Subscriptions

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Give users access to content, services, or premium features in your app on an ongoing basis with subscriptions, a type of in-app purchase.

Posts under Subscriptions tag

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No Verification Code - Agreement
I am in Apple Connect and in order to sell my Subsricptions in my mobile app i need to agree to the DSA and fill in my contact information. i do so, but only my email gets a verification code meanwhile my phone does not get one! I tried sms and call but both did not work. because i cant verify i cant agree and because of that i cant sell my subsription?!! *** is this clown show???
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265
Feb ’25
App Store Connect API - Can't modify subscription price that's close to its effective date
Hello, I'm using the App Store Connect API to check and modify subscription prices. I know there can be only 1 outstanding future price change for subscription pricing, so I check for any scheduled future price changes (after today's date) and then delete them before setting new ones. This works 95% of the time -- except in the last little bit before the date changes. For example, if it is 1 hour before midnight and tomorrow's date is when the scheduled price change goes into effect, when I try to delete, I'll get something like this: The request failed with response code 409 ENTITY_ERROR. There is a problem with the request entity. Cannot delete Subscription Price with id . Only future price changes can be deleted. If I look at the same subscription in App Store Connect, it will still show it as a future price change, and won't show the usual buttons to modify or delete it. However, in App Store Connect, I can still hit the "+" button to create a new price change and it will successfully delete and replace the pending price change, which will then appear with the usual Delete and Edit buttons. My first thought was that maybe it was a timezone issue, but if I go to put the new pricing into effect, that request fails with an error like this: "errors" : [ { "id" : "5a51c570-1f38-4fa0-b490-9fa979f4aecf", "status" : "409", "code" : "STATE_ERROR", "title" : "The request cannot be fulfilled because of the state of another resource.", "detail" : "Must delete future price change before creating a new price change." } ] So... my questions are: Is this expected behavior? How can App Store Connect replace the pending price change in the final hours but I can't do it with the API? As a workaround, is there a set amount of time before the price change goes into effect where the prices should no longer be editable? Thanks!
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327
Feb ’25
Renewal Info never contains offerType
Signed renewal info from 'Get Subscription Statuses' or in server notifications never has the offerType or offerDiscountType even when the corresponding transaction does have those values set. Our offer is a free trial. Do these properties refer to something different in JWSRenewalInfoDecodedPayload than they do in transactions? I'm trying to determine whether a subscription (identified by originalTransactionId) is currently in a free trial based on server notifications. The status doesn't tell us if the subscription is currently in free trial and the signedTransactionInfo may be for an older transaction.
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628
Feb ’25
Sandbox user can't see StoreKit subscriptions
Hi everyone, I’m struggling to get StoreKit 2 to fetch products in my SwiftUI app while using a sandbox user. I think I’ve followed all necessary setup steps in Xcode, App Store Connect, and my physical test device, but Product.products(for:) always returns an empty array. I’d appreciate any insights! What I’ve Done Local App Setup (Xcode 16.2) Created a blank SwiftUI Xcode project. Enabled In-App Purchase capability under Signing & Capabilities. Implemented minimal StoreKit 2 code to fetch available products (see below). Using the correct bundle identifier, which matches App Store Connect. App Store Connect Configuration Registered the app with the same bundle identifier. Created an Auto-Renewable Subscription with: Product ID: v1 (matches my code). All fields filled (pricing, localization, etc.). Status: Ready for Review. Linked the subscription to the latest app version in App Store Connect. Sandbox User & Testing Setup Created a sandbox tester account. Logged in with the sandbox user under Settings → Developer → Sandbox Apple ID. This was on my physical device (iOS 18.2). Installed and ran the app directly from Xcode (⌘+R). Issue: StoreKit Returns No Products Product.products(for:) does not return any products. There are no errors thrown, just an empty array. I confirmed that StoreKit Configuration is set to None in Xcode. No StoreKit-related logs appear in the Console. Code Snippets //StoreKitManager.swift import StoreKit import SwiftUI @MainActor class StoreKitManager: ObservableObject { @Published var products: [Product] = [] @Published var errorMessage: String? func fetchProducts() async { do { let productIDs: Set<String> = ["v1"] // Matches App Store Connect let fetchedProducts = try await Product.products(for: productIDs) print(fetchedProducts) // Debug output DispatchQueue.main.async { self.products = fetchedProducts } } catch { DispatchQueue.main.async { self.errorMessage = "Failed to fetch products: \(error.localizedDescription)" } } } } //ContentView.swift import SwiftUI struct ContentView: View { @StateObject private var storeKitManager = StoreKitManager() var body: some View { VStack { if let errorMessage = storeKitManager.errorMessage { Text(errorMessage).foregroundColor(.red) } else if storeKitManager.products.isEmpty { Text("No products available") } else { List(storeKitManager.products, id: \.id) { product in VStack(alignment: .leading) { Text(product.displayName).font(.headline) Text(product.description).font(.subheadline) Text("\(product.price.formatted(.currency(code: product.priceFormatStyle.currencyCode ?? "USD")))") .bold() } } } Button("Fetch Products") { Task { await storeKitManager.fetchProducts() } } } .padding() .onAppear { Task { await storeKitManager.fetchProducts() } } } } #Preview { ContentView() } Additional Information iOS Version: 18.2 Xcode Version: 16.2 macOS Version: 15.3.1 Device: Physical iPhone (not simulator) TestFlight Build: Not used (app is run directly from Xcode) StoreKit Configuration: Set to None
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382
Mar ’25
Provisioning Profile Missing In-App Purchase Entitlement (com.apple.developer.in-app-purchase)
Hi everyone!, I would love your help with this please as I have been stuck for days with no solution. Issue: I'm trying to enable In-App Purchases (IAP) in my app, but my provisioning profile does not include the com.apple.developer.in-app-purchase entitlement. When I attempt to build in Xcode, I see the following error: Provisioning profile "iOS Team Provisioning Profile: org.thewhiteowl.mindflow" doesn't include the com.apple.developer.in-app-purchase entitlement. I've already verified my Apple Developer account, and Apple Support confirmed that everything looks correct from their end. Steps Taken So Far: Verified In-App Purchases is Enabled in the Apple Developer Portal under Certificates, Identifiers & Profiles → Identifiers. Accepted All Agreements in App Store Connect → Agreements, Tax, and Banking (everything is marked Active). Created a New Provisioning Profile Manually: . Go to developer.apple.com . Navigate to Certificates, Identifiers & Profiles . Click "+" to register a new provisioning profile . Choose App Store Connect → Click Continue . Select App ID → MindFlow App (PM7JVFLCVC.org.thewhiteowl.mindflow) → Click Continue . Select Certificate → The White Owl LLC (iOS Distribution) (Valid until Feb 22, 2026) → Click Continue . Enter Provisioning Profile Name: "MindFlow Distribution" → Click Generate . Download the profile and inspect the Entitlements section ❌ The In-App Purchase entitlement is missing (com.apple.developer.in-app-purchase does not appear). Additional Troubleshooting: . Tried regenerating the provisioning profile multiple times . Deleted & reinstalled Xcode completely .Ensured App ID is Explicit (not Wildcard) . Tried refreshing App ID capabilities by toggling other entitlements . Checked for misconfigurations in Expo and EAS (using Expo.dev for deployment) Questions: Why is the In-App Purchase entitlement missing from the generated provisioning profile? Is there a way to force the entitlement to appear? Could this be an issue with the Apple Developer Portal, and if so, is there a workaround? Any help or insights would be greatly appreciated! 🚀
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449
Mar ’25
Problems testing in-app subscriptions
Hello. I’m having some issues testing my in app subscriptions. when I request the products from my subscription ID I get no errors but get an empty array. the subscriptions show as ‘waiting for review’. is this why they aren’t appearing? Do I need to submit a version of the app for review in order to test them? That seem strange! Thanks for any help
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239
Mar ’25
IOs App In App Fees
Hi, We have built a Web App that allows small clubs (such as gymnastics or cheerleading clubs) to manage their members, maintain a small store and allows members to subscribe to and pay for courses, classes and other such in-person events. We are starting to build an IOs App that will allow Club Members to book and pay for in-person events and buy physical items from a Club's online store (such as uniforms etc.). We would like to use Stripe to take payments from within the app. The app itself will be free. I want to be sure about the rules around In App purchases, more specifically the fees for taking such payments. If Clubs have to pay Apple's 30% payment fees for In App purchases, it makes payment through the IOs apps not viable. Can anyone confirm that this app would be allowed to use Stripe for payments and not have to use StoreKit? Also that this app would not be subject to the 30% fees for purchases of in-person events and physical products?
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290
Mar ’25
Is a free dating app acceptable?
We are currently developing a dating app. Considering that the number of users will be relatively small at the initial launch, we are thinking of offering subscription features for free, such as flight mode and read receipts. This means that our initial version will be a completely free product with no in-app purchases or subscriptions. However, we are concerned that this might lead to rejection during the App Store review process. We would greatly appreciate any guidance from the Apple review team on whether this approach is acceptable. Thank you very much!
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385
Mar ’25
How to validate Streamlined Purchasing with storekit 2
users download app with Streamlined Purchasing ,but the logic of checking subscription doesn't work. there the code: func checkSubscriptionStatus() async { for await entitlement in Transaction.currentEntitlements { guard case .verified(let transaction) = entitlement else { continue } if transaction.productID == monthlyProductID || transaction.productID == yearlyProductID { if transaction.revocationDate == nil && !transaction.isUpgraded { let activeSubscribed = transaction.expirationDate ?? .distantFuture > .now if activeSubscribed { hasActiveSubscription = activeSubscribed // other operation } } } } }
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237
Mar ’25
How to remove an In-App Purchase from App Store Connect that's "In Review"
Our app is getting rejected because they can not find our lifetime offering in app purchase. We added it as a test, but now would like to remove it from App Store connect, but in the UI on the website, I see no option to remove it. It has been "In Review" for a while. We marked it as "Remove from Sale", but we are still getting rejected. Any advice?
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300
Mar ’25
IOS IAP initialization failed: NoProductsAvailable - No Product returned from store but this app works on Android and google play store
works perfectly on android but doesn't work at all on IOS and i have used the same bundle id and product ids on both stores. The error that i get on IOS is : "IAP initialization failed: NoProductsAvailable - No Product returned from store" Here are the things that i've done: Created an App ID on the apple developer portal with the correct capabilities I have enabled the correct capabilities on the xcode project Unity Framework is embed and signed, Storekit (do not embed) In singin and capabilities in-app purchases is there I am using testflight to submit the app with a distribution certificate that appears to be valid I've checked the the bundle identifier and it's the same everywhere (unity project, xcode project, App ID) All of the products are cleared for sale and are in the status "ready to submit" I always uninstall the old app version before testing the new one My banking updates are still processing does this effect TestFlight IAP Paid Apps Agreement is in Pending User Info state does this effect also I still haven't filled out the tax forms, so I'm wondering if I need to complete them before my app's in-app purchases (IAPs) work in TestFlight.
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401
Apr ’25
Issue with In-App Subscription Payments – Pending Transactions
Hi, I am experiencing an issue with in-app subscriptions in my React Native application known-singles, using the react-native-iap library. When a user subscribes to a plan, the transaction executes successfully, and a receipt is returned. However, the transaction remains in a pending state indefinitely and does not update. Additionally, the transaction amount is not deposited into my bank account, even though all banking details are correctly set up in App Store Connect. We have thoroughly debugged the issue on our end but could not identify the cause. TestFlight transactions complete successfully, but real purchases remain stuck in pending status. Here are the relevant details of our implementation: React Native version: 0.60.4 react-native-iap version: 4.2.2 Could you please assist in resolving this issue? Any guidance on why transactions are not being completed and why payouts are not being processed would be greatly appreciated. Looking forward to your support.
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198
Mar ’25
How does Apple determine consumptionStatus for subscription refunds?
Hello, We are an app developer offering subscription-based services, and we want to better understand how Apple determines the consumptionStatus when processing refund requests for in-app subscriptions. Based on Apple’s documentation on subscription refund requests, we understand that the consumptionStatus value plays a key role in Apple’s refund decision-making process. However, the documentation does not provide a clear guideline on how much usage qualifies as consumptionStatus = 2 (partially used) vs. consumptionStatus = 3 (fully used). Our key questions: 1. Usage Threshold: Does Apple have a specific percentage of subscription duration (e.g., 20% of the subscription period) that determines whether a subscription is considered “fully used”? 2. Function-Based Usage: Does Apple prioritize certain types of user actions (e.g., unlocking premium content, engaging with subscription features) when evaluating consumptionStatus? 3. Best Practices: Are there recommended best practices to increase the credibility of our consumptionStatus = 3 submission to minimize unjustified refunds? 4. Refund Preference Impact: If we set refundPreference = 2 (deny refund), how much influence does it actually have on Apple’s decision? We aim to reduce unnecessary refunds while ensuring fairness to our users. Any official guidance or insights from other developers would be greatly appreciated! Thank you!
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217
Mar ’25
No Renew button (membership)!
We had a work card attached to our developer's account. team ID 924RUYJZ34 dev ID 8771bf7b-31a9-4602-baae-02580fe5b6c4 Funds are debited from this card in other services, there are no problems with it, the amount in the account is sufficient. Our membership subscription did not renew automatically. The applications are blocked. We can't renew our subscription, there's no Renew button anywhere. There is no way to extend it on any device, web version, or anywhere else. We can't even cancel and re-arrange it, all the functions don't work. Please help us, how can we renew our subscription?!
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321
Mar ’25
Subscriptions not selectable during binary submission - stuck in "Developer Action Needed"
I am experiencing difficulties including subscriptions for the first time in a new binary version. The subscriptions are currently in “Developer Action Needed” status, and I am unable to reset them to “Ready to Submit”. I assume this is why the “Select In-App Purchases and Subscriptions” option is missing from the binary version page. Since subscriptions are a vital part of the app, their absence has led to the app being rejected in the review process. Any advice on how to proceed?
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220
Mar ’25