Hello,
I submitted a Family Controls Distribution
entitlement request on May 1st, 2026 and
received the generic confirmation page.
It has now been 13 days with no approval,
rejection or status update.
Timeline:
May 1st: Submitted request via
developer.apple.com/contact/
request/family-controls-distribution
→ Received confirmation page
May 8th: Opened Entitlements
ticket via Developer Support
→ No response after 6 days
(despite the stated 2 business
day response time)
My app Knipsi is a parental control app
for the DACH market. It helps families
manage screen time by letting children
earn credits through completing real-world
tasks, with parents approving via Face ID.
The app is 100% finished and ready for
TestFlight — this entitlement is the
only remaining blocker.
App Details:
Team ID: 5GW9CM8T7U
Bundle ID: aquilano.Knipsi
Case: 102883106983
Frameworks: FamilyControls,
ManagedSettings,
DeviceActivity
I understand the entitlement review
takes time — but what concerns me is
that the support ticket opened under
Entitlements has also gone unanswered
for 6 days, despite the advertised
2 business day response time.
Could anyone share how long the
Family Controls Distribution approval
currently takes? And is there a
recommended way to follow up when
support tickets go unanswered?
Thank you
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