Overview

Hi Support Team, I am writing regarding my enrollment which is currently showing as Pending. The payment of 99USD was from other Apple account, but the enrollment was submitted from my account. Case ID is 102866900911. Payment details: Date: 11 April 2026 Order ID: MT5786ZXVV Document: 716118431350 Could any Apple staff please activate my account? Thank you, Alisher

I would like to enable the app to persist a stable SIM identifier and compare it across app sessions so it can reliably detect when the user has changed SIM cards. When a SIM change is detected—especially while the device is on Wi-Fi—the app should trigger SIM-change handling (for example: refresh auth/session, reload account-specific data, and update feature availability). The implementation must be robust for: Dual-SIM and eSIM devices Temporary network unavailability or delayed carrier info Current challenge: On Wi-Fi, the existing hash can distinguish a different operator but cannot reliably detect a SIM-card-level change. We need a way to uniquely identify the SIM card itself, not just the operator.

Hello, I recently submitted an update for my app, and I would really appreciate it if you could review it when possible. The latest version includes important fixes and improvements. Please let me know if anything else is needed from my side. Thank you for your time and support.

AppleOS 26 introduces LowLevelInstanceData that can reduce CPU draw calls significantly by instancing. However, I have noticed trouble with animating each individual instance. As I wanted low-level control, I'm using a custom system and LowLevelInstanceData.replace(using:) to update the transform each frame. The update closure itself is extremely efficient (Xcode Instruments reports nearly no cost). But I noticed extremely high runloop time, reach around 20ms. Time Profiler shows that the CPU is blocked by kernel.release.t6401. I think it is caused by synchronization between CPU and GPU, however, as I am already using a MTLCommandBuffer to coordinate it, I don't understand why I am still seeing large CPU time.

I’m looking for some advice regarding the usage of temporary exception entitlements in Mac App Store apps. Specifically the Apple Event Temporary Exception to communicate with other third party applications (not first-party macOS system apps): The Best Practices for Submitting Scriptable and AppleScript Apps to the Mac App Store section is a bit vague (how to 'request' a temporary entitlement?) and I couldn't find it mentioned in the Review Guidelines. Before designing, implementing and testing functionality based on the Apple Event Temporary Exception I’d like to know if these entitlements would: A. Always be rejected on the Mac App Store B. Only accepted in highly specific use cases C. Accepted if there is a clear use case and sufficient argumentation For this particular use case I’d like to send Apple Events to Adobe Illustrator and QuarkXPress. The application helps the user with some design tasks in their documents. The app requests the currently open documents and accesses document content to process used design elements. This is optional functionality that the user must explicitly enable in the app. I’m aware that the com.apple.security.scripting-targets entitlement is preferred. (Side question: are these always allowed or can they also be rejected for third party app scripting?) However, many third party applications don’t offer any scripting access groups in their definition, including Adobe Illustrator and QuarkXPress in this case. So before spending a lot of time implementing this feature I’d like to have some indication whether it is unlikely that sending Apple Events to third party apps will be allowed on the Mac App Store. Thanks for any insights!

We have recently enrolled to the platform integrator program in order to be able to use this API https://developer.apple.com/documentation/applepaywebmerchantregistrationapi to verify our customers' domains for apple pay. We have distributed certifications and the domain association file and have successfully conducted the domain verification call. Consequently, the domain is registered for a given merchant. However, when conducting a payment session request, we receive an error response saying that the domain is not registered. Specific example: We POST to https://apple-pay-gateway.apple.com/paymentservices/registerMerchant with body: { "domainNames": [ "example.com" ], "encryptTo": "platformintegrator.com.example", "partnerInternalMerchantIdentifier": "example", "partnerMerchantName": "example" } and get a 200 response. The apple server successfully conducts the call to the example.com/.well-known/apple-developer-merchantid-domain-association resource. Then the GET request to https://apple-pay-gateway.apple.com/paymentservices/merchant/example lists the domain for this merchant: Response { "domainNames": [ "example.com" ], "partnerMerchantName": "example", "partnerInternalMerchantIdentifier": "example", "partnerMerchantValidationURI": "/.well-known/apple-developer-merchantid-domain-association", "encryptTo": "<hashed merchant id>", "delegatedCommerce": { "enabled": true } } However, when trying to initiate an apple pay payment session here: POST https://apple-pay-gateway.apple.com/paymentservices/paymentSession Body: { "merchantIdentifier": "platformintegrator.com.example", "displayName": "example", "initiative": "web", "initiativeContext": "example.com" } we receive this error response: { "statusMessage": "Payment Services Exception merchantId=<hashed merchant id> not registered for domain=example.com", "statusCode": "400" } Our assumption is that after registering a domain for a merchant the apple pay process should work. We already have a working apple pay implementation with the traditional domain verification process with merchant IDs. We would like to know if we are missing any detail or what is causing this error in our payment process.

FB: https://feedbackassistant.apple.com/feedback/22556883 We're seeing a small number of production users where both Transaction.currentEntitlements and Transaction.all return zero transactions for a valid, active, non-refunded non-consumable IAP. This makes it impossible to restore the purchase via any StoreKit 2 API. Environment: Xcode 26.4 (Build 17E192) iOS 26.4.1 Direct call to SK2 Transactions.all & Flutter in_app_purchase package v3.2.3 (uses SK2 on iOS 15+) Non-consumable IAP (one-time purchase) What we observe: AppStore.sync() triggers but the purchase stream returns 0 transactions Transaction.all returns empty Transaction.currentEntitlements also returns empty User is confirmed on the correct Apple ID Issue reproduces on both iPhone and Mac for the same Apple ID Issue appears to have started recently for users who previously had no problems Debug log from affected production user: [2026-04-20T08:50:10.744115Z] init: iapAvailable=true [2026-04-20T08:50:10.744566Z] init: isPremium=false [2026-04-20T08:50:10.744567Z] init: triggering silent restorePurchases [2026-04-20T08:50:45.974566Z] restore: started [2026-04-20T08:50:45.986848Z] restore: sk2Transactions count=0 [2026-04-20T08:50:45.993004Z] restore: sk2Direct isVerified=false active=null [2026-04-20T08:50:45.993011Z] restore: sk2Direct inconclusive — falling back to standard restore [2026-04-20T08:51:16.000851Z] restore: timed out after 30s — fallback isPremium=false [2026-04-20T08:51:16.000910Z] restore: completed — succeeded=false foundPurchase=false Unable to reproduce in sandbox — Transaction.all works correctly there. Appears specific to production for a small subset of users. Has anyone else seen this?

I'm building an app with a leaderboard based on users' step counts, so I need the data to sync in real time at minimum. The problem is that when the app is terminated, steps don't seem to be counted at all, so if a user hasn't opened the app in 5 days, the leaderboard ends up completely out of sync. Is it even possible to retrieve this data when the app has been terminated and hasn't been opened? I'm currently using Background Fetch, which works when the app is suspended, slowly, but it does work. However, it does not sync when the app is fully terminated.

I renewed my membership today, April 20, 2026, which had previously expired on November 5, 2025. The payment of KRW 129,000 was successfully processed, and the credit card transaction has been approved. However, my account still shows the message "Your Apple Developer Program membership has expired," and the renewal has not been applied. I have tried various troubleshooting steps, including logging out and back in, and clearing my browser cache, but the issue persists. Could you please look into this and apply the renewal to my account?

My MusicKit developer token returns 401 (empty body) on every Apple Music API catalog endpoint. I've tried two different keys — both fail identically. Setup: Team ID: K79RSBVM9G Key ID: URNQV5UDGB (MusicKit enabled, associated with Media ID media.audio.explore.musickit) Apple Developer Program License Agreement accepted April 14, 2026 Token format (matches docs exactly): Header: {"alg":"ES256","kid":"URNQV5UDGB"} Payload: {"iss":"K79RSBVM9G","iat":,"exp":<now+15777000>} What works: /v1/storefronts/us returns 200 What fails: Every catalog endpoint returns 401 with empty body: /v1/catalog/us/search?types=artists&term=test /v1/catalog/us/artists/5920832 /v1/catalog/us/genres /v1/test The token self-verifies (signature is valid). I've tried with and without typ:"JWT", with the origin claim, and with a manually signed JWT bypassing the jsonwebtoken library. Same 401 every time. What am I missing?

I have an Apple account that was locked last September. I recently managed to log back in and renewed it, but I need to accept Apple's new policy. I've realized I've lost ownership, so I can't accept the new policy. What should I do now? I've emailed Apple and haven't received a reply for three weeks.

Hi everyone, Recently, a user purchased an annual subscription in one of my apps but hasn’t used the service much (I track usage through my backend). The user emailed me saying the purchase was made by mistake and had already submitted refund requests through the report portal. However, the requests were declined twice, and they can no longer submit another refund request. I suspect this may be because, in RevenueCat, I previously set the developer preference for refunds to “Prefer to decline,” due to users abusing AI trials. I have since changed the refund preference to “Prefer to grant,” but the user is no longer able to request a refund. May I know how I should proceed in this situation? I’ve already contacted Apple, but I’d appreciate hearing how others handle similar cases. Thanks!

Hello, Looking for guidance from Apple engineers or developers who have used Push to Talk in production I am developing an iOS application called Companion AI / Theo Voice, designed for elderly users. The goal of the app is to provide a simple, voice-first interactive assistant that enables: natural voice interaction (no typing required) daily assistance (reminders, well-being, conversation) bidirectional voice communication (the user can immediately respond by voice) ⸻ How it works The app operates in two main modes: Conversation mode the user opens the app the assistant speaks the user replies naturally by voice Proactive mode in specific useful situations (e.g. medication reminders, check-ins) the app initiates a voice interaction the user can respond immediately ⸻ Important constraints there is no continuous listening the microphone is only active during interactions users can disable proactive interactions frequency is limited and user-controlled ⸻ Question We are considering using the Push to Talk framework in order to: allow the app to be awakened in the background initiate a voice interaction enable immediate voice response from the user Would this usage be considered aligned with the intended use of Push to Talk? Are there any specific recommendations to ensure compliance with App Store Review Guidelines? Thank you very much for your guidance.

I purchased my Apple Developer program on April 16, 2026. It’s been 4 days now, and my status is still stuck on "Pending." What’s worse is that the system is now prompting me to make the payment again. I know many of us are experiencing this exact same issue right now. I am from Thailand, so I decided to make a phone call to the Apple Developer support team to get this sorted out. They told me that due to a massive volume of requests, it might take a very long time to approve. They promised to "expedite" my process, but completely failed to provide any specific timeframe or even an estimated date of approval. Honestly, it felt like the support agent was just reading from a script to calm me down without actually offering any real help—they didn't even ask for my Order Number to check my case! Based on how this is being handled, I strongly believe that anyone reading this who is stuck in the same situation might have to endure this problem for months. Has anyone actually gotten their account approved recently?

I'm trying to test using different icons in the product page optimization section, with each page using a different icon. However, even though I've added the icons to "Resources" and checked "Include all app icon resources" in "General," the icons still don't display when creating a test in the App Connect section after official review. How can I make this feature work correctly?

I paid by mistake twice for the developer account. The website does not tell you if your account is approved and I thought the payment had not gone through, so I paid twice and my account still not active, anyone has had this problem?

Apps that try to access the contents of the pasteboard cause a system prompt to appear asking the user "AppName" would like to paste from "OtherAppName" Do you want to allow this? Don't Allow Paste Allow Paste This prompt does not appear if you implement a UIPasteControl and the user taps it to signal intent to paste, but this control cannot be placed into a UIMenu. I read this could be achieved with UIAction.Identifiers like .paste or .newFromPasteboard but the prompt still appears with the following code. What's the trick? override func viewDidLoad() { super.viewDidLoad() title = "TestPaste" view.backgroundColor = .systemBackground let imageView = UIImageView() imageView.translatesAutoresizingMaskIntoConstraints = false imageView.contentMode = .scaleAspectFit imageView.clipsToBounds = true view.addSubview(imageView) NSLayoutConstraint.activate([ imageView.topAnchor.constraint(equalTo: view.topAnchor), imageView.leadingAnchor.constraint(equalTo: view.leadingAnchor), imageView.trailingAnchor.constraint(equalTo: view.trailingAnchor), imageView.bottomAnchor.constraint(equalTo: view.bottomAnchor) ]) navigationItem.rightBarButtonItem = UIBarButtonItem(title: "Add", image: UIImage(systemName: "plus"), menu: UIMenu(children: [ UIAction(identifier: .paste) { _ in imageView.image = UIPasteboard.general.image } ])) }

I was selected as one of the winners for the recent Swift Student Challenge, and I was wondering if we will get more information regarding the delivery of the AirPods Max 2 and the certificate? Were these already delivered? I haven't received any email about this, so I wanted to ask here.

Getting macOS app icons from Icon Composer working in Xcode 26.x appears to have caused widespread confusion. I've certainly had more than one headache from it. Here's what works for me: Drag the .icon file from Icon Composer into the Xcode Project Navigator, dropping it at the same level as Assets.xcassets — not inside it. In the Project Navigator, click the top-level project item to open the Project Editor. Select your app target and open the App Icons and Launch Screen section. Enter the icon name (without the .icon extension) in the App Icon field. In that same section, leave App Icons Source unchecked. Go to the Build Phases tab and expand Copy Bundle Resources. Delete the Assets.xcassets entry, leaving only the .icon file. Clean the build folder (⇧⌘K) and run. Your icon should now appear in the Dock. It appears that Icon Composer icons and even the presence of the Asset Catalog icons in Copy Bundle Resources are mutually exclusive right now. Including the Asset Catalog appears to suppress the Icon Composer icon. Removing it lets the Icon Composer icon through. Note: If your app depends on other assets in the Asset Catalog, this approach won't work for you. In that case, fall back to the traditional method — export all required sizes from Icon Composer and import them into the Asset Catalog. Hopefully Apple addresses this conflict soon.

Hi, I created an app and want to use Google Admob to show ads. I am a little bit confused how exactly tracking, more specifically, the ATT-framework and Google Admob relate to each other. The current work flow is: ATT-permission given -> show google ad mob consent form However, I am confused what I should do if the ATT permission is denied. Can I still show the consent form of google admobs or is that forbidden? If so what do I need to then? Thank you!