Dear Apple, I am writing to respectfully request a reconsideration of the termination of my Apple Developer account. I fully understand and accept the previous decision, and I would like to provide some background information to help you understand my situation. My account was terminated in 2018 due to the sale of an app to another party. This action unintentionally linked my account to activities that violated Apple’s guidelines. I acknowledge that this violated the Apple Developer Program License Agreement, and I deeply regret this mistake. At the time, I only intended to generate some additional income and did not fully understand the consequences of my actions. Since then, I have spent considerable time understanding Apple’s guidelines and policies. I now realize how important these rules are to maintain the integrity and safety of the App Store and its users. I assure you that such oversights will not happen again. I have learned from this experience and am fully committed to adhering to Apple’s guidelines moving forward. I am passionate about being a part of the Apple Developer community and contributing positively. I kindly request that you consider reinstating my developer account. I understand the seriousness of my past mistake and promise to uphold the highest standards of conduct in the future. Since joining the Apple Developer Program in February 2016, I have always been hopeful of creating high-quality products and providing users with great experiences. After selling the app in December 2018, I realized that I should have trusted in my creations and focused on building something valuable, rather than seeking short-term gain, which led to this unfortunate outcome. If there are any additional steps I need to take or further information I can provide to assist in the review of my case, please let me know. Thank you for considering my request. I look forward to the possibility of contributing to the Apple Developer community once again. Sincerely, Wang Chaojie

So I got charged the annual developer fee on December 2024, and then again this February 2025. Worse, a few days after getting charged twice, I received an email from Apple saying my developer account subscription has been suspended due to failure in paying the annual fee. I already submitted a support ticket to Apple, but I haven't gotten a response yet. Is there something else I can do? Would appreaciate any help. Thanks!

Hi Guys, I've been trying for two weeks to sign up for the Apple Developer program. I've tried to pay the $99 but it didnt go off my account. Now my accoun tis in pending mode and there is no response from apple support. I've ogged about 10 tickets over the past two weeks. Any advice here? I am getting desperate.

My membership got expired and I don't see the renew button anywhere on the website or the developer app. In my case, I have changed the developer account email address 6 months ago and the new email was not mapped for renewal that's why the renew button was not showing (I guess). I tried to reach to Apple support, the phone support wasn't available so I wrote couple of emails. After 48 hrs they have sent an email saying the new email address has been mapped but still I see no renew button. I added required funds and disabled the auto-renew option yet no hope. it's been four days still no replay from Apple. I was constantly checking for the phone support. Today I saw phone support was available so I immediately requested the call and explained the support staff about my situation and he fixed within a minute. so guys if you are facing similar issue and see no solution even after contacting multiple times via emails, wait for phone support and request a call. This is the fastest and efficient way to resolve this "renew" issue. add the required funds so that the subscription payment will be done instantly. Have a good day y'll

Greetings everyone, this is my first post here...thanks in advance for any guidance you may have. I work for a non-profit (charity status) and was attempting to sign up for a Developer account, with a fee waiver, in order to do some work for our organization that requires Developer access (enabling Sign In With Apple on a Discourse forum). I've received an e-mail from Developer Support saying my application was denied because there is already an Account Holder for our company's "existing membership." We are a small team that experiences a lot of turnover, and I presume this has to do with a predecessor. I've written back to support and am awaiting a reply, but am concerned they might only reply to whatever e-mail address is associated with this "existing membership" and that very well might be an inactive mailbox in our Google Workspace. I've explained all that and asked Apple if they can please let me know who this previous contact is. It's been a few days, while I'm waiting I thought I would ask if there is any other way to look up the contact for a given organization, or if I just need to wait and hope to hear back from Developer Support? Thanks for any advice.

Hi, I have submitted a request to change account type to corporate from personal, I was informed that I would receive a response within 1 business day, however, there is no response and I have submitted a support request again. I would like to know how much time it takes as we need to shift asap. Thanks.

Hello Developer Community, I'm facing a critical situation with our company's Apple Developer Account. We are unable to access our account because: The admin of our Apple Developer Account is a former team member We cannot reach this person anymore We need to regain access to maintain our app on the App Store Questions: What is the official process to recover account access in this situation? What documentation will Apple require to verify our company ownership? Who should we contact at Apple to start this process? Any guidance from developers who have experienced a similar situation would be greatly appreciated. Note: I'll be happy to provide more details if needed, while keeping sensitive information private. Thanks in advance for your help!

HI. On November 15, 2024, I registered as an Apple developer as a company (I already have DUNS). And today, Wednesday, January 8, it still says: "Your registration is being processed." I urgently need to upload the application. Any recommendations?

Hello, I created my Apple Developer account and it was authorized, but when I went ahead and paid $99, my card was not charged (I've used two different credit cards, all in my name) and I still haven't been successful. Has anyone else experienced the same thing and what would be the best way to resolve this? NOTE: I receive an email and proof that the purchase was successful, but nothing has changed.

What is the reason for the input box on the login page of the self-developed APP not working in the new version of iOS?

Hi, Help!! So I was in Thailand for a number of years and developed an app over there and signed up as a developer over there. But now I'm in the USA indefinitely and I'm unable to change my payment method. How can I change it? I called the USA support line twice and no one was able to help me. I tried the Thailand phone number and I'm unable to call from the USA. Any suggestions? Thanks!!

hi I am using fastlane and match to upload an app to test flight. The app requires com.apple.developer.storekit.external-link.account to be activated. My identifier has activated the capabilities and when I look at provisional profile, it also has it, but when the app has been uploaded, it's missing (although all other entitlements are there). Now it gets weird: Every time I run my flow I delete derived data, deletes all downloaded provisional profiles and use match to redownload them with read only (force is not an option). It does not work. I go to Apple dev and Toggles the capability off and on and saves. This invalidates the profile. I press edit and save. So no real changes. Run my flow and the app is uploaded correctly WITH the correct capabilities. Runs the flow again without the manual steps and the entitlements will be missing once again. Repeats the toggle stuff and the subsequent behavior repeats itself. Same flow and same code and same settings, app and profile.... I am building automated flows so this does not really work for me.... Heeeelp...

I'm a developer that has only produced for a single company. Though my developer account shows me as the account holder, my "Enrolled as" status is "Organization," and the "Entity" field shows the name of that company. I want to build an app for a separate company/organization, but unsure how to proceed. My App Store Connect account shows the original company name beneath my name as the only option in the account ID selector menu, so when I begin the New App process it automatically assumes I'm doing it for that company. Can I change my "Enrolled as" status to something independent of any organization, do I need to create a completely separate account to do this, or how should I proceed? Any help would be appreciated. Thanks.

Friday we were preparing to publish our final build in TestFlight. Our developer informed me that the account holder had to agree to new terms and agreements. I am the sole user of this account, and tried to login (1 week ago I was still able to login). To my surprise I got the notification “account locked”, ”you need to reset your password”. I followed the required step: filling in the phone number on file (which is my phone number). After filling this in the page informed me that they’d get back to me in 1 day. On Saturday I received an email from no_reply@apple with the following “We have received the request for access to your account and we have denied access.” There was no further information in the email why this would be. I tried Apple support but they tell me they can not reactivate the account and I should apply for a new Apple ID. This sounds really strange as it would mean I would lose access to our currently published application forever? I also submitted request to Apple Developer Support, but it seems I can not call them myself, and I should await reply from their side. But in general I am just shocked how they can deny access to an account, which is even a paid one (Developer Program), and not help me out. I am able to supply all identification (passport). I have access to the email that we use to login. I have access to the mobile phone number that is connected for exactly this reason (two factor authentication). Anyone with similar experience and/or solutions?

Friday we were preparing to publish our final build in TestFlight. Our developer informed me that the account holder had to agree to new terms and agreements. I am the sole user of this account, and tried to login (1 week ago I was still able to login). To my surprise I got the notification “account locked”, ”you need to reset your password”. I followed the required step: filling in the phone number on file (which is my phone number). After filling this in the page informed me that they’d get back to me in 1 day. On Saturday I received an email from no_reply@apple with the following “We have received the request for access to your account and we have denied access.” There was no further information in the email why this would be. I tried Apple support but they tell me they can not reactivate the account and I should apply for a new Apple ID. This sounds really strange as it would mean I would lose access to our currently published application forever? But in general I am just shocked how they can deny access to an account, which is even a paid one (Developer Program), and not help me out. I am able to supply all identification (passport). I have access to the email that we use to login. I have access to the mobile phone number that is connected for exactly this reason (two factor authentication). Anyone with similar experience and/or solutions?

I recently made the enrollment for developer program and make the payment on Apple developer website. I saw the payment amount is debited from my account. But the developer program is not approved. When I contacted the developer support, they said Apple did not receive the money and you have to enroll again. So, I asked my Bank to make sure the payment is processed or not. The bank said it is already processed and they even sent me reference number and approval number. Even I sent the screenshot of those information, but the support guy keeps saying they did not receive it but without any helpful information to troubleshoot the issue at all. I am really amazed a company such as Apple has such terrible customer support. Now, I have to request payment dispute to my bank about it. If I do not get my money back, I will tag Apple CEO on x.com and post about it every day with a schedular script.

I have been trying to get in touch with the developer for my account migration.I have paid $100 but no one is ready to contact me. Enrollment ID: QK2AJQ7NAM. I need to migrate my account from individual to organisation. kindy help its urgent.

Our company has been trying to register for the Apple Developer Enterprise Program since September 15, 2024. However, it wasn’t until early November that we received an email requesting our business information. Following that, we contacted Apple’s team on November 15, 2024, to answer their interview questions. Now, more than a month has passed since that call, and we still have no idea about the status of our approval. When I check the account, it always shows 'Your enrollment is being processed. Your enrollment ID is 8K8SXNKA89.' I’ve also emailed Apple Support but have not received any further response. How much longer will this process take? Apple’s handling of this is excessively slow and frustrating

无法注册开发者，客服直接说没法注册，真垃圾

Hi, I have paid for a membership a couple of days now, but nothing happens why there is such a long time waiting (apple says 48hours), please someone can help me thank you costgior1 @ gmail.com