Hello everyone, I have an individual developer account. I added my bank account information one month ago but I realized I haven't accepted with tax forms. I accepted them 1 week ago but I still see the following message: "Your banking updates are processing, and you should see the changes in 24 hours. You won't be able to make any additional updates until then." However, it's been 1 week, and the status is still "Processing" with the same message displayed. How long does it usually take for bank account information to be approved? I can't fetch products without being approved. Also It doesn't let me edit my banking information.

Hi, My app was recently rejected with the following message: The app references non-public symbols in App: _BIO_s_socket, _OPENSSL_cleanse The confusing part is that these symbols do not come from iOS system libraries. They are defined inside a third-party static library (gRPC/OpenSSL) that my app links. I am not calling any Apple private API, only linking against the third-party code where those symbols are defined. Questions: Why does App Review treat these symbols as “non-public” when they are provided by my own bundled third-party library, not by the system? What is Apple’s recommended approach in this situation — should I rebuild the third-party library with symbol renaming / hidden visibility, or is there another supported method? It would help to understand the official reasoning here, because it seems strange that a vendor-namespaced or self-built OpenSSL would cause a rejection even though I am not using Apple’s internal/private APIs. Thanks for any clarification.

Hi, We’re reaching out to the community because we’re stuck in a situation that’s becoming critical for our launch timeline and could really use some advice. We submitted our app on August 11, 2025. Over the following days, we worked closely with App Review, made revisions, and provided every piece of information they requested. On August 19, 2025, we finally received this message: “Your submission’s review will require additional time as we take this new information into account. We do not require any further information at this time. Once we have thoroughly reviewed your submission, we will either contact you in App Store Connect to communicate any issues found, or your submission will be approved.” We followed up days later and got this response: “We apologize for the delay. Your submission is still in review but is requiring additional time. We will provide further status updates as soon as we are able.” It’s been 12+ days with no updates, and the app is still stuck in “Unresolved Issue” status. This delay has now pushed us past our launch deadline, and we’re unsure why the process is taking so long. We completely understand that expedited reviews aren’t always possible, but given the urgency and importance of this project, we’re doing everything we can to move forward. If anyone from App Review happens to see this, or if any developers have gone through something similar and can share advice, we’d really appreciate it. Thanks in advance!

Most ASO tools I’ve found, like Appfigures, are effective but too expensive for my current app income. I’m exploring cheaper alternatives such as Astro—has anyone used it or compared it with tools like Appfigures or Appvector?

I added a feature to my app that retrieves only app settings (no personal data) from my API hosted on Cloudflare Workers. The app does not send, collect, track, or share any user data, and I do not store or process any personal information. Technical details such as IP address, user agent, and device information may be automatically transmitted as part of the internet protocol when the request is made, but my app does not log or use them. Cloudflare may collect this information. Question: Does this count as “data collection” for App Store Connect purposes, or can I select “No Data Collected”?

Hi, I have an iOS app that only makes GET requests to my own API (hosted on Cloudflare Workers). The app only receives information for its settings (like whether to show a coupon code). It does not send, collect, track, or share any user data, and I do not store or process any personal information. I understand that technical details (like IP address, user-agent, device information, etc.) are automatically sent as part of the internet protocol. Since I don’t log or use this data, I’m unsure if it counts as “data collection.” However, it is possible that Cloudflare collects this information for security purposes and deletes it after some time. Question: In this case, can I select “No data collected” in the App Privacy section of App Store Connect? Thanks!

trying to deploy the LotBot app to my physical device, rtd2, which is listed as a device in the App Developer Portal. when I create a provision file it is always for W246SX52AS, as seen in the developer portal, but from Xcode I am showing a app id of "Apple Development: Richard Dukes (86537MF8N2)". Message: I am unable to create a "Apple Development: Richard Dukes (W246SX52AS)" so I may deploy to the device and the App Store. I have signed out and back in to Xcode with my account but when creating the profile it is always the 86537MF8N2. 95E07D345D31D45E4589FA7EA6FDF161E079C100 "Apple Distribution: Richard Dukes (W246SX52AS)" 5AC76CE9331F80AE953C4C76FC21DE5C2416293E "Apple Development: Richard Dukes (86537MF8N2)" How can I get Xcode to use W246SX52AS? I have these help tickets open as well. case ID is 102678952862 case ID is 102678950460 I have been fighting this for a while. Please help me figure out to get this resolved.

Hello everyone, I am building a React Native (Expo) application where the customer requested a simple “Add to Wallet” button. However, instead of handling Wallet provisioning or passes, the requirement is just to open the Apple Wallet app when the user taps this button. My questions are: Is it allowed by App Store Review Guidelines to have a button that simply launches the Wallet app, without actually adding a pass (.pkpass) or card? After navigation to the Apple app user just can manually add the card to the Apple Wallet. If so, should I avoid using the official “Add to Apple Wallet” badge, since nothing is being added? Would a custom label like “Open Wallet” be more appropriate to comply with Apple’s branding rules? Could my app risk App Store rejection if I implement this simplified behavior? I want to make sure I follow the guidelines and avoid misleading users or violating branding rules. Any clarification or experiences from others who have submitted apps with similar functionality would be greatly appreciated. Thank you!

Hello fellow devs and Apple engineers, I want to discuss with everyone about App Preview videos on the App Store. My app NFC.cool is an NFC reading and writing app which interacts with NFC tags that need to be held to the top of device frame of an iPhone. As you can see, this is how my app works and I would like to show that to users on the App Store and present my app in the best way possible. However I keep fighting with app review about device frames and/or "real" hands in my app preview videos. Sometimes I get a reviewer that is ok with the video and sometimes not. In screenshots device frames are accepted and very common. Why are they not allowed in app previews? It doesn't make a lot of sense to me. And to be honest, I regularly see app previews with device frames on other AppStore pages. Here is the app preview that got rejected lately: https://www.youtube.com/shorts/qTDBGecK0w0 I can easily agree with the hands (even though they are not real, they are a render). But the device frame helps the user to understand what my app does and how it works. Ideally I would like to have some Apple staff to see this post here and hopefully start a small wave that will change the guidelines in the future. Here the message from the reviewer: Product Page Optimization Guideline 2.3.4 - Performance - Accurate Metadata The app preview for NFC Read Write Socials Video includes content that does not sufficiently show the app in use. Specifically, the app preview: Includes device images and/or device frames. Displays real hands. App previews should allow users to see what the app does and how it will >appear on their device when the preview is played in full screen. My answer: Hello, these are not real hands. These are renders. The video is accurately showing what the real use of my app. Please keep in mind that an NFC tag has to be held from the outside to the device to interact with my app. The guidelines definitely support what I did in my video. Please take another look. Thank you. Following the guidelines: 2.3.4 …You can add narration and video or textual overlays to help explain anything that isn’t clear from the video alone. https://developer.apple.com/app-store/review/guidelines/#accurate-metadata Use graphics and transitions. If you need to demonstrate how interaction or navigation works within your app, you may add graphic elements, such as touch hotspots. We recommend capturing the native UI resolution rather than zooming in on the view. Ensure that any transitions between scenes don’t imply functionality that your app doesn’t include. Aim to use straightforward transitions, like dissolves and fades. https://developer.apple.com/app-store/app-previews/ What's your opinion on this topic?

Product Page Optimization reviews sometimes take longer than app updates and it is normal to wait a few days so no action is needed yet.

In iOS 18 betas, the App Store search bar has been moved to the bottom of the screen. This breaks years of usability and is inconsistent with Apple’s own apps—Calendar, Reminders, Maps, Safari, Files, Wallet, and Shortcuts—all of which keep search at the top. I (and many others) hold the phone in one hand and tap with the other. Top placement is faster, more natural, and aligns with established Apple design. The “thumb reach” argument does not fit real-world usage for a large portion of users. What I want is consistency across all Apple apps: put the search bar at the top everywhere. Apple already made this mistake with Safari’s bottom address bar in iOS 15 and had to add a toggle after backlash. Please don’t repeat history. Feedback ID: FB19598638 If you agree, please follow your own feedback and reference this thread. The more reports Apple sees, the more likely this gets fixed.

We added Accessibility Nurtition Label on App Store connect for our app https://apps.apple.com/us/app/mybell/id850549838 But it is not showing up on the App Store. It shows as published but not visible on App Store. What can be the reason?

If a phased release is paused (for example, at 10% rollout) and a new version of the app is subsequently submitted and released, does the previously paused version ever resume rollout to 100%? Or is it permanently halted once a newer version becomes available? Understanding this process is important for our release management strategy. Thank you in advance.

Hello, I am trying to remove one of my apps from sale on the App Store, but I’m running into an error. I followed the steps provided by Apple Support: Go to My Apps in App Store Connect and select the app Open the Pricing and Availability tab Under the Availability section, click Edit Deselect all territories Press Done When I click Done/Confirm, I get this error: "Your app availability changes could not be saved. Try again later.” What I’ve tried: Different browsers and devices Multiple attempts on different days Contacted Apple Support via email multiple times (no response so far) Additional info: My Developer Program membership has expired (not sure if that is the cause). Screenshot of the error is attached. Has anyone else experienced this? Do I need to renew membership just to remove the app, or is there another way to resolve this? Thanks in advance!

Hi AppStore Connect Team, We have an application that we were distributing to macOS and iOS via the same Bundle ID and App ID. The macOS platform is no longer maintained and we would like to remove it from the store. At the same time iOS is still being worked on, receiving regular updates. Is there a way to remove platform for an app in AppStore Connet? Thanks

Hi, We’re a large organization enrolled in the "Apple Developer Program" as an "Organization" (not individual), with multiple apps on the App Store. We’ve run into the 100-device limit across our QA and development teams (split between Ad Hoc and Development provisioning profiles) and are exploring options. I’ve seen that some organizations create separate, department-specific Apple Developer Program accounts (e.g., QA, Dev, Prod) to get an additional 100 device slots per account. => Is this a common and Apple-approved approach? We’re also considering the Apple Developer Enterprise Program (https://developer.apple.com/programs/enterprise/). => A few questions: If we enroll in this program, would we lose the ability to distribute apps via the App Store? Is it strictly for internal distribution? If so, could we maintain a separate account for App Store distribution? Thanks

Not able to enable external testing of my app due to phone number validation. The error reports "Make sure the contact phone number only contains numbers and try again.". Attached is a dummy phone number with the same validation result.

Our app (supports iOS and Mac Catalyst versions) is distributed as a Custom App via Apple Business Manager by generating redemption codes. We are experiencing issues with redemption of the generated codes on Mac devices via Mac Appstore. When attempting to redeem the codes, we encounter the error: "This code must be redeemed in the AppStore found on devices and within iTunes." (Screenshot attached) The codes redeem successfully on iOS devices through the iOS App Store, and then can be installed on Mac devices; the issue is specific to redemption on the Mac App Store. Given that the app has both iOS and Mac Catalyst versions, we expect it to support direct redemption on Mac AppStore as well. In the ABM portal, the platform is correctly shown as iOS and macOS. Notably, the same redemption flow works well for another app that similarly supports iOS and Mac Catalyst versions. From our side, we have compared and verified the configurations of both apps to be the same. We have also ensured the redemption is attempted in the correct App Store–enabled region for the app. Please share any insights.

Good afternoon, all! I was wondering if there was a timeline for when the App Store and/or TestFlight will drop support for Swift 5? I know Swift 6 was released last year and historically App Store requires a certain SDK minimum for upload. I was wondering if any SDK update was on the docket that would effectively force applications onto Swift 6? Looking at past releases, I had estimated mid to late 2026, but I wanted to confirm? Swift 4 Released September 2017 Became the default SDK in Xcode 9 Strongly "encouraged" via the iOS 12 SDK in late 2018 Essentially "required" by early 2019 Swift 5 Released March 2019 Became the default SDK in Xcode 10.2 Strongly "encouraged" via the iOS 12.1 SDK in early 2019 Essentially "required" by late 2020 Swift 6 Released June 2024 Became the default SDK in Xcode 16 Strongly "encouraged" via the iOS 18 SDK in April 2025 **Essentially "required" by mide-late 2026 ?? ** Thank you in advance!