App Submission

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Submit your apps to the App Store using App Store Connect.

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App stuck in "Waiting for Review" — expedited requests ignored, need help unblocking
Hi Team, My App : LuvLust: Couples Game & Quiz (App ID: 6747910861) has been stuck in "Waiting for Review" for 3-4 weeks with no movement, no feedback, and no communication. What I've tried: Multiple expedited review requests & resubmissions although I understand now that's not the best way as it resets my position. I understand there are lot of requests but a queue number or some form of communication would help. Just want to know if there is a system glitch, account flag, or hidden blocker preventing my submission from entering review. Any help from the App Review team would be greatly appreciated. Thank you.
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Follow-up and Escalation Request – App Waiting for Review Since March 27, 2026
Dear Apple App Review Team, I hope you are doing well. I am writing to respectfully request assistance regarding my app review status for the following application: App Name: Lang-Talk : Language Lessons App ID: 6761159353 The app was submitted to App Store Connect on March 27, 2026, and it is still showing “Waiting for Review” after more than two months. I previously contacted Apple Developer Support regarding this issue under: Case ID: 102863904030 I received responses on April 15 and April 21 stating that the app was still in the queue and that there was nothing I could do to speed up the process. However, since then, there has been no progress, no review activity, and no additional communication regarding my submission. Because of the unusually long delay, I also posted a question on the Apple Developer Forums to seek guidance from other developers. In my forum post, I explained that: The app has remained in “Waiting for Review” since March 27, 2026 No rejection or feedback has ever been received This is the app’s first submission Many other apps and updates submitted after my app have already been reviewed and released Several developers mentioned that this waiting period is far longer than normal App Store review timelines, which increased my concern that there may be an issue preventing the review process from starting properly. I also submitted an expedite review request, but unfortunately there has been no change in the status. I completely understand that review times may vary depending on internal workload and review requirements. However, after waiting for more than two months without any feedback or status change, I kindly request that the App Review Team please investigate whether there is any hidden issue, account-related problem, or technical reason causing this delay. If any additional information or action is required from my side, I would be happy to provide it immediately. This project is very important to me, and the prolonged uncertainty has become extremely stressful. I would sincerely appreciate any clarification, assistance, or escalation that could help move the review process forward. Thank you very much for your time and support. Kind regards, Sameen Zaka
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App stuck "In Review" for 15 days — no communication from reviewer
Hello, Our app VIOO has been in "In Review" status for 15 days as of today (May 19, 2026), with no communication from the App Review team. Submission details: App name: VIOO Version: 1.0.0 (build 14) Bundle ID: com.vioo.klient Submission ID: eac3a31c-f8cc-47f2-afea-f41e00df3079 Date submitted: May 4, 2026 at 22:38 CEST Team: EcoMotionDrive Sp. z o.o. This is our initial submission (version 1.0). There are no messages in App Review or Resolution Center. We have not been contacted by a reviewer. We are preparing a public launch of our ride-hailing service in Białystok, Poland, scheduled for May 2026. The extended review period is blocking our launch coordination across iOS, Android, marketing, and B2B contracts. I have just submitted an expedited review request through the official form. Posting here in parallel as recommended by other developers experiencing similar delays. Any guidance or escalation assistance would be greatly appreciated. Thank you, Kamil Laskowski CEO, EcoMotionDrive Sp. z o.o.
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Apps Stuck in "Waiting for Review" for More Than 1 Months , No Response from Expedited Request or Support
Dear App Review Team, We would like to kindly follow up regarding our app submission, which has been in “Waiting for Review” status since Apr 10, 2026, with no progress update to date. We have also submitted 3 expedited review requests, plus 2 support requests email but unfortunately have not received any response yet. This prolonged delay is now significantly impacting our project timeline and scheduled deployment commitments. We understand review times can vary, but it has now been over a month without movement or communication. App ID: 6752937247
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Fluto AI Stuck in "Waiting for Review" for 17 Days — Apple ID: 6762746586
Hi App Review Team, My app Fluto AI: Anime & Art Painter (Apple ID: 6762746586) has been in "Waiting for Review" for 17 days with no update. Quick timeline: the app was previously approved but unpublished. After minor changes I resubmitted, it was rejected and a demo video was requested. I added the public video URL to App Review Notes and resubmitted. Since then, no movement, no messages in Resolution Center, no response to my support case or expedited review request. Could someone please confirm if there's a blocker or any additional information needed? Happy to provide anything immediately. Thank you.
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Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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App Rejected for Diabetes Risk Assessment – Asked for Regulatory Approval in Every Country
Hi everyone, I’m looking for guidance from developers who have dealt with App Review for health-related apps. I have an app that presents users with a questionnaire using images and multiple-choice answers. Based on the responses, the app categorizes the user into a general diabetes risk category. A few important points about the app: The app does NOT provide a diagnosis. The app clearly states that it is informational/advisory only. We added disclaimers throughout the app. We included references to published research papers the methodology is based on. The app does not connect to medical devices or Apple Health. No treatment or medication recommendations are provided. However, the app keeps getting rejected during App Review. Apple is asking us to provide documentation/approval from health regulatory authorities for every country where the app will be distributed. This is where I’m confused: Is this actually required for apps like this? Are reviewers classifying this as a regulated medical device? How are similar diabetes risk / health risk apps on the App Store handling this? Is there a recommended way to position the app as wellness/educational instead of diagnostic? We’ve already tried: strengthening disclaimers, clarifying that it is not a diagnosis, removing strong medical claims, submitting from both personal and organization accounts. Still receiving the same type of rejection. Would really appreciate advice from anyone who has successfully navigated this type of review process. Thanks!
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Update stuck in 'In Review' for 80 days
Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.
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No Response from Appeal or Support
I'm hoping someone can help me get clarity on my app submission for LinkUp, an iMessage-native group scheduling app. Here's the timeline: • Initial rejection (~1 month ago): Rejected under 4.3(a) for "duplicating functionality of other apps" • I updated screenshots, app description, and submitted again • For the past 2 weeks the app has been stuck with no meaningful response from App Review • I have called Apple support, submitted messages through the Resolution Center, and filed an App Review Board appeal — but I have received no confirmation email for the appeal and it does not appear on my developer support request page What LinkUp actually does: it lets friend groups coordinate availability entirely inside iMessage. Users send a schedule card as a message bubble, and participants vote on availability directly in the conversation thread — no redirects, no external app required. The heatmap updates in the bubble as people respond. To my knowledge, nothing on the App Store does this.
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French Tax Form Blocking App Submission - Auto-Entrepreneur / VAT Exempt
Hello, I am a French developer registered as an "auto-entrepreneur" (sole trader) and I am currently unable to submit a new app version to the App Store. The error message states: "To submit this version of your app, you must first provide all required tax information." The issue is with the French tax form ("Informations fiscales du pays suivant : France"), which requires a VAT number. However, as an auto-entrepreneur in France, I operate under the "franchise en base de TVA" regime, which means I am legally exempt from collecting and remitting VAT, and therefore I do not have a French VAT number (TVA intracommunautaire). To clarify my situation: I am registered as an auto-entrepreneur in France I am below the VAT registration threshold (franchise en base de TVA) I do not use alternative payment processing or link out to external websites I only use Apple's standard In-App Purchase system I have not signed the Alternative Terms Addendum My existing paid apps contracts and US tax forms (W-8BEN / W-8BEN-E) are all active Could you please advise on how to complete this tax form without a VAT number, or unlock my ability to submit apps given my VAT-exempt status? Thank you for your help.
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stuck in “Waiting for Review” since February 7
Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.
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App Review Delay for so long
Hello App Review Team, We respectfully ask for your assistance regarding our app review status. Our submission was re-submitted on April 29, 2026, and it has now been waiting for review for more than 12 days without any update or response. In addition, we have already been working through the review process for this app on this developer account for almost 4 months. We carefully addressed all previous review feedback and submitted the required fixes, but the review process continues to experience very long delays. This situation is now seriously impacting our planned product launch, business operations, and partner commitments. We sincerely ask if the App Review Team could please help: Review the current submission status Escalate the case internally if possible Help move the review process forward Reference Information: Case Number: 102877213113 Submission ID: 68850cef-1651-40c8-b717-7916b679a467 We would greatly appreciate any assistance or update regarding this matter. Thank you very much.
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AUREX — Build 17 (v1.0) in "Waiting for Review" for 17 days — Case 20000111960192 open with no response
Hello, I'm reaching out regarding my app AUREX (App ID: 6761672161), which has been in "Waiting for Review" status for 17 days with no movement or communication from App Review. Submission details: App: AUREX AI — Investment Portfolio & Crypto Tracker Version: 1.0 (Build 17) Status: Waiting for Review since April 24, 2026 Category: Finance Support Case: 20000111960192 (opened 13 days ago, no response received) Context: All agreements, tax, and banking information are active. There are no messages in the Resolution Center, no warnings, and no visible issues in App Store Connect. The build was uploaded successfully and no further action appears to be required on my side. I understand that review times can vary and that the queue may currently be experiencing higher-than-usual volume. I'm not trying to escalate — I simply want to confirm whether: There is any specific issue or blocker with this submission Any additional information or documentation is required from my side Or whether the app is simply still pending reviewer assignment I would sincerely appreciate it if someone from the App Review team could take a look. Thank you very much for your time.
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exportArchive Error "Downloading App Information" — repeated failures despite subscriptions Ready to Submit and attached to version
I'm hitting a persistent build/upload failure when trying to submit my first app for review. Hoping someone has seen this specific issue. Setup App: ShiftSelf (an AI-guided self-coaching app) Bundle ID: app.shiftself.mobile Apple Developer account: active, paid, fully verified (Switzerland) App Store Connect: app created, Version 1.0 in "Prepare for Submission" Build pipeline: Expo-based (using a hosted Expo build service for the IPA upload) The error Every upload attempt fails with: exportArchive Error: Downloading App Information This has now occurred 14 times over the past 5 days, with no configuration changes between attempts. What is already configured correctly Two auto-renewable subscriptions (Monthly $9.99, Annual $59.99) — both in "Ready to Submit" state Subscription Group with English localization ("ShiftSelf Pro") created Both subscriptions attached to Version 1.0 under In-App Purchases and Subscriptions Privacy Policy URL, Terms URL, and Account Deletion URL all live and reachable DSA verified, Banking and Tax information active App icon, screenshots, and metadata all uploaded Age rating questionnaire completed (4+) App Privacy answers fully submitted No pending agreements in Account → Agreements, Tax, and Banking What I have already tried Recreated the subscription group localization Detached and reattached subscriptions to the version Multiple rebuild attempts at different times of day and across multiple days Verified all metadata fields are filled Apple Support engagement Currently working with Apple Developer Support (Case #102880953484). Guidance so far: Subscriptions must be "Ready to Submit" → done Subscriptions must be attached to the version → done Both confirmed. Builds still fail with the same error. Questions for the community Has anyone else seen "exportArchive Error: Downloading App Information" specifically during the metadata fetch step of an automated upload? Is there a known App Store Connect API issue that causes the metadata download to fail silently for first submissions? Would uploading the IPA manually via Apple Transporter bypass this step entirely, or does Transporter rely on the same metadata fetch? Is there any way to get more verbose logs on what specific "App Information" the export step is attempting to download? Any pointers from anyone who has hit this would be hugely appreciated. Happy to share more details if useful. Thanks 🙏
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How to set up a subscription correctly
Hi to you all, I have a problem with setting up a subscription for an app for the first time. I keep getting a rejection with the message under Guideline 2.1(b) that “one or more of the In-App Purchase products have not been submitted for review.” I don’t know what to add anymore. I only have two monthly subscriptions. I set them up and selected them in the version description and submitted the package. There‘a not more information what exactly is missing. The only other information is the following: “Note you must provide an App Review screenshot in App Store Connect in order to submit In-App Purchases for review.” I’d be glad to get some advice.. Thank you in advance for your help!!
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Safari Web Extension app distribution through Connct
Hi I uploaded the zenweb mac app for review in TestFlight and it was rejected - after that I uploaded a new version - which was reviewed and approved. Since then all version I upload (TestFlight or App Store) are displayed in TestFlight but the Distribution - App Review is displaying only the link to the first app that was rejected. I have no way of submitting to app to review before publishing. Opened a cse with apple - 102876729124 - received a response from SB - to which I answered on 30 April 2026 since then - nothing - we re keen to deploy, Safari is lagging after Chrome and Edge solution now.
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App Review: Rejected
My app has been rejected two times. The latest reply from Apple is provided below. "Issue Description The app provides loan services but the domains listed on the app's Product Pages are not clearly under your control or ownership. Since users may use these domains to contact you to request support, the domains used on the Product Page for loan apps must be under your control or ownership. Next Steps Update the Product Page metadata in App Store Connect to only include domains that you both own and are used as email domains for Apple Accounts registered to your developer account. You can review the email domains and Apple Accounts registered to your developer account in the Users and Access section of App Store Connect. Account Holder and Admin users should use emails with domains that identify the company providing loan services. Please note that apps used for financial trading, investing, or money management should be submitted by the financial institution performing such services, as required by App Review Guideline 3.2.1(viii)." Any suggestion?
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May ’26
App stuck in "Waiting for Review" for 6 days (Version 1.0)
Hello everyone, my initial app release (Version 1.0) has been stuck in the 'Waiting for Review' status for 6 days now. It is a comprehensive app that includes localization for 14 different languages. I understand that initial submissions and extensive localizations can take longer to review, but 6 days seems unusually long. Is anyone else experiencing similar extended delays with App Review recently? Any insights would be appreciated. Thank you.
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May ’26
App stuck in Review for weeks - Critical Bugfix - No response from App Review
Hello, I am seeking advice or assistance regarding a significant delay in the review process for my app, Preppy (App ID: 6443527187). The app has been on the App Store for over 4 years and has been featured as "App of the Day" on three separate occasions. We have always maintained a good standing, but we are currently facing an unprecedented bottleneck that is negatively impacting our users. The Timeline: Version 2.6: Approved successfully ~3 weeks ago. Version 2.6.1: Submitted shortly after to address a critical bug. It was rejected due to the screenshots (which were the same as in 2.6), but I changed them according to the feedback. It remained in review for another 7 days. Even after requesting an expedited review, there was no movement anymore. Action taken: I rejected the build and resubmitted with a new build and updated screenshots again, hoping it would help. It sat for another 5 days with no status change again. Phone Support: I spoke with support via phone and was advised to increment the build/version number and resubmit and was told the app is in the expedited queue, so it will be reviewed shortly, which did not happen. Version 2.7: Uploaded 4 days ago with a new version number, updated screenshots yet again, and an improved description. It has been stuck in "Waiting for Review" since then. I have sent multiple emails to the App Review team explaining that this update contains a critical bugfix. Because of this delay, we are now receiving a wave of negative 1-star reviews from users who are experiencing the bug that is already fixed in the pending build. I have had no response to my follow-up emails, and the "Contact Us" forms haven't resulted in any updates. Has anyone else experienced this recently with a long-standing app? Is there any other way to escalate this beyond the standard expedited review form (which has already been used)? Thank you for any help or guidance.
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May ’26
App stuck in "Waiting for Review" — expedited requests ignored, need help unblocking
Hi Team, My App : LuvLust: Couples Game & Quiz (App ID: 6747910861) has been stuck in "Waiting for Review" for 3-4 weeks with no movement, no feedback, and no communication. What I've tried: Multiple expedited review requests & resubmissions although I understand now that's not the best way as it resets my position. I understand there are lot of requests but a queue number or some form of communication would help. Just want to know if there is a system glitch, account flag, or hidden blocker preventing my submission from entering review. Any help from the App Review team would be greatly appreciated. Thank you.
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Follow-up and Escalation Request – App Waiting for Review Since March 27, 2026
Dear Apple App Review Team, I hope you are doing well. I am writing to respectfully request assistance regarding my app review status for the following application: App Name: Lang-Talk : Language Lessons App ID: 6761159353 The app was submitted to App Store Connect on March 27, 2026, and it is still showing “Waiting for Review” after more than two months. I previously contacted Apple Developer Support regarding this issue under: Case ID: 102863904030 I received responses on April 15 and April 21 stating that the app was still in the queue and that there was nothing I could do to speed up the process. However, since then, there has been no progress, no review activity, and no additional communication regarding my submission. Because of the unusually long delay, I also posted a question on the Apple Developer Forums to seek guidance from other developers. In my forum post, I explained that: The app has remained in “Waiting for Review” since March 27, 2026 No rejection or feedback has ever been received This is the app’s first submission Many other apps and updates submitted after my app have already been reviewed and released Several developers mentioned that this waiting period is far longer than normal App Store review timelines, which increased my concern that there may be an issue preventing the review process from starting properly. I also submitted an expedite review request, but unfortunately there has been no change in the status. I completely understand that review times may vary depending on internal workload and review requirements. However, after waiting for more than two months without any feedback or status change, I kindly request that the App Review Team please investigate whether there is any hidden issue, account-related problem, or technical reason causing this delay. If any additional information or action is required from my side, I would be happy to provide it immediately. This project is very important to me, and the prolonged uncertainty has become extremely stressful. I would sincerely appreciate any clarification, assistance, or escalation that could help move the review process forward. Thank you very much for your time and support. Kind regards, Sameen Zaka
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I am required to accept an already accepted agreement
Hello, if I try to create a new iOS App version on App Store Connect, I get a popup stating that I need to accept the updated Apple Developer Program License Agreement: However, the agreement has already been accepted: So, now I am stuck and I cannot release any update for my apps. How could I solve this? Thank you.
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App stuck "In Review" for 15 days — no communication from reviewer
Hello, Our app VIOO has been in "In Review" status for 15 days as of today (May 19, 2026), with no communication from the App Review team. Submission details: App name: VIOO Version: 1.0.0 (build 14) Bundle ID: com.vioo.klient Submission ID: eac3a31c-f8cc-47f2-afea-f41e00df3079 Date submitted: May 4, 2026 at 22:38 CEST Team: EcoMotionDrive Sp. z o.o. This is our initial submission (version 1.0). There are no messages in App Review or Resolution Center. We have not been contacted by a reviewer. We are preparing a public launch of our ride-hailing service in Białystok, Poland, scheduled for May 2026. The extended review period is blocking our launch coordination across iOS, Android, marketing, and B2B contracts. I have just submitted an expedited review request through the official form. Posting here in parallel as recommended by other developers experiencing similar delays. Any guidance or escalation assistance would be greatly appreciated. Thank you, Kamil Laskowski CEO, EcoMotionDrive Sp. z o.o.
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Apps Stuck in "Waiting for Review" for More Than 1 Months , No Response from Expedited Request or Support
Dear App Review Team, We would like to kindly follow up regarding our app submission, which has been in “Waiting for Review” status since Apr 10, 2026, with no progress update to date. We have also submitted 3 expedited review requests, plus 2 support requests email but unfortunately have not received any response yet. This prolonged delay is now significantly impacting our project timeline and scheduled deployment commitments. We understand review times can vary, but it has now been over a month without movement or communication. App ID: 6752937247
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Fluto AI Stuck in "Waiting for Review" for 17 Days — Apple ID: 6762746586
Hi App Review Team, My app Fluto AI: Anime & Art Painter (Apple ID: 6762746586) has been in "Waiting for Review" for 17 days with no update. Quick timeline: the app was previously approved but unpublished. After minor changes I resubmitted, it was rejected and a demo video was requested. I added the public video URL to App Review Notes and resubmitted. Since then, no movement, no messages in Resolution Center, no response to my support case or expedited review request. Could someone please confirm if there's a blocker or any additional information needed? Happy to provide anything immediately. Thank you.
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Delete the published App Clip link
My app has been released, and there is an "App Clip" link available in the advanced experience. Could someone please tell me if there is a way for me to modify or delete this link? (I'm not looking to deactivate the link; I just want to remove it so that other apps can use it.) If I remove the already published APP, can I also delete this link?
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App Rejected for Diabetes Risk Assessment – Asked for Regulatory Approval in Every Country
Hi everyone, I’m looking for guidance from developers who have dealt with App Review for health-related apps. I have an app that presents users with a questionnaire using images and multiple-choice answers. Based on the responses, the app categorizes the user into a general diabetes risk category. A few important points about the app: The app does NOT provide a diagnosis. The app clearly states that it is informational/advisory only. We added disclaimers throughout the app. We included references to published research papers the methodology is based on. The app does not connect to medical devices or Apple Health. No treatment or medication recommendations are provided. However, the app keeps getting rejected during App Review. Apple is asking us to provide documentation/approval from health regulatory authorities for every country where the app will be distributed. This is where I’m confused: Is this actually required for apps like this? Are reviewers classifying this as a regulated medical device? How are similar diabetes risk / health risk apps on the App Store handling this? Is there a recommended way to position the app as wellness/educational instead of diagnostic? We’ve already tried: strengthening disclaimers, clarifying that it is not a diagnosis, removing strong medical claims, submitting from both personal and organization accounts. Still receiving the same type of rejection. Would really appreciate advice from anyone who has successfully navigated this type of review process. Thanks!
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Update stuck in 'In Review' for 80 days
Hello, I'm posting again — and unfortunately, I already know how this thread is going to go. My app (ID: 6756186616) has now been stuck in "In Review" for 80 days. To save everyone time, here is the reply I expect to receive within a day or two, copy-pasted from the response on my last thread: "Thank you for your post. We're investigating and The App Review team will contact you in App Store Connect to provide further assistance. If you continue to experience issues during review, please contact us." Nothing actually happened after that reply last time. No follow-up in App Store Connect. No further communication. Just silence. When I escalated to Developer Support (case #20000111565861), I was told explicitly that Developer Support has no way to reach the App Review team and no authority to intervene on submissions stuck in review. So Developer Support points back to App Review, and the standard forum reply points back to "contact us" — which loops back to Developer Support. This is a closed loop that doesn't actually resolve anything for an independent developer. Concrete questions: Is there any real escalation path that doesn't end in an automated reply? Why has a submission been "In Review" for 80 days with zero communication? What should a solo developer do when both Developer Support and the forum response are dead ends? I'm not asking for special treatment. I'm asking for the review to actually move — in either direction. A rejection with feedback would be infinitely more useful than 80 days of silence. Thank you.
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No Response from Appeal or Support
I'm hoping someone can help me get clarity on my app submission for LinkUp, an iMessage-native group scheduling app. Here's the timeline: • Initial rejection (~1 month ago): Rejected under 4.3(a) for "duplicating functionality of other apps" • I updated screenshots, app description, and submitted again • For the past 2 weeks the app has been stuck with no meaningful response from App Review • I have called Apple support, submitted messages through the Resolution Center, and filed an App Review Board appeal — but I have received no confirmation email for the appeal and it does not appear on my developer support request page What LinkUp actually does: it lets friend groups coordinate availability entirely inside iMessage. Users send a schedule card as a message bubble, and participants vote on availability directly in the conversation thread — no redirects, no external app required. The heatmap updates in the bubble as people respond. To my knowledge, nothing on the App Store does this.
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French Tax Form Blocking App Submission - Auto-Entrepreneur / VAT Exempt
Hello, I am a French developer registered as an "auto-entrepreneur" (sole trader) and I am currently unable to submit a new app version to the App Store. The error message states: "To submit this version of your app, you must first provide all required tax information." The issue is with the French tax form ("Informations fiscales du pays suivant : France"), which requires a VAT number. However, as an auto-entrepreneur in France, I operate under the "franchise en base de TVA" regime, which means I am legally exempt from collecting and remitting VAT, and therefore I do not have a French VAT number (TVA intracommunautaire). To clarify my situation: I am registered as an auto-entrepreneur in France I am below the VAT registration threshold (franchise en base de TVA) I do not use alternative payment processing or link out to external websites I only use Apple's standard In-App Purchase system I have not signed the Alternative Terms Addendum My existing paid apps contracts and US tax forms (W-8BEN / W-8BEN-E) are all active Could you please advise on how to complete this tax form without a VAT number, or unlock my ability to submit apps given my VAT-exempt status? Thank you for your help.
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stuck in “Waiting for Review” since February 7
Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.
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App Review Delay for so long
Hello App Review Team, We respectfully ask for your assistance regarding our app review status. Our submission was re-submitted on April 29, 2026, and it has now been waiting for review for more than 12 days without any update or response. In addition, we have already been working through the review process for this app on this developer account for almost 4 months. We carefully addressed all previous review feedback and submitted the required fixes, but the review process continues to experience very long delays. This situation is now seriously impacting our planned product launch, business operations, and partner commitments. We sincerely ask if the App Review Team could please help: Review the current submission status Escalate the case internally if possible Help move the review process forward Reference Information: Case Number: 102877213113 Submission ID: 68850cef-1651-40c8-b717-7916b679a467 We would greatly appreciate any assistance or update regarding this matter. Thank you very much.
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3w
AUREX — Build 17 (v1.0) in "Waiting for Review" for 17 days — Case 20000111960192 open with no response
Hello, I'm reaching out regarding my app AUREX (App ID: 6761672161), which has been in "Waiting for Review" status for 17 days with no movement or communication from App Review. Submission details: App: AUREX AI — Investment Portfolio & Crypto Tracker Version: 1.0 (Build 17) Status: Waiting for Review since April 24, 2026 Category: Finance Support Case: 20000111960192 (opened 13 days ago, no response received) Context: All agreements, tax, and banking information are active. There are no messages in the Resolution Center, no warnings, and no visible issues in App Store Connect. The build was uploaded successfully and no further action appears to be required on my side. I understand that review times can vary and that the queue may currently be experiencing higher-than-usual volume. I'm not trying to escalate — I simply want to confirm whether: There is any specific issue or blocker with this submission Any additional information or documentation is required from my side Or whether the app is simply still pending reviewer assignment I would sincerely appreciate it if someone from the App Review team could take a look. Thank you very much for your time.
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69
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3w
exportArchive Error "Downloading App Information" — repeated failures despite subscriptions Ready to Submit and attached to version
I'm hitting a persistent build/upload failure when trying to submit my first app for review. Hoping someone has seen this specific issue. Setup App: ShiftSelf (an AI-guided self-coaching app) Bundle ID: app.shiftself.mobile Apple Developer account: active, paid, fully verified (Switzerland) App Store Connect: app created, Version 1.0 in "Prepare for Submission" Build pipeline: Expo-based (using a hosted Expo build service for the IPA upload) The error Every upload attempt fails with: exportArchive Error: Downloading App Information This has now occurred 14 times over the past 5 days, with no configuration changes between attempts. What is already configured correctly Two auto-renewable subscriptions (Monthly $9.99, Annual $59.99) — both in "Ready to Submit" state Subscription Group with English localization ("ShiftSelf Pro") created Both subscriptions attached to Version 1.0 under In-App Purchases and Subscriptions Privacy Policy URL, Terms URL, and Account Deletion URL all live and reachable DSA verified, Banking and Tax information active App icon, screenshots, and metadata all uploaded Age rating questionnaire completed (4+) App Privacy answers fully submitted No pending agreements in Account → Agreements, Tax, and Banking What I have already tried Recreated the subscription group localization Detached and reattached subscriptions to the version Multiple rebuild attempts at different times of day and across multiple days Verified all metadata fields are filled Apple Support engagement Currently working with Apple Developer Support (Case #102880953484). Guidance so far: Subscriptions must be "Ready to Submit" → done Subscriptions must be attached to the version → done Both confirmed. Builds still fail with the same error. Questions for the community Has anyone else seen "exportArchive Error: Downloading App Information" specifically during the metadata fetch step of an automated upload? Is there a known App Store Connect API issue that causes the metadata download to fail silently for first submissions? Would uploading the IPA manually via Apple Transporter bypass this step entirely, or does Transporter rely on the same metadata fetch? Is there any way to get more verbose logs on what specific "App Information" the export step is attempting to download? Any pointers from anyone who has hit this would be hugely appreciated. Happy to share more details if useful. Thanks 🙏
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103
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3w
How to set up a subscription correctly
Hi to you all, I have a problem with setting up a subscription for an app for the first time. I keep getting a rejection with the message under Guideline 2.1(b) that “one or more of the In-App Purchase products have not been submitted for review.” I don’t know what to add anymore. I only have two monthly subscriptions. I set them up and selected them in the version description and submitted the package. There‘a not more information what exactly is missing. The only other information is the following: “Note you must provide an App Review screenshot in App Store Connect in order to submit In-App Purchases for review.” I’d be glad to get some advice.. Thank you in advance for your help!!
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164
Activity
May ’26
Safari Web Extension app distribution through Connct
Hi I uploaded the zenweb mac app for review in TestFlight and it was rejected - after that I uploaded a new version - which was reviewed and approved. Since then all version I upload (TestFlight or App Store) are displayed in TestFlight but the Distribution - App Review is displaying only the link to the first app that was rejected. I have no way of submitting to app to review before publishing. Opened a cse with apple - 102876729124 - received a response from SB - to which I answered on 30 April 2026 since then - nothing - we re keen to deploy, Safari is lagging after Chrome and Edge solution now.
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146
Activity
May ’26
App Review: Rejected
My app has been rejected two times. The latest reply from Apple is provided below. "Issue Description The app provides loan services but the domains listed on the app's Product Pages are not clearly under your control or ownership. Since users may use these domains to contact you to request support, the domains used on the Product Page for loan apps must be under your control or ownership. Next Steps Update the Product Page metadata in App Store Connect to only include domains that you both own and are used as email domains for Apple Accounts registered to your developer account. You can review the email domains and Apple Accounts registered to your developer account in the Users and Access section of App Store Connect. Account Holder and Admin users should use emails with domains that identify the company providing loan services. Please note that apps used for financial trading, investing, or money management should be submitted by the financial institution performing such services, as required by App Review Guideline 3.2.1(viii)." Any suggestion?
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118
Activity
May ’26
App stuck in "Waiting for Review" for 6 days (Version 1.0)
Hello everyone, my initial app release (Version 1.0) has been stuck in the 'Waiting for Review' status for 6 days now. It is a comprehensive app that includes localization for 14 different languages. I understand that initial submissions and extensive localizations can take longer to review, but 6 days seems unusually long. Is anyone else experiencing similar extended delays with App Review recently? Any insights would be appreciated. Thank you.
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292
Activity
May ’26
App stuck in Review for weeks - Critical Bugfix - No response from App Review
Hello, I am seeking advice or assistance regarding a significant delay in the review process for my app, Preppy (App ID: 6443527187). The app has been on the App Store for over 4 years and has been featured as "App of the Day" on three separate occasions. We have always maintained a good standing, but we are currently facing an unprecedented bottleneck that is negatively impacting our users. The Timeline: Version 2.6: Approved successfully ~3 weeks ago. Version 2.6.1: Submitted shortly after to address a critical bug. It was rejected due to the screenshots (which were the same as in 2.6), but I changed them according to the feedback. It remained in review for another 7 days. Even after requesting an expedited review, there was no movement anymore. Action taken: I rejected the build and resubmitted with a new build and updated screenshots again, hoping it would help. It sat for another 5 days with no status change again. Phone Support: I spoke with support via phone and was advised to increment the build/version number and resubmit and was told the app is in the expedited queue, so it will be reviewed shortly, which did not happen. Version 2.7: Uploaded 4 days ago with a new version number, updated screenshots yet again, and an improved description. It has been stuck in "Waiting for Review" since then. I have sent multiple emails to the App Review team explaining that this update contains a critical bugfix. Because of this delay, we are now receiving a wave of negative 1-star reviews from users who are experiencing the bug that is already fixed in the pending build. I have had no response to my follow-up emails, and the "Contact Us" forms haven't resulted in any updates. Has anyone else experienced this recently with a long-standing app? Is there any other way to escalate this beyond the standard expedited review form (which has already been used)? Thank you for any help or guidance.
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165
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May ’26