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“missing package product”

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presentOfferCodeRedeemSheet Not showing product icon
Hi - Using storekit2 on ios26.2 and using presentOfferCodeRedeemSheet to allow users to leverage Offer Codes. The codes work (sandbox and production), however on the confirmation view that shows Redeem Special Offer, while my App Icon is properly displayed up top, the associated product subscription image is missing and I see a grey App Store image/icon instead. I do successfully see the associated subscription and pricing to the right. My subscription product images are already reviewed/approved and have been live for a number of weeks. I see this in Sandbox and Production (with a live customer sending me the phone screenshot). PS, my product icons/logos all show up successfully during normal checkout in sandbox/production, this only occurs on Offer Code Redemption views.
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95
2w
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
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123
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Do i really have to incorporate, to update my app?
I’ve been developing apps for 8 years. On the tenth update of my latest app, I got yet another new rejection reason. I co-founded an app called Yuna AI with my wife, who is a Registered Dietitian and a member of the CDO. When trying to release version 1.0.10, I was told I can’t publish it under my name as a sole proprietor. I’m honestly starting to lose faith in the review process. My previous submission was rejected for not properly disclosing in-app purchases, even though my app doesn’t have any in-app purchases. Rejection reason The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the Yuna AI name. The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Do i
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169
2w
APNs notification not getting delivered to only one device in production environment
I have a messaging app that has been working successfully for several years. It still works for most users, but about one month ago one of my users started experiencing issues receiving notifications. From my investigation, the user's Notification Service Extension (NSE) has not been triggered since they started reporting the issue. I was able to access the user's phone and connected it to the console to check for any logs related to the NSE being triggered or a push notification being received, but there were no relevant logs. I have already verified that notifications are enabled for the app and that Do Not Disturb is not active. I also tried sending a test notification using the CloudKit Console. The notification was successfully delivered to other push notification tokens, but it did not work for this specific device’s token. I have also confirmed that the push token on the server matches the one on the device and that it is being used with the APNs production environment. The issue for this user
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145
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Misclassification of Mainland China real-name anti-addiction verification as “Login Service” + Unfair/Mechanical Review Handling
a I am submitting this appeal because we believe our app was misunderstood and the review outcome and follow-up communication have been unfair and mechanically handled. 1) What happened / Outcome we disagree with Our submission was rejected under Guideline 4.8 – Design – Login Services, with the reviewer stating that our app uses a third-party login service but does not provide an equivalent login option that meets Apple’s requirements (limited data collection, private email option, no advertising tracking without consent). However, our game does not require or force any third-party login. The feature being treated as “login” is not a login service at all—it is Mainland China real-name / anti-addiction compliance verification. 2) Why we believe we comply with the App Review Guidelines A. The feature in question is compliance verification, not login Players do not need to create or log into any in-game account to play. The flow exists solely to satisfy Mainland China real-name/anti-addiction compliance require
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420
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White border appears during app transition despite full-opacity 1024x1024 icon (SVG and PNG tested)
Hi everyone 👋 I’m a new iOS developer working on my first app and I’ve run into a frustrating visual bug involving my app icon during the launch/close transition. Issue: When I use Icon Composer (the new tool introduced for iOS 26) to generate my app icon, I consistently see a thin white border or “fringe” around the icon only during the transition animation (when the app opens or closes). It disappears once the animation ends. What I tested and confirmed: • I exported the exact same design directly from Adobe Illustrator as a 1024×1024 PNG, fully opaque, RGB color mode, background color filling the entire canvas (no transparency, no borders, no rounded corners). • When I place that exported PNG directly into the AppIcon asset catalog in Xcode, the icon renders perfectly — no white fringe appears, just a slightly darker shade of blue during transitions (expected and acceptable). • But when I generate the icon using Icon Composer, the white edge always appears, even if I disable effects, use full coverage lay
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1.6k
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Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
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Reply to Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Things that give me hope: The response from Apple  above says the word 'both', which is different from other responses on other threads, so it's a human being answering, not a bot Received new developer agreement email from Apple  - something something China something something, so they're alive and well, they must know that we're having this issue The daily barrage of developers raising concerns on this forum about the delays The delay also seems to signify that it's humans reviewing apps, which I much prefer over any 100% automated review system I know a lot of us are waiting, me included, for the fruits of our labor and creativity to be unleashed into the world, and to hopefully earn some money from it. Hold on tight guys, I'm sure it will happen. I know some of us are actually losing money because of this delay. But since we have no other leverage, stay patient. I tell myself a month is nothing in the large scheme of things, right? Right?
2w
App availablitiy issue in New Zeland
Hello, help needed! I released an app to all 175 countries on March 5, 2026. However one of my testers notified me, that the app isn't shows up while being searched in New Zealand. I validated the issue. The US App Store link works: https://apps.apple.com/us/app/heartble-heart-rate-bluetooth/id6758879454 However, if I switch to New Zealand (in the footer on that web page) it navigates me to App Store home. Search results doesn't contain HeartBLE app: https://apps.apple.com/nz/iphone/search?term=HeartBLE Please, help! Should I create a feedback? Or maybe I missing something in the ASC setup?
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76
2w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Thank you for your replies. Unfortunately, this didn't help either. I developed an app with SwiftDate in a GroupContainer. The data model is stable, and all relationships are optional. The next step should be to switch to an iCloudContainer. Both computers are on the same network and have internet access and access to the developer account. I disabled and re-enabled automatic signing. No change. A comparison of the project.pbxproj files showed two new lines in the non-functional project: 913a913 CODE_SIGN_IDENTITY = Apple Development; 948a949 PROVISIONING_PROFILE_SPECIFIER = ; I manually deleted these two lines and restarted Xcode. There was no change in behavior; the same error occurred. I also manually downloaded the profile from the developer website and tried to sign it manually. But this deployment profile has the same error again: Entitlements: 8 included, 1 Missing What surprises me is that the working version on the MacBook lists 12 entitlements. The entitlements are identical on both systems
2w
Reply to Notarization services is not returning notarization status
Hi @DTS Engineer, I have put the verbose output log from xcrun command to give some information on what is happening. I have put the log on quote option provided in the reply. Looks like all our notarization request for different packages has been put for in-depth analysis. This makes our deliverables or commitments to customers in trouble. Not sure why Apple is giving such surprises in production systems without giving intimation to users who use those systems. Our request which is In progress status has passed 48 hours (its used to finish in 10 minutes). Waiting for few more days is going to affect our business. Is there anything we can do from our side to expedite the process? regards Prema Kumar
Topic: Code Signing SubTopic: Notarization Tags:
2w
Really Long Wait time for review and all testflight expired
gettitng this error and also more than 30day longs wait on build reviews { errors : [ { id : , status : 422, code : ENTITY_UNPROCESSABLE.BETA_CONTRACT_MISSING, title : Beta contract is missing for the app., detail : Beta Contract is missing. } ] }
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3
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0
Views
130
Activity
2w
presentOfferCodeRedeemSheet Not showing product icon
Hi - Using storekit2 on ios26.2 and using presentOfferCodeRedeemSheet to allow users to leverage Offer Codes. The codes work (sandbox and production), however on the confirmation view that shows Redeem Special Offer, while my App Icon is properly displayed up top, the associated product subscription image is missing and I see a grey App Store image/icon instead. I do successfully see the associated subscription and pricing to the right. My subscription product images are already reviewed/approved and have been live for a number of weeks. I see this in Sandbox and Production (with a live customer sending me the phone screenshot). PS, my product icons/logos all show up successfully during normal checkout in sandbox/production, this only occurs on Offer Code Redemption views.
Replies
2
Boosts
0
Views
95
Activity
2w
.storeButton(.visible, for: .policies) shows “Terms of Service Unavailable” — how does it work?
Hi everyone, I’m using StoreKit 2 with .storeButton(.visible, for: .policies) inside my SubscriptionStoreView. The buttons appear correctly, but when tapped, a sheet opens that says “Terms of Service Unavailable” or “Something went wrong. Try again.” I’ve already added the required URLs (Privacy Policy and Terms of Use) in App Store Connect under App Information, but they still don’t show in the sheet. Does anyone know how this is supposed to work? • Are the URLs pulled directly from App Store Connect? • Do they only appear correctly in production? • Or do we need to manually set them in code for testing/TestFlight? Any insight would be greatly appreciated — just want to make sure everything is in place before submitting for review. Thanks!
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1
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0
Views
123
Activity
2w
Reply to Waiting for review?
Could someone please check the submission, this is quite a time critical app, and one opportunity has been missed already. Thank you.
Replies
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Views
Activity
2w
Do i really have to incorporate, to update my app?
I’ve been developing apps for 8 years. On the tenth update of my latest app, I got yet another new rejection reason. I co-founded an app called Yuna AI with my wife, who is a Registered Dietitian and a member of the CDO. When trying to release version 1.0.10, I was told I can’t publish it under my name as a sole proprietor. I’m honestly starting to lose faith in the review process. My previous submission was rejected for not properly disclosing in-app purchases, even though my app doesn’t have any in-app purchases. Rejection reason The app must be published under a seller and company name that is associated with the organization or company providing the services. In this case, the app must be published under a seller name and company name that reflects the Yuna AI name. The guideline 5.1.1(ix) requirements give users confidence that apps operating in highly regulated fields or that require sensitive user information are qualified to provide these services and will responsibly manage their data. Do i
Replies
2
Boosts
0
Views
169
Activity
2w
APNs notification not getting delivered to only one device in production environment
I have a messaging app that has been working successfully for several years. It still works for most users, but about one month ago one of my users started experiencing issues receiving notifications. From my investigation, the user's Notification Service Extension (NSE) has not been triggered since they started reporting the issue. I was able to access the user's phone and connected it to the console to check for any logs related to the NSE being triggered or a push notification being received, but there were no relevant logs. I have already verified that notifications are enabled for the app and that Do Not Disturb is not active. I also tried sending a test notification using the CloudKit Console. The notification was successfully delivered to other push notification tokens, but it did not work for this specific device’s token. I have also confirmed that the push token on the server matches the one on the device and that it is being used with the APNs production environment. The issue for this user
Replies
3
Boosts
0
Views
145
Activity
2w
Misclassification of Mainland China real-name anti-addiction verification as “Login Service” + Unfair/Mechanical Review Handling
a I am submitting this appeal because we believe our app was misunderstood and the review outcome and follow-up communication have been unfair and mechanically handled. 1) What happened / Outcome we disagree with Our submission was rejected under Guideline 4.8 – Design – Login Services, with the reviewer stating that our app uses a third-party login service but does not provide an equivalent login option that meets Apple’s requirements (limited data collection, private email option, no advertising tracking without consent). However, our game does not require or force any third-party login. The feature being treated as “login” is not a login service at all—it is Mainland China real-name / anti-addiction compliance verification. 2) Why we believe we comply with the App Review Guidelines A. The feature in question is compliance verification, not login Players do not need to create or log into any in-game account to play. The flow exists solely to satisfy Mainland China real-name/anti-addiction compliance require
Replies
1
Boosts
0
Views
420
Activity
2w
White border appears during app transition despite full-opacity 1024x1024 icon (SVG and PNG tested)
Hi everyone 👋 I’m a new iOS developer working on my first app and I’ve run into a frustrating visual bug involving my app icon during the launch/close transition. Issue: When I use Icon Composer (the new tool introduced for iOS 26) to generate my app icon, I consistently see a thin white border or “fringe” around the icon only during the transition animation (when the app opens or closes). It disappears once the animation ends. What I tested and confirmed: • I exported the exact same design directly from Adobe Illustrator as a 1024×1024 PNG, fully opaque, RGB color mode, background color filling the entire canvas (no transparency, no borders, no rounded corners). • When I place that exported PNG directly into the AppIcon asset catalog in Xcode, the icon renders perfectly — no white fringe appears, just a slightly darker shade of blue during transitions (expected and acceptable). • But when I generate the icon using Icon Composer, the white edge always appears, even if I disable effects, use full coverage lay
Replies
2
Boosts
0
Views
1.6k
Activity
2w
Reply to Unusually long “Waiting for Review” times this week (App Store + TestFlight delays?)
Same here! Did Elon silently take over Apple and fired all productive workers or what's up with you guys?
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Activity
2w
Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Hello, I'm a first time developer and both of my submissions for NexFi - Portfolio Tracker have been suck in Waiting for Review for an extended time. TestFlight: My first build was submitted on Feb 15th (25+ days) and still Waiting for Review Production/Distribution: Submitted March 2nd (10 days) and still Waiting for Review. It is a finance category app (portfolio tracker) that requires no login, no account creation, and no server side user data so I figured it should be a relatively quick process as there is a minimal privacy footprint. App Name: NexFi - Portfolio Tracker Platform: iOS App ID: 6759226354
Replies
4
Boosts
0
Views
140
Activity
2w
Reply to Waiting for Review: TestFlight 25+ days, Production 10 days, no communication.
Things that give me hope: The response from Apple  above says the word 'both', which is different from other responses on other threads, so it's a human being answering, not a bot Received new developer agreement email from Apple  - something something China something something, so they're alive and well, they must know that we're having this issue The daily barrage of developers raising concerns on this forum about the delays The delay also seems to signify that it's humans reviewing apps, which I much prefer over any 100% automated review system I know a lot of us are waiting, me included, for the fruits of our labor and creativity to be unleashed into the world, and to hopefully earn some money from it. Hold on tight guys, I'm sure it will happen. I know some of us are actually losing money because of this delay. But since we have no other leverage, stay patient. I tell myself a month is nothing in the large scheme of things, right? Right?
Replies
Boosts
Views
Activity
2w
App availablitiy issue in New Zeland
Hello, help needed! I released an app to all 175 countries on March 5, 2026. However one of my testers notified me, that the app isn't shows up while being searched in New Zealand. I validated the issue. The US App Store link works: https://apps.apple.com/us/app/heartble-heart-rate-bluetooth/id6758879454 However, if I switch to New Zealand (in the footer on that web page) it navigates me to App Store home. Search results doesn't contain HeartBLE app: https://apps.apple.com/nz/iphone/search?term=HeartBLE Please, help! Should I create a feedback? Or maybe I missing something in the ASC setup?
Replies
1
Boosts
0
Views
76
Activity
2w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Thank you for your replies. Unfortunately, this didn't help either. I developed an app with SwiftDate in a GroupContainer. The data model is stable, and all relationships are optional. The next step should be to switch to an iCloudContainer. Both computers are on the same network and have internet access and access to the developer account. I disabled and re-enabled automatic signing. No change. A comparison of the project.pbxproj files showed two new lines in the non-functional project: 913a913 CODE_SIGN_IDENTITY = Apple Development; 948a949 PROVISIONING_PROFILE_SPECIFIER = ; I manually deleted these two lines and restarted Xcode. There was no change in behavior; the same error occurred. I also manually downloaded the profile from the developer website and tried to sign it manually. But this deployment profile has the same error again: Entitlements: 8 included, 1 Missing What surprises me is that the working version on the MacBook lists 12 entitlements. The entitlements are identical on both systems
Replies
Boosts
Views
Activity
2w
Reply to App stuck in “Waiting for Review” for over a month – multiple contacts with Apple but no progress
Same here, we already lost a lot of money because of these delays. Why they don't have AI doing this reviews? like google.
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Activity
2w
Reply to Notarization services is not returning notarization status
Hi @DTS Engineer, I have put the verbose output log from xcrun command to give some information on what is happening. I have put the log on quote option provided in the reply. Looks like all our notarization request for different packages has been put for in-depth analysis. This makes our deliverables or commitments to customers in trouble. Not sure why Apple is giving such surprises in production systems without giving intimation to users who use those systems. Our request which is In progress status has passed 48 hours (its used to finish in 10 minutes). Waiting for few more days is going to affect our business. Is there anything we can do from our side to expedite the process? regards Prema Kumar
Topic: Code Signing SubTopic: Notarization Tags:
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2w