Feedback Assistant

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Use Feedback Assistant to report issues and give suggestions about using Apple software and developing for Apple platforms.

Posts under Feedback Assistant tag

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salutare tuturor Ajutatima va rog cu o problema, am resetat iphoneul 13 pentru a elibera spatiul de stocare, dupa resetarea acestua cand vreau sal configurez, imi cere id ul si parola, am incerct sa le pun dar imi spune ca parola dau id ul este gresit, am incercat sa schimb parola, dar nu merge, nu pot face nimic acum, *** pot rezolva aceasta problema, nu am nici o metoda de recuperare a parolei
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451
Jan ’24
textEdit Tab issue
we can create multiple files in a single instance of TextEdit using tab feature. But we can't open multiple files in a single instance. (for example I want to open 4 files together, It open but with 4 different TextEdit window "Image-2") so switching from one file to another file is difficult. Issue: Unable to open multiple files together in TextEdit. Suggestion/Request: we should be able to open multiple files together in TextEdit. Please see the attached screenshot (image-1) from "Sublime text" file where we can open multiple files together. and (image-2) when we try to open multiple file with "TextEdit". Image-1 Image-2
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403
Dec ’23
Apple TV app for Windows 10
Hi, I am using the Apple TV application on a computer with Windows 10. For some time now I have had problems with playing video material. It often happens that there is a black screen in the background, there is sound playing and at some point the entire application freezes. only restarting the computer will help. I was looking for a solution on the Internet and found that many people had a similar problem. The second problem is that the video cannot be played at all, and video clips do not work in the Apple Music application. Only resetting the application helps. The attached video shows a problem with displaying subtitles embedded in the movie "An Apple Original", this problem does not occur in trailers, etc. This can be seen at the end of the trailer where the inscription "December 15 ", he just doesn't blink. I would like to point out that this effect does not occur when I watch it through the Chrome browser. I use the application because it is possible to download a movie/series to disk, which allows me to eliminate any overdubs and jams by streaming directly. From what you can see, both applications are in the beta, preview phase. Have any of you had similar problems? Where can I report it so that developers (I don't know if it's Apple or Microsoft) eliminate it? So when will both applications be released in their final version? https://photos.app.goo.gl/1zuyLS5KjGhSRHM87 Thank you in advance for your answer and help. Regards.
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745
Dec ’23
Provisioning Profile
Hi all I have made an application on Windows Adobe Animate /Air ios. when I tried to get a provisioning profile from Adobe, they said I would have to get this from Apple. So I had to join an Apple developers program which I did at a cost of £79 non-refundable. I began to make up my Provisioning profile on apple developers site and at the very end of the process it told me to press a dedicated button on my Apple computer well I don't have an Apple computer that's why I made the application on Windows Adobe Animate with Air ios converter. When I pointed this out to Adobe their reply was to ask Apple if there is a way round this problem. Well I am asking you guys, is there a way round this? Alan
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329
Nov ’23
Bug: Can't file Feedback reports in Feedback Assistant
I'm unable to file bug reports in Feedback Assistant. To reproduce: Navigate to https://feedbackassistant.apple.com/ (I'm logged in) Click the Create button in the header, taking you to https://feedbackassistant.apple.com/new-form-response Click any category button Expected: A form to fill out Actual: A blank white screen; no way to fill out the form I've tested this in Safari 17.1 and Chrome 119 on macOS Sonoma 14.1 I see an error in when I open Safari Web Inspector: Failed to load resource: the server responded with a status of 404 (Not Found) https://appleseed.apple.com/sp/en-US/feedback/forms/3027
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490
Nov ’23
How to release my application in somalia from appstore.
Currently, I am encountering a challenge in releasing my application in Somalia as the country is not listed in the App Store distribution options. Even the Apple support team has not been able to provide sufficient information on this matter. I kindly seek assistance from anyone who can guide me through the necessary procedures to make my application available for users in Somalia. Your insights and help on this issue would be greatly appreciated.
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420
Nov ’23
Apple, please take this on board
Downloading Xcode used to be reliable. Now it only takes a single sub-second outage of your network to kick the download into oblivion and make it start again. Please can you put fault tolerance and recivery back into App Store for downloads. Not only does it take 10x as long with all the restarts, on some networks (like Starlink) where sub-second disconnects are expected, it uses up your entire data allowance by (for example) downloading 99% of the 3.21GB and then starting again, and again, and again.... I've reported this on feedback assistant, but did not get a repsonse. Alternativey do we need to go back to days of Mac OSX Tiger and ship developer CDs! I remeber getting my first developer kit back in the day, in a big box full of CDs and printed manuals! I think I still have them somewhere... and UPS would turn up every now and again with updates on CD! Ahhh....
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429
Oct ’23
Request for Resolution: Unintended Purchase Attempt and Apple Funds Confusion
I wanted to buy Apple developer account. Due to a misunderstanding I added $105 dollars to Apple Funds, thinking that money should added to Apple Funds inorder to purchase the developer account. This failed, and I asked ChatGPT about this and I realized that developer account cannot be purchased using Apple Funds. I contacted Apple support for either a refund or grant me with a developer account. They denied it and said only my bank can do anything about it. I went to the bank and they said only Apple can do anything on it. Now I don't have developer account and I have lost $105. What will I do?
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527
Aug ’23
Color issues in Xcode Beta 6 using video material for visionOS
Video materials that showed the colors properly in Xcode beta 2 have a green purple color issues in Xcode beta 6. See attached screen captures. Using code example published by Apple Colors as they should be displayed in the video: Colors as shown in the visionOS simulator: Used sample code provided by Apple's example. https://developer.apple.com/documentation/realitykit/videomaterial
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495
Aug ’23
External Hard Drive Shows in Finder, But Won't Mount to MacBook Pro When Clicked
TLDR: WD External Hard Drive shows in finder and in NTFS/WD software but won't mount when pressed. I have two WD External Hard Drives, a 1 and 4 TB Drive. I am a graphic designer and like keeping photography, videos and assets or old projects on other drives so they don't take up space on my computer. A couple months ago one of my 4 TB Drive wouldn't mount to my computer, and after messing with the WD software that I had installed on my computer for a few hours I gave up and decided to just start saving stuff onto my computer. While working in Photoshop I got the error that my Scratch Disks were full and that I needed to free up some space, so I tried off loading some undergrad work onto my 1TB Drive and had the same issue. I tried using different cords, reinstalling software, and troubleshooting to no avail. I live pretty far from the nearest Genius Bar so I thought I'd try posting here before scheduling a appointment. Reminder that I can physically click the "Mount" button, but it gives me loading animation for a second then reverts back to the same "Mount" button as before and the drive doesn't show on my desktop or in my Finder.
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414
Aug ’23
Need Help with Apple ID Sign-Out Issue on iPhone 6s
Hi everyone, I hope you're all doing well. I'm seeking assistance with my iPhone 6s, as I'm facing an issue with signing out of my Apple ID. I accidentally added an (E-mail Address) that isn't associated with my Apple ID. Despite trying various troubleshooting steps, I'm unable to sign out of my current Apple ID on the device. I've already attempted turning off "Find My iPhone" and signing out from the "iTunes & App Store" settings, but the problem persists. I kindly request your help in resolving this matter. Any guidance or instructions to successfully sign out of my current Apple ID and remove the incorrect email address from my iPhone 6s would be greatly appreciated. Here are the relevant details of my device: iPhone Model: iPhone 6s iOS Version: 15.7.7 Thank you for your attention, and I'm looking forward to your prompt assistance in resolving this issue.
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486
Jul ’23
Macbook Air M2 Keybord and trackpad
Im using MacBook Air M2 2023 I bought it about 2 weeks ago. 2 days ago after night I opened Mac and inbuild keyboard and trackpad were not responding to any actions, only power off button was working, So after several restarts it is working. If I use it with small intervals its ok, but if I close it for more a night In the morning it happens again, need to do restart Im using Sonoma beta version for all period of using this Mac Yerstaday I upadate it to latest version but still problem is here
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461
Jul ’23
Broken Link in VisionOS Documentation
On this page in the VisionOS Documentation https://developer.apple.com/documentation/visionos/adding-3d-content-to-your-app there is the following broken link: For more information about when to use volumes, see Human Interface Guidelines > Windows. https://developer.apple.com/design/Human-Interface-Guidelines/windows#visionOS Leading to "The page you’re looking for can’t be found." Hope that helps.
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399
Jul ’23
Complaint about the attitude and handling results of after-sales service in Apple's official website in China.
In December 2021, I ordered an iPhone 13 Pro Max on the official website of Apple and purchased AppleCare+ service. Within a year and a half, the phone had serious hardware malfunctions, automatically shutting down and restarting every minute in a continuous loop, making it impossible to use normally. Therefore, I looked for Apple's direct store, Apple West Lake, in Hangzhou, China, for paid repairs. This repair took me a month's time, and due to the malfunction, all of my important data couldn't be backed up. After the repair, the phone's malfunction became even worse, and it couldn't even turn on. I am dissatisfied with the processing speed and results of the Chinese official website. My demand is a full refund or a replacement for a new machine, and I hope that Apple headquarters can intervene and solve the problem.
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369
Jul ’23
How do you file a feature request?
If you go to https://feedbackassistant.apple.com and create a new feedback (for iOS and iPad) item, then these are the types of feedback choices: Incorrect/Unexpected Behavior Application Crash Application Slow/Unresponsive Battery Life Suggestion A suggestion sounds more like something an iPhone user want so suggest as a feature, not how a developer might request an API feature. Is that really what, as a developer, you are supposed to use to make a development feature request?
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2k
Jul ’23