App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Xcode can't upload visionOS app CFBundleIcons.CFBundlePrimaryIcon Validation Failed
I'm developing a visionOS app and was able to upload new builds without any problems to the App Store. A couple pf days ago I wanted to ship another update, but now I can't submit it to the App Store anymore, because the validation failed, something related to the App Icon seems to be the issue, the logs mention CFBundleIcons.CFBundlePrimaryIcon. I have setup the App Icons here: The validation error I first got was this, mentioning a plist entry (that has not been necessary in the past) is missing. I've then added that plist entry, as described in the reference doc for CFBundleIcons.CFBundlePrimaryIcon. My info.plist now includes this, following the mentioned docs: However, now I get a type missmatch error when validating — however the types are as described in the docs: What am I missing? Why even is this plist entry required now? Or is this a Bug? Help please
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141
Jun ’25
Unable to find option to agree to new Apple Developer Program License Agreement
Hi everyone, I'm currently facing an issue with the Apple Developer Program. I received a notification stating: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account." However, when I sign in to developer.apple.com/account, or https://appstoreconnect.apple.com/business I don’t see any prompt or option to agree to the updated agreement. I’ve tried multiple browsers, cleared cache, and ensured I’m logged in as the Account Holder, but still no luck. I want to update my app, but I'm not able to because of this issue. Has anyone else encountered this issue? Is there a direct link or a specific section in the dashboard where this agreement usually appears? Any help would be greatly appreciated. Thank you!
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170
Jun ’25
Is a Read-Only GET Request Without User Data Considered ‘No Data Collection’?
Hi everyone, My iOS app performs only a GET request to an external server to receive a JSON with configuration data (e.g., app settings). It does not send any personal data — it's a read-only request used only to adjust app behavior. Since the app only performs a GET request to the server and does not send any data from the user, no data is collected or stored. In App Store Connect > App Privacy, is it correct to select: "No, we do not collect data from this app"? Just want to confirm this is acceptable before submitting. Thanks!
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202
Jun ’25
Need Help Freeing Apple ID From Old Developer Membership
Hi, My Apple ID is currently the Account Holder for an old developer membership that’s tied to a company which has since closed down. I would like to reuse this Apple ID to enroll a new company in the Apple Developer Program. However, when I try to enroll, I receive an error saying: “Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership.” How can I disassociate my Apple ID from the old membership so I can start a new one? Thanks in advance!
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72
Jun ’25
Apps still not review after 5 days
We submitted our apps on June 26th 2025, in order to make them available to our customers. To date, we have heard nothing from the AppStore Connect team. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,
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249
Jul ’25
500 server error when trying to add IAP price change
I'm trying to create a price change for one of my in app purchases, but every time I try to save it the website keeps saying an error has occurred. If I check my browser's console I see the below error output: { "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] } Please fix this ASAP.
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154
Jul ’25
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
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418
Jul ’25
Replicating figures from App Store Connect using Analytics Reports via App Store Connect API
We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?
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266
Sep ’25
Subscriptions Missing from App After Approval – "Updates Pending Review" Blocked State
Hey everyone, I'm dealing with a really frustrating issue with auto-renewable subscriptions in my app and hoping someone can help or at least tell me what's going on. Here's what happened: When I first submitted my app I had already set up the monthly and yearly subscriptions in App Store Connect After a few rejections the app finally got approved, but when it went live I noticed the subscriptions were completely gone. Users could only see the lifetime purchase. I never removed anything or changed any major configurations, so I have no idea why they just disappeared I tried removing the app from sale and then also temporarily removed the subscriptions. After re-enabling them they now show as "Approved" when I look at them individually But in the Subscription Group it still says "Updates Pending Review" and I can't do anything - can't edit anything, can't resubmit I thought about submitting a new build hoping I could reselect the subscriptions, but they still don't show up as selectable in the in-app purchase section At this point I'm completely stuck. I've put a warning message in the app to let users know, but this is seriously hurting my business since subscriptions are basically my main revenue. Has anyone else run into this? Is there any official way to fix or reset a subscription group that's stuck like this? Thanks for any help!
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224
Jul ’25
Payment Marked as "Paid" But Not Received After 3 Business Days
Dear Apple Support, I am writing to report a payment issue with my App Store Connect developer account. The latest payment is marked as "Paid" in the Payments and Financial Reports section, but as of today, more than 3 business days have passed and the funds have not yet arrived in my bank account. I have double-checked that my banking information is accurate and up to date. I would appreciate it if you could investigate this issue and provide further clarification on the current status of the payment. Thank you in advance for your support.
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276
Dec ’25
App Icon - Requirements
I've been able to submit my app without issue so far until today, but it looks like app icon requirements either changed or being enforced differently? Validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 954a36b1-b212-4d7f-8a12-db2d6abe83e2) Validation failed Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 10.0. To support older operating systems, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 7ded4fb3-a0f0-4542-9373-a3dcf9ace3ef) Validation failed Missing app icon. Include a large app icon as a 1024 by 1024 pixel PNG for the 'Any Appearance' image well in the asset catalog of apps built for iOS or iPadOS. Without this icon, apps can't be submitted for review. For details, visit: https://developer.apple.com/documentation/xcode/configuring-your-app-icon. (ID: 43a6785a-3917-4ac9-90b1-dc85d5b2fdd8) Contents.json I already have a 1024x1024 PNG for 'Any Apperance' so not sure what that one is about. The others I cannot find slots for, to provide a generic icon even though they wont be used since my app is only for iOS18+ I attempted adding a new icon set "App Icon" with the 120x120 PNG but that did not seem to work so I removed it. Any suggestions? *note I am also using the .Icon file created by Icon Composer (v3)
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Dec ’25
I’m encountering a server-side error when trying to configure the distribution method for a Custom App in App Store Connect.
I selected “Private — Distribute via Apple Business Manager or School Manager” I entered the organization info: • Organization Name: RIGELSOFT CO., LTD. • Organization ID: 69xxxxxx After clicking “Submit”, I received the following error: “An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/.” I’ve verified that all the organization details match exactly with Apple Business Manager. Tried clearing cache, switching browsers, and reloading, but the issue persists. Has anyone else encountered this issue? Could an Apple staff member help investigate on the backend? Thank you in advance!
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Jul ’25
Signing Issues with VisionOS app
I am having an issue with signing and provisioning a Vision OS app. I have an iOS app and a VisionOS app. Everything works fine on the iOS but having issues with the VisionOS. First, I am having issues with xcodebuild -exportArchive. When I run it on an archive of my VisionOS app I get ** EXPORT FAILED ** error: exportArchive No Accounts error: exportArchive No profiles for 'X' were found Where X is my bundle ID. Meanwhile the iOS app succeeds. This is on a CI machine but I confirmed the distribution provision profile for the vision OS app is installed on the machine. Even if I change the value of the -exportOptionsPlist to the one I used for the iOS project I get this error. Is the issue in the archive itself? The archives are generated from building in Unity and archiving the xcodeproject with xcodebuild archive Second, as a workaround I archived a debug ipa on my machine and uploaded this ipa to my CI machine which has the credentials to sign for distribution. I use this script as an example as how to resign the IPA: https://gist.github.com/lodalo/754a35b48d382ae99b25 I remove the CodeSignatures and codesign both .app and UnityFramework.framework. Using this resigned IPA I get this error when I try to upload to app store connect (via Transporter app and altool) errors: Validation failed (409) Missing or invalid signature. The bundle 'X' at bundle path 'Payload/Y.app' is not signed using an Apple submission certificate. To verify the signing I used codesign -dvvv --entitlements - On both the iOS and VisionOS app and they have the same values under all the Authority fields. Different profiles, of course. So the certificate I used is eligible to upload the iOS app successfully but doesn't work on the VisionOS ipa? Any help on solving any of these issues would be great so I can upload the vision OS app. Thank you!
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384
Jul ’25
App Review Delay – Healthcare App with Medical Device Integration
Hi all, I submitted a healthcare-related iOS app on June 19 that integrates with a health monitoring device. It had a few prior rejections due to compliance concerns, which we addressed. Apple Developer Support confirmed the review is still in progress and that it requires additional time. I'm wondering if others have experienced similarly extended review timelines for healthcare or medical device-integrated apps, and how long it took for resolution. Would appreciate any advice or shared experiences on this. Thanks!
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Jul ’25
App Transferred Without My Consent – Urgent Help Needed (App ID: 6469411763)
Hello, I’m an iOS developer and the original creator of the app "Instant Save: Reels story" (App Apple ID: 6469411763). On July 5, 2025, I received two Apple emails saying the app was transferred to another developer account. However, I did not initiate or approve this transfer. My Apple Developer account has Two-Factor Authentication enabled, and I received no OTP or request for approval. I submitted a legal dispute form via Apple’s Intellectual Property page on July 7, 2025, but I’ve only received an automated acknowledgment — no dispute number or follow-up. I’ve also contacted Apple Developer Support multiple times by phone, but they confirmed they cannot escalate legal cases or access my dispute status. Has anyone else faced this issue recently? I’m looking for any guidance or similar experiences while I await a response from Apple Legal. Thanks in advance,
 Bhautik Amipara
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Jul ’25
Subscription price for existing subscribers unchanged after price increase
We scheduled for a price rise for July 3rd. We have >90% of subscribers on a standard monthly subscription (without trials or offers), and we gave more than the requisite notice (we scheduled these on May 20). We also chose in the price increase flow to apply the new price to existing subscribers. On July 3rd, the price for new subscribers went up as expected. However, we are still seeing all our renewals at the old price. My own subscription to the app renewed today (July 15th) - but at the old price. In my Settings app, I can see that the next renewal (August 15th) will be at the new price. I also haven't had any notifications/email from Apple about the rise (which should happen 27 days before the rise, so will likely happen for me on July 19th....but that should've been June 19th). So it appears that while the new price will be applied to existing subscribers, it is happening a month after the scheduled price rise. Some of our customers are being contacted by Apple about the price rise...for August, when it should have already taken place. Given that we scheduled this way more than 27 days ahead, why would the price rise for existing subscribers not take place at the planned date? Are there other reasons that are not documented? The only two reasons we can see are a) insufficient planning notice and b) trial periods being respected - neither of which apply here. We can see significant cancellations from July 3rd in countries where customers have to opt-in for a price rise, primarily Germany. So it seems that the price rise definitely came into effect for our existing subscribers, causing opt-in cancellations, but the customers aren't actually paying the higher price for another cycle. Any ideas?
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Jul ’25
SPI Analysis Reports "Corrupted Binary" for Valid iOS App After Exhaustive Debugging - Infrastructure Issue
ISSUE SUMMARY: iOS app receives "The app contains one or more corrupted binaries" error during Apple's SPI (Static Program Interface) analysis after successful upload to App Store Connect. Exhaustive systematic debugging indicates this is an Apple validation infrastructure issue, not application code. ERROR IDs ENCOUNTERED: f3de06b6-6a60-45a2-9856-77327004a64e 386f96fc-851f-42ec-91d7-c77b590ffeb6 ae1a9f9a-b980-490f-ad61-27f4552a4346 3e3c1839-f3f5-4f7b-9221-659dda8de970 COMPREHENSIVE DEBUGGING PERFORMED: PHASE 1: INITIAL TROUBLESHOOTING ✅ Attempted upload without manual IPA modifications - STILL FAILS ✅ Tested with Xcode Cloud builds (Apple's own infrastructure) - STILL FAILS ✅ Tried different upload methods (Xcode Organizer, Transporter) - STILL FAILS PHASE 2: CONFIGURATION FIXES ✅ Removed all iOS 26 references from codebase - STILL FAILS ✅ Fixed missing NSPhotoLibraryUsageDescription in Info.plist - STILL FAILS ✅ Removed empty entitlements file - STILL FAILS ✅ Verified all build settings and code signing - STILL FAILS PHASE 3: SYSTEMATIC COMPONENT ISOLATION Created blank test project and tested individual components: ✅ GRDB 7.5.0 package alone - PASSES validation ✅ Supabase 2.30.1 package alone - PASSES validation ✅ RevenueCat 5.32.0 package alone - PASSES validation ✅ PostHog 3.28.3 package alone - PASSES validation ✅ airports.db database file alone - PASSES validation ✅ HTML template files alone - PASSES validation ✅ CLAUDE.md documentation file alone - PASSES validation ✅ Localizable.strings files alone - PASSES validation ✅ ALL COMPONENTS TOGETHER in test project - PASSES validation PHASE 4: CODE AUDIT AND FIXES ✅ Comprehensive multi-agent code audit identified potential issues: Fixed threading deadlock in AppContext.swift (removed DispatchQueue.main.sync) Eliminated UIPrintPageRenderer KVC usage (replaced with UIGraphicsPDFRenderer) Verified no private API usage throughout codebase ✅ Applied all fixes - STILL FAILS validation PHASE 5: COMPLETE PROJECT RECREATION ✅ Copied ALL source code from failing project to working test project ✅ Same dependencies, same resources, same configuration ✅ Test project with individual components: PASSES validation ✅ Test project with complete source code: FAILS validation with identical error PHASE 6: FINAL COMPREHENSIVE AUDIT ✅ 4 specialized code audits completed: Runtime & Reflection analysis: CLEAN String-based API & KVC analysis: CLEAN System Integration analysis: CLEAN Constants & Private Values analysis: CLEAN ✅ No violations of Apple guidelines detected ✅ No private API usage found ✅ No dangerous code patterns identified DEFINITIVE EVIDENCE OF INFRASTRUCTURE ISSUE: Every individual component passes Apple SPI analysis when tested alone All components together in test project pass Apple SPI analysis Complete source code fails Apple SPI analysis with identical error Both local builds and Xcode Cloud builds fail identically Comprehensive code audits find no violations whatsoever Issue persists across different projects, build environments, and upload methods REPRODUCTION STEPS: Archive complete iOS app using Xcode 16.4.0 Upload to App Store Connect (upload succeeds) Apple's automated SPI analysis runs Validation fails with "corrupted binary" error EXPECTED BEHAVIOR: App should pass SPI analysis as systematic testing proves all components are individually valid. ACTUAL BEHAVIOR: SPI analysis consistently reports "corrupted binary" despite exhaustive debugging showing clean code. TECHNICAL DETAILS: Bundle ID: [your bundle ID] Target: iOS 18+ Xcode: 16.4.0 Architecture: arm64 Dependencies: GRDB 7.5.0, Supabase 2.30.1, RevenueCat 5.32.0, PostHog 3.28.3 SwiftUI app with @Observable pattern Offline-first SQLite + cloud sync architecture CONCLUSION: This level of systematic debugging definitively isolates the issue to Apple's SPI analysis infrastructure. No reasonable code-level explanation remains for why individual components pass validation but the complete app fails with identical errors across multiple build environments. Requesting urgent investigation of SPI analysis validation logic that may be incorrectly flagging legitimate applications as having "corrupted binaries."
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Jul ’25
Xcode can't upload visionOS app CFBundleIcons.CFBundlePrimaryIcon Validation Failed
I'm developing a visionOS app and was able to upload new builds without any problems to the App Store. A couple pf days ago I wanted to ship another update, but now I can't submit it to the App Store anymore, because the validation failed, something related to the App Icon seems to be the issue, the logs mention CFBundleIcons.CFBundlePrimaryIcon. I have setup the App Icons here: The validation error I first got was this, mentioning a plist entry (that has not been necessary in the past) is missing. I've then added that plist entry, as described in the reference doc for CFBundleIcons.CFBundlePrimaryIcon. My info.plist now includes this, following the mentioned docs: However, now I get a type missmatch error when validating — however the types are as described in the docs: What am I missing? Why even is this plist entry required now? Or is this a Bug? Help please
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1
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0
Views
141
Activity
Jun ’25
Unable to find option to agree to new Apple Developer Program License Agreement
Hi everyone, I'm currently facing an issue with the Apple Developer Program. I received a notification stating: "The Apple Developer Program License Agreement has been updated and needs to be reviewed. In order to update your existing apps and submit new apps, the Account Holder must review and accept the updated agreement by signing in to their account." However, when I sign in to developer.apple.com/account, or https://appstoreconnect.apple.com/business I don’t see any prompt or option to agree to the updated agreement. I’ve tried multiple browsers, cleared cache, and ensured I’m logged in as the Account Holder, but still no luck. I want to update my app, but I'm not able to because of this issue. Has anyone else encountered this issue? Is there a direct link or a specific section in the dashboard where this agreement usually appears? Any help would be greatly appreciated. Thank you!
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1
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0
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170
Activity
Jun ’25
Is a Read-Only GET Request Without User Data Considered ‘No Data Collection’?
Hi everyone, My iOS app performs only a GET request to an external server to receive a JSON with configuration data (e.g., app settings). It does not send any personal data — it's a read-only request used only to adjust app behavior. Since the app only performs a GET request to the server and does not send any data from the user, no data is collected or stored. In App Store Connect > App Privacy, is it correct to select: "No, we do not collect data from this app"? Just want to confirm this is acceptable before submitting. Thanks!
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3
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0
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202
Activity
Jun ’25
Need Help Freeing Apple ID From Old Developer Membership
Hi, My Apple ID is currently the Account Holder for an old developer membership that’s tied to a company which has since closed down. I would like to reuse this Apple ID to enroll a new company in the Apple Developer Program. However, when I try to enroll, I receive an error saying: “Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership.” How can I disassociate my Apple ID from the old membership so I can start a new one? Thanks in advance!
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0
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0
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72
Activity
Jun ’25
Scheduling release not working
Hi~ I always set "Automatically release this version after App Review, no earlier than" for my app, and the release date usually be "Monday 2:00 PM (GMT +8)". But most of the time even my app is getting approved before the date I set, it's still not being released automatically. Please give me a hand to figure out what's wrong, thank you.
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0
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0
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60
Activity
Jul ’25
Can I use Emoticons in What's new when I am releasing an app in app store?
I wanted to add some emojis but when I copy and paste its coming as unicodes . Is it fine to use emoticons ?
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0
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1
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139
Activity
Jul ’25
Apps still not review after 5 days
We submitted our apps on June 26th 2025, in order to make them available to our customers. To date, we have heard nothing from the AppStore Connect team. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,
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1
Boosts
5
Views
249
Activity
Jul ’25
500 server error when trying to add IAP price change
I'm trying to create a price change for one of my in app purchases, but every time I try to save it the website keeps saying an error has occurred. If I check my browser's console I see the below error output: { "errors": [{ "status": "500", "code": "UNEXPECTED_ERROR", "title": "An unexpected error occurred.", "detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/." }] } Please fix this ASAP.
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2
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0
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154
Activity
Jul ’25
85% of Subscriptions are in Billing Retry State
One of our apps has 85% stuck in Billing Retry -- We are so confused. All the users are from the US, and have a one-week free trial. We had 1,000 subscriptions expire from this issue. So any help would be so appreciated.
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2
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2
Views
221
Activity
Jan ’26
ITMS-90755: Invalid Binary
Hi, Recently our App is facing a generic error with no error details. This error is happening once Build has been successfully uploaded to AppStore Connect through Xcode Organiser. Steps followed while uploading the build: Archive the Build through Xcode Once Archive is successful, Distributing the App through Xcode Organiser using AppStore Connect distribution method. Build Uploaded successfully to AppStore Connect After 5 min we are receiving a email with below message Hello, We noticed one or more issues with a recent delivery for the following app: AppName App Apple ID 2121111 Version 3.6.9 Build 75 Please correct the following issues and upload a new binary to App Store Connect. ITMS-90755: Invalid Binary - The following binaries in your app contains prohibited instructions: AppName.app/AppName. Remove the instructions from the binaries, rebuild and resubmit. Apple Developer Relations Solutions tried till now Updating Xcode to latest version of 16.4 Recreating new Distribution certificates and Provisioning Profiles Clearing DerivedData and cleaning Build Folder This issue seems to be occurring recently only since launch of Xcode 16.4 Other Device info Macbook Pro macOS: Sequoia 15.5 Xcode: 16.4
Replies
2
Boosts
0
Views
418
Activity
Jul ’25
Replicating figures from App Store Connect using Analytics Reports via App Store Connect API
We have recently ingested data using the App Store Connect API for: App Store Discovery and Engagement App Store Downloads I'm unable to match figures from fairly basic reports and I can't understand where I'm going wrong. For example: Running figures from App Store Connect > Analytics > Metrics > Product Page Views, with no filters, for a given date (e.g. 1 July 2025) - I get a completely different figure (smaller, almost half the volume) than when I try to use the data from the App Store Discover and Engagement report for the same date. For reference, I am looking at the sum of counts when event = Page view and page type = Product page. It's a similar thing for First-Time Downloads. Am I missing something obvious?
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1
Boosts
1
Views
266
Activity
Sep ’25
Subscriptions Missing from App After Approval – "Updates Pending Review" Blocked State
Hey everyone, I'm dealing with a really frustrating issue with auto-renewable subscriptions in my app and hoping someone can help or at least tell me what's going on. Here's what happened: When I first submitted my app I had already set up the monthly and yearly subscriptions in App Store Connect After a few rejections the app finally got approved, but when it went live I noticed the subscriptions were completely gone. Users could only see the lifetime purchase. I never removed anything or changed any major configurations, so I have no idea why they just disappeared I tried removing the app from sale and then also temporarily removed the subscriptions. After re-enabling them they now show as "Approved" when I look at them individually But in the Subscription Group it still says "Updates Pending Review" and I can't do anything - can't edit anything, can't resubmit I thought about submitting a new build hoping I could reselect the subscriptions, but they still don't show up as selectable in the in-app purchase section At this point I'm completely stuck. I've put a warning message in the app to let users know, but this is seriously hurting my business since subscriptions are basically my main revenue. Has anyone else run into this? Is there any official way to fix or reset a subscription group that's stuck like this? Thanks for any help!
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1
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0
Views
224
Activity
Jul ’25
Payment Marked as "Paid" But Not Received After 3 Business Days
Dear Apple Support, I am writing to report a payment issue with my App Store Connect developer account. The latest payment is marked as "Paid" in the Payments and Financial Reports section, but as of today, more than 3 business days have passed and the funds have not yet arrived in my bank account. I have double-checked that my banking information is accurate and up to date. I would appreciate it if you could investigate this issue and provide further clarification on the current status of the payment. Thank you in advance for your support.
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1
Boosts
1
Views
276
Activity
Dec ’25
App Icon - Requirements
I've been able to submit my app without issue so far until today, but it looks like app icon requirements either changed or being enforced differently? Validation failed Missing required icon file. The bundle does not contain an app icon for iPhone / iPod Touch of exactly '120x120' pixels, in .png format for iOS versions >= 10.0. To support older versions of iOS, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 954a36b1-b212-4d7f-8a12-db2d6abe83e2) Validation failed Missing required icon file. The bundle does not contain an app icon for iPad of exactly '152x152' pixels, in .png format for iOS versions >= 10.0. To support older operating systems, the icon may be required in the bundle outside of an asset catalog. Make sure the Info.plist file includes appropriate entries referencing the file. See https://developer.apple.com/documentation/bundleresources/information_property_list/user_interface. (ID: 7ded4fb3-a0f0-4542-9373-a3dcf9ace3ef) Validation failed Missing app icon. Include a large app icon as a 1024 by 1024 pixel PNG for the 'Any Appearance' image well in the asset catalog of apps built for iOS or iPadOS. Without this icon, apps can't be submitted for review. For details, visit: https://developer.apple.com/documentation/xcode/configuring-your-app-icon. (ID: 43a6785a-3917-4ac9-90b1-dc85d5b2fdd8) Contents.json I already have a 1024x1024 PNG for 'Any Apperance' so not sure what that one is about. The others I cannot find slots for, to provide a generic icon even though they wont be used since my app is only for iOS18+ I attempted adding a new icon set "App Icon" with the 120x120 PNG but that did not seem to work so I removed it. Any suggestions? *note I am also using the .Icon file created by Icon Composer (v3)
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4
Boosts
2
Views
348
Activity
Dec ’25
I’m encountering a server-side error when trying to configure the distribution method for a Custom App in App Store Connect.
I selected “Private — Distribute via Apple Business Manager or School Manager” I entered the organization info: • Organization Name: RIGELSOFT CO., LTD. • Organization ID: 69xxxxxx After clicking “Submit”, I received the following error: “An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/.” I’ve verified that all the organization details match exactly with Apple Business Manager. Tried clearing cache, switching browsers, and reloading, but the issue persists. Has anyone else encountered this issue? Could an Apple staff member help investigate on the backend? Thank you in advance!
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Activity
Jul ’25
Signing Issues with VisionOS app
I am having an issue with signing and provisioning a Vision OS app. I have an iOS app and a VisionOS app. Everything works fine on the iOS but having issues with the VisionOS. First, I am having issues with xcodebuild -exportArchive. When I run it on an archive of my VisionOS app I get ** EXPORT FAILED ** error: exportArchive No Accounts error: exportArchive No profiles for 'X' were found Where X is my bundle ID. Meanwhile the iOS app succeeds. This is on a CI machine but I confirmed the distribution provision profile for the vision OS app is installed on the machine. Even if I change the value of the -exportOptionsPlist to the one I used for the iOS project I get this error. Is the issue in the archive itself? The archives are generated from building in Unity and archiving the xcodeproject with xcodebuild archive Second, as a workaround I archived a debug ipa on my machine and uploaded this ipa to my CI machine which has the credentials to sign for distribution. I use this script as an example as how to resign the IPA: https://gist.github.com/lodalo/754a35b48d382ae99b25 I remove the CodeSignatures and codesign both .app and UnityFramework.framework. Using this resigned IPA I get this error when I try to upload to app store connect (via Transporter app and altool) errors: Validation failed (409) Missing or invalid signature. The bundle 'X' at bundle path 'Payload/Y.app' is not signed using an Apple submission certificate. To verify the signing I used codesign -dvvv --entitlements - On both the iOS and VisionOS app and they have the same values under all the Authority fields. Different profiles, of course. So the certificate I used is eligible to upload the iOS app successfully but doesn't work on the VisionOS ipa? Any help on solving any of these issues would be great so I can upload the vision OS app. Thank you!
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384
Activity
Jul ’25
App Review Delay – Healthcare App with Medical Device Integration
Hi all, I submitted a healthcare-related iOS app on June 19 that integrates with a health monitoring device. It had a few prior rejections due to compliance concerns, which we addressed. Apple Developer Support confirmed the review is still in progress and that it requires additional time. I'm wondering if others have experienced similarly extended review timelines for healthcare or medical device-integrated apps, and how long it took for resolution. Would appreciate any advice or shared experiences on this. Thanks!
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81
Activity
Jul ’25
App Transferred Without My Consent – Urgent Help Needed (App ID: 6469411763)
Hello, I’m an iOS developer and the original creator of the app "Instant Save: Reels story" (App Apple ID: 6469411763). On July 5, 2025, I received two Apple emails saying the app was transferred to another developer account. However, I did not initiate or approve this transfer. My Apple Developer account has Two-Factor Authentication enabled, and I received no OTP or request for approval. I submitted a legal dispute form via Apple’s Intellectual Property page on July 7, 2025, but I’ve only received an automated acknowledgment — no dispute number or follow-up. I’ve also contacted Apple Developer Support multiple times by phone, but they confirmed they cannot escalate legal cases or access my dispute status. Has anyone else faced this issue recently? I’m looking for any guidance or similar experiences while I await a response from Apple Legal. Thanks in advance,
 Bhautik Amipara
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Activity
Jul ’25
Subscription price for existing subscribers unchanged after price increase
We scheduled for a price rise for July 3rd. We have >90% of subscribers on a standard monthly subscription (without trials or offers), and we gave more than the requisite notice (we scheduled these on May 20). We also chose in the price increase flow to apply the new price to existing subscribers. On July 3rd, the price for new subscribers went up as expected. However, we are still seeing all our renewals at the old price. My own subscription to the app renewed today (July 15th) - but at the old price. In my Settings app, I can see that the next renewal (August 15th) will be at the new price. I also haven't had any notifications/email from Apple about the rise (which should happen 27 days before the rise, so will likely happen for me on July 19th....but that should've been June 19th). So it appears that while the new price will be applied to existing subscribers, it is happening a month after the scheduled price rise. Some of our customers are being contacted by Apple about the price rise...for August, when it should have already taken place. Given that we scheduled this way more than 27 days ahead, why would the price rise for existing subscribers not take place at the planned date? Are there other reasons that are not documented? The only two reasons we can see are a) insufficient planning notice and b) trial periods being respected - neither of which apply here. We can see significant cancellations from July 3rd in countries where customers have to opt-in for a price rise, primarily Germany. So it seems that the price rise definitely came into effect for our existing subscribers, causing opt-in cancellations, but the customers aren't actually paying the higher price for another cycle. Any ideas?
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75
Activity
Jul ’25
SPI Analysis Reports "Corrupted Binary" for Valid iOS App After Exhaustive Debugging - Infrastructure Issue
ISSUE SUMMARY: iOS app receives "The app contains one or more corrupted binaries" error during Apple's SPI (Static Program Interface) analysis after successful upload to App Store Connect. Exhaustive systematic debugging indicates this is an Apple validation infrastructure issue, not application code. ERROR IDs ENCOUNTERED: f3de06b6-6a60-45a2-9856-77327004a64e 386f96fc-851f-42ec-91d7-c77b590ffeb6 ae1a9f9a-b980-490f-ad61-27f4552a4346 3e3c1839-f3f5-4f7b-9221-659dda8de970 COMPREHENSIVE DEBUGGING PERFORMED: PHASE 1: INITIAL TROUBLESHOOTING ✅ Attempted upload without manual IPA modifications - STILL FAILS ✅ Tested with Xcode Cloud builds (Apple's own infrastructure) - STILL FAILS ✅ Tried different upload methods (Xcode Organizer, Transporter) - STILL FAILS PHASE 2: CONFIGURATION FIXES ✅ Removed all iOS 26 references from codebase - STILL FAILS ✅ Fixed missing NSPhotoLibraryUsageDescription in Info.plist - STILL FAILS ✅ Removed empty entitlements file - STILL FAILS ✅ Verified all build settings and code signing - STILL FAILS PHASE 3: SYSTEMATIC COMPONENT ISOLATION Created blank test project and tested individual components: ✅ GRDB 7.5.0 package alone - PASSES validation ✅ Supabase 2.30.1 package alone - PASSES validation ✅ RevenueCat 5.32.0 package alone - PASSES validation ✅ PostHog 3.28.3 package alone - PASSES validation ✅ airports.db database file alone - PASSES validation ✅ HTML template files alone - PASSES validation ✅ CLAUDE.md documentation file alone - PASSES validation ✅ Localizable.strings files alone - PASSES validation ✅ ALL COMPONENTS TOGETHER in test project - PASSES validation PHASE 4: CODE AUDIT AND FIXES ✅ Comprehensive multi-agent code audit identified potential issues: Fixed threading deadlock in AppContext.swift (removed DispatchQueue.main.sync) Eliminated UIPrintPageRenderer KVC usage (replaced with UIGraphicsPDFRenderer) Verified no private API usage throughout codebase ✅ Applied all fixes - STILL FAILS validation PHASE 5: COMPLETE PROJECT RECREATION ✅ Copied ALL source code from failing project to working test project ✅ Same dependencies, same resources, same configuration ✅ Test project with individual components: PASSES validation ✅ Test project with complete source code: FAILS validation with identical error PHASE 6: FINAL COMPREHENSIVE AUDIT ✅ 4 specialized code audits completed: Runtime & Reflection analysis: CLEAN String-based API & KVC analysis: CLEAN System Integration analysis: CLEAN Constants & Private Values analysis: CLEAN ✅ No violations of Apple guidelines detected ✅ No private API usage found ✅ No dangerous code patterns identified DEFINITIVE EVIDENCE OF INFRASTRUCTURE ISSUE: Every individual component passes Apple SPI analysis when tested alone All components together in test project pass Apple SPI analysis Complete source code fails Apple SPI analysis with identical error Both local builds and Xcode Cloud builds fail identically Comprehensive code audits find no violations whatsoever Issue persists across different projects, build environments, and upload methods REPRODUCTION STEPS: Archive complete iOS app using Xcode 16.4.0 Upload to App Store Connect (upload succeeds) Apple's automated SPI analysis runs Validation fails with "corrupted binary" error EXPECTED BEHAVIOR: App should pass SPI analysis as systematic testing proves all components are individually valid. ACTUAL BEHAVIOR: SPI analysis consistently reports "corrupted binary" despite exhaustive debugging showing clean code. TECHNICAL DETAILS: Bundle ID: [your bundle ID] Target: iOS 18+ Xcode: 16.4.0 Architecture: arm64 Dependencies: GRDB 7.5.0, Supabase 2.30.1, RevenueCat 5.32.0, PostHog 3.28.3 SwiftUI app with @Observable pattern Offline-first SQLite + cloud sync architecture CONCLUSION: This level of systematic debugging definitively isolates the issue to Apple's SPI analysis infrastructure. No reasonable code-level explanation remains for why individual components pass validation but the complete app fails with identical errors across multiple build environments. Requesting urgent investigation of SPI analysis validation logic that may be incorrectly flagging legitimate applications as having "corrupted binaries."
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Jul ’25