Apple Business Manager

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Offer custom apps to organizations. Manage your organization's devices, apps, and accounts.

Posts under Apple Business Manager tag

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The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device.
The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device. device udid:00008110-0002309A0A6A401E mdm_task_uuids:['d3faa00d-5be9-48d7-a3ef-4ae57fd9e7ff', 'e396c93e-7c1c-455f-a1ad-33df4836626a'] Currently, the device is enrolled with our MDM server normally, and the installation of the policy profile also succeeds successfully. Which part should check more? Please reply. Thank you
0
0
744
Dec ’23
Distribution of Unlisted apps via MDM
I'm encountering challenges deploying two unlisted applications via MDM to an iOS 17.2 device. The first app successfully installed after presenting a user prompt upon distribution <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for first app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Identifier</key> <string>*********************</string> <key>State</key> <string>Prompting</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>XXXXXXXXXXXX</string> </dict> </plist> However, deploying the second app resulted in an error message from the device. <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for second app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>9610</integer> <key>ErrorDomain</key> <string>ASDServerErrorDomain</string> <key>LocalizedDescription</key> <string>License not found.</string> </dict> </array> <key>RejectionReason</key> <string>NotSupported</string> <key>Status</key> <string>Error</string> <key>UDID</key> <string>XXXXXXXXXXX</string> </dict> </plist> Can you confirm the iOS Devices support deployment of Unlisted apps without VPP app assignment ?
0
0
1.1k
Dec ’23
How to generate developer token for api.ent.apple.com?
We are an MDM and are trying to migrate to the new App and Book Management APIs. In this doc mentioned below it asking us to send the public key generated to my Apple contact in a plain-text file. https://developer.apple.com/documentation/devicemanagement/app_and_book_management/apps_and_books_for_organizations/generating_developer_tokens?language=objc I'm not sure who my Apple contact is? I already understand how to generate JWT token for the api.ent.apple.com. I would like to know who can authorize the public key for the organization. Thank you
1
0
970
Nov ’23
Need a clarification
I currently have four apps available for the general public on the App Store. However, our company is now looking to publish applications specifically for our employees. To achieve this, we need to create a new Business Manager account with Apple. Alternatively, if we already have an enterprise account, we would like to confirm whether the Business Manager feature is available within the same account.
0
0
973
Nov ’23
Dev Account and Business Manager reclaimingg usernames
Greetings, As our company grows, we created an Apple Business Manager account to better manage company devices and staff iCloud accounts. Business Manager detected there are pre-existing Apple IDs using our domain and offers to reclaim their usernames. Among those: our developer accounts which are used to manage and publish our apps. Business Manager says that reclaiming the usernames will invite the users to pick a new username. My questions, to anyone having experience or knowledge on the matter: Is there any chance that we find ourselves locked out of our Developer Account? Is there any recommendation against reclaiming the developer account addresses? Thank you in advance for any insights and suggestions. (Sadly, Business Manager does not allow picking which usernames to reclaim individually. It is an all or nothing kind of situation. It does not even list the usernames, merely the total count of them)
1
0
985
Nov ’23
Apple Business Manager Migration
Hello, We are implementing Apple Business Manager in our organization. Previously, we had personal Apple accounts with our domain, and when synchronizing our Apple Business Manager account with Azure AD, we identified several conflicting accounts. The system suggested notifying users to switch from their personal accounts. Is there a way to transfer these accounts to Apple Business Manager without the need for a switch? If not, what are the recommendations for our scenario? We appreciate the assistance!
0
0
790
Nov ’23
Requirement & Eligibility for Distributing Custom Apps to Organizations
Hello! We already have a public app on the AppStore. And we are trying to create another app to distribute to organizations privately. Now, we did some digging and have some queries about the whole process which are as follows: What type of account do we need as the developer team, meaning which programs we need to enroll to and what type of account does our customer organization need to use the app, privately? We do not have a hundred or more employees which is an eligibility criterion for enrollment in the Enterprise Program. How can we proceed to distribute apps to organizations privately with out situation? Do the customer organizations need Enterprise account for each app we publish? Thanks!
0
0
964
Nov ’23
Custom apps.
Hi, I would like to add custom app inside ABM, but i can only upload pkg. which is not enough for what i need. Installation has some flags for install, like: #sudo curl -so wazuh-agent.pkg https://packages.wazuh.com/4.x/macos/wazuh-agent-4.5.3-1.arm64.pkg && sudo echo "WAZUH_MANAGER='wazuh.domain.com'" > /tmp/wazuh_envs && installer -pkg ./wazuh-agent.pkg -target / #sudo /Library/Ossec/bin/wazuh-control start How to make this work? thank you
1
0
746
Nov ’23
MDM Server Token Installing in Our Server
We are creating our own server for MDM, we followed apple suggested approach with following link [https://it-training.apple.com/tutorials/deployment/dm055] After uploading .pem file in ABM portal, new server token is generating but my question is where we need keep that server token(.P7M) in our servers...is there any specific path we have...if we gone through apple documents they are suggesting to follow vendor documentation but in my case we did't take any third party server's...so we don't have any vendor document. Can you please help me to achieve this scenario.
4
0
1.6k
Oct ’23
Unable to Sign in to iCloud
Having trouble in signing in to iCloud when a managed supervised iPhone is restricted with few apps using “allowListedAppBundleIDs” restrictions key. Only iPhone has this trouble, this issue is not reproducible in iPad. Even after entering the Apple ID and password, the account seems to be not logged in. Have attached screenshots for reference. Tested device iOS Version : 17.1 Kindly explain this behaviour. Feedback ID : #FB13318247 - Sysdiagnose logs attached here.
1
0
1.3k
Oct ’23
Webclip icon cannot be deleted
The iphone info: OsVersion: iOS 15 Device model: iphone 12 Steps: Install the MDM profile on the iphone. The server pushes the command to install the webclip profile through MDM (the profile is set to not be manually removable). After installing the webclip profile, the webclip icon will appear on the Home Screen of the phone screen. When the webclip is no longer used, remove the webclip profile through MDM. The problem occurs in step 4, the webclip profile is deleted, but the webclip icon still exists on the home screen of the mobile phone, and cannot be removed by tools such as Apple Configurator2. So what causes this phenomenon and how to fix?
5
3
4.6k
Oct ’23
Redeemable Codes Validity
Are the codes generated by the business portal always limited to the country in which the DUMS code is registered? I have clients who have only one office and therefore can request only one DUMS code but have employees in various countries. How can I generate codes, from the business portal, valid for all countries? Has it become possible to do this? What alternatives can I evaluate for distributing a private app?
0
0
780
Oct ’23
One app, multiple ASA advertising accounts.
If I want to run Apple Search Ads (ASA) in two different countries, with one country managed by an agency and the other managed by myself, can I set up two separate ASA accounts for the same app?
Replies
0
Boosts
0
Views
735
Activity
Dec ’23
The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device.
The request for command type 'InstalledApplicationList' and 'DeviceInformation' is successful, but there is no response from the device. device udid:00008110-0002309A0A6A401E mdm_task_uuids:['d3faa00d-5be9-48d7-a3ef-4ae57fd9e7ff', 'e396c93e-7c1c-455f-a1ad-33df4836626a'] Currently, the device is enrolled with our MDM server normally, and the installation of the policy profile also succeeds successfully. Which part should check more? Please reply. Thank you
Replies
0
Boosts
0
Views
744
Activity
Dec ’23
Apple Business Manager - Custom OIDC Identity Provider
On WWDC2023 support for Custom OIDC Identity Providers in Apple Business Manager was announced. Currently I'm not able to configure this, only Azure and Google are available in the settings. Is this already available? If not, is there a date when it will be available? Thanks
Replies
1
Boosts
0
Views
913
Activity
Dec ’23
Timeframe for Account Entity Change from Individual to Organization
I initiated a change in my account entity type from an individual to an organization about two weeks ago. However, the change doesn’t seem to have taken effect yet. Can anyone provide information on the typical duration for this process? Any insights would be appreciated. Thanks!
Replies
0
Boosts
0
Views
815
Activity
Dec ’23
Distribution of Unlisted apps via MDM
I'm encountering challenges deploying two unlisted applications via MDM to an iOS 17.2 device. The first app successfully installed after presenting a user prompt upon distribution <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for first app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Identifier</key> <string>*********************</string> <key>State</key> <string>Prompting</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>XXXXXXXXXXXX</string> </dict> </plist> However, deploying the second app resulted in an error message from the device. <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>**********</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Device Response for second app :- <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>9610</integer> <key>ErrorDomain</key> <string>ASDServerErrorDomain</string> <key>LocalizedDescription</key> <string>License not found.</string> </dict> </array> <key>RejectionReason</key> <string>NotSupported</string> <key>Status</key> <string>Error</string> <key>UDID</key> <string>XXXXXXXXXXX</string> </dict> </plist> Can you confirm the iOS Devices support deployment of Unlisted apps without VPP app assignment ?
Replies
0
Boosts
0
Views
1.1k
Activity
Dec ’23
How to generate developer token for api.ent.apple.com?
We are an MDM and are trying to migrate to the new App and Book Management APIs. In this doc mentioned below it asking us to send the public key generated to my Apple contact in a plain-text file. https://developer.apple.com/documentation/devicemanagement/app_and_book_management/apps_and_books_for_organizations/generating_developer_tokens?language=objc I'm not sure who my Apple contact is? I already understand how to generate JWT token for the api.ent.apple.com. I would like to know who can authorize the public key for the organization. Thank you
Replies
1
Boosts
0
Views
970
Activity
Nov ’23
Location adding via the API
Does any Apple API support the Location management for the business? I am interested in if I am able to integrate an Apple business into my application. The first thing I care about is business location management (I would like to create/edit the location via an API call)
Replies
0
Boosts
0
Views
717
Activity
Nov ’23
Need a clarification
I currently have four apps available for the general public on the App Store. However, our company is now looking to publish applications specifically for our employees. To achieve this, we need to create a new Business Manager account with Apple. Alternatively, if we already have an enterprise account, we would like to confirm whether the Business Manager feature is available within the same account.
Replies
0
Boosts
0
Views
973
Activity
Nov ’23
Dev Account and Business Manager reclaimingg usernames
Greetings, As our company grows, we created an Apple Business Manager account to better manage company devices and staff iCloud accounts. Business Manager detected there are pre-existing Apple IDs using our domain and offers to reclaim their usernames. Among those: our developer accounts which are used to manage and publish our apps. Business Manager says that reclaiming the usernames will invite the users to pick a new username. My questions, to anyone having experience or knowledge on the matter: Is there any chance that we find ourselves locked out of our Developer Account? Is there any recommendation against reclaiming the developer account addresses? Thank you in advance for any insights and suggestions. (Sadly, Business Manager does not allow picking which usernames to reclaim individually. It is an all or nothing kind of situation. It does not even list the usernames, merely the total count of them)
Replies
1
Boosts
0
Views
985
Activity
Nov ’23
VPP and In-App purchase
Hi, My app is free-to-download but with an in-app purchase to unlock all the features for example. I use Intune/VPP program and ABM for deploy it to all my users. Can i manage in-app purchare also with Intune/VPP ? Thanks, Benoit
Replies
0
Boosts
0
Views
712
Activity
Nov ’23
Apple Business Manager Migration
Hello, We are implementing Apple Business Manager in our organization. Previously, we had personal Apple accounts with our domain, and when synchronizing our Apple Business Manager account with Azure AD, we identified several conflicting accounts. The system suggested notifying users to switch from their personal accounts. Is there a way to transfer these accounts to Apple Business Manager without the need for a switch? If not, what are the recommendations for our scenario? We appreciate the assistance!
Replies
0
Boosts
0
Views
790
Activity
Nov ’23
Requirement & Eligibility for Distributing Custom Apps to Organizations
Hello! We already have a public app on the AppStore. And we are trying to create another app to distribute to organizations privately. Now, we did some digging and have some queries about the whole process which are as follows: What type of account do we need as the developer team, meaning which programs we need to enroll to and what type of account does our customer organization need to use the app, privately? We do not have a hundred or more employees which is an eligibility criterion for enrollment in the Enterprise Program. How can we proceed to distribute apps to organizations privately with out situation? Do the customer organizations need Enterprise account for each app we publish? Thanks!
Replies
0
Boosts
0
Views
964
Activity
Nov ’23
Custom apps.
Hi, I would like to add custom app inside ABM, but i can only upload pkg. which is not enough for what i need. Installation has some flags for install, like: #sudo curl -so wazuh-agent.pkg https://packages.wazuh.com/4.x/macos/wazuh-agent-4.5.3-1.arm64.pkg && sudo echo "WAZUH_MANAGER='wazuh.domain.com'" > /tmp/wazuh_envs && installer -pkg ./wazuh-agent.pkg -target / #sudo /Library/Ossec/bin/wazuh-control start How to make this work? thank you
Replies
1
Boosts
0
Views
746
Activity
Nov ’23
Re-Sign ipa
How to Re-sign a ipa file with our apple account and install on physical device for testing , as apps like BrowserStack does, Thanks.
Replies
1
Boosts
0
Views
1.1k
Activity
Nov ’23
MDM Server Token Installing in Our Server
We are creating our own server for MDM, we followed apple suggested approach with following link [https://it-training.apple.com/tutorials/deployment/dm055] After uploading .pem file in ABM portal, new server token is generating but my question is where we need keep that server token(.P7M) in our servers...is there any specific path we have...if we gone through apple documents they are suggesting to follow vendor documentation but in my case we did't take any third party server's...so we don't have any vendor document. Can you please help me to achieve this scenario.
Replies
4
Boosts
0
Views
1.6k
Activity
Oct ’23
Unable to Sign in to iCloud
Having trouble in signing in to iCloud when a managed supervised iPhone is restricted with few apps using “allowListedAppBundleIDs” restrictions key. Only iPhone has this trouble, this issue is not reproducible in iPad. Even after entering the Apple ID and password, the account seems to be not logged in. Have attached screenshots for reference. Tested device iOS Version : 17.1 Kindly explain this behaviour. Feedback ID : #FB13318247 - Sysdiagnose logs attached here.
Replies
1
Boosts
0
Views
1.3k
Activity
Oct ’23
Webclip icon cannot be deleted
The iphone info: OsVersion: iOS 15 Device model: iphone 12 Steps: Install the MDM profile on the iphone. The server pushes the command to install the webclip profile through MDM (the profile is set to not be manually removable). After installing the webclip profile, the webclip icon will appear on the Home Screen of the phone screen. When the webclip is no longer used, remove the webclip profile through MDM. The problem occurs in step 4, the webclip profile is deleted, but the webclip icon still exists on the home screen of the mobile phone, and cannot be removed by tools such as Apple Configurator2. So what causes this phenomenon and how to fix?
Replies
5
Boosts
3
Views
4.6k
Activity
Oct ’23
Redeemable Codes Validity
Are the codes generated by the business portal always limited to the country in which the DUMS code is registered? I have clients who have only one office and therefore can request only one DUMS code but have employees in various countries. How can I generate codes, from the business portal, valid for all countries? Has it become possible to do this? What alternatives can I evaluate for distributing a private app?
Replies
0
Boosts
0
Views
780
Activity
Oct ’23