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“Account Locked”

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Reply to Xcode 26.4: Regressions in Intelligence features
Awhile back I used OpenAi for intelligence, though recently switched to using Anthropic Claude. Now, when launching Xcode 26.4 I am prodded with a prompt stating Codex is not installed. Get Codex to resume the conversation. In my Xcode Settings I have ChatGPT in Xcode switched off. Likewise I have not downloaded the Codex Agent - the Get button appears which I ignore. In my Xcode Settings I have also signed into my Anthropic account, i.e. the Sign Out button is showing. It appears I am completely unable to use Claude for intelligence unless I download OpenAI Codex - though other users have done this, and nothing works following. This release appears severely broken. It would be easiest and best to revert to 26.3 to allow developers continue development.
4d
App stuck in "Waiting for Review" for over a month with no response
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
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password to unlock login keychain in 26.4?
I lived with knowledge that one needs to provide his login password to unlock the login keychain. This does not seem to be entirely true after upgrading Tahoe to 26.4. For example, on 26.3: Go to ~/Library/Keychains Copy login.keychain-db to different name, say test.keychain-db. Double-click on test.keychain-db -> this should open Keychain Access with test in Custom keychains section, it will appear locked. Select test keychain and press Cmd+L to unlock it. When prompted, provide your login password. Result: the keychain is unlocked. When I preform above sequence of steps on 26.4 I am not able to unlock the copied keychain (the original login keychain appears implicitly unlocked).
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222
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App stuck in "Waiting for Review" for over two weeks
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
1
0
155
4d
App stuck in "Waiting for Review" for over a month with no response
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
1
0
154
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Reply to App disappeared from App Store Connect - support unresponsive - Case 102841743378
I need to be direct: we are now moving into new territory. This has gone on for four months. Four months of open cases, broken contact forms, no resolution, and now an app that has vanished from App Store Connect entirely with zero explanation. The pace of this is completely unacceptable for a paid business account. The facts are not in dispute: Payment of £79 cleared my bank on 12 March 2026. I have the bank statement. The account was renewed and active. Team ID: AW699Z7G8H, Bundle ID: com.sofiqe.app, Case: 102841743378. Despite this, Apple's systems are showing my membership as expired and prompting me to pay again. This means Apple cannot keep track of what has been paid. That is not a developer error. That is an Apple billing failure. I am now being asked to pay twice for a membership I already hold, while my app has been pulled from the store, TestFlight distribution is blocked, and my business is actively losing time and revenue. I have two demands: An account-level specialist
4d
Reply to Supported way to expose an iPhone+controller as a macOS gamepad without restricted entitlements?
What I’m trying to understand is whether Apple supports any path for this on macOS that does NOT require restricted entitlements or paid-program-only capabilities. So, let me lay out the state of things that you listed: Both DriverKit and Core HID require restricted entitlements. All DriverKit entitlements have Development Only variants which allow those entitlements to be used in development signed builds without any approval (they're added through the portal like any other entitlement). Virtual Core HID does not currently have a development variant, but that's an issue I'm looking into correcting (r.173531752). In both cases, that means using these entitlements currently requires joining the paid program. If you'd like to see us expand these to the free account as well, please file a bug asking for that and then post the bug number back here. Also, to be clear, that is a serious request - I'd like to look at expanding the availability of these entitlements, but that's hard to justify without a bit
Topic: App & System Services SubTopic: Drivers Tags:
5d
Paid $99 for Developer Program on March 12, accidentally cancelled — no subscription visible, no support response for 2 weeks
Hello Apple Developer Team, On March 12, 2026, I successfully enrolled in the Apple Developer Program as an individual and was charged $99.00 to my card ending in 7850. I received all confirmation emails: Order confirmation (Order Number: D009513784) Shipment notification Invoice receipt (Invoice Number: MC57312775, Sales Order: AEU5157309) The payment was fully processed — the invoice shows Amount Due: .00 and confirms the charge. The $99.00 was also deducted from my bank account, which I can confirm via my bank statement. Shortly after, I accidentally cancelled the enrollment in my account. Since then: My developer account shows no active membership The subscription does not appear in iPhone Settings → Subscriptions The purchase is not visible on reportaproblem.apple.com, so I cannot request a refund there I have no option to renew or re-enroll on developer.apple.com The only proof of payment I have are the emails from Apple confirming the charge I contacted Apple Developer Suppor
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Apple ads
Does anybody know how to contact the Apple ads department? I am running some ads for some of my iPhone apps. I have run into a problem with my credit card and I’ve been trying for over a week to contact somebody. Nobody has returned my messages from the developer account portal. There does not appear to be any other method of contacting them.
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27
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Reply to Subscriptions unable to load
Hello - In reviewing your account, it appears that the required Paid Apps Agreement has not been signed and is not yet in the Active state. Because of this, your In-App Purchase products are not available for testing in Sandbox or for purchase in Production. Please direct the Account Holder to accept the Paid Apps Agreement, complete both the Banking and Tax information, and ensure the status of this agreement is updated to ACTIVE. We also recommend completing a successful Sandbox purchase in your app. Please let us know if you have any additional questions or need further assistance. Thank you.
5d
DMG notarization stuck In Progress 19+ hours — 8 submissions, no logs, ZIP accepted immediately
We have 8 consecutive notarytool submit submissions for the same .dmg artifact all stuck In Progress with no movement and no logs available. Submission IDs (all Recall-0.3.6-arm64.dmg, Team ID: H9S7XRPUCA): Diagnostic evidence: notarytool log on all 8 returns exit 69 (log not available) — no rejection reason, no processing output The app bundle submitted as a ZIP (same binary, same signing, submission d21e9fea) was accepted in 41 seconds at 2026-03-27T02:15Z A separate probe submission of a small signed binary on the same team (fcf018c5) was accepted in ~5 minutes All prior Recall DMG builds (0.1.0–0.3.5) processed normally in ~8 minutes on this same team Normal processing time for this team/account is ~8 minutes Conclusion: Content and signing are clean. Account queue is healthy. The issue appears specific to the DMG submission path for this build. Requesting Apple investigate the stuck DMG submissions and advise on next steps.
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Pending Termination Appeals Process doesn't work
The appeals process for when your Apple Developer account is in Pending Termination status doesn't work. The re-instate developer account form is very clear it shouldn't be used if it's pending. But the form for I would like to appeal an app rejection or app removal which is the correct form for pending state. Gives the error There are no apps associated with this team. we do have apps associated. There could be thousands of developer accounts that weren't able to file an appeal correctly because of this bug. If you would like to appeal this termination decis ion to the App Review Board, you must do so within 30 calendar days. When submitting your appeal, be sure to select I would like to appeal an app rejection or app removal from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following: Apple is very clear which to use.
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iOS 26.4: Regressions in Foundation Models
After installing iOS 26.4 the Foundation Models instruction following and tool calling capabilities have been degraded significantly. The model is not usable anymore. Examples: This works: Is the car plugged in? This does not work: Tell me if the car is plugged in Anything with the work frunk (front trunk) triggers Guardrail Violation. Phrases like Lock Pride also trigger Guardrail Violation (Pride is the name of the car). Tool calling only works half the time for really obvious things.
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407
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Reply to Xcode 26.4: Regressions in Intelligence features
Awhile back I used OpenAi for intelligence, though recently switched to using Anthropic Claude. Now, when launching Xcode 26.4 I am prodded with a prompt stating Codex is not installed. Get Codex to resume the conversation. In my Xcode Settings I have ChatGPT in Xcode switched off. Likewise I have not downloaded the Codex Agent - the Get button appears which I ignore. In my Xcode Settings I have also signed into my Anthropic account, i.e. the Sign Out button is showing. It appears I am completely unable to use Claude for intelligence unless I download OpenAI Codex - though other users have done this, and nothing works following. This release appears severely broken. It would be easiest and best to revert to 26.3 to allow developers continue development.
Replies
Boosts
Views
Activity
4d
App stuck in "Waiting for Review" for over a month with no response
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
Replies
2
Boosts
0
Views
258
Activity
4d
password to unlock login keychain in 26.4?
I lived with knowledge that one needs to provide his login password to unlock the login keychain. This does not seem to be entirely true after upgrading Tahoe to 26.4. For example, on 26.3: Go to ~/Library/Keychains Copy login.keychain-db to different name, say test.keychain-db. Double-click on test.keychain-db -> this should open Keychain Access with test in Custom keychains section, it will appear locked. Select test keychain and press Cmd+L to unlock it. When prompted, provide your login password. Result: the keychain is unlocked. When I preform above sequence of steps on 26.4 I am not able to unlock the copied keychain (the original login keychain appears implicitly unlocked).
Replies
2
Boosts
0
Views
222
Activity
4d
App stuck in "Waiting for Review" for over two weeks
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
Replies
1
Boosts
0
Views
155
Activity
4d
App stuck in "Waiting for Review" for over a month with no response
Hello, I would really appreciate if someone from Apple could take a look at this, as I believe there may be an issue with my submission or account. I submitted my app for review for the first time over a month ago, and it has been stuck in “Waiting for Review” ever since, with absolutely no updates. This delay is far beyond the typical review timeframes (which are usually just a few days). I have not received any rejection, feedback, or request for additional information. So far, I have already: Resubmitted the build Sent multiple support requests through App Store Connect Requested an expedited review (which was approved) Despite all of this, there has been no progress at all. I have also sent several support messages and emails, but unfortunately I have not received any response so far. It feels like my case is not being reviewed at all, which makes it very difficult to understand what is going wrong. The app is quite standard and does not contain anything that should require extended review. At th
Replies
1
Boosts
0
Views
154
Activity
4d
Reply to App disappeared from App Store Connect - support unresponsive - Case 102841743378
I need to be direct: we are now moving into new territory. This has gone on for four months. Four months of open cases, broken contact forms, no resolution, and now an app that has vanished from App Store Connect entirely with zero explanation. The pace of this is completely unacceptable for a paid business account. The facts are not in dispute: Payment of £79 cleared my bank on 12 March 2026. I have the bank statement. The account was renewed and active. Team ID: AW699Z7G8H, Bundle ID: com.sofiqe.app, Case: 102841743378. Despite this, Apple's systems are showing my membership as expired and prompting me to pay again. This means Apple cannot keep track of what has been paid. That is not a developer error. That is an Apple billing failure. I am now being asked to pay twice for a membership I already hold, while my app has been pulled from the store, TestFlight distribution is blocked, and my business is actively losing time and revenue. I have two demands: An account-level specialist
Replies
Boosts
Views
Activity
4d
Reply to Supported way to expose an iPhone+controller as a macOS gamepad without restricted entitlements?
What I’m trying to understand is whether Apple supports any path for this on macOS that does NOT require restricted entitlements or paid-program-only capabilities. So, let me lay out the state of things that you listed: Both DriverKit and Core HID require restricted entitlements. All DriverKit entitlements have Development Only variants which allow those entitlements to be used in development signed builds without any approval (they're added through the portal like any other entitlement). Virtual Core HID does not currently have a development variant, but that's an issue I'm looking into correcting (r.173531752). In both cases, that means using these entitlements currently requires joining the paid program. If you'd like to see us expand these to the free account as well, please file a bug asking for that and then post the bug number back here. Also, to be clear, that is a serious request - I'd like to look at expanding the availability of these entitlements, but that's hard to justify without a bit
Topic: App & System Services SubTopic: Drivers Tags:
Replies
Boosts
Views
Activity
5d
Paid $99 for Developer Program on March 12, accidentally cancelled — no subscription visible, no support response for 2 weeks
Hello Apple Developer Team, On March 12, 2026, I successfully enrolled in the Apple Developer Program as an individual and was charged $99.00 to my card ending in 7850. I received all confirmation emails: Order confirmation (Order Number: D009513784) Shipment notification Invoice receipt (Invoice Number: MC57312775, Sales Order: AEU5157309) The payment was fully processed — the invoice shows Amount Due: .00 and confirms the charge. The $99.00 was also deducted from my bank account, which I can confirm via my bank statement. Shortly after, I accidentally cancelled the enrollment in my account. Since then: My developer account shows no active membership The subscription does not appear in iPhone Settings → Subscriptions The purchase is not visible on reportaproblem.apple.com, so I cannot request a refund there I have no option to renew or re-enroll on developer.apple.com The only proof of payment I have are the emails from Apple confirming the charge I contacted Apple Developer Suppor
Replies
1
Boosts
0
Views
81
Activity
5d
Reply to Xcode 26.3 Claude Agent — 401 Invalid Bearer Token on Intel Mac (FB22141224)
I’m experiencing the same issue on an M1 Max Mac Studio as well. The only workaround I’ve found so far is to sign out of the Claude account and sign back in immediately after the error appears. That temporarily restores functionality, but the issue returns again after a couple of hours.
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5d
The requested app is not available or doesn't exist.
Please help! Apple Support Support is MIA Every app that I have in TestFlight returns with this message, I have attempted to contact developer account support that they have not returned any messages. It’s been over a week. “The requested app is not available or doesn't exist”
Replies
0
Boosts
0
Views
19
Activity
5d
Apple ads
Does anybody know how to contact the Apple ads department? I am running some ads for some of my iPhone apps. I have run into a problem with my credit card and I’ve been trying for over a week to contact somebody. Nobody has returned my messages from the developer account portal. There does not appear to be any other method of contacting them.
Replies
0
Boosts
0
Views
27
Activity
5d
Reply to Subscriptions unable to load
Hello - In reviewing your account, it appears that the required Paid Apps Agreement has not been signed and is not yet in the Active state. Because of this, your In-App Purchase products are not available for testing in Sandbox or for purchase in Production. Please direct the Account Holder to accept the Paid Apps Agreement, complete both the Banking and Tax information, and ensure the status of this agreement is updated to ACTIVE. We also recommend completing a successful Sandbox purchase in your app. Please let us know if you have any additional questions or need further assistance. Thank you.
Replies
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Views
Activity
5d
DMG notarization stuck In Progress 19+ hours — 8 submissions, no logs, ZIP accepted immediately
We have 8 consecutive notarytool submit submissions for the same .dmg artifact all stuck In Progress with no movement and no logs available. Submission IDs (all Recall-0.3.6-arm64.dmg, Team ID: H9S7XRPUCA): Diagnostic evidence: notarytool log on all 8 returns exit 69 (log not available) — no rejection reason, no processing output The app bundle submitted as a ZIP (same binary, same signing, submission d21e9fea) was accepted in 41 seconds at 2026-03-27T02:15Z A separate probe submission of a small signed binary on the same team (fcf018c5) was accepted in ~5 minutes All prior Recall DMG builds (0.1.0–0.3.5) processed normally in ~8 minutes on this same team Normal processing time for this team/account is ~8 minutes Conclusion: Content and signing are clean. Account queue is healthy. The issue appears specific to the DMG submission path for this build. Requesting Apple investigate the stuck DMG submissions and advise on next steps.
Replies
1
Boosts
0
Views
152
Activity
5d
Pending Termination Appeals Process doesn't work
The appeals process for when your Apple Developer account is in Pending Termination status doesn't work. The re-instate developer account form is very clear it shouldn't be used if it's pending. But the form for I would like to appeal an app rejection or app removal which is the correct form for pending state. Gives the error There are no apps associated with this team. we do have apps associated. There could be thousands of developer accounts that weren't able to file an appeal correctly because of this bug. If you would like to appeal this termination decis ion to the App Review Board, you must do so within 30 calendar days. When submitting your appeal, be sure to select I would like to appeal an app rejection or app removal from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following: Apple is very clear which to use.
Replies
0
Boosts
0
Views
46
Activity
5d
iOS 26.4: Regressions in Foundation Models
After installing iOS 26.4 the Foundation Models instruction following and tool calling capabilities have been degraded significantly. The model is not usable anymore. Examples: This works: Is the car plugged in? This does not work: Tell me if the car is plugged in Anything with the work frunk (front trunk) triggers Guardrail Violation. Phrases like Lock Pride also trigger Guardrail Violation (Pride is the name of the car). Tool calling only works half the time for really obvious things.
Replies
3
Boosts
0
Views
407
Activity
5d