Posts under App & System Services topic

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How to remotely disable or block apps on a child’s device using FamilyControls and DeviceActivity API?
After reading Apple documentation (FamilyControls, DeviceActivity, ManagedSettings, ManagedSettingsUI, ScreenTime) and testing the API, I do not find a way to get the child's device apps on the parent device in order to block them or disable them for a certain time. Is there a way of doing it? Or can it only be done locally on the child device?
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Mar ’25
How to update business information on Apple Maps Ukraine?
Hello everyone, I need help updating business information on Apple Maps for locations in Ukraine. Unfortunately, the usual methods, like "Report an Issue" in the Maps app or using Apple Business Connect, don’t seem to be working properly for Ukrainian businesses. Many locations have outdated or missing details, which is frustrating for both business owners and customers. Given the current situation, keeping information accurate is more important than ever. Has anyone successfully updated business listings in Ukraine recently? If so, could you share the process or any contacts that might help? Any advice would be greatly appreciated! Thanks in advance!
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309
Mar ’25
Receiving 404 Error for APNs Server Notifications When Validating signedPayload
Hi everyone, I'm experiencing an issue with APNs server notifications where I receive a 404 error when trying to validate the signedPayload from Apple's notification. Below is a sanitized version of my code: class ServerNotificationAppleController extends Controller { // URL for StoreKit keys (Sandbox environment) private $storeKitKeysUrl = 'https://api.storekit-sandbox.itunes.apple.com/inApps/v1/keys'; public function handleNotification(Request $request) { \Log::info($request); $signedPayload = $request->input('signedPayload'); if (!$signedPayload) { return response()->json(['error' => 'signedPayload not provided'], 400); } // Step 1: Create your JWT token (token creation logic can be in a separate service) $jwtToken = $this->generateAppleJWT(); // Step 2: Send a request to the StoreKit keys endpoint $response = Http::withHeaders([ 'Authorization' => 'Bearer ' . $jwtToken, ])->get($this->storeKitKeysUrl); Log::info('Apple Keys Status:', ['status' => $response->status()]); Log::info('Apple Keys Body:', ['body' => $response->body()]); if ($response->status() !== 200) { return response()->json(['error' => "Apple public keys couldn't be retrieved"], 401); } $keysData = $response->json(); // Step 3: Validate the signedPayload $validatedPayload = $this->validateSignedPayload($signedPayload, $keysData); if (!$validatedPayload) { return response()->json(['error' => 'Invalid signedPayload'], 400); } // Process the validated data as needed Log::info("Apple Purchase Data:", (array)$validatedPayload); return response()->json(['message' => 'Notification processed successfully'], 200); } private function generateAppleJWT() { // API key details (replace placeholders with actual values) $keyId = config('services.apple.key_id'); // e.g., <YOUR_KEY_ID> $issuerId = config('services.apple.issuer_id'); // e.g., <YOUR_ISSUER_ID> $privateKey = file_get_contents(storage_path(config('services.apple.private_key'))); // Set current UTC time and expiration time (20 minutes later) $nowUtc = Carbon::now('UTC'); $expirationUtc = $nowUtc->copy()->addMinutes(20); // Create the payload with UTC timestamps $payload = [ 'iss' => $issuerId, 'iat' => $nowUtc->timestamp, 'exp' => $expirationUtc->timestamp, 'aud' => 'appstoreconnect-v1', 'bid' => 'com.example.app', // Replace with your Bundle ID if necessary ]; // Generate the JWT token return JWT::encode($payload, $privateKey, 'ES256', $keyId); } private function validateSignedPayload($signedPayload, $keysData) { try { $jwkKeys = JWK::parseKeySet($keysData); return JWT::decode($signedPayload, $jwkKeys, ['RS256']); } catch (\Exception $e) { Log::error("Apple Purchase Validation Error: " . $e->getMessage()); return null; } } } I’m particularly puzzled by the fact that I receive a 404 error when trying to retrieve the public keys from the StoreKit keys endpoint. Has anyone encountered this issue or can provide insight into what might be causing the error? Any help or suggestions would be greatly appreciated. Thanks!
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Mar ’25
Carplay
When are you guys going to fix the CarPlay issues with this new update? I use this for work and it’s really an issue. Nothing is working and it takes up entirely too much space.
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393
Feb ’25
Contacts Framework Question
Hey, I would love to access the users Contact (ie. the Me Card) Apple recently released the Invites app and within this app you can find the users Contacts Photo. I tried to replicate this behaviour but I currently need to match based on a name or email or something else. I have no idea how to receive this data because when using the Invites app I only remember the app asking for Contacts permission and nothing else so far. let store = CNContactStore() let keysToFetch = [CNContactImageDataAvailableKey, CNContactImageDataKey, CNContactThumbnailImageDataKey] as [CNKeyDescriptor] let email = "test@test.de" let predicate = CNContact.predicateForContacts(matchingEmailAddress: email) do { let contacts = try store.unifiedContacts(matching: predicate, keysToFetch: keysToFetch) let imageDatas: [Data] = contacts.compactMap { $0.imageData } self.images = imageDatas.map { UIImage(data: $0) ?? UIImage() } } catch { print("Error fetching contacts: \(error)") } This is how I am retrieving the Image. MAYBE someone can help me out. Thank you so far ~ Flo
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366
Feb ’25
Gathering Required Information for Troubleshooting Tap to Pay on iPhone
While troubleshooting Tap to Pay on iPhone, it is essential that the developer is able to collect logs on their device and check those logs for error messages. This is also essential when reporting issues to Apple. To gather the required data for your own debugging as well as reporting issues, please perform the following steps on the test device: Install the Tap to Pay profile on your iPhone. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iPhone. Create a Feedback Assistant report with the following information: The bundle ID The serial number of the device. For iOS, open Settings > General > About (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. For iOS, open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The timestamp (including timezone) of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Submitting Your Feedback After your submission to Feedback Assistant is complete, please respond to your post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your app, a configuration issue within your developer account, app configuration, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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578
Mar ’25
iOS reports incorrect own IP address to apps when connected to WiFi
I have an iPhone app which relies heavily on TCP/IP communication in the local network. Therefore, the application starts a server socket and accepts incoming connections. This worked flawlessly for a long time and we had no problems with this. Problem In the last days however, we observed that for some iPhones with the server role other devices cannot connect to the server of our app. The server does not accept incoming connections on the devices IP address and the client times out. Environment Both iPhones (the server and the client) are in the same network with 192.168.1.0 address range and 255.255.255.0 subnet mask. The server has the IP 192.168.1.11 and the client has 192.168.1.22. This is a normal home WiFi network with no special firewall rules. Both devices have mobile data disabled and the "access local network" permission is granted. The server socket is bound to all interfaces (0.0.0.0). More technical symptoms When the server iPhone is in this faulty state, it seems like it somehow has two ip addresses: 192.168.2.123 and 192.168.1.11 The WiFi preferences show the (correct) .1.11 ip address. The Apps however see the (wrong) .2.123 ip address. I cannot explain where the other ip address comes from and why the device thinks it has this ip address. I've collected interface diagnosis information on a faulty iPhone and it listed the following interfaces and IPs: en0 -> 192.168.2.123 lo0 -> 127.0.0.1 pdp_ip0 (cellular) -> 192.0.0.2 pdp_ip1 to pdp_ip6 (cellular) -> -/- ipsec0 to ipsec6 (vpn) -> -/- llw0 (vpn) -> -/- awdl0 -> -/- anpi0 -> -/- ap1 -> -/- XHC0 -> -/- en1 and en2 (wired) -> -/- utun0 to utun2 (vpn) -> -/- The correct ip of the device is not listed anywhere in this list. A reboot helped to temporarily fix this problem. One user reported the same issue again a few hours later after a reboot. Switching off WiFi and reconnecting does not solve the problem. This issue occurred on several iPhones with the following specs: iOS Version 18.1.1, 18.3.1 iPhone 13 Pro, iPhone 13 Pro Max, iPhone 15 Pro The problem must be on the server side as the client can successfully connect to any other device in the same network. Question(s) Where does this second IP come from and why does the server not accept connections to either ip even though it is bound to 0.0.0.0? Are there any iOS system settings which could lead to this problem? (privacy setting, vpn, ...) What could be done to permanently fix this issue?
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Mar ’25
Unblocking Apps After a Scheduled Duration in FamilyControl
I am able to block apps using FamilyControl and Shield. Unblocking is also simple—just assign nil to store.shield.applications. However, I want to unblock them even when the app is not open. Use case: Let's say the app allows users to create a session where a particular app is blocked for a specific duration. Once the session starts, the app should remain blocked, and as soon as the session time ends, it should automatically be unblocked. Please help me with this. Thank you!
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457
Feb ’25
The App Remembers Location Access Permission only for 24 Hours
We have a PWA app developed by our company. In order to distribute this app to users' iPhones, we put this PWA app inside an XCode app. That means we put a WebView in XCode to display the PWA URL. Everything works perfect, except for location access. The PWA app access the device location. When the first time the app acess location, it asks for user consent two times, by PWA app and by the XCode app. This is fine. When the user clicks Allow, the XCode app preserves the user choice and never asks again. However, the PWA app keeps on asking user permission every day. If we close the app open again, it will ask one more time. That means twice daily. But if we close and open the app for a third time, it will not ask. It remembers the user choice only for 24 hours. If we install the PWA app directly in iPhone (that means if we add the URL as bookmark in home screen), it is asking for location permission only once. However, when we put this app inside an XCode app it is asking every day. This affects the user experience, and as our users are not tech savvy, causing many issues. Is there a way to force the PWA app inside XCode app to remember the user choice? Any help is very much appreciated. Thanks,
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398
Mar ’25
Date that is not linked to TimeZone
Hello, I'm creating an app that stores multiple Date objects: the users selects a date and a time and receives a notification at this time precisely. The problem that happens is after saving a Date, if the device's timezone changes, the Date also changes - and that is not what's I'm expecting (just want the original time as is without depending on timezone). I have inspected the TimeZone properties when I'm building the Date from DateComponents but nothing has worked. Thank you for your answer.
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352
Feb ’25
DNS filter does not receive all DNS queries
We have developed a DNS filter extension that works for most applications, but it does not receive all DNS queries. In particular, if we have our extension installed and enabled, we see Safari browsing cause local DNS servers to be used instead of going through our extension. What is the logic for how DNS servers vs. extensions are chosen to resolve DNS queries?
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384
Mar ’25
Slow app launch time
Hello, We are experiencing slow launch time indicators in our performance monitoring tools(Crashlytics/DataDog/Xcode), and trying to understand what is the best approach to reduce it. Currently, cold launch takes ~900ms on iPhone 16 Pro , but ~2s on iPhone 11. Profiling app launch detected that most of the time is spend on loading the libraries. Our app is massive, we use a total of ~40 3rd parties libraries + 10 internal libraries. We enabled the "mergeable libraries" XCode new feature however the app launch is as written above. We also postponed some of the work in didFinishLaunch, which help a bit... But maybe we are trying to achieve the impossible? Could it be that large apps just can't reach the golden 500ms goal? Currently we are trying to create an "umbrella" library for all the third parties in order to force them to become part of the mergeable libraries. We would like to know if, are we on the right track?
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415
Mar ’25
mFi - WPC certification support
I am trying to get a pass reader certified through the mFi / WPC certification process. The problem I have is that the Certifier app will not allow testing results to be submitted due to some missing information. I need support to discuss the missing information, but I have received no replies from the email provided for WPC Certification Representative. Does anyone here know how to get support for the WPC Certification process?
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382
Feb ’25
Default payment method option bug?
Hi team at Apple, here is a scenario we came across: The order of priority of payment methods in Apple Wallet follows: Credit Debit Apple Cash Our app displays a payment sheet that excludes credit cards. Instead of a debit card, the default payment option shown to the user on the payment sheet is Apple Cash. Is this a known issue or have we configured something wrong in our end?
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312
Feb ’25