you so much!
1
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310
Oct ’24
Can't create developer account
I'm trying to create my developer account for my organization This is what happened to me I registered through the web interface - I passed verification through a phone call. At the payment stage, after 3 attempts, I failed to make the payment without explanation for any reason, I filled out the form and waited 48 hours, but nothing happened I contacted support - I was advised to change the type of registration to the mobile application in order to make a payment through Apple Pay, I gave my consent and waited I went through re-registration (1 step only because I had to provide a photo of the physical person's documents) - after which I received a message that the application is being considered 3 months have passed since that moment - and my appeals to support do not solve anything, they stopped answering me, the last one was 10 days ago Tell me how to act - because I have a planned release and I still can't register an account, and the support does not provide any clear explanation or template response - which shows that no one reads what I write, and as a result of complete ignoring for 10 days, I am already waiting for a response and nothing
1
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440
Oct ’24
New iOS 18 security changes may affect your account
We have two different accounts with the same name but two different team IDs. Will this cause any impact, and do we need to take any action from our side as we have received email from Apple saying that "New iOS 18 security changes may affect your account" We’re reaching out to let you know that we’ve made some security changes to iOS 18 that may impact your ability to run apps that your organization has signed. These changes specifically impact accounts that share the same team name across multiple Apple developer accounts. If you’re experiencing any issues getting your enterprise app to load, we recommend that you contact our support team to request that each of your accounts be assigned a unique team name, then generate new developer certificates and provisioning profiles for each account.
3
9
1.4k
Oct ’24
Apple Account Primary Address to Alias Change
Hello all, I recently shared a post to Reddit r/iCloud "Apple Alias Converted to Primary Apple Account" about an experience I had with changing my primary iCloud address to my alias after a name change. All the outlets have picked up on this story which may be misleading. I was under the impression this may be a bug, and now everyone's replicating this process without precaution. My question to the amazing Apple Developers and potentially Apple as well: Is the ability to change your Primary Apple Account to an Apple Alias (permanently) a known, previously discussed, upcoming feature? All Apple docs & support state otherwise. Really just seeking confirmation and I greatly appreciate expert input. Also happy to change Tags based on feedback (if possible). Thanks all! Caol
0
0
509
Oct ’24
The account is suspended and paying is not completed
it's been 48 hours and I still haven't received a link where I can upload an ID, nor have I been able to pay. My account has been suspended and paying transactions cannot be completed no matter which card I try. I need to send a link where I can upload an ID and speed up the registration process. I have written my mobile application, completed its codes and now I have to publish it. My client is waiting for the application to be published. I need urgent help with this.
0
0
459
Sep ’24
Adding Developer Account as Enterprise Account holder
My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account. This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).
1
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852
Sep ’24
Apple Developer Account Creation Issue
Hi I have completed the all of the steps to enroll in Apple Developer Program , And at the end it pay $99 , but these are not deduct from my Account. But got that email , " Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations " But when i go to my account again then this message was showing. " Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process " . Is my account has created, under processing or failed. And when i tried to pay again then get this message , "We are unable to complete your order There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us. Duplicate order"
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1
616
Aug ’24
Developers, friends, no Caps Lock to get your attention but i REALLY need your help!
Let me start by apologizing for the long read.. I am not an Apple Developer or Power Mac user per se but I am also not a beginner. I am desperate for a solution because I’ve hit a wall. Im sorry I cant attach a Etrecheck report because it doesn’t support my Mac OS 15 Beta 6 on a M1 Macbook Air. … So once I changed my password ant root’s using the command, but many restarts later I would still use my old password to get in so I ignored. But a week later and after finishing up a Time Machine backup, neither my old or new password would get accepted on screen-lock. I’m not sure if the things I just mentioned are related but its definitely worth mentioning. The reason for my doubt is because I was able to log in to the Web GUI of Webmin remotely using my iPhone and my username and the password I changed the wee earlier; the same one that got me locked out of Mac user accout (I tried both old and new). Activating root from the Webmin panel allowed me to log in to my Macbook as root for the first time and went through the ame process as if it was a fresh install. I coulnt understand what was going on at this point Why did TouchID and passwordA fail only a few days later when I decided to do this idiot move? Why only after I finished backing up? I waited for the account locked timer to finish a few times but it would be in vain because it would just restart the the temporary lock each time the timer hits 0 or when I restart.cEven when I tried to change my account password from the root account GUI or terminal, it would accept the root password I enter but nothing happens…What’s even weirder is that MacOS would not accept that password I always use on the occasion of adding a new user. Any admin task is ok except for when I try to add a new user!!! WHAT THE HELL?!?! Regardless of what the causes for this are, the symptoms and how each one contradicts the other are very weird and illogical, at least for me. Finally, and I regret to say, that booting into recovery isn’t an option because every time I try holding the power button maybe a second or two after the chime sounds and the ztApple logo appears. I started experiencing this symptom around 2 years and I scoured the internet for a solution or any other way I could get into recovery but it seemed like I was the only one on earth to experience this problem. The local Apple repair wanted $100 just for opening up the laptop and typing up a report, so I couldn’t justify paying that amount for something I didn’t exactly need at that time and was able to live my life without needing to get into recover mode which I still hope would be the case now… and that is why I am being this details because every time I try to search for my problem I find that booting into recovery mode is always the recommended step to diagnose my password/account lock password. Some more notes in case it would help anyone identify the problem I am facing which I hope I didn’t make worse by being in the root account all this time which at the time of sending this post is almost 16 hours. When I logged into root, I went through all the prompts you would get when starting an account for the first time but skipped everything including setting up TouchID and my Apple ID. However, I did later log in to my Apple ID in haste and got the message on my iPhone that a new device was being set up, but after looking into it, it seemed like nothing changed from my device list. It hasn't been 24 hours logged in as root and besides all the weird stuff I', experiencing, Seqouia ihas become generally sluggish-- it hangs when I'm using everyday stuff like TextEdit, or when I try to go to the Advanced tab in Finder. The most unusual thing which I've already mentioned earlier is the password I have set for roo (System Administrator at the prompt) not getting accepted by the system when I try to add a new user when in all other scenarios that require System Administrator privileges. I hope someone from the community can help me out, and once again I do apologize for the long read, but my intention was only to minimize the need for back and forth like most otherone-linee reports spanning several pages. I am quite embarrassed by this because I don’t know what I was thinking when I tried changing my account password like that from the terminal, but then again I am only 90% sure that was the cause, as for the other 10% … it's a total mystery!! Thank you.
3
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664
Aug ’24
Universal App Quick Start Program questions
To join the Universal App Quick Start Program, you must be the Account Holder for the Apple Developer Account. Can the Account Holder then bestow access to Quick Start Program resources/private forums to other members of the organization? We have many people who can make use of this information, none of whom have access to the Account Holder account.
2
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1.7k
Jul ’24
Rejected 5.1.1 Legal: Privacy - Data Collection and Storage
I received this notice when I submitted my app to the App Store: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app requires users to register or log in to access features that are not account-based.Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. My app is not e-commerce and does not sell anything. We have partnered with my local university to build an app for their students. It requires a login to use the app because the user must be a student or staff member. The app is a discount app for local businesses. The university wanted to give back to its students, so they partnered with many businesses in our area to provide special discounts. Inside the app, the user only needs to log in to view all of the discounts. There are no special codes or additional actions required; the discounts are just visible. We currently have an older version of this app (which was open to everyone) on the App Store. It was approved 2 months ago with no issues, and users still have to log in to that version. The university wanted to create two separate apps: one for students and one for everyone else. We plan to release the second app soon, but for now, we are trying to get the student version out before school starts in a couple of weeks. How can I address this issue or get around it? The entire functionality of the app requires users to log in, but the reviewer does not seem to understand this.
1
0
1.7k
Jul ’24
Apple ID verification failed message
Just bought a refurbished iPad for our son. Created an Apple ID for this device. When we enter the Apple ID and password we get a Verification Failed message that reads “verification codes can’t be sent to this phone number at this time.” This is an WiFi only device and we have not connected it to a phone number. Any help?
1
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815
Jul ’24
Membership purchase processing time
Hello developers, I've tried purchasing a developer membership and I got an order confirmation saying that the order processing may take UP TO 48 hours. Here I am 5 days later and it's still not processed, my card was not charged, and I get no responses from support. Is this normal or am I being given the 3rd world treatment due to my country of origin?
Replies
1
Boosts
0
Views
501
Activity
Oct ’24
XCodeBuild (Xcode16) account verification error
Our CI process uses XcodeBuild tools. It used to work very well. The shell code is as follows: step 1 "++++++++++++++++clean++++++++++++++++" xcodebuild clean -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} step 2 "+++++++++++++++++archive+++++++++++++++++" xcodebuild archive -workspace ${WORKSPACE_NAME}.xcworkspace \ -scheme ${SCHEME_NAME} \ -configuration ${configuration} \ -archivePath ${ARCHIVE_PATH} -allowProvisioningUpdates YES step 3 "+++++++++++++++++ipa+++++++++++++++++" xcodebuild -exportArchive \ -archivePath ${ARCHIVE_PATH} \ -exportPath "${IPA_PATH}" \ -exportOptionsPlist ${EXPORT_METHOD_PLIST_PATH} \ -allowProvisioningUpdates YES However, there is a problem after upgrading Xcode16. When it is executed to the third step, there will be an error in the error account. Even if I delete my developer account, and then log in again, the same error will still be reported. The specific error is as follows: ** ARCHIVE SUCCEEDED ** /var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/jenkins6531487518988891980.sh: line 194: -allowProvisioningUpdates: command not found +++++++++++++++++ipa+++++++++++++++++ 2024-10-10 18:20:35.630 xcodebuild[58030:2528109] [MT] IDEDistribution: -[IDEDistributionLogging _createLoggingBundleAtPath:]: Created bundle at path "/var/folders/ch/1mvd9gz11cn8zy9h254qz2600000gn/T/xxxxxx_2024-10-10_18-20-35.623.xcdistributionlogs". 2024-10-10 18:20:35.724 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for xxxxxxxxxx: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for xxxxxxxxxx, missing Xcode-Username} 2024-10-10 18:20:35.733 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for F38D3CD7-C794-4F88-93ED-4FDDD8EDF72B, missing Xcode-Username} 2024-10-10 18:20:35.742 xcodebuild[58030:2528191] DVTDeveloperAccountManager: Failed to load credentials for ***@***.com: Error Domain=DVTDeveloperAccountCredentialsError Code=0 "Invalid credentials in keychain for ***@***.com, missing Xcode-Token" UserInfo={NSLocalizedDescription=Invalid credentials in keychain for ***@***.com, missing Xcode-Token} 2024-10-10 18:20:40.521 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002d92a80; username=''>, NSUnderlyingError=0x600002758ab0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "12827504-3d86-4601-bcf7-efc0dccb0655"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:40.760 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account ''." UserInfo={NSLocalizedFailureReason=Unable to log in with account ''., NSLocalizedRecoverySuggestion=The login details for account '' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7e80; username=''>, NSUnderlyingError=0x6000027842d0 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:40Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "e49c99d0-861c-4d80-9cd7-8430bcdfa6a6"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) 2024-10-10 18:20:41.053 xcodebuild[58030:2528195] IDEDistribution: Failed to log in with account "(null)" while checking for an App Store Connect account (Error Domain=DVTServicesAccountBasedSessionErrorDomain Code=0 "Unable to log in with account '***@***.com'." UserInfo={NSLocalizedFailureReason=Unable to log in with account '***@***.com'., NSLocalizedRecoverySuggestion=The login details for account '***@***.com' were rejected., DVTDeveloperAccountErrorAccount=<DVTAppleIDBasedDeveloperAccount: 0x600002de7b80; username='***@***.com'>, NSUnderlyingError=0x6000027a4780 {Error Domain=DVTPortalServiceErrorDomain Code=1100 "Your session has expired. Please log in." UserInfo={payload={ creationTimestamp = "2024-10-10T10:20:41Z"; httpCode = 200; protocolVersion = QH65B2; requestUrl = "https://developerservices2.apple.com/services/QH65B2/viewDeveloper.action"; responseId = "5819c66e-bd35-4af3-ae6a-0e66193fa2bb"; resultCode = 1100; resultString = "Your session has expired. Please log in."; userLocale = "en_US"; userString = "Your session has expired. Please log in."; }, NSLocalizedDescription=Your session has expired. Please log in.}}}) error: exportArchive The operation couldn’t be completed. Unable to log in with account ''. error: exportArchive Provisioning profile "iOS Team Store Provisioning Profile: com.xxxx.xxxxx" doesn't include signing certificate "Apple Distribution: xxxxxxxxxxx". ** EXPORT FAILED ** At the same time, a lot of blank error accounts will appear in Xcode-Settings-ACCOUNT. The screenshots are as follows How should I solve this problem, I look forward to your reply very much
Replies
8
Boosts
0
Views
4.3k
Activity
Oct ’24
Account creation requirement
I have a question and would appreciate any tips or ideas from anyone who’s faced a similar situation. For the app I'm working with, which provides game predictions for multiple sports, Apple has rejected it, citing that the app requires users to register or log in to access features that they don’t consider to be account-based. They mentioned they couldn’t find any account-based features in the app. Currently, users can’t view any data without an account, as I believe the app’s information has intellectual value and should be protected, so users can only access those inforamtion, after creating an account. Has anyone had experience with this, or do you have suggestions on how best to address Apple’s concerns? We are adding the guest account, but I'm not sure if that will be enough. Notice that the whole business model for this app was created based on user accounts.
Replies
0
Boosts
0
Views
509
Activity
Oct ’24
Do apps using Keycloak for Authentication need alternative Login Options?
Hello, One of the apps my team is developing is using Keycloak for allowing users to authenticate inside the application. We are using Keycloak primarily to act as the backend identity provider and not forcing users to authenticate via social logins (Facebook, Google, etc.). Under point 4.8 (at the time of posting) in the AppReview guidelines, would the app need to also offer another login service?
Replies
1
Boosts
0
Views
791
Activity
Oct ’24
i am no developer any more!
Hello,!!!!! i´m tryin to switch my account from developer to normal human being, and i have no way to get in touch with any customer seervice from the developer side of apple. So this is my best option to open my case. We have not found no email or phone or any way at all to get assitance for this from the developer side of apple. So pls, is there any way to sort this out? Thank you so much!
Replies
1
Boosts
0
Views
310
Activity
Oct ’24
Can't create developer account
I'm trying to create my developer account for my organization This is what happened to me I registered through the web interface - I passed verification through a phone call. At the payment stage, after 3 attempts, I failed to make the payment without explanation for any reason, I filled out the form and waited 48 hours, but nothing happened I contacted support - I was advised to change the type of registration to the mobile application in order to make a payment through Apple Pay, I gave my consent and waited I went through re-registration (1 step only because I had to provide a photo of the physical person's documents) - after which I received a message that the application is being considered 3 months have passed since that moment - and my appeals to support do not solve anything, they stopped answering me, the last one was 10 days ago Tell me how to act - because I have a planned release and I still can't register an account, and the support does not provide any clear explanation or template response - which shows that no one reads what I write, and as a result of complete ignoring for 10 days, I am already waiting for a response and nothing
Replies
1
Boosts
0
Views
440
Activity
Oct ’24
New iOS 18 security changes may affect your account
We have two different accounts with the same name but two different team IDs. Will this cause any impact, and do we need to take any action from our side as we have received email from Apple saying that "New iOS 18 security changes may affect your account" We’re reaching out to let you know that we’ve made some security changes to iOS 18 that may impact your ability to run apps that your organization has signed. These changes specifically impact accounts that share the same team name across multiple Apple developer accounts. If you’re experiencing any issues getting your enterprise app to load, we recommend that you contact our support team to request that each of your accounts be assigned a unique team name, then generate new developer certificates and provisioning profiles for each account.
Replies
3
Boosts
9
Views
1.4k
Activity
Oct ’24
Apple Account Primary Address to Alias Change
Hello all, I recently shared a post to Reddit r/iCloud "Apple Alias Converted to Primary Apple Account" about an experience I had with changing my primary iCloud address to my alias after a name change. All the outlets have picked up on this story which may be misleading. I was under the impression this may be a bug, and now everyone's replicating this process without precaution. My question to the amazing Apple Developers and potentially Apple as well: Is the ability to change your Primary Apple Account to an Apple Alias (permanently) a known, previously discussed, upcoming feature? All Apple docs & support state otherwise. Really just seeking confirmation and I greatly appreciate expert input. Also happy to change Tags based on feedback (if possible). Thanks all! Caol
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0
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0
Views
509
Activity
Oct ’24
The account is suspended and paying is not completed
it's been 48 hours and I still haven't received a link where I can upload an ID, nor have I been able to pay. My account has been suspended and paying transactions cannot be completed no matter which card I try. I need to send a link where I can upload an ID and speed up the registration process. I have written my mobile application, completed its codes and now I have to publish it. My client is waiting for the application to be published. I need urgent help with this.
Replies
0
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0
Views
459
Activity
Sep ’24
Adding Developer Account as Enterprise Account holder
My organization currently has an Enterprise account that we've been using for awhile. We now have an app that needs to be released to the public App Store, so need a regular Developer Account. This account should be tied to our organization, not to a specific person (just like our enterprise account). Is there a way to add the developer account to our existing enterprise account? Or does it need to be a new account? And if it's a new account, how do we get it tied to the same organization and manager (we have a person authorized to manage this stuff, but he's already the account holder on our enterprise account).
Replies
1
Boosts
0
Views
852
Activity
Sep ’24
Apple Developer Account Creation Issue
Hi I have completed the all of the steps to enroll in Apple Developer Program , And at the end it pay $99 , but these are not deduct from my Account. But got that email , " Thank you for your order. Here's a summary of your order request, which will be processed within 2 business days. We'll notify you when your items are ready. Order Details: Apple Developer Program US$ 99 Best regards, Apple Developer Relations " But when i go to my account again then this message was showing. " Purchase your membership. To continue your enrollment, complete your purchase now Your purchase may take up to 48 hours to process " . Is my account has created, under processing or failed. And when i tried to pay again then get this message , "We are unable to complete your order There was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us. Duplicate order"
Replies
0
Boosts
1
Views
616
Activity
Aug ’24
Developers, friends, no Caps Lock to get your attention but i REALLY need your help!
Let me start by apologizing for the long read.. I am not an Apple Developer or Power Mac user per se but I am also not a beginner. I am desperate for a solution because I’ve hit a wall. Im sorry I cant attach a Etrecheck report because it doesn’t support my Mac OS 15 Beta 6 on a M1 Macbook Air. … So once I changed my password ant root’s using the command, but many restarts later I would still use my old password to get in so I ignored. But a week later and after finishing up a Time Machine backup, neither my old or new password would get accepted on screen-lock. I’m not sure if the things I just mentioned are related but its definitely worth mentioning. The reason for my doubt is because I was able to log in to the Web GUI of Webmin remotely using my iPhone and my username and the password I changed the wee earlier; the same one that got me locked out of Mac user accout (I tried both old and new). Activating root from the Webmin panel allowed me to log in to my Macbook as root for the first time and went through the ame process as if it was a fresh install. I coulnt understand what was going on at this point Why did TouchID and passwordA fail only a few days later when I decided to do this idiot move? Why only after I finished backing up? I waited for the account locked timer to finish a few times but it would be in vain because it would just restart the the temporary lock each time the timer hits 0 or when I restart.cEven when I tried to change my account password from the root account GUI or terminal, it would accept the root password I enter but nothing happens…What’s even weirder is that MacOS would not accept that password I always use on the occasion of adding a new user. Any admin task is ok except for when I try to add a new user!!! WHAT THE HELL?!?! Regardless of what the causes for this are, the symptoms and how each one contradicts the other are very weird and illogical, at least for me. Finally, and I regret to say, that booting into recovery isn’t an option because every time I try holding the power button maybe a second or two after the chime sounds and the ztApple logo appears. I started experiencing this symptom around 2 years and I scoured the internet for a solution or any other way I could get into recovery but it seemed like I was the only one on earth to experience this problem. The local Apple repair wanted $100 just for opening up the laptop and typing up a report, so I couldn’t justify paying that amount for something I didn’t exactly need at that time and was able to live my life without needing to get into recover mode which I still hope would be the case now… and that is why I am being this details because every time I try to search for my problem I find that booting into recovery mode is always the recommended step to diagnose my password/account lock password. Some more notes in case it would help anyone identify the problem I am facing which I hope I didn’t make worse by being in the root account all this time which at the time of sending this post is almost 16 hours. When I logged into root, I went through all the prompts you would get when starting an account for the first time but skipped everything including setting up TouchID and my Apple ID. However, I did later log in to my Apple ID in haste and got the message on my iPhone that a new device was being set up, but after looking into it, it seemed like nothing changed from my device list. It hasn't been 24 hours logged in as root and besides all the weird stuff I', experiencing, Seqouia ihas become generally sluggish-- it hangs when I'm using everyday stuff like TextEdit, or when I try to go to the Advanced tab in Finder. The most unusual thing which I've already mentioned earlier is the password I have set for roo (System Administrator at the prompt) not getting accepted by the system when I try to add a new user when in all other scenarios that require System Administrator privileges. I hope someone from the community can help me out, and once again I do apologize for the long read, but my intention was only to minimize the need for back and forth like most otherone-linee reports spanning several pages. I am quite embarrassed by this because I don’t know what I was thinking when I tried changing my account password like that from the terminal, but then again I am only 90% sure that was the cause, as for the other 10% … it's a total mystery!! Thank you.
Replies
3
Boosts
0
Views
664
Activity
Aug ’24
Universal App Quick Start Program questions
To join the Universal App Quick Start Program, you must be the Account Holder for the Apple Developer Account. Can the Account Holder then bestow access to Quick Start Program resources/private forums to other members of the organization? We have many people who can make use of this information, none of whom have access to the Account Holder account.
Replies
2
Boosts
0
Views
1.7k
Activity
Jul ’24
Rejected 5.1.1 Legal: Privacy - Data Collection and Storage
I received this notice when I submitted my app to the App Store: Guideline 5.1.1 - Legal - Privacy - Data Collection and Storage The app requires users to register or log in to access features that are not account-based.Apps may not require users to enter personal information to function, except when directly relevant to the core functionality of the app or required by law. For example, an e-commerce app should let users browse store offerings and other features that are not account-based before being asked to register, or a restaurant app should allow users to explore the menu before placing an order. Registration must then only be required for account-specific features, such as saving items for future reference or placing an order. My app is not e-commerce and does not sell anything. We have partnered with my local university to build an app for their students. It requires a login to use the app because the user must be a student or staff member. The app is a discount app for local businesses. The university wanted to give back to its students, so they partnered with many businesses in our area to provide special discounts. Inside the app, the user only needs to log in to view all of the discounts. There are no special codes or additional actions required; the discounts are just visible. We currently have an older version of this app (which was open to everyone) on the App Store. It was approved 2 months ago with no issues, and users still have to log in to that version. The university wanted to create two separate apps: one for students and one for everyone else. We plan to release the second app soon, but for now, we are trying to get the student version out before school starts in a couple of weeks. How can I address this issue or get around it? The entire functionality of the app requires users to log in, but the reviewer does not seem to understand this.
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1
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0
Views
1.7k
Activity
Jul ’24
Apple ID verification failed message
Just bought a refurbished iPad for our son. Created an Apple ID for this device. When we enter the Apple ID and password we get a Verification Failed message that reads “verification codes can’t be sent to this phone number at this time.” This is an WiFi only device and we have not connected it to a phone number. Any help?
Replies
1
Boosts
0
Views
815
Activity
Jul ’24