App Review

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App review is the process of evaluating apps and app updates submitted to the App Store to ensure they are reliable, perform as expected, and follow Apple guidelines.

Posts under App Review tag

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How to Publish an App Publicly on the App Store When Apple Suggests Private Distribution?
We are trying to publish an app on the public App Store that is intended for internal use by our organization. The app does not have a public registration process—accounts are created internally by our organization's system, and users simply sign in. Apple has rejected the app, suggesting to use private distribution methods like Apple Business Manager or the Apple Developer Enterprise Program. However, we would prefer to distribute the app publicly via the App Store for easier access and updates. Has anyone successfully published a public-facing app without a registration feature where account creation is managed internally? Are there any specific strategies or additional features we should add to meet Apple’s requirements while keeping our internal account creation process? Thank you for your insights!
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Oct ’24
Asset Validation failed for .ipa file in transporter
I have spent time developing a MAUI project and have successfully released the android app for some time now but apple has been coming up with different issues. See the description of the latest issues as reported in transporter. Asset validation failed (91111) Missing app icon. Include a large app icon as a 1024 by 1024 pixel PNG for the 'Any Appearance' image well in the asset catalog of apps built for iOS or iPadOS. Without this icon, apps can't be submitted for review. For details, visit: https://developer.apple.com/documentation/xcode/configuring-your-app-icon. (ID: eb3a7e69-d31c-4277-bec8-350e309412aa) Asset validation failed (90022) Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface (ID: 7661855d-86e9-4ed9-8eff-948f723e4234)
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813
Oct ’24
How to Publish an App Publicly on the App Store When Apple Suggests Private Distribution?
We are trying to publish an app on the public App Store that is intended for internal use by our organization. The app does not have a public registration process—accounts are created internally by our organization's system, and users simply sign in. Apple has rejected the app, suggesting to use private distribution methods like Apple Business Manager or the Apple Developer Enterprise Program. However, we would prefer to distribute the app publicly via the App Store for easier access and updates. Has anyone successfully published a public-facing app without a registration feature where account creation is managed internally? Are there any specific strategies or additional features we should add to meet Apple’s requirements while keeping our internal account creation process? Thank you for your insights!
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380
Oct ’24
What to do to get an IOS App accepted with OpenSSL
Hi, our IOS App will use the OpenSSL library for a secure websocket communication with network devices. As far as i have understood we need to provide "Export compliance documentation" because we are using "standard encryption algorithm instead of, or in addition to, using or accessing the encryption within Apple's OS". But the documentation here does not indicate that we need to provide anything. Independently of that, the App needs to include a Privacy Manifest, right ? How does that look like ? Thanks in advance
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Oct ’24
Questions about App Review Board
After communicating with App Review for a week, I found I have to submit an appeal to App Review Board. Now I have some questions about it. Time for Response How long does it usually take to get a response from App Review Board? I've waited for a week and there's no any response from them. Expedited Review My app will be removed from sale if the new version does't get approved before October 22nd. Can expedited review be applied for App Review Board? Reply to App Review Board If App Review Board still rejects my app, can I reply to them in App Store Connect to provide more infomation? If so, will it take another week or it will be faster? — WindowsMEMZ @ Darock Studio
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Oct ’24
PLZ HELP!!! Enrolled, Paid, but App Under Review for Over 2 Months
Not the kind of review we all went through to get enrolled. I was told the reason was that we did some abnormal action (turned the app from Active to Inactive, our bad, prob dev team was doing some test before launching). But it has been more than 2 months, we are really desperate. We removed the app off the platform to avoid affecting user experience (bugs are there but we can no longer update the app to fix). Marketing gotta be done, salaries gotta be paid, so we are hopeless looking for a solution. Anyone in the same situation or anyone knows a way we can do to fasten the review process? All we have to do is wait, but we don't know how long it will take so it's really clueless.
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Oct ’24
Unable to add subscription
We have subscriptions for our app that are in the "waiting for review" state. The subscriptions page has the message "Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review." However I don't see any section in the app to enter this. It seems to be a similar issue to what is being described at https://stackoverflow.com/questions/73098652/app-store-connect-in-app-purchase-and-subscriptions-section-missing?rq=2, but I have all requirements fulfilled; all compliance and tax forms have been completed, and I have made changes to my subscriptions in response to app review. I did add these subscriptions to my app in a previous round in the approval process, and I thought that was why it wasn't appearing now. However, my app is now live and users are not seeing the subscriptions options when they try to enter the app (which had previously worked in sandbox mode)
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1.1k
Oct ’24
App with Sensitive Content Filtering 'In Review' for 2 Weeks – Seeking Advice
Hello, I’m facing an issue where my app has been stuck "In Review" for 2 weeks, and I'm not sure how to proceed. The app was rejected on October 1st under "Guideline 1.1 - Safety - Objectionable Content." I resubmitted a revised version on October 3rd, and the status changed to "In Review" on the same day. The revised version included strengthened content filtering to fully address the issue. Additionally, to further ensure that no inappropriate content is displayed, I implemented Apple's "Sensitive Content Analysis API" as an extra measure. In the latest submission, I was asked to provide additional information under "Guideline 2.1 - Information Needed" regarding the use of the Sensitive Content Analysis API. I have already provided the required explanation, but it's been 2 weeks without any progress. I also submitted a formal request to the App Review Board a week ago, but have yet to receive any response. In addition, I have requested an expedited review, but there has been no update so far. The app worked perfectly fine on iOS 17, but a significant performance degradation occurred on iOS 18. The version I submitted includes critical fixes for this issue. Complaints from users have been increasing, and I am eager to release the update as soon as possible. Has anyone experienced similar issues? Any advice on how to speed up the process would be greatly appreciated. Thank you.
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383
Oct ’24
Stuck with "In Review" app review status for 1 weeks
Hi, We urgently need clarification on why the review of our app, Health Guru: Planner & Tracker, is taking so long. We submitted the update on October 8, and while it moved to "In Review" within a few hours, there has been complete silence since then—no updates, no visibility into the process. This delay is causing serious issues on our end. We’ve contacted Apple Developer Support multiple times, but all we’ve received are generic responses stating that the review is still ongoing. We also requested an expedited review, but days have passed without any reaction. This update is critical because our app is a health application. We have fixed bugs and submitted multiple times, so the review time is taking too long. From our side, we have emailed many times but have not received any response about when we will get results. We can’t afford further delays—users are waiting for these features, and the lack of progress is disrupting our rollout plans. Please advise us immediately on how we can move this forward or escalate the review. Thank you for your urgent attention.
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671
Oct ’24
Reject from Apple for In APP Purchase
I get the meesage from Apple review team about my rejected application. What should I do for this? Guideline 3.1.2 - Business - Payments - Subscriptions Issue Description The submission did not include all the required information for apps offering auto-renewable subscriptions. Apps offering auto-renewable subscriptions must include all of the following required information in the binary: Title of auto-renewing subscription, which may be the same as the in-app purchase product name Length of subscription Price of subscription, and price per unit if appropriate Functional links to the privacy policy and Terms of Use (EULA) The app metadata must also include functional links to the privacy policy and Terms of Use (EULA). Next Steps Update the app's binary to include the following required information: A functional link to the Terms of Use (EULA) A functional link to the privacy policy Update the app's metadata to include the following required information: A functional link to the Terms of Use (EULA). If you are using the standard Apple Terms of Use (EULA), include a link to the Terms of Use in the App Description. If you are using a custom EULA, add it in App Store Connect. A functional link to the privacy policy Resources Review Schedule 2 of the Apple Developer Program License Agreement.
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1.3k
Oct ’24
Appstore Reject my crypto decentralized wallet app.
Your app facilitates the transmission of a virtual currency but does not meet all our requirements for apps with cryptocurrency exchange services: The storefronts you selected in App Store Connect include locations where you or your third-party service provider(s) have not provided supporting evidence of permissions, registrations, and/or licenses to distribute an app with exchange services. These requirements help prevent fraudulent transactions from occurring in exchange apps on the App Store. Anyone who got approved wallet app recently, Please help me.
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Oct ’24