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“We are unable to process your request”

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Reply to Sharing settings between processes and users
IMO the best way to do this is to have one of your global processes — the daemon or the system extension — manage these settings and then have clients use an IPC mechanism to request changes. The managing process can then authenticate those requests as it sees fit. If you use XPC as your IPC mechanism you can authenticate either the user (using Authorization Services, as shown by EvenBetterAuthorizationSample) or the client process (see here) or both. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
Topic: App & System Services SubTopic: Networking Tags:
Sep ’23
Unable to launch app on iPhone from Xcode
Hi, I'm trying to test my app on my iPhone 12 Pro, but it's simply not launching and I'm not getting any valuable error information back. When Xcode is finished compiling and attempts to launch the app, I get Unable to launch [App Bundle ID]. Clicking more details gives me: Details Unable to launch [App Bundle ID] Domain: com.apple.platform.iphoneos Code: -12- Request to launch [App Bundle ID] failed. Domain: com.apple.dt.deviceprocesscontrolservice Code: 2 Failure Reason: The operation couldn’t be completed. The process failed to launch. : Failed to launch process with bundle identifier '[App Bundle ID]'.- The operation couldn’t be completed. The process failed to launch. Domain: FBProcessExit Code: 64 Failure Reason: The process failed to launch. User Info: { BSErrorCodeDescription = launch-failed; }- The operation couldn’t be completed. Launch failed. Domain: RBSRequestErrorDomain Code: 5 Failure Reason: Launch failed.- Launchd job spawn failed
Topic: Developer Tools & Services SubTopic: Xcode Tags:
3
0
4.8k
Feb ’21
Unable to backup to iTunes.
I know backing up to iCloud is not working and the workaround is to back up to iTunes. But I am unable to back up to iTunes. Everything is updated on my Mac. The moment states that it is backing up my iTunes I will get a pop message stating there is a error unable to back up. I am able to back up my iPad. Any idea?
Topic: App & System Services SubTopic: Core OS Tags:
0
0
155
Jun ’15
Apple TV Unable To Setup
Hi there, I'm one of the developers that recieved the new Apple TV. I've followed the setup process, including installing the TVOS beta.The device is unable to activate. I get the exact error:Couldn't Activate Apple TVTry agan later. If the problem continues, contact Apple Support.Please advise steps to take.Kind Regards.
Topic: App & System Services SubTopic: Core OS Tags:
3
0
1.1k
Sep ’15
Stuck Processing for App Store
The status of my game was changed to Processing for App Store on 11/23/2020. Usually this process takes only a few minutes, but this time it has been stuck for 19 days. I have contacted a senior advisor of Apple Developer Support, but the problem has not been resolved yet. They reply me it was a technical issue and they didn't have a way to expedite engineering requests. Did you guys experience this situation? And, how did you resolve it?
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
1
0
630
Dec ’20
Reply to SwiftUI and ARKit BodyTracking
It is possible to navigate to and from an ARView in SwiftUI and have body tracking work properly, if you are still unable to get body tracking to work when you return to your ARView then I suggest that you request technical support at https://developer.apple.com/support/technical/.
Topic: Spatial Computing SubTopic: ARKit Tags:
Oct ’19
Reply to Sharing settings between processes and users
IMO the best way to do this is to have one of your global processes — the daemon or the system extension — manage these settings and then have clients use an IPC mechanism to request changes. The managing process can then authenticate those requests as it sees fit. If you use XPC as your IPC mechanism you can authenticate either the user (using Authorization Services, as shown by EvenBetterAuthorizationSample) or the client process (see here) or both. Share and Enjoy — Quinn “The Eskimo!” @ Developer Technical Support @ Apple let myEmail = eskimo + 1 + @ + apple.com
Topic: App & System Services SubTopic: Networking Tags:
Replies
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Activity
Sep ’23
Can I process refunds?
I sometimes get refund requests from customers. Is there an established method for contacting Apple on behalf of a customer who is asking for a refund?
Topic: App Store Distribution & Marketing SubTopic: General Tags:
Replies
1
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0
Views
1.1k
Activity
May ’20
Unable to launch app on iPhone from Xcode
Hi, I'm trying to test my app on my iPhone 12 Pro, but it's simply not launching and I'm not getting any valuable error information back. When Xcode is finished compiling and attempts to launch the app, I get Unable to launch [App Bundle ID]. Clicking more details gives me: Details Unable to launch [App Bundle ID] Domain: com.apple.platform.iphoneos Code: -12- Request to launch [App Bundle ID] failed. Domain: com.apple.dt.deviceprocesscontrolservice Code: 2 Failure Reason: The operation couldn’t be completed. The process failed to launch. : Failed to launch process with bundle identifier '[App Bundle ID]'.- The operation couldn’t be completed. The process failed to launch. Domain: FBProcessExit Code: 64 Failure Reason: The process failed to launch. User Info: { BSErrorCodeDescription = launch-failed; }- The operation couldn’t be completed. Launch failed. Domain: RBSRequestErrorDomain Code: 5 Failure Reason: Launch failed.- Launchd job spawn failed
Topic: Developer Tools & Services SubTopic: Xcode Tags:
Replies
3
Boosts
0
Views
4.8k
Activity
Feb ’21
Unable to backup to iTunes.
I know backing up to iCloud is not working and the workaround is to back up to iTunes. But I am unable to back up to iTunes. Everything is updated on my Mac. The moment states that it is backing up my iTunes I will get a pop message stating there is a error unable to back up. I am able to back up my iPad. Any idea?
Topic: App & System Services SubTopic: Core OS Tags:
Replies
0
Boosts
0
Views
155
Activity
Jun ’15
Reply to Unable to renew developer subscription
We are unable to complete your orderThere was an issue when we processed your order. Verify that your information is correct and try again. If you need further assistance contact us.Please enter a valid productSame issue. Anybody solved please?????😟😟
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
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Feb ’16
Reply to It says: "There are still screenshot uploads in progress." when submit a new build
So. For the past 24h I've tried to beat that bug unsuccessfully. Now I've just let it go for a few hours, and tadam! -- two screenshots are became normal instead of gray. Seems like screenshots are actually processing...
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
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Activity
Jan ’21
unable to complete registration
I am unable to complete my apple developer agreement please help me . whenever I try to complete the agreement its showing unable to complete ... what should I do
Topic: Developer Tools & Services SubTopic: Apple Developer Program Tags:
Replies
1
Boosts
0
Views
401
Activity
Oct ’22
Apple TV Unable To Setup
Hi there, I'm one of the developers that recieved the new Apple TV. I've followed the setup process, including installing the TVOS beta.The device is unable to activate. I get the exact error:Couldn't Activate Apple TVTry agan later. If the problem continues, contact Apple Support.Please advise steps to take.Kind Regards.
Topic: App & System Services SubTopic: Core OS Tags:
Replies
3
Boosts
0
Views
1.1k
Activity
Sep ’15
Stuck Processing for App Store
The status of my game was changed to Processing for App Store on 11/23/2020. Usually this process takes only a few minutes, but this time it has been stuck for 19 days. I have contacted a senior advisor of Apple Developer Support, but the problem has not been resolved yet. They reply me it was a technical issue and they didn't have a way to expedite engineering requests. Did you guys experience this situation? And, how did you resolve it?
Topic: App Store Distribution & Marketing SubTopic: App Store Connect Tags:
Replies
1
Boosts
0
Views
630
Activity
Dec ’20
My enrollment is being processed
My enrollment is being processed for more than 2 weeks, can I know the reason? Enterprise Account! Enrollment ID: 85C78Q4N9A
Topic: Developer Tools & Services SubTopic: General Tags:
Replies
1
Boosts
0
Views
733
Activity
Jul ’21
What is the "announced" process?
What is the process named announced on iPhone 6S, iOS 14.4? Is it safe? Found zero information about it.
Topic: App & System Services SubTopic: Core OS Tags:
Replies
0
Boosts
0
Views
1.1k
Activity
Mar ’21
Reply to Why do we have to wait two weeks before getting an In House Distribution Provisioning Profile?
Hi,We are facing the same issue. Can you guide me which mail ID did you send request to ? I am unable to find expediting In-House distribution as an option in the regular list of options avialable for distribution support in Apple account.Regards,
Topic: Developer Tools & Services SubTopic: General Tags:
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Activity
Aug ’17
Reply to SwiftUI and ARKit BodyTracking
It is possible to navigate to and from an ARView in SwiftUI and have body tracking work properly, if you are still unable to get body tracking to work when you return to your ARView then I suggest that you request technical support at https://developer.apple.com/support/technical/.
Topic: Spatial Computing SubTopic: ARKit Tags:
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Views
Activity
Oct ’19
Reply to MacOS 26 Beta limiting frame rates of games to native display refresh rate
Hello, Please share the bug ID. You can request a status update for a bug report at any time. Note that we're unable to support third-party game engines so you may need to work with the engine maker.
Topic: Graphics & Games SubTopic: General
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Activity
Sep ’25
Your enrollment is being processed for 3 months and still process
I'm from Vietnam, and I opened a business account for my company, but it's taken 3 months already, and it's still being processed :)) what's wrong with Apple? How a startup company can survive to waiting for an account to release the product? I don't know how long it takes, but it's too funny.
Topic: App & System Services SubTopic: General Tags:
Replies
0
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0
Views
582
Activity
Aug ’23