My app (Markets: Global Trading 24/7, version 1.0.6, App ID 6756673679) was rejected on April 20 for Guideline 1.2. Apple's rejection message offered the option to demonstrate compliance via a screen recording, which we provided in Resolution Center the same day. The submission has remained in Rejected status while we await a response. Do we need to click "Update Review" to surface this to App Review, or are we supposed to wait in "Rejected" status until we get a Resolution Center reply? Thank you.

Hi all — this is genuinely urgent for us and I'd really appreciate any help. We've been fully blocked from shipping updates for almost two weeks, and Feedback Assistant has been completely silent. Posting here as a last resort to get the issue in front of someone who can route it. Our app (1.0.0 live on App Store, CN region) has a version record stuck in a broken backend state since April 9. Every recovery path fails at the Apple backend layer. Version record ID: 00ae0692-f94d-4632-a369-a9b230788330 Case: #102865399563 Symptoms via ASC web UI: Version shows "Prepare for Submission" Save fails with red error icon, no message shown DevTools Network shows: 409 ENTITY_ERROR.RELATIONSHIP.INVALID on /data/relationships/build "+" button to create next version is hidden while this record is in "Prepare for Submission" state Symptoms via ASC API (all paths tried, all 409): DELETE /v1/appStoreVersions/{id} → 409 STATE_ERROR "Only the first version of any platform can be deleted" PATCH /v1/appStoreVersions/{id}/relationships/build with 4 different valid builds (71 / 73 / 74 / 78) → 409 ENTITY_ERROR.RELATIONSHIP.INVALID on each PATCH with null (clear relationship) → 204 success PATCH to re-set relationship after clear → 409 again GET confirms versionString is still "1.0.3" in backend even though UI shows "1.0.4" after a rename attempt What we need: Either (a) Apple engineering resets this version record, or (b) official guidance that we can abandon it and create 1.0.5 (the "+" button is currently hidden, so this path is blocked from our side too). All builds (71, 73, 74, 78) are VALID in TestFlight. The blocker is purely the broken backend state on this version record — not our builds, not our code. Thank you so much to anyone who takes the time to read this or help route it. If any Apple engineer here can escalate Case #102865399563 to the right team, it would mean a lot — we've done everything we can from our side and are just stuck waiting. Any advice from fellow developers who've seen similar 409 issues would also be hugely appreciated. Thanks again 🙏

Hi everyone, I’m facing a persistent issue where App Store Connect invitations are marked as "Invalid" or "Expired" the moment the recipient clicks the link, even if it was sent just minutes prior. I have already tried the following troubleshooting steps without success: Removed and re-added the user multiple times. Sent invitations to different email addresses (different domains). Changed the assigned Roles (tried Developer and Support). Tried opening the invitation link in Incognito/Private mode and different browsers. Despite these attempts, the link remains invalid. Is there an ongoing server issue or a specific workaround for this? Thanks in advance for any help!

Hello Community I have a current app that is live in production that was last deployed under Account X. I had to change my account name to Account Y so I created a new Account and asked Apple to transfer my app. They have done and I can see my App on the new Account as well as transferring my app id (bundleID) and provisioning profiles. I am trying to push a new version of the app that was transffered but I keep on Running into this error. My Account X has expired but the new Account (Account Y) is valid and has no agreement exceptions on it. Couple of questions The Transfer Status is Active (not complete) is this correct? Is it possible there is still ties to the bundle id to the old Account X that I can no longer see I have a paid agreement present and sitting in New Status under the business page. I do not have any paid app functions on my app.

This issue has persisted for a week. Whenever I tap on "View Analytics" in Product Page Optimization, I always get the error: "The page you're looking for can't be found." Is anyone else encountering this issue? Thanks.

Hi everyone, I'm currently experiencing an issue when trying to submit my app/build via App Store Connect. Details: App name: Daily Habit Tracker 2026 Bundle ID: com.DailyHabitTrackerPro.2026 Case ID: 102871415765 Issue: Whenever I try to submit the build (TestFlight / App Review), I get the following error: "There was an error processing your request. Please try again later." This issue has persisted for several days. What I've tried: Retried submission multiple times Waited and tried again later Checked app metadata and settings Contacted Apple Developer Support on April 17, 2026 (no response yet) Question: Has anyone encountered this issue recently? Is this a known backend issue on Apple’s side, or is there anything else I should check? Thanks in advance.

I was invited to join development team. so after receiving mail to my account I clicked accept invitation button in email. but the page of appstoreconnect shows that link is expired or invalid. however admin Is inviting me 2 min ago. how can I solve this problem? what should I do?

Hello, I'm looking for guidance on a submission that appears to be awaiting re-review following my response to a "2.1 Information Needed" message. App: Markets: Global Trading 24/7 App ID: 6756673679 Version: 1.0.6 Timeline (all times ET): Apr 17, 10:45 AM: Submission entered "Waiting for Review" Apr 17, 9:25 PM: Moved to "In Review" Apr 17, 10:14 PM: Received "2.1 Information Needed" message regarding the OTP demo account flow Apr 17, 10:45 PM: Replied in Resolution Center clarifying the OTP behavior Apr 20, 9:10PM: Still awaiting response, and in "Waiting for Review" status The App Review FAQ notes that messages in Resolution Center are generally responded to within 24 hours. My reply has now been pending for approximately 3 full days, so I wanted to check in here in case it would be helpful to surface this. Our prior two updates to our published app were approved quickly, and the 2.1 message concerned the demo account OTP flow, which I responded to in detail in Resolution Center. If anyone from App Review is able to take a look, I would very much appreciate it. Happy to provide any additional information that would help. Thank you, Chuck Bradford Dexari Inc.

Hi everyone, I’m experiencing a delay with my app review process and wanted to check if this is normal or if anyone has faced something similar. App Name: Finna: Budget Tracker Here’s the timeline: Apr 13: Submitted → Waiting for Review → In Review → Rejected Apr 15: Fixed the issues and resubmitted → Waiting for Review (since then, ~48+ hours now) Current status is still “Waiting for Review”, and it hasn’t moved to “In Review” yet after resubmission. A few points: -> This is not a brand-new submission (it was previously reviewed and rejected once). -> I addressed all rejection points carefully before resubmitting. -> No major feature changes, just fixes based on Apple’s feedback. Questions: Is it normal for resubmitted apps to take longer than the first review? Does rejection history affect queue priority? Should I wait more or consider contacting Apple Developer Support? Would appreciate insights from anyone who has gone through similar delays recently. Thanks!

I added my first subscription to my app using StoreKit's SubscriptionStoreView. Everything worked as expected in the debug environment and also in TestFlight. So I submitted my app and subscriptions to App Store Connect, got everything Approved and released. After updating my app through App Store and checking the Subscription View, it just says "Subscription Unavailable. The subscription is unavailable in the current storefront." I waited around 3 days and still getting the same message. Now the very strange behavior starts. I went to App Store Connect, I made and edit to the subscription description, saved, removed the edit, saved, and submitted to review. 15 minutes later the subscriptions appear in my app and everything works as expected. After getting the edit approved, the Subscription View in my app again only showed the message "Subscription Unavailable. The subscription is unavailable in the current storefront." No user is able to see the subscriptions anymore, even though it worked as expected before the edit was approved. So I did the same as before. Again, make an edit to the subscription description, save, remove the edit, save, submit to review. 15 minutes later the subscriptions are again available in my app and it works as expected. This is definitely not the expected behavior and submitting the subscription edits every day is wasting the App Review Team's time as well as mine. I contacted Apple Developer Support but I didn't get any reply back (at least yet). I am not the only one experiencing this. I found a friend online who has the exact same issue, and is able to temporarily solve it by making an edit to the subscription description as well. So far it has been a huge headache, and we are losing customers this way. Please if anyone has experience with this problem, or has any suggestions, they will be greatly appreciated. Thank you so much, Tomas

Hello, I’m currently trying to transfer an app via App Store Connect, but I’m blocked by the following message: “App Transfers Disabled for This Account. Due to irregular activity associated with your account, you cannot transfer or receive apps at this time.” The app is fully eligible for transfer: Status: Ready for Distribution Already live on the App Store No pending reviews or configuration issues I have already contacted Apple Developer Support regarding this issue, but it has been over 5 days without any response. This transfer is part of an ongoing business transaction currently in escrow, so the delay is becoming critical. Has anyone experienced this issue before? If so: How long did it take to resolve? Is there any way to expedite the review? I would really appreciate any guidance or if an Apple staff member could help escalate this. Thank you.

Hey everyone 👋 I have 14 years of experience in iOS development, starting in my mid-teens and later working as a senior and lead developer with Fortune 50 companies. Around 1.5 years ago I began my indie journey as a side hustle, and for the past 3 months I have been building apps full time with a growing portfolio and increasing revenue 📈 I currently handle everything myself including development, ASO, and design, with marketing planned for later 🚀 I just shipped a major release last week and taking a relaxed week now, so feel free to ask anything about iOS development, indie life, ASO, monetization, or related topics 💬

Dear App Store Connect Team! Since Passkeys have been introduced as login option on https://appstoreconnect.apple.com, I am unable to to make use of this new sign in option. I have attached sysdiagnoses, screen recordings, and .har exports in my feedback requests: FB22167539 FB17622414 FB22403813 When I select "Sign in with Passkey", the spinner just keeps spinning. Signing in with password works without issues. I can sign into my Apple ID on other Apple websites using my passkey without problems. Hope that helps! – Frederik

Hi everyone, I’m currently facing an issue in App Store Connect when submitting a build to TestFlight. When I try to complete the “What to Test” section and submit, I get the following error: “There was an error processing your request. Please try again later.” Case details: Case ID: 102871190604 Submitted: April 17, 2026 (GMT+7) Status: No response after 3–4 days This issue is blocking me from submitting the build. What I’ve tried: Retried multiple times Switched browsers (Chrome, Safari) Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked build is processed and not expired I have already contacted Apple Developer Support but haven’t received any response yet. Questions: Is this a known App Store Connect issue? Should I wait for support, or upload a new build? If any Apple staff could help check this case, I would really appreciate it. Thank you.

Hi everyone, I’m getting this error in App Store Connect when submitting a build in TestFlight: “There was an error processing your request. Please try again later.” Case information: Case ID: 102871415765 Contacted Apple Developer Support: April 17, 2026 (GMT+7) It has been 3–4 days with no response so far Where it happens: App Store Connect During the “What to Test” step The build is already processed and available What I tried: Retried several times Switched browsers Used Incognito mode Logged out and back in Simplified the “What to Test” text Checked that the build is not expired This issue has been blocking submission for several days now. Has anyone experienced this recently? Is there any workaround, or should I upload a new build? Thank you.

Hi everyone, We are currently facing an issue in our App Store Connect account where all of our production apps are suddenly showing the status “Removed from Sale.” This happened unexpectedly, and: We did NOT make any manual changes to app availability No recent app rejections or guideline violations were received Agreements, Tax & Banking section shows no pending actions TestFlight builds are still working fine We also have not received any clear communication from Apple explaining the reason for this. This is affecting all our live apps and impacting business operations. Has anyone else faced a similar issue recently? Could this be related to account-level restrictions or any recent policy updates? Any guidance or suggestions would be greatly appreciated. Thanks in advance!

For the past couple of days having a problem with Xcode 26.4. When I try to upload an archive to App Store Connect, it gets stuck on "Uploading". I see the progress bar about 70% full, and a "Preparing to upload xxxx.ipa" label below. Letting it sit overnight, restarting Xcode, machine, etc. and the same result. Anybody else seeing?

Hi everyone, I am writing this post with the hope that someone from Apple's App Review team, Developer Relations, or the wider developer community can shed some light on what I am experiencing. I have exhausted every official support channel available to me, and I am at a complete loss. ━━━━━━━━━━━━━━━━━━━━━━━ THE SITUATION ━━━━━━━━━━━━━━━━━━━━━━━ I have a v1.0 iOS app that has been stuck in 'Waiting for Review' for 57 days. It has never progressed beyond this status. No rejection. No feedback. No communication. Just silence. I am not here to complain. I am here because I genuinely do not understand what is happening, and I need guidance. ━━━━━━━━━━━━━━━━━━━━━━━ TIMELINE ━━━━━━━━━━━━━━━━━━━━━━━ • Day 1 — App submitted for review. Status: 'Waiting for Review.' • Day 22 — No movement. No feedback. Out of frustration, I made the mistake of doing a Developer Reject and resubmitting. I now understand this was the wrong decision, as it likely reset my position in the queue. • Day 27 — Contacted Apple Developer Support. A Senior Advisor confirmed the app was still in review and said they would reach out to the internal review team. • Day 42 — Still no change. Sent a formal follow-up and escalation request. • Day 44 — A second Senior Advisor responded, confirming they had also forwarded the case to the review team. • Day 57 (today) — The app is still in 'Waiting for Review.' Nothing has changed. Two separate Senior Advisors have each told me they contacted the internal review team. After both of those interactions, nothing changed. ━━━━━━━━━━━━━━━━━━━━━━━ WHAT MAKES THIS UNUSUAL ━━━━━━━━━━━━━━━━━━━━━━━ I want to be clear about something: the app has NEVER entered 'In Review.' It has been in 'Waiting for Review' the entire time. This is not a case of a slow review — it appears the app has never been picked up for review at all. I have checked Apple's System Status page multiple times throughout these 57 days. All services have consistently shown as fully operational. I have not resubmitted again after Day 22. I have been patiently waiting, following the advice given to me. ━━━━━━━━━━━━━━━━━━━━━━━ MY HONEST QUESTIONS ━━━━━━━━━━━━━━━━━━━━━━━ Is it technically possible for a v1.0 app to be permanently stuck in 'Waiting for Review' without any notification or rejection? Could this be a system or queue issue on Apple's end? Is 'Waiting for Review' for 57 days — with no status change and no communication — within the range of what other developers have experienced? I want to understand if this is abnormal. When a Senior Advisor says they have 'forwarded the case to the review team,' what does that actually mean in practice? Is there a way to verify this happened or to escalate further? Is there a formal escalation path beyond Developer Support — for example, Developer Relations or the App Review Board — for situations where standard support channels have not produced any result after nearly two months? Could the app category (social / matching) be the reason for an extended manual review? If Apple requires additional information, documentation, or content moderation policies from developers in certain categories, why is there no notification or communication mechanism to request this? ━━━━━━━━━━━━━━━━━━━━━━━ WHAT I AM NOT ASKING FOR ━━━━━━━━━━━━━━━━━━━━━━━ I am not asking for my app to bypass the review process. I am not asking to skip the queue. I am not asking for guaranteed approval. I understand Apple's review process exists to protect users, and I fully respect that. I am simply asking for ONE of two things: — Either: review the app and give me a decision — approval or rejection, both are acceptable. — Or: tell me if there is a problem, a hold, or something you need from me, so I can act on it. Fifty-seven days of silence, with no path forward, is the one outcome I cannot work with. ━━━━━━━━━━━━━━━━━━━━━━━ A NOTE TO APPLE DEVELOPER RELATIONS ━━━━━━━━━━━━━━━━━━━━━━━ If anyone from Apple is reading this — I am not writing out of anger. I am writing because I am a solo developer who has poured everything into this product, and I am genuinely stuck. I have done everything I was asked to do. I have been patient. I have followed the process. All I am asking for is a resolution — in any direction. If there is anything I can provide — demo account credentials, additional documentation, a content moderation policy, privacy details, anything at all — I will provide it within hours of being asked. Thank you sincerely to anyone who takes the time to read this and share their experience or advice. — Akif Solo Developer

Our app update for Underground Arena (a padel sports community platform) has been pending review for over (65 days), since the first submission on February 11, 2026. At no point has the submission transitioned to "In Review" or received any feedback. The previously approved version (v1.1.2) was reviewed and approved within one day. This update includes security improvements, privacy policy alignment, and metadata updates. No changes to monetization or permissions. We have submitted two expedited review requests and opened support case 102840575585 — none have resulted in movement. We have a padel tournament on April 22, 2026 that requires the updated app for participant registration. Our Android version is already live on Google Play, and iOS users are currently unable to access the latest features. Could someone from the review team please confirm whether this submission is in extended review, or advise on any information needed to proceed? Thank you.

Hi, we have an app which used DeviceID to track users. We had implemented ATT and setup our privacy declaration in ASC accordingly. Now in our new version we decided to not track users anymore. We removed NSUserTrackingUsageDescription, removed ATT permission code and submitted the new version. Now, reviewer has complained that our privacy declaration in ASC still says we are tracking users and refused app acceptance. They told us to update the privacy declaration in ASC. We tried to do so, but ASC does not allow us to remove device ID tracking. It is showing a warning that our app still uses NSUserTrackingUsageDescription and in fact that is true for the production version. We are now in a chicken egg problem. We can't change our privacy declaration in ASC because the production version still uses the feature AND we do not get the new version accepted as long as our privacy declaration is not changed. How can we fix that ? Pls advise !