Hi, Help!! So I was in Thailand for a number of years and developed an app over there and signed up as a developer over there. But now I'm in the USA indefinitely and I'm unable to change my payment method. How can I change it? I called the USA support line twice and no one was able to help me. I tried the Thailand phone number and I'm unable to call from the USA. Any suggestions? Thanks!!

hi I am using fastlane and match to upload an app to test flight. The app requires com.apple.developer.storekit.external-link.account to be activated. My identifier has activated the capabilities and when I look at provisional profile, it also has it, but when the app has been uploaded, it's missing (although all other entitlements are there). Now it gets weird: Every time I run my flow I delete derived data, deletes all downloaded provisional profiles and use match to redownload them with read only (force is not an option). It does not work. I go to Apple dev and Toggles the capability off and on and saves. This invalidates the profile. I press edit and save. So no real changes. Run my flow and the app is uploaded correctly WITH the correct capabilities. Runs the flow again without the manual steps and the entitlements will be missing once again. Repeats the toggle stuff and the subsequent behavior repeats itself. Same flow and same code and same settings, app and profile.... I am building automated flows so this does not really work for me.... Heeeelp...

I'm a developer that has only produced for a single company. Though my developer account shows me as the account holder, my "Enrolled as" status is "Organization," and the "Entity" field shows the name of that company. I want to build an app for a separate company/organization, but unsure how to proceed. My App Store Connect account shows the original company name beneath my name as the only option in the account ID selector menu, so when I begin the New App process it automatically assumes I'm doing it for that company. Can I change my "Enrolled as" status to something independent of any organization, do I need to create a completely separate account to do this, or how should I proceed? Any help would be appreciated. Thanks.

Friday we were preparing to publish our final build in TestFlight. Our developer informed me that the account holder had to agree to new terms and agreements. I am the sole user of this account, and tried to login (1 week ago I was still able to login). To my surprise I got the notification “account locked”, ”you need to reset your password”. I followed the required step: filling in the phone number on file (which is my phone number). After filling this in the page informed me that they’d get back to me in 1 day. On Saturday I received an email from no_reply@apple with the following “We have received the request for access to your account and we have denied access.” There was no further information in the email why this would be. I tried Apple support but they tell me they can not reactivate the account and I should apply for a new Apple ID. This sounds really strange as it would mean I would lose access to our currently published application forever? I also submitted request to Apple Developer Support, but it seems I can not call them myself, and I should await reply from their side. But in general I am just shocked how they can deny access to an account, which is even a paid one (Developer Program), and not help me out. I am able to supply all identification (passport). I have access to the email that we use to login. I have access to the mobile phone number that is connected for exactly this reason (two factor authentication). Anyone with similar experience and/or solutions?

Friday we were preparing to publish our final build in TestFlight. Our developer informed me that the account holder had to agree to new terms and agreements. I am the sole user of this account, and tried to login (1 week ago I was still able to login). To my surprise I got the notification “account locked”, ”you need to reset your password”. I followed the required step: filling in the phone number on file (which is my phone number). After filling this in the page informed me that they’d get back to me in 1 day. On Saturday I received an email from no_reply@apple with the following “We have received the request for access to your account and we have denied access.” There was no further information in the email why this would be. I tried Apple support but they tell me they can not reactivate the account and I should apply for a new Apple ID. This sounds really strange as it would mean I would lose access to our currently published application forever? But in general I am just shocked how they can deny access to an account, which is even a paid one (Developer Program), and not help me out. I am able to supply all identification (passport). I have access to the email that we use to login. I have access to the mobile phone number that is connected for exactly this reason (two factor authentication). Anyone with similar experience and/or solutions?

I recently made the enrollment for developer program and make the payment on Apple developer website. I saw the payment amount is debited from my account. But the developer program is not approved. When I contacted the developer support, they said Apple did not receive the money and you have to enroll again. So, I asked my Bank to make sure the payment is processed or not. The bank said it is already processed and they even sent me reference number and approval number. Even I sent the screenshot of those information, but the support guy keeps saying they did not receive it but without any helpful information to troubleshoot the issue at all. I am really amazed a company such as Apple has such terrible customer support. Now, I have to request payment dispute to my bank about it. If I do not get my money back, I will tag Apple CEO on x.com and post about it every day with a schedular script.

I have been trying to get in touch with the developer for my account migration.I have paid $100 but no one is ready to contact me. Enrollment ID: QK2AJQ7NAM. I need to migrate my account from individual to organisation. kindy help its urgent.

Our company has been trying to register for the Apple Developer Enterprise Program since September 15, 2024. However, it wasn’t until early November that we received an email requesting our business information. Following that, we contacted Apple’s team on November 15, 2024, to answer their interview questions. Now, more than a month has passed since that call, and we still have no idea about the status of our approval. When I check the account, it always shows 'Your enrollment is being processed. Your enrollment ID is 8K8SXNKA89.' I’ve also emailed Apple Support but have not received any further response. How much longer will this process take? Apple’s handling of this is excessively slow and frustrating

无法注册开发者，客服直接说没法注册，真垃圾

Hi, I have paid for a membership a couple of days now, but nothing happens why there is such a long time waiting (apple says 48hours), please someone can help me thank you costgior1 @ gmail.com

Hi everyone. I created test-apps years ago. Now I looked into https://icloud.developer.apple.com/dashboard/ There I found these old apps listed. How do I delete these Apps in the Console and entirely from my account? I don't have the project files anymore. All the best! 😊

I couldn’t create Apple ID account for the past 6 days

How to renew Apple Developer Membership

How do I delete an old Dev account I don't used for over 11 years?

I'm currently setting up a new build environment. Our old build server was a small M1 Mac Mini set up to build our, up-to-now, only app. Since we now have a second app (and probably more to come) and have some issues building all on the same mac (gem versions, flutter versions, etc.) I now set up a virtualized build environment. I'm currently running a MacOS 15 beta 3 VM on a M2 Mac Mini also on MacOS 15 beta 3. The VM has all basic tools inside, including Xcode 16 beta 3 and is logged in with our AppleID for our build server. The VM is spun up with a non-persistent storage before the build, installs the gem's/flutter in the correct version, checks out the code and builds it. Now I'm getting an error on the build, that I have to select a development team, but he team is already selected and the build is working fine on the old M1 Mac Mini. It is suggested to login to Xcode, so I logged in to Xcode in the VM, which itself was successful, but when loading the teams I'm getting the following error: Decoding Error There was a failure decoding response: (HTTP 401, 60 bytes) The data couldn't be read because it isn't in the correct format.. The account info is correct, it's the same account that is logged in to MacOS and it's the same account from the old build system. I guess this somehow has to do with the MacOS VM (before MacOS 15 it was not possible to signin to an apple id, this is also the reason why I use the beta). Is there any chance to fix this and get it working? We are not able to use Xcode cloud builds (or any other cloud services) due to corporate policies. We are also not able to buy a dedicated Mac Mini for every app (too expensive and too much time needed for maintenance).

I tried in different browsers and even private mode, but I keep getting the error "Your account cannot be created at this time." I"m trying to make a new account for my software business but it will not let me make an account. I do NOT want to use my personal Apple Account for my business apps.

I'm responsible for setting up the company's Apple Developer account. The enrollment was accepted, but we are stuck on the payment method. We did pay three times the enrollment fee, (Friday, Saturday, and Wednesday), all with the company credit card. But no reply on the status even after the 48-hour threshold. Should we use the owner's credit card? Is there a way to know the status of the purchase or the only way is to try again until it works?

在今年1月份20号左右，我们的账号突然审查，我们没有收到任何通知，是在开发即将更新版本的时候发现的，现在账号的状态属于功能限制阶段，线上的App是正常的，但是无法使用开发证书迭代版本，App信息仍然可以打开并看到，我们想将App移除也不可以，因为需要确认更新的协议，但是我们无法进入到那个界面。 到目前为止10个月左右的时间了，我们没有得到任何有用的回复或者信息，也不知道账号经历了什么，一直被搁置，我们告诉账号和App的审核人员，我们愿意全力配合调查，也无疾而终！ 请问有遇到过类似问题的吗？你们是怎么解决的呢？ 如果有官方人员看到此贴，也请麻烦指引我们该如何做，一直在时间上搁置我们也无法得到解决呐！

Hello! I'm running MacOS 15.1.1 virtual machine on MacBook M2 Sequoia 15.1.1. While trying to add Apple account in Xcode 16.1 and it fails with error: Decoding Error There was a failure decoding response: (HTTP 401, 60 bytes) The data couldn't be read because it isn't in the correct format. Account information is valid, it's the same account as I used to login in host system. It seems like issue reported here: https://developer.apple.com/forums/thread/767673 Is there any chance to fix this and get it working?

Hello, I am a solo developer creating a scheduling app. As shown in the attached image, my app displays a red warning message when the user is offline, advising them to go online to log in. However, Apple has rejected my app because the buttons in this state are unresponsive. Is there something I might have missed? If anyone knows the solution, I would greatly appreciate your response. When the button is pressed while offline, I tried displaying a toast message, but the app was still rejected. At this point, I’m feeling hopeless and unsure of what to do next.