App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

App Store Connect Documentation

Posts under App Store Connect subtopic

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New age ratings update
I got a mail telling me developers need to update the age rating for all of their apps. I checked the documentation in the help section, but it seems there is no edit button at the top of the App Information section, nor a way to edit the age questionnaire. Do developers really need to create a new version of all of their apps just to answer 3 new questions on that form? *I'm not sure if I can even edit after uploading a new version as I haven't tried. Please fix it to be editable or update the information in the help section. It is also confusing. It says "Action required" in the mail, but App Store Connect notifications seem to suggest Apple will automatically adjust the rating themselves if I do nothing, and doing nothing is fine.
5
2
594
Nov ’25
manage subscription visibility and availability in App Store Connect
Hi all, We currently offer 12 auto-renewable subscription plans on the App Store. We’re looking to remove (delist) a few of these subscriptions so they are no longer visible or available for purchase by new users — but we want to ensure existing subscribers can continue renewing without any issues. To clarify: We are not changing the subscription type or pricing. There are no in-app code changes involved. This is purely about managing subscription visibility and availability in App Store Connect. Can anyone confirm: Is it possible to hide specific subscription products from new users while keeping them active for current subscribers? What are the exact steps in App Store Connect to do this? Thanks in advance for the guidance!
0
0
112
Jun ’25
Having trouble getting my app approved
I have been trying for almost a week to get my app approved. It is like the Submission team doesn't even read my notes. The first complaint is that my app was for a specific business and shouldn't be for the general public. This is true, so I put in the notes that I had requested private distribution and I filled out the request for the app to be distributed privately. The review notes say that I need to distribute my app privately. This is very frustrating. Also, they say the login button doesn't work. It works for everyone that uses it in the Test Flight. One nuance we have is that our servers will not respond to IP addresses that orginate outside of the US. I have this in caps in the notes. They still say that the Login button doesn't work. The app was written for iPhones, yet they keep testing it on an iPad. There doesn't seem to be any way to communicate with the submission team other than through the test notes and they don't seem to be reading these. Can anyone direct me to where I can get some help on this? Thanks, Jim
1
0
223
Jul ’25
How do subscription promotional offers work for currently subscribed customers?
Hello, I'm trying to understand what happens when a subscribed customer of a subscription A purchases a promotional offer for the same subscription A. Let's say the product is a yearly subscription priced at $100. When the month 7 starts (6 months remaining in the regular subscription period), I send the user a promotional offer for the same product but priced at $25 for the first year (100$ afterwards) and he accepts the offer. Is the promotional offer started only at the end of the current year (after the 6 remaining months) or is it started immediately and he gets a pro-rata refund for the 6 remaining months? Thanks.
5
0
1k
Sep ’25
Game Center Challenges not showing in App Store Connect or xcode 16.4
Apple just introduced a new Challenges feature in Game Center (WWDC 2025). I have Game Center enabled for my app and have working leaderboards (and achievements). Now I want to implement challenges (connected to my leaderboards). But the Game Center Challenges not showing in App Store Connect or Xcode 16.4 I have a working GameCenterResources file in Xcode and it allows me to add Achievement, Leaderboard, Leaderboard Set, but no Challenges. I'm based out of Europe. Any ideas?
3
0
248
Jun ’25
422 error "Beta contract is missing" Testflight
I'm currently experiencing the same problem that many have had with error 422 "Beta contract is missing." I read that I should contact Apple support, but when I try to access the support page and log in with my credentials, the page doesn't load and I can't generate a ticket to resolve this problem. I get the message "There was an error processing your request. Please try again later." And when I inspect with Safari it shows me this information: "errors" : [ { "id" : "9be0314c-3bd5-4143-a625-602322d7156e", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] This is when I want to share the most recent build of my app with external groups through Testflight, but additionally, when my internal testers try to access it through Testflight app, it shows the error "The requested app is not available or doesn't exist." Could someone tell me what process I should follow or where I can correctly generate the ticket for my error? Since the Apple support page does not load. Thanks!
2
4
1k
1w
Increase in app clip size.
Hello, I am working on app clips and I wish to know how is the code packaged when the build gets uploaded to App Store Connect? Is there any documentation around this or can you help me with what happens while generating the binary? I added 7 files to app clip target. Some are of 1 KB and others are of 2KB when I look for it's size on my MacBook. However when I upload a build to App Store Connect with these 7 files, I am noticing the size of App Clip increasing by almost 1MB. These files are code files i.e. .swift files and not assets. How is it possible to that the App Clip size grows by an MB for these 7 files? Even if I consider them to be 2KB each, shouldn't the app clip size increase just by 14 or so KB's?
1
0
110
Jun ’25
App Store Connect “Missing Metadata” Nightmare: The Solution I Spent HOURS Searching For
I just spent way too many hours trying to figure out why my in-app subscription was stuck in “Missing Metadata” in App Store Connect, even though I had filled out everything. If you're here because you're in the same boat, this is the solution Apple doesn't make obvious. The Problem I created an auto-renewable subscription (Kanabloom Premium) and filled in all required fields. The subscription was still marked "Missing Metadata", preventing me from submitting it. The “In-App Purchases” section wasn’t showing up in my App Store version submission, which meant I couldn't even attach the subscription to my app version. I triple-checked the metadata, pricing, tax settings, review screenshot, and even resaved everything, but nothing worked. What I Tried (Before Finding the Fix) Checked that pricing was set up correctly for all countries. Uploaded the required review screenshot for the subscription. Made sure the subscription group existed and was linked properly. Refreshed, logged out/in, and tried different browsers. Read every Stack Overflow, Reddit, and Apple Developer Forum post I could find. Even tried creating a dummy subscription to see if that would reset the system. The Solution: Localizing the Subscription Group Here’s the stupidly hidden requirement that finally fixed it: ✅ Your subscription group itself (not just the subscription) needs a localized display name. App Store Connect requires each subscription group to have at least one localized display name for it to be valid. If this is missing, all subscriptions inside that group will stay stuck in “Missing Metadata” no matter how complete they are. How to Fix It: Go to App Store Connect > Subscriptions > Subscription Group Click on your subscription group (not the individual subscription). Check if there's a localization added under "Group Reference Name." If missing, add a localization (e.g., English) and save. Refresh the page and boom – the subscription will finally be "Ready to Submit." Conclusion Apple really needs to make this requirement clearer. Now that I’ve finally figured it out, hopefully, this post helps someone else avoid losing hours of their life to the same issue. If you're still stuck, double-check that: You’ve set pricing and enabled "Cleared for Sale." You’ve uploaded a review screenshot for the subscription. You’ve signed all App Store agreements and banking/tax documents. Your app's In-App Purchase capability is enabled in Xcode. Let me know if this helped you! I wish I had found a post like this sooner. 😂 This should make for a useful and searchable post in case other devs run into the same headache. Let me know if you want any tweaks before posting! 🚀
3
7
687
Mar ’26
Can you Clear Unwanted Version/Build History?
I have been developing an app for some time and tried distributing it via TestFlight to a couple of close friends but was getting crashes. It was an odd SwiftData Predicate thing that only showed up on TestFlight builds and not on builds downloaded from Xcode. Bottom line is I have created a whole bunch of unwanted version numbers thinking (incorrectly) that I needed to advance both the version number and the build number when uploading. The App has never been released so actually not even version 1.0 and I had created a bunch of versions all the way up to 1.11 before I realized my error. Now I am using a version 0.9 and just increasing the build number as I iterate thru external beta versions. The problem I have now is that TestFlight is still offering the version 1.11 build as the latest version to testers and I need to tell them how to ignore that go to the App in TestFlight and navigate to the "Previous Builds" under version 0.9 and download the latest build from there (this is tedious and confusing to those unfamiliar with TestFlight which is almost everyone who is not a developer). THE QUESTION IS: CAN YOU CLEAR THE VERSION HISTORY IN THE APP STORE FOR AN UNRELEASED APP? IF NOT HOW CAN I FIIX MY ERROR SO THAT MY FIRST RELEASED VERSION OF THIS APP IS FOR VERSION 1.0?
0
0
205
Jul ’25
Problem removing NSUserTrackingUsageDescription from App Store Connect
Hi, we have an app which used DeviceID to track users. We had implemented ATT and setup our privacy declaration in ASC accordingly. Now in our new version we decided to not track users anymore. We removed NSUserTrackingUsageDescription, removed ATT permission code and submitted the new version. Now, reviewer has complained that our privacy declaration in ASC still says we are tracking users and refused app acceptance. They told us to update the privacy declaration in ASC. We tried to do so, but ASC does not allow us to remove device ID tracking. It is showing a warning that our app still uses NSUserTrackingUsageDescription and in fact that is true for the production version. We are now in a chicken egg problem. We can't change our privacy declaration in ASC because the production version still uses the feature AND we do not get the new version accepted as long as our privacy declaration is not changed. How can we fix that ? Pls advise !
1
2
1.1k
Apr ’26
App Transferred Without My Consent – Urgent Help Needed (App ID: 6469411763)
Hello, I’m an iOS developer and the original creator of the app "Instant Save: Reels story" (App Apple ID: 6469411763). On July 5, 2025, I received two Apple emails saying the app was transferred to another developer account. However, I did not initiate or approve this transfer. My Apple Developer account has Two-Factor Authentication enabled, and I received no OTP or request for approval. I submitted a legal dispute form via Apple’s Intellectual Property page on July 7, 2025, but I’ve only received an automated acknowledgment — no dispute number or follow-up. I’ve also contacted Apple Developer Support multiple times by phone, but they confirmed they cannot escalate legal cases or access my dispute status. Has anyone else faced this issue recently? I’m looking for any guidance or similar experiences while I await a response from Apple Legal. Thanks in advance,
 Bhautik Amipara
0
0
202
Jul ’25
My project direct distribution is stuck at 'In progress'
Hi everyone, I’m trying to notarize a macOS app for direct distribution (Developer ID, not Mac App Store). The upload went through without any errors, but the submission has been stuck in “In Progress” for over two days and never flips to Accepted or Invalid. here's my enviroment xcode (16.2) macOS (Sonoma 15.5) Notarytool 1.0.0 (bundled with Xcode) Created (31 May 2025 12:42 UTC) Status “In Progress” for 36 + hours What I’ve Tried — No Luck So Far Checked Apple System Status – All services show green. xcrun notarytool history --keychain-profile AC_NOTARY --output-format json – The UUID above always returns "status": "in_progress". No additional fields are updated (e.g. no statusCode, issues, or logUrl). Re-exported + re-uploaded the archive via Xcode Organizer → same result, new UUID also stalls. Re-installed command-line tools and rebooted. 5. No entitlements that usually trigger long scans (e.g. DriverKit, Hardened Runtime is on). Questions Is anyone else seeing unusually long turnaround times for Developer ID notarization this week? Is there a way to “nudge” a stuck submission, or must I wait for an automatic timeout? Would revoking the current submission and re-uploading actually help, or does it land back in the same queue? Any Apple contacts I can ping when the history endpoint never progresses?
0
0
96
Jun ’25
ITMS-90207: Invalid Bundle. The bundle at 'Runner.app' does not contain a bundle executable.
My app (com.onon.app) consistently fails App Store Connect validation (ITMS-90207: Invalid Bundle) despite passing all local diagnostics (valid arm64 binary, correctly signed, appropriate entitlements). Is there a known issue with Apple's validation server, or are there obscure validation rules I might be missing?" Diagnosic info Architecture Check (lipo -info Runner): Non-fat file: Runner is architecture: arm64 Code Signing Verification (codesign -vvv Runner): Runner: valid on disk Runner: satisfies its Designated Requirement Local Environment Details: Operating System: macOS 15.5 24F74 (arm64) Xcode Version: 16.3 (16E140) Transporter Version: 1.3.3-13326 Flutter Version: 3.29.0 CocoaPods Version: 1.16.2 Has anyone encountered a similar issue with a Flutter app that passes local code signing checks but is rejected by App Store Connect? Are there any known edge cases or obscure validation rules that aren't covered by standard code signing diagnostics?" I've also opened a Technical Support Incident with Apple Support and am waiting to hear back from them. (Apple developers: my case number is 102647258274)
2
0
255
Aug ’25
Issues in uploading screenshots for iOS app in App Store Connect
We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .
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6
19k
Aug ’25
TestFlight Builds Appear as “In Testing” but Can’t Be Selected for App Store Release
I’m experiencing a possible bug in App Store Connect / TestFlight: • My app has a new version created in App Store Connect, for example 2.3.1 (Draft). • I uploaded a new build, 1.6.8 (19), which is Validated and appears green “In Testing” in TestFlight. • When I go to the Distribution tab to select a build for the 2.3.1 release, all the builds are greyed out and cannot be selected. • Previous versions (e.g., 1.6.6) appear as yellow “Ready to Submit” and can be selected normally. • I tested this in another project and see the same behavior. Additional details: • I don’t receive any emails with errors or warnings after the upload. • The App Store Connect System Status is all green. • There is no indication in the UI why the builds cannot be selected. Is this a known TestFlight / App Store Connect issue?
1
1
94
Aug ’25
Got an error when trying to transfer app
When i finish the process of transferring iOS app to another organization is got error "Your transfer request could not be completed. Try again." All the requirements show before transfer is already met. (All items have checked marks) so I don't know what's causing this error.
Replies
1
Boosts
0
Views
77
Activity
Jul ’25
New age ratings update
I got a mail telling me developers need to update the age rating for all of their apps. I checked the documentation in the help section, but it seems there is no edit button at the top of the App Information section, nor a way to edit the age questionnaire. Do developers really need to create a new version of all of their apps just to answer 3 new questions on that form? *I'm not sure if I can even edit after uploading a new version as I haven't tried. Please fix it to be editable or update the information in the help section. It is also confusing. It says "Action required" in the mail, but App Store Connect notifications seem to suggest Apple will automatically adjust the rating themselves if I do nothing, and doing nothing is fine.
Replies
5
Boosts
2
Views
594
Activity
Nov ’25
manage subscription visibility and availability in App Store Connect
Hi all, We currently offer 12 auto-renewable subscription plans on the App Store. We’re looking to remove (delist) a few of these subscriptions so they are no longer visible or available for purchase by new users — but we want to ensure existing subscribers can continue renewing without any issues. To clarify: We are not changing the subscription type or pricing. There are no in-app code changes involved. This is purely about managing subscription visibility and availability in App Store Connect. Can anyone confirm: Is it possible to hide specific subscription products from new users while keeping them active for current subscribers? What are the exact steps in App Store Connect to do this? Thanks in advance for the guidance!
Replies
0
Boosts
0
Views
112
Activity
Jun ’25
The CONSUMPTION_REQUEST notification type is only for consumable products and auto-renewable subscriptions. Why isn’t this notification sent for all types of products?
The CONSUMPTION_REQUEST notification type is only for consumable products and auto-renewable subscriptions. Why isn’t this notification sent for all types of products?
Replies
0
Boosts
0
Views
70
Activity
Jul ’25
Subscription renews with lower price than initial buy was made
Hi there, we have an issue with subscription renewal process. The price of the subscription is 169USD/year. But we see that some of the users renew at 129USD while other renew at normal 169USD price. What is the reason these users renew at lower price? Best regards, Mykhailo Tys
Replies
0
Boosts
1
Views
76
Activity
Jun ’25
App availability - Gibraltar
I am looking for information about app availality in Gibraltar. I cannot find clear documentation describing if it is included within United Kingdom country? Can anyone help?
Replies
0
Boosts
0
Views
49
Activity
May ’25
Having trouble getting my app approved
I have been trying for almost a week to get my app approved. It is like the Submission team doesn't even read my notes. The first complaint is that my app was for a specific business and shouldn't be for the general public. This is true, so I put in the notes that I had requested private distribution and I filled out the request for the app to be distributed privately. The review notes say that I need to distribute my app privately. This is very frustrating. Also, they say the login button doesn't work. It works for everyone that uses it in the Test Flight. One nuance we have is that our servers will not respond to IP addresses that orginate outside of the US. I have this in caps in the notes. They still say that the Login button doesn't work. The app was written for iPhones, yet they keep testing it on an iPad. There doesn't seem to be any way to communicate with the submission team other than through the test notes and they don't seem to be reading these. Can anyone direct me to where I can get some help on this? Thanks, Jim
Replies
1
Boosts
0
Views
223
Activity
Jul ’25
How do subscription promotional offers work for currently subscribed customers?
Hello, I'm trying to understand what happens when a subscribed customer of a subscription A purchases a promotional offer for the same subscription A. Let's say the product is a yearly subscription priced at $100. When the month 7 starts (6 months remaining in the regular subscription period), I send the user a promotional offer for the same product but priced at $25 for the first year (100$ afterwards) and he accepts the offer. Is the promotional offer started only at the end of the current year (after the 6 remaining months) or is it started immediately and he gets a pro-rata refund for the 6 remaining months? Thanks.
Replies
5
Boosts
0
Views
1k
Activity
Sep ’25
Game Center Challenges not showing in App Store Connect or xcode 16.4
Apple just introduced a new Challenges feature in Game Center (WWDC 2025). I have Game Center enabled for my app and have working leaderboards (and achievements). Now I want to implement challenges (connected to my leaderboards). But the Game Center Challenges not showing in App Store Connect or Xcode 16.4 I have a working GameCenterResources file in Xcode and it allows me to add Achievement, Leaderboard, Leaderboard Set, but no Challenges. I'm based out of Europe. Any ideas?
Replies
3
Boosts
0
Views
248
Activity
Jun ’25
422 error "Beta contract is missing" Testflight
I'm currently experiencing the same problem that many have had with error 422 "Beta contract is missing." I read that I should contact Apple support, but when I try to access the support page and log in with my credentials, the page doesn't load and I can't generate a ticket to resolve this problem. I get the message "There was an error processing your request. Please try again later." And when I inspect with Safari it shows me this information: "errors" : [ { "id" : "9be0314c-3bd5-4143-a625-602322d7156e", "status" : "422", "code" : "ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING", "title" : "Beta contract is missing for the app.", "detail" : "Beta Contract is missing." } ] This is when I want to share the most recent build of my app with external groups through Testflight, but additionally, when my internal testers try to access it through Testflight app, it shows the error "The requested app is not available or doesn't exist." Could someone tell me what process I should follow or where I can correctly generate the ticket for my error? Since the Apple support page does not load. Thanks!
Replies
2
Boosts
4
Views
1k
Activity
1w
App Store Connect Warning
Apple Vision Pro support issue. The app contains the following UIRequiredDeviceCapabilities values, which aren’t supported in visionOS: [arkit]. When I try and distribute a build to the AppStore in Xcode, it comes up with this message, I have not selected Vision Pro as part of my build, can anyone please help? Thanks!
Replies
0
Boosts
2
Views
187
Activity
Jun ’25
Increase in app clip size.
Hello, I am working on app clips and I wish to know how is the code packaged when the build gets uploaded to App Store Connect? Is there any documentation around this or can you help me with what happens while generating the binary? I added 7 files to app clip target. Some are of 1 KB and others are of 2KB when I look for it's size on my MacBook. However when I upload a build to App Store Connect with these 7 files, I am noticing the size of App Clip increasing by almost 1MB. These files are code files i.e. .swift files and not assets. How is it possible to that the App Clip size grows by an MB for these 7 files? Even if I consider them to be 2KB each, shouldn't the app clip size increase just by 14 or so KB's?
Replies
1
Boosts
0
Views
110
Activity
Jun ’25
App Store Connect “Missing Metadata” Nightmare: The Solution I Spent HOURS Searching For
I just spent way too many hours trying to figure out why my in-app subscription was stuck in “Missing Metadata” in App Store Connect, even though I had filled out everything. If you're here because you're in the same boat, this is the solution Apple doesn't make obvious. The Problem I created an auto-renewable subscription (Kanabloom Premium) and filled in all required fields. The subscription was still marked "Missing Metadata", preventing me from submitting it. The “In-App Purchases” section wasn’t showing up in my App Store version submission, which meant I couldn't even attach the subscription to my app version. I triple-checked the metadata, pricing, tax settings, review screenshot, and even resaved everything, but nothing worked. What I Tried (Before Finding the Fix) Checked that pricing was set up correctly for all countries. Uploaded the required review screenshot for the subscription. Made sure the subscription group existed and was linked properly. Refreshed, logged out/in, and tried different browsers. Read every Stack Overflow, Reddit, and Apple Developer Forum post I could find. Even tried creating a dummy subscription to see if that would reset the system. The Solution: Localizing the Subscription Group Here’s the stupidly hidden requirement that finally fixed it: ✅ Your subscription group itself (not just the subscription) needs a localized display name. App Store Connect requires each subscription group to have at least one localized display name for it to be valid. If this is missing, all subscriptions inside that group will stay stuck in “Missing Metadata” no matter how complete they are. How to Fix It: Go to App Store Connect > Subscriptions > Subscription Group Click on your subscription group (not the individual subscription). Check if there's a localization added under "Group Reference Name." If missing, add a localization (e.g., English) and save. Refresh the page and boom – the subscription will finally be "Ready to Submit." Conclusion Apple really needs to make this requirement clearer. Now that I’ve finally figured it out, hopefully, this post helps someone else avoid losing hours of their life to the same issue. If you're still stuck, double-check that: You’ve set pricing and enabled "Cleared for Sale." You’ve uploaded a review screenshot for the subscription. You’ve signed all App Store agreements and banking/tax documents. Your app's In-App Purchase capability is enabled in Xcode. Let me know if this helped you! I wish I had found a post like this sooner. 😂 This should make for a useful and searchable post in case other devs run into the same headache. Let me know if you want any tweaks before posting! 🚀
Replies
3
Boosts
7
Views
687
Activity
Mar ’26
Can you Clear Unwanted Version/Build History?
I have been developing an app for some time and tried distributing it via TestFlight to a couple of close friends but was getting crashes. It was an odd SwiftData Predicate thing that only showed up on TestFlight builds and not on builds downloaded from Xcode. Bottom line is I have created a whole bunch of unwanted version numbers thinking (incorrectly) that I needed to advance both the version number and the build number when uploading. The App has never been released so actually not even version 1.0 and I had created a bunch of versions all the way up to 1.11 before I realized my error. Now I am using a version 0.9 and just increasing the build number as I iterate thru external beta versions. The problem I have now is that TestFlight is still offering the version 1.11 build as the latest version to testers and I need to tell them how to ignore that go to the App in TestFlight and navigate to the "Previous Builds" under version 0.9 and download the latest build from there (this is tedious and confusing to those unfamiliar with TestFlight which is almost everyone who is not a developer). THE QUESTION IS: CAN YOU CLEAR THE VERSION HISTORY IN THE APP STORE FOR AN UNRELEASED APP? IF NOT HOW CAN I FIIX MY ERROR SO THAT MY FIRST RELEASED VERSION OF THIS APP IS FOR VERSION 1.0?
Replies
0
Boosts
0
Views
205
Activity
Jul ’25
Problem removing NSUserTrackingUsageDescription from App Store Connect
Hi, we have an app which used DeviceID to track users. We had implemented ATT and setup our privacy declaration in ASC accordingly. Now in our new version we decided to not track users anymore. We removed NSUserTrackingUsageDescription, removed ATT permission code and submitted the new version. Now, reviewer has complained that our privacy declaration in ASC still says we are tracking users and refused app acceptance. They told us to update the privacy declaration in ASC. We tried to do so, but ASC does not allow us to remove device ID tracking. It is showing a warning that our app still uses NSUserTrackingUsageDescription and in fact that is true for the production version. We are now in a chicken egg problem. We can't change our privacy declaration in ASC because the production version still uses the feature AND we do not get the new version accepted as long as our privacy declaration is not changed. How can we fix that ? Pls advise !
Replies
1
Boosts
2
Views
1.1k
Activity
Apr ’26
App Transferred Without My Consent – Urgent Help Needed (App ID: 6469411763)
Hello, I’m an iOS developer and the original creator of the app "Instant Save: Reels story" (App Apple ID: 6469411763). On July 5, 2025, I received two Apple emails saying the app was transferred to another developer account. However, I did not initiate or approve this transfer. My Apple Developer account has Two-Factor Authentication enabled, and I received no OTP or request for approval. I submitted a legal dispute form via Apple’s Intellectual Property page on July 7, 2025, but I’ve only received an automated acknowledgment — no dispute number or follow-up. I’ve also contacted Apple Developer Support multiple times by phone, but they confirmed they cannot escalate legal cases or access my dispute status. Has anyone else faced this issue recently? I’m looking for any guidance or similar experiences while I await a response from Apple Legal. Thanks in advance,
 Bhautik Amipara
Replies
0
Boosts
0
Views
202
Activity
Jul ’25
My project direct distribution is stuck at 'In progress'
Hi everyone, I’m trying to notarize a macOS app for direct distribution (Developer ID, not Mac App Store). The upload went through without any errors, but the submission has been stuck in “In Progress” for over two days and never flips to Accepted or Invalid. here's my enviroment xcode (16.2) macOS (Sonoma 15.5) Notarytool 1.0.0 (bundled with Xcode) Created (31 May 2025 12:42 UTC) Status “In Progress” for 36 + hours What I’ve Tried — No Luck So Far Checked Apple System Status – All services show green. xcrun notarytool history --keychain-profile AC_NOTARY --output-format json – The UUID above always returns "status": "in_progress". No additional fields are updated (e.g. no statusCode, issues, or logUrl). Re-exported + re-uploaded the archive via Xcode Organizer → same result, new UUID also stalls. Re-installed command-line tools and rebooted. 5. No entitlements that usually trigger long scans (e.g. DriverKit, Hardened Runtime is on). Questions Is anyone else seeing unusually long turnaround times for Developer ID notarization this week? Is there a way to “nudge” a stuck submission, or must I wait for an automatic timeout? Would revoking the current submission and re-uploading actually help, or does it land back in the same queue? Any Apple contacts I can ping when the history endpoint never progresses?
Replies
0
Boosts
0
Views
96
Activity
Jun ’25
ITMS-90207: Invalid Bundle. The bundle at 'Runner.app' does not contain a bundle executable.
My app (com.onon.app) consistently fails App Store Connect validation (ITMS-90207: Invalid Bundle) despite passing all local diagnostics (valid arm64 binary, correctly signed, appropriate entitlements). Is there a known issue with Apple's validation server, or are there obscure validation rules I might be missing?" Diagnosic info Architecture Check (lipo -info Runner): Non-fat file: Runner is architecture: arm64 Code Signing Verification (codesign -vvv Runner): Runner: valid on disk Runner: satisfies its Designated Requirement Local Environment Details: Operating System: macOS 15.5 24F74 (arm64) Xcode Version: 16.3 (16E140) Transporter Version: 1.3.3-13326 Flutter Version: 3.29.0 CocoaPods Version: 1.16.2 Has anyone encountered a similar issue with a Flutter app that passes local code signing checks but is rejected by App Store Connect? Are there any known edge cases or obscure validation rules that aren't covered by standard code signing diagnostics?" I've also opened a Technical Support Incident with Apple Support and am waiting to hear back from them. (Apple developers: my case number is 102647258274)
Replies
2
Boosts
0
Views
255
Activity
Aug ’25
Issues in uploading screenshots for iOS app in App Store Connect
We have two sets of screenshot images for 5.5 and 6.5 displays of the iOS app which needs a new version. When I first uploaded the screenshot set for the 6.5 display, it looks all good. Then I uploaded another set for the 5.5 display and headed back to check 6.5 images. I found some of them reported errors IMAGE_TOOL_FAILURE. Then I deleted all 6.5 screenshots, re-uploaded for the 6.5 display again. However, this time 5.5 had errors. It is like a loop. I tried tens of times. And, if I upload 6.5 first, it all looks good. And then I go to another tab, for example, the app information tab and then come back. I also find the images are marked as 'The file has been uploaded and is processing ' .
Replies
46
Boosts
6
Views
19k
Activity
Aug ’25
TestFlight Builds Appear as “In Testing” but Can’t Be Selected for App Store Release
I’m experiencing a possible bug in App Store Connect / TestFlight: • My app has a new version created in App Store Connect, for example 2.3.1 (Draft). • I uploaded a new build, 1.6.8 (19), which is Validated and appears green “In Testing” in TestFlight. • When I go to the Distribution tab to select a build for the 2.3.1 release, all the builds are greyed out and cannot be selected. • Previous versions (e.g., 1.6.6) appear as yellow “Ready to Submit” and can be selected normally. • I tested this in another project and see the same behavior. Additional details: • I don’t receive any emails with errors or warnings after the upload. • The App Store Connect System Status is all green. • There is no indication in the UI why the builds cannot be selected. Is this a known TestFlight / App Store Connect issue?
Replies
1
Boosts
1
Views
94
Activity
Aug ’25