Need Clarification on Pending Termination Notice for “Ethereum Cloud Miner Sim” App Hello Apple Developer Community, My developer account recently received a Pending Termination Notice, stating that my account may have been used for dishonest or fraudulent activity. I am very concerned and would like clear guidance on how to properly resolve this situation. My app is “Ethereum Cloud Miner Sim”, which is a simulation-only app, not real mining. To avoid misunderstanding, I clearly included: “Sim” in the app name A full disclaimer in the description No external payments, no misleading claims, no incentives, and no financial functionality Despite this, the app was removed and my account received the termination warning. I want to understand: What specific part of my app or metadata was interpreted as dishonest or fraudulent? How can I correct the issue so my account is not terminated? Is there any additional clarification or documentation I should provide? Does Apple consider simulation apps (non-functional mining simulations) as violating Guideline 5.6? My intention has always been to follow Apple's guidelines carefully, and I am ready to make any changes required. I kindly request direction from Apple or anyone in the community who has experienced a similar issue. Thank you for your time and guidance.

Hello everyone, I hope you are all doing well. I’m opening this discussion because we’ve encountered a repeated Guideline 4.3 rejection for an update, despite having previously addressed the same concern with the App Review team and reaching a resolution. Several weeks ago, we went through a detailed review process regarding Guideline 4.3. We provided full technical explanations, clarified our development structure, redesigned parts of the UI, and made all adjustments requested by the App Review team. That update was ultimately approved, and the app has been live on the App Store since then without any issues. However, our new submission—which includes only a critical bug fix—is now being rejected again for the same 4.3 reason. No changes have been made to the concept, design, or core functionality since the previously approved version. The update is not introducing new features or new UI; it simply resolves a performance bug affecting downloads and uploads, which users are already experiencing in the live version. We operate a single developer account, and our apps are entirely built in-house. Although we use open-source VPN cores (such as Xray-core and Clash), these frameworks are publicly available on GitHub and are commonly used by many developers. Our implementations, configurations, and UI are fully custom and not shared with any other apps. This was already reviewed and confirmed in our previous submission. We have already sent clear and detailed technical explanations through the Resolution Center—similar to what was accepted in our earlier approval—but unfortunately, it hasn’t resolved the issue this time. This situation is becoming difficult for us because: The current live version has a performance bug that users are already affected by. We are in the middle of ongoing campaigns, meaning delays can lead to financial impact. Negative user feedback due to this unresolved bug could permanently damage the app’s reputation. Since this exact concern was previously reviewed, discussed, and resolved with App Review, we are unsure why the same guideline is suddenly being applied to a simple bug-fix update. So I wanted to ask the community: Has anyone faced a similar situation where a previously resolved 4.3 issue resurfaced on later updates? Are there any specific details or approaches that helped clarify the situation for the review team? Is there anything additional we should highlight to prevent misunderstanding on automated or manual review? Any insights or shared experiences from other developers would be extremely valuable. Thank you in advance for your time and support.

Consistent user signals are more important than metadata; they promote favourable reviews, strong retention, and frequent updates to improve ranking. To determine what actually converts on your App Store product page, combine these with A/B testing.

Hi Everybody! I would like to develop an iOS app with MDM features and distribute it on App Store. The problem I got stuck with is how to QA-test the MDM features of such an app. The app is not yet on App Store, it's under development. I can upload builds to App Store Connect, invite testers, they can test the app using TestFlight, all fine. But features that require an MDM configuration don't work since the app is not deployed via an MDM solution. It cannot be deployed via MDM since it's not an enterprise app and it's not on App Store yet. There are ways to work around this only for dev-testing (like a hardcoded configuration) but I need to give this to QA engineers. AI answers suggest that Custom Apps in ASM/ABM might be the way out of this. Apple docs say I need to have the app reviewed by Apple first, only then can I assign it to organizations. But again, I need this for internal testing the app before releasing it. And before having to submit the build to Apple for approval. I am quite sure it's possible to do this, there are apps on App Store with such features (Jamf Self Service), and other platforms provide a way (private store on Android) for internal testing, but I haven't been able to find the Apple solution yet. Any help would be appreciated. Best regards, Balazs

Recently Apple gave us the possibility to upload asset resources in the background. We implemented our background upload extension but when our CI tried to upload the app on TestFlight we got an error that the extension point identifier - in our case com.apple.photos.backgound-upload - is not an official one. Any idea when it will become official and we will be able to release a working background uploading?

I'm running in a very very very weird error. I have a large asset catalog, consisting of about 2700 assets for 1.19GB of size. I can successfully build and run my project with both release and debug scheme, when a real device or simulator is selected. However, whenever I select Any iOS device (arm64), about 80ish seconds in the build process, the building fails with the following output: CoreUI: Error: unable to add asset to store *** Terminating app due to uncaught exception 'IBPlatformToolFailureException', reason: 'The tool closed the connection (AssetCatalogSimulatorAgent) What I tried and failed: Cleaning DerivedData and restarting PC Building the same project on three different devices, each with a different version of XCode. All failed. running sudo killall -9 com.apple.CoreSimulator.CoreSimulatorService Scanning for duplicate image files, found none. Scanning for duplicate .imageset folders in different folders, found none. Scanning for images that declared a different format than theirs, eg .webp renamed as .png, and found none. Creating an empty Hello World project, and just adding my asset catalog. Build fails for Any iOS device, succeeds for simulator or physical device. Uninstalling and reinstalling XCode command line tools. Manually compiling via actools. Changed "Embed Assets Pack in Product Bundle" from No to Yes. I don't have any .svg file in my assets. What I tried and failed but gives more insight: Now the only thing that I was able to come up with was deleting folders to narrow down where the problem was. So I found that there is a 700MB folder called T, containing T1, T2, ..., T6. Eventually managed to narrow down even more to T3, T4, T6. I created a distinct .xcassets catalog for each subfolder and tried to compile individually with actools, along with assets.xcassets (the main one). Here's the thing: T3.xcassets + assets.xcassets compiles T4.xcassets + assets.xcassets compiles T6.xcassets + assets.xcassets compiles T3.xcassets + T4.xcassets + assets.xcassets compiles. T3.xcassets + T6.xcassets + assets.xcassets compiles. T4.xcassets + T6.xcassets + assets.xcassets compiles. T3.xcassets + T4.xcassets + T6.xcassets + assets.xcassets crashes with CoreUI: Error: unable to add asset to store. I've been stuck for days now and can't deploy my finished app I worked on for the last three years because of this.

In this post, we'll share tips to help you submit apps that deliver original ideas to your users. When working on your app, focus on creating interesting, unique experiences that aren't already available. Apps that actively try to copy other apps won't pass review, and accounts that repeatedly submit copycat apps or attempt to impersonate a service will be closed. The rules that prevent copycat and impersonator apps from being distributed on the App Store are described in App Review Guideline 4.1: 4.1 Copycats (a) Come up with your own ideas. We know you have them, so make yours come to life. Don’t simply copy the latest popular app on the App Store, or make some minor changes to another app’s name or UI and pass it off as your own. In addition to risking an intellectual property infringement claim, it makes the App Store harder to navigate and just isn’t fair to your fellow developers. (b) Submitting apps which impersonate other apps or services is considered a violation of the Developer Code of Conduct and may result in removal from the Apple Developer Program.(c) You cannot use another developer’s icon, brand, or product name in your app’s icon or name, without approval from the developer. These requirements help make the App Store both a safe place for people to discover apps and a platform for all developers to be successful. Best Practices Here are three best practices that will help you submit apps that follow App Review Guideline 4.1: 1. Submit apps with unique content and features. People want apps that provide unique experiences. Find areas that aren't currently being served and build compelling apps for those audiences. Do: Create apps that provide a new experience or a unique spin on an existing concept. Design original, delightful interfaces that elegantly meet your user's needs. Don't: Don’t imitate the features and functionality of other apps. Don’t copy the look and feel of other apps, such as using an identical user interface design. 2. Make sure App Store metadata only contains relevant information and content you either own or have permission to use. The metadata provided in App Store Connect is used to populate your app's product page on the App Store. People rely on this metadata to learn about your app and what it has to offer. Leveraging the popularity of another brand or app, either by including irrelevant references or protected content, is misleading and won't help your app succeed. Do: Use engaging, descriptive language to describe your unique app. Create original content that best represents your app, such as screenshots showing the actual app in use. Don't: Don't use protected material you do not have the necessary permission to use, such as app icons that are similar to icons of a popular app. Don’t include irrelevant references, such as popular app names or trademarked terms, in any metadata fields. 3. Provide information that is authentic and verifiable. People want to know the developers behind their favorite apps are who they say they are. It's important to continually review and provide up-to-date information, including the developer or company name listed on your Apple Developer Program account, the Support URL listed on your app's product page, and other helpful information. This will enable your users to contact you when they need help and it will also hinder people who may try to impersonate you, your app, or your service. Do: Make sure all information, resources, and documentation related to your account and apps are current and accurate. Don't: Don’t provide inaccurate information or resources, such as directing people to outdated support pages. Don’t provide fraudulent documentation. Accounts that submit fraudulent documentation will be removed from the Apple Developer Program. Support Incorporating these best practices into your app's development will help you submit apps that follow App Review Guideline 4.1. If you need additional assistance, consider taking advantage of one of the following support options available from App Review: If your submission has been rejected, reply to the message from App Review in App Store Connect and request clarification. Request an App Review Appointment to discuss the results of our review. Appointments are subject to availability, and take place during local business hours in your region on Tuesdays and Thursdays. If you believe your app follows the App Review Guidelines, consider submitting an appeal to the App Review Board. Resources Learn about foundational design principles from Apple designers and the developer community. Learn how to create engaging App Store product pages. Note that apps that violate intellectual property rights are subject to removal through the App Store Content Dispute process. If you believe an app on the App Store violates your intellectual property rights, you can submit a claim.

Hi everyone, I’m currently unable to view crash logs in Xcode Organizer for any of the apps in my account. When I try to access crash reports, I receive the following error: "An error occurred preventing Xcode from downloading version information from App Store Connect. An unexpected error occurred: [<__NSDictionaryM> valueForUndefinedKey:]: this class is not key value coding-compliant for the key [App Name] [Version] (iOS App)." The error message references an app name and version that were previously used. Notably, the original app name included an @ symbol (e.g., @ExampleApp). We suspected this might be contributing to the issue, so we updated the app name to remove the symbol. However, the error persists and still references the old name. Has anyone experienced something similar or found a workaround? Any guidance would be greatly appreciated! Thanks in advance.

Hello, I am really struggling to test my first In-App Purchase for a non-consumable product. I have setup the following: App Store Connect: Paid agreement, Bank account, tax forms and compliance all submitted and active Privacy policy added Pricing and availability - all setup In-App Purchases screen - status is "Ready to Submit" Code refers to the correct BundleID: com.mycompany.product - it is exactly the same in App Store Connect and within my code. XCode: I have setup a StoreKit configuration file and it has correctly sync'd with App Store Connect and pulls through the correct data. The code compiles with no errors or warnings. I trying to initially test in the simulator before I - use a Sandbox account in a spare device. Outcome from all of the above, when I run the app, all I receive is an empty array!! What could I be missing or overlooking? Any help you could offer would be gratefully received. Thanks.

A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.

Hi! We're trying to figure out how to specify a thumbnail image that appears in search results in the new Games app. Currently the thumbnail space just shows the first three preview images from the store page (see the attached file for reference -- our game is Primrows+, at the very top of the screenshot), but other games have a custom-designed image that fills the space and looks nicer, like Welcome to Primrose Lake which you can see at the bottom of the screenshot. I've been searching both the App Store Connect interface and the developer documentation, and I can't find where to set this image or even what this image is called. Here is another screenshot showing the kind of artwork I am trying to create and set in app store connect for our search results: Any help would be appreciated!

Hi all My radio streaming app (using Radio Browser API - open source, ODbL licensed) was approved for iOS but is being repeatedly rejected for macOS under Guideline 5.2.3 despite identical functionality. iOS version (approved): https://apps.apple.com/ch/app/pladio/id6747711658?l=en-GB Pladio Uses: radio-browser.info (community-maintained, ODbL license) Apple requests "documentary evidence" but hasn't clarified what form this should take for publicly broadcast radio streams. Other similar apps (TuneIn, Triode) are approved on both platforms. Has anyone successfully navigated a similar situation? What documentary evidence did you provide for publicly accessible content? Best regards, Patrick.

I already created subscription in appstore connect with proper metadata still when I am using product id to purchase the subscription using flutter package in_app_purchase: ^3.2.3 it say's no subscription found with product id x. I observed everything minutely all seems fine than why ?? I try to test with storekit that works btw. I also have sandbox account and same signed in my iPhone 12 mini but much please look into this.. Flutter code : Future<void> _loadSubscriptions() async { Set<String> kSubscriptionIds = {'monthly_plan_test_iop_81'}; ProductDetailsResponse response = await _inAppPurchase.queryProductDetails(kSubscriptionIds); if (response.notFoundIDs.isNotEmpty) { kLog("Subscription IDs not found: ${response.notFoundIDs}"); } kLog("God it works seriously"); kLog(response.notFoundIDs); kLog(response.productDetails); kLog(response.error); subscriptions.value = response.productDetails; }

I hope you are doing well. I am reaching out to follow up regarding my app, which has been under App Review for an unusually long period of time. I have contacted Apple Developer Support several times through both phone calls and emails, but so far, there has been no effective resolution or progress. Below are the case references from the last few weeks: • Case ID: 102741157121 — App Store Connect Users and Roles • Case ID: 102745063464 — Program Enrolment • Case ID: 102744897406 — Other Membership or Account Questions • Case ID: 102742872512 — App Review Status • Case ID: 102742874797 — App Review Status • Case ID: 102743079324 — Developer Team Management • Case ID: 102738804525 — Feedback and Other Topics • Case ID: 102735998715 — Agreements and Contracts • Case ID: 102735996938 — App Review Status • Case ID: 102725767721 — Other App Review Questions • Case ID: 102725766192 — App Review Status • Case ID: 102729318336 — My Issue Is Not Listed • Case ID: 102723997813 — Program Enrolment As you can see, I have made numerous attempts to resolve this matter, yet I have not received any concrete response or outcome. My app continues to remain in the “In Review” state without any progress or communication from your team. This repeated delay is affecting my project timeline and business operations. I respectfully request that this issue be escalated to a senior App Review specialist or higher-level reviewer who can take direct action. Please review the above case history and provide a clear resolution or update at the earliest possible. Thank you for your attention and understanding.

Hi everyone, I’m facing an issue where StoreKit is returning 0 products from the App Store, even though my auto-renewable subscriptions are approved in App Store Connect. When calling queryProductDetails using Flutter’s in_app_purchase package (which uses StoreKit under the hood), StoreKit reports success but returns an empty list. The logs show the following error: IAPError(code: storekit_no_response, source: app_store, message: "StoreKit: Failed to get response from platform.") InAppPurchase.isAvailable() returns true, but no product details are received. Already verified: • Subscriptions are approved in App Store Connect • Product identifiers in the app match those in App Store Connect exactly • In-App Purchase capability is enabled in Xcode • Paid Applications Agreement, banking, and tax details are active and complete • Using the latest version of the Flutter in_app_purchase package StoreKit should normally return the list of available products in the production environment, but it consistently returns an empty array along with the “storekit_no_response” error. Has anyone else encountered this issue or found any potential causes for StoreKit failing to return products in the production environment? Any insights would be greatly appreciated. Thank you.

I’m testing auto-renewable subscription purchases in the sandbox environment. When I buy a subscription package using a sandbox test user, I don’t receive any Apple Server Notifications from the sandbox. However, when I use the Request Test Notification option in App Store Connect, the notification is received successfully. My sandbox server notification URL is configured correctly and publicly accessible. I also call finishTransaction() after purchase. It looks like sandbox purchase notifications are not being sent, even though the test notification works fine.

Hello App Review Team, The last the three review submissions including the current one have been stuck on "Waiting in Review" for more than 7 days for the first two times and currently 4 days now for the current submission. I was wondering if something happened that is causing this issue. Thanks and Regards

Hey guys 👋🏼 I'm trying to publish my first App, but it's not working and sadly the Support didn't have an answer too. Maybe someone experienced the same thing. Yesterday I enrolled in the Developer Program and today my account was switched from an individual to a corporation account (to display my business name instead of my private name). I got an email that the switch was successful. When Archiving the app in Xcode and trying to distribute I get this error message: "App Record Creation failed due to an invalid attribute. Request failed with error code "ENTITY_ERROR.ATTRIBUTE.REQUIRED", and reason "The provided entity is missing a required attribute You must provide a value for the attribute 'companyName' with this request"" Fits to the thing the support said to me, I should go to appstoreconnect to add my first app there and then I should ask me to create my company name. But it doens't. I just get an error with no information what to do. All Agreements are signed, banking information is filled out … Maybe someone can read something out of the xcode log? IDEDistributionAppStoreConnect.log Theres no way for me to set the Company name and resolve this issue. Any ideas? 🙏🏼 Thanks in advance 🙌🏻

I got a mail telling me developers need to update the age rating for all of their apps. I checked the documentation in the help section, but it seems there is no edit button at the top of the App Information section, nor a way to edit the age questionnaire. Do developers really need to create a new version of all of their apps just to answer 3 new questions on that form? *I'm not sure if I can even edit after uploading a new version as I haven't tried. Please fix it to be editable or update the information in the help section. It is also confusing. It says "Action required" in the mail, but App Store Connect notifications seem to suggest Apple will automatically adjust the rating themselves if I do nothing, and doing nothing is fine.

I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..