App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
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Apr ’26
App Review rejection: 3.1.2(c) missing EULA/Privacy links + 2.1(b) IAP error in sandbox; subscriptions show “Developer Action Needed” in App Store Connect
Hi everyone, I’m trying to fix an App Review rejection related to auto‑renewable subscriptions, and I’m also blocked because my subscriptions don’t work in the sandbox even though configuration looks correct. App Review details App version: 3.5.3 Review device: iPhone 17 Pro Max iOS: 26.4 Guidelines: 3.1.2(c) and 2.1(b) Reviewer message says: Missing required subscription metadata links: Terms of Use (EULA) link in App Description (or custom EULA set in App Store Connect) Privacy Policy link in the Privacy Policy field in App Store Connect IAP bug / error during purchase (sandbox testing during review) What I see in App Store Connect My subscription products show “Developer Action Needed”. Subscription group/products are created (monthly + yearly). I believe all required subscription info is filled out (pricing, localization, etc.), but sandbox purchases still fail. Sandbox behavior / issue In Sandbox on device, attempting to purchase or load products results in an error on IAP (reviewer didn’t provide the exact error text). I’m using StoreKit (happy to share whether it’s StoreKit 1 vs StoreKit 2 if that matters) and fetching products by product IDs. Additional blocker: Banking info stuck “Processing” In App Store Connect → Agreements, Tax, and Banking, my banking section shows: “Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then.” But the banking status has stayed Processing for more than 2 weeks and never changes. I don’t know how to resolve this, and I suspect it might be related to why subscriptions are failing in sandbox / showing “Developer Action Needed”. Questions: What are the most common reasons subscriptions show “Developer Action Needed” and are rejected/blocked even when the setup seems complete? For Guideline 3.1.2(c): what is the correct place/best practice to provide the required links? Put Apple Standard EULA link in App Description? Add custom EULA in App Store Connect → App Information → EULA? Add Privacy Policy URL in App Store Connect Privacy Policy field (or the dedicated Privacy Policy URL field)? For the sandbox IAP error during review: Could this be caused by agreements / banking stuck in Processing or Paid Apps Agreement not active/accepted (even though the app is free but uses subscriptions)? Can “Developer Action Needed” prevent sandbox transactions from working for reviewers and my tests? Any recommended step-by-step checklist to validate subscriptions end-to-end (agreements, banking/tax, subscription metadata, product status, storefront, etc.)? Has anyone seen banking updates stuck in Processing for weeks? What is the best way to resolve it (waiting, re-submitting banking info, contacting Apple, specific support channel)?
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Apr ’26
App stuck "Waiting for review" for 32 days
Hi everyone, I'm hoping someone here has experienced something similar or can offer some guidance, as I'm running out of ideas. I've been an Apple Developer for about 7 months. This is my first app submission, I submitted it on March 24, 2026, and it has been sitting at "Waiting for Review" ever since. 32 days now with no movement. What I've already checked and confirmed: All agreements, tax, and banking information are fully completed in App Store Connect No issues visible in the AppStore Connect DSA trader verification has been approved (I'm based in EU) I contacted Developer Support and they confirmed they can see my submission and that it is indeed "Waiting for Review" since March 24th An expedited review request was submitted and accepted by the support team, who told me the review should begin "shortly" - that was several weeks ago Additional context: During the 7 months I've been a developer, none of my TestFlight external review requests ever went through either, which makes me wonder if there is something on the account level causing holds I have not made any changes to the binary since submitting, to protect my position in the queue There are no rejection notices, no metadata issues, and no communication from the review team I understand new developer accounts take longer and I've been patient, but 32 days with an accepted expedited request and still no movement feels beyond normal variance. I'm genuinely unsure if there is something silently blocking my account that I'm not aware of. Has anyone experienced this, particularly as a new developer? Any advice on further escalation would be really appreciated. Thank you
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Apr ’26
App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
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Apr ’26
App stuck "In Review" for 2 weeks — total review time exceeds 6 weeks
Hello, I'm posting again because my situation has not improved despite previous outreach. My app (ID: 6756186616, iOS 1.3.0) was submitted on March 15, 2026 — over 6 weeks ago. After about 4 weeks in "Waiting for Review," it moved to "In Review" on April 14, 2026. It has now been stuck in "In Review" for two full weeks with no further updates. I opened a Developer Support case (#20000111565861) earlier in the process and was told my submission was being investigated, but I have not received any follow-up communication since. Given Apple's stated review timelines, a 6+ week review with two weeks of silence during the active In Review phase is a serious blocker for an independent developer. I would really appreciate: Any clarity on whether something specific in my submission is causing this delay Whether there is an escalation path beyond Developer Support Whether anyone else has experienced similar timelines recently and how they were resolved Thank you for your time.
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Apr ’26
Re-review taking a long time.
Hi there everyone, I submitted an app nearly a month and a half ago now and it took a whole month for it to be reviewed. Once reviewed, I thought the process would then speed up and I would have continuous contact with the reviewer reviewing my app. However, it has now been over 2 weeks since I resubmitted my app. Is this normal? Does anybody know how long this may take? Please let me know.
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Apr ’26
App stuck "In Review" for 10+ days with payment-critical update, significant business impact
Our app Heat Game (iOS, version 1.15.0) has been in the "In Review" status since April 18th. We have received no feedback, rejections, or communication from the App Review team for over 10 days, despite a "last touched" update on April 22nd. Submission Timeline: Submitted: April 17, 2026 In Review since: April 18, 2026 Last Activity: April 22, 2026 Current State: IN_REVIEW (No metadata issues or rejections flagged) Why this is critical: This is not a routine feature update. Version 1.15.0 contains critical fixes for broken payment flows currently live in the production version. These bugs are actively preventing users from completing purchases, leading to: Direct Revenue Loss: Significant daily financial impact on our operations. Steps taken so far: We have already reached out via the App Store Connect Resolution Center, but have not received a substantive response. Request to Community/Apple: Has anyone successfully escalated a review specifically for time-sensitive, revenue-blocking bugs? Beyond the Resolution Center, are there documented channels or specific keywords that help flag a case for "Expedited Review" when it involves significant business impact? We appreciate any guidance or assistance the community or Apple staff can provide.
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Apr ’26
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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Apr ’26
App stuck in Waiting for Review after expedited flag
Hi, App ID 6756673679 has been approved in prior cycles relatively quickly. The current review cycle began on April 17, and entered "In Review" as quickly as prior submissions. After working through Resolution Center on some items, we spoke with Apple Developer Support on Wednesday (case 102875923017), who applied an expedited flag and advised us to resubmit. It's now been ~27 hours since it was expedited, and ~6 days since the submission cycle began. Would someone from App Review be able to take a look and confirm whether there is any specific blocker or provide any update on expected timing? Thank you.
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Apr ’26
App stuck "In Review" for 15 days after it was approved
Our app (id 1611398578) has been stuck "In Review" in App Store Connect for 15 days, after being approved quickly by App Review. We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". PLEASE APPLE HELP US GET THIS ISSUE RESOLVED!
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Apr ’26
App stuck "In Review" for 7 days after being approved
Hello, Our app has been stuck in "In Review" for 7 days, after being approved. The iOS version was approved on April 9th and the macOS version was approved on April 12th. Since then, both versions show "In Review" and there has been no status changes or messages in App Store Connect. • April 8 ---> Waiting for Review • April 9 ---> In Review (Approved) • ... • April 16 ---> In Review We contacted Apple a week ago (case ids 102865508515 and 102865870578) but there was no response. We also talked to Apple Support, they told us the issue has been escalated to the technical team. There are also leaderboards that were archived before these last versions and they are still showing in the Games App and Game Center. Possibly because of this same issue, we suspect. At this point we don't know what the issue is, how long until these very important updates will go live, or when we can push other updates. App ID: 1611398578 Thanks.
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Apr ’26
App stuck in Waiting for Review
Hi, My app (Team ID: H4DH43B9X7), despite the requested expedited review, has been stuck in “Waiting for Review” since Thursday. This occurred after the app had already been approved multiple times and then received an incorrect rejection referring to “gender,” whereas the app actually requests biological sex, clearly described in the UI as required for metabolic calculations (BMR/TDEE), which are core to its functionality. Since this is causing us financial problems, I would greatly appreciate an update on its review status as soon as possible.
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Apr ’26
Clarification on the Definition of "Drug Dosage Calculators" in Guideline 1.4.2
Hello, I am looking for a better understanding of Guideline 1.4.2, which states that "Drug dosage calculators" must be developed by drug manufacturers, hospitals, universities, or other approved entities. My main question is: What is Apple’s exact definition of a "Drug Dosage Calculator"? - Does the term exclusively refer to apps that calculate dosage (dose, interval, and treatment duration)? - Are apps that do not make clinical decisions, but only display bibliographic references based on user-entered data, also considered Drug Dosage Calculators? - If an app only performs basic mathematical operations on a dose value entered by the user, without suggesting medications or treatments, does it still fall under this restriction? I would like to better understand how Apple differentiates a medical support app (which only presents data) from a dosage calculator (which makes clinical decisions). I appreciate any insights from the community!
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Apr ’26
AppTransaction.originalAppVersion returns "1.0" in App Review environment — not the actual build number
Hi, I'm using AppTransaction.originalAppVersion to detect whether a user originally purchased the app under the old paid model, so I can automatically unlock the app for them as a courtesy when migrating to freemium. Background On iOS, originalAppVersion returns CFBundleVersion (the build number). When I transitioned the app from paid (v1.x) to freemium (v2.0), I defined a numeric threshold for CFBundleVersion to distinguish legacy purchasers from new users: Build number below the threshold → v1.x purchase → auto-unlock Build number at or above the threshold → v2.0+ install → requires IAP In Production, originalAppVersion correctly returns the actual build number, and the comparison works as intended. Detection logic (simplified) // Determine environment via receipt URL func detectStoreEnvironment() -> String { if let url = Bundle.main.appStoreReceiptURL, url.lastPathComponent == "sandboxReceipt" { return "Sandbox" } return "Production" } // Legacy check using numeric comparison static func isLegacyPaidUser(version: String, threshold: String) -> Bool { guard !version.isEmpty else { return false } return version.compare(threshold, options: .numeric) == .orderedAscending } // In checkLegacyPurchase(): let version = appTransaction.originalAppVersion let isLegacy = isLegacyPaidUser(version: version, threshold: legacyBuildNumberThreshold) let env = detectStoreEnvironment() let shouldAutoUnlock = isLegacy && env != "Sandbox" The problem I know that in the Sandbox environment, originalAppVersion always returns "1.0" — this is mentioned in the AppTransaction documentation. My code already suppresses the auto-unlock for Sandbox (env != "Sandbox"). However, it appears that the App Review environment also returns "1.0" for originalAppVersion. Because the receipt URL path component is "receipt" (not "sandboxReceipt"), my environment detection classifies it as "Production" — so the Sandbox suppression doesn't apply. The reviewer is incorrectly identified as a legacy paid user and the app is unlocked without a purchase. This caused our v2.0 submission to be rejected under Guideline 2.1a. Questions Is it documented that the App Review environment returns "1.0" for AppTransaction.originalAppVersion, similar to Sandbox? Is there a reliable way to detect the App Review environment specifically — separate from both Sandbox and Production? For example, does the receipt URL differ, or is there another API? Is using originalAppVersion for legacy paid-user detection a supported pattern? If so, what is the recommended approach to handle the App Review case? Any guidance would be greatly appreciated. Thank you.
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Apr ’26
App Store Review
I have a new app which has been submitted for review, and has been rejected.. The tester unable to see subscription settings.. He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! This is the third consecutive rejection for administrative issues which have nothing to do with the app itself, and which, if the reviewers were to look properly, are not actually issues at all. This feels as though the reviewers are trying to get through as many reviews as possible in the shortest time possible, and not taking the time to examine an app submission properly. They are undermining months of hard work with a 30 second scan.
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Apr ’26
Click "Update Review", or wait for Resolution Center reply?
My app (Markets: Global Trading 24/7, version 1.0.6, App ID 6756673679) was rejected on April 20 for Guideline 1.2. Apple's rejection message offered the option to demonstrate compliance via a screen recording, which we provided in Resolution Center the same day. The submission has remained in Rejected status while we await a response. Do we need to click "Update Review" to surface this to App Review, or are we supposed to wait in "Rejected" status until we get a Resolution Center reply? Thank you.
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Apr ’26
Mac App Store review policy for Apple Event temporary exception entitlements
I’m looking for some advice regarding the usage of temporary exception entitlements in Mac App Store apps. Specifically the Apple Event Temporary Exception to communicate with other third party applications (not first-party macOS system apps): The Best Practices for Submitting Scriptable and AppleScript Apps to the Mac App Store section is a bit vague (how to 'request' a temporary entitlement?) and I couldn't find it mentioned in the Review Guidelines. Before designing, implementing and testing functionality based on the Apple Event Temporary Exception I’d like to know if these entitlements would: A. Always be rejected on the Mac App Store B. Only accepted in highly specific use cases C. Accepted if there is a clear use case and sufficient argumentation For this particular use case I’d like to send Apple Events to Adobe Illustrator and QuarkXPress. The application helps the user with some design tasks in their documents. The app requests the currently open documents and accesses document content to process used design elements. This is optional functionality that the user must explicitly enable in the app. I’m aware that the com.apple.security.scripting-targets entitlement is preferred. (Side question: are these always allowed or can they also be rejected for third party app scripting?) However, many third party applications don’t offer any scripting access groups in their definition, including Adobe Illustrator and QuarkXPress in this case. So before spending a lot of time implementing this feature I’d like to have some indication whether it is unlikely that sending Apple Events to third party apps will be allowed on the Mac App Store. Thanks for any insights!
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Apr ’26
My App stuck in "Waiting for Review" two week
Hello everyone, My app (ID: 6756186616) was submitted on Mar 15, 2026, and has been stuck in "Waiting for Review" status for over 17 days. I contacted Developer Support (case #20000111565861) and received confirmation that it's proceeding normally, but no update since. On average, Apple reviews 90 percent of apps within 24 hours. However, there might be cases that need more review time, but mine exceeds two week. Any recent experiences with long queues? Thanks!
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Apr ’26
App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
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111
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Apr ’26
App Review rejection: 3.1.2(c) missing EULA/Privacy links + 2.1(b) IAP error in sandbox; subscriptions show “Developer Action Needed” in App Store Connect
Hi everyone, I’m trying to fix an App Review rejection related to auto‑renewable subscriptions, and I’m also blocked because my subscriptions don’t work in the sandbox even though configuration looks correct. App Review details App version: 3.5.3 Review device: iPhone 17 Pro Max iOS: 26.4 Guidelines: 3.1.2(c) and 2.1(b) Reviewer message says: Missing required subscription metadata links: Terms of Use (EULA) link in App Description (or custom EULA set in App Store Connect) Privacy Policy link in the Privacy Policy field in App Store Connect IAP bug / error during purchase (sandbox testing during review) What I see in App Store Connect My subscription products show “Developer Action Needed”. Subscription group/products are created (monthly + yearly). I believe all required subscription info is filled out (pricing, localization, etc.), but sandbox purchases still fail. Sandbox behavior / issue In Sandbox on device, attempting to purchase or load products results in an error on IAP (reviewer didn’t provide the exact error text). I’m using StoreKit (happy to share whether it’s StoreKit 1 vs StoreKit 2 if that matters) and fetching products by product IDs. Additional blocker: Banking info stuck “Processing” In App Store Connect → Agreements, Tax, and Banking, my banking section shows: “Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then.” But the banking status has stayed Processing for more than 2 weeks and never changes. I don’t know how to resolve this, and I suspect it might be related to why subscriptions are failing in sandbox / showing “Developer Action Needed”. Questions: What are the most common reasons subscriptions show “Developer Action Needed” and are rejected/blocked even when the setup seems complete? For Guideline 3.1.2(c): what is the correct place/best practice to provide the required links? Put Apple Standard EULA link in App Description? Add custom EULA in App Store Connect → App Information → EULA? Add Privacy Policy URL in App Store Connect Privacy Policy field (or the dedicated Privacy Policy URL field)? For the sandbox IAP error during review: Could this be caused by agreements / banking stuck in Processing or Paid Apps Agreement not active/accepted (even though the app is free but uses subscriptions)? Can “Developer Action Needed” prevent sandbox transactions from working for reviewers and my tests? Any recommended step-by-step checklist to validate subscriptions end-to-end (agreements, banking/tax, subscription metadata, product status, storefront, etc.)? Has anyone seen banking updates stuck in Processing for weeks? What is the best way to resolve it (waiting, re-submitting banking info, contacting Apple, specific support channel)?
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265
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Apr ’26
App stuck in App Store Review, flagged for expedite
Hi, my app (App ID: 6758626744, Team ID: H4DH43B9X7) has been stuck in a review cycle for 10 days, after flagged it in expedite. i had no answer so far, and we missed already an important financial deadline please help us review it asap
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112
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Apr ’26
App stuck "Waiting for review" for 32 days
Hi everyone, I'm hoping someone here has experienced something similar or can offer some guidance, as I'm running out of ideas. I've been an Apple Developer for about 7 months. This is my first app submission, I submitted it on March 24, 2026, and it has been sitting at "Waiting for Review" ever since. 32 days now with no movement. What I've already checked and confirmed: All agreements, tax, and banking information are fully completed in App Store Connect No issues visible in the AppStore Connect DSA trader verification has been approved (I'm based in EU) I contacted Developer Support and they confirmed they can see my submission and that it is indeed "Waiting for Review" since March 24th An expedited review request was submitted and accepted by the support team, who told me the review should begin "shortly" - that was several weeks ago Additional context: During the 7 months I've been a developer, none of my TestFlight external review requests ever went through either, which makes me wonder if there is something on the account level causing holds I have not made any changes to the binary since submitting, to protect my position in the queue There are no rejection notices, no metadata issues, and no communication from the review team I understand new developer accounts take longer and I've been patient, but 32 days with an accepted expedited request and still no movement feels beyond normal variance. I'm genuinely unsure if there is something silently blocking my account that I'm not aware of. Has anyone experienced this, particularly as a new developer? Any advice on further escalation would be really appreciated. Thank you
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94
Activity
Apr ’26
App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
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165
Activity
Apr ’26
App stuck "In Review" for 2 weeks — total review time exceeds 6 weeks
Hello, I'm posting again because my situation has not improved despite previous outreach. My app (ID: 6756186616, iOS 1.3.0) was submitted on March 15, 2026 — over 6 weeks ago. After about 4 weeks in "Waiting for Review," it moved to "In Review" on April 14, 2026. It has now been stuck in "In Review" for two full weeks with no further updates. I opened a Developer Support case (#20000111565861) earlier in the process and was told my submission was being investigated, but I have not received any follow-up communication since. Given Apple's stated review timelines, a 6+ week review with two weeks of silence during the active In Review phase is a serious blocker for an independent developer. I would really appreciate: Any clarity on whether something specific in my submission is causing this delay Whether there is an escalation path beyond Developer Support Whether anyone else has experienced similar timelines recently and how they were resolved Thank you for your time.
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Activity
Apr ’26
Re-review taking a long time.
Hi there everyone, I submitted an app nearly a month and a half ago now and it took a whole month for it to be reviewed. Once reviewed, I thought the process would then speed up and I would have continuous contact with the reviewer reviewing my app. However, it has now been over 2 weeks since I resubmitted my app. Is this normal? Does anybody know how long this may take? Please let me know.
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41
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Apr ’26
App stuck "In Review" for 10+ days with payment-critical update, significant business impact
Our app Heat Game (iOS, version 1.15.0) has been in the "In Review" status since April 18th. We have received no feedback, rejections, or communication from the App Review team for over 10 days, despite a "last touched" update on April 22nd. Submission Timeline: Submitted: April 17, 2026 In Review since: April 18, 2026 Last Activity: April 22, 2026 Current State: IN_REVIEW (No metadata issues or rejections flagged) Why this is critical: This is not a routine feature update. Version 1.15.0 contains critical fixes for broken payment flows currently live in the production version. These bugs are actively preventing users from completing purchases, leading to: Direct Revenue Loss: Significant daily financial impact on our operations. Steps taken so far: We have already reached out via the App Store Connect Resolution Center, but have not received a substantive response. Request to Community/Apple: Has anyone successfully escalated a review specifically for time-sensitive, revenue-blocking bugs? Beyond the Resolution Center, are there documented channels or specific keywords that help flag a case for "Expedited Review" when it involves significant business impact? We appreciate any guidance or assistance the community or Apple staff can provide.
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33
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Apr ’26
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
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76
Activity
Apr ’26
Build not appearing under the BUILD section
Is anyone have issues with builds not appearing under the Build section in itunesconnect?I've successfully submitted multiple builds, but the builds do not appear in itunesconnect. I know that it's in the system because when I try to upload a build with the same version and build number, it errors out saying the version has already been uploaded.
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708
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Apr ’26
App stuck in Waiting for Review after expedited flag
Hi, App ID 6756673679 has been approved in prior cycles relatively quickly. The current review cycle began on April 17, and entered "In Review" as quickly as prior submissions. After working through Resolution Center on some items, we spoke with Apple Developer Support on Wednesday (case 102875923017), who applied an expedited flag and advised us to resubmit. It's now been ~27 hours since it was expedited, and ~6 days since the submission cycle began. Would someone from App Review be able to take a look and confirm whether there is any specific blocker or provide any update on expected timing? Thank you.
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1
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0
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225
Activity
Apr ’26
App stuck "In Review" for 15 days after it was approved
Our app (id 1611398578) has been stuck "In Review" in App Store Connect for 15 days, after being approved quickly by App Review. We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". PLEASE APPLE HELP US GET THIS ISSUE RESOLVED!
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2
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0
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161
Activity
Apr ’26
App stuck "In Review" for 7 days after being approved
Hello, Our app has been stuck in "In Review" for 7 days, after being approved. The iOS version was approved on April 9th and the macOS version was approved on April 12th. Since then, both versions show "In Review" and there has been no status changes or messages in App Store Connect. • April 8 ---> Waiting for Review • April 9 ---> In Review (Approved) • ... • April 16 ---> In Review We contacted Apple a week ago (case ids 102865508515 and 102865870578) but there was no response. We also talked to Apple Support, they told us the issue has been escalated to the technical team. There are also leaderboards that were archived before these last versions and they are still showing in the Games App and Game Center. Possibly because of this same issue, we suspect. At this point we don't know what the issue is, how long until these very important updates will go live, or when we can push other updates. App ID: 1611398578 Thanks.
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7
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0
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368
Activity
Apr ’26
App stuck in Waiting for Review
Hi, My app (Team ID: H4DH43B9X7), despite the requested expedited review, has been stuck in “Waiting for Review” since Thursday. This occurred after the app had already been approved multiple times and then received an incorrect rejection referring to “gender,” whereas the app actually requests biological sex, clearly described in the UI as required for metabolic calculations (BMR/TDEE), which are core to its functionality. Since this is causing us financial problems, I would greatly appreciate an update on its review status as soon as possible.
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2
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0
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114
Activity
Apr ’26
Clarification on the Definition of "Drug Dosage Calculators" in Guideline 1.4.2
Hello, I am looking for a better understanding of Guideline 1.4.2, which states that "Drug dosage calculators" must be developed by drug manufacturers, hospitals, universities, or other approved entities. My main question is: What is Apple’s exact definition of a "Drug Dosage Calculator"? - Does the term exclusively refer to apps that calculate dosage (dose, interval, and treatment duration)? - Are apps that do not make clinical decisions, but only display bibliographic references based on user-entered data, also considered Drug Dosage Calculators? - If an app only performs basic mathematical operations on a dose value entered by the user, without suggesting medications or treatments, does it still fall under this restriction? I would like to better understand how Apple differentiates a medical support app (which only presents data) from a dosage calculator (which makes clinical decisions). I appreciate any insights from the community!
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4
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0
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370
Activity
Apr ’26
AppTransaction.originalAppVersion returns "1.0" in App Review environment — not the actual build number
Hi, I'm using AppTransaction.originalAppVersion to detect whether a user originally purchased the app under the old paid model, so I can automatically unlock the app for them as a courtesy when migrating to freemium. Background On iOS, originalAppVersion returns CFBundleVersion (the build number). When I transitioned the app from paid (v1.x) to freemium (v2.0), I defined a numeric threshold for CFBundleVersion to distinguish legacy purchasers from new users: Build number below the threshold → v1.x purchase → auto-unlock Build number at or above the threshold → v2.0+ install → requires IAP In Production, originalAppVersion correctly returns the actual build number, and the comparison works as intended. Detection logic (simplified) // Determine environment via receipt URL func detectStoreEnvironment() -> String { if let url = Bundle.main.appStoreReceiptURL, url.lastPathComponent == "sandboxReceipt" { return "Sandbox" } return "Production" } // Legacy check using numeric comparison static func isLegacyPaidUser(version: String, threshold: String) -> Bool { guard !version.isEmpty else { return false } return version.compare(threshold, options: .numeric) == .orderedAscending } // In checkLegacyPurchase(): let version = appTransaction.originalAppVersion let isLegacy = isLegacyPaidUser(version: version, threshold: legacyBuildNumberThreshold) let env = detectStoreEnvironment() let shouldAutoUnlock = isLegacy && env != "Sandbox" The problem I know that in the Sandbox environment, originalAppVersion always returns "1.0" — this is mentioned in the AppTransaction documentation. My code already suppresses the auto-unlock for Sandbox (env != "Sandbox"). However, it appears that the App Review environment also returns "1.0" for originalAppVersion. Because the receipt URL path component is "receipt" (not "sandboxReceipt"), my environment detection classifies it as "Production" — so the Sandbox suppression doesn't apply. The reviewer is incorrectly identified as a legacy paid user and the app is unlocked without a purchase. This caused our v2.0 submission to be rejected under Guideline 2.1a. Questions Is it documented that the App Review environment returns "1.0" for AppTransaction.originalAppVersion, similar to Sandbox? Is there a reliable way to detect the App Review environment specifically — separate from both Sandbox and Production? For example, does the receipt URL differ, or is there another API? Is using originalAppVersion for legacy paid-user detection a supported pattern? If so, what is the recommended approach to handle the App Review case? Any guidance would be greatly appreciated. Thank you.
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0
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0
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115
Activity
Apr ’26
App Store Review
I have a new app which has been submitted for review, and has been rejected.. The tester unable to see subscription settings.. He/she has not looked very far, they are in the app settings tab, and that was noted in the app submission. The likely issue is that this is an iPhone app, and specifically not for iPad.. Yet the reviewer used an iPad to test! This is the third consecutive rejection for administrative issues which have nothing to do with the app itself, and which, if the reviewers were to look properly, are not actually issues at all. This feels as though the reviewers are trying to get through as many reviews as possible in the shortest time possible, and not taking the time to examine an app submission properly. They are undermining months of hard work with a 30 second scan.
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1
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0
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83
Activity
Apr ’26
Click "Update Review", or wait for Resolution Center reply?
My app (Markets: Global Trading 24/7, version 1.0.6, App ID 6756673679) was rejected on April 20 for Guideline 1.2. Apple's rejection message offered the option to demonstrate compliance via a screen recording, which we provided in Resolution Center the same day. The submission has remained in Rejected status while we await a response. Do we need to click "Update Review" to surface this to App Review, or are we supposed to wait in "Rejected" status until we get a Resolution Center reply? Thank you.
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1
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0
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114
Activity
Apr ’26
Mac App Store review policy for Apple Event temporary exception entitlements
I’m looking for some advice regarding the usage of temporary exception entitlements in Mac App Store apps. Specifically the Apple Event Temporary Exception to communicate with other third party applications (not first-party macOS system apps): The Best Practices for Submitting Scriptable and AppleScript Apps to the Mac App Store section is a bit vague (how to 'request' a temporary entitlement?) and I couldn't find it mentioned in the Review Guidelines. Before designing, implementing and testing functionality based on the Apple Event Temporary Exception I’d like to know if these entitlements would: A. Always be rejected on the Mac App Store B. Only accepted in highly specific use cases C. Accepted if there is a clear use case and sufficient argumentation For this particular use case I’d like to send Apple Events to Adobe Illustrator and QuarkXPress. The application helps the user with some design tasks in their documents. The app requests the currently open documents and accesses document content to process used design elements. This is optional functionality that the user must explicitly enable in the app. I’m aware that the com.apple.security.scripting-targets entitlement is preferred. (Side question: are these always allowed or can they also be rejected for third party app scripting?) However, many third party applications don’t offer any scripting access groups in their definition, including Adobe Illustrator and QuarkXPress in this case. So before spending a lot of time implementing this feature I’d like to have some indication whether it is unlikely that sending Apple Events to third party apps will be allowed on the Mac App Store. Thanks for any insights!
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5
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439
Activity
Apr ’26
My App stuck in "Waiting for Review" two week
Hello everyone, My app (ID: 6756186616) was submitted on Mar 15, 2026, and has been stuck in "Waiting for Review" status for over 17 days. I contacted Developer Support (case #20000111565861) and received confirmation that it's proceeding normally, but no update since. On average, Apple reviews 90 percent of apps within 24 hours. However, there might be cases that need more review time, but mine exceeds two week. Any recent experiences with long queues? Thanks!
Replies
7
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1
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315
Activity
Apr ’26