Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.

Earlier in iTunes Connect we had a settings for enable bitcode which will recompile our app. This setting is no longer active/present for iOS , could you please confirm? https://developer.apple.com/documentation/xcode-release-notes/xcode-14-release-notes Starting with Xcode 14, bitcode is no longer required for watchOS and tvOS applications, and the App Store no longer accepts bitcode submissions from Xcode 14. Xcode no longer builds bitcode by default and generates a warning message if a project explicitly enables bitcode: “Building with bitcode is deprecated. Please update your project and/or target settings to disable bitcode.” The capability to build with bitcode will be removed in a future Xcode release. IPAs that contain bitcode will have the bitcode stripped before being submitted to the App Store. Debug symbols can only be downloaded from App Store Connect / TestFlight for existing bitcode submissions and are no longer available for submissions made with Xcode 14. (86118779)

Posting to document a case that matches a pattern of unresolved reports on this forum (e.g. thread #815203 "Brutal Time"), with the addition of new evidence: my app is missing from both the App Store search index and the Apple Search Ads campaign-creation index. Setup App: ZenTerm (App ID 6760935103, Bundle ID com.zenterm.mobile) Developer: Individual (Japan) Released: 2026-03-31 (live for 45 days) Status: Ready for Sale, 1.3.2 live (released 2026-05-06) App name: pure ASCII, coined word, no other apps share the name Symptoms Channel Result App Store app, search "zenterm" (exact name) Zero results, 38 days running iTunes Search API (https://itunes.apple.com/search?term=zenterm&country=jp) Returns my app correctly Direct App Store URL Opens product page normally Apple Search Ads — search by app name Zero candidates Apple Search Ads — paste canonical App Store URL Zero candidates The absence from both the App Store search index and the Apple Search Ads selection index is the key new finding. Since these run on separate infrastructure, the issue cannot be attributed to ranking, keyword suppression for a single field, or category-level competition — it indicates the app is missing from a more fundamental application-index layer. Apple's own documentation implies a silent violation flag Apple Search Ads help, "If your app does not appear as a promotion option," lists 6 possible causes. After ruling out 5 of them as not applicable, only one remains: "App cannot be promoted on Apple Ads — advertising policy violation, App Store guideline violation, or placement unavailability." So per Apple's own published documentation, a policy-violation flag is silently active on this app. Yet: No notification has ever been delivered to the developer about which guideline or policy is flagged No App Review communication in App Store Connect references this Apple Support refuses to disclose anything (see below) Apple Support timeline Date Action Outcome 2026-04-11 1st written inquiry via developer.apple.com/contact Templated reply 4 days later: "App Store charts and search results change regularly and we don't guarantee app placement." Misses the point — the issue isn't ranking, it's zero results for an exact-name match on a coined word. 2026-04-14 2nd written inquiry, explicitly framing this as an indexing issue not a ranking issue Ignored for 24 days 2026-05-08 Phone call to Apple Support "We cannot provide any answer regarding this case." When asked if there's any path forward, agent confirmed: "We cannot answer." 2026-05-08 3rd written inquiry (with Apple Search Ads evidence and cross-reference to Apple's own help documentation indicating a silent policy-violation flag) Ignored for 7 days as of today, despite Apple's stated SLA of "within 2 business days" on the contact form Self-remediation already attempted Per public guidance that trademark keywords are the most common silent-suppression trigger, I proactively released version 1.3.2 on 2026-05-06 with all third-party trademarks removed from the keywords field (Claude, Codex, Copilot, Mac mini, Raspberry Pi → replaced with generic alternatives). Description and other surfaces were also reviewed for trademark density. The Apple Search Ads diagnostic above was performed after this remediation. The app is still missing. What I'm looking for from this forum Anyone who has had this resolved: by what mechanism? (DTS Incident, Organization-account migration, escalation contact, reindex after specific change, etc.) Anyone willing to corroborate the same symptoms: especially the Apple Search Ads selection-index absence, which seems to be the strongest evidence that this is a backend infrastructure problem rather than a metadata problem Apple staff: please escalate to the App Store search infrastructure team and/or the Apple Search Ads team to reconcile the indexes for this Bundle ID, or at minimum disclose the specific policy violation flag you have on this app so the developer can address it Related thread Thread #815203 ("Brutal Time - App not appearing in App Store search") documents an identical symptom set, unresolved for 6+ weeks despite multiple inquiries and engineering-callback promises. I've added a follow-up reply there as well. The pattern is consistent enough that this should be treated as a systemic issue, not isolated cases.

Unable to filter 12-month commitment vs regular yearly subscriptions in Sales and Trends reports How to track different types of yearly subscription users in App Store Connect analytics? App Store Connect: Cannot separate subscription offer types under the same yearly plan How to identify 12-month commitment subscribers separately from normal yearly subscribers in analytics?

Hello everyone, I'm reaching out to see if anyone has experienced a similar situation or can offer any guidance. I have several apps that have been stuck in "Waiting for Review" for an unusually extended period, and one additional case where I am awaiting a response after a rejection. Here is a brief timeline: • One app was originally submitted on February 5, 2026. After receiving no response, it was resubmitted on March 26, 2026, and is still showing "Waiting for Review." • Another app was resubmitted on February 10, 2026, after addressing all feedback from a prior rejection. It has had no status change since. • A third app was resubmitted on February 5, 2026. It was rejected, and I replied to the rejection with the required information, but I have not received any response since. Steps I have already taken: • Submitted an appeal – no response received • Contacted App Review support – no response received This prolonged delay across multiple apps is seriously affecting my business and I am running out of options. Has anyone dealt with a similar situation recently? Is there any other official channel or escalation path available to get a status update? Any advice would be greatly appreciated. Thank you.

We are integrating with the App Store Connect API to automate ingestion of monthly revenue data for our app (MUBI), and are trying to understand whether there is a report available via the API that provides settled financial data at the individual subscriber level. From our research so far: v1/financeReports with reportType=FINANCE_DETAIL (region Z1) gives us actual settled Partner Share and Extended Partner Share at Transaction Date granularity, but rows are aggregated by SKU + Country + Date, there is no subscriber or individual transaction identifier v1/salesReports with reportType=SUBSCRIBER gives us an anonymised Subscriber ID and Developer Proceeds per billing event, but Developer Proceeds is an estimate using rolling average exchange rates and does not reflect actual settled amounts or withholding tax deductions The App Store Server API (/inApps/v2/history/{transactionId}) provides price and currency per transaction per customer, but requires a transactionId per user, is not designed for bulk analytical pulls, and again does not expose settled Partner Share Is there a report or endpoint we have missed that provides settled Partner Share at the individual subscriber or transaction level? Or is the separation of financial settlement data from subscriber identifiers a deliberate platform decision, e.g. for privacy reasons? Any guidance or suggestions on the recommended approach for reconciling subscriber-level data with actual settled revenue would be much appreciated.

I have a question regarding your policies on app ownership and payment processing. We have two separate legal entities: • Company A: owns the app and the Apple Developer account • Company B: operates the business and processes all payments (via a third-party payment provider, Klarna) Klarna’s merchant agreement is signed with Company B, and all payments go to Company B’s bank account. Company A has no involvement in the payment flow. Is this setup permitted under Apple’s App Store guidelines? Specifically, is it acceptable for the developer account and app ownership to be held by Company A, while all in-app payments are processed and received by Company B?

Hi everyone, I’d appreciate guidance on a 2.5.2 rejection. My app was rejected with this message: “During review, the app installed or launched executable code. Specifically, the app allows users to install apps created by other users.” What my app actually does: Users create/share tool templates (not binaries/plugins). A template contains only: form configuration (text fields, dropdowns, checkboxes, sliders, etc.) At runtime, placeholders like #TextField are replaced with user input, then the final prompt is sent to a server for AI response. *The iOS app does not download/install/execute native code, scripts, frameworks, or dynamic modules on-device. I suspect review interpreted the word “install” in my UI as real app/code installation anyone knows what can i do to fix this problem. thank you,

Hello App Review Team, We respectfully ask for your assistance regarding our app review status. Our submission was re-submitted on April 29, 2026, and it has now been waiting for review for more than 12 days without any update or response. In addition, we have already been working through the review process for this app on this developer account for almost 4 months. We carefully addressed all previous review feedback and submitted the required fixes, but the review process continues to experience very long delays. This situation is now seriously impacting our planned product launch, business operations, and partner commitments. We sincerely ask if the App Review Team could please help: Review the current submission status Escalate the case internally if possible Help move the review process forward Reference Information: Case Number: 102877213113 Submission ID: 68850cef-1651-40c8-b717-7916b679a467 We would greatly appreciate any assistance or update regarding this matter. Thank you very much.

My Apple Developer account was recently terminated, and I received an email stating that the reason was section 3.2(f) of the Apple Developer Program License Agreement. However, I have not changed anything recently in our apps, business model, or developer activity, and I genuinely do not understand the reason behind this termination. I have always tried to follow Apple’s guidelines carefully and act in good faith. This termination has severely impacted my work and users, and I am urgently requesting clarification regarding what exactly triggered this action. If someone from Apple or the App Review / Developer Relations team could please contact me or review the case again, I would greatly appreciate it. Thank you.

I’m looking for guidance regarding App Review classifying my app as gambling / real-money gaming under Guideline 5.3.4. My app is a free football prediction competition app where users predict match scores and compete in rankings based on prediction accuracy. Top-ranked users may occasionally receive promotional physical prizes such as headphones, consoles, or other products. Important details: participation is completely free there are no entry fees users cannot deposit money users cannot withdraw money there is no wagering or betting system there are no sportsbooks, odds, or casino mechanics users never risk money to participate prizes are funded directly by the platform as promotional rewards Apple rejected the app under: Guideline 2.3.6 – Accurate Metadata Guideline 5.3.4 – Gaming, Gambling, and Lotteries App Review is stating that the app includes “real money gambling, real money betting, or real money skill-based gaming” and is requesting gambling licenses and geo-restrictions. My understanding was that gambling generally requires users to risk something of value (money/payment/consideration) for a chance to win prizes, which does not happen in this app. I would appreciate guidance from developers who have experience with: Free prediction or fantasy-style apps with promotional prizes Skill-based competitions reviewed by Apple Sweepstakes/contest compliance on the App Store UI/wording that may accidentally trigger gambling classification Whether App Review typically requires legal contest rules instead of gambling licenses in cases like this If anyone has successfully published a similar app, I’d really appreciate hearing what changes or clarifications helped during review. I want to launch initially in Brazil Thank you.

Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.

Hi, My iOS app, "GNYS" (Apple ID 6761986315) was submitted on 14 April 2026 and has had the status, "Waiting for Review" since then - now for 24 days. This is a first submission. I previously contacted Apple Support but haven’t received a clear explanation or timeline. I’d really appreciate it if the App Review team could look into this or advise on whether any additional information is needed from my side. Thank you.

Hi all, I made an initial ONGOING POST request to the Analytics Reports API, received a request ID, and used it to list available reports. I've waited beyond the documented 24–48 hour generation window, but I'm not seeing the two subscription reports I need from the Commerce category: Subscription State Subscription Event Interestingly, the other three Commerce reports are available (both standard and detailed): App Store Purchases App Store Pre-Orders App Downloads Does the absence of the subscription reports indicate they're not enabled for this account? If so, is there a separate step required to make them available? Thanks

Hello Developers, I am facing an issue while trying to sign in to a newly created Apple Developer account on my Mac/Xcode. Error message: “This device is already associated with other accounts in the Apple Developer Program or the Apple Developer Enterprise Program. Please use a different device.” Details: The Apple ID works correctly in browser login Apple Developer membership/payment is completed The account is accessible on the Apple website The issue only appears while signing in on the Mac/Xcode I already contacted Apple Support and received a case ID, but no response yet after 24+ hours Things already tried: Signed out/in from Apple ID Restarted Mac Tried different network Cleared related account settings Has anyone faced this issue before? Is this a temporary device association/security restriction from Apple’s side, or does it require manual reset by Apple Support? Any guidance would be appreciated. Thank you.

I'd appreciate input from anyone who has shipped a multiplatform productivity service (web + iOS + Android) where the iOS app is free and the website handles subscriptions. We just went through several review cycles on this and want to make sure we end up on the right pattern long-term. The setup Cross-platform productivity SaaS. Users sign up and subscribe on the web. The iOS app is fully free. No IAP, no upgrade UI, no pricing screens, no paywalls, no plan-tier badging. iOS exists primarily for capabilities a browser/PWA cannot deliver on iOS: native geofencing and native phone-call detection, plus on-the-go time capture. The same account a user has on the web is the account they sign into on iOS. The question For a multiplatform service like this — what's the safest, App-Review-defensible pattern for the iOS app's relationship to the user's web subscription tier? There appear to be two patterns in the wild: Tier-identical iOS — every iOS user, regardless of their web plan, sees an identical feature set on iOS. The iOS app surfaces nothing tier-specific. Web subscribers don't gain anything on iOS for being subscribers. Tier-aware iOS under 3.1.3(b) — Free users see a base feature set; users who already paid on the web see additional features mirroring their web account, framed under Multiplatform Services. What we learned Pattern 2 reads naturally from 3.1.3(b)'s text about apps "operating across multiple platforms" letting users "access content … acquired … on … your web site." We initially built and submitted with pattern 2. The piece we underweighted is the "also" in 3.1.3(b): "provided those items are also available as in-app purchases within the app." App Review's reading is that 3.1.3(b) only attaches if IAP is also offered in the iOS app for those items. If IAP is not offered, "Pro features visible to paid web users on iOS" is read as 3.1.1 (paid digital content accessed in-app without IAP), regardless of how the entitlement was granted. We resolved it by switching to pattern 1 — tier-identical iOS — which made the question moot. The product cost of pattern 1 Worth flagging for anyone weighing this themselves: pattern 1 (tier-identical iOS) creates a real and visible feature divergence between iOS on one side, and Android + web on the other. On Android we surface the user's paid-tier features just like the web does — there's no equivalent guideline forcing tier-uniformity on the Play Store side. So a Pro user on the same account sees a meaningfully different app on iOS than on their other devices. That's the trade we accepted to be unambiguously compliant with 3.1.1, but it is a trade — not a free move. Users notice. Support tickets will reflect it. For an internal stakeholder asking "why is iOS missing X," the honest answer is "App Store rules around paid digital content, with no IAP path that fits our pricing model." Specific things I'd love input on For other multiplatform services without IAP — has anyone defensibly shipped pattern 2 in the last ~12 months? If so, what was the framing? Is there a documented carve-out under 3.1.3(b) for genuinely free iOS apps, or has the "also available as IAP" language been read strictly across the board? For apps that took pattern 1 (tier-identical iOS): did you find any side-effects (e.g. App Store reviewers questioning the value of an iOS app that doesn't differentiate by plan)? For teams who took pattern 1: how did you communicate the iOS / Android feature gap to users? In-app message, FAQ, just leave it implicit? Are there cases where a phone call from App Review (offered in the rejection email) clarified this faster than the written back-and-forth? What I think the takeaway is, for posterity For a free iOS app fronting a cross-platform paid service, tier-identical iOS is the unambiguous safe harbour today. 3.1.3(b) appears to require IAP to be offered before it can be cited as cover for tier-aware behaviour, even if the user paid elsewhere. If anyone has a recent counter-example I'd genuinely like to see it — it would be useful for the next thread someone Googles. Thanks in advance.

Hi all, My published app is named Frenzz. When users search for it on the App Store, the results show apps for "Frenzy" with a small prompt at the top asking "Search for Frenzz instead?" Users are typing the correct name, but the App Store is treating it as a typo and surfacing the wrong results by default. Has anyone run into this? What's the right way to get Frenzz to show as the primary result for its own name? Thanks

Hello, my App DEBRIEF has now already for 15d the status „Waiting For Review“ and nothing is changing. I opened a support ticket under 102880278747 3d ago and got the reply that it should have been checked and it can’t take much longer. I am running ads already for the app and some partners are waiting for the launch. Any Ideas what I can do or is that normal ? What do I need to expect? Apple ID: 6762911498 Bundle ID: com.netcoresolutions.DE-BRIEF

Issue Description We noticed the app shares a similar binary, metadata, and/or concept as apps submitted to the App Store by other developers, with only minor differences. Next Steps Since we do not accept spam apps on the App Store, we encourage you to review the app concept and submit a unique app with distinct content and functionality. Resources Some factors that contribute to a spam rejection may include: Submitting an app with the same source code or assets as other apps already submitted to the App Store Creating and submitting multiple similar apps using a repackaged app template Purchasing an app template with problematic code from a third party Submitting several similar apps across multiple accounts Learn more about our requirements to prevent spam in guideline 4.3.

I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!