Hello, I’m seeking clarification on In-App Purchase requirements for a marketplace vendor app offering real-world, offline services. We plan to offer paid vendor listing plans (Free, Silver, Gold, etc.) that provide business benefits such as increased visibility, analytics, and also include feature limits like the number of images a vendor can upload to their business profile and enhanced dashboard views. These plans are intended to support vendors’ real-world businesses and do not provide digital content to consumers. Does gating vendor features such as image upload limits or dashboard capabilities require Apple In-App Purchase under App Store Review Guideline 3.1, or can such vendor plans be processed using a third-party payment gateway as account-based service tiers?

This api is experiencing 503 errors again. Please fix it as soon as possible.

Hello everyone Hoping for some insights with an issue we're having with our app store review process. Note that this is not a new app, and we've had many successful reviews in the past. We submitted the app for review just over a week ago. We received a timely review about 24 hours later, citing an issue with Apple Pay. We make use of PassKit, but the reviewer could not find where we use Apple Pay in our app. I replied within a few hours with screenshots and videos, as it is quite easy to find where we use Apple Pay. Since then, we haven't received any feedback at all. I tried resubmitting a new build after 4 day,s and that is also sitting unreviewed for a while now. We've got features and bug fixes that were supposed to go out in this release, but we are now blocked on them. Is there anything we can do?

Hello everyone, I’m currently enrolling as an Organization from Albania and I’ve been stuck on the "Enrolling" status for 8 business days now. I have my D-U-N-S number sorted and everything was submitted. I sent an email last week to the support but I haven't heard back yet. I’ve already sent another support message 2 days ago but no reply so far. I’m curious to hear from others who have enrolled recently (especially in 2026): How long did your organization verification take? Did you receive a verification phone call, or was it just approved via email? For those in the Balkans/Europe, did you have to provide extra local business registry documents (like the QKB extract) manually? I’m trying to time my launch with my Google Play release, so I’m a bit anxious about the "black hole" of waiting. Any experiences or "nudge" tips would be greatly appreciated! Thanks!

Environment OS: iOS 26.2 (Beta/Release) Framework: StoreKit 1 (or StoreKit 2) Environment: TestFlight / Sandbox Device: [Insert your device model, e.g., iPhone 15 Pro] Description I am encountering a persistent issue where SKPaymentQueue.default().finishTransaction(transaction) does not successfully remove the transaction from the queue. Every time a new purchase is initiated, the observer triggers an immediate update with the previous transaction's ID (Transaction ID). The system then displays a system alert stating: "You've already purchased this In-App Purchase. It will be restored for free." Even after explicitly calling finishTransaction, the same transaction reappears in the updatedTransactions array upon the next app launch or purchase attempt. Steps to Reproduce Add a transaction observer in didFinishLaunchingWithOptions. Initiate an In-App Purchase in TestFlight. Upon success (.purchased), call SKPaymentQueue.default().finishTransaction(transaction). Attempt to buy the same non-consumable item (or any item) again. Result: The previous transaction is pushed again, and the queue never clears. What I’ve Tried Ensured finishTransaction is called on the main thread. Verified that the observer is added at app launch. Manually iterating through SKPaymentQueue.default().transactions and finishing all entries. Signed out of the Sandbox account and used a completely new test account. Deleted and reinstalled the App via TestFlight.

Hello, I've just been unfortunate enough to discover a critical issue. I have two apps using Asset Packs, and I believe both apps had an Asset Pack with the same identifier. In App Store Connect for App B, I archived this Asset Pack. However, the Asset Pack has been archived for both Apps. This shouldn't happen.

When I update my app name, the App Store URL also changes, and since the app URL contributes to ASO performance, this is a concern for me. I would like to know whether it is possible to change the app name without affecting the URL, or if the previous URL automatically redirects to the new one.

Hi everyone, I subscribed to the Apple Developer Program on Tuesday evening, Jan 30th, 2025. The payment has already been successfully charged to my bank account, but my account is still showing “Pending” with the message “Subscribe your membership.” It has been several days now, and I haven’t received any confirmation email or any request for additional verification. I’ve already contacted Apple Developer Support via email, but I wanted to check here as well. Has anyone else faced this issue recently? How long did it take for your membership to become active? Any insights or experiences would be greatly appreciated. Thanks in advance!

I received this message "Your app provides a limited user experience as it is not sufficiently different from a web browsing experience." It needs to be more robust and native. When submitting this the app had: Push Notifications Core Location Phone Contact access So now I am adding: Haptic feedback Quick touch actions A more robust add to calendar function. (the app does scheduling) But is this enough for resubmission? I am not really sure what is considered "robust" and "more native".... that is vague.

Hi there, I’m writing this because I’m feeling incredibly frustrated and downbeat. I launched my app about two and a half weeks ago, and while it’s been a success in terms of users—with over 2k downloads and 35 five-star reviews via Reddit—it is currently invisible when searched for on the App Store (it can be found by direct link or Google search). Even when searching for the exact app name or my developer name (Robert Lothian), nothing comes up. It’s as if the app doesn't exist in your search database. To make matters worse, the app was featured in several articles, podcasts, and live streams last week. Because of this search issue, potential users who heard about the app couldn't find it. This has not only stunted my growth during a critical launch window but I fear it is causing genuine damage to my reputation as a developer. I raised a ticket last Saturday (102811242184) but haven't heard anything back, I just did a follow-up ticket just now, as it has been a week. I truly believe this is a backend synchronisation issue that just needs a quick look from the engineering team to reset the index for my App ID. Please, can someone look into this or escalate it? I’ve worked so hard on this launch, and it’s heart-wrenching to see it blocked by a technical glitch. App Name: Archivist Browser App ID: 6756570654 Best regards, Robert Lothian

In App Store Connect metadata I added keywords expecting App Store and Apple Watch searches to surface my app using those terms. However searching those keywords does not show my app and it only appears when I search by the app name so I am unsure what is incorrect.

Hello everyone, I'm currently waiting for my Apple Developer Program enrollment to be approved and wondering if my timeline is normal. My situation: Payment of $99 USD: ✅ Completed (have invoice and order number) Government-issued photo ID: ✅ Submitted Confirmation email received: ✅ Yes - "Thank you for providing the documents we requested. We will review them and follow up with you within two business days" Days since confirmation email: 3+ business days The email stated they would follow up within two business days, but it's now been more than three business days with no update. My questions: Is it normal for the review to take longer than the stated "two business days"? For those who were approved, did you receive multiple emails throughout the process, or just a final approval email? Has anyone experienced similar delays? What was the outcome? Just want to make sure nothing is stuck or requires additional action from my side. Thanks for any insights!

Hello everyone, I’m currently stuck in App Review and would appreciate input from anyone who has dealt with a similar situation. App setup iOS app, SwiftUI, StoreKit 2 No user accounts (no login, no username/password, no backend) No subscriptions Monetization model: App was paid before version 1.0.5 Since 1.0.5 the app is free Unlocking full functionality is done via a non-consumable, one-time IAP (“Pro Unlock”) Existing users who bought the app when it was paid are automatically granted Pro access New users get a 24-hour local trial, then must purchase the non-consumable IAP All state is local / device-based, no server There is no concept of an account, subscription renewal, or expired subscription in the app. Rejection from App Review Apple rejected the app with the following message: Guideline 2.1 – Information Needed We are not able to continue our review because we need access to a demo account with an expired subscription to review the entire purchase flow. Please provide a user name and password for a demo account with expired subscriptions in the App Review Information section of App Store Connect. This is where I’m confused. Why this doesn’t seem applicable The app does not use subscriptions The app does not have user accounts The IAP is non-consumable, one-time purchase Trials are not subscription-based and expire automatically on-device There is no “expired subscription account” that could exist technically StoreKit testing is done via sandbox Apple IDs, but those are: not app-level accounts not usernames/passwords inside the app only used in the Apple purchase sheet Additional complication Because old paid users are automatically recognized as “Pro” via AppTransaction.originalAppVersion, the Unlock Pro button is hidden once Pro is active. This means that on some devices (including mine), the purchase sheet never appears anymore because the app already considers the user entitled. This might be confusing App Review and causing them to assume the app uses subscriptions and gated accounts. Questions Has anyone seen App Review request a demo account with expired subscription for an app that uses only non-consumable IAPs? Is there a correct way to respond other than explicitly explaining that: there are no accounts there are no subscriptions StoreKit sandbox Apple IDs are sufficient? Would providing a sandbox Apple ID (clearly labeled as such) help, or is that inappropriate since Apple reviewers already have sandbox accounts? Is this likely just a misclassification by App Review, or is there something in Apple’s guidelines that I’m missing? What I’ve already tried Explained the purchase flow step-by-step in App Review notes Clarified that the Paid Apps Agreement is already accepted Clarified that Pro access is automatically granted to previous paid users Verified that the IAP is correctly configured and available in App Store Connect At this point I’m unsure whether I should: escalate / push back on the incorrect assumption, or modify the UI to make the purchase path permanently visible even for entitled users Any insight from people who have gone through similar review issues would be greatly appreciated. Thanks in advance.

I am getting this issue, whenever I am trying to reconnect XcodeCloud in App Store as the XcodeCloud builds are blocked. Steps we followed Go to App Store Connect -> select app -> select Xcode Cloud -> select build 2 we are able to see error message with connect button Xcode Cloud is unable to connect to the repository “**********”. Reconnect the repository to resume builds. 3. Tapping on connect -> shows a popup with option to authorize in bitbucket -> taping on it, takes us to another window which redirects continuously and nothing happens Can anyone help me with this

I am using Product Page Optimization for the first time and after updating a new app version the test stopped automatically. The status shows developer has stopped with no option to restart the test even though I did not stop it.

Hello, I’m posting here in hopes of getting some help or advice regarding our app submission, which has now been stuck in “Waiting for Review” status for 45 days. We submitted our iOS app on Dec 12, 2025, and since then there has been no movement in the review process. This app is important for our business. The delay is now starting to affect our plans significantly. We called Developer Support, hoping to get some clarity or assistance. Unfortunately, the responses we received were generic and didn’t provide any concrete solutions or timelines. We understand the review process can take time, but 45 days with no progress or transparency feels excessive—especially considering the app was submitted under a developer account that has had previous successful submissions without issue. Here’s a quick summary: • Initial submission: Dec 12, 2025 • Current status: “Waiting for Review” If anyone from the App Review team happens to see this, or if any fellow developers have deal with a similar issue recently and have advice, we would greatly appreciate your insights. This delay is putting real pressure on our timeline, and we’re doing everything we can to resolve it. Thank you for your time and support.

Hi everyone, Just wanted to ask if anyone else has noticed longer-than-normal review times recently. Our latest app has been sitting in “In Review” for more than a week now. Normally our apps get reviewed much faster, so we’re unsure if this is just a backlog or something else. Currently: No communication from Apple No visible issues in metadata Review status hasn’t changed Curious to know: • Are others seeing similar delays? • Does this usually mean a deeper/manual review? • When should we reach out to Apple? • How do you usually contact App Review for status checks? Would love to hear your experiences. Thanks!

Hello everyone, I wanted to check if anyone else has experienced longer App Review delays recently. Our recent app submission has been in the “In Review” status for more than 7 days (since Jan 15, 10:44 PM). In our previous submissions, reviews usually started or completed within a few days, so this delay feels unusual. Current situation: No messages or rejection notes from Apple No metadata or compliance issues flagged Status remains “In Review” without updates I’d appreciate guidance from the community: • Is this type of delay normal these days? • Could this indicate a manual or extended review? • At what point should we contact App Review directly? • What is the best way to contact App Store / App Review support regarding a stuck review? If anyone has faced a similar delay and can share their experience or advice, it would be very helpful. Thank you in advance for your help.

I want a programmatic way to monitor my app search ranking on the Apple App Store. Is there any API or external website available besides checking directly in the App Store app on iPhone?

I updated the price of subscriptions within an app in App Store Connect, however the new price does not show within the test app. I would just like to make sure that if the app is released that the subscription price is set to the most recent price. Is there any way to confirm that and is there a way to see the new price in the test app?