Hello, I´m desperate... 2 weeks ago our old Developer Enterprise Program Account silently ran out. Since then a critical software in our company stopped working. I registered a new account for Enterprise last week that already got confirmed from our boss. Today I tried to log in and I could accept the Terms of Agreement. Then suddenly: Congrats, you are part of the (normal) Apple Developer Program. What happened there?!?! Unfortunately Apple Support is slow and non-responsive that last 2 weeks. It took DAYS for an answer that didn´t help. So, how can we switch to Enterprise? Does anyone know a way?

my account expired from 40 Days and I need to renew and the button for renew is close what can do ? I send email to apple no response until now

I want to know that what could be the reason behind that my client's account is showing in app store connect but not in apple developer account? Is this could be the reason that the account was created as a Individual and not as organisation? or any other reason? Kindly help.

So I have an Individual Developer Account and a friend of mine wants to contribute to the iOS app that I'm working on. Does simply adding his apple id at the developer.apple.com suffice to collaborate on the same project? Or he also needs to buy Individual Developer Account?

Hello, Apple Community, I'm reaching out in a bit of desperation here, and hoping that someone among you might be able to provide some insight into the problem I'm currently facing. I've spent countless hours in conversation with Apple's customer service, but they seem to be unable to help me. So, here I am, at my wit's end, reaching out to the wider Apple user community for help. I'm dealing with an incredibly frustrating issue related to my Apple ID. It's stuck in a loop of Account Recovery, which has proven to be a true nightmare. Every time I try to reset my password, it sends me back to the Account Recovery page. As a result, I'm not able to access my developer account at all. As a developer, this situation is critical for my business. Our apps are still up and running, but we are unable to provide any security updates which poses a serious threat to our user base. In a bid to find a solution, I purchased a new iPhone and even booked a Genius Bar appointment, but unfortunately, that didn't help either. To my surprise, multiple Apple senior advisors have told me that they are unable to assist in this matter. This is disheartening and, honestly, quite shocking. I am certain I'm not the first person to encounter this issue, so I'm baffled by the lack of help I've received so far. I've tried all the standard solutions: Tried to reset from different devices and networks. Double-checked all the account information. Went through the recovery process multiple times. Tried to reset the password via a trusted device. Sadly, all these attempts have ended in the same Account Recovery loop. I'm really hoping someone out there has found a way around this or at least has some new ideas on what could be causing this. I understand this might not be a common issue, but any insight, experience, or suggestions are more than welcome at this point. I appreciate your time in reading this and your potential help.

Our company's main Apple developer account has been banned for at least one year due to being deemed fraudulent. After reviewing our app, we have ensured that it complies with all regulations for operating our company's app. How can we get the main account unblocked and publish our verified app?

Hi everyone, I have an old iPad 2 which I want to reset but it has the "find my iPad" turned on; the problem is that if I try to insert the id apple password, it gives me a connection error. The device is connected to the internet, I tried the browser and it works. I even tried to reset the iPad using the Mac, but it requires the iCloud password on the device... I turned off "find my iPad" on the iCloud website, but in order to be effective, the ipad needs to logging in on iCloud and I can't do it. Are there other ways to achieve the reset? Thank you so much

I am currently the Account Holder of my previous company on the Apple Developer Program. However, the company is no longer in operation. Consequently, I am faced with the challenge of removing the company from the account since I am the only member and there is no one else I can reassign the Account Holder role to. I have reached out to Apple Support for assistance in resolving this issue, and they have suggested reassigning the Account Holder role to another member. However, as mentioned earlier, I am the sole member associated with the account, which makes it impossible to proceed with this option. I genuinely want to comply with Apple's policies and ensure that the account is properly managed and maintained. If there is any information or specific steps I might have overlooked to address this situation, I would be grateful for your help.

Hi Y'all, When a user deletes (or requests to delete) their account, do we also have to delete the subscription receipts and user tokens from our internal systems? Thanks, Bill

Hello! I want to pay the fee using my card from another country as I opened that bank account as a tourist, so i don't have any ID there that I can use to validate my residency. Can I enroll using my residency country to validate my ID but pay with another country's card?

Unfortunately my developer account got flagged for removal. Before my app was rejected 3 times, because it was not possible to view the content on iPad. It's a social app and we blocked all VPNs, emulators and proxies. I assumed this happened therefore. In the previous 2 months my app got rejected two times because of half-***** user-generated content that wasn't moderated fast enough. In the appeal I wrote them, that we implemented AWS AI for content moderation, and that we deactivated all security features. However, this was 9 days ago, and since then no answer. We are a 4 men startup with around 130.000 USD revenue. Biggest success of my life and 6 years of work. The reason Apple states if violating section 3.2(f) of the Apple Developer Program License Agreement. In this paragraph there are basically all kind of general rules about not misleading people or apple reviewers. What can I do now to get a faster answer or to safe my apple developer account? Also: If an apple developer account got removed, does that mean you cannot transfer the app with all its reviews to another account? Thanks

I tried to apply for an AVP dev kit but it said "This developer kit is available to Account Holders in the Apple Developer Program..." Anyone know how I go about upgrading my account? I have a devleper account but apparently it is not approved. Thanks!

We have apple login connected to our app. we also have the feature that when a customer login with apple or any social media he/she can login with their email directly from email login. but in case of apple login when customer prefers to hide their email, this is not suitable as the private email is difficult for customer to learn and it my change later. so are we allowed to ask customer username to fill when they prefer to hide their email. ps we used to ask the customer email to be filled when they hide their email but our app was rejected as it seems to violate apples terms. this is the new feature we are planning to add. is it allowed to add that.

Hey, after update to ios 17 ***** beta after i had 17 developer beta 2 my iphone 13 pro max stuck at - white screen with updating apple id settings but when i restart the iphone i got popup with - verification failed! there was a error connecting to the apple id server. any help? im stuck almost 3 days without iphone :(

I all of a sudden cannot log in to my developer Account. I have tried multiple times with my password (which is also saved in my key chain) but I am told it is invalid. I reset/changed the password and it still doesn't let me log in. It then says my password was found in a data breach and my account gets locked. I unlock the account and it still doesn't work..I have tried this loop multiple times now..what should I do? Apple Support does not assist with apparently as I have chatted and talked to them.

We need users correct email instead of the relay email when user signs in according to our company policy but unfortunately we are not able to get that information. is it even possible to get that. if yes please guide. i am able authenticate the token where we get the relay email only

I am from Kazakhstan. I want open developer account but system write error: Your enrollment in the Apple Developer Program could not be completed at this time. Has anyone been able to solve this problem?

Hello, I require assistance urgently. My Apple Developer membership has expired and I am unable to renew it. Upon logging in to the Developer website, I was directed to use the Developer app to renew the membership. However, I cannot locate the renew button on the app. I have attempted to log in and out multiple times, as well as signing in from other devices, but to no avail. This situation is highly frustrating, and I feel let down by Apple's poor service.

I've never used the services of the apple store before. This is my first time uploading and now I'm confused. Am I in a suspended state or is it a normal state and is it related that I have hired another website to upload my app and do some code work for it? What should I do next? Could you please tell me in a way that is easier to understand? I'm a bit confused And now I'm so shocked that it's my account suspended or something. And why is it still in check status back to being in state? Waiting for another review Previously rejected by message notified as follows: Upon further review of the activity associated with your Apple Developer Program membership, we have determined that your membership, or a membership associated with your account, has been used for dishonest or fraudulent activity. Given the severity of the issues we identified, all apps associated with your Apple Developer Program account have been removed from the App Store and your account has been flagged for removal. Specifically, we found that one or more apps in your account engaged in concept or feature switch schemes, in direct violation of section 3.2(f) Apple Developer Program License Agreement, which states: "You will not, directly or indirectly, commit any act intended to interfere with any of the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, TestFlight, Xcode Cloud, Ad Hoc distribution, or the Program (e.g., submitting fraudulent reviews of Your own Application or any third party application, choosing a name for Your Application that is substantially similar to the name of a third party application in order to create consumer confusion, or squatting on application names to prevent legitimate third party use). Further, You will not engage, or encourage others to engage, in any unlawful, unfair, misleading, fraudulent, improper, or dishonest acts or business practices relating to Your Covered Products (e.g., engaging in bait-and-switch pricing, consumer misrepresentation, deceptive business practices, or unfair competition against other developers)." Because your account has been flagged for removal, any earnings payments are paused. Transferring your apps to another Apple Developer Program account or creating new accounts after receiving this message may result in the termination of the new or associated accounts. If you would like to appeal this termination decision to the App Review Board, you must do so within 30 calendar days. When submitting your appeal, be sure to select "I would like to appeal an app rejection or app removal" from the drop-down menu on the Contact the App Review Team page and provide a written statement that includes the following: A thorough explanation of the issues we identified Specific steps you will take to prevent its recurrence New information clarifying these issues, if you disagree with our findings Otherwise, your Apple Developer Program membership will be terminated. If you have questions, contact us. Best regards, App Store Review

I transferred an app to a new developer account about 2 months ago. Since then, I am unable to view crashes through the Xcode Organiser. It gives me the error title "Error downloading Crashes List" with message "An error occurred preventing Xcode from downloading crashes list. xxxxxx@xxxxxx failed with error: Access Restricted with bundle id: xxxxx.xxxxx.xxxxx The account listed is the OLD account that owned the app. So it is trying to download crash reports from the old account and not the new account. How can I let it know the account changed for this app? The project itself has been updated to use the new account certs and i've even submitted multiple builds to the new account.