Hello, I would like to know what options we have for premium-codes within the B2B area. How can we (under App-Store regulations) work together with companys to give out Corporate Logins for their employees? So if we work with a company together, the company can give their employees free access to the app. Is here a "standard way" of doing so? Thank you very much Hannah

Why the camera icon is not activated on the home screen after MDM camera profile reclaim Reproduce the issue Using Mobile Device Management (MDM), camera restriction payload Camera restriction progress Camera app should be activated on home screen, but camera app is not activated issues Probing Reboot iPhone MDM camera profile reclaim iPhone 11 Pro Build Version 16.0.2 (20A380) Occurs on unspecified devices after iOS16 release It is still happening on the device where the symptom is reproduced. Please let me know if there is a solution or if there is a way to take action in MDM Server to solve it. Or please let me know what could be the cause.

Hello everyone, I have been reading forums lately, and found out that Apple Developer Enterprise Program users are having problem in renewing their accounts. Our company is using the same program as well and we are thinking if what would be the best program to use when we were not able to renew the license for the Enterprise program. We currently have 100+ Employees we are only distributing one app which is being used by 280+ customers and the app is currently installed in more or less 3000 devices. Looking forward for everyone's recommendation and reply. Thanks!

We previously have an Enterprise account subscription which we use to provide an app for a private client. The app is custom to our internal business, and used by more than 1000 agents. Our subscription is rejected due to: "Our records show that your organization has less than 100 employees. Because this program is designed for organizations with 100 or more employees" With this we don't have any license to distribute the private app. We cant see that Business Manager can help because it is hard to distribute among this private users. This is very frustrating as we are in the midst of ongoing event that are solely dependant to the app.

Issue description: A custom app is purchased from ABM portal for a location token. The license for the custom app is assigned to device and the "InstallApplication" command is sent to device. But the device gives "Invalid Status Code" in its response. Sample InstallApplication Request: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=1111</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>1639088235</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>Options</key> <dict> <key>PurchaseMethod</key> <integer>1</integer> </dict> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Sample InstallApplication Response: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=1111</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>301</integer> <key>ErrorDomain</key> <string>AMSErrorDomain</string> <key>LocalizedDescription</key> <string>Invalid Status Code</string> </dict> </array> <key>RejectionReason</key> <string>Other</string> <key>State</key> <string>Failed</string> <key>Status</key> <string>Error</string> <key>UDID</key> <string>0000-0000-XXXX-XXXX-000000XXXX</string> </dict> </plist> The App store region of the device and the custom app are same. But the app is installing the device. Kindly help us with this issue

Issue Description: When trying to install a VPP purchased or non VPP App Store App in a iOS device using "InstallApplication" command from MDM, the device gives "Purchase Batch Failed" error in its response. Sample InstallApplication Request: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=11111</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>815193300</integer> <key>ManagementFlags</key> <integer>5</integer> <key>Options</key> <dict> <key>PurchaseMethod</key> <integer>1</integer> </dict> <key>ChangeManagementState</key> <string>Managed</string> <key>InstallAsManaged</key> <true/> </dict> </dict> </plist> Sample InstallApplication Response: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=11111</string> <key>ErrorChain</key> <array> <dict> <key>ErrorCode</key> <integer>1005</integer> <key>ErrorDomain</key> <string>DeviceManagement.error</string> <key>LocalizedDescription</key> <string>Could not install app.</string> </dict> <dict> <key>ErrorCode</key> <integer>12</integer> <key>ErrorDomain</key> <string>AMSErrorDomain</string> <key>LocalizedDescription</key> <string>Purchase Batch Failed</string> </dict> </array> <key>Status</key> <string>Error</string> <key>UDID</key> <string>0000-xxxxx-000000000</string> </dict> </plist> Kindly help understand this case and provide a solution for this. Thanks in advance.

Issue Description An tvOS device is enrolled in MDM and an App Store App (VPP App) is deployed in Apple TV (4K) with AppLock policy. App has an update in App Store and the app update is pushed to device from MDM. The InstallApplication command is sent to the device for the app update and the command response gives "Managed" state for the app. But the app doesn't update in the device. Incase if, the AppLock policy is removed from the device and then the app update is pushed, the app updates to latest version in device. Normally in iOS devices, if an app update is pushed and if the app is open in device with AppLock policy, the app closes automatically and the update is installed and app reopens automatically in AppLock mode without any user intervention. Is it the same behavior in tvOS devices or does the AppLock policy app update behavior change here? Kindly help us understand this use case. Sample InstallApplication Command: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=1234</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>383457673</integer> <key>ManagementFlags</key> <integer>5</integer> <key>Options</key> <dict> <key>PurchaseMethod</key> <integer>1</integer> </dict> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Sample InstallApplication Response: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=1234</string> <key>Identifier</key> <string>com.plexapp.plex</string> <key>State</key> <string>Managed</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00000000-0000XXXXX0000</string> </dict> </plist>

Hello everyone, We want to release of first version of our ios client app for our client/server application ecosystem, but we are facing to a serious issues and concerns with the way that apple offer to manage versioning and a really world of the B2B!! Our B2B market is only safety public agencies who need and use complex client/server ecosystem. Ours solutions is within those ecosystem. And our company as well as the client have to live with the legacy application. Also ours clients cannot all time keep upgrade to the last major version (ex : 9.10 , 9.11 . 9.12 etc..), or update the major version they using to the last fix/bug release (ex : 9.10.1234 to 9.10.1266, etc..) So this post it's to get information, discussion and advice regarding this issue and about the way to could pass over in the contect : how manage situation if apple doesn't want to offer enrollment to 'enterprise programs' ? Does are existing some way inside or outside apple program to manage those issue and the simplier way ? like tool to transfert or IPA to MDM of the B2B client for they release as they want the version! what could be the ways to avoid this issues regarding the development ? (in the way client/server) and what we could improve on a short and long term to be more 'apple B2B illusion wolrd! :D' Thanks you for your information and respond!

We have been waiting for 4 weeks to have our enterprise account "reviewed" for renewal. We have received no response. Calling Apple, they tell us that neither us nor they can contact the team that approves the renewal. This account renewal process is, and always has been, renewing it, agreeing to a license agreement, and putting in a card number to pay for it. I had a calendar reminder to renew the provisioning profiles for 2 very widely used apps within our org. This reminder was set a week prior to needing them updated. Since renewing a profile is usually a very quick thing, this has always been more than sufficient. Since Apple has decided to change whatever processes, we have now been down 2 business critical apps for about 3 weeks now. There are threads about this issue going back months. What in the world is going on? How can Apple expect enterprise, businesses, to go weeks or months without being able to renew and therefor continue use of internal business applications using their platforms?

Description: An app update of a app store app or a enterprise app is pushed from MDM using "InstallApplication" command to an iOS device. The app is opened in foreground when an update is pushed. The device is supervised and the app is VPP purchased. When the command is sent to device, the app doesn't update automatically and shows a prompt to update the app. Kindly help us understand this case. Sample InstallApplication Request: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Sample=000000</string> <key>Command</key> <dict> <key>RequestType</key> <string>InstallApplication</string> <key>iTunesStoreID</key> <integer>1113153706</integer> <key>InstallAsManaged</key> <true/> <key>ManagementFlags</key> <integer>5</integer> <key>Options</key> <dict> <key>PurchaseMethod</key> <integer>1</integer> </dict> <key>ChangeManagementState</key> <string>Managed</string> </dict> </dict> </plist> Sample InstallApplication Response: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Sample=000000</string> <key>Identifier</key> <string>com.microsoft.skype.teams</string> <key>State</key> <string>PromptingForUpdate</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>0000-000000-0000</string> </dict> </plist>

Description: From MDM, the InstalledApplicationList command is sent to device for querying the list of Installed Apps. Some apps doesn't have version(both Version & ShortVersion) in the response. But the "Installing" key is false for them which should mean that the app is already Installed. But the app version is not available in the response. Also, for these apps without app version, the "IsValidated" key gives "false" value. But these apps are installed on the device. Kindly help us understand about this case. Sample Response of InstalledApplicationList: <?xml version="1.0" encoding="UTF-8"?> <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstalledApplicationList</string> <key>InstalledApplicationList</key> <array> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>135618560</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>850215498</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>net.whatsapp.WhatsApp</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>‎WhatsApp</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>185229312</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>849733664</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.microsoft.azureauthenticator</string> <key>Installing</key> <false/> <key>IsValidated</key> <true/> <key>Name</key> <string>Authenticator</string> <key>ShortVersion</key> <string>6.5.98</string> <key>Version</key> <string>20</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>287129600</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>849978495</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.microsoft.skype.teams</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>Teams</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>213839872</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>850097782</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.google.Maps</string> <key>Installing</key> <true/> <key>IsValidated</key> <false/> <key>Name</key> <string>Google Maps</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>43339776</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>848157118</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>com.manageengine.mdm.iosagent</string> <key>Installing</key> <false/> <key>IsValidated</key> <true/> <key>Name</key> <string>ME MDM</string> <key>ShortVersion</key> <string>22.04.01</string> <key>Version</key> <string>1558</string> </dict> <dict> <key>AdHocCodeSigned</key> <false/> <key>AppStoreVendable</key> <false/> <key>BetaApp</key> <false/> <key>BundleSize</key> <integer>209174528</integer> <key>DeviceBasedVPP</key> <true/> <key>ExternalVersionIdentifier</key> <integer>848848517</integer> <key>HasUpdateAvailable</key> <false/> <key>Identifier</key> <string>us.zoom.videomeetings</string> <key>Installing</key> <false/> <key>IsValidated</key> <false/> <key>Name</key> <string>Zoom</string> </dict> </array> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>00000-000000-000000</string> </dict> </plist> Some apps with the issue in the given response:- net.whatsapp.WhatsApp, com.microsoft.skype.teams, us.zoom.videomeetings, etc.

Good afternoon ! How do I download an app that is in apple business manager. We put our custom app there. But now I don't know how a person downloads this app to their iphone.

Issue: When installing a non VPP app store app in iOS device through MDM, the error - "This Apple ID cannot be used to make purchases" is displayed in the device. But the InstallApplication command response from the device doesn't show any error in it. The response just shows the status as "Installing" and the "ManagedApplicationList" command response shows the device shows the app in "Installing" state. It will be helpful on MDM side if the InstallApplication or ManagedApplicationList command response shows an error. Is it possible? InstallApplication response: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>InstallApplication;Collection=xxxx</string> <key>Identifier</key> <string>com.zuletteran.scannerfree</string> <key>State</key> <string>Prompting</string> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>xxxx</string> </dict> </plist> ManagedApplicationList response: <!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd"> <plist version="1.0"> <dict> <key>CommandUUID</key> <string>ManagedApplicationList</string> <key>ManagedApplicationList</key> <dict> <key>com.zuletteran.scannerfree</key> <dict> <key>ExternalVersionIdentifier</key> <integer>0</integer> <key>HasConfiguration</key> <false/> <key>HasFeedback</key> <false/> <key>IsValidated</key> <false/> <key>ManagementFlags</key> <integer>5</integer> <key>Status</key> <string>Installing</string> </dict> </dict> <key>Status</key> <string>Acknowledged</string> <key>UDID</key> <string>xxxx</string> </dict> </plist>

Hello, As per the Map action url document https://register.apple.com/resources/bls/specification/map_action/map_action.html External Requirements for Providers MUST define the format of a Map Action URL and register their URL scheme with Apple In which place these url scheme and designated web end point information should be submitted to apple? Regards & Thanks

I'm a volunteer iOS programmer for a local church. I developed a giving kiosk app for them that works perfectly for their needs. I installed the app directly on their iPads from my laptop. The problem is that it seems like the app "times out" and will refuse to launch. I'm not sure how often, after 6 months? 12 months? I bring in my laptop, reinstall the app and it's good for another 6-12 months. Does it do that because the app is not published in the App Store? Is there any way to prohibit that behavior? Enrolling in the Enterprise Program is WAAAY overkill, since it's just a local church with a free non-profit developer account and it's just one app installed on 3 iPads. I thought TestFlight might be a solution, but as I understand it, that would force me to publish an update every 3 months. That's even worse than the current situation. Any suggestions?

Can an Enterprise Apple ID be associated with more than 16 AirTags? We're looking to use AirTags to manage a fleet of Mountain Bikes (and other equipment if successful), but having 16 to an account is cumbersome when the fleet exceeds one hundred.

Dear all, Our company makes A.I Camera equipment and we sell that hardware. Our users pay a fee for the use of the Cloud video history storage function uploaded by that device and pay for the use of some of the device's extended features. In this case, can I use another payment method in our country other than IAP? I would like to create a payment screen to let user choose which payment method they want, or using one of my country's payment gateway. I have read this article https://developer.apple.com/app-store/review/guidelines/#payments section 3.1.4 Hardware-Specific Content, but not sure is it correct. Is this valid and consistent with Apple policy? Thank you.

Hey, is it possible to distribute buissnes app to multiple countries. right now it is only alow users to download through the redemption code on israel store. but the organization have employees all around the world. how can i allow the apps in stores in other countries as well?

Is there a way to push multiple apps in a single request using "InstallApplication" command via MDM? The request seems to take only one app at a time. We are an MDM platform vendor and hoping to deploy all the licenses-assigned apps during the initial device enrollment time. Any sample list request snippet would be helpful.

We are pushing a HomeScreenlayout payload with no "docks" array . The behaviour in iOS's is the dock at the bottom is disappeared. But in ipadOS's , dock is still at the bottom with recent apps listed there. Attached is Screenshot for the ipad's behaviour . Payload : <integer>1</integer> <key>PayloadUUID</key> <string>____________-</string> <key>PayloadType</key> <string>com.apple.homescreenlayout</string> <key>PayloadOrganization</key> <string>MDM</string> <key>PayloadIdentifier</key> <string>_______________</string> <key>PayloadDisplayName</key> <string>Homescreen Layout</string> <key>Pages</key> <array> <array> <dict> <key>BundleID</key> <string>com.apple.mobilephone</string> <key>Type</key> <string>Application</string> </dict> <dict> <key>BundleID</key> <string>com.apple.Preferences</string> <key>Type</key> <string>Application</string> </dict> <dict> <key>BundleID</key> <string>com.google.ios.youtube</string> <key>Type</key> <string>Application</string> </dict> <dict> <key>BundleID</key> <string>com.manageengine.mdm.iosagent</string> <key>Type</key> <string>Application</string> </dict> </array> </array> Is it possible remove the dock from iPadOS or is there anything am i missing to disable the dock or distinguish between dock added apps and Recent Apps?