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We are unable to process your request

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Unable To Perform Stapler Process
I am facing an issue while trying to staple a notarization ticket to my signed macOS installer package. Details of my setup: The .pkg file is signed using my Developer ID Installer certificate. The app inside the package is signed using my Developer ID Application certificate. Notarization via xcrun notarytool completes successfully with status: Accepted. However, the stapler command fails with the following error: xcrun stapler staple -v /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg Processing: /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg Could not validate ticket for /Users/mac-test/Desktop/IPMPlus_Arm_Installer_signed.pkg The staple and validate action failed! Error 65. I verified that all other Apple notarization-related servers (api.apple-cloudkit.com, gs.apple.com, ocsp.apple.com, ocsp2.apple.com, crl.apple.com, developer.apple.com) are reachable. However, the domain cdn-apple-cloudkit.apple.com cannot be resolved from any network, including mobile or public Wi-Fi. Both d
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"Your Request Couldn't Be Processed" While Enrolling Into Developer Program
I am trying to enroll in the developer program by following below steps. Open apple developer app Clicks on my account name Clicks on 'Enroll Now' button Filled all details Opens up Program License Agreement & Clicks Agree Clicks Agree on the Confirm Agreement This process is showing Your request could not be processed.
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1.1k
Jun ’24
(Multicast) Entitlement Request Processing Time
Is there any way to speed up the processing time for the multicast entitlement? I did request it at the same time as one of my colleagues. We already both have successful apps in the store and we more or less used the same explanation. My colleague got it after 3 days, I'm still waiting for 2 weeks now. This is a bit sad as I've worked several months on an app that uses UDP multicast to find out link-local device peers and this is a complete BLOCKER for me.
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1.2k
Sep ’22
Unable to Request Health Kit Permissions
I am working on a watch app which requests permissions to read and write active calorie data. My app works fine on Xcode 8 and watchOS3 + iOS 10, but on Xcode 9 and watchOS4 + iOS 11, I am unable request health kit permissions.When I call requestAuthorization on HKHealthStore I get back success = false and the following error:Error Domain=com.apple.healthkit Code=5 Transaction block failed without an error. UserInfo={NSLocalizedDescription=Transaction block failed without an error.}I also do not receive the alert on my phone to open my app and accept / decline the request for permissions.My entitlements are setup correctly with com.apple.developer.healthkit set to YES for both the app and the watch extension. Since it worked fine when building to device on Xcode 8 and watchOS3 + iOS 10, but now no longer works on Xcode 9 and watchOS4 + iOS 11, my guess is that it's an SDK bug.I encountered the same bug on the simulator, which I seemed to fix by erasing all content and setti
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9.1k
Jun ’17
UIAlertView shows nothing
I'm trying to recieve data from a server to initialize my app. However sometimes due to the network problem I cannot recieve any data. So at this time, I need to show an alert and exit the app. Here's my code:override func viewDidLoad() { super.viewDidLoad() / var params = Dictionary<String, String>(); params[path] = /; let response = ApiRequest.get(ApiRequest.LIST_FOLDER, params: params); if (response?.objectForKey(succ) == nil) { self.presentViewController(UIAlertController.init(title: Network Error, message: No recieved data, preferredStyle: UIAlertControllerStyle.Alert), animated: true, completion: nil); abort(); } if (response?.objectForKey(succ) as! String == 0) { UIAlertView(title: Server Error, message: Unable to process the request, delegate: nil, cancelButtonTitle: Cancel).show(); abort(); } folderList = FolderList(folders: response?.objectForKey(msg) as! NSDictionary); }But actually no alert view was shown when no network connection. Anybody knows why this happened?PS: if I
Topic: UI Frameworks SubTopic: AppKit Tags:
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505
Oct ’15
Unable to Process Developer Program Payment – Case #102708816548
Hello Apple Developer Community, We’ve been attempting to pay the Apple Developer Program enrollment fee for several weeks. Despite trying multiple browsers, credit cards, and devices, the payment consistently fails to process. We also receive an error when trying to add a card to our profile. We've contacted support multiple times and have been assigned case number 102708816548, but the issue remains unresolved. Additionally, we’ve been unable to submit a support request via developer.apple.com/support — the site either fails to load the form or does not allow us to proceed with a phone or email request. This has made it extremely difficult to escalate the issue through official channels. We are a verified business and have followed all instructions provided by support. We’re now seeking help through the forums in hopes of escalating this issue or connecting with someone who has resolved a similar problem. Any guidance or suggestions would be greatly appreciated.
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Unable to request API Key
I'm trying to request an API key and I'm running into a strange error.I've been granted permission to access the API, but upon hitting Generate API Key and filling out the forms I get the following error:Your account doesn’t have permission to edit other users. Contact your team agent for more information.I've confimed I have admin access and I am the team agent - in fact I setup the account. Anyone else run into this issue?
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2.0k
Nov ’18
Unable to process app at this time due to a general error
Since last night, I've been unable to get my app to validate. It fails with this very non-descriptive error: App Store Connect Operation Error Unable to process app at this time due to a general error I've confirmed that my signing certificate and distribution profiles are all correct and valid. I've tried restarting Xcode, restarting my computer, recreating the archive, etc. Would love any insights into what else I should try or how I can get more information about what could be going wrong. Thanks!
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Apr ’21