App Store

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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

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Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
2
2
837
May ’25
UserDefaults.standard was cleared and app UUDI is also changed when I update new version from app store
Facing issue of NSUserDefaults data got cleared on update new version from app store. so all data of user got cleared and user have to login again. I was having app in store with version 1.1.3 and then we have uploaded new version to store with version 1.1.4 but when user download app from store their data was cleared from UserDefaults.so this is big issue in update. need to help. is that apple updated any process on update. Question How Apple change version build in device when we update app from app store. is it uninstall old build and install new build ? Or it is install new version on old version ? Should UserDefaults.standard will delete on update ? Updating Provisioning profile from manual to automatically cause issue on UserDefaults.standard Like UserDefaults got cleared and uuid will change ? Do we have anythings that we can identify specific user as uniq user ? What is better solution to store login data into SQLite store or in UserDefaults as model ? Will appreciate for your help. this is very big issue and login again on update will make app user more effect
4
1
4.0k
May ’25
Ongoing Issue with Apple Developer Program Enrollment
Hello, I am attempting to enroll in the Apple Developer Program and have already added $100 to my Apple account. However, every time I try to proceed with the enrollment, I encounter an error. I have reached out to Apple Support multiple times, but the issue remains unresolved. Each time, the case is escalated to a senior representative, yet no clear solution has been provided. It feels as though the issue is being passed back and forth without accountability. Furthermore, I’m receiving conflicting guidance—Apple.com refers me to developer.apple.com, and vice versa—leaving me stuck without a resolution. I would appreciate your urgent assistance in identifying and resolving this issue so I can complete my enrollment. Best regards, Gulf Now
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140
May ’25
Is it ok to keep `import HealthKit` in my library code if HK functionality is optional?
Hello, I bumped into an issue where HealthKit functionality is optional for my library 1 only if users also add another of my libraries (library 2) library 1: has basic functionality and using HealthKit types for some of the functions that are universal for library 1 and library 2 and using conditional checks. requirements are solid to keep it as is; library 1 also calling functions from library 2 that have HK parameters library 2: using basic library as a base and extending on it with HealthKit functions that library 1 can call Is it ok to keep import HealthKit in library 1? won't it cause troubles for apps that use my library and post to AppStore?
0
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114
May ’25
App Stuck in "Waiting for Review" – No Update for Several Days
Hi everyone, I’m facing a frustrating issue with the App Store review process and wanted to know if anyone else has gone through something similar. I first submitted my app on April 15, 2025. After waiting for nearly 8–10 days with no progress, I ended up rejecting the binary myself out of frustration. I then resubmitted the app on April 24, 2025, but as of today, it’s still showing "Waiting for Review" with no updates or movement. This delay is really affecting my release schedule, and I’m not sure if there’s something wrong on my end or if this is just an unusual queue time. Has anyone else experienced this recently? Is there anything I can do to speed things up or get insight from Apple? Appreciate any help or shared experiences. Thanks
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364
Apr ’25
Shadow-banned by design: the App Store visibility crisis for independent developers
There is a serious problem with the visibility of independent developers' apps in the App Store that has persisted for several years. If you don't have a well-known brand behind you, it's nearly impossible to get even minimal visibility. This is very serious because many apps are perceived as failures when in reality it's already an achievement if they receive a couple of downloads (in the case of free apps) per day. Especially for well-developed apps with very good results, this can be devastating for the morale of small developers because they may become convinced they have no chance of success and consequently abandon the development of innovative apps, creating an App Store filled only with the usual, old and boring apps. This serious flaw in the App Store visibility algorithm becomes evident when there are days when, for no reason, an app goes from 2 to 300 daily downloads and then the next day returns to just a couple of daily downloads again, and the positive feedback resulting from that day demonstrates how many apps have extreme potential for success but are simply... in a kind of eternal shadow ban. You need to understand that, paradoxically, innovation comes precisely from small developers, and although you may not realize the problem until it affects large software houses, this enormous imbalance eliminates the innovative element in the App Store. While the average user may not consciously realize this difference, at an unconscious level they lose excitement and motivation to continue discovering and investing in Apple's app ecosystem. I hope that you will finally take action on this matter.
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305
Apr ’25
Can I submit my application, which have not public usage?
Hello, first time posting here. Our company makes ecommerce website, some of those websites use e-ticket and coupon features. When customers buy them, they receive QR code via Email. Now we need application solution for activate those QR tickets. Our app supposed to usable by only our vendors. Only they can login with their username & password and scan Tickets & Coupons they sale. So when public (other users) download it, they only see login page, and cannot go further. When we submitted our app, app store denied it, says "we need to submit" actual application screen, which shouldn't be login page. We can display some post events, or test ticket page etc, if it required. But users will never see them anyway. In this case, how to submit my app? Thanks.
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175
Apr ’25
Impact on iOS Due to Image Policy Changes with Android Target SDK 34
As the image access policy has changed with Android targeting SDK 34, I’m planning to update the way our app accesses photos. We are using the react-native-image-picker library to access images. On Android, the system no longer prompts the user for image access permissions, but on iOS, permission requests still appear. Since Android no longer requires explicit permissions, I’ve removed the permission request logic for Android. In this case, is it also safe to remove the permission request for iOS? In our app, photo access is only used for changing the user profile picture and attaching images when writing a post on the bulletin board. Are there any limitations or considerations for this kind of usage?
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111
Apr ’25
WatchOS app not downloaded from appstore
This is a bit of a headscratcher. Xcode 16 fyi. I've written a standalone watchos app (with a stub ios app). Distributes and works perfectly over Testflight. I've submitted for app store and it passed the checks an I've released it for sale. Told my brother to use a promo code to download it and show me how it looks and report me any nuisances. He tells me there's no app neither on phone (expected) nor in watch. And he checked both the Watch ios app list and the watch. I've gone through various GPTs and they've all told me the basic troubleshooting. That his watch might not be supported (wrong, it's a watch 10 ultra with latest updates and my min supported versions are hilariously low). They've suggested that I might not have the right keys for making it standalone set, also no. They suggested that skip_install shouldn't be set to no; also wrong I think they're thinking xcode 13 and below. The stub ios app has a dependency on watchos app and also has an embed directive. I also checked the archive and saw the watchos app embedded indeed. Again, the app works perfectly fine when distributed over testflight. And AFAIK that's a release build which I know for a fact because I had a problem with not giving healthkit entitlements to release (that was another but minor headscratcher at the time, when it was working over direct xcode upload). Minor detail, I've written, test(flight)ed the app in UK and in English, my brother is in Turkey. Of course now I immediately pulled the app out of sale because I don't want people paying and getting nothing, that's gonna cause a lot of trouble. So I need any help I can get to How to debug this without exposing the app and myself: is it possible to limit the release? Obviously: what could be going wrong? How the hell did I even pass app review? Is this maybe isolated to my brother's watch? I'm more than happy to share project files and/or info.plist files(end products of them, because my plists are generated from project file).
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225
Apr ’25
AppStore response times for the store test environment to make purchases is very long.
Currently, over the xcode environment to do the testing of product subscriptions through appstore are working correctly using the storeKit. When deployed in testflight to do the testing over the integration environment, the store response times are being excessively high, in excess of 20 minutes. This behavior is not replicated on Xcode, and is happening on recent versions uploaded to testflight, as earlier versions that were already tested and are currently in production. In addition the communication between the appstore webhook and the BE is also failing in this environment. It is being blocked to generate any test to be able to launch to production.
1
0
214
Apr ’25
Unable to use API key to create new app in CI
Hi, We run an app house where we're creating a new app through our store for clients every few weeks. We've been using the Apple ID login through fastlane to create new apps in our CI, however we find having to log in to multiple machines every few weeks very frustrating, as it requires 2fa, and always seems to happen right when the system admins are on leave. We've tried to use the API key instead however creating apps doesn't appear to be supported, as we get a 403 error stating we can't use create. This was with the App manager role. Is it at all possible to crate an app using the api key, turn off the timeout on the ID Login or, automate this so we don't need to log in every few weeks?
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70
Apr ’25
Portal of Apple for tracking health(crashes/hangs)
We are looking for a platform or portal provided by Apple that allows us to track crashes, hangs, or other runtime issues faced by users while using our iOS/macOS application. This is similar to how we currently use Windows Error Reporting (WER) for our Windows application. Important note: Our application is not distributed via the Apple App Store — it is delivered through enterprise distribution or ad-hoc provisioning.
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244
Apr ’25
Application Review Process
Hello, after sending my application for review, my application is rejected by specifying the general reasons without adding any screenshot. After correcting the specified deficiencies and errors, I send it to review again, but there is no response for weeks. I am creating an accelerated examination request, but it has no effect. 2 months have passed since the first time I sent my application to review ... I received a rejection response 3 times in 2 months. The investigation does not start, it is only 'waiting for the review'.
1
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125
Apr ’25
Issuing Estimates, Invoices, and Receipts for Apps (Corporate Use)
Hello, I would like to ask a question regarding documentation related to app sales. Currently, I’m researching the sales process for an app and realized that I lack sufficient understanding when it comes to creating official documents such as estimates, invoices, and receipts — especially when dealing with corporate clients. In our company’s case, we can issue documents based on the net revenue (after platform fees are deducted). However, when issuing these documents to a client, would it be more appropriate to include a breakdown showing both the platform fee and the app usage fee? I would greatly appreciate any insights or examples of how others have handled similar situations. Thank you in advance.
0
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146
Apr ’25
Can't remove app subscription & IAP localization
My IAP and Subscriptions were rejected during review. I went to see what the problem was and it was due to my localization descriptions. So I removed Enlgish (Canada) no problem, created a new one, save. Then there was only one left which is English (US) but when I try to remove this last one, I get an error saying 'There was an error with deleting the localization. Please try again later.' when I try to delete it. This is happening for all my subscription and iap items, as well as the subscription group localization. Seems that when there are multiple rejected localization items in a table, you aren't able to delete the last rejected row regardless of language. Anyone else experience this? Any way to get around it? I would prefer not deleting my entire subscription group and iaps.
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108
Apr ’25
Missing code-signing certificate when uploading MacOS installer to AppStore
Hi there! I have an issue with uploading a PKG installer to the MacOS AppStore. Uploading with: xcrun altool --upload-app -t macos -f $PKGPATH -u $DEVELOPER_ID -p $APP_SPECIFIC_PWD results in error: *** Error: Validation failed Invalid Provisioning Profile. The provisioning profile included in the bundle com.frogblue.frogCom [com.frogblue.frogCom.pkg/Payload/frogSIP.app] is invalid. [Missing code-signing certificate.] For more information, visit the macOS Developer Portal. (ID: fc4e5488-6d09-4ab2-b1f7-017a33c69723) (409) Application seems to be correctly code signed with „3rd Party Mac Developer Application“ certificate. codesign -dv --verbose=4 /Users/dietmar.finkler/Desktop/frogSIP/deploy/frogSIP.app Identifier=com.frogblue.frogCom Format=app bundle with Mach-O universal (x86_64 arm64) CodeDirectory v=20500 size=266432 flags=0x10000(runtime) hashes=8315+7 location=embedded VersionPlatform=1 VersionMin=720896 VersionSDK=918784 Hash type=sha256 size=32 CandidateCDHash sha256=923de799a54616706b76050b50b7ee6d59f8355a CandidateCDHashFull sha256=923de799a54616706b76050b50b7ee6d59f8355a65aa7cce03e34bb2033da1e9 Hash choices=sha256 CMSDigest=923de799a54616706b76050b50b7ee6d59f8355a65aa7cce03e34bb2033da1e9 CMSDigestType=2 Executable Segment base=0 Executable Segment limit=31604736 Executable Segment flags=0x1 Page size=4096 CDHash=923de799a54616706b76050b50b7ee6d59f8355a Signature size=9109 Authority=3rd Party Mac Developer Application: frogblue TECHNOLOGY GmbH (UG2P6T5LNH) Authority=Apple Worldwide Developer Relations Certification Authority Authority=Apple Root CA Timestamp=26.02.2025 at 10:07:08 Info.plist entries=31 TeamIdentifier=UG2P6T5LNH Runtime Version=14.5.0 Sealed Resources version=2 rules=13 files=1124 Internal requirements count=1 size=212 The PKG build with productbuild seems also be correctly code signed with„3rd Party Mac Developer Installer“ certificate. pkgutil --check-signature /Users/dietmar.finkler/Desktop/frogSIP/frogSIP-1.2a2.pkg Status: signed by a developer certificate issued by Apple (Development) Certificate Chain: 1. 3rd Party Mac Developer Installer: frogblue TECHNOLOGY GmbH (UG2P6T5LNH) Expires: 2026-02-25 17:17:54 +0000 SHA256 Fingerprint: D1 9E AC 27 C7 26 F3 2E 1E F5 50 2C 7A 1B 1D FB 54 D6 17 C1 1C 58 C1 7E F8 87 B6 44 D1 49 17 DC ------------------------------------------------------------------------ 2. Apple Worldwide Developer Relations Certification Authority Expires: 2030-02-20 00:00:00 +0000 SHA256 Fingerprint: DC F2 18 78 C7 7F 41 98 E4 B4 61 4F 03 D6 96 D8 9C 66 C6 60 08 D4 24 4E 1B 99 16 1A AC 91 60 1F ------------------------------------------------------------------------ 3. Apple Root CA Expires: 2035-02-09 21:40:36 +0000 SHA256 Fingerprint: B0 B1 73 0E CB C7 FF 45 05 14 2C 49 F1 29 5E 6E DA 6B CA ED 7E 2C 68 C5 BE 91 B5 A1 10 01 F0 24 KeyChain login items show both "3rd Party Mac Developer Application" and "3rd Party Mac Developer Installer“ certificates. But checking with security find-identity -v -p codesigning shows only the "3rd Party Mac Developer Application“ certificate. "3rd Party Mac Developer Installer“ is missing. I check also the entitlement in the app package, which looks ok for me. codesign -d --entitlements :- /Users/dietmar.finkler/Desktop/frogSIP/deploy/frogSIP.app <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "https://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>com.apple.application-identifier</key><string>UG2P6T5LNH.com.frogblue.frogCom</string><key>com.apple.developer.aps-environment</key><string>production</string><key>com.apple.developer.associated-domains</key><array><string>applinks:go.dev.frogblue.cloud</string><string>applinks:go.test.frogblue.cloud</string><string>applinks:go.prod.frogblue.cloud</string></array><key>com.apple.developer.team-identifier</key><string>UG2P6T5LNH</string><key>com.apple.security.app-sandbox</key><true/><key>com.apple.security.cs.disable-library-validation</key><true/><key>com.apple.security.device.audio-input</key><true/><key>com.apple.security.device.camera</key><true/><key>com.apple.security.network.client</key><true/><key>com.apple.security.network.server</key><true/></dict></plist> What I am missing? Thanx for any hint! Regards Dietmar Finkler
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661
Apr ’25
Will my React Native transport app pass App Store review with these features?
I'm building a React Native app (using Expo) for a transport service business. I plan to publish it on the Apple App Store and want to make sure it won't get rejected for simplicity or being too web-like. Here's what the app includes so far: Splash screen with branding 2–3 onboarding screens (explaining key app features) A home screen with navigation options “Request a Quote” form (pickup, drop location, date, vehicle type, notes) “My Requests” screen to view previously submitted quotes (stored in Supabase) About Us and Contact Us pages Light UI polish (basic transitions, proper padding, platform-specific styling) Login/Sign-up using Kinde Push notifications for quote confirmation (using Expo) Using Supabase as the backend I’m keeping it free and lightweight, but native-looking. Questions: Based on the features above, would this app likely pass App Store review Is Login/Sign-up using Kinde (external service) will cause any problem? Are there any App Store guidelines I should be extra careful about with this setup? Would adding simple quote tracking status help improve chances of approval? Should I add more native-feeling interactivity to avoid being seen as a "wrapped websit
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89
Apr ’25
Unable to verify my identity for Apple Developer account enrollment
Initially, I had some issues enrolling in the individual Apple developer program. Then, I contacted support via email, and they finally requested that I verify my identity. I submitted my national ID for verification and then received an email stating that my identity was verified. After that, I tried to enroll in the Apple developer program, but the issue persisted even after they instructed me to proceed. Subsequently, I received an email stating that my identity was not verified. Here is the exact wording from the email: "We can’t verify your identity with the Apple Developer app or provide further assistance with the Apple Account for Apple developer programs." After that, I tried to reach support several times, but there has been no response from them.
Replies
2
Boosts
2
Views
837
Activity
May ’25
UserDefaults.standard was cleared and app UUDI is also changed when I update new version from app store
Facing issue of NSUserDefaults data got cleared on update new version from app store. so all data of user got cleared and user have to login again. I was having app in store with version 1.1.3 and then we have uploaded new version to store with version 1.1.4 but when user download app from store their data was cleared from UserDefaults.so this is big issue in update. need to help. is that apple updated any process on update. Question How Apple change version build in device when we update app from app store. is it uninstall old build and install new build ? Or it is install new version on old version ? Should UserDefaults.standard will delete on update ? Updating Provisioning profile from manual to automatically cause issue on UserDefaults.standard Like UserDefaults got cleared and uuid will change ? Do we have anythings that we can identify specific user as uniq user ? What is better solution to store login data into SQLite store or in UserDefaults as model ? Will appreciate for your help. this is very big issue and login again on update will make app user more effect
Replies
4
Boosts
1
Views
4.0k
Activity
May ’25
1 app with 4 different names in 4 different countries' app stores
Hi all I have an app store technical question (iPhone & Android) Can you make an app that you publish in Denmark, Sweden, Norway and Finland but with different names in each country? Ex: MyAppDk in Denmark, MyAppNo in Norway MyAppSe in Sweden MyAppFi in Finland So 1 app with 4 different names in 4 different countries' app stores
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1
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0
Views
95
Activity
May ’25
Ongoing Issue with Apple Developer Program Enrollment
Hello, I am attempting to enroll in the Apple Developer Program and have already added $100 to my Apple account. However, every time I try to proceed with the enrollment, I encounter an error. I have reached out to Apple Support multiple times, but the issue remains unresolved. Each time, the case is escalated to a senior representative, yet no clear solution has been provided. It feels as though the issue is being passed back and forth without accountability. Furthermore, I’m receiving conflicting guidance—Apple.com refers me to developer.apple.com, and vice versa—leaving me stuck without a resolution. I would appreciate your urgent assistance in identifying and resolving this issue so I can complete my enrollment. Best regards, Gulf Now
Replies
1
Boosts
0
Views
140
Activity
May ’25
Is it ok to keep `import HealthKit` in my library code if HK functionality is optional?
Hello, I bumped into an issue where HealthKit functionality is optional for my library 1 only if users also add another of my libraries (library 2) library 1: has basic functionality and using HealthKit types for some of the functions that are universal for library 1 and library 2 and using conditional checks. requirements are solid to keep it as is; library 1 also calling functions from library 2 that have HK parameters library 2: using basic library as a base and extending on it with HealthKit functions that library 1 can call Is it ok to keep import HealthKit in library 1? won't it cause troubles for apps that use my library and post to AppStore?
Replies
0
Boosts
0
Views
114
Activity
May ’25
App Stuck in "Waiting for Review" – No Update for Several Days
Hi everyone, I’m facing a frustrating issue with the App Store review process and wanted to know if anyone else has gone through something similar. I first submitted my app on April 15, 2025. After waiting for nearly 8–10 days with no progress, I ended up rejecting the binary myself out of frustration. I then resubmitted the app on April 24, 2025, but as of today, it’s still showing "Waiting for Review" with no updates or movement. This delay is really affecting my release schedule, and I’m not sure if there’s something wrong on my end or if this is just an unusual queue time. Has anyone else experienced this recently? Is there anything I can do to speed things up or get insight from Apple? Appreciate any help or shared experiences. Thanks
Replies
3
Boosts
1
Views
364
Activity
Apr ’25
Shadow-banned by design: the App Store visibility crisis for independent developers
There is a serious problem with the visibility of independent developers' apps in the App Store that has persisted for several years. If you don't have a well-known brand behind you, it's nearly impossible to get even minimal visibility. This is very serious because many apps are perceived as failures when in reality it's already an achievement if they receive a couple of downloads (in the case of free apps) per day. Especially for well-developed apps with very good results, this can be devastating for the morale of small developers because they may become convinced they have no chance of success and consequently abandon the development of innovative apps, creating an App Store filled only with the usual, old and boring apps. This serious flaw in the App Store visibility algorithm becomes evident when there are days when, for no reason, an app goes from 2 to 300 daily downloads and then the next day returns to just a couple of daily downloads again, and the positive feedback resulting from that day demonstrates how many apps have extreme potential for success but are simply... in a kind of eternal shadow ban. You need to understand that, paradoxically, innovation comes precisely from small developers, and although you may not realize the problem until it affects large software houses, this enormous imbalance eliminates the innovative element in the App Store. While the average user may not consciously realize this difference, at an unconscious level they lose excitement and motivation to continue discovering and investing in Apple's app ecosystem. I hope that you will finally take action on this matter.
Replies
1
Boosts
0
Views
305
Activity
Apr ’25
Can I submit my application, which have not public usage?
Hello, first time posting here. Our company makes ecommerce website, some of those websites use e-ticket and coupon features. When customers buy them, they receive QR code via Email. Now we need application solution for activate those QR tickets. Our app supposed to usable by only our vendors. Only they can login with their username & password and scan Tickets & Coupons they sale. So when public (other users) download it, they only see login page, and cannot go further. When we submitted our app, app store denied it, says "we need to submit" actual application screen, which shouldn't be login page. We can display some post events, or test ticket page etc, if it required. But users will never see them anyway. In this case, how to submit my app? Thanks.
Replies
3
Boosts
0
Views
175
Activity
Apr ’25
Impact on iOS Due to Image Policy Changes with Android Target SDK 34
As the image access policy has changed with Android targeting SDK 34, I’m planning to update the way our app accesses photos. We are using the react-native-image-picker library to access images. On Android, the system no longer prompts the user for image access permissions, but on iOS, permission requests still appear. Since Android no longer requires explicit permissions, I’ve removed the permission request logic for Android. In this case, is it also safe to remove the permission request for iOS? In our app, photo access is only used for changing the user profile picture and attaching images when writing a post on the bulletin board. Are there any limitations or considerations for this kind of usage?
Replies
1
Boosts
0
Views
111
Activity
Apr ’25
WatchOS app not downloaded from appstore
This is a bit of a headscratcher. Xcode 16 fyi. I've written a standalone watchos app (with a stub ios app). Distributes and works perfectly over Testflight. I've submitted for app store and it passed the checks an I've released it for sale. Told my brother to use a promo code to download it and show me how it looks and report me any nuisances. He tells me there's no app neither on phone (expected) nor in watch. And he checked both the Watch ios app list and the watch. I've gone through various GPTs and they've all told me the basic troubleshooting. That his watch might not be supported (wrong, it's a watch 10 ultra with latest updates and my min supported versions are hilariously low). They've suggested that I might not have the right keys for making it standalone set, also no. They suggested that skip_install shouldn't be set to no; also wrong I think they're thinking xcode 13 and below. The stub ios app has a dependency on watchos app and also has an embed directive. I also checked the archive and saw the watchos app embedded indeed. Again, the app works perfectly fine when distributed over testflight. And AFAIK that's a release build which I know for a fact because I had a problem with not giving healthkit entitlements to release (that was another but minor headscratcher at the time, when it was working over direct xcode upload). Minor detail, I've written, test(flight)ed the app in UK and in English, my brother is in Turkey. Of course now I immediately pulled the app out of sale because I don't want people paying and getting nothing, that's gonna cause a lot of trouble. So I need any help I can get to How to debug this without exposing the app and myself: is it possible to limit the release? Obviously: what could be going wrong? How the hell did I even pass app review? Is this maybe isolated to my brother's watch? I'm more than happy to share project files and/or info.plist files(end products of them, because my plists are generated from project file).
Replies
4
Boosts
0
Views
225
Activity
Apr ’25
AppStore response times for the store test environment to make purchases is very long.
Currently, over the xcode environment to do the testing of product subscriptions through appstore are working correctly using the storeKit. When deployed in testflight to do the testing over the integration environment, the store response times are being excessively high, in excess of 20 minutes. This behavior is not replicated on Xcode, and is happening on recent versions uploaded to testflight, as earlier versions that were already tested and are currently in production. In addition the communication between the appstore webhook and the BE is also failing in this environment. It is being blocked to generate any test to be able to launch to production.
Replies
1
Boosts
0
Views
214
Activity
Apr ’25
Unable to use API key to create new app in CI
Hi, We run an app house where we're creating a new app through our store for clients every few weeks. We've been using the Apple ID login through fastlane to create new apps in our CI, however we find having to log in to multiple machines every few weeks very frustrating, as it requires 2fa, and always seems to happen right when the system admins are on leave. We've tried to use the API key instead however creating apps doesn't appear to be supported, as we get a 403 error stating we can't use create. This was with the App manager role. Is it at all possible to crate an app using the api key, turn off the timeout on the ID Login or, automate this so we don't need to log in every few weeks?
Replies
0
Boosts
0
Views
70
Activity
Apr ’25
Portal of Apple for tracking health(crashes/hangs)
We are looking for a platform or portal provided by Apple that allows us to track crashes, hangs, or other runtime issues faced by users while using our iOS/macOS application. This is similar to how we currently use Windows Error Reporting (WER) for our Windows application. Important note: Our application is not distributed via the Apple App Store — it is delivered through enterprise distribution or ad-hoc provisioning.
Replies
3
Boosts
0
Views
244
Activity
Apr ’25
Application Review Process
Hello, after sending my application for review, my application is rejected by specifying the general reasons without adding any screenshot. After correcting the specified deficiencies and errors, I send it to review again, but there is no response for weeks. I am creating an accelerated examination request, but it has no effect. 2 months have passed since the first time I sent my application to review ... I received a rejection response 3 times in 2 months. The investigation does not start, it is only 'waiting for the review'.
Replies
1
Boosts
0
Views
125
Activity
Apr ’25
Issuing Estimates, Invoices, and Receipts for Apps (Corporate Use)
Hello, I would like to ask a question regarding documentation related to app sales. Currently, I’m researching the sales process for an app and realized that I lack sufficient understanding when it comes to creating official documents such as estimates, invoices, and receipts — especially when dealing with corporate clients. In our company’s case, we can issue documents based on the net revenue (after platform fees are deducted). However, when issuing these documents to a client, would it be more appropriate to include a breakdown showing both the platform fee and the app usage fee? I would greatly appreciate any insights or examples of how others have handled similar situations. Thank you in advance.
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146
Activity
Apr ’25
Can't remove app subscription & IAP localization
My IAP and Subscriptions were rejected during review. I went to see what the problem was and it was due to my localization descriptions. So I removed Enlgish (Canada) no problem, created a new one, save. Then there was only one left which is English (US) but when I try to remove this last one, I get an error saying 'There was an error with deleting the localization. Please try again later.' when I try to delete it. This is happening for all my subscription and iap items, as well as the subscription group localization. Seems that when there are multiple rejected localization items in a table, you aren't able to delete the last rejected row regardless of language. Anyone else experience this? Any way to get around it? I would prefer not deleting my entire subscription group and iaps.
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108
Activity
Apr ’25
Missing code-signing certificate when uploading MacOS installer to AppStore
Hi there! I have an issue with uploading a PKG installer to the MacOS AppStore. Uploading with: xcrun altool --upload-app -t macos -f $PKGPATH -u $DEVELOPER_ID -p $APP_SPECIFIC_PWD results in error: *** Error: Validation failed Invalid Provisioning Profile. The provisioning profile included in the bundle com.frogblue.frogCom [com.frogblue.frogCom.pkg/Payload/frogSIP.app] is invalid. [Missing code-signing certificate.] For more information, visit the macOS Developer Portal. (ID: fc4e5488-6d09-4ab2-b1f7-017a33c69723) (409) Application seems to be correctly code signed with „3rd Party Mac Developer Application“ certificate. codesign -dv --verbose=4 /Users/dietmar.finkler/Desktop/frogSIP/deploy/frogSIP.app Identifier=com.frogblue.frogCom Format=app bundle with Mach-O universal (x86_64 arm64) CodeDirectory v=20500 size=266432 flags=0x10000(runtime) hashes=8315+7 location=embedded VersionPlatform=1 VersionMin=720896 VersionSDK=918784 Hash type=sha256 size=32 CandidateCDHash sha256=923de799a54616706b76050b50b7ee6d59f8355a CandidateCDHashFull sha256=923de799a54616706b76050b50b7ee6d59f8355a65aa7cce03e34bb2033da1e9 Hash choices=sha256 CMSDigest=923de799a54616706b76050b50b7ee6d59f8355a65aa7cce03e34bb2033da1e9 CMSDigestType=2 Executable Segment base=0 Executable Segment limit=31604736 Executable Segment flags=0x1 Page size=4096 CDHash=923de799a54616706b76050b50b7ee6d59f8355a Signature size=9109 Authority=3rd Party Mac Developer Application: frogblue TECHNOLOGY GmbH (UG2P6T5LNH) Authority=Apple Worldwide Developer Relations Certification Authority Authority=Apple Root CA Timestamp=26.02.2025 at 10:07:08 Info.plist entries=31 TeamIdentifier=UG2P6T5LNH Runtime Version=14.5.0 Sealed Resources version=2 rules=13 files=1124 Internal requirements count=1 size=212 The PKG build with productbuild seems also be correctly code signed with„3rd Party Mac Developer Installer“ certificate. pkgutil --check-signature /Users/dietmar.finkler/Desktop/frogSIP/frogSIP-1.2a2.pkg Status: signed by a developer certificate issued by Apple (Development) Certificate Chain: 1. 3rd Party Mac Developer Installer: frogblue TECHNOLOGY GmbH (UG2P6T5LNH) Expires: 2026-02-25 17:17:54 +0000 SHA256 Fingerprint: D1 9E AC 27 C7 26 F3 2E 1E F5 50 2C 7A 1B 1D FB 54 D6 17 C1 1C 58 C1 7E F8 87 B6 44 D1 49 17 DC ------------------------------------------------------------------------ 2. Apple Worldwide Developer Relations Certification Authority Expires: 2030-02-20 00:00:00 +0000 SHA256 Fingerprint: DC F2 18 78 C7 7F 41 98 E4 B4 61 4F 03 D6 96 D8 9C 66 C6 60 08 D4 24 4E 1B 99 16 1A AC 91 60 1F ------------------------------------------------------------------------ 3. Apple Root CA Expires: 2035-02-09 21:40:36 +0000 SHA256 Fingerprint: B0 B1 73 0E CB C7 FF 45 05 14 2C 49 F1 29 5E 6E DA 6B CA ED 7E 2C 68 C5 BE 91 B5 A1 10 01 F0 24 KeyChain login items show both "3rd Party Mac Developer Application" and "3rd Party Mac Developer Installer“ certificates. But checking with security find-identity -v -p codesigning shows only the "3rd Party Mac Developer Application“ certificate. "3rd Party Mac Developer Installer“ is missing. I check also the entitlement in the app package, which looks ok for me. codesign -d --entitlements :- /Users/dietmar.finkler/Desktop/frogSIP/deploy/frogSIP.app <?xml version="1.0" encoding="UTF-8"?><!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "https://www.apple.com/DTDs/PropertyList-1.0.dtd"><plist version="1.0"><dict><key>com.apple.application-identifier</key><string>UG2P6T5LNH.com.frogblue.frogCom</string><key>com.apple.developer.aps-environment</key><string>production</string><key>com.apple.developer.associated-domains</key><array><string>applinks:go.dev.frogblue.cloud</string><string>applinks:go.test.frogblue.cloud</string><string>applinks:go.prod.frogblue.cloud</string></array><key>com.apple.developer.team-identifier</key><string>UG2P6T5LNH</string><key>com.apple.security.app-sandbox</key><true/><key>com.apple.security.cs.disable-library-validation</key><true/><key>com.apple.security.device.audio-input</key><true/><key>com.apple.security.device.camera</key><true/><key>com.apple.security.network.client</key><true/><key>com.apple.security.network.server</key><true/></dict></plist> What I am missing? Thanx for any hint! Regards Dietmar Finkler
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661
Activity
Apr ’25
App upload warnings (never seen before)
I don't get any idea why I am getting the following warnings when I tried to upload one of my apps:
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160
Activity
Apr ’25
Will my React Native transport app pass App Store review with these features?
I'm building a React Native app (using Expo) for a transport service business. I plan to publish it on the Apple App Store and want to make sure it won't get rejected for simplicity or being too web-like. Here's what the app includes so far: Splash screen with branding 2–3 onboarding screens (explaining key app features) A home screen with navigation options “Request a Quote” form (pickup, drop location, date, vehicle type, notes) “My Requests” screen to view previously submitted quotes (stored in Supabase) About Us and Contact Us pages Light UI polish (basic transitions, proper padding, platform-specific styling) Login/Sign-up using Kinde Push notifications for quote confirmation (using Expo) Using Supabase as the backend I’m keeping it free and lightweight, but native-looking. Questions: Based on the features above, would this app likely pass App Store review Is Login/Sign-up using Kinde (external service) will cause any problem? Are there any App Store guidelines I should be extra careful about with this setup? Would adding simple quote tracking status help improve chances of approval? Should I add more native-feeling interactivity to avoid being seen as a "wrapped websit
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89
Activity
Apr ’25
Storekit2 StoreKitError.unknown
iOS Storekit2 Appstore production environment, some user feedback in app purchase faliure, What our log records is StoreKitError.unknown,please How to solve problem, thanks
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251
Activity
Apr ’25