I have spent eight weeks trying to get this account opened, and I paid for it over six weeks ago. Roni confirmed that the escalation managers have had every piece of information they requested for weeks, but the account still has not been opened. I asked to file a complaint about the escalation managers. Roni could not tell me the name of the department that would review my complaint, nor could she explain the complaint process. After she gave me conflicting information, I said I would also like to complain about the lack of clear information; she told me she did not know Apple's complaint process at all. She then said that any complaint about her would go to a separate team. When I asked whether both complaints would go to the same team, she said she was not allowed to tell me. I have therefore paid for a service that has not been delivered, and been given no usable route to complain about either failure. An account taking 8 weeks is bad service. An advisor telling you she cannot name the reviewing department, cannot describe the process, and is not allowed to say whether two complaints go to the same team — that's a company with no functioning complaints route. Complaints are discretionary for Apple; money isn't. A paid-for service has to be performed within a reasonable time, and 6+ weeks with zero outstanding items is past it. App Store Connect isn't a convenience — it's the entire benefit of the thing I paid for. No App Store Connect means no submissions, no builds, no releases, no revenue. I haven't received partial service; I've received none of it.

Hello, I’m trying to enroll in the Apple Developer Program, but I’m having an issue with the enrollment and payment process. I initially signed up through the Apple Developer app. However, when I try to enroll, I cannot click “Enroll Now.” Under the enrollment section, I see a message saying: “Enrollment through the Apple Developer app is not available for this Apple Account.” I then went to the Apple Developer website to try to complete the enrollment and pay the $99 USD membership fee. However, the payment did not go through, and I received the message: “We’re having a problem with your payment.” A team member then tried to make the payment using their credit card. The payment went through, and Apple asked me to provide identity verification documents. I uploaded the requested documents, and Apple confirmed that they received them. However, a couple of hours later, I received another email saying: “We’re having a problem with your payment.” This has left me confused about the status of my enrollment. My main concern is what happens if I successfully pay the $99 USD membership fee I’m wondering if there is an issue with my account, my enrollment, or a policy violation. What i need to do to receive my Developer Program membership, or could my enrollment account suspended/terminated after payment? When I log back into the Apple Developer website, I see this message: “Sorry, you don’t have access. Your account isn’t authorized to upload files. To sign in with a different Apple Account, or to continue your enrollment, complete your purchase now.” Could someone please explain: Why my Apple Developer app says enrollment is not available for my Apple Account. Why my payment keeps showing “We’re having a problem with your payment.” Whether payment of the $99 fee guarantees enrollment or if Apple still has to approve the account afterward. What happens to the $99 payment if enrollment is rejected or the account cannot be activated. What happens if an enrolled developer later violates an Apple Developer Program policy Thank you for any help or clarification.

Title: Apple Developer Program enrollment blocked for 2 months despite escalation – Case 102909604897 Hello, I am seeking assistance with an Apple Developer Program enrollment issue that has now remained unresolved for approximately two months. When I attempt to enroll as an individual, clicking “Enroll” immediately results in: “Your enrollment could not be completed. Your enrollment in the Apple Developer Program could not be completed at this time.” The error occurs immediately, before I can proceed through the enrollment process or reach payment. What has already been established: • My Apple Account works normally and two-factor authentication is enabled. • My legal name and account information are correct. • I can access developer.apple.com/account. • Apple Developer Support confirmed that my trusted device is already associated with an existing Apple Developer Program or Apple Developer Enterprise Program account. • I subsequently found an Apple email sent to my current Apple Account in January 2026 confirming “Agreement Signed: Apple Developer Agreement.” • I am not aware of any other active Developer Program membership that I could use. Support case 102909604897 was escalated to a Senior Advisor. I was informed that the Operations Team had reviewed the case and forwarded it to another appropriate internal team for further review. Unfortunately, approximately two months have now passed without resolution. I have followed up several times and have been told that support volumes are high, but I have not received a technical resolution, a request for additional information, or an estimated timeframe. This is now preventing me from using TestFlight and distributing my iOS applications. I understand that account-specific information cannot be investigated publicly. I am therefore not asking for account details to be disclosed here. Could someone from Apple Developer Program Support please review or internally follow up on case 102909604897 and advise whether any further action is required from my side? I am fully available to provide identity documentation or any other information required through an appropriate private Apple support channel. Thank you. Christian Thiel-Hirschmann

Hello Apple Developer Community, I’m posting here as a last resort, hoping someone from the community or Apple can help me resolve this issue. I have an individual Apple Developer account and submitted a request to migrate it to an Organization account. According to the message shown in my Apple Developer account, the migration is still being processed: “We’re processing your membership migration from an individual to an organization.” The problem is that this has been going on for more than 3 months, and during this entire period, my developer membership benefits have been disabled, meaning **I cannot properly use my Apple Developer account or access the services I need. ** I have tried every available support channel I have genuinely tried everything I could: Support tickets: Submitted and still open, with no meaningful response. Email: Contacted Apple Developer Support multiple times, with no response. Phone support: Called multiple times and waited more than 3 hours on some occasions, without someone answering my calls at all. I have repeatedly attempted to follow up, but I am still stuck at the same stage. At this point, I don't know what else I can do. Three months is an extremely long time for an account migration, especially when the process completely disables the developer membership. I understand that account migrations may require verification and processing, but there should at least be a clear status update or a way to escalate an issue that has been pending for this long. I would really appreciate it if someone could advise me on: How can I escalate this migration request? Is there a specific Apple Developer team or department that handles delayed organization migrations? Is there any way to get an actual status update on my request? Can Apple restore my developer membership benefits while the migration is being processed? I’m not looking to bypass Apple's procedures. I simply need someone to review the case and tell me what is causing the delay and what I need to do to complete the migration. My account currently shows that the migration is still being processed, as shown in the attached screenshot. If anyone from Apple Developer Support sees this, please help me escalate this case. Thank you.

I've hit a state I can't get out of and support hasn't responded, so posting here in case someone from Apple can route it. developer.apple.com/account shows me only the free-account view — no Membership section, no team, no Certificates, Identifiers & Profiles, and no Renew option. It offers "Join the Apple Developer Program". But clicking Enroll lands on developer.apple.com/enroll/ineligible/account-holder: "Your Apple Account is already associated with the Account Holder of a membership." Xcode: "Unable to find a team with the given Team ID 'S25RFUK37U' to which you belong." App Store Connect still works and still lists my published apps, so the team record clearly exists. So I can't enroll (Apple says I already have a membership) and I can't renew (no membership is exposed anywhere in my account). I'm the sole Account Holder, nobody else administers the account, and I received no email about expiration or termination. Case 102945522781 has been open since July 18 with three messages sent and only automated acknowledgements in return. Has anyone seen this specific combination, and is there a way to get a Developer Account team review other than the standard contact form?

I purchased the Apple Developer Program subscription using my iPad. However, the dashboard still displays messages prompting me to make a payment and indicating a "pending" status. Does anyone have the same issue? I've tried to e-mail got any response and phone callback is never answering? What to do now?

Membership began 1 month ago. I opened 9 tickets. No response received to date from the Support Team. "Before uploading a build of your app to App Store Connect, first create an app record in your App Store Connect account." https://developer.apple.com/help/app-store-connect/create-an-app-record/add-a-new-app

Recently, with Xcode 26.6, we've been unable to install apps on some physical devices (iPhone, iPad). Some devices work fine. An alert saying "Install Application not available" appears. I reported it through Feedback Assistant, but someone from Apple replied that it's an issue with Xcode 27.0 beta and told me to install the latest Xcode 27. However, I'm actually using Xcode 26.6. The issue is still unresolved, so if anyone learns anything, I'd appreciate it if you could share an update.

Hello everyone im trying to enroll but when I accept the terms after this there is a page saying that an error occurred can you tell me more maybe ? thank You in advance

I encountered the message “Your enrollment could not be completed” and "Your enrollment in the Apple Developer Program could not be completed at this time." on the Developer website. The issue persists with app enrollment as well. I attempted to resolve it via telephone support; however, representatives stated they were unable to identify the cause or provide a solution. I am seeking assistance, as the lack of clarity and resolution is concerning. Can anyone provide guidance? I'm stuck with this problem with 5-6 months.

I am trying to upgrade my app to use Xcode 26 and I cannot get my tests to launch. I am trying to launch tests to the simulator, and I always get this error after 300 second timeout: "encountered an error (The test runner hung before establishing connection.)" There are no other errors getting logged. I can run to the same simulator just fine, and in Xcode 16 the tests launch with no issues. The tests also run fine on an actual iPhone. Thanks in advance.

Has anyone run into Xcode Cloud becoming completely unreachable like this - and if so, how did you get it restored? I'm hoping either another developer who's been through this, or an Apple engineer who can look at the provisioning state or bump an internal Feedback, can point me somewhere. I'm a sole developer and I hold the Account Holder and Admin roles on this account. Xcode Cloud had been building this app successfully for over six months, most recently on 17 July 2026 - this is not a first-time setup or configuration issue. Then on 18 July it became completely unreachable, with no change on my side, and has stayed that way since. Symptoms (both reproduce every time, including in a fresh private/incognito browser session - so this is server-side, not local to Xcode or credentials): App Store Connect -> my app -> Xcode Cloud tab returns: "The page you're looking for does not exist, or you do not have permission to view it." (I am the Account Holder and Admin, so this is not a user-role or permission problem on my side - which points at server-side state, not my access level.) Starting a build in Xcode fails with: "An internal error occurred while authenticating. Try again later." No build is ever created. Everything the account controls is in order: membership active, all agreements and regulatory requirements complete, Paid Apps Agreement active, and the compute quota just reset normally to the full 100 hours. So billing/quota clearly still recognises the account - yet the Xcode Cloud entitlement is de-provisioned. It looks like a server-side provisioning state that was never restored. (For what it's worth: all agreements were completed after it broke, in an attempt to recover it, and made no difference - so this isn't an outstanding-agreement problem.) What I've already tried, so we can skip it: Standard first-line support steps: sign out/in of Xcode, relaunch, latest Xcode + macOS, bundle ID set, Archive checkbox enabled on the scheme. No change. Support is exhausted, so filing another ticket won't help: two Developer Support cycles confirmed they cannot re-provision the account or reach the team that can, and pointed to Feedback Assistant as the only route - which so far has had no response. A code-level technical support incident (DTS/TSI) doesn't apply either - this is account provisioning, not a code question. Feedback Assistant, FB23946235: first closed "unable to diagnose with current information." I reopened it with an exact traceable timestamp, the precise 404 URL (carrying my team UUID and app id), and full account state - no response, and the resolution never changed. I have since re-filed it as a fresh report. Ask: if you've hit this yourself and found a fix or an escalation path that actually worked, I'd love to hear it - that's probably my fastest route. And if any Apple engineer can look at the Xcode Cloud provisioning state for my account or nudge FB23946235 internally, I'd be hugely grateful. Team ID and app id are in the Feedback - happy to share whatever's needed via the report or DM. This has blocked all of my iOS CI for over three weeks.

Hello, I am posting here regarding a long-pending Organization enrollment that has been stuck for over two months. Details: Enrollment ID: BXK7HD22VL Organization name: Production Times Account type: Organization Timeline: Approximately two months ago, I completed the D-U-N-S verification process with Apple Developer Support on a phone call. Immediately after the D-U-N-S step, I uploaded all required legal documents as instructed. Since then, the enrollment has remained in “In Review” status with no further updates or requests for additional information. Support attempts so far: I sent an email to Developer Support one week ago and have received no reply. I have also tried calling Developer Support multiple times. On two separate occasions I waited on the IVR for 2 hours and 1.5 hours respectively, but no agent ever connected. I have completed every step that was asked of me (D-U-N-S + legal document upload) and have been waiting for the document review to finish for over two months with zero communication. Could someone from Apple Developer Support please look into Enrollment ID BXK7HD22VL and provide a status update or escalate the case? Thank you.

Hello, I renewed my Apple Developer Program membership on aug 8, 2026. The payment was successfully processed, I received the invoice and renewal confirmation, and the Apple Developer website shows that my membership is active. but the app store connect still shows “ Your Apple Developer Program membership has expired. Your apps will not be available on the App Store until you renew your membership. To renew your membership, the Account Holder needs to visit the Membership section of their” and I don’t know what to do to solve this

Everything has been updated. Countless reboots and reinstalls. Yet Xcode still won't open. Keep getting "Xcode quit unexpectedly dialog" with buttons to Reopen, Ignore, Report. Any suggestions on what lingering file is killing Xcode on open? Thanks!

Hi everyone, I am stuck in a serious account provisioning/sync loop and need some advice or visibility from Apple moderators. The Issue: I purchased and completed the $99 Apple Developer Program subscription directly through the official Apple Developer app on iOS. The charge is fully processed, and the subscription shows as active under my Apple ID subscriptions and bank account. However, when I log into developer.apple.com with the exact same Apple ID, the portal completely ignores my active membership and redirects me to the "Become a member / Start your enrollment" page. Because the web backend doesn't recognize my active subscription, App Store Connect loads a completely blank/white screen on web browsers, and the App Store Connect iOS app throws Error 2002 (Developer Account Required). What I've tried: Double-checked that I am logged into the exact same email/Apple ID across all platforms. Cleared all browser cache, cookies, and tried Incognito/Private mode on multiple browsers (Safari & Chrome) and different devices. Tried waiting out the 48-hour sync window, but the system is completely disconnected. It seems like a critical backend synchronization bug where the App Store subscription ledger failed to update my developer team portal profile status to Active. Has anyone found a way to trigger the sync manually, or do I have to wait for senior developer relations support to do a manual override? Any help or advice would be greatly appreciated. its been 4 days ago and nothing

Could not install Reflex Ring: Fast Finger. The requested app is not available or doesn't exist.

Hello everyone, I need help with my Apple Developer Program enrollment, as I have been stuck in the processing stage since February 20 and I don’t know what else to do. When I initially tried to enroll, I was told that the process would take two business days, but it has been much longer now. Every two days, I have attempted to purchase again, but I always receive the same message telling me to wait another two days. I have checked my payment method, verified my Apple ID information, and followed all the recommended steps, but I still cannot complete the enrollment. Has anyone else experienced this issue? What can I do to resolve it? I would appreciate any advice or guidance. Thank you in advance for your help! Best regards, Didier Orjuela

Working for a india based startup . The director has submiited the various legal documents of the company showing his name also submitted govt approved photo id proof . Apple wants payslips currently the company only has the CEO and Director as employees and they dont take salaries. Already raised a ticket but its moving very slowly if somebody from the apple ecosystem could help. Would be appreciated

Hoping someone from Apple or anyone who has hit this can help. While setting up my first app I made a mistake: the App Store Connect app record was created with the wrong identifier a Services ID I use for Sign in with Apple (com.mycompany.myapp.signin) instead of my real app bundle ID (com.mycompany.myapp). A second app record was bound to the correct bundle ID. It had no builds, no in-app purchases, and was never published, so I deleted it, expecting the bundle ID to be released. Current state: The correct bundle ID does not appear in the Bundle ID dropdown, either in my existing app's App Information page or when creating a new app. Deleting the App ID in the developer portal fails with: "The App ID appears to be in use by the App Store, so it can not be removed at this time." It has been like this for several days; all my builds are signed with the correct bundle ID, and my subscriptions live on the surviving app record, so I cannot upload builds or run sandbox purchases until the record is on the right identifier. I raised a support case with Apple Developer Support 3 days ago (Case ID: [20000129712022]) and haven't had a response yet. Questions: Is there any self-service way to release a bundle ID held by a deleted, never-published app record? Alternatively, can support change the bundle ID on my existing (never-published) app record? Typical turnaround for this kind of case?