App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
1
0
122
Mar ’26
PPO, are re-downloaders included in tests and tests results?
I would like to confirm this one way or another. I believe that re-downloaders are not included based on those links: https://developer.apple.com/help/app-store-connect/view-app-analytics/view-product-page-optimization-results https://developer.apple.com/help/app-store-connect/reference/reporting/app-metrics (Download metrics section). In our apps 20-30% of downloads are from re-downloaders. Thank you!
0
0
72
Mar ’26
Subscription stuck in "developer action needed"
I am submitting a new app, so the subscription has to be submitted as part of the overall app review at first, I can't submit it directly on its own. I didn't know this at first, and submitted the subscription directly. It obviously got rejected with the status "developer action needed". Now no matter what I change I cannot seem to get the status to update from "Developer Action Needed" to a more favorable status. This is obviously a problem because until I can get the status to update, I cannot attach it to submit with my app. Any ideas on how to get the status on my subscription to update to "Ready to submit" so that I can attach it with my binary and submit it with my overall app submission?
4
0
183
Apr ’26
DSA Verification Stuck in Review for Over 10 Days
Hello, My DSA (Digital Services Act) verification in App Store Connect has been in review for over 10 days. I have already submitted all required documents, and I have not received any updates or requests for additional information. This is currently blocking my ability to update or manage my app. Has anyone experienced a similar delay? Is there anything I can do to speed up the process? Thank you.
0
0
59
Mar ’26
App Review 2.1(b): paywall present in build but disabled — can it block review? What’s the best response?
Hello everyone, I’m submitting an iOS app to App Review and received Guideline 2.1(b) – Information Needed. Apple says it appears the app may access or include paid digital content/subscriptions and they want details about the business model. In my project, a paywall / premium UI exists in the codebase, and subscription products are configured in App Store Connect for a future release, but in the build currently submitted: The paywall is disabled (not reachable through any UI flow / feature flags are off). There is no purchase flow (no way to subscribe in-app). There is no external purchase (no website/Stripe/etc.). Users cannot access any previously purchased subscriptions (no entitlement access / restore not exposed). Questions: Can the mere presence of a paywall screen / IAP-related code in the binary (even if disabled/unreachable) block App Review or trigger repeated 2.1(b) requests? Is it recommended to remove paywall/IAP code entirely from the review build if it’s not used yet, or is a clear explanation to App Review usually enough? What’s the best wording to reassure App Review (e.g., explicitly stating “no paywall is reachable” / “no restore purchases entry point”)? If products are configured in App Store Connect but not used in the app yet, does Apple expect anything else (demo account, video, notes, etc.)? Any advice from developers who have faced a similar situation would be appreciated. Thank you!
0
0
59
Mar ’26
App rejected under Guideline 2.1(a) - App Completeness. Seeking advice!
Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroughly on physical devices and simulators (iOS 16/17) in Italy and couldn't reproduce any crashes or login issues. My Questions for the Community: Has anyone successfully navigated this situation before? Will Apple accept a detailed video demonstration of the app functioning correctly from an Italian IP? Is it possible to request that they review it using a local VPN? Or is the only reliable solution to build a completely separate "mock" environment with dummy data just for the App Review team? Are there any common pitfalls I might be overlooking here? Any advice on how to properly address this with the App Review Board would be greatly appreciated. Thank you
2
1
126
Mar ’26
App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)
Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')
16
6
751
Apr ’26
Title: 45 Days "Waiting for Review" – 3 Expedites Approved, Zero Movement. Backend Glitch?
Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on "Waiting for Review." Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: "At this time, your app review is proceeding normally, and there is no further action you need to take." 45 days for a store update is not "proceeding normally." I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a "ghost state" on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is there a specific magic word or channel to get Tier 2 tech support to actually check the server status without me rejecting the build and starting all over? Any advice is hugely appreciated!
2
0
141
Mar ’26
My app is off to a good start with early revenue. How do I optimize retention and increase user spending?
Focus on improving onboarding, reducing friction, and delivering quick value so users form a habit early. Use analytics to identify drop-off points and continuously refine the experience. Increase spending by introducing clear value-driven upgrades, limited-time offers, and personalized recommendations. Reward loyal users and test pricing strategies to find what converts best.
0
0
46
Mar ’26
Stuck in "Waiting for Review" for 9 days (v1.0.3 Update)
Hi everyone, I am experiencing an unusual delay with my app update. I submitted version 1.0.3 of my app, "MarketNow", on March 12, 2026, but it has been stuck in the "Waiting for Review" status for 9 days now. Typically, updates are reviewed within 24–48 hours, so this 9-day wait is quite concerning. I have already sent a formal inquiry through App Store Connect but haven't received a specific update yet. Is anyone else seeing long wait times for updates this week? Could this be related to a backlog before the April SDK deadline, or is there a known issue with the Finance category review queue? Any insights would be helpful. Thanks!
4
0
159
Apr ’26
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
1
0
245
Mar ’26
Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
0
0
174
Mar ’26
The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
2
1
239
3w
App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
1
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136
Mar ’26
Invalid Entitlement: Unknown ID
I am attempting to configure appclips, but I am getting this error in App Store Connect. I created an app clips target in my project, I have checked the XCAsset files and it is included when archived and pushed to App Store Connect. In both my parent and my app clips target I've added the associated domains capabilities, with the following associated same domains for both targets: appclips:akin-server-side-staging.onrender.com appclips:akin-server-side.onrender.com applinks:akin-server-side-staging.onrender.com applinks:akin-server-side.onrender.com My server is configured to serve the following json at all permutations of the staging endpoints and prod endpoints for both well known and aasa without well known. Here is one of them: https://akin-server-side.onrender.com/.well-known/apple-app-site-association Here is the JSON it is returning: {"applinks":{"details":[{"appIDs":["8PJ28P9ZZ8.com.ElevatedUnderdogs.akin1"],"components":[{"\/":"\/appClips\/referral\/venueToUser\/*"}]}]},"appclips":{"apps":["8PJ28P9ZZ8.com.ElevatedUnderdogs.akin1.Clip"]}} And yet I'm still getting Invalid Entitlement: Unknown ID in the store.
4
0
287
Mar ’26
App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
1
0
55
Mar ’26
What steps should I follow to get started with iOS development?
Hey everyone 👋 I’m starting my journey in iOS app development coming from a Java background and I already have an app idea but want to approach things the right way so I’d love your guidance What AI tools do you recommend for coding debugging and learning Swift or SwiftUI 🤖 how do you approach app design 🎨 and where do you find UI inspiration graphics or useful resources for building apps 🚀 any tips or lessons learned would really help 🙏
1
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76
Mar ’26
Week 7 of Pending Enrollment
I will keep posting this every week because I simply cannot wait anymore. 7 weeks of waiting is way too much. To me, it is absolute madness in 2026 to wait for months, especially when my passport/ID was successfully verified back in week 1 or 2. To make matters worse, I can't even call the support hotline because the phone option is unavailable and the email assistants only reply with the same automated templates. P.S. If by some miracle Apple Support reads this post or rather, this cry from the soul - and actually wants to help, I have already created two support tickets. Here are the case numbers: 20000109972460 20000109363371
Replies
1
Boosts
0
Views
122
Activity
Mar ’26
PPO, are re-downloaders included in tests and tests results?
I would like to confirm this one way or another. I believe that re-downloaders are not included based on those links: https://developer.apple.com/help/app-store-connect/view-app-analytics/view-product-page-optimization-results https://developer.apple.com/help/app-store-connect/reference/reporting/app-metrics (Download metrics section). In our apps 20-30% of downloads are from re-downloaders. Thank you!
Replies
0
Boosts
0
Views
72
Activity
Mar ’26
Subscription stuck in "developer action needed"
I am submitting a new app, so the subscription has to be submitted as part of the overall app review at first, I can't submit it directly on its own. I didn't know this at first, and submitted the subscription directly. It obviously got rejected with the status "developer action needed". Now no matter what I change I cannot seem to get the status to update from "Developer Action Needed" to a more favorable status. This is obviously a problem because until I can get the status to update, I cannot attach it to submit with my app. Any ideas on how to get the status on my subscription to update to "Ready to submit" so that I can attach it with my binary and submit it with my overall app submission?
Replies
4
Boosts
0
Views
183
Activity
Apr ’26
DSA Verification Stuck in Review for Over 10 Days
Hello, My DSA (Digital Services Act) verification in App Store Connect has been in review for over 10 days. I have already submitted all required documents, and I have not received any updates or requests for additional information. This is currently blocking my ability to update or manage my app. Has anyone experienced a similar delay? Is there anything I can do to speed up the process? Thank you.
Replies
0
Boosts
0
Views
59
Activity
Mar ’26
App Review 2.1(b): paywall present in build but disabled — can it block review? What’s the best response?
Hello everyone, I’m submitting an iOS app to App Review and received Guideline 2.1(b) – Information Needed. Apple says it appears the app may access or include paid digital content/subscriptions and they want details about the business model. In my project, a paywall / premium UI exists in the codebase, and subscription products are configured in App Store Connect for a future release, but in the build currently submitted: The paywall is disabled (not reachable through any UI flow / feature flags are off). There is no purchase flow (no way to subscribe in-app). There is no external purchase (no website/Stripe/etc.). Users cannot access any previously purchased subscriptions (no entitlement access / restore not exposed). Questions: Can the mere presence of a paywall screen / IAP-related code in the binary (even if disabled/unreachable) block App Review or trigger repeated 2.1(b) requests? Is it recommended to remove paywall/IAP code entirely from the review build if it’s not used yet, or is a clear explanation to App Review usually enough? What’s the best wording to reassure App Review (e.g., explicitly stating “no paywall is reachable” / “no restore purchases entry point”)? If products are configured in App Store Connect but not used in the app yet, does Apple expect anything else (demo account, video, notes, etc.)? Any advice from developers who have faced a similar situation would be appreciated. Thank you!
Replies
0
Boosts
0
Views
59
Activity
Mar ’26
App rejected under Guideline 2.1(a) - App Completeness. Seeking advice!
Hello everyone, I recently submitted my iOS app for review, but it was unfortunately rejected under Guideline 2.1(a) - Performance - App Completeness. For context, my app is a healthcare application built with Ionic. According to the App Review team's message, they found the app to be incomplete. They stated they were unable to review the app because they couldn't get past the login screen. The Root Cause: Upon investigating, we discovered the issue is related to IP Geo-blocking. Because the app handles sensitive healthcare data, our API provider strictly blocks all network traffic originating from outside of Italy to legally comply with European GDPR regulations. Since the App Review team tests from the US, their requests are being entirely blocked by the firewall, causing the login to fail and the app to look broken on their end. What I have verified so far: I have provided valid demo account credentials in the App Store Connect App Review Information section. I have tested the app thoroughly on physical devices and simulators (iOS 16/17) in Italy and couldn't reproduce any crashes or login issues. My Questions for the Community: Has anyone successfully navigated this situation before? Will Apple accept a detailed video demonstration of the app functioning correctly from an Italian IP? Is it possible to request that they review it using a local VPN? Or is the only reliable solution to build a completely separate "mock" environment with dummy data just for the App Review team? Are there any common pitfalls I might be overlooking here? Any advice on how to properly address this with the App Review Board would be greatly appreciated. Thank you
Replies
2
Boosts
1
Views
126
Activity
Mar ’26
Crash on App Clip Subtitle Focus
Every time I try to focus on the subtitle field in the App Clip section, I encounter an error (as shown in the attached screenshot). This is blocking us from uploading a critical version of our app. We need assistance to proceed with the submission. I’ve already tried using Chrome, Safari and Firefox, but the issue persists.
Replies
12
Boosts
3
Views
206
Activity
Mar ’26
App Store Connect crashes when configuring App Clip default experience (appClipDefaultExperience undefined)
Hi everyone, I am facing an issue while configuring an App Clip in App Store Connect, and I am unable to proceed due to a UI crash. Issue When I navigate to the App Clip section under my app version and click on the Subtitle field, the page immediately shows: “We can't process your request.” I am unable to enter any metadata for the App Clip experience. Console Error Previously, I observed the following error in the browser console: TypeError: Cannot read properties of undefined (reading 'appClipDefaultExperience.id')
Replies
16
Boosts
6
Views
751
Activity
Apr ’26
Title: 45 Days "Waiting for Review" – 3 Expedites Approved, Zero Movement. Backend Glitch?
Hey everyone, I’m completely stuck and hoping someone here (or an Apple rep) can help, because Developer Support is just sending me the exact same template replies at this point. I submitted a standard version update for my app (Hadiyyati - Luxury Gifts) back on February 7th. It has now been over 45 days, and the status is still permanently frozen on "Waiting for Review." Here is the loop I am stuck in: I've had an Expedited Review requested and approved 3 separate times. Support gives me a case number, says they contacted the App Review Board, and tells me to wait. Weeks pass, nothing happens, and when I follow up, I get: "At this time, your app review is proceeding normally, and there is no further action you need to take." 45 days for a store update is not "proceeding normally." I strongly suspect my submission (ID: aeadea76-8fb4-437c-9c04-60171b909f3e) is bugged, corrupted, or locked in a "ghost state" on the App Store Connect backend. Has anyone dealt with a completely frozen submission like this? Is there a specific magic word or channel to get Tier 2 tech support to actually check the server status without me rejecting the build and starting all over? Any advice is hugely appreciated!
Replies
2
Boosts
0
Views
141
Activity
Mar ’26
My app is off to a good start with early revenue. How do I optimize retention and increase user spending?
Focus on improving onboarding, reducing friction, and delivering quick value so users form a habit early. Use analytics to identify drop-off points and continuously refine the experience. Increase spending by introducing clear value-driven upgrades, limited-time offers, and personalized recommendations. Reward loyal users and test pricing strategies to find what converts best.
Replies
0
Boosts
0
Views
46
Activity
Mar ’26
Stuck in "Waiting for Review" for 9 days (v1.0.3 Update)
Hi everyone, I am experiencing an unusual delay with my app update. I submitted version 1.0.3 of my app, "MarketNow", on March 12, 2026, but it has been stuck in the "Waiting for Review" status for 9 days now. Typically, updates are reviewed within 24–48 hours, so this 9-day wait is quite concerning. I have already sent a formal inquiry through App Store Connect but haven't received a specific update yet. Is anyone else seeing long wait times for updates this week? Could this be related to a backlog before the April SDK deadline, or is there a known issue with the Finance category review queue? Any insights would be helpful. Thanks!
Replies
4
Boosts
0
Views
159
Activity
Apr ’26
TestFlight External Build Stuck in 'Waiting for Review' for 32+ Hours
Hi everyone, My TestFlight build has been stuck in 'Waiting for Review' for over 32 hours and I'm hoping someone can help or share their experience. The situation: I have an External Testing group with a Public Link set up. The build was submitted for Beta App Review on March 19th but it's been over 32 hours with no update. I have 25+ testers waiting to install the app. What I've tried: Waited patiently Checked App Store Connect multiple times No rejection emails received No issues flagged by Apple Questions: Is anyone else experiencing unusually long review times for TestFlight external builds right now? Is there anything I can do to speed up the process or check if something is wrong? Has anyone successfully resolved this by contacting Apple Developer Support directly? Any advice would be greatly appreciated. Thank you! Apple Support Case ID: 102846633409
Replies
1
Boosts
0
Views
245
Activity
Mar ’26
Advanced App Clip Experiences — Backend Shows PUBLISHED but iOS Returns "App Clip Unavailable" (CDN Propagation Failure)
We have 7 Advanced App Clip Experiences that have been stuck showing "Received" in the App Store Connect UI for 90+ days. However, after inspecting the underlying API response, we can confirm all 7 experiences show "key": "PUBLISHED", "doc_count": 7 on the backend. Despite this, scanning a QR code on a device without the app installed returns "App Clip Unavailable" on every experience. This appears to be a CDN propagation failure — the backend is PUBLISHED but the edge nodes serving iOS devices are returning stale or missing data. Evidence – – App Clip Diagnostics tool shows all green checks for our registered experience URLs (screenshots attached) – App Store Connect UI shows "Received" for all 7 experiences – Backend API response (/appclips/api/v1/experiences) shows: json"statuses": { "buckets": [ { "key": "PUBLISHED", "doc_count": 7 } ] } – iOS devices without the app installed still return "App Clip Unavailable" when scanning QR codes – App version 1.4(6) is live and Ready for Distribution – AASA file is correctly configured and verified – Bundle ID com.goodtrkr.pixlbankar.Clip is correctly associated. Business Impact – This is a production blocker for our AR platform (PixlBank[ar] — Good TRKR LLC). Our entire product delivery depends on App Clip invocation via QR code for enterprise clients. We have been engaged with Apple DTS for 90+ days: TSI Case-ID: 18681098 New Case-ID: 18880040 Feedback Assistant report filed with diagnostic screenshots and sysdiagnose provided no help. REQUEST –  Can an Apple DTS engineer confirm whether there is a known CDN propagation issue affecting App Clip Experiences that are in PUBLISHED state on the backend but not being served correctly to iOS devices? And if so, is there a way to trigger a cache flush or re-propagation for our specific experiences?
Replies
0
Boosts
0
Views
174
Activity
Mar ’26
The requested app is not available or doesn’t exist.
Hello, I have an internal TestFlight build for my app PewPewApp (Apple ID 6760741808). The build is processed, assigned to an internal group, and the tester invitation is accepted. The build status shows Ready to Test / Testing in App Store Connect. However, installation from TestFlight fails with: “The requested app is not available or doesn’t exist.” Could you please check whether there is an account-level or backend TestFlight distribution issue affecting this app/build? Thank you.
Replies
2
Boosts
1
Views
239
Activity
3w
Long App Review
Hello, our app has been stuck in Waiting for Review for 9 days already, which is unusually long in my experience. I also opened a support ticket (Case ID 102845782608), but still haven’t received any response. Could someone from App Review please take a look? Thank you
Replies
2
Boosts
0
Views
111
Activity
Mar ’26
App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
Replies
1
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0
Views
136
Activity
Mar ’26
Invalid Entitlement: Unknown ID
I am attempting to configure appclips, but I am getting this error in App Store Connect. I created an app clips target in my project, I have checked the XCAsset files and it is included when archived and pushed to App Store Connect. In both my parent and my app clips target I've added the associated domains capabilities, with the following associated same domains for both targets: appclips:akin-server-side-staging.onrender.com appclips:akin-server-side.onrender.com applinks:akin-server-side-staging.onrender.com applinks:akin-server-side.onrender.com My server is configured to serve the following json at all permutations of the staging endpoints and prod endpoints for both well known and aasa without well known. Here is one of them: https://akin-server-side.onrender.com/.well-known/apple-app-site-association Here is the JSON it is returning: {"applinks":{"details":[{"appIDs":["8PJ28P9ZZ8.com.ElevatedUnderdogs.akin1"],"components":[{"\/":"\/appClips\/referral\/venueToUser\/*"}]}]},"appclips":{"apps":["8PJ28P9ZZ8.com.ElevatedUnderdogs.akin1.Clip"]}} And yet I'm still getting Invalid Entitlement: Unknown ID in the store.
Replies
4
Boosts
0
Views
287
Activity
Mar ’26
App stuck in “Waiting for Review” for 10+ days (Case ID: 102845134369)
App Review App Store Connect Hi everyone, My iOS app has been stuck in “Waiting for Review” for over 10 days, and I’m starting to worry there might be an issue with my submission or account. Here are the key timeline details (GMT+7): Feb 3, 2026 – Submitted app → entered Waiting for Review Feb 5, 2026 – App went In Review and was later Rejected by Apple Feb 5 – Mar 2, 2026 – I made fixes and resubmitted Then on Mar 2, 2026: Submitted again → Waiting for Review On Mar 8, 2026: I made several quick re-submissions (Developer Rejected → Ready for Review → Waiting for Review multiple times within minutes) Since then: Mar 8, 2026 → Today (Mar 18, 2026) Status has remained “Waiting for Review” with no progress I have already contacted Apple Developer Support: Case ID: 102845134369 However, I haven’t received any meaningful update yet. My concerns: My app was previously reviewed (reached In Review and got feedback), so it doesn’t seem like a completely new or blocked app. The app itself is relatively simple (no sensitive content, no unusual permissions). I did perform multiple rapid re-submissions on Mar 8 — I’m not sure if that might have affected the review queue. My questions: Could multiple rapid “Developer Rejected → Resubmitted” actions cause my app to be deprioritized or delayed in the review queue? Is it normal for an app to stay in “Waiting for Review” for 10+ days without any status change? Should I: Keep waiting, or Cancel and resubmit again, or Submit a new build version? Is there any way to verify if my app/account has been flagged or requires additional information that is not shown in App Store Connect? I understand that review times can vary, but this feels longer than usual, especially since there has been no transition to In Review. If anyone (or Apple staff) has experienced something similar or has advice on how to proceed, I would really appreciate your guidance. Thank you very much.
Replies
1
Boosts
0
Views
55
Activity
Mar ’26
What steps should I follow to get started with iOS development?
Hey everyone 👋 I’m starting my journey in iOS app development coming from a Java background and I already have an app idea but want to approach things the right way so I’d love your guidance What AI tools do you recommend for coding debugging and learning Swift or SwiftUI 🤖 how do you approach app design 🎨 and where do you find UI inspiration graphics or useful resources for building apps 🚀 any tips or lessons learned would really help 🙏
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1
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0
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76
Activity
Mar ’26