App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

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App review delay
This seems to be a reoccurring issue many developers are having and I was surprised because my app reviews used to take 12 hours max. However for my last submission, one of my apps is stuck at "In review" status for 3 weeks, despite my several expedite requests and open support case, no update on the status, no response to the communications and the worst part is that everywhere it is mentioned that the review is done within 1-2 days. And the other app was stuck at "Waiting for review" for about a week only to move to in review and get rejected in seconds with generic reason, I did the modifications and resubmitted knowing that it will not be an easy submission. One of the main concerns that my game got approved on other platforms and the players received a new version of the game while my iOS players are still stuck on the older one, the same for the other game which I newly launched. I hope Apple workes on fixing this.
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Jul ’26
Guideline 5.6 Rejection with NO Screenshots or Crash Logs – How to Diagnose?
Hi everyone,  I'm a relatively new developer and I just received my first App Store rejection. I'm posting here because I'm genuinely stuck and hoping the community can help me figure out where to even begin.  The Problem:  My app was rejected under Guideline 5.6 - Developer Code of Conduct - Review Suspended. The full message is the standard one: the app doesn't meet the "required quality standard," it's "not eligible for resubmission," and I should "ensure every screen, interaction, and piece of content has been thoughtfully designed" before submitting a new app.  Here's why I'm confused:  The rejection came with ZERO attachments. No screenshots. No screen recordings. No crash logs. No specific mention of a buggy feature, a broken button, or an unfinished screen. It's just a blanket statement about "quality" and "polish."  in my case, there's absolutely nothing to go on.  What I've checked so far:  I've tested the app on multiple physical devices (iPhone 12, 14, 15) – no crashes. I've reviewed every screen for placeholder text, "Lorem Ipsum," or dummy images – none found. I've checked the In-App Purchase / subscription screen for proper legal disclaimers and auto-renewal text – all present. I've made sure there are no debug logs or test toggles left in the production build. Everything looks fine to me, which is why I'm so lost. Without specific feedback, I don't know if the issue is:  A UI inconsistency I'm blind to? A subtle crash that only happens on a device I don't own? An issue with the paywall flow that I've misunderstood? Something about the metadata, screenshots, or app description? My questions for the community:  Has anyone else received a Guideline 5.6 rejection with no attachments? Is this common, or does it suggest the reviewer flagged the app as "low-quality" purely based on first impressions (like the design feels outdated or the concept is too simple)? Since the message says replies and resubmissions of this binary won't be reviewed, and I can't get clarification from the reviewer, what's the safest way to proceed? Should I:  Create a completely new App ID and submit as a new app? Or can I submit a new version under the same App ID? (I've heard mixed answers on this.) More importantly – how do I figure out what to fix? Without a starting point, I'm worried I'll fix the wrong things and get rejected again, which I know can lead to account termination after repeated violations. Are there any "hidden" quality checks that reviewers apply that aren't obvious to developers? For example, does Apple penalize apps that:  Have a generic icon or unpolished splash screen? Take too long to load on first launch? Have unclear navigation or confusing user flow? Lack a proper onboarding/tutorial for first-time users?   Thanks in advance for any help you can offer. I really want to get this right and not waste my one or two remaining chances. my app id : 6764726742
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Jul ’26
App Has Been Waiting for Review for One Week
Hello Apple Developer Community, Our app has been waiting for App Review for approximately one week, and I would appreciate any guidance from developers who may have experienced a similar delay. App ID: 6789650549 The submission is still showing as “Waiting for Review.” We have checked the submission details, App Review information, subscription products, and required agreements, and we cannot identify anything missing or requiring action from our side. We understand that review times can vary, but since the app has remained in the queue for a week without entering review, we wanted to ask whether this is currently considered normal or whether there may be an issue with the submission. Would you recommend continuing to wait, contacting App Review, or taking any other action? We would prefer not to remove and resubmit the build unless necessary, as this could potentially restart the review queue. Thank you for your help.
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Jul ’26
Reliability of clock_gettime_nsec_np vs. swift-ntp for tamper-proof KPI timestamps?
We are building a KPI(Telemetry) analytics reporting feature in our iOS app that requires recording and publishing reliable timestamps back to our backend server. Standard system time (Date()) is not suitable for our use case because it is susceptible to manual user changes (system clock manipulation) as well as clock drift over time. We are considering clock_gettime_nsec_np(CLOCK_MONOTONIC_RAW ) as a potential solution for iOS 10+. However, we want to confirm: Is clock_gettime_nsec_np a reliable, drift-free source for this purpose? Does the underlying OS handle NTP synchronization for these clocks, or can user-level time changes still impact them? Additionally, we recently came across Apple's official swift-ntp client library to fetch true NTP time directly. For production KPI reporting, is relying on an NTP library like swift-ntp the recommended approach, or is clock_gettime_nsec_np sufficient on modern iOS? We’d appreciate any insights or past experiences from the community. Thanks!
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Jul ’26
Subscriptions missing after initial app release
Hey everyone, I'm dealing with a strange issue with auto-renewable subscriptions in my app, and hoping someone can help or point me to the right direction. Here's what happened: Earlier I got my initial app version approved and released with monthly and yearly subscriptions in App Store Connect. And I checked that the app went live, and I could see the subscriptions in a fresh App Store install. But a few weeks after that, I noticed the subscriptions were gone from the app, then I went checking in App Store Connect, and found subscriptions were in some developer attention required state (something along the line). I then submitted a new app version with an additional subscription item, hoping I could reselect the prev 2 subscriptions and the new one for review, together with the new app build. And the subscriptions were in Waiting for Review status. But app reviewer responded that they can't see any subscription for review, and can't proceed with the review. And I noticed that the Subscriptions page shows the banner Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review., as if I had never got any subscription approved & released before. Now I'm completely stuck. App reviewer can't see the subscriptions, and I see in App Store Connect my subscriptions are in Waiting for Review status. Thanks a lot for any help!
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Jul ’26
Request for Escalation: Organization Enrollment Verification Stuck in "Being Processed"
Dear Apple Developer Support, I am requesting assistance regarding my Organization enrollment, which has been stuck in "Being Processed" for an extended period. I have already contacted Apple Developer Support three times through the Contact Us page. Each time, I received only the automatic acknowledgment email with a Case ID. Unfortunately, I have never received any follow-up from a support representative. Because of this, our company is currently unable to complete Organization Verification and cannot publish our iOS application on the App Store. Could you please: Check the status of my enrollment. Confirm whether my previous support requests were actually received by the Enrollment team. Escalate this case to the appropriate team if necessary. For your reference, my previous Case IDs are: Case ID: 102916885584 If you require any additional information or documentation from our company, please let me know. I will provide it immediately. Thank you for your time and assistance. I would greatly appreciate any update regarding the status of our Organization Verification. Kind regards, Dev UXUI Enrollment ID: WDF7RSUZ7P Company: Patana Intercool Company Limited
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Jul ’26
Nothing Works
App Store Connect does not work. These forums do not work. Xcode does not work. Mac OS 26 navigation bars do not work. It's getting a little frustrating. App Store Connect: "Unable to Submit for Review To submit your items for review, add an app version for the selected platform." How? I added a new app build (are "builds" and "versions" the same, I thought they were different, but why would I create a new version of my product?) and submitted it for review. It did not take the "Ready for Review" subscription items with it. They're stuck in a separate draft review. There is no control anywhere to "add an app version." Useless error, pathetic UI, designed by people who have never used this product themselves before, clearly. These forums: Try searching for "Unable to Submit for Review To submit your items for review, add an app version for the selected platform." Get a 403 Forbidden error. Fun. Very useful. Xcode does not work. Spent a good part of my day debugging why Xcode will automatically mask Mac OS 12 icons when there is no Mac app icon specified in an asset collection in a Catalyst context, but will not mask the icon when there is a Mac icon specified. There's no messaging, no warnings, no errors, no nothing. It just does random things. The entire Catalyst idea is nice in theory but there are gotchas like these everywhere. Should you build for iOS, Mac, or iOS + Mac? The answer is "Good luck." Mac OS 26 navigation bars do not work. I'm getting black text on black backgrounds, white text on white backgrounds, sometimes, depending on whether a view loads. Seems like another Apple bug. Support is useless as always, and my record on these forums so far is that no one answers any of my questions. So I'm not sure why I bother. But maybe something I've written will help someone.
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Jul ’26
Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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Jul ’26
Long delay in my First App Publishing
Hi, I want to know is it normal to expect time of more then 5 days in Waiting for Review for my iOS App to be avaiable on Apple App store ? I sent my new App first release a week back for Review and I still see its status as Waiting for Review in my Connect. There are no mails even raised to flag any issue in my uploaded release. So I want to know should I contact the Support or continue waiting ? Thanks in advance .
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Jul ’26
Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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Jul ’26
Update stuck in "Waiting for Review" for 10 days — no Resolution Center message, banking/agreements current
Hi App Review, An update to an app that's already live on the App Store has been in "Waiting for Review" for 10 days with no status change, and I wanted to check whether it's proceeding normally or whether anything is required from my side. Submission ID: b4e5d54c-de30-4003-9f3c-232e366d01c4 Version: 1.1.0 (build 7), an update to a live app (1.0.0 currently in production) Submitted: 16 June 2026, 22:10 Current status: Waiting for Review (has not moved to In Review) I've already checked the usual things my end: there's no message in Resolution Center, no "action required" banner on the app or version page, the build shows as valid and is correctly attached to the version, export compliance/encryption is answered, and Agreements, Tax, and Banking are all current. I also contacted Developer Support via the contact form on 23 June [add: case #102923511308 if you have one] but haven't had a reply yet. Could you confirm whether the review is proceeding normally, or let me know if there's anything I need to do? Happy to provide any further detail. Thanks.
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Jul ’26
Build stuck in “Waiting for Beta Review” for 6+ days, no response from support
Hi all, I’m hoping someone from Apple or the community can help. Our app Lazy Watch (Bundle ID: app.lazywatch) has a build stuck in “Waiting for Beta Review” since Saturday, July 11 at 3:07 AM — it’s now been 6 days with no movement. Details: • Build: 0.0.1 (5) • Binary State: Validated • Non-Exempt Encryption: No (export compliance answered) • Test Information: fully filled out • No messages in Resolution Center I’ve tried reaching Developer Support multiple times through the Contact Us form (both phone “Call me” and email routes) with no response and no callback. This is well beyond the normal 24–48 hour review window and is currently blocking our launch plans. Could someone from App Review or WWDR take a look, or point me to the right escalation path? Happy to provide any additional details needed. Thanks in advance.
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Jul ’26
Corrected Proxima build 15 resubmitted across iOS, tvOS and macOS — review guidance requested
Hello, We received Guideline 2.1 information requests for Proxima during the previous App Review cycle. We provided detailed answers and, on July 17, uploaded and resubmitted corrected build 15 for iOS, tvOS, and macOS. The new App Store binary completely removes account, subscription, pricing, purchase, renewal, external payment, and provider-specific backend functionality. Proxima is now a free, provider-independent client that only imports configurations supplied by the user. It does not sell or provide VPN access, require an account, collect analytics, log traffic, or share user data. All three build 15 submissions are valid and App Store eligible, and all are currently Waiting for Review. We also updated the App Review notes with exact testing and data-handling information and followed up through Apple Developer Support. The previous Resolution Center threads no longer accept developer replies after resubmission. Is there any additional action we should take to make sure the corrected submissions are not blocked? If an Apple staff member can confirm that the submissions are properly queued or route them to the appropriate App Review team, we would be very grateful. The release is time-sensitive, and we can answer any additional questions immediately. Thank you.
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Jul ’26
Transitioning to performance-based pricing (Stripe) & removing legacy StoreKit subscriptions
Hello everyone, We have a SaaS product and are currently transitioning our business model. Previously, we used a standard recurring subscription model implemented via StoreKit 2 in our iOS app. Recently, we changed our pricing to a performance-based model, where we charge a percentage fee based on the user's specific usage and performance. On our web platform, we use Stripe to calculate and accept these dynamic percentage-based payments. I have two questions regarding this transition for our iOS app: Payment Gateway: Since our new pricing model is a variable, performance-based percentage rather than a fixed subscription, does Apple allow us to integrate Stripe directly into the iOS app to process these payments? The service provided is digital. Removing Old Subscriptions: We have completely commented out all StoreKit code in our app build since we are no longer offering those plans. However, we cannot find a "Delete" option in App Store Connect to remove the old subscription items. What is the proper way to completely remove these from our app's backend and store listing? Any guidance on the best way to handle this transition and remain compliant with App Review would be greatly appreciated. Thank you!
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Jul ’26
First External TestFlight Build Stuck in "Waiting for Review" (~65 Hours)
Hi everyone, I'm looking to see if there is a current queue backlog or if an Apple representative might be able to take a look at our status. Our game's very first external TestFlight build has been sitting in "Waiting for Review" with no movement. App Name: Pippin Plaza - 4 Player Co-op App ID: 6787434739 Version & Build: Version 1.0 (Build 2) Submitted: July 15, 2026 Current Status: Waiting for Review The Test Information metadata, contact details, and App Tracking Transparency prompts are fully detailed and filled out. Are any other indie developers experiencing multi-day TestFlight delays this week, or is this standard for a first-time external version review right now? Any insight or visibility from Apple would be deeply appreciated!
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Jul ’26
App stuck in 'Waiting for Review' - over a week
Hi, I just wanted to reach out and see if anyone else is having a really poor apple experience like myself. I submitted my app over a week ago and it's just been stuck on 'Waiting for a Review'. I've sent emails requesting an update over a week ago and heard nothing back! And I have even tried to call in using the Worldwide Telephone Support but have been stuck on queue times over 3 hours before getting disconnected! Is it common for Apple Developer Support to be this poor? I just feel as if I am extremely stuck now and the lack of communication from Apple is impossible to understand what is going on, especially given they say 48 hours but we are significantly over that period. Ever since I paid to be on the Apple Developer Program I've had no help or communication from Apple Support.
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Jul ’26
App Stuck in “Waiting for Review”
I submitted my app for review through App Store Connect two days ago, but the status has remained “Waiting for Review” without any updates. All required app information, agreements, compliance details, screenshots, and review notes have been completed. I have not received any messages indicating that additional action is required. Is this review waiting time currently normal, or should I contact App Review Support? Has anyone recently experienced a similar delay? Any advice or suggestions would be greatly appreciated.
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Jul ’26
App review after rejection
My app was rejected because the Age Rating metadata did not correctly indicate that the app includes User-Generated Content. I have now updated the App Store Connect information accordingly and corrected the age rating selections as requested. I have been waiting quite a long time for the review process, and didnt recive any updates should I do anything else or is there any way to make the process faster?
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Jul ’26
App Stuck in “Waiting for Review” with expedited app review request applied.
We are in urgent need of advice or escalation regarding our app review status. Our app has been stuck in the "Waiting for Review" status for several days. Due to a critical technical emergency, we submitted an Expedited App Review Request over 48 hours ago, but we have yet to receive any response or status update. Here are the critical details of our current situation: The Critical Bug: We recently had to deploy an emergency server-side architecture upgrade. As a result, a severe incompatibility bug has occurred between the legacy client app and the live server. The Impact: Currently, 100% of our active users are completely blocked from logging into the game, and all In-App Purchases (IAP) are broken. Our live operations have completely ground to a halt. We have double-checked that this emergency build complies with all App Store Review Guidelines, and all test credentials in App Store Connect are active. If any Apple Forum Moderation Team member or Community Manager sees this, we humbly request your assistance to help us look into this case or escalate it to the App Review team. Our team and our user community are deeply impacted by this prolonged outage. Expedited Request Case ID: 102941404580 Thank you so much for your time and help.
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Jul ’26
App review delay
This seems to be a reoccurring issue many developers are having and I was surprised because my app reviews used to take 12 hours max. However for my last submission, one of my apps is stuck at "In review" status for 3 weeks, despite my several expedite requests and open support case, no update on the status, no response to the communications and the worst part is that everywhere it is mentioned that the review is done within 1-2 days. And the other app was stuck at "Waiting for review" for about a week only to move to in review and get rejected in seconds with generic reason, I did the modifications and resubmitted knowing that it will not be an easy submission. One of the main concerns that my game got approved on other platforms and the players received a new version of the game while my iOS players are still stuck on the older one, the same for the other game which I newly launched. I hope Apple workes on fixing this.
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360
Activity
Jul ’26
Guideline 5.6 Rejection with NO Screenshots or Crash Logs – How to Diagnose?
Hi everyone,  I'm a relatively new developer and I just received my first App Store rejection. I'm posting here because I'm genuinely stuck and hoping the community can help me figure out where to even begin.  The Problem:  My app was rejected under Guideline 5.6 - Developer Code of Conduct - Review Suspended. The full message is the standard one: the app doesn't meet the "required quality standard," it's "not eligible for resubmission," and I should "ensure every screen, interaction, and piece of content has been thoughtfully designed" before submitting a new app.  Here's why I'm confused:  The rejection came with ZERO attachments. No screenshots. No screen recordings. No crash logs. No specific mention of a buggy feature, a broken button, or an unfinished screen. It's just a blanket statement about "quality" and "polish."  in my case, there's absolutely nothing to go on.  What I've checked so far:  I've tested the app on multiple physical devices (iPhone 12, 14, 15) – no crashes. I've reviewed every screen for placeholder text, "Lorem Ipsum," or dummy images – none found. I've checked the In-App Purchase / subscription screen for proper legal disclaimers and auto-renewal text – all present. I've made sure there are no debug logs or test toggles left in the production build. Everything looks fine to me, which is why I'm so lost. Without specific feedback, I don't know if the issue is:  A UI inconsistency I'm blind to? A subtle crash that only happens on a device I don't own? An issue with the paywall flow that I've misunderstood? Something about the metadata, screenshots, or app description? My questions for the community:  Has anyone else received a Guideline 5.6 rejection with no attachments? Is this common, or does it suggest the reviewer flagged the app as "low-quality" purely based on first impressions (like the design feels outdated or the concept is too simple)? Since the message says replies and resubmissions of this binary won't be reviewed, and I can't get clarification from the reviewer, what's the safest way to proceed? Should I:  Create a completely new App ID and submit as a new app? Or can I submit a new version under the same App ID? (I've heard mixed answers on this.) More importantly – how do I figure out what to fix? Without a starting point, I'm worried I'll fix the wrong things and get rejected again, which I know can lead to account termination after repeated violations. Are there any "hidden" quality checks that reviewers apply that aren't obvious to developers? For example, does Apple penalize apps that:  Have a generic icon or unpolished splash screen? Take too long to load on first launch? Have unclear navigation or confusing user flow? Lack a proper onboarding/tutorial for first-time users?   Thanks in advance for any help you can offer. I really want to get this right and not waste my one or two remaining chances. my app id : 6764726742
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7
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3
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867
Activity
Jul ’26
Subscriptions stuck "Waiting for Review" for 14 days
Hello, I have two subscriptions stuck in "Waiting for Review" status for 14 days now and I cannot update, edit or remove them. I emailed Apple Support 6 days ago with the specific details but have not received a response as yet. Is there anything I can do as this is blocking an app update. Thank you.
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2
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360
Activity
Jul ’26
App Has Been Waiting for Review for One Week
Hello Apple Developer Community, Our app has been waiting for App Review for approximately one week, and I would appreciate any guidance from developers who may have experienced a similar delay. App ID: 6789650549 The submission is still showing as “Waiting for Review.” We have checked the submission details, App Review information, subscription products, and required agreements, and we cannot identify anything missing or requiring action from our side. We understand that review times can vary, but since the app has remained in the queue for a week without entering review, we wanted to ask whether this is currently considered normal or whether there may be an issue with the submission. Would you recommend continuing to wait, contacting App Review, or taking any other action? We would prefer not to remove and resubmit the build unless necessary, as this could potentially restart the review queue. Thank you for your help.
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6
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3
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394
Activity
Jul ’26
Reliability of clock_gettime_nsec_np vs. swift-ntp for tamper-proof KPI timestamps?
We are building a KPI(Telemetry) analytics reporting feature in our iOS app that requires recording and publishing reliable timestamps back to our backend server. Standard system time (Date()) is not suitable for our use case because it is susceptible to manual user changes (system clock manipulation) as well as clock drift over time. We are considering clock_gettime_nsec_np(CLOCK_MONOTONIC_RAW ) as a potential solution for iOS 10+. However, we want to confirm: Is clock_gettime_nsec_np a reliable, drift-free source for this purpose? Does the underlying OS handle NTP synchronization for these clocks, or can user-level time changes still impact them? Additionally, we recently came across Apple's official swift-ntp client library to fetch true NTP time directly. For production KPI reporting, is relying on an NTP library like swift-ntp the recommended approach, or is clock_gettime_nsec_np sufficient on modern iOS? We’d appreciate any insights or past experiences from the community. Thanks!
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1
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350
Activity
Jul ’26
Subscriptions missing after initial app release
Hey everyone, I'm dealing with a strange issue with auto-renewable subscriptions in my app, and hoping someone can help or point me to the right direction. Here's what happened: Earlier I got my initial app version approved and released with monthly and yearly subscriptions in App Store Connect. And I checked that the app went live, and I could see the subscriptions in a fresh App Store install. But a few weeks after that, I noticed the subscriptions were gone from the app, then I went checking in App Store Connect, and found subscriptions were in some developer attention required state (something along the line). I then submitted a new app version with an additional subscription item, hoping I could reselect the prev 2 subscriptions and the new one for review, together with the new app build. And the subscriptions were in Waiting for Review status. But app reviewer responded that they can't see any subscription for review, and can't proceed with the review. And I noticed that the Subscriptions page shows the banner Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review., as if I had never got any subscription approved & released before. Now I'm completely stuck. App reviewer can't see the subscriptions, and I see in App Store Connect my subscriptions are in Waiting for Review status. Thanks a lot for any help!
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3
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438
Activity
Jul ’26
Request for Escalation: Organization Enrollment Verification Stuck in "Being Processed"
Dear Apple Developer Support, I am requesting assistance regarding my Organization enrollment, which has been stuck in "Being Processed" for an extended period. I have already contacted Apple Developer Support three times through the Contact Us page. Each time, I received only the automatic acknowledgment email with a Case ID. Unfortunately, I have never received any follow-up from a support representative. Because of this, our company is currently unable to complete Organization Verification and cannot publish our iOS application on the App Store. Could you please: Check the status of my enrollment. Confirm whether my previous support requests were actually received by the Enrollment team. Escalate this case to the appropriate team if necessary. For your reference, my previous Case IDs are: Case ID: 102916885584 If you require any additional information or documentation from our company, please let me know. I will provide it immediately. Thank you for your time and assistance. I would greatly appreciate any update regarding the status of our Organization Verification. Kind regards, Dev UXUI Enrollment ID: WDF7RSUZ7P Company: Patana Intercool Company Limited
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0
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347
Activity
Jul ’26
Nothing Works
App Store Connect does not work. These forums do not work. Xcode does not work. Mac OS 26 navigation bars do not work. It's getting a little frustrating. App Store Connect: "Unable to Submit for Review To submit your items for review, add an app version for the selected platform." How? I added a new app build (are "builds" and "versions" the same, I thought they were different, but why would I create a new version of my product?) and submitted it for review. It did not take the "Ready for Review" subscription items with it. They're stuck in a separate draft review. There is no control anywhere to "add an app version." Useless error, pathetic UI, designed by people who have never used this product themselves before, clearly. These forums: Try searching for "Unable to Submit for Review To submit your items for review, add an app version for the selected platform." Get a 403 Forbidden error. Fun. Very useful. Xcode does not work. Spent a good part of my day debugging why Xcode will automatically mask Mac OS 12 icons when there is no Mac app icon specified in an asset collection in a Catalyst context, but will not mask the icon when there is a Mac icon specified. There's no messaging, no warnings, no errors, no nothing. It just does random things. The entire Catalyst idea is nice in theory but there are gotchas like these everywhere. Should you build for iOS, Mac, or iOS + Mac? The answer is "Good luck." Mac OS 26 navigation bars do not work. I'm getting black text on black backgrounds, white text on white backgrounds, sometimes, depending on whether a view loads. Seems like another Apple bug. Support is useless as always, and my record on these forums so far is that no one answers any of my questions. So I'm not sure why I bother. But maybe something I've written will help someone.
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9
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470
Activity
Jul ’26
Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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1
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377
Activity
Jul ’26
Long delay in my First App Publishing
Hi, I want to know is it normal to expect time of more then 5 days in Waiting for Review for my iOS App to be avaiable on Apple App store ? I sent my new App first release a week back for Review and I still see its status as Waiting for Review in my Connect. There are no mails even raised to flag any issue in my uploaded release. So I want to know should I contact the Support or continue waiting ? Thanks in advance .
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0
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133
Activity
Jul ’26
Auto-renewable subscription fails to submit — generic "errors with one or more of your items" / "unexpected error," but no field-level error shown
I'm trying to submit my app version together with two auto-renewable subscriptions (both in the same subscription group), and one of the two subscriptions will not submit, while the other submits with no issue. Setup One subscription group ("Crucibull Pro") with two subscriptions: Annual — $49.99/year — submits fine Weekly — $1.99/week — fails to submit Both are being submitted together with a new app build in a single review submission. The errors I get (they vary, none are field-specific) "There are errors with one or more of your items. To fix them, you need to remove the items and add them again to your submission." "Sorry, something went wrong. Try your request again." "An unexpected error was encountered when submitting for review. If the issue persists please contact us." Critically, there is no red/field-level error anywhere on the Weekly subscription's page — its status is "Prepare for Submission" and every field is filled. What I've tried (nothing has worked) Verified every field on Weekly: reference name, product ID, 1-week duration, availability (all countries), price ($1.99 with a valid start date), localization (display name + description), tax category, and an App Review screenshot. Compared Weekly side-by-side with Annual (which submits fine) and matched every field. Changed Weekly's Tax Category to "Match to parent app" to match Annual. Removed and re-added the items to the submission (per the error message's advice) multiple times. Configured the subscription group ranking/levels. Deleted the original Weekly subscription and recreated it from scratch with a new Product ID — same result. Confirmed App Store Connect is stable (System Status all green) and still errors. Tried fresh submissions, different browser/incognito, and re-uploading the screenshot. Current state The Annual sub and the app build are ready and submit fine. The Weekly sub is fully configured, identical to Annual, freshly recreated, on a stable platform — and still throws generic submission errors with no indication of what's actually wrong. Question Has anyone seen an auto-renewable subscription that's fully configured (and identical to a working one in the same group) fail to submit with only generic errors and no field-level detail? Is there a known backend/propagation issue, or a hidden requirement I'm missing? Any way to see the actual validation failure? Thanks in advance.
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0
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155
Activity
Jul ’26
Update stuck in "Waiting for Review" for 10 days — no Resolution Center message, banking/agreements current
Hi App Review, An update to an app that's already live on the App Store has been in "Waiting for Review" for 10 days with no status change, and I wanted to check whether it's proceeding normally or whether anything is required from my side. Submission ID: b4e5d54c-de30-4003-9f3c-232e366d01c4 Version: 1.1.0 (build 7), an update to a live app (1.0.0 currently in production) Submitted: 16 June 2026, 22:10 Current status: Waiting for Review (has not moved to In Review) I've already checked the usual things my end: there's no message in Resolution Center, no "action required" banner on the app or version page, the build shows as valid and is correctly attached to the version, export compliance/encryption is answered, and Agreements, Tax, and Banking are all current. I also contacted Developer Support via the contact form on 23 June [add: case #102923511308 if you have one] but haven't had a reply yet. Could you confirm whether the review is proceeding normally, or let me know if there's anything I need to do? Happy to provide any further detail. Thanks.
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1
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385
Activity
Jul ’26
Build stuck in “Waiting for Beta Review” for 6+ days, no response from support
Hi all, I’m hoping someone from Apple or the community can help. Our app Lazy Watch (Bundle ID: app.lazywatch) has a build stuck in “Waiting for Beta Review” since Saturday, July 11 at 3:07 AM — it’s now been 6 days with no movement. Details: • Build: 0.0.1 (5) • Binary State: Validated • Non-Exempt Encryption: No (export compliance answered) • Test Information: fully filled out • No messages in Resolution Center I’ve tried reaching Developer Support multiple times through the Contact Us form (both phone “Call me” and email routes) with no response and no callback. This is well beyond the normal 24–48 hour review window and is currently blocking our launch plans. Could someone from App Review or WWDR take a look, or point me to the right escalation path? Happy to provide any additional details needed. Thanks in advance.
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121
Activity
Jul ’26
Corrected Proxima build 15 resubmitted across iOS, tvOS and macOS — review guidance requested
Hello, We received Guideline 2.1 information requests for Proxima during the previous App Review cycle. We provided detailed answers and, on July 17, uploaded and resubmitted corrected build 15 for iOS, tvOS, and macOS. The new App Store binary completely removes account, subscription, pricing, purchase, renewal, external payment, and provider-specific backend functionality. Proxima is now a free, provider-independent client that only imports configurations supplied by the user. It does not sell or provide VPN access, require an account, collect analytics, log traffic, or share user data. All three build 15 submissions are valid and App Store eligible, and all are currently Waiting for Review. We also updated the App Review notes with exact testing and data-handling information and followed up through Apple Developer Support. The previous Resolution Center threads no longer accept developer replies after resubmission. Is there any additional action we should take to make sure the corrected submissions are not blocked? If an Apple staff member can confirm that the submissions are properly queued or route them to the appropriate App Review team, we would be very grateful. The release is time-sensitive, and we can answer any additional questions immediately. Thank you.
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1
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150
Activity
Jul ’26
Transitioning to performance-based pricing (Stripe) & removing legacy StoreKit subscriptions
Hello everyone, We have a SaaS product and are currently transitioning our business model. Previously, we used a standard recurring subscription model implemented via StoreKit 2 in our iOS app. Recently, we changed our pricing to a performance-based model, where we charge a percentage fee based on the user's specific usage and performance. On our web platform, we use Stripe to calculate and accept these dynamic percentage-based payments. I have two questions regarding this transition for our iOS app: Payment Gateway: Since our new pricing model is a variable, performance-based percentage rather than a fixed subscription, does Apple allow us to integrate Stripe directly into the iOS app to process these payments? The service provided is digital. Removing Old Subscriptions: We have completely commented out all StoreKit code in our app build since we are no longer offering those plans. However, we cannot find a "Delete" option in App Store Connect to remove the old subscription items. What is the proper way to completely remove these from our app's backend and store listing? Any guidance on the best way to handle this transition and remain compliant with App Review would be greatly appreciated. Thank you!
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1
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434
Activity
Jul ’26
First External TestFlight Build Stuck in "Waiting for Review" (~65 Hours)
Hi everyone, I'm looking to see if there is a current queue backlog or if an Apple representative might be able to take a look at our status. Our game's very first external TestFlight build has been sitting in "Waiting for Review" with no movement. App Name: Pippin Plaza - 4 Player Co-op App ID: 6787434739 Version & Build: Version 1.0 (Build 2) Submitted: July 15, 2026 Current Status: Waiting for Review The Test Information metadata, contact details, and App Tracking Transparency prompts are fully detailed and filled out. Are any other indie developers experiencing multi-day TestFlight delays this week, or is this standard for a first-time external version review right now? Any insight or visibility from Apple would be deeply appreciated!
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303
Activity
Jul ’26
App stuck in 'Waiting for Review' - over a week
Hi, I just wanted to reach out and see if anyone else is having a really poor apple experience like myself. I submitted my app over a week ago and it's just been stuck on 'Waiting for a Review'. I've sent emails requesting an update over a week ago and heard nothing back! And I have even tried to call in using the Worldwide Telephone Support but have been stuck on queue times over 3 hours before getting disconnected! Is it common for Apple Developer Support to be this poor? I just feel as if I am extremely stuck now and the lack of communication from Apple is impossible to understand what is going on, especially given they say 48 hours but we are significantly over that period. Ever since I paid to be on the Apple Developer Program I've had no help or communication from Apple Support.
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142
Activity
Jul ’26
App Stuck in “Waiting for Review”
I submitted my app for review through App Store Connect two days ago, but the status has remained “Waiting for Review” without any updates. All required app information, agreements, compliance details, screenshots, and review notes have been completed. I have not received any messages indicating that additional action is required. Is this review waiting time currently normal, or should I contact App Review Support? Has anyone recently experienced a similar delay? Any advice or suggestions would be greatly appreciated.
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5
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1
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374
Activity
Jul ’26
App review after rejection
My app was rejected because the Age Rating metadata did not correctly indicate that the app includes User-Generated Content. I have now updated the App Store Connect information accordingly and corrected the age rating selections as requested. I have been waiting quite a long time for the review process, and didnt recive any updates should I do anything else or is there any way to make the process faster?
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0
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97
Activity
Jul ’26
App Stuck in “Waiting for Review” with expedited app review request applied.
We are in urgent need of advice or escalation regarding our app review status. Our app has been stuck in the "Waiting for Review" status for several days. Due to a critical technical emergency, we submitted an Expedited App Review Request over 48 hours ago, but we have yet to receive any response or status update. Here are the critical details of our current situation: The Critical Bug: We recently had to deploy an emergency server-side architecture upgrade. As a result, a severe incompatibility bug has occurred between the legacy client app and the live server. The Impact: Currently, 100% of our active users are completely blocked from logging into the game, and all In-App Purchases (IAP) are broken. Our live operations have completely ground to a halt. We have double-checked that this emergency build complies with all App Store Review Guidelines, and all test credentials in App Store Connect are active. If any Apple Forum Moderation Team member or Community Manager sees this, we humbly request your assistance to help us look into this case or escalate it to the App Review team. Our team and our user community are deeply impacted by this prolonged outage. Expedited Request Case ID: 102941404580 Thank you so much for your time and help.
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181
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Jul ’26