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App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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Apple Developer Support Delays – Business Verification, Ireland Tax Form and Encryption Documentation Pending for Weeks
Hi everyone, I'm looking for advice from other Apple developers who may have experienced similar delays with App Store Connect verification and Apple Developer Support. I've been trying to get my app through the necessary verification and review processes, but several issues remain unresolved despite opening multiple support cases. Here is my current situation: Business verification My account continues to display: “We are verifying your information. We will email you if there are any issues with the information you submitted.” I have been waiting for a considerable time without receiving a clear update about the verification status. Ireland Tax Form I submitted my Ireland Tax Form on September 23, 2026, and it is still showing as “Pending.” My other tax forms are marked as “Active.” App Encryption Documentation I uploaded my encryption documentation on October 15, 2026, and it is still showing as “In Review.” Apple Developer Support I have opened several support cases relating to business verification, agreements, App Store Connect, app review and encryption. I have contacted support multiple times, but I still do not have a clear explanation of the delays or a timeline for resolution. I am also having difficulty continuing the conversation through my existing cases. My Paid Apps Agreement and Free Apps Agreement are active, and my bank account is also marked as active. I understand that Apple needs to complete its compliance checks, and I am happy to provide any additional documentation required. However, the lack of communication and progress is becoming increasingly frustrating. I'd appreciate advice from anyone who has experienced a similar situation: How long did your business verification or tax form approval take? Has anyone had encryption documentation remain “In Review” for several weeks? Did you find an effective way to escalate the issue when Apple Developer Support stopped responding or would not allow further messages? Is there a particular department or contact route that helped you get a meaningful update? I'm not looking to bypass Apple's verification requirements. I simply want to understand what is causing the delays and how to get a proper response. Any recent experiences or practical suggestions would be greatly appreciated. Thank you.
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Individual enrollment stuck "under review" after address mismatch, case 103003812590
Hello, I'm enrolling in the Apple Developer Program as an individual in Pakistan, and my enrollment has been stuck since an address check. • Case ID: 103003812590 (Membership and Account > Program Enrollment) What happened: I entered my address exactly as printed on my national ID card (CNIC). The form rejected it as incomplete, because my Pakistani ID card doesn't show a house number. I then entered a more complete address so the form would accept it. It's correct, but it no longer matches the card word for word. The enrollment then moved to "under review" and asked me to contact support. The enrollment page's account data shows "addrStatus": "invalid", so the hold looks like an automatic address check, not something wrong with my identity. I can send any proof of address Apple accepts (bank statement). I emailed Developer Support on Oct 21, 22 and 24 and have had no reply. Could someone from Apple look at this case, or tell me which address format and documents you need for an area without house numbers? Thank you,
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Multi-merchant loyalty passes: shared Pass Type ID and promotional changeMessage
We're building a SaaS that lets independent businesses issue Apple Wallet stamp-card passes. Our server signs every pass with a single Pass Type ID from our developer account. Each pass shows the merchant's own name and branding, and the back says "Issued by our platform" with a support contact. Updates use the standard web service plus an empty APNs push. Two questions: 1. Is it acceptable for one Pass Type ID to issue passes for many independent merchants, or should each merchant have its own? If a merchant sent abusive promotions, could Apple revoke the shared Pass Type ID and affect all merchants? 2. We use changeMessage on a back field to show merchants' occasional promotions (max one every 48 hours, reviewed by us), as well as on stamp and reward updates. The Wallet HIG discourages changeMessage for marketing. Is a promotional message on a loyalty pass acceptable, and what's the recommended mechanism? Has anyone running a multi-merchant platform dealt with this? Thanks!
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Xcode 26: The horror of S-L-O-W T-Y-P-I-N-G returns
FB22844728 Xcode 26.5, macOS 26.5, MacStudio M1 64 GB The disaster of S-L-O-W T-Y-P-I-N-G that plagued Xcode several years ago returns. I guess all the ultra-advanced LLM neuroneirowebs still can't advise those at Apple who develop the Xcode app how to provide this uber-exotic, unheard-of functionality: JUST TYPING THE CODE. This disaster doesn't affect all projects, but it does affect the exact one I'm working on, and I need to type a lot of code there. Significant time is already wasted. I performed all the recommended steps like relaunching, restarting, and deleting deprived data with no effect. Hope something can be done about it..
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I need help with my account / necesito ayuda con mi cuenta
I purchased the membership on the 14th of this month—it's the 18th now—and I still haven't received an activation email or any other communication. I've written to support about three times but haven't received a reply; what options can you offer me? compre la membresía el 14 de este mes y ya hoy estamos a 18 y aun no recibo un correco de activacion o de algo , ya le he escrito a soporte como 3 veces y no recibo repuesta , que opciones me dan ?
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Several original games rejected under 4.3(a) – how to show they are not repackaged?
Hi everyone, We are a small studio. Several of our puzzle games were rejected under Guideline 4.3(a) (Design – Spam), with the note that they share "a similar binary, metadata and/or concept" with other apps. Each game is written from scratch for that title, in Unity or Flutter, without purchased templates or third-party game code, and each has its own mechanics, art and levels. In our replies we described the specific mechanics, explained how levels are generated and verified, and attached gameplay videos recorded from the games themselves. We are now waiting for a response. For developers who resolved a 4.3(a) rejection in a crowded puzzle genre: what helped most? A phone call with App Review, a Board appeal, or changes to the name, screenshots and description? Any guidance from Apple staff would also be greatly appreciated. Thank you!
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iOS Background Location / Geofencing for Automatic Attendance — App Not Triggering Reliably
iOS Background Location / Geofencing for Automatic Attendance — App Not Triggering Reliably We are developing an enterprise attendance application called Attendo, which uses location-based geofencing for automatic employee check-in/check-out. Business requirement The application needs to work as follows: An employee is assigned an office/work location with a defined radius. When the employee enters the configured radius, the application should automatically record a Check-In. When the employee leaves the radius, the application should automatically record a Check-Out. This should happen without the employee having to open the application. The functionality needs to work even when the application is in the background and, where supported by iOS, after the application has been terminated. For example: «Office geofence = 200 meters Employee enters the 200 m radius → automatic Check-In Employee leaves the 200 m radius → automatic Check-Out» Current iOS implementation We are using iOS location services with: Location permission: Always Precise Location: enabled Background Location capability enabled Background location updates enabled Geofencing / region monitoring The application is intended to respond to location/geofence events without requiring the user to open the app. However, we are seeing cases where the application does not reliably receive/process the required location/geofence event when the application has been in the background for an extended period. The same business workflow works more reliably while the application is active. Our concern Our understanding is that iOS does not allow an application to maintain a continuously running background service in the same way that Android can. However, our requirement does not necessarily require continuous GPS polling if there is an Apple-supported mechanism that can reliably wake/relaunch the application when a user crosses a geofence. We would therefore like to understand the recommended architecture for this use case. Questions Is Core Location Region Monitoring the recommended mechanism for an enterprise geofencing application that needs to detect entry/exit while the app is not running? Can iOS relaunch the application after it has been terminated by the user/system when a monitored region is entered or exited? Is there any supported way to guarantee that an application will continue receiving location/geofence events after it has been in the background for a long period? Does enabling: "UIBackgroundModes = location" "allowsBackgroundLocationUpdates" "CLLocationManager" Region Monitoring provide the expected behavior, or are there additional requirements/configurations we should consider? Are there known limitations regarding: Low Power Mode device movement speed GPS/location accuracy stationary devices iOS terminating/suspending the application force-quitting the application from the App Switcher large/small geofence radius multiple monitored regions Is it possible to use significant-change location updates + region monitoring together for this type of attendance workflow? For an enterprise application where the user explicitly grants Always Allow Location permission and Precise Location is enabled, what level of reliability can realistically be expected from iOS geofencing? Important business constraint We cannot require employees to manually open the application every time they arrive at or leave the workplace. The objective is an automatic attendance system, where the employee's entry and exit from the workplace geofence is detected by iOS and the application records the corresponding attendance event. We understand that iOS is designed to protect battery life and user privacy and that continuous background execution may not be permitted. We are therefore looking for the Apple-recommended architecture for achieving this requirement using supported iOS APIs, rather than trying to circumvent iOS background execution policies. Any guidance from Apple engineers or developers who have implemented reliable enterprise geofencing would be greatly appreciated.
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Give Access to Team to Certs
Hello, New to Apple's system and structure for certs and signing. I've been working with their team to get access for developers on my team to access the correct Certs and sign what they need to so we can push our latest builds out, since this is needed by our CI/CD pipeline. How can I give access to members of my team so they can do the code saying they need to and access the certs they need to? the certs are for dmg and pkg installers on macos.
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App Review Follow-up: Awaiting Approval Since October 22 — App ID 6816292923
Hello Apple App Review Team, I would appreciate your assistance with the review of my app, Trepho (App ID: 6816292923). My app has been awaiting approval since October 22, 2026, and it has now been seven days. I understand that review times can vary, but I would be grateful for an update on the status of my submission. For reference: App name: Trepho App ID: 6816292923 Pending approval since: October 22, 2026 Support Case ID: 103011066693 Could someone from the App Review Team please look into my submission and confirm whether any additional information or action is required from my side? As an independent developer preparing to launch my app, an update would help me plan the next steps. Thank you for your time and assistance. Best regards, David
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Supported read/write handoff of a sandbox-container PNG to Preview using NSWorkspace
Hello, I am preparing an existing macOS screenshot utility for distribution through the Mac App Store. The app stores captured PNG files under its temporary directory: FileManager.default.temporaryDirectory .appendingPathComponent("ShelfDragPoC/Captures", isDirectory: true) A context-menu "Edit" action passes the original PNG URL to Preview using NSWorkspace. The app does not create an editing copy. Relevant code: import AppKit @MainActor func openInPreview(_ url: URL) { guard let previewURL = NSWorkspace.shared.urlForApplication( withBundleIdentifier: "com.apple.Preview" ) else { return } let configuration = NSWorkspace.OpenConfiguration() configuration.activates = true NSWorkspace.shared.open( [url], withApplicationAt: previewURL, configuration: configuration ) { _, _ in } } The app monitors the original PNG URL for file changes and refreshes its thumbnail when changes are detected. Observed behavior: In the existing non-sandboxed app, rotating an image in Preview updates the original PNG and the thumbnail without requiring Command-S. In the sandboxed validation app, Preview opens the image, but editing results in a separate copy. When closing the edited document, Preview displays a message indicating that the original document will not be changed. The original PNG and the app's thumbnail are not updated. The Preview launch code and file watcher are unchanged between the non-sandboxed and sandboxed versions. The sandboxed app has these entitlements: com.apple.security.app-sandbox com.apple.security.files.user-selected.read-write com.apple.security.files.bookmarks.app-scope The app-scoped bookmark is used for a separate Desktop export feature. The PNG opened in Preview remains in the app's sandbox container. My question: Is there a supported public API that allows a sandboxed Mac App Store app to open its own container-resident PNG in Preview with the permissions required for in-place editing and normal automatic saving? Ideally, the user would only need to select "Edit" once, without an additional file-selection dialog or an explicit Save command. We want to preserve the original PNG URL, keep App Sandbox enabled, and avoid automatically exporting temporary images to the Desktop. If this workflow is not supported, what is Apple's recommended approach? Thank you.
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Hermès Watch Faces not Updated?
I wasn't sure where to put this as it is mostly a curiousity but I was working with a new Series 12 Apple Watch Hermès and was noticing that most of the Hemès watch faces have not been updated to the 1Hz display feature that allowed for running seconds that debuted with Series 10. Has anyone else come across this? I know it took Apple a while to update all of the faces but I would have expected the exclusive (and expensive!) faces would be updated. Am I correct that these are not updated? Anyone else that can confirm or tell me if I am missing something?
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Storyboards stuck on "Loading iOS 27.1..." in Xcode 27.1, including new projects
SUMMARY In Xcode 27.1, opening any Main.storyboard never finishes loading. The editor shows "Loading iOS 27.1..." indefinitely. This happens in existing projects and in a brand-new iOS App project created with Interface: Storyboard. Before that, the editor showed "Failed to open Main.storyboard: iOS 27.1 Platform Not Installed." ENVIRONMENT Xcode 27.1 iOS SDK build: 24A94232 (from xcrun --sdk iphonesimulator --show-sdk-build-version) macOS: [YOUR macOS VERSION] Hardware: MacBook Air, Apple M1 Run destination: iPhone 17 Pro Max simulator STEPS TO REPRODUCE Open Xcode 27.1. Create a new project: iOS > App, Interface: Storyboard, Language: Swift. Click Main.storyboard in the Project Navigator. EXPECTED RESULT The storyboard renders in Interface Builder and the Objects library lists UI elements. ACTUAL RESULT The editor stays on "Loading iOS 27.1..." and the Objects library shows "No Matches." Opening the file as Source Code works, and the XML is valid (targetRuntime="iOS.CocoaTouch"), so the file itself is fine. RUNTIME STATE Initially the only iOS 27.1 runtime installed was build 24A94425, shown as Ready in xcrun simctl runtime list. Xcode reported "iOS 27.1 Platform Not Installed," and the runtime did not appear in Settings > Components. The Xcode SDK build is 24A94232, which does not match 24A94425. I ran xcodebuild -downloadPlatform iOS, which installed iOS 27.1 (24A94232). The error then changed to "Loading iOS 27.1..." and stayed there. Settings > Components then showed an "Update" button for iOS 27.1 (8.07 GB). Clicking it installed iOS 27.1 (24A94425) again, so both builds are now present and Ready. The storyboard is still stuck. WHAT I TRIED (none fixed it) Deleting ~/Library/Developer/Xcode/DerivedData sudo killall -9 com.apple.CoreSimulator.CoreSimulatorService Removing and reinstalling the iOS 27.1 runtime Restarting the Mac Waiting several minutes on the first load (~/Library/Developer/Xcode/UserData/IB Support does not exist on this machine) [link text](https://www.example.com/)
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Create app in Appstore using AppStoreConnect API is giving an error.
Hello Apple Developer Team, I've followed the AppStoreConnect API documentation and created the following: I've created a API Key in App store > Integrations > Teams key, gave the role as admin. Created a valid JWT token When fetching the GET v1/apps, I can see the list of apps. Also I was able to make GET v1/users as well successfully. I've the valid bundle Id and capabilities enabled in the developer portal. Facing an issue while creating an app in App Store using AppStoreConnect API using POST call: This is my ruby script: response = api_request( method: :post, path: "/v1/apps", token: token, body: { data: { type: 'apps', attributes: { name: APP_NAME, primaryLocale: LOCALE, sku: "SKU#{Time.now.to_i}", bundleId: BUNDLE_ID, platform: 'IOS' } } } ) It gives me below error: { "errors": [ { "id": "09b465fc-316f-47b4-9bc3-9c340cb966aa", "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The resource 'apps' does not allow 'CREATE'. Allowed operations are: GET_COLLECTION, GET_INSTANCE, UPDATE" } ] } Did anyone was able to successfully create the app in App Store via AppStoreConnect API? Could you please help me identify the root cause for the above issue and provide some inputs so that I could work on resolving them and move forward in the deployment process. Appreciate your help in reviewing this. Thank you, Santosh
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No App Store Connect API endpoint to associate a Bundle ID with an Apple Pay Merchant ID
We manage provisioning for a large number of App IDs across multiple apps via CI, using the App Store Connect API (not session-based Spaceship/Xcode auth). Capability management works well end to end for everything we've tried — Push Notifications, App Groups, Associated Domains, Data Protection, etc. can all be created, updated, and deleted via POST/PATCH/DELETE on /v1/bundleIdCapabilities. Apple Pay is the one exception. We can enable the Apple Pay capability itself via the API the same way as anything else, but there's no way to associate that capability with a specific Merchant ID. /v1/merchantIds exists as its own resource, but nothing in the bundleIdCapabilities or bundleIds schema links to it — no relationship, no include, no dedicated endpoint. In practice this means every new Apple Pay-enabled App ID we provision needs someone to go into the Developer Portal by hand (Identifiers → App ID → Capabilities → Apple Pay → select Merchant ID) before the generated provisioning profile will actually build — otherwise Xcode fails with errors like "doesn't include the Apple Pay capability" / "doesn't support the Merchant ID". Every other capability we use is fully scriptable; this is the one manual step left in an otherwise automated pipeline. Has anyone found a documented (or undocumented) way to do this via the API? If this is a confirmed gap rather than something we're missing, I've filed it as FB24414090 — if you've hit the same thing, adding your own Feedback number to a report on the same gap seems to be one of the few things that actually helps get traction internally, so feel free to reference this thread if you file one too.
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Transfer of an App with Sign in with Apple Functionality
Hello, I currently have an app that includes the "Sign in with Apple" feature, and I need to transfer this app to another app team. I have reviewed all official documentation but have not found the answer I need. My situation has some specificities, and I hope to receive assistance. The .p8 key created by the original developer team has been lost, and the app’s backend does not use a .p8 key for verification—instead, it verifies by obtaining Apple’s public key. However, according to the official documentation I reviewed, obtaining a transfer identifier during the app transfer process requires a client_secret generated from the original team’s .p8 key. This has left us facing a challenge, and we have two potential approaches to address this issue: Q1: During the transfer, is it possible to skip obtaining the transfer identifier and proceed directly with the app transfer, without performing any backend operations? Is this approach feasible? Q2: If the above approach is not feasible, should we create a new .p8 key in the original team’s account and use this new key for the transfer? If a new key is generated, do we need to re-release a new version of the app before initiating the transfer? If neither of the above approaches is feasible, are there better solutions to resolve our issue? I hope to receive a response. Thank you. TN3159: Migrating Sign in with Apple users for an app transfer | Apple Developer Documentation/ https://developer.apple.com/documentation/signinwithapple/transferring-your-apps-and-users-to-another-team
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Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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Day 13 of Waiting for Review!
Best thing about it is i actually got an email back to one of my complaints emails about 7 days ago that my app had been accepted for Apple expedite review.... and 7 days later still waiting. Would hate to think what the wait time is if it hadn't be accepted for expedite.
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148
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4h
App rejected, no substantive replies and no response to my appeal — what should I do?
Hi everyone, After my app was rejected, repeated contact attempts and an appeal have not led to any meaningful guidance. What should I do next? Apple ID: 6807882674 Review timeline (all dates are in 2026): September 7: First submitted the app for App Store review. September 16: The app was rejected. I then sent three messages through Contact Us and received no reply to any of them. I subsequently submitted an appeal, which also received no response. During this period: I continued developing the app, updating the review information and resubmitting. Multiple TestFlight external beta builds were also rejected. When I contacted Apple about those rejections, the replies were generic process information with no specific advice on what to change. October 20 (UTC): Resubmitted the app for App Store review. As of October 27, it is still Waiting for Review, with no further update. It has been 50 days since my first submission, including rejection, an appeal and resubmissions. I understand that reviews take time. However, the replies I have received feel mechanical and unhelpful: they repeat general process information without addressing my specific questions or explaining what needs to change. I still do not know how to move forward. Has anyone experienced a similar situation? How can I obtain case-specific guidance? If an Apple staff member sees this, could you help check my case or advise on the next step? I can provide the relevant case numbers through the support channel. Thank you for your help. I will update this thread daily until there is substantive progress with the review.
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3
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195
Activity
4h
Apple Developer Support Delays – Business Verification, Ireland Tax Form and Encryption Documentation Pending for Weeks
Hi everyone, I'm looking for advice from other Apple developers who may have experienced similar delays with App Store Connect verification and Apple Developer Support. I've been trying to get my app through the necessary verification and review processes, but several issues remain unresolved despite opening multiple support cases. Here is my current situation: Business verification My account continues to display: “We are verifying your information. We will email you if there are any issues with the information you submitted.” I have been waiting for a considerable time without receiving a clear update about the verification status. Ireland Tax Form I submitted my Ireland Tax Form on September 23, 2026, and it is still showing as “Pending.” My other tax forms are marked as “Active.” App Encryption Documentation I uploaded my encryption documentation on October 15, 2026, and it is still showing as “In Review.” Apple Developer Support I have opened several support cases relating to business verification, agreements, App Store Connect, app review and encryption. I have contacted support multiple times, but I still do not have a clear explanation of the delays or a timeline for resolution. I am also having difficulty continuing the conversation through my existing cases. My Paid Apps Agreement and Free Apps Agreement are active, and my bank account is also marked as active. I understand that Apple needs to complete its compliance checks, and I am happy to provide any additional documentation required. However, the lack of communication and progress is becoming increasingly frustrating. I'd appreciate advice from anyone who has experienced a similar situation: How long did your business verification or tax form approval take? Has anyone had encryption documentation remain “In Review” for several weeks? Did you find an effective way to escalate the issue when Apple Developer Support stopped responding or would not allow further messages? Is there a particular department or contact route that helped you get a meaningful update? I'm not looking to bypass Apple's verification requirements. I simply want to understand what is causing the delays and how to get a proper response. Any recent experiences or practical suggestions would be greatly appreciated. Thank you.
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15
Activity
4h
Individual enrollment stuck "under review" after address mismatch, case 103003812590
Hello, I'm enrolling in the Apple Developer Program as an individual in Pakistan, and my enrollment has been stuck since an address check. • Case ID: 103003812590 (Membership and Account > Program Enrollment) What happened: I entered my address exactly as printed on my national ID card (CNIC). The form rejected it as incomplete, because my Pakistani ID card doesn't show a house number. I then entered a more complete address so the form would accept it. It's correct, but it no longer matches the card word for word. The enrollment then moved to "under review" and asked me to contact support. The enrollment page's account data shows "addrStatus": "invalid", so the hold looks like an automatic address check, not something wrong with my identity. I can send any proof of address Apple accepts (bank statement). I emailed Developer Support on Oct 21, 22 and 24 and have had no reply. Could someone from Apple look at this case, or tell me which address format and documents you need for an area without house numbers? Thank you,
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32
Activity
4h
Multi-merchant loyalty passes: shared Pass Type ID and promotional changeMessage
We're building a SaaS that lets independent businesses issue Apple Wallet stamp-card passes. Our server signs every pass with a single Pass Type ID from our developer account. Each pass shows the merchant's own name and branding, and the back says "Issued by our platform" with a support contact. Updates use the standard web service plus an empty APNs push. Two questions: 1. Is it acceptable for one Pass Type ID to issue passes for many independent merchants, or should each merchant have its own? If a merchant sent abusive promotions, could Apple revoke the shared Pass Type ID and affect all merchants? 2. We use changeMessage on a back field to show merchants' occasional promotions (max one every 48 hours, reviewed by us), as well as on stamp and reward updates. The Wallet HIG discourages changeMessage for marketing. Is a promotional message on a loyalty pass acceptable, and what's the recommended mechanism? Has anyone running a multi-merchant platform dealt with this? Thanks!
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0
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42
Activity
4h
Xcode 26: The horror of S-L-O-W T-Y-P-I-N-G returns
FB22844728 Xcode 26.5, macOS 26.5, MacStudio M1 64 GB The disaster of S-L-O-W T-Y-P-I-N-G that plagued Xcode several years ago returns. I guess all the ultra-advanced LLM neuroneirowebs still can't advise those at Apple who develop the Xcode app how to provide this uber-exotic, unheard-of functionality: JUST TYPING THE CODE. This disaster doesn't affect all projects, but it does affect the exact one I'm working on, and I need to type a lot of code there. Significant time is already wasted. I performed all the recommended steps like relaunching, restarting, and deleting deprived data with no effect. Hope something can be done about it..
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6
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464
Activity
4h
I need help with my account / necesito ayuda con mi cuenta
I purchased the membership on the 14th of this month—it's the 18th now—and I still haven't received an activation email or any other communication. I've written to support about three times but haven't received a reply; what options can you offer me? compre la membresía el 14 de este mes y ya hoy estamos a 18 y aun no recibo un correco de activacion o de algo , ya le he escrito a soporte como 3 veces y no recibo repuesta , que opciones me dan ?
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4
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846
Activity
4h
Several original games rejected under 4.3(a) – how to show they are not repackaged?
Hi everyone, We are a small studio. Several of our puzzle games were rejected under Guideline 4.3(a) (Design – Spam), with the note that they share "a similar binary, metadata and/or concept" with other apps. Each game is written from scratch for that title, in Unity or Flutter, without purchased templates or third-party game code, and each has its own mechanics, art and levels. In our replies we described the specific mechanics, explained how levels are generated and verified, and attached gameplay videos recorded from the games themselves. We are now waiting for a response. For developers who resolved a 4.3(a) rejection in a crowded puzzle genre: what helped most? A phone call with App Review, a Board appeal, or changes to the name, screenshots and description? Any guidance from Apple staff would also be greatly appreciated. Thank you!
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1
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0
Views
78
Activity
4h
iOS Background Location / Geofencing for Automatic Attendance — App Not Triggering Reliably
iOS Background Location / Geofencing for Automatic Attendance — App Not Triggering Reliably We are developing an enterprise attendance application called Attendo, which uses location-based geofencing for automatic employee check-in/check-out. Business requirement The application needs to work as follows: An employee is assigned an office/work location with a defined radius. When the employee enters the configured radius, the application should automatically record a Check-In. When the employee leaves the radius, the application should automatically record a Check-Out. This should happen without the employee having to open the application. The functionality needs to work even when the application is in the background and, where supported by iOS, after the application has been terminated. For example: «Office geofence = 200 meters Employee enters the 200 m radius → automatic Check-In Employee leaves the 200 m radius → automatic Check-Out» Current iOS implementation We are using iOS location services with: Location permission: Always Precise Location: enabled Background Location capability enabled Background location updates enabled Geofencing / region monitoring The application is intended to respond to location/geofence events without requiring the user to open the app. However, we are seeing cases where the application does not reliably receive/process the required location/geofence event when the application has been in the background for an extended period. The same business workflow works more reliably while the application is active. Our concern Our understanding is that iOS does not allow an application to maintain a continuously running background service in the same way that Android can. However, our requirement does not necessarily require continuous GPS polling if there is an Apple-supported mechanism that can reliably wake/relaunch the application when a user crosses a geofence. We would therefore like to understand the recommended architecture for this use case. Questions Is Core Location Region Monitoring the recommended mechanism for an enterprise geofencing application that needs to detect entry/exit while the app is not running? Can iOS relaunch the application after it has been terminated by the user/system when a monitored region is entered or exited? Is there any supported way to guarantee that an application will continue receiving location/geofence events after it has been in the background for a long period? Does enabling: "UIBackgroundModes = location" "allowsBackgroundLocationUpdates" "CLLocationManager" Region Monitoring provide the expected behavior, or are there additional requirements/configurations we should consider? Are there known limitations regarding: Low Power Mode device movement speed GPS/location accuracy stationary devices iOS terminating/suspending the application force-quitting the application from the App Switcher large/small geofence radius multiple monitored regions Is it possible to use significant-change location updates + region monitoring together for this type of attendance workflow? For an enterprise application where the user explicitly grants Always Allow Location permission and Precise Location is enabled, what level of reliability can realistically be expected from iOS geofencing? Important business constraint We cannot require employees to manually open the application every time they arrive at or leave the workplace. The objective is an automatic attendance system, where the employee's entry and exit from the workplace geofence is detected by iOS and the application records the corresponding attendance event. We understand that iOS is designed to protect battery life and user privacy and that continuous background execution may not be permitted. We are therefore looking for the Apple-recommended architecture for achieving this requirement using supported iOS APIs, rather than trying to circumvent iOS background execution policies. Any guidance from Apple engineers or developers who have implemented reliable enterprise geofencing would be greatly appreciated.
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466
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4h
Give Access to Team to Certs
Hello, New to Apple's system and structure for certs and signing. I've been working with their team to get access for developers on my team to access the correct Certs and sign what they need to so we can push our latest builds out, since this is needed by our CI/CD pipeline. How can I give access to members of my team so they can do the code saying they need to and access the certs they need to? the certs are for dmg and pkg installers on macos.
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105
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4h
App Review Follow-up: Awaiting Approval Since October 22 — App ID 6816292923
Hello Apple App Review Team, I would appreciate your assistance with the review of my app, Trepho (App ID: 6816292923). My app has been awaiting approval since October 22, 2026, and it has now been seven days. I understand that review times can vary, but I would be grateful for an update on the status of my submission. For reference: App name: Trepho App ID: 6816292923 Pending approval since: October 22, 2026 Support Case ID: 103011066693 Could someone from the App Review Team please look into my submission and confirm whether any additional information or action is required from my side? As an independent developer preparing to launch my app, an update would help me plan the next steps. Thank you for your time and assistance. Best regards, David
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21
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4h
Supported read/write handoff of a sandbox-container PNG to Preview using NSWorkspace
Hello, I am preparing an existing macOS screenshot utility for distribution through the Mac App Store. The app stores captured PNG files under its temporary directory: FileManager.default.temporaryDirectory .appendingPathComponent("ShelfDragPoC/Captures", isDirectory: true) A context-menu "Edit" action passes the original PNG URL to Preview using NSWorkspace. The app does not create an editing copy. Relevant code: import AppKit @MainActor func openInPreview(_ url: URL) { guard let previewURL = NSWorkspace.shared.urlForApplication( withBundleIdentifier: "com.apple.Preview" ) else { return } let configuration = NSWorkspace.OpenConfiguration() configuration.activates = true NSWorkspace.shared.open( [url], withApplicationAt: previewURL, configuration: configuration ) { _, _ in } } The app monitors the original PNG URL for file changes and refreshes its thumbnail when changes are detected. Observed behavior: In the existing non-sandboxed app, rotating an image in Preview updates the original PNG and the thumbnail without requiring Command-S. In the sandboxed validation app, Preview opens the image, but editing results in a separate copy. When closing the edited document, Preview displays a message indicating that the original document will not be changed. The original PNG and the app's thumbnail are not updated. The Preview launch code and file watcher are unchanged between the non-sandboxed and sandboxed versions. The sandboxed app has these entitlements: com.apple.security.app-sandbox com.apple.security.files.user-selected.read-write com.apple.security.files.bookmarks.app-scope The app-scoped bookmark is used for a separate Desktop export feature. The PNG opened in Preview remains in the app's sandbox container. My question: Is there a supported public API that allows a sandboxed Mac App Store app to open its own container-resident PNG in Preview with the permissions required for in-place editing and normal automatic saving? Ideally, the user would only need to select "Edit" once, without an additional file-selection dialog or an explicit Save command. We want to preserve the original PNG URL, keep App Sandbox enabled, and avoid automatically exporting temporary images to the Desktop. If this workflow is not supported, what is Apple's recommended approach? Thank you.
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122
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4h
Hermès Watch Faces not Updated?
I wasn't sure where to put this as it is mostly a curiousity but I was working with a new Series 12 Apple Watch Hermès and was noticing that most of the Hemès watch faces have not been updated to the 1Hz display feature that allowed for running seconds that debuted with Series 10. Has anyone else come across this? I know it took Apple a while to update all of the faces but I would have expected the exclusive (and expensive!) faces would be updated. Am I correct that these are not updated? Anyone else that can confirm or tell me if I am missing something?
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233
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4h
Storyboards stuck on "Loading iOS 27.1..." in Xcode 27.1, including new projects
SUMMARY In Xcode 27.1, opening any Main.storyboard never finishes loading. The editor shows "Loading iOS 27.1..." indefinitely. This happens in existing projects and in a brand-new iOS App project created with Interface: Storyboard. Before that, the editor showed "Failed to open Main.storyboard: iOS 27.1 Platform Not Installed." ENVIRONMENT Xcode 27.1 iOS SDK build: 24A94232 (from xcrun --sdk iphonesimulator --show-sdk-build-version) macOS: [YOUR macOS VERSION] Hardware: MacBook Air, Apple M1 Run destination: iPhone 17 Pro Max simulator STEPS TO REPRODUCE Open Xcode 27.1. Create a new project: iOS > App, Interface: Storyboard, Language: Swift. Click Main.storyboard in the Project Navigator. EXPECTED RESULT The storyboard renders in Interface Builder and the Objects library lists UI elements. ACTUAL RESULT The editor stays on "Loading iOS 27.1..." and the Objects library shows "No Matches." Opening the file as Source Code works, and the XML is valid (targetRuntime="iOS.CocoaTouch"), so the file itself is fine. RUNTIME STATE Initially the only iOS 27.1 runtime installed was build 24A94425, shown as Ready in xcrun simctl runtime list. Xcode reported "iOS 27.1 Platform Not Installed," and the runtime did not appear in Settings > Components. The Xcode SDK build is 24A94232, which does not match 24A94425. I ran xcodebuild -downloadPlatform iOS, which installed iOS 27.1 (24A94232). The error then changed to "Loading iOS 27.1..." and stayed there. Settings > Components then showed an "Update" button for iOS 27.1 (8.07 GB). Clicking it installed iOS 27.1 (24A94425) again, so both builds are now present and Ready. The storyboard is still stuck. WHAT I TRIED (none fixed it) Deleting ~/Library/Developer/Xcode/DerivedData sudo killall -9 com.apple.CoreSimulator.CoreSimulatorService Removing and reinstalling the iOS 27.1 runtime Restarting the Mac Waiting several minutes on the first load (~/Library/Developer/Xcode/UserData/IB Support does not exist on this machine) [link text](https://www.example.com/)
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4h
Create app in Appstore using AppStoreConnect API is giving an error.
Hello Apple Developer Team, I've followed the AppStoreConnect API documentation and created the following: I've created a API Key in App store > Integrations > Teams key, gave the role as admin. Created a valid JWT token When fetching the GET v1/apps, I can see the list of apps. Also I was able to make GET v1/users as well successfully. I've the valid bundle Id and capabilities enabled in the developer portal. Facing an issue while creating an app in App Store using AppStoreConnect API using POST call: This is my ruby script: response = api_request( method: :post, path: "/v1/apps", token: token, body: { data: { type: 'apps', attributes: { name: APP_NAME, primaryLocale: LOCALE, sku: "SKU#{Time.now.to_i}", bundleId: BUNDLE_ID, platform: 'IOS' } } } ) It gives me below error: { "errors": [ { "id": "09b465fc-316f-47b4-9bc3-9c340cb966aa", "status": "403", "code": "FORBIDDEN_ERROR", "title": "The given operation is not allowed", "detail": "The resource 'apps' does not allow 'CREATE'. Allowed operations are: GET_COLLECTION, GET_INSTANCE, UPDATE" } ] } Did anyone was able to successfully create the app in App Store via AppStoreConnect API? Could you please help me identify the root cause for the above issue and provide some inputs so that I could work on resolving them and move forward in the deployment process. Appreciate your help in reviewing this. Thank you, Santosh
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1.2k
Activity
4h
No App Store Connect API endpoint to associate a Bundle ID with an Apple Pay Merchant ID
We manage provisioning for a large number of App IDs across multiple apps via CI, using the App Store Connect API (not session-based Spaceship/Xcode auth). Capability management works well end to end for everything we've tried — Push Notifications, App Groups, Associated Domains, Data Protection, etc. can all be created, updated, and deleted via POST/PATCH/DELETE on /v1/bundleIdCapabilities. Apple Pay is the one exception. We can enable the Apple Pay capability itself via the API the same way as anything else, but there's no way to associate that capability with a specific Merchant ID. /v1/merchantIds exists as its own resource, but nothing in the bundleIdCapabilities or bundleIds schema links to it — no relationship, no include, no dedicated endpoint. In practice this means every new Apple Pay-enabled App ID we provision needs someone to go into the Developer Portal by hand (Identifiers → App ID → Capabilities → Apple Pay → select Merchant ID) before the generated provisioning profile will actually build — otherwise Xcode fails with errors like "doesn't include the Apple Pay capability" / "doesn't support the Merchant ID". Every other capability we use is fully scriptable; this is the one manual step left in an otherwise automated pipeline. Has anyone found a documented (or undocumented) way to do this via the API? If this is a confirmed gap rather than something we're missing, I've filed it as FB24414090 — if you've hit the same thing, adding your own Feedback number to a report on the same gap seems to be one of the few things that actually helps get traction internally, so feel free to reference this thread if you file one too.
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718
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4h
Transfer of an App with Sign in with Apple Functionality
Hello, I currently have an app that includes the "Sign in with Apple" feature, and I need to transfer this app to another app team. I have reviewed all official documentation but have not found the answer I need. My situation has some specificities, and I hope to receive assistance. The .p8 key created by the original developer team has been lost, and the app’s backend does not use a .p8 key for verification—instead, it verifies by obtaining Apple’s public key. However, according to the official documentation I reviewed, obtaining a transfer identifier during the app transfer process requires a client_secret generated from the original team’s .p8 key. This has left us facing a challenge, and we have two potential approaches to address this issue: Q1: During the transfer, is it possible to skip obtaining the transfer identifier and proceed directly with the app transfer, without performing any backend operations? Is this approach feasible? Q2: If the above approach is not feasible, should we create a new .p8 key in the original team’s account and use this new key for the transfer? If a new key is generated, do we need to re-release a new version of the app before initiating the transfer? If neither of the above approaches is feasible, are there better solutions to resolve our issue? I hope to receive a response. Thank you. TN3159: Migrating Sign in with Apple users for an app transfer | Apple Developer Documentation/ https://developer.apple.com/documentation/signinwithapple/transferring-your-apps-and-users-to-another-team
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998
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5h
Unbelievable: 2 App Store rejections, ZERO uses of our app's main feature. What would you do - appeal or resubmit?
I'm genuinely at a loss with Apple's App Review process. Our backend records show that across BOTH reviews, Apple's reviewers did not complete a SINGLE use of our app's core functionality. Not once. ZERO completed generations. For the latest review, our logs confirm Apple successfully logged in, but recorded ZERO generation requests and ZERO credits consumed. This isn't some minor feature. It's the entire foundation of our app. Our app fundamentally changes and becomes personalised as it's used. Without completing that process, you're essentially judging an incomplete product. Submission ID: 6a126514-9bb6-4d91-923c-bf29aacb1b68 Here's why this is so frustrating. We spent months deliberately building an app that offers functionality and a user experience fundamentally different from existing competitors. This wasn't another copycat app - avoiding that was central to its design from day one. We explained these differences extensively in our App Review notes. Yet Apple has rejected us TWICE under Guideline 4.3(b) — Design Spam. We even provided a narrated walkthrough demonstrating exactly what makes our app unique. Our video analytics show ZERO views. So we're being rejected for supposedly lacking originality, despite neither review producing a completed use of our main feature and no recorded views of our demonstration. After both rejections, we've received nothing but generic responses telling us to improve the app, without identifying a single specific problem. How are independent developers supposed to fix something when Apple won't explain what's wrong? We've now filed a formal appeal, which could take a month, with no visible queue position, progress updates or estimated timeframe. Meanwhile, we've already missed multiple planned marketing opportunities, and waiting could mean missing even more. We're not asking for guaranteed approval. We're asking for a fair review of what we've actually built. Has anyone else experienced this? What would you do? Wait for the appeal, hoping the App Review Board properly evaluates the app, even if it takes another month and we miss more deadlines? Withdraw the appeal and resubmit, hoping for a different reviewer, but risking another rejection without proper testing and further warnings against our developer account? I'd genuinely appreciate advice from anyone who's experienced something similar, especially those who've successfully appealed a 4.3(b) rejection. At this point, I genuinely don't know whether this is a reviewer misunderstanding, an automated rejection process, or something else entirely. But how can Apple determine that an app lacks originality when its defining functionality hasn't even been tested?
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5h