Hello, We are facing an issue with In-App Purchases (subscriptions) in two iOS apps built with React Native + react-native-iap. Issue Some users receive the error: E_CONNECTION_CLOSED during the purchase flow. However: The payment is successfully deducted via the App Store. The subscription appears in the user's Apple ID subscription list. But on our side: The app does not receive the StoreKit transaction callback No receipt or transaction ID is delivered Our backend cannot validate the purchase. Restore Purchases When affected users try Restore Purchases, StoreKit returns: No purchases found even though the subscription is visible in their Apple ID. Most affected users are from India, and many payments are made via UPI through App Store billing. Has anyone experienced a case where: *the user is charged *the subscription exists in Apple ID *but StoreKit never returns the transaction or receipt? Any suggestions on how to recover these transactions would be greatly appreciated. Thanks!

I hope you are doing well. I am reaching out to inquire about a few aspects of implementing non-renewing subscriptions in our app. Firstly, we have encountered a limitation in App Store Connect where the maximum price tier available for non-renewing subscriptions in Euros is €1199. However, our product is priced at €1799. Could anyone please advise how we can handle this scenario? Is there a way to request custom pricing beyond the available tiers, or is there an alternative approach you would recommend? Additionally, we would like clarification on the following: Promo Codes: Are promo codes supported for each non-renewing subscription product? If so, how can we configure and distribute them? Installment Payments: Is it possible to enable installment-based payments for non-renewing subscriptions? If yes, could you guide us on how to set this up or if there are any prerequisites?

I have the typical StoreKit 2 manager class, where I check currentEntitlements for subscription. I have filed a feedback (FB22349195), I hope someone can take a look at it. func updateCustomerProductStatus() async { var activeSubscription: String? = nil // BUG: In some cases the currentEntitlements does not emit a transaction until the device is reboot for await result in Transaction.currentEntitlements { print("Found transaction: \(result)") // This print does not appear until a restart! do { let transaction = try checkVerified(result) // Skip revoked transactions if transaction.revocationDate != nil { print("Skipping revoked transaction for \(transaction.productID)") continue } // Skip expired subscriptions if let expirationDate = transaction.expirationDate, expirationDate < Date() { print("Skipping expired subscription for \(transaction.productID)") continue } // Check product type switch transaction.productType { case .autoRenewable: activeSubscription = transaction.productID default: break } } catch { print("Unable to verify transaction: \(error)") } } // Update state once after processing all entitlements self.activeSubscription = activeSubscription print("updateCustomerProductStatus() activeSubscription: \(activeSubscription ?? "nil")") } There is some unexpected behavior where the currentEntitlements does not emit a result until the iPhone device is reboot. This bug appeared in iOS 26.4 (and in the betas).

Submitted my app and it was approved by Apple. I then downloaded it from the app store and went through onboarding however when I tried to complete a purchase it failed. Went back to app store connect and saw that there is an issue with my subscriptions. Says localization is rejected but does not provide any reason why. Any ideas?? Everything worked fine with sandbox account.

Hello Apple team, We would like to access the user's available purchases from the keyboard extension. Making purchases directly from the keyboard is a great benefit, but we assume it is intentionally disabled to prevent abuse or fraudulent purchase attempts. What we care about the most is determining if the user has an item that contains a discount or a free trial to personalize messaging when we suggest the user go to the app and make a purchase. We hope you'd consider revising your policy around StoreKit usage.

Hi, I’ve been invited to an Apple Developer account with the Developer role. I’ve already created a subscription in App Store Connect, but when I try to fetch available subscriptions in Xcode for in-app purchase, nothing appears to be available for purchase.

Since January 28, 2026, we’ve noticed an increase in StoreKit-related errors during purchase flows. Specifically, we’re seeing a spike in errors reported as “Unable to Complete Request”, categorized as unknown StoreKit errors. This correlates with a noticeable drop in the overall purchase success rate. A few observations: The issue is not limited to the latest app version, it also affects older versions. It appears to occur only on iOS 17+. The impact seems country-specific: some regions are affected more heavily, while others show no significant change compared to previous days. At the moment, there are no related incidents reported on Apple’s System Status page. Given these symptoms, this looks like a potential StoreKit / Apple API issue, but we haven’t found any official confirmation yet. Has anyone else observed similar StoreKit behavior recently on iOS 17+? Any insights or known issues would be greatly appreciated.

Why is this rejection coming? I don't understand.I can't see anything in my mailbox.

Apple rejected in-app purchases & subscriptions due to App Store Localization being rejected. But they didn't provide any reason why they rejected localization. The product status is Developer Action Needed & under details, App Store Localization is rejected. I already tried to edit the description and submit it again, but I am getting the same rejection. The product name & display name are also the same. If anyone knows the reason or resolution to fix this localization issue, then let me know.

One of our apps has 85% stuck in Billing Retry -- We are so confused. All the users are from the US, and have a one-week free trial. We had 1,000 subscriptions expire from this issue. So any help would be so appreciated.

We got Advanced Commerce API and the generic product identifiers approved. When I was try to migrate a sandbox subscription to ACA enabled subscription I hit an error Request payload (Hid some info but the requestReferenceId is the real) { "descriptors": { "description": "Migrated", "displayName": "Migration" }, "items": [ { "sku": "product_1mo_999", "description": "description", "displayName": "Product" } ], "requestInfo": { "requestReferenceId": "3b0b8e67-d8a0-45f4-8f6d-06bffa9a2c08" }, "storefront": "USA", "targetProductId": "com.company.generic.subscription", "taxCode": "C003-00-1" } Response { "errorCode": 5000000, "errorMessage": "An unknown error occurred." }

I’m trying to find out whether anyone has seen this kind of App Store Connect issue remain unresolved for this long. This is for a first auto-renewable subscription. Timeline: Original support case opened: Feb 27, 2026 Support initially repeated the normal guidance that the first subscription must be submitted with the app version I explained that the issue was not the process itself, but a stuck review state On Mar 25, 2026, I was told the case had been escalated to the appropriate internal team Since then, I have sent follow-up emails asking for status / owner / ETA As of Apr 12, 2026 (KST), there has still been no meaningful update Current state in App Store Connect: App version 1.0.10 is still “Prepare for Submission” Previous 1.0.10 submissions show as “Deleted” There is no active app review submission for 1.0.10 The subscription previously showed “Waiting for Review” Now the subscription itself shows “In Review” But its localization still shows “Waiting for Review” So the state looks inconsistent: no active app review submission app version still draft subscription partially moved into review anyway At this point I’m not asking about the normal first-subscription submission flow. I already understand that. What I’m trying to understand is: Has anyone seen a case like this stay stuck for 6+ weeks? Has anyone had Apple say it was escalated internally and then go silent for weeks? Did Apple eventually fix it manually? Is this something that can remain stuck indefinitely unless the internal team intervenes? Any comparable experience would be helpful.

Hello I have buy new developepr membership and i have get email for purchase confirmation but when ihave go to developer account i have seen this. Purchase your membership. To continue your enrollment, complete your purchase now. Your purchase may take up to 48 hours to process. Please help me why it will show this if i have already buy the membership and i itune i have check and see the member is active and valid for 1 year. Please help me to solve this issue.

Good afternoon, I‘m currently disputing over (8) applications on the App Store for legal (intellectual property right infringement) and for fraud. The mobile applications I created were hijacked from me and even submitted an FBI report. I’m wondering how long for Apple to recover these mobile applications? And how does the original financials work for the mobile apps I created since they were uploaded using API keys? I submitted legal intellectual property rights infringement, reported the apps to Fraud. All mobile applications should be listed under my Apple Developer Account. Furthermore, where do I go if I need assistance with these apps? I submitted the complaints about two weeks ago. Also when will Apple side legal be able to resolve these issues. The banking information for all mobile applications should also be freezed. Can someone from Apple help me get this resolved? All mobile applications banking and financials should be frozen due to the fraud I reported.

I am submitting a new app, so the subscription has to be submitted as part of the overall app review at first, I can't submit it directly on its own. I didn't know this at first, and submitted the subscription directly. It obviously got rejected with the status "developer action needed". Now no matter what I change I cannot seem to get the status to update from "Developer Action Needed" to a more favorable status. This is obviously a problem because until I can get the status to update, I cannot attach it to submit with my app. Any ideas on how to get the status on my subscription to update to "Ready to submit" so that I can attach it with my binary and submit it with my overall app submission?

Has anyone experienced something similar with App Review / App Store Connect? We ran into a very frustrating situation that is now seriously affecting our release and iteration plan. What happened: One of our subscription products was initially rejected on “value” grounds. Although we disagreed with that assessment, we removed that subscription from the latest build in order to move the review process forward. The problem is that the subscription product remained stuck in “In Review” status in App Store Connect. Because of that state, we were unable to edit, remove, or modify it from our side. App Review then rejected the app again under Guideline 2.1(b), saying the IAP attached to the submission could not be found in the binary. So the issue is basically: we already removed the product from the app as requested, but App Store Connect still keeps that product attached to review, and we have no way to remove it ourselves. Then the app gets rejected for exactly that mismatch. We explained this multiple times, attached recordings and backend screenshots, but the responses mostly repeated the same review language and pointed us to contact support. Questions: Has anyone had a subscription get stuck in “In Review” and become impossible to remove? How was it finally resolved? Did Apple manually remove it from the submission, reset the review state, or require you to withdraw and resubmit everything? This has already caused major delays to our release cycle, so any similar experience or practical advice would be greatly appreciated.

I am trying to release a web view app using capacitor. In storekit I get the price and subscription length just dandy. but when I use my real phone, with setting to force app to use store, the apple store returns invalidProducts: with my product ID. that then causes my app to fail. the subscription site in state "waiting for review"- Each time i submit the app, I delete the current subscription and then update the app to point at a new one. does the subscription need to be active to pass review, and how to pass review while submitting a subscription (subscription must be submitted with an app). feel I am going round in circles a little. thanks for any tips or pointers

Hi everyone, I submitted an app update with an auto-renewable subscription, but it was rejected during App Review. The issue is that the rejection message did not clearly specify what part of the subscription implementation is incorrect, so I'm not sure how to proceed. Here is my setup: Subscription type: Auto-renewable StoreKit version: (StoreKit 1 / StoreKit 2) Server-side validation: Yes / No Products configured in App Store Connect: Yes Tested in Sandbox: Yes (working as expected) Questions: Are there common reasons why subscriptions get rejected without detailed explanations? What areas should I double-check (receipt validation, product configuration, UI compliance, etc.)? Is there a recommended way to get more detailed feedback from App Review? Any guidance would be appreciated. Thanks!

Hi everyone, I am trying to submit the first version of my app with auto-renewable subscriptions, but I am stuck in a loop. Both of my subscriptions (Yearly and Monthly) are stuck with the status "Developer Action Needed". Because of this status, they do not appear in the list of available In-App Purchases when I try to attach them to my app binary on the App Store Connect submission page. Here is what I have already done/checked: All metadata is filled out (Display Name, Description, Pricing). Review Information is complete (Screenshot and Review Notes are provided). My "Paid Applications" agreement in the Agreements, Tax, and Banking section is Active. I contacted Apple Developer Support by phone, but they were unable to resolve the issue and suggested I post here for help. Has anyone experienced this "limbo" before? How can I trigger the status to change to "Ready to Submit" so I can finally attach them to my build and send the app for review? (I have attached screenshots of my App Store Connect dashboard showing the issue). Thanks in advance for any help!

Hello, I have a blocking issue in App Store Connect. I need to submit my In-App Purchase together with the app (first-time approval), but: The option to attach In-App Purchases is missing I cannot create a new app version I cannot properly edit the current version This creates a deadlock and prevents me from submitting the app correctly. This does not seem like a configuration issue, but a problem in App Store Connect. Has anyone experienced this or knows how to resolve it? Thank you.