StoreKit

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Support in-app purchases and interactions with the App Store using StoreKit.

Posts under StoreKit tag

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Billing Problem while subscription renewal.
Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.
21
15
1.7k
Jan ’26
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
1
1
136
Mar ’26
Testing In-App Purchases
Hi, I have a couple of questions in regards to testing in-app purchases. I tested the subscription on a device but I'm not sure how to reset so I can test again. I didn't see the subscription in device settings or in Debug -> StoreKit -> Manage Subscriptions window. Additionally, I was wondering if there was a way to detect the subscription being made. I implemented this, but I'm not sure if that will work: .onChange(of: Product.SubscriptionInfo.RenewalState.subscribed) { if Product.SubscriptionInfo.RenewalState.subscribed == .subscribed { } }
13
0
463
Jul ’25
StoreKit 2 Fails to Load Subscription Products
We are experiencing a critical issue where StoreKit 2 is returning empty products when using Product.products(for:), specifically on devices running iOS 18.4.

 This issue does not occur on iOS 18.3 or earlier.

 Steps:

 Created a subscription product (e.g. "upm1") in App Store Connect
 Confirmed the product is active, localised, and part of a valid subscription group
 Call the following Swift code using StoreKit 2:
 Task { do { let products = try await Product.products(for: ["upm1"]) print(products) } catch { print("Error: (error)") } } 4. Result: products is an empty list.

 This regression is blocking subscription testing on iOS 18.4. 

 Kindly someone please advise on a potential fix or workaround.
2
2
303
Sep ’25
run XCUITest with an SKStoreReviewController
I'm building out a number of XCUITests. At one stage in my app, we present an SKStoreReviewController to ask the user if they'd like to review the app now. All I'd like to do is dismiss the view, by hitting the "Not Now" button. Normally, for other "system" views, I'd something like this: let springboard = XCUIApplication(bundleIdentifier: "com.apple.springboard") let notNowButton = springboard.buttons["Not Now"] And then I'd do an appropriate 'wait' and tap action. But for some reason, this isn't working. Looking for advice on how to properly handle this screen.
2
0
157
Jun ’25
The Apple review team is unable to fetch subscriptions.
Hello, I’ve uploaded an initial build of my iOS app with a subscription, but it was rejected under 2.1.0 Performance: App Completeness. After some investigation, it seems that the Apple review team is unable to fetch products. The following codes: First One was SubscriptionStoreView(groupID: "my_new_subscription_group_id" Second One was SubscriptionStoreView(productIDs: ["subscription_id_1", "subscrption_id_2"] is returning an empty array. I'm searching for the solution about a week. But today, another app review was rejected. In the App Store Connect, It says that the initial submission of the subscription have to be with the build. But, I can't get app review completed with unapproved subscription. Here’s what I’ve tried so far: Refactored the codes with groupID to productsIDs (didn't work) Checked .storeProductTask part (didn't work) Added some certificates if that helps to work (didn't work) The subscription were added to the binary with the first build. I checked the subscription is now "Waiting for Review" never "Approved". (I think the Approve should be first before the app review completed. If I'm wrong please let me know.) Updated the subscription information in App Store Connect and verified that the information is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with subscription for the review team.) Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you.
1
0
116
May ’25
Unexpected Change in Apple Refund Handling CONSUMPTION_REQUEST - Impact on Subscription App with AI Backend
We offer a 3-day free trial, and our paywall clearly states that users will be charged after the trial ends. However, some users request refunds after the charge - even after fully using our app for days or even weeks. In some cases, refunds are approved despite the users having consumed our AI processing services for up to a month. Since our app relies on backend AI processing, each user session incurs a real cost. To prevent losses, we utilize RevenueCat’s CONSUMPTION_REQUEST system and have set our refundPreference to: "2. You prefer that Apple declines the refund". Until recently, Apple typically respected this preference, and 90% of refund requests were declined as intended. However, starting about a week ago, we observed a sudden reversal: Apple is now approving around 90% of refund requests, despite our refund preference. As a result, we are operating at a loss and have had to halt both our marketing campaigns and our 3-day free trial. We’re trying to understand whether this shift is due to a change in Apple’s refund policy, or if we need to handle CONSUMPTION_REQUEST differently on our end. Has anyone else experienced similar changes? Any insights would be greatly appreciated.
0
1
477
May ’25
TestFlight version of Mac Multiplatform is on the wrong AppStore, but not the iOS TestFlight build
Hello, I'm sure I've probably missed a checkbox somewhere.. I have a mulitiplatform app, when building from Xcode, and not using the testing config, both iOS and macOS show the correct App Store currency.. When I distribute a build through TestFlight, my Mac version shows a different country/currency price (the US one). I can't find anywhere to change this. My Mac is signed into the same sandbox account as my iOS device. Can anyone help?
1
0
218
Jan ’26
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
3
1
376
Oct ’25
Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
0
0
124
May ’25
Apple review team unable to fetch subscriptions
Hello, New app with a simple subscription is being rejected in review, apparently because the subscription's IAP products are unavailable in the review environment. Subscription purchases work correctly in TestFlight. The only description of the problem supplied by the reviewer is "Specifically, error processing IAPs" – no screenshots or description of symptoms. However I can see from app diagnostics they are getting the log error "Subscription store should include at least one auto-renewable subscription", which implies the products cannot be loaded. There is nothing I can change at my end to resolve this. Please help. This seems to be a regular problem, reading this forum. FYI: Subscriptions work in TestFlight using the sandbox Subscription products were attached to the app version for review Subscription products have status "Waiting for review" The paid agreement is active and bank information is present I have also deleted and re-created the products with new group and product ids after a previous similar rejection. The submitted build uses these new products of course.
0
1
140
May ’25
tvOS In-App Purchase – App Not Returning After Redirecting to Settings for Apple ID Verification
I'm encountering an issue with In-App Purchases on Apple TV (tvOS): When a user initiates an IAP for the first time, the system prompts them to sign in with their Apple ID, and the purchase proceeds normally. However, on subsequent purchase attempts, if the Apple ID session has expired or additional verification is required, the system redirects the user to the Settings app to sign in again. After the user signs in via Settings, the app does not automatically return to the foreground. The user must manually press the Menu button to come back. Is this is the normal behaviour of apple tv for InApp purchase? or did I need any code improvement to solve this? What I'm trying to achieve: I'd like the app to automatically return to the foreground once the user has completed the Apple ID login in Settings. Is this behavior supported on tvOS? If not, is there any known workaround or best practice to guide the user back to the app smoothly? Any advice or guidance from Apple or other developers would be greatly appreciated!
0
0
344
May ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
0
0
137
May ’25
Failed to get productIdentifier from StoreKit
I am currently developing an auto-renewal subscription in-app purchase for my app. Currently, the subscription items have already been approved in appStoreConnect, and the .store file is synced with appStoreConnect, so the subscription items are displayed well and the test is also progressing well. However, when I build without using the .store file to perform sandbox testing, the subscription items do not appear and response.invalidProductIdentifiers appears. Is there anything I need to do additionally so that the subscription items can appear in response.products? ps. The bank account item in the contract is in 'processing' status, and the paid app contract status is 'waiting for user information'.
1
0
199
May ’25
BUG in implemented StoreKit External Link Account API in a Vue + Capacitor app
I would like to clarify that my app is a Reader APP and a hybrid application built with Vue.js and Capacitor. To comply with Apple’s guidelines, I am not using any third-party SDKs for account management or payments. Instead, I am attempting to use the official StoreKit External Link Account API as required. To achieve this, I created a custom native Capacitor plugin in Swift, which calls the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController) to present the required modal before redirecting users to manage their accounts externally. However, I am encountering a technical issue: When building the app in Xcode 16 (with iOS Deployment Target set to 16+), the Swift compiler cannot find the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController). I have attached a screenshot showing the error in Xcode. Could you please clarify if there are any additional requirements or steps needed to access these StoreKit 2 APIs in a hybrid (Capacitor/Vue) app? Is there any limitation for hybrid apps, or is there a specific configuration needed in Xcode or the project to make these APIs available? I am committed to fully complying with Apple’s guidelines and want to ensure the best and safest experience for my users. Any guidance or documentation you can provide would be greatly appreciated. my plugin: my app in xcode - build failed I would really appreciate it if someone could help me.
1
0
155
Jun ’25
Purchase Confirmation Letter
Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto
1
0
99
Jun ’25
SubscriptionStoreView Not Working
Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?
1
0
127
Jun ’25
Storefront Country Code Inaccuracy on iOS 18
I am currently developing a feature to support global privacy compliance, which relies on accurately obtaining the user’s App Store country/region. Based on this country/region information, out App dynamically display privacy policies that comply with local regulations. To retrieve this information, I use the relevant StoreKit APIs. API usage examples: Objective-C: NSString *countryCode = [SKPaymentQueue defaultQueue].storefront.countryCode; Swift let storefront = await Storefront.current let code = storefront?.countryCode However, during sandbox account testing on iOS 18.0 and above, I noticed that the returned country code does not match the actual country/region configured in the sandbox Apple ID. This issue does not occur on systems below iOS 18.0, where the country code returned by the API matches the account setting. Since this discrepancy can directly affect the accuracy of our compliance logic, I would appreciate your clarification on the following points: Is this a known change in behavior for iOS 18? In production environments, does the country code returned by the above APIs accurately reflect the App Store region of the user’s signed-in Apple ID? Is there a recommended approach to reliably obtain the user’s App Store account country/region?
2
0
386
Oct ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
1
1
239
Jun ’25
Billing Problem while subscription renewal.
Hello, I'm currently experiencing issues with IAP subscription setup. The following error appears: "Billing Problem, There was a problem with your subscription renewal. To resolve, turn on Allow Purchases & Renewals, or leave off to test failed in-app purchase attempts and subscription renewals." I'm testing with a sandbox account, and automatic subscription renewal is turned on in the sandbox settings. A notification screen appears at the OS level, and consequently, a DID_FAIL_TO_RENEW error occurs on our payment server. I cannot determine the cause at all, so I would appreciate your assistance in checking this issue.
Replies
21
Boosts
15
Views
1.7k
Activity
Jan ’26
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
Replies
1
Boosts
1
Views
136
Activity
Mar ’26
Testing In-App Purchases
Hi, I have a couple of questions in regards to testing in-app purchases. I tested the subscription on a device but I'm not sure how to reset so I can test again. I didn't see the subscription in device settings or in Debug -> StoreKit -> Manage Subscriptions window. Additionally, I was wondering if there was a way to detect the subscription being made. I implemented this, but I'm not sure if that will work: .onChange(of: Product.SubscriptionInfo.RenewalState.subscribed) { if Product.SubscriptionInfo.RenewalState.subscribed == .subscribed { } }
Replies
13
Boosts
0
Views
463
Activity
Jul ’25
StoreKit 2 Fails to Load Subscription Products
We are experiencing a critical issue where StoreKit 2 is returning empty products when using Product.products(for:), specifically on devices running iOS 18.4.

 This issue does not occur on iOS 18.3 or earlier.

 Steps:

 Created a subscription product (e.g. "upm1") in App Store Connect
 Confirmed the product is active, localised, and part of a valid subscription group
 Call the following Swift code using StoreKit 2:
 Task { do { let products = try await Product.products(for: ["upm1"]) print(products) } catch { print("Error: (error)") } } 4. Result: products is an empty list.

 This regression is blocking subscription testing on iOS 18.4. 

 Kindly someone please advise on a potential fix or workaround.
Replies
2
Boosts
2
Views
303
Activity
Sep ’25
run XCUITest with an SKStoreReviewController
I'm building out a number of XCUITests. At one stage in my app, we present an SKStoreReviewController to ask the user if they'd like to review the app now. All I'd like to do is dismiss the view, by hitting the "Not Now" button. Normally, for other "system" views, I'd something like this: let springboard = XCUIApplication(bundleIdentifier: "com.apple.springboard") let notNowButton = springboard.buttons["Not Now"] And then I'd do an appropriate 'wait' and tap action. But for some reason, this isn't working. Looking for advice on how to properly handle this screen.
Replies
2
Boosts
0
Views
157
Activity
Jun ’25
The Apple review team is unable to fetch subscriptions.
Hello, I’ve uploaded an initial build of my iOS app with a subscription, but it was rejected under 2.1.0 Performance: App Completeness. After some investigation, it seems that the Apple review team is unable to fetch products. The following codes: First One was SubscriptionStoreView(groupID: "my_new_subscription_group_id" Second One was SubscriptionStoreView(productIDs: ["subscription_id_1", "subscrption_id_2"] is returning an empty array. I'm searching for the solution about a week. But today, another app review was rejected. In the App Store Connect, It says that the initial submission of the subscription have to be with the build. But, I can't get app review completed with unapproved subscription. Here’s what I’ve tried so far: Refactored the codes with groupID to productsIDs (didn't work) Checked .storeProductTask part (didn't work) Added some certificates if that helps to work (didn't work) The subscription were added to the binary with the first build. I checked the subscription is now "Waiting for Review" never "Approved". (I think the Approve should be first before the app review completed. If I'm wrong please let me know.) Updated the subscription information in App Store Connect and verified that the information is reflected in the app (to rule out any ID mismatches). Reviewed all agreements to ensure no missing signatures. (A few sources online suggested that this could potentially cause issues with subscription for the review team.) Despite these steps, the app continues to be rejected for the same reason. I’m struggling to understand how products are successfully fetched for testers via TestFlight while the review team repeatedly sees zero products. Any guidance on how to resolve this would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
116
Activity
May ’25
Unexpected Change in Apple Refund Handling CONSUMPTION_REQUEST - Impact on Subscription App with AI Backend
We offer a 3-day free trial, and our paywall clearly states that users will be charged after the trial ends. However, some users request refunds after the charge - even after fully using our app for days or even weeks. In some cases, refunds are approved despite the users having consumed our AI processing services for up to a month. Since our app relies on backend AI processing, each user session incurs a real cost. To prevent losses, we utilize RevenueCat’s CONSUMPTION_REQUEST system and have set our refundPreference to: "2. You prefer that Apple declines the refund". Until recently, Apple typically respected this preference, and 90% of refund requests were declined as intended. However, starting about a week ago, we observed a sudden reversal: Apple is now approving around 90% of refund requests, despite our refund preference. As a result, we are operating at a loss and have had to halt both our marketing campaigns and our 3-day free trial. We’re trying to understand whether this shift is due to a change in Apple’s refund policy, or if we need to handle CONSUMPTION_REQUEST differently on our end. Has anyone else experienced similar changes? Any insights would be greatly appreciated.
Replies
0
Boosts
1
Views
477
Activity
May ’25
TestFlight version of Mac Multiplatform is on the wrong AppStore, but not the iOS TestFlight build
Hello, I'm sure I've probably missed a checkbox somewhere.. I have a mulitiplatform app, when building from Xcode, and not using the testing config, both iOS and macOS show the correct App Store currency.. When I distribute a build through TestFlight, my Mac version shows a different country/currency price (the US one). I can't find anywhere to change this. My Mac is signed into the same sandbox account as my iOS device. Can anyone help?
Replies
1
Boosts
0
Views
218
Activity
Jan ’26
Incorrect storefront country code
Both the legacy StoreKit API and the new StoreKit 2 API return the incorrect storefront countryCode. My actual Apple ID region is Germany, and my Sandbox test user is set to France, yet the SDK consistently returns USA. Expected Results: The returned storefront countryCode should reflect the correct region - sandbox user region if signed in and real user region if not signed in with sandbox). Actual Results: Returned country code is USA with both SKPaymentQueue.default().storefront?.countryCode and await Storefront.current?.countryCode. Signing out/in, device reboot and even reset do not help, I'm stuck with USA storefront.
Replies
3
Boosts
1
Views
376
Activity
Oct ’25
Don't receive ONE_TIME_CHARGE Notification
the email say this notification type will be available to you in production beginning May 27, 2025, and you can test it in sandbox now. but i didn't receice this notification yet
Replies
1
Boosts
2
Views
184
Activity
May ’25
Does scheduling a price change of a subscription while keeping the original price for existing subscribers trigger messaging to those users?
We're planning on increasing the price of our ios in-app subscription. We will select the option "Keep the current price for existing subscribers" Reading this https://developer.apple.com/help/app-store-connect/manage-subscriptions/manage-pricing-for-auto-renewable-subscriptions/, it's not clear if existing subscribers will be notified of the change in pricing (even though that change won't impact them) or not?
Replies
0
Boosts
0
Views
124
Activity
May ’25
Apple review team unable to fetch subscriptions
Hello, New app with a simple subscription is being rejected in review, apparently because the subscription's IAP products are unavailable in the review environment. Subscription purchases work correctly in TestFlight. The only description of the problem supplied by the reviewer is "Specifically, error processing IAPs" – no screenshots or description of symptoms. However I can see from app diagnostics they are getting the log error "Subscription store should include at least one auto-renewable subscription", which implies the products cannot be loaded. There is nothing I can change at my end to resolve this. Please help. This seems to be a regular problem, reading this forum. FYI: Subscriptions work in TestFlight using the sandbox Subscription products were attached to the app version for review Subscription products have status "Waiting for review" The paid agreement is active and bank information is present I have also deleted and re-created the products with new group and product ids after a previous similar rejection. The submitted build uses these new products of course.
Replies
0
Boosts
1
Views
140
Activity
May ’25
tvOS In-App Purchase – App Not Returning After Redirecting to Settings for Apple ID Verification
I'm encountering an issue with In-App Purchases on Apple TV (tvOS): When a user initiates an IAP for the first time, the system prompts them to sign in with their Apple ID, and the purchase proceeds normally. However, on subsequent purchase attempts, if the Apple ID session has expired or additional verification is required, the system redirects the user to the Settings app to sign in again. After the user signs in via Settings, the app does not automatically return to the foreground. The user must manually press the Menu button to come back. Is this is the normal behaviour of apple tv for InApp purchase? or did I need any code improvement to solve this? What I'm trying to achieve: I'd like the app to automatically return to the foreground once the user has completed the Apple ID login in Settings. Is this behavior supported on tvOS? If not, is there any known workaround or best practice to guide the user back to the app smoothly? Any advice or guidance from Apple or other developers would be greatly appreciated!
Replies
0
Boosts
0
Views
344
Activity
May ’25
SubscriptionStoreView not showing free trial offer in release build
I'm using the SwiftUI view SubscriptionStoreView (https://developer.apple.com/documentation/storekit/subscriptionstoreview/) with a subscription group that has 2 subscriptions. I set up a free trial offer in App Store Connect (https://developer.apple.com/help/app-store-connect/manage-subscriptions/set-up-introductory-offers-for-auto-renewable-subscriptions/). The storekit file in Xcode is synced with the App Store. In debug build, this works and appears correctly, showing the free trial offer: But in release build, the free trial offer is not shown: The code is very simple: SubscriptionStoreView(productIDs: [ "[PRODUCT ID FOR ANNUAL SUBSCRIPTION]", "[PRODUCT ID FOR BIMONTHLY SUBSCRIPTION]" ]) Does anyone have a solution? Thank you. (Xcode 16.3, macOS 15.5, iOS 18.5)
Replies
0
Boosts
0
Views
137
Activity
May ’25
Failed to get productIdentifier from StoreKit
I am currently developing an auto-renewal subscription in-app purchase for my app. Currently, the subscription items have already been approved in appStoreConnect, and the .store file is synced with appStoreConnect, so the subscription items are displayed well and the test is also progressing well. However, when I build without using the .store file to perform sandbox testing, the subscription items do not appear and response.invalidProductIdentifiers appears. Is there anything I need to do additionally so that the subscription items can appear in response.products? ps. The bank account item in the contract is in 'processing' status, and the paid app contract status is 'waiting for user information'.
Replies
1
Boosts
0
Views
199
Activity
May ’25
BUG in implemented StoreKit External Link Account API in a Vue + Capacitor app
I would like to clarify that my app is a Reader APP and a hybrid application built with Vue.js and Capacitor. To comply with Apple’s guidelines, I am not using any third-party SDKs for account management or payments. Instead, I am attempting to use the official StoreKit External Link Account API as required. To achieve this, I created a custom native Capacitor plugin in Swift, which calls the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController) to present the required modal before redirecting users to manage their accounts externally. However, I am encountering a technical issue: When building the app in Xcode 16 (with iOS Deployment Target set to 16+), the Swift compiler cannot find the StoreKit 2 classes (SKStoreExternalLinkAccountRequest and SKStoreExternalLinkAccountViewController). I have attached a screenshot showing the error in Xcode. Could you please clarify if there are any additional requirements or steps needed to access these StoreKit 2 APIs in a hybrid (Capacitor/Vue) app? Is there any limitation for hybrid apps, or is there a specific configuration needed in Xcode or the project to make these APIs available? I am committed to fully complying with Apple’s guidelines and want to ensure the best and safest experience for my users. Any guidance or documentation you can provide would be greatly appreciated. my plugin: my app in xcode - build failed I would really appreciate it if someone could help me.
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1
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155
Activity
Jun ’25
Purchase Confirmation Letter
Hi all, I've received emails from other apps after making a purchase, with content like: You have purchased {App Name} on {Date & Time} and acknowledged that if you download or use this in-App Purchase within fourteen days of buying it, you will no longer be eligible to cancel this purchase. Do anyone know under what circumstances Apple sends a Purchase Confirmation Letter to the user's email after they purchase our digital products via IAP? Is this something developers can control? Additionally, I've seen pop-up reminders before making a payment in apps, with content similar to the above message. Are these reminders provided by Apple, or can developers create their own guidance to help users avoid accidental purchases? Kindly, Vanto
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1
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99
Activity
Jun ’25
SubscriptionStoreView Not Working
Hello, I have two auto-renewable subscriptions set up in App Store Connect. However, when I try to use SubscriptionStoreView, I receive the following error: Subscription store should include at least one auto-renewable subscription. I believe my .xcodeproj is misconfigured, as I created a new project since I wanted to start from scratch. What am I missing?
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1
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127
Activity
Jun ’25
Storefront Country Code Inaccuracy on iOS 18
I am currently developing a feature to support global privacy compliance, which relies on accurately obtaining the user’s App Store country/region. Based on this country/region information, out App dynamically display privacy policies that comply with local regulations. To retrieve this information, I use the relevant StoreKit APIs. API usage examples: Objective-C: NSString *countryCode = [SKPaymentQueue defaultQueue].storefront.countryCode; Swift let storefront = await Storefront.current let code = storefront?.countryCode However, during sandbox account testing on iOS 18.0 and above, I noticed that the returned country code does not match the actual country/region configured in the sandbox Apple ID. This issue does not occur on systems below iOS 18.0, where the country code returned by the API matches the account setting. Since this discrepancy can directly affect the accuracy of our compliance logic, I would appreciate your clarification on the following points: Is this a known change in behavior for iOS 18? In production environments, does the country code returned by the above APIs accurately reflect the App Store region of the user’s signed-in Apple ID? Is there a recommended approach to reliably obtain the user’s App Store account country/region?
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2
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386
Activity
Oct ’25
Inconsistent behavior with transactionId and appAccountToken in iOS Sandbox purchases (StoreKit1 & StoreKit2)
Hi, I'm reaching out to report a recurring issue with in-app purchases on iOS that seems to be related to Apple’s transaction handling — not to third-party libraries. In my Flutter application, I use both StoreKit2 and StoreKit1 (for comparison) via different packages, including the official in_app_purchase package. However, in both cases, I’m experiencing unexpected reuse of transactionId and appTransactionId values, even when initiating fresh purchases with unique appAccountToken values. Problem Summary: Purchase Stream Returns Old Purchases When calling buyNonConsumable() with a new product, the purchase stream still returns data for a previously purchased product, despite clearing all Sandbox transactions and using a new applicationUserName for each attempt. Transaction IDs Reused Across Distinct Purchases Even when generating a new UUID for appAccountToken on each purchase, the returned appTransactionId and transactionId are reused — this breaks our server-side logic, which expects these fields to uniquely identify purchases and users. Example Logs: // First purchase { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928154716" } // Second purchase (different user context) { "appAccountToken": "2d5a0880-f68e-44a7-a414-f51204e63904", "appTransactionId": "704464472748013865", "transactionId": "2000000928429780" } Even when using a different productId, the appTransactionId stays the same. When using StoreKit1, the productId updates properly, but the transactionId still matches the previous one. This behavior also affects App Store Server Notifications (V2): we have observed notifications tied to appAccountTokens from completely different user accounts (based on internal logs), sometimes delayed by days or weeks. I’ve prepared a reproducible example using the official Flutter in_app_purchase sample with minimal changes — you can find it here: Github gist The code is almost identical to the package example. I only added UUID generation for applicationUserName in _getToken(). In the actual app (not in this example), I retrieve the token from an API. Additional Observations from the Community: We’ve also found similar issues reported in other frameworks and languages. For instance, a developer using react-native-iap observed that App Store Server Notifications in TestFlight were tied to previously deleted users, even after signing up with a new user account and generating a new appAccountToken. Details here: User A deleted → User B signs up → receives upgrade event with User A’s token Notification uses appAccountToken from old account, not the new one This strengthens the suspicion that the issue may be related to how Apple associates transactions with Apple IDs in test environments. Questions: Is it expected for transactionId or appTransactionId to persist across purchases within the same Apple ID, even for different user contexts (e.g., separate logins in the same app)? Is there any official recommendation for avoiding this kind of data reuse in Sandbox or TestFlight environments? Should I expect appAccountToken in server notifications to always match the latest value provided during the purchase? Thank you in advance for your assistance. I would appreciate any clarification or advice regarding this issue, as it impacts production logic that relies on these identifiers being unique and consistent.
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239
Activity
Jun ’25