App Store Connect

RSS for tag

App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

200 Posts

Post

Replies

Boosts

Views

Activity

Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
1
0
776
May ’26
Offer code redemption fails with "This promotional offer is not available" for non-consumable IAP
I'm trying to distribute one-time use offer codes for a non-consumable IAP, but every redemption attempt fails at the App Store with the error: Unable to Purchase This promotional offer is not available. My setup: the app is in Ready for Distribution state, the IAP is Non-Consumable and Approved, and the offer is a Free one-time use offer available in all 175 territories. I generated a batch of 500 production codes which are active and were created more than 24 hours ago. I've already ruled out the usual suspects: the app is installed from the public App Store (not TestFlight), the test Apple IDs have never purchased this IAP before, the storefront is included in the offer's territories, and the IAP works correctly when purchased at regular price. The error reproduces across multiple users, devices, and Apple IDs, and each failing code is still unredeemed. Has anyone successfully shipped non-consumable offer codes since the October 2025 rollout? Thanks!
4
1
228
Apr ’26
In-App Purchases and Subscriptions section missing from version page — cannot link subscriptions to binary before submission
The In-App Purchases and Subscriptions section is missing from my version page despite having a build attached and subscriptions in Waiting for Review status. This is the same bug reported in Developer Forums thread 820936. I need this escalated so my version 1.0.5 build 6 can be submitted with my subscriptions.
1
0
97
Apr ’26
One-time purchase with free trial
Dear all, This is my first post in this forum - and, in fact, my first app, too! I'm glad to be here, and thanks in advance for your help. I'm looking to offer an app for a one-time payment. I'd also like people to be able to try the app for a week. It seems that the "Pricing and Availability" section in App Store Connect is not the right place to configure this kind of offer. It does allow me to set a one-time price, but I cannot find a trial-period there (or am I missing something?) Two different strategies seem possible here: Using in-app-purchases: make the actual app free, but ask users after a week to buy a non-consumable IAP. The problem with that: I need to verify that the app has been installed for seven days ... even if it has been uninstalled at some point. Using subscriptions: There is a "free trial" option for subscriptions. But after that free trial, subscriptions are being payed periodically. I'd rather have the user only pay once for lifetime-access. Some apps seem to use strategy 1 - I believe the "Lap swim" app does. But still it seems like a bit of a hack - is there a more elegant way to achieve this?
11
1
13k
Apr ’26
App stuck in “Waiting for Review” while other submissions review normally
I have a submission that has been stuck in “Waiting for Review” significantly longer than expected, while other apps submitted from the same developer account during the same period were reviewed and approved quickly (under 2 days). Current pending submission App Store Connect ID: 6760300948 Waiting for Review - Mar 9, 2026 at 4:50 PM Related history (previous record for the same app functionality) App Store Connect ID: 6759011698 Status history: Waiting for Review - Feb 11, 2026 at 1:22 AM Developer Rejected - Feb 28, 2026 at 10:18 AM Ready for Review - Feb 28, 2026 at 11:31 AM Waiting for Review - Feb 28, 2026 at 11:31 AM Developer Rejected - Mar 9, 2026 at 3:13 PM I withdrew that earlier submission out of frustration after attempting to reduce review friction (first by changing metadata/review notes, then by withdrawing it altogether). The current pending submission (ID 6760300948) uses very conservative metadata and includes demo mode to allow straightforward testing. Can the App Review team check why submission ID 6760300948 is not progressing from “Waiting for Review”, and advise what the problem is or what information is needed to move it forward? Related similar thread: https://developer.apple.com/forums/thread/782319
4
0
238
Apr ’26
First app release rejected because IAPs didn’t appear, and now the In-App Purchases section is missing from the app version page
I’m trying to submit the first release of my iOS app together with the app’s first consumable in-app purchases, and I’m stuck in what looks like an App Store Connect state issue. My app was already rejected by App Review because the in-app purchases did not appear inside the app when the reviewer opened the paywall. Current setup: First app release Current app version page: iOS App Version 1.0.2 Current attached build: 5 App has never been released before 4 consumable IAPs: com.glowup.credits.100 com.glowup.credits.500 com.glowup.credits.1000 com.glowup.credits.2500 What I see in App Store Connect: All 4 IAPs show Waiting for Review On the iOS App Version 1.0.2 page, the In-App Purchases and Subscriptions section does not appear at all Because of that, I cannot explicitly select or attach the IAPs from the version page What I’ve already done: Uploaded a new build and attached build 5 to version 1.0.2 Removed my local StoreKit configuration file so the app now uses live App Store / StoreKit only Confirmed RevenueCat is configured correctly and sees the offering/packages RevenueCat logs show the products exist remotely, but StoreKit cannot fetch any live products and returns an “offerings empty / none of the products could be fetched” type error RevenueCat also reports the products are still in WAITING_FOR_REVIEW My questions: If the IAPs already show Waiting for Review, are they automatically linked to the current app submission? Is it expected that the In-App Purchases and Subscriptions section can disappear from the app version page in this state? For a first-release app that was already rejected, is attaching a new build and clicking Update Review enough, or is there another step required to associate the IAPs with the resubmission? Has anyone seen App Review reject an app for missing IAPs while the IAPs were still pending review and not yet fetchable from StoreKit? Any guidance from someone who has dealt with this exact first-release + first-IAP submission flow would help a lot.
1
0
195
Apr ’26
App approved but not available in EU (Malta) – DSA compliance stuck "In Review"
Hello everyone, I’m facing an issue with my app "FindUWay" (iOS), and I’m trying to understand if this is related to EU Digital Services Act (DSA) compliance. Current situation: App is approved and published on the App Store All agreements, tax forms (including W-8BEN), and banking info are completed and active App is set to be available in 175 countries, including Malta Issue: The app is NOT available in Malta and shows "App Not Available" on multiple iPhones and Apple IDs. Important detail: In App Store Connect, the only pending item is: Digital Services Act (DSA) compliance → Status: "In Review" since April 5th What I’ve observed: The app works and appears normally in some regions In Malta (EU), it does not open or install properly This seems to affect multiple devices (including iPhone 17 Pro Max) Questions: Is DSA compliance review blocking app availability in EU countries? Is it expected for the app to be unavailable while DSA is still "In Review"? Is there anything else I need to configure or submit? Has anyone experienced delays with DSA review recently? This is impacting my app launch, so any help or insight would be greatly appreciated. Thank you!
3
1
196
Apr ’26
App stuck in review loop for 10+ days. 6 rejection/resubmission cycles, expedited request submitted
Our app PrepAiro: Crack UPSC IAS 2026 (Account: 6741750813) has been caught in a rejection/resubmission loop since April 12, now over 10 days. Timeline: April 12: First rejection received Cycles 1–6: Each rejection addressed per reviewer feedback, resubmitted promptly April 18: Status moved to "Waiting for Review" , no movement since We submitted an expedited review request through Apple Support due to the urgency. This release contains critical bug fixes actively impacting users, but there has been no response or update. We understand review timelines can vary, but 6 full cycles over 10 days with no resolution, and a 6-day stall after the last submission, is unusual. Each resubmission addressed the specific feedback provided, yet the cycle continues. Has anyone experienced similar extended holds recently? And is there any additional channel or escalation path beyond the expedited review request to get clarity on what's causing this? Any guidance from Apple or fellow developers would be appreciated.
2
2
213
Apr ’26
Apple developer account and App connect activation
its been more than 4 days (i.e. 106Hours) i made payment for my developer account and still didn't received my access. it asked me to wait for 48Hrs and after that i raised a case as well (case ID is 102879074844). no call, no email or any kind of communication. need help with this. anyone else also facing the same issue?
1
0
84
Apr ’26
This app is currently unavailable for Analytics
20 days passed since I released the app. According to Trends it has 30+ installs and 10 In-App purchases. When will I finally get analytics? Can't wait to see it, because I'm actively promoting my app and I wish to know the marketing performance. All that I see now in App Store Connect is this message: Other apps have no signs of this issue, I assume that the analytics is missing because the app is new. The question is "when"? :)
4
0
261
Apr ’26
App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
1
1
167
Apr ’26
App stuck "In Review" for 2 weeks — total review time exceeds 6 weeks
Hello, I'm posting again because my situation has not improved despite previous outreach. My app (ID: 6756186616, iOS 1.3.0) was submitted on March 15, 2026 — over 6 weeks ago. After about 4 weeks in "Waiting for Review," it moved to "In Review" on April 14, 2026. It has now been stuck in "In Review" for two full weeks with no further updates. I opened a Developer Support case (#20000111565861) earlier in the process and was told my submission was being investigated, but I have not received any follow-up communication since. Given Apple's stated review timelines, a 6+ week review with two weeks of silence during the active In Review phase is a serious blocker for an independent developer. I would really appreciate: Any clarity on whether something specific in my submission is causing this delay Whether there is an escalation path beyond Developer Support Whether anyone else has experienced similar timelines recently and how they were resolved Thank you for your time.
2
2
1.1k
Apr ’26
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
0
0
78
Apr ’26
App stuck in Waiting for Review after expedited flag
Hi, App ID 6756673679 has been approved in prior cycles relatively quickly. The current review cycle began on April 17, and entered "In Review" as quickly as prior submissions. After working through Resolution Center on some items, we spoke with Apple Developer Support on Wednesday (case 102875923017), who applied an expedited flag and advised us to resubmit. It's now been ~27 hours since it was expedited, and ~6 days since the submission cycle began. Would someone from App Review be able to take a look and confirm whether there is any specific blocker or provide any update on expected timing? Thank you.
1
0
225
Apr ’26
App stuck "In Review" for 15 days after it was approved
Our app (id 1611398578) has been stuck "In Review" in App Store Connect for 15 days, after being approved quickly by App Review. We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". PLEASE APPLE HELP US GET THIS ISSUE RESOLVED!
2
0
164
Apr ’26
Featuring Nominations
Hello, I have a few questions regarding App Store featuring nominations. -When do applicants receive a response to their nominations? -How is this response provided? Is it via the App Store Connect app page, email, or the nominations section? -For an already published app, can an application for App Launch Nomination submitted 1-2 days after publication be accepted? It says applications must be submitted 3-4 weeks before publication. Thank you for help.
0
0
212
Apr ’26
Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
Replies
1
Boosts
0
Views
776
Activity
May ’26
App stuck 'Waiting for review'
Please help review app stuck 'Waiting for review'. Let me know if you need anything from us id: 6756242440
Replies
2
Boosts
1
Views
142
Activity
Apr ’26
Offer code redemption fails with "This promotional offer is not available" for non-consumable IAP
I'm trying to distribute one-time use offer codes for a non-consumable IAP, but every redemption attempt fails at the App Store with the error: Unable to Purchase This promotional offer is not available. My setup: the app is in Ready for Distribution state, the IAP is Non-Consumable and Approved, and the offer is a Free one-time use offer available in all 175 territories. I generated a batch of 500 production codes which are active and were created more than 24 hours ago. I've already ruled out the usual suspects: the app is installed from the public App Store (not TestFlight), the test Apple IDs have never purchased this IAP before, the storefront is included in the offer's territories, and the IAP works correctly when purchased at regular price. The error reproduces across multiple users, devices, and Apple IDs, and each failing code is still unredeemed. Has anyone successfully shipped non-consumable offer codes since the October 2025 rollout? Thanks!
Replies
4
Boosts
1
Views
228
Activity
Apr ’26
How to receive External Purchase Entitlement for Russia?
Is there any way to activate Storekit External Purchase Entitlements in Russian region currently? External Purchase documentation's form link for this specific region is not working. Is there a workaround to register for it?
Replies
0
Boosts
0
Views
154
Activity
Apr ’26
In-App Purchases and Subscriptions section missing from version page — cannot link subscriptions to binary before submission
The In-App Purchases and Subscriptions section is missing from my version page despite having a build attached and subscriptions in Waiting for Review status. This is the same bug reported in Developer Forums thread 820936. I need this escalated so my version 1.0.5 build 6 can be submitted with my subscriptions.
Replies
1
Boosts
0
Views
97
Activity
Apr ’26
One-time purchase with free trial
Dear all, This is my first post in this forum - and, in fact, my first app, too! I'm glad to be here, and thanks in advance for your help. I'm looking to offer an app for a one-time payment. I'd also like people to be able to try the app for a week. It seems that the "Pricing and Availability" section in App Store Connect is not the right place to configure this kind of offer. It does allow me to set a one-time price, but I cannot find a trial-period there (or am I missing something?) Two different strategies seem possible here: Using in-app-purchases: make the actual app free, but ask users after a week to buy a non-consumable IAP. The problem with that: I need to verify that the app has been installed for seven days ... even if it has been uninstalled at some point. Using subscriptions: There is a "free trial" option for subscriptions. But after that free trial, subscriptions are being payed periodically. I'd rather have the user only pay once for lifetime-access. Some apps seem to use strategy 1 - I believe the "Lap swim" app does. But still it seems like a bit of a hack - is there a more elegant way to achieve this?
Replies
11
Boosts
1
Views
13k
Activity
Apr ’26
App Store Connect Subscriptions page fails to load
After clicking on our subscription group name, app store connect is hanging and does not load. After a few minutes it will give an error. I've tried on Safari and Chrome and have tried on multiple computers. fter
Replies
7
Boosts
4
Views
1.3k
Activity
Apr ’26
App stuck in “Waiting for Review” while other submissions review normally
I have a submission that has been stuck in “Waiting for Review” significantly longer than expected, while other apps submitted from the same developer account during the same period were reviewed and approved quickly (under 2 days). Current pending submission App Store Connect ID: 6760300948 Waiting for Review - Mar 9, 2026 at 4:50 PM Related history (previous record for the same app functionality) App Store Connect ID: 6759011698 Status history: Waiting for Review - Feb 11, 2026 at 1:22 AM Developer Rejected - Feb 28, 2026 at 10:18 AM Ready for Review - Feb 28, 2026 at 11:31 AM Waiting for Review - Feb 28, 2026 at 11:31 AM Developer Rejected - Mar 9, 2026 at 3:13 PM I withdrew that earlier submission out of frustration after attempting to reduce review friction (first by changing metadata/review notes, then by withdrawing it altogether). The current pending submission (ID 6760300948) uses very conservative metadata and includes demo mode to allow straightforward testing. Can the App Review team check why submission ID 6760300948 is not progressing from “Waiting for Review”, and advise what the problem is or what information is needed to move it forward? Related similar thread: https://developer.apple.com/forums/thread/782319
Replies
4
Boosts
0
Views
238
Activity
Apr ’26
First app release rejected because IAPs didn’t appear, and now the In-App Purchases section is missing from the app version page
I’m trying to submit the first release of my iOS app together with the app’s first consumable in-app purchases, and I’m stuck in what looks like an App Store Connect state issue. My app was already rejected by App Review because the in-app purchases did not appear inside the app when the reviewer opened the paywall. Current setup: First app release Current app version page: iOS App Version 1.0.2 Current attached build: 5 App has never been released before 4 consumable IAPs: com.glowup.credits.100 com.glowup.credits.500 com.glowup.credits.1000 com.glowup.credits.2500 What I see in App Store Connect: All 4 IAPs show Waiting for Review On the iOS App Version 1.0.2 page, the In-App Purchases and Subscriptions section does not appear at all Because of that, I cannot explicitly select or attach the IAPs from the version page What I’ve already done: Uploaded a new build and attached build 5 to version 1.0.2 Removed my local StoreKit configuration file so the app now uses live App Store / StoreKit only Confirmed RevenueCat is configured correctly and sees the offering/packages RevenueCat logs show the products exist remotely, but StoreKit cannot fetch any live products and returns an “offerings empty / none of the products could be fetched” type error RevenueCat also reports the products are still in WAITING_FOR_REVIEW My questions: If the IAPs already show Waiting for Review, are they automatically linked to the current app submission? Is it expected that the In-App Purchases and Subscriptions section can disappear from the app version page in this state? For a first-release app that was already rejected, is attaching a new build and clicking Update Review enough, or is there another step required to associate the IAPs with the resubmission? Has anyone seen App Review reject an app for missing IAPs while the IAPs were still pending review and not yet fetchable from StoreKit? Any guidance from someone who has dealt with this exact first-release + first-IAP submission flow would help a lot.
Replies
1
Boosts
0
Views
195
Activity
Apr ’26
App approved but not available in EU (Malta) – DSA compliance stuck "In Review"
Hello everyone, I’m facing an issue with my app "FindUWay" (iOS), and I’m trying to understand if this is related to EU Digital Services Act (DSA) compliance. Current situation: App is approved and published on the App Store All agreements, tax forms (including W-8BEN), and banking info are completed and active App is set to be available in 175 countries, including Malta Issue: The app is NOT available in Malta and shows "App Not Available" on multiple iPhones and Apple IDs. Important detail: In App Store Connect, the only pending item is: Digital Services Act (DSA) compliance → Status: "In Review" since April 5th What I’ve observed: The app works and appears normally in some regions In Malta (EU), it does not open or install properly This seems to affect multiple devices (including iPhone 17 Pro Max) Questions: Is DSA compliance review blocking app availability in EU countries? Is it expected for the app to be unavailable while DSA is still "In Review"? Is there anything else I need to configure or submit? Has anyone experienced delays with DSA review recently? This is impacting my app launch, so any help or insight would be greatly appreciated. Thank you!
Replies
3
Boosts
1
Views
196
Activity
Apr ’26
App stuck in review loop for 10+ days. 6 rejection/resubmission cycles, expedited request submitted
Our app PrepAiro: Crack UPSC IAS 2026 (Account: 6741750813) has been caught in a rejection/resubmission loop since April 12, now over 10 days. Timeline: April 12: First rejection received Cycles 1–6: Each rejection addressed per reviewer feedback, resubmitted promptly April 18: Status moved to "Waiting for Review" , no movement since We submitted an expedited review request through Apple Support due to the urgency. This release contains critical bug fixes actively impacting users, but there has been no response or update. We understand review timelines can vary, but 6 full cycles over 10 days with no resolution, and a 6-day stall after the last submission, is unusual. Each resubmission addressed the specific feedback provided, yet the cycle continues. Has anyone experienced similar extended holds recently? And is there any additional channel or escalation path beyond the expedited review request to get clarity on what's causing this? Any guidance from Apple or fellow developers would be appreciated.
Replies
2
Boosts
2
Views
213
Activity
Apr ’26
Apple developer account and App connect activation
its been more than 4 days (i.e. 106Hours) i made payment for my developer account and still didn't received my access. it asked me to wait for 48Hrs and after that i raised a case as well (case ID is 102879074844). no call, no email or any kind of communication. need help with this. anyone else also facing the same issue?
Replies
1
Boosts
0
Views
84
Activity
Apr ’26
This app is currently unavailable for Analytics
20 days passed since I released the app. According to Trends it has 30+ installs and 10 In-App purchases. When will I finally get analytics? Can't wait to see it, because I'm actively promoting my app and I wish to know the marketing performance. All that I see now in App Store Connect is this message: Other apps have no signs of this issue, I assume that the analytics is missing because the app is new. The question is "when"? :)
Replies
4
Boosts
0
Views
261
Activity
Apr ’26
The bundle 'XXXXXXXX' cannot be deleted. Delete all the Apps related to this bundle to proceed.
Hello, I'm try to Capabilities on the Identifier but I got this error. Any help please?
Replies
2
Boosts
1
Views
1.4k
Activity
Apr ’26
App stuck "In Review" - CRITICAL RELEASE
App Review stuck/stalled — Khalas (App ID 6757966927 Version 1.0.5 - ESCALATION) My app has been blocked in review far longer than usual, and previous channels have not resolved it. My app has an error and I need to roll back and release a fix and I can't because of this review problem. App Name: Khalas Apple ID (App Store Connect): 6757966927 Bundle ID: com.khalas.mobile.khalasapp2 Platform: iOS Team ID: AW8RAKXM5P Submission / review Version submitted for review: [1.0.5] Build number: 19 Current status in App Store Connect: In Review and previously stuck in “Waiting for Review” for over a week Total time in review pipeline: Over 7 days What I’ve already tried Requested Expedited App Reviewl Contacted Developer / App Review support Confirmed there are no unanswered messages in Resolution Center and no missing metadata on my side that I can see. Ask Please look up this submission by App ID 6757966927 and tell me whether: The review is actually active or blocked internally (queue, metadata sync, IAP attachment, etc.), There is a silent hold, duplicate submission, or binary processing issue, Anything specific you need from me (I’ve included identifiers above to avoid back-and-forth). I rely on this CRITICAL release and I’m doing everything I can on my side. I’m asking for a concrete status and, if possible, forward progress on this submission. Thank you
Replies
1
Boosts
1
Views
167
Activity
Apr ’26
App stuck "In Review" for 2 weeks — total review time exceeds 6 weeks
Hello, I'm posting again because my situation has not improved despite previous outreach. My app (ID: 6756186616, iOS 1.3.0) was submitted on March 15, 2026 — over 6 weeks ago. After about 4 weeks in "Waiting for Review," it moved to "In Review" on April 14, 2026. It has now been stuck in "In Review" for two full weeks with no further updates. I opened a Developer Support case (#20000111565861) earlier in the process and was told my submission was being investigated, but I have not received any follow-up communication since. Given Apple's stated review timelines, a 6+ week review with two weeks of silence during the active In Review phase is a serious blocker for an independent developer. I would really appreciate: Any clarity on whether something specific in my submission is causing this delay Whether there is an escalation path beyond Developer Support Whether anyone else has experienced similar timelines recently and how they were resolved Thank you for your time.
Replies
2
Boosts
2
Views
1.1k
Activity
Apr ’26
No Response to App Review Appeal After 2 Months – Requesting Urgent Assistance
Hello, I'm hoping someone from Apple or the community can help me get some clarity on my situation. Two months ago, my app was rejected by App Review, and I immediately filed a formal appeal. Since then, I have received absolutely no response — not an acknowledgment, not a status update, nothing. In the meantime, I have also reached out to Apple Developer Support via email on multiple occasions. Again, no response of any kind. I understand that review and appeal timelines can vary, but two months of complete silence — across both the appeal process and direct support emails — makes it very difficult to know whether my case is even being reviewed or if something has fallen through the cracks. If anyone from the App Review team or Apple Developer Relations sees this, I would appreciate any guidance you can offer. And if any developers have been in a similar situation, I'd like to know what worked. Thank you.
Replies
0
Boosts
0
Views
78
Activity
Apr ’26
App stuck in Waiting for Review after expedited flag
Hi, App ID 6756673679 has been approved in prior cycles relatively quickly. The current review cycle began on April 17, and entered "In Review" as quickly as prior submissions. After working through Resolution Center on some items, we spoke with Apple Developer Support on Wednesday (case 102875923017), who applied an expedited flag and advised us to resubmit. It's now been ~27 hours since it was expedited, and ~6 days since the submission cycle began. Would someone from App Review be able to take a look and confirm whether there is any specific blocker or provide any update on expected timing? Thank you.
Replies
1
Boosts
0
Views
225
Activity
Apr ’26
App stuck "In Review" for 15 days after it was approved
Our app (id 1611398578) has been stuck "In Review" in App Store Connect for 15 days, after being approved quickly by App Review. We contacted Apple Support multiple times through email and phone, but we did not receive any response. Today we tried re-submitting a new version hoping it will trigger a system reset and fix the issue. The submission for iOS was approved very fast by App Review, but it is again stuck "In Review". PLEASE APPLE HELP US GET THIS ISSUE RESOLVED!
Replies
2
Boosts
0
Views
164
Activity
Apr ’26
Featuring Nominations
Hello, I have a few questions regarding App Store featuring nominations. -When do applicants receive a response to their nominations? -How is this response provided? Is it via the App Store Connect app page, email, or the nominations section? -For an already published app, can an application for App Launch Nomination submitted 1-2 days after publication be accepted? It says applications must be submitted 3-4 weeks before publication. Thank you for help.
Replies
0
Boosts
0
Views
212
Activity
Apr ’26