App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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アプリリリース時の良い戻し手順を教えて下さい
iosアプリをAppStoreへ公開した後に何らかの理由で戻しが必要になった場合、緊急申請で問題無いアプリを再リリースするのが最速の方法でしょうか? もしも、より良い方法があれば教えてください。 戻し用のアプリバージョンを用意しておいてリリース予定のアプリを公開した後にすぐ審査を回すという方法を見つけたのですが、審査の90%が24時間以内(ちょっと数字が違うかも?)と言われている以上緊急申請の方が早いですか?
0
0
167
Dec ’25
App store connect feedback
Logging out: The platform logs people out super quickly (e.g. within like a couple of hours), it would be great to be able to stay logged in within the same day and not have to log back in every time. Latency: In general, it can be really slow to load, and sometimes pages fully load without anything on them. The team then has to refresh the page for e.g. dashboards to be shown Submission of PPO & In-app events: PPO tests and in-app events can only be submitted on the latest version, which means that you need to wait for a period when we're not having a new version of the app reviewed. If this is regularly the case, it's difficult to submit. Sometimes you then submit e.g. an in-app event, but it takes a while and the review is removed in favour of an app update. Solution: The whole thing should follow a similar process to CPPs whereby you don't need to upload to the latest version, or you should be able to select which app version you're uploading to and be able to select the latest. Rather than having to delete and build again every time. Pricing updates: The amount of time that it takes to change pricing is insane and results in a reluctance to make price changes. There are a number of ways that this could be improved: a) Don't only allow us to select prices from a drop down list. This process adds like 3 extra clicks to every single price change. Just make the prices editable (e.g you can type) in a list, Google Play Console does this very well. b) For promotions, allow us to set e.g. "20% off the default price" and then when we make pricing updates to the default price the promotional price will update automatically. Instead currently we have to go in and manually calculate 20% off every single price based on the new price and update it ourselves, it's crazy. Reporting on promotions: Currently, there is no ability to see a time series of conversions with specific promotions with configurable date ranges, you can just see the total redemptions up to a certain date. This means we're manually having to look at the number of redemptions up to a certain date and then if we wanted to see a daily breakdown we'd need to look at ever date in isolation and calculate the increase in number of redemptions.
0
0
129
Dec ’25
TestFlight shows “could not install”.
Hello, My app (App ID: 1616628950) is already published on the App Store, but recently we’ve been unable to install the TestFlight build for testing. The TestFlight build shows the green “Testing” status, but whenever we try to install it, we get this message: “Could not install / The requested application is not available or does not exist.” The TestFlight version is the same as the one currently live on the App Store, and the App Store version installs without any issue. I wanted to share this here in case someone from the team could check whether the TestFlight build might be stuck or misconfigured on the backend. Thank you very much for your time and help!
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2
312
Dec ’25
Unable to access to App Store Connect/Apps
On Safari : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get the first page with the icon Apps. When I click on it, I'm redirected on the https://developer.apple.com/ On Chrome : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get an error message : https://appstoreconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser.asc To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. Learn More Sadly, I'm unable to invite anyone... I tried the support but they were unable to help... Membership details Entity name *** Team ID *** Program Apple Developer Program Enrolled as Organization Phone *** Street address *** Account Holder *** Your role Account Holder Renewal date September 11, 2026 Annual fee 99€
7
4
491
Dec ’25
Rejoining iOS dev after a long break, what should I relearn?
I’ve been building iOS apps since 2011, took a 4-year break, returned with two new apps, and it feels like organic visibility and indexing have changed drastically compared to earlier releases. Has anyone else noticed slower indexing, fewer automatic mentions, and almost zero organic traction—has discovery changed, or is it just saturation?
2
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133
Feb ’26
Even though I added EULA to my application, it gets rejected for the same reason.
Hello, I have a problem regarding my App review. The issue: "Guideline 3.1.2 - Business - Payments - Subscriptions Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. The app's metadata is missing the following required information: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect." My explanation: I'm using Apple's original EULA in my app. The EULA was already in the "About" section. It redirects to the EULA page on Apple's official website. However, since my app also has a payment screen, I added the same information below the payment screen and submitted it for review again. Unfortunately, it's still being rejected for the same reason. I've requested a full, detailed explanation via email, but they keep sending me the same copy-and-paste message. I want to resolve this issue as soon as possible, so I decided to ask you here. Please check the screenshots and let me know what's the problem. Best regards, DryreL
1
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262
Jan ’26
Your case ID for this conversation is 102769512657.
Hi everyone, I’m unable to enable Xcode Cloud for any app on my account. At the final step of the Xcode workflow setup (“Confirm App on App Store Connect”), pressing Complete always returns: “ could not be added to Xcode Cloud. Authentication credentials are invalid.” This affects both existing apps and completely new test apps with fresh bundle IDs. What I’ve verified • I am Account Holder and Admin. • All agreements are accepted. • App creation, bundle ID registration, and certificate management work normally. • I’ve removed/re-added my Apple ID in Xcode and cleared all Xcode-* tokens from Keychain. • Test apps in clean Git repos reproduce the same error. Support I have already opened Case ID 102769512657 with Apple Developer Support, but I’m posting here in case others have seen this issue or know of additional steps to confirm the provisioning state.
9
5
474
Dec ’25
Did Apple adjust ASO ranking factors? Metadata and rankings appear impacted.
Noticed a sudden drop in my keyword rankings recently and after some digging, it looks like Apple rolled out a major ASO update, which a lot of developers seem to be talking about. Curious if anyone has insights on what specifically changed - it seems like the app title may no longer hold the same weight in keyword rankings.
2
1
187
Feb ’26
App Store Connect release notes RSS feed
I want to keep an eye on the App Store Connect release notes to find out when builds created with Xcode 26.2 RC will be accepted. I tried to add https://developer.apple.com/help/app-store-connect/release-notes/ to my RSS reeder but the items listed are not the same, it’s the items from the latest news from Apple Developer instead. Can we get an RSS feed please? Seems will be useful to monitor these release notes over time.
4
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314
Dec ’25
Question Regarding Campaign Data Limits in “App Store Downloads” Analytics Report
Regarding the “App Store Downloads” Analytics Report, I have submitted a report generation request with accessType: ONE_TIME_SNAPSHOT. Reference: https://developer.apple.com/documentation/analytics-reports/app-download I would like to confirm the scope of the Campaign data included in the report generated by this request. In the App Store Connect UI, I understand that there is an upper limit of 200 Campaign entries displayed. For the report output, however, could you please confirm whether it includes all Campaigns measured on the App Store Connect side? Or is there also any upper limit on the number of Campaign records included in the report itself?
0
0
213
Dec ’25
What’s the best way to review and track the ranked keywords of competing apps for ASO?
Started an ASO challenge on an older mother-baby app and began by analyzing competitors’ ranked keywords to uncover gaps, relevance, and high-intent phrases using tools like Appvector. By identifying core keyword roots and filtering by context and search intent, I narrowed down high-value opportunities to expand from 146 to over 1,000 relevant search terms for the next steps in the ASO strategy.
1
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94
Dec ’25
Multiple iOS App Store rejection due to revenue cat "purchase failure: there was a problem with the apple store"
​ My app has been rejected multiple times during the last few weeks because Apple reviewer is unable to complete the purchase on revenue cat paywall. They gave this error message: Guideline 2.1 - Performance - App Completeness We were still unable to purchase the subscription successfully. Review device details: Device type: iPad Air 11-inch (M2) OS version: iPadOS 26.1 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Resources Note that in-app purchases do not need to have been previously approved to confirm they function correctly in review. Note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Learn how to set up and test in-app purchase products in the sandbox environment. Learn more about validating receipts with the App Store.   The offerings are fetched correctly but they are unable to complete the purchase. I tested on my physical iPhone with real account (not sandbox) and get the same exact error. I have provided screenshot of the paywall screen and my App Store Connect pages below. I think issue might be because my subscriptions on App Store are not approved but I’m not sure. I heard you are supposed to submit them same time when you submit your build. I submitted both but Apple also rejected my subscriptions saying the images were duplicate. Now they say “developer action needed” First of all, it says the images are optional so why does it matter what they are? Second of all, what image am I supposed to provide there then?  Guideline 2.3.2 - Performance - Accurate Metadata We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted in-app purchase and/or win back offer. Specifically, we found the following issue with your promotional image: – You submitted duplicate or identical promotional images for different promoted in-app purchase products and/or win back offers. Next Steps To resolve this issue, please revise your promotional image to ensure it is unique and accurately represents the associated promoted in-app purchase and/or win back offer. If you have no future plans on promoting this in-app purchase product, you can delete the associated promotional image in App Store Connect. Resources Learn how to view and edit in-app purchase information in App Store Connect. Discover more best practices for promoting your in-app purchases on the App Store.   Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. Request an App Review Appointment at Meet with Apple to discuss your app's review. Appointments subject to availability during your local business hours on Tuesdays and Thursdays. Provide feedback on this message and your review experience by completing a short survey.     ​
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346
Dec ’25
Pysical Goods Service Annual purchase
Hello, I’m developing an app that provides physical services such as equipment storage, maintenance, pickup, and delivery. The app does not provide any digital content, digital features, or any form of digital subscription. For payments, we are using an external payment gateway (similar to Stripe Billing or Braintree): iOS: Users are redirected to Safari to complete the payment. We also plan to support annual automatic renewal billing, using the payment gateway’s “billing key” or “recurring billing” feature. This is essentially a card auto-charge for a physical service, and it is not an in-app subscription. I want to ensure that our implementation is fully compliant with Apple’s App Store Review Guidelines, especially 3.1.5(a) regarding physical goods and services. I would appreciate guidance on the following: For apps providing physical services, is it acceptable to process payments through an external browser (Safari) instead of using In-App Purchase? Is recurring billing / automatic renewal with an external payment provider allowed, as long as the service being billed is physical and not digital? For apps offering only physical services, should we completely avoid using the Monetization → Subscriptions section in App Store Connect, since those subscription products apply only to digital content? Our goal is to ensure that the app follows Apple’s policies correctly and does not mistakenly fall under the category of digital subscriptions. Thank you very much for your help.
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108
Nov ’25
Waiting for Review” for 40+ Days After Resubmission (App ID: 6753948674))
Hello everyone, I am experiencing an unusually long review delay with my app Avanta (App ID: 6753948874) and would like to request guidance or escalation support if possible. 📌 Timeline & Issue Summary Our first submission was made on October 14, 2025. The app was initially reviewed and rejected once due to screenshot issues (nothing related to functionality or guideline violations). We immediately corrected the screenshots and resubmitted on November 3, 2025. Since then, the build has been stuck in “Waiting for Review” for more than 25 days, and we have received no further updates, clarifications, or review activity in App Store Connect. 📌 Why I’m Concerned This delay is far beyond normal review processing times (typically 24–72 hours). Our app has no unresolved guideline issues — only screenshots were requested once, and the updated assets are fully compliant. The lack of any movement (no “In Review”, no communication) makes me unsure whether the submission is stuck due to a technical/system error. 📌 What We Have Already Tried Double-checked all metadata, screenshots, and compliance items. Verified export compliance and agreements. Contacted Apple support through App Store Connect → no response yet. Tried cancelling/resubmitting earlier versions, but the issue persists. 📌 Request Could someone from the App Review team please look into whether this submission is stuck? We would sincerely appreciate guidance or escalation if necessary, as we have been waiting over 45 days since the first submission and 25+ days since the last resubmission. We respect the review process and understand high workload periods, but this delay appears to be a technical issue rather than a standard queue wait. Thank you in advance for any support or clarification you can provide. Kind regards, Taha
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248
Dec ’25
App status stuck on “Waiting for Review” for 2+ days — any timeline guidance?
Hello everyone, I recently submitted my new app “Bitcoin Miner – Mining Pool” for App Review. The app was submitted under my Apple Developer account (Account Holder: Harshil Patel). However, the status has been “Waiting for Review” for over 2 days without any movement. Details: Submission platform: App Store Connect Metadata & screenshots uploaded correctly No compliance warnings or “Missing Information” alerts No previous rejections for this version I understand the review process time may vary, but I’m unsure whether this delay is normal or if there’s something more I should check on my side. Questions for the community / Apple Team Is there a typical timeline for apps currently showing “Waiting for Review”? My only goal is to ensure the submission process is moving correctly. Any guidance or suggestions will be highly appreciated. Thank you! — Harshil Patel
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210
Dec ’25
App status stuck on “Waiting for Review” for 2+ days — any timeline guidance?
Hello everyone, I recently submitted my new app “Bitcoin Miner – Mining Pool” for App Review. The app was submitted under my Apple Developer account (Account Holder: Harshil Patel). However, the status has been “Waiting for Review” for over 2 days without any movement. 📍 Details: Submission platform: App Store Connect Metadata & screenshots uploaded correctly No compliance warnings or “Missing Information” alerts No previous rejections for this version I understand the review process time may vary, but I’m unsure whether this delay is normal or if there’s something more I should check on my side. 👉 Questions for the community / Apple Team Is there a typical timeline for apps currently showing “Waiting for Review”? My only goal is to ensure the submission process is moving correctly. Any guidance or suggestions will be highly appreciated. Thank you! — Harshil Patel
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114
Nov ’25
Project Overhaul: Can a New Xcode Project Upload to an Existing App ID?
Hello everyone, I'm currently developing an iOS application and have a question regarding project architecture changes and App Store Connect submissions. My app is already uploaded to App Store Connect and is being used for internal testing via TestFlight. During development, I've realized my initial project architecture is flawed and unsustainable. The Problem and Proposed Solution I've decided the best approach is to completely redevelop the app from scratch using a new, clean Xcode project that implements a better architecture (e.g., MVVM, Clean Architecture). The Core Question If I create a brand new Xcode project for the redeveloped app, can I: Use the same Bundle Identifier (com.mycompany.myapp) in the new project? Successfully archive and upload the build from this new Xcode project to the existing app on App Store Connect? In essence, does App Store Connect require the new build to originate from the same Xcode project structure as the previous builds, or does it only validate the Bundle Identifier and Version/Build Number? Any advice or confirmation from developers who have gone through a similar complete project overhaul would be greatly appreciated. Thank you!
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Dec ’25
アプリリリース時の良い戻し手順を教えて下さい
iosアプリをAppStoreへ公開した後に何らかの理由で戻しが必要になった場合、緊急申請で問題無いアプリを再リリースするのが最速の方法でしょうか? もしも、より良い方法があれば教えてください。 戻し用のアプリバージョンを用意しておいてリリース予定のアプリを公開した後にすぐ審査を回すという方法を見つけたのですが、審査の90%が24時間以内(ちょっと数字が違うかも?)と言われている以上緊急申請の方が早いですか?
Replies
0
Boosts
0
Views
167
Activity
Dec ’25
App store connect feedback
Logging out: The platform logs people out super quickly (e.g. within like a couple of hours), it would be great to be able to stay logged in within the same day and not have to log back in every time. Latency: In general, it can be really slow to load, and sometimes pages fully load without anything on them. The team then has to refresh the page for e.g. dashboards to be shown Submission of PPO & In-app events: PPO tests and in-app events can only be submitted on the latest version, which means that you need to wait for a period when we're not having a new version of the app reviewed. If this is regularly the case, it's difficult to submit. Sometimes you then submit e.g. an in-app event, but it takes a while and the review is removed in favour of an app update. Solution: The whole thing should follow a similar process to CPPs whereby you don't need to upload to the latest version, or you should be able to select which app version you're uploading to and be able to select the latest. Rather than having to delete and build again every time. Pricing updates: The amount of time that it takes to change pricing is insane and results in a reluctance to make price changes. There are a number of ways that this could be improved: a) Don't only allow us to select prices from a drop down list. This process adds like 3 extra clicks to every single price change. Just make the prices editable (e.g you can type) in a list, Google Play Console does this very well. b) For promotions, allow us to set e.g. "20% off the default price" and then when we make pricing updates to the default price the promotional price will update automatically. Instead currently we have to go in and manually calculate 20% off every single price based on the new price and update it ourselves, it's crazy. Reporting on promotions: Currently, there is no ability to see a time series of conversions with specific promotions with configurable date ranges, you can just see the total redemptions up to a certain date. This means we're manually having to look at the number of redemptions up to a certain date and then if we wanted to see a daily breakdown we'd need to look at ever date in isolation and calculate the increase in number of redemptions.
Replies
0
Boosts
0
Views
129
Activity
Dec ’25
TestFlight shows “could not install”.
Hello, My app (App ID: 1616628950) is already published on the App Store, but recently we’ve been unable to install the TestFlight build for testing. The TestFlight build shows the green “Testing” status, but whenever we try to install it, we get this message: “Could not install / The requested application is not available or does not exist.” The TestFlight version is the same as the one currently live on the App Store, and the App Store version installs without any issue. I wanted to share this here in case someone from the team could check whether the TestFlight build might be stuck or misconfigured on the backend. Thank you very much for your time and help!
Replies
0
Boosts
2
Views
312
Activity
Dec ’25
Unable to access to App Store Connect/Apps
On Safari : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get the first page with the icon Apps. When I click on it, I'm redirected on the https://developer.apple.com/ On Chrome : I connect first to https://developer.apple.com/. It works I click on Program resources/App Store Connect/Apps When I arrive on the https://appstoreconnect.apple.com/login I get an error message : https://appstoreconnect.apple.com/login?errorKey=ITC.signin.error.invalidUser.asc To access App Store Connect, you must be an individual or team member in the Apple Developer Program, or invited by an individual to access their content in App Store Connect. Learn More Sadly, I'm unable to invite anyone... I tried the support but they were unable to help... Membership details Entity name *** Team ID *** Program Apple Developer Program Enrolled as Organization Phone *** Street address *** Account Holder *** Your role Account Holder Renewal date September 11, 2026 Annual fee 99€
Replies
7
Boosts
4
Views
491
Activity
Dec ’25
Rejoining iOS dev after a long break, what should I relearn?
I’ve been building iOS apps since 2011, took a 4-year break, returned with two new apps, and it feels like organic visibility and indexing have changed drastically compared to earlier releases. Has anyone else noticed slower indexing, fewer automatic mentions, and almost zero organic traction—has discovery changed, or is it just saturation?
Replies
2
Boosts
0
Views
133
Activity
Feb ’26
Even though I added EULA to my application, it gets rejected for the same reason.
Hello, I have a problem regarding my App review. The issue: "Guideline 3.1.2 - Business - Payments - Subscriptions Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. The app's metadata is missing the following required information: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect." My explanation: I'm using Apple's original EULA in my app. The EULA was already in the "About" section. It redirects to the EULA page on Apple's official website. However, since my app also has a payment screen, I added the same information below the payment screen and submitted it for review again. Unfortunately, it's still being rejected for the same reason. I've requested a full, detailed explanation via email, but they keep sending me the same copy-and-paste message. I want to resolve this issue as soon as possible, so I decided to ask you here. Please check the screenshots and let me know what's the problem. Best regards, DryreL
Replies
1
Boosts
0
Views
262
Activity
Jan ’26
Your case ID for this conversation is 102769512657.
Hi everyone, I’m unable to enable Xcode Cloud for any app on my account. At the final step of the Xcode workflow setup (“Confirm App on App Store Connect”), pressing Complete always returns: “ could not be added to Xcode Cloud. Authentication credentials are invalid.” This affects both existing apps and completely new test apps with fresh bundle IDs. What I’ve verified • I am Account Holder and Admin. • All agreements are accepted. • App creation, bundle ID registration, and certificate management work normally. • I’ve removed/re-added my Apple ID in Xcode and cleared all Xcode-* tokens from Keychain. • Test apps in clean Git repos reproduce the same error. Support I have already opened Case ID 102769512657 with Apple Developer Support, but I’m posting here in case others have seen this issue or know of additional steps to confirm the provisioning state.
Replies
9
Boosts
5
Views
474
Activity
Dec ’25
Did Apple adjust ASO ranking factors? Metadata and rankings appear impacted.
Noticed a sudden drop in my keyword rankings recently and after some digging, it looks like Apple rolled out a major ASO update, which a lot of developers seem to be talking about. Curious if anyone has insights on what specifically changed - it seems like the app title may no longer hold the same weight in keyword rankings.
Replies
2
Boosts
1
Views
187
Activity
Feb ’26
App Store Connect release notes RSS feed
I want to keep an eye on the App Store Connect release notes to find out when builds created with Xcode 26.2 RC will be accepted. I tried to add https://developer.apple.com/help/app-store-connect/release-notes/ to my RSS reeder but the items listed are not the same, it’s the items from the latest news from Apple Developer instead. Can we get an RSS feed please? Seems will be useful to monitor these release notes over time.
Replies
4
Boosts
0
Views
314
Activity
Dec ’25
Cannot submit apps with Xcode 26.2 RC
Xcode 26.2 RC has been out for over 24 hours and it's still not possible to submit apps.
Replies
12
Boosts
3
Views
1.3k
Activity
Dec ’25
Application Review Process
Hello, I submitted my application for review and it's not being processed. Each time, I wait months for a response. This is incredibly frustrating because I'm already too late to announce my project. I've repeatedly requested an expedited review, but it doesn't work. Is anyone else experiencing the same issue?
Replies
2
Boosts
0
Views
151
Activity
Dec ’25
Question Regarding Campaign Data Limits in “App Store Downloads” Analytics Report
Regarding the “App Store Downloads” Analytics Report, I have submitted a report generation request with accessType: ONE_TIME_SNAPSHOT. Reference: https://developer.apple.com/documentation/analytics-reports/app-download I would like to confirm the scope of the Campaign data included in the report generated by this request. In the App Store Connect UI, I understand that there is an upper limit of 200 Campaign entries displayed. For the report output, however, could you please confirm whether it includes all Campaigns measured on the App Store Connect side? Or is there also any upper limit on the number of Campaign records included in the report itself?
Replies
0
Boosts
0
Views
213
Activity
Dec ’25
What’s the best way to review and track the ranked keywords of competing apps for ASO?
Started an ASO challenge on an older mother-baby app and began by analyzing competitors’ ranked keywords to uncover gaps, relevance, and high-intent phrases using tools like Appvector. By identifying core keyword roots and filtering by context and search intent, I narrowed down high-value opportunities to expand from 146 to over 1,000 relevant search terms for the next steps in the ASO strategy.
Replies
1
Boosts
0
Views
94
Activity
Dec ’25
Multiple iOS App Store rejection due to revenue cat "purchase failure: there was a problem with the apple store"
​ My app has been rejected multiple times during the last few weeks because Apple reviewer is unable to complete the purchase on revenue cat paywall. They gave this error message: Guideline 2.1 - Performance - App Completeness We were still unable to purchase the subscription successfully. Review device details: Device type: iPad Air 11-inch (M2) OS version: iPadOS 26.1 Next Steps When validating receipts on your server, your server needs to be able to handle a production-signed app getting its receipts from Apple’s test environment. The recommended approach is for your production server to always validate receipts against the production App Store first. If validation fails with the error code "Sandbox receipt used in production," you should validate against the test environment instead. Resources Note that in-app purchases do not need to have been previously approved to confirm they function correctly in review. Note that the Account Holder must accept the Paid Apps Agreement in the Business section of App Store Connect before paid in-app purchases will function. Learn how to set up and test in-app purchase products in the sandbox environment. Learn more about validating receipts with the App Store.   The offerings are fetched correctly but they are unable to complete the purchase. I tested on my physical iPhone with real account (not sandbox) and get the same exact error. I have provided screenshot of the paywall screen and my App Store Connect pages below. I think issue might be because my subscriptions on App Store are not approved but I’m not sure. I heard you are supposed to submit them same time when you submit your build. I submitted both but Apple also rejected my subscriptions saying the images were duplicate. Now they say “developer action needed” First of all, it says the images are optional so why does it matter what they are? Second of all, what image am I supposed to provide there then?  Guideline 2.3.2 - Performance - Accurate Metadata We noticed that your promotional image to be displayed on the App Store does not sufficiently represent the associated promoted in-app purchase and/or win back offer. Specifically, we found the following issue with your promotional image: – You submitted duplicate or identical promotional images for different promoted in-app purchase products and/or win back offers. Next Steps To resolve this issue, please revise your promotional image to ensure it is unique and accurately represents the associated promoted in-app purchase and/or win back offer. If you have no future plans on promoting this in-app purchase product, you can delete the associated promotional image in App Store Connect. Resources Learn how to view and edit in-app purchase information in App Store Connect. Discover more best practices for promoting your in-app purchases on the App Store.   Support Reply to this message in your preferred language if you need assistance. If you need additional support, use the Contact Us module. Consult with fellow developers and Apple engineers on the Apple Developer Forums. Request an App Review Appointment at Meet with Apple to discuss your app's review. Appointments subject to availability during your local business hours on Tuesdays and Thursdays. Provide feedback on this message and your review experience by completing a short survey.     ​
Replies
1
Boosts
0
Views
346
Activity
Dec ’25
Pysical Goods Service Annual purchase
Hello, I’m developing an app that provides physical services such as equipment storage, maintenance, pickup, and delivery. The app does not provide any digital content, digital features, or any form of digital subscription. For payments, we are using an external payment gateway (similar to Stripe Billing or Braintree): iOS: Users are redirected to Safari to complete the payment. We also plan to support annual automatic renewal billing, using the payment gateway’s “billing key” or “recurring billing” feature. This is essentially a card auto-charge for a physical service, and it is not an in-app subscription. I want to ensure that our implementation is fully compliant with Apple’s App Store Review Guidelines, especially 3.1.5(a) regarding physical goods and services. I would appreciate guidance on the following: For apps providing physical services, is it acceptable to process payments through an external browser (Safari) instead of using In-App Purchase? Is recurring billing / automatic renewal with an external payment provider allowed, as long as the service being billed is physical and not digital? For apps offering only physical services, should we completely avoid using the Monetization → Subscriptions section in App Store Connect, since those subscription products apply only to digital content? Our goal is to ensure that the app follows Apple’s policies correctly and does not mistakenly fall under the category of digital subscriptions. Thank you very much for your help.
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108
Activity
Nov ’25
Waiting for Review” for 40+ Days After Resubmission (App ID: 6753948674))
Hello everyone, I am experiencing an unusually long review delay with my app Avanta (App ID: 6753948874) and would like to request guidance or escalation support if possible. 📌 Timeline & Issue Summary Our first submission was made on October 14, 2025. The app was initially reviewed and rejected once due to screenshot issues (nothing related to functionality or guideline violations). We immediately corrected the screenshots and resubmitted on November 3, 2025. Since then, the build has been stuck in “Waiting for Review” for more than 25 days, and we have received no further updates, clarifications, or review activity in App Store Connect. 📌 Why I’m Concerned This delay is far beyond normal review processing times (typically 24–72 hours). Our app has no unresolved guideline issues — only screenshots were requested once, and the updated assets are fully compliant. The lack of any movement (no “In Review”, no communication) makes me unsure whether the submission is stuck due to a technical/system error. 📌 What We Have Already Tried Double-checked all metadata, screenshots, and compliance items. Verified export compliance and agreements. Contacted Apple support through App Store Connect → no response yet. Tried cancelling/resubmitting earlier versions, but the issue persists. 📌 Request Could someone from the App Review team please look into whether this submission is stuck? We would sincerely appreciate guidance or escalation if necessary, as we have been waiting over 45 days since the first submission and 25+ days since the last resubmission. We respect the review process and understand high workload periods, but this delay appears to be a technical issue rather than a standard queue wait. Thank you in advance for any support or clarification you can provide. Kind regards, Taha
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248
Activity
Dec ’25
For those new to ASO: How reliable are difficulty scores in popular ASO tools?
A short overview on how ASO tools calculate keyword difficulty differently and why no platform can claim an official score. The real evaluation lies in comparing competitive apps, understanding relevance, and reviewing metadata quality for each keyword.
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2
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202
Activity
Feb ’26
App status stuck on “Waiting for Review” for 2+ days — any timeline guidance?
Hello everyone, I recently submitted my new app “Bitcoin Miner – Mining Pool” for App Review. The app was submitted under my Apple Developer account (Account Holder: Harshil Patel). However, the status has been “Waiting for Review” for over 2 days without any movement. Details: Submission platform: App Store Connect Metadata & screenshots uploaded correctly No compliance warnings or “Missing Information” alerts No previous rejections for this version I understand the review process time may vary, but I’m unsure whether this delay is normal or if there’s something more I should check on my side. Questions for the community / Apple Team Is there a typical timeline for apps currently showing “Waiting for Review”? My only goal is to ensure the submission process is moving correctly. Any guidance or suggestions will be highly appreciated. Thank you! — Harshil Patel
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3
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210
Activity
Dec ’25
App status stuck on “Waiting for Review” for 2+ days — any timeline guidance?
Hello everyone, I recently submitted my new app “Bitcoin Miner – Mining Pool” for App Review. The app was submitted under my Apple Developer account (Account Holder: Harshil Patel). However, the status has been “Waiting for Review” for over 2 days without any movement. 📍 Details: Submission platform: App Store Connect Metadata & screenshots uploaded correctly No compliance warnings or “Missing Information” alerts No previous rejections for this version I understand the review process time may vary, but I’m unsure whether this delay is normal or if there’s something more I should check on my side. 👉 Questions for the community / Apple Team Is there a typical timeline for apps currently showing “Waiting for Review”? My only goal is to ensure the submission process is moving correctly. Any guidance or suggestions will be highly appreciated. Thank you! — Harshil Patel
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2
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114
Activity
Nov ’25
Project Overhaul: Can a New Xcode Project Upload to an Existing App ID?
Hello everyone, I'm currently developing an iOS application and have a question regarding project architecture changes and App Store Connect submissions. My app is already uploaded to App Store Connect and is being used for internal testing via TestFlight. During development, I've realized my initial project architecture is flawed and unsustainable. The Problem and Proposed Solution I've decided the best approach is to completely redevelop the app from scratch using a new, clean Xcode project that implements a better architecture (e.g., MVVM, Clean Architecture). The Core Question If I create a brand new Xcode project for the redeveloped app, can I: Use the same Bundle Identifier (com.mycompany.myapp) in the new project? Successfully archive and upload the build from this new Xcode project to the existing app on App Store Connect? In essence, does App Store Connect require the new build to originate from the same Xcode project structure as the previous builds, or does it only validate the Bundle Identifier and Version/Build Number? Any advice or confirmation from developers who have gone through a similar complete project overhaul would be greatly appreciated. Thank you!
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323
Activity
Dec ’25