App Store Connect

RSS for tag

App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

200 Posts

Post

Replies

Boosts

Views

Activity

Link to app store game that does not yet exist
Hi all, Pretty new here, so please remember when you were trying hard. I am creating an IOS app that will generate a link where you have a room-id and a unique id. This will be sent (normal sms. email, copy/paste values etc) to another user. If the person receiving the link does not have the app installed, I would like it to go to the app store for download, however the app is currently not finished and therefore I can't provide a proper link. How do you deal with that? Thanks in advance
2
0
127
Sep ’25
Inquiry About Game Center Integration Analytics
Dear Apple Developer Support, I hope this message finds you well. I am a game developer looking to integrate Game Center into our game. Before proceeding, I would like to understand the analytical capabilities available post-integration. Specifically, I am interested in tracking detailed metrics such as: The number of new player downloads driven by Game Center features (e.g., friend challenges, leaderboards, or achievements). Data on user engagement and conversions originating from Game Center interactions. I have explored App Store Connect’s App Analytics but would appreciate clarification on whether Game Center-specific data (e.g., referrals from challenges or social features) is available to measure growth and optimize our strategies. If such data is accessible, could you guide me on how to view it? If not, are there alternative methods or plans to incorporate this in the future? Thank you for your time and assistance. I look forward to your response. Best regards, Bella
1
0
888
Sep ’25
How long does it take to add bank account information on App Store Connect?
Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.
1
1
154
Sep ’25
What metrics influence App Store visibility for iOS apps in 2025?
There’s still debate on what drives App Store rankings, but some confirmed factors include app name, subtitle, keyword field, downloads, ratings, and in-app events. Likely influences are stability, retention, conversion rate, and user behavior. Search relies most on metadata, Top Charts focus on download velocity, and Featured spots are editorially chosen. Elements like promo text, long description, and release notes don’t impact rankings.
0
0
86
Sep ’25
App Review Stuck in Extended Review for almost 2 weeks (After “No Additional Info Required” Message)
Hi, We’re reaching out to the community because we’re stuck in a situation that’s becoming critical for our launch timeline and could really use some advice. We submitted our app on August 11, 2025. Over the following days, we worked closely with App Review, made revisions, and provided every piece of information they requested. On August 19, 2025, we finally received this message: “Your submission’s review will require additional time as we take this new information into account. We do not require any further information at this time. Once we have thoroughly reviewed your submission, we will either contact you in App Store Connect to communicate any issues found, or your submission will be approved.” We followed up days later and got this response: “We apologize for the delay. Your submission is still in review but is requiring additional time. We will provide further status updates as soon as we are able.” It’s been 12+ days with no updates, and the app is still stuck in “Unresolved Issue” status. This delay has now pushed us past our launch deadline, and we’re unsure why the process is taking so long. We completely understand that expedited reviews aren’t always possible, but given the urgency and importance of this project, we’re doing everything we can to move forward. If anyone from App Review happens to see this, or if any developers have gone through something similar and can share advice, we’d really appreciate it. Thanks in advance!
1
0
178
Sep ’25
Does a Delivery App with Commission & Subscription Plans Require IAP?
Hello everyone, I’ve been struggling with App Store Review regarding my delivery app, and I’m hoping someone here can shed light on whether my app actually requires In-App Purchase (IAP) under Apple’s guidelines. Here’s my situation: My app connects riders with delivery jobs. We have two rider payment models: Commission Plan (10%) – Riders don’t pay upfront, but 10% is deducted per completed delivery. Fixed Subscription Plan – Riders pay a fixed monthly fee in advance, which allows them to keep 100% of their delivery earnings. The challenge: Apple Review has rejected my app multiple times, insisting that I must use IAP for these payments. I’ve written back and forth with them several times explaining that: The commission plan isn’t a digital feature, it’s simply a revenue share from physical delivery work. The fixed plan is more like a business service fee for using the platform, not for unlocking content or digital features. Despite this, the Review Team continues to state that my app “requires IAP.” My questions are: Based on Apple’s official guidelines, do apps like mine (delivery/logistics with commission/subscription for riders) really fall under IAP rules? Has anyone here had a similar issue with a marketplace or service-based app? If this does require IAP, what’s the reasoning — since the payments are tied to real-world services, not digital content? I’d appreciate advice, shared experiences, or even clarification from someone who has successfully passed review with a similar model. Thanks in advance!
1
0
224
Sep ’25
App Still in 'Waiting for Review' After 1 Month (Submitted 25/7/2025) – Need Help
My app has been stuck in "Waiting for Review" status since July 25, 2025 (24 days and counting), far exceeding Apple’s typical review timeline. Despite multiple checks, I’ve received no updates or communication from App Review. Is this delay related to a known system issue? How can I escalate this to Apple’s review team? (Email/phone options?) Are there hidden rejections or metadata problems not shown in App Store Connect? Hopefully get help. Best regards!
2
0
78
Sep ’25
App Store reviews are typically quick, but my Product Page Optimization remains stuck in review
This is my first iOS app release and I’m a bit confused. The initial version was reviewed in under 12 hours (rejected), and the corrected version was approved just as quickly. But my Product Page Optimization with only screenshots has been stuck in “Waiting for Review” for four days. Do these get reviewed only with new versions, or should I just wait it out?
1
0
181
Sep ’25
Still waiting for IAP review
It's been more than a week since the App was validated and published. Yet, the IAP (subscriptions) are still waiting for review. I've sent an email to Apple 5 days ago on the topic and i'm still waitinf or an answer. I have to ship a complete version to my client quickly, can anyone do something, like an admin passing by by any chance ? Or does anyone have a tips/trick to unstuck me ? :') Note : I've tried to send another version with a note saying "please review my IAP", the version got accepted but the IAP are still not reviewed... Thanks in advance, Have a good day.
0
0
154
Sep ’25
api and data collection app stroe connect
I added a feature to my app that retrieves only app settings (no personal data) from my API hosted on Cloudflare Workers. The app does not send, collect, track, or share any user data, and I do not store or process any personal information. Technical details such as IP address, user agent, and device information may be automatically transmitted as part of the internet protocol when the request is made, but my app does not log or use them. Cloudflare may collect this information. Question: Does this count as “data collection” for App Store Connect purposes, or can I select “No Data Collected”?
0
0
401
Aug ’25
Do I need to declare data collection for simple GET requests
Hi, I have an iOS app that only makes GET requests to my own API (hosted on Cloudflare Workers). The app only receives information for its settings (like whether to show a coupon code). It does not send, collect, track, or share any user data, and I do not store or process any personal information. I understand that technical details (like IP address, user-agent, device information, etc.) are automatically sent as part of the internet protocol. Since I don’t log or use this data, I’m unsure if it counts as “data collection.” However, it is possible that Cloudflare collects this information for security purposes and deletes it after some time. Question: In this case, can I select “No data collected” in the App Privacy section of App Store Connect? Thanks!
1
0
121
Aug ’25
App Store Rejection for Non-Public API usage- "pacga"
Our app was recently rejected during review under the Guideline 2.5.1 - Performance - Software Requirements, with the reason that we’re using a non-public API: "pacga" However, based on our investigation: We are not explicitly calling this API in our code or in any linked frameworks. We ran the suggested checks (strings, otool) on the app binary and included frameworks, and found no private API usage. From what we understand, "pacga" is not an API at all, but an ARM64e instruction (Pointer Authentication Code Generate Address) automatically generated by the compiler for devices with ARM64e support (A12 and newer). This is part of Apple’s Pointer Authentication (PAC) security mechanism introduced in iOS 12. Sharing a few references: https://developer.apple.com/documentation/security/preparing-your-app-to-work-with-pointer-authentication https://www.usenix.org/system/files/usenixsecurity23-cai-zechao.pdf https://clang.llvm.org/docs/PointerAuthentication.html#id9 Given this, we suspect the rejection might be a false positive triggered by the presence of this instruction in the compiled binary rather than actual private API usage. Has anyone else run into a similar rejection recently? If so, how did you resolve it with App Review? Thanks in advance.
2
0
88
Aug ’25
App Store Connect is unavailable
I tried to use the Connect app this morning and it said a developer account was needed. On the contrary, I am the account holder, which is what the CTA to fix the issue in the app stated to ask for access from. Then I tried to sign in directly on the website and it also didn't respond there. FB19906255 - App Store Connect: Connect app not responding and neither is App Store Connect portal Aug 26, 8:15 AM Central Posting in case others run into this, I have not seen the developer status page report anything yet: https://developer.apple.com/system-status/
1
2
217
Aug ’25