App Submission

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Submit your apps to the App Store using App Store Connect.

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It says: "There are still screenshot uploads in progress." when submit a new build
I'm submitting a new version of my app, and after click "submit for Review", it show that: A few more items are needed in order to submit for review The items listed below are required for submission:There are still screenshot uploads in progress. I didn't met this problem before. Is that mean I haven't upload all the screenshot required or it's still uploading the screenshots to App Store Connect's server? Cause before there is a "save" button after you drag images to the screenshots area, now you don't. And I think I have uploaded all the screenshots needed and I waited a day to try submit again, still the same. What should I do?
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71k
4w
Declaration of encryption for French App Store
Hi, I would like to send an application on the French App Store which contains encryption algorithm. I have made the declaration to the ANSSI (Agence nationale de la sécurité des systèmes d'information) (National Cybersecurity Agency of France) and they said that a declaration was not needed to deploy my application on the App Store for my encryptions algorithm utilisation. How can i do to send it without this declaration ? Can I just send the reply email instead of the declaration document ? Thanks by advance for your responses.
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3.9k
Sep ’23
Will Simulator Screenshots Ever Upload to Store
No matter what size of simulator you use on any Macbook from any year, the screenshots are completely unusable on app store connect. App store connect requires extremely obscure, uncommon, and illogically sized images for screenshots. If you take a real screenshot on an actual iPhone 13 then try to upload that image it will also no work. Will Apple ever make software that properly works with its own development software? Will Apple ever make it so the simulators screenshots are properly sized or will apple allow for appropriately sized images to be uploaded for screenshots? Funny enough the best way to get around this problem is to use a third party conversion app to make up for apples extreme inadequacy and purposeful stifling of innovation and invention. Apple should take a note from the people they are keeping their boot on the neck of. It is elementary practice to resize images on devices and in widgets. They are forcing these crazy restrictions due to sheer laziness and lack of ability.
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4.3k
Dec ’23
Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
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9.0k
Sep ’23
Bogus 4.3.0 Rejections - Need Help!
Since April 1, 2022, the App Review Team and App Review Board have been consistently rejecting my app, the reason being, "Guideline 4.3 - Design We continue to find that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam." This is 100% false because my app has unique features not found on other apps on the App Store. The strange part is the supposedly similar apps don't even offer the features that my app offers yet those apps are able to get their app submissions approved. I should also mention those apps were published after mine. I have provided screenshots, video demos, source code, spoken to App Review team and they are still rejecting the app because of 4.3.0. It appears they are overlooking the information I've been providing and responding with generic responses. Should I file a complaint with the BBB? It's evident that selective bias and unfair treatment is happening with the App Review Team and App Review Board. I've exhausted all options and I need advice on what to do next. I've spent too much money and effort to have the app stuck in this endless cycle of rejections.
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2.1k
Oct ’23
Unable to Add for Review
I don't know why I'm getting this error: The items below are required to start the review process: New apps and app updates must be built with the public (GM) versions of Xcode 11 or later, iOS, macOS, watchOS, and tvOS SDKs. Apps built with beta versions aren’t allowed. My macOS version is macOS Monterey 12.4 (21F79) and my XCode version is Version 13.4 (13F17a). I'm not running any beta software at all and I'm only using public releases.
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1.7k
Aug ’23
Where to get 5.5 inch iPhone screenshots for submission
Hello, I'm new to iOS development and I'm trying to take some screenshots of my app to submit to the App Store. I'm running Ventura 13.0.1 and XCode 14.1. So far I've used these simulators to take screenshots: 6.5 inch - iPhone 11 Pro Max 6.7 inch - iPhone 14 Pro Max 12.9 inch - iPad Pro 6th gen What I'm stuck on is getting the 5.5 inch screenshots, which are required for App Store submission. As far as I can tell from some online searching, the latest iPhone with that screen size was the 8 Plus. I've installed the oldest iOS simulator that XCode has listed (iOS 13.7), but it still won't let me run a simulator for the iPhone 8 Plus to get those screenshots. I don't have the physical device to take screenshots on. Does anyone know how to get the 5.5 inch screenshots without having to manually resize them?
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62k
Mar ’24
eas submit ios fails with Asset validation failed The app references non-public selectors in Payload
I have a managed workflow expo app which I am trying to submit to App Store. The build was successful but the submission from project directory (cannot use xCode due to managed workflow) fails with the error " Asset validation failed The app references non-public selectors in Payload/{appName}.app/{appName}: _isKeyDown, _modifiedInput, _modifierFlags My eas.json looks like this: { "cli": { "version": ">= 3.7.2" }, "build": { "development": { "distribution": "internal", "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } }, "preview": { "distribution": "internal", "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } }, "production": { "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } } }, "submit": { "production": { "ios": { "appleId": "******", "ascAppId": "******", "appleTeamId": "******", } } } } And my app.json like this: { "expo": { "name": "******", "slug": "******", "version": "1.0.1", "orientation": "portrait", "icon": "./assets/icon.png", "userInterfaceStyle": "light", "splash": { "image": "./assets/splash.png", "resizeMode": "contain", "backgroundColor": "#ffffff" }, "assetBundlePatterns": [ "**/*" ], "ios": { "supportsTablet": true, "bundleIdentifier": "******", }, "android": { "adaptiveIcon": { "foregroundImage": "./assets/adaptive-icon.png", "backgroundColor": "#ffffff" }, "package": "******", }, "web": { "favicon": "./assets/favicon.png" }, "extra": { "eas": { "projectId": "******", } }, "plugins": [ [ "expo-image-picker", { "photosPermission": "The app accesses your videos to let you share them with your friends." } ] ] } } I have no clue as to what goes wrong here and unfortunately all other solutions referencing this error refer to xCode settings which can be altered, but again not an option here since I am using the managed workflow of expo... Any help would be much appreciated!
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1.2k
Sep ’23
ITMS-90338: Non-public API usage
We are facing the below mentioned error frequently while submitting the different apps in the App Store. When we are uploading the first build, we are receiving the below mentioned error and if we increment the build version, and on re submitting we are not facing the same issue again. Could you please guide us on what caused this issue? Xcode Version: 14.2 Error : ITMS-90338: Non-public API usage - The app contains one or more corrupted binaries. Rebuild the app and resubmit.. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed.
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Aug ’23
Library missing
Second attempt to publish the Mac version of my App, but it was rejected again due to the same error: 'Library missing'. The library IS included with the build. The extracted .app from .xcarchive runs without a problem on different machines, both M1 and Intel. So, I don't know what's wrong. Can somebody please help me? I can provide the complete .ips from Apple if needed. { "code": 1, "flags": 518, "namespace": "DYLD", "indicator": "Library missing", "details": [ "(terminated at launch; ignore backtrace)" ], "reasons": [ "Library not loaded: @rpath/TitaniumKit.framework/Versions/A/TitaniumKit", "Referenced from: <85BA8613-0157-3B28-99AF-E73F1E579B72> /Applications/TiDesigner.app/Contents/MacOS/TiDesigner", "Reason: tried: '/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file), '/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file), '/System/Library/Frameworks/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), (security policy does not allow @ path expansion)" ] }
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2.8k
Mar ’24
Removing MacOS App from sale without Impacting Associated iOS App
Hi, We aim at delisting our MacOS app from the Mac App Store, so that it is no longer available for new users, while maintaining uninterrupted access for our existing MacOS user base. However, this MacOS app is associated to an iOS app in the same app group. Our current challenge lies in the process of removing the older MacOS app from sale without affecting the availability of the associated iOS app. We have explored the "remove from sale" option in App Store Connect, but it appears to be common to both MacOS and iOS, preventing us from delisting the MacOS app separately. We'd like to understand if there is a way to remove the MacOS app from sale without impacting the associated iOS app. If there are any alternative solutions or best practices that can help us achieve this, we would greatly appreciate your advice. Any advice or suggestions you can provide would be highly appreciated !
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752
Apr ’24
App submission failed
Hey fellow developers! I'm having some trouble with my tanning app submission to the Apple App Store. The review team sent me a rejection notice, stating that my app has incomplete information. I've double-checked my app's metadata, including the description, screenshots, and app icon. Everything seems to be in place. Could you please share any insights or tips on what specific areas I should look into to ensure my tanning app meets all the necessary requirements for submission? Thanks in advance! 🌞 #AppStoreSubmission #TanningAppDevelopment"
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321
Jul ’23
Apple requesting us to add In-App Purchase
We noticed that your app includes or accesses paid digital content, services, or functionality by means other than in-app purchase, which is not appropriate for the App Store. Specifically: Your app accesses digital content purchased outside the app, such as Videos, recorded content, documents but that content isn’t available to purchase using in-app purchase. Apps that offer paid digital services and content across multiple platforms may allow customers to access the content they acquired outside the app as long as it is also available for purchase using in-app purchase. See Guideline 3.1.3(b) Multiplatform Services for more information. Our application was approved, but now, when we submit our 9th update, they reject the app for this specific reason. we have the community app where we are charging the membership fees, but this is not for the content. Members are paying fees to events we are making, access to groups etc. In the app where we are publishing session recording for people who were not able to check in person. to me, this is the same as for the Fitness app where people are paying for access to facilities and have access to free lessons or for any EDU apps. adding in-app purchases meaning that Apple wants us to charge an extra 30% for the yearly membership just because of the videos and that we are not even selling Did anyone had similar experience?
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376
Jul ’23
Clicking 'Add for Review' for iOS app not working
When I click the Add for Review button, the progress indicator spins for a bit then goes away. There is no error message and nothing appears to have changed. The status still shows as 'Prepare for Submission.' This is an existing app that already has a current build in the app store and the changes made in this version are pretty small. Anyone have any ideas what could be happening? Thanks
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322
Aug ’23
[App Rejected - iPad13,16 crash] How to symbolicate crash files without XCode
Hello, I recently received a rejection submitting an app because of a crash on iPad13,16. I have tested the app with xcrun simctl on the following device iPad model: iPad Air (5th generation) (27BB2DC4-D599-4EF8-96A9-7E527337F95D) and I am not able to reproduce the crash. In order to proceed fixing the issue, I would like to symbolicate the crash files sent by the validation team. The thing is, the app has been created with React Native on VS Code, thus, I am not able to import it on XCode to proceed to the crash file symbolication nor to generate the dSYM file in order to use the atos command line tool. I would like to know if you have any suggestion so I can move on fixing the crash and publish the app as soon as possible please? Thank you crashlog-DFBDCF7C-6849-474B-B0A6-F16D182FBAA3.txt
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823
Aug ’23
A Leak in the iPhone App Store, Just on iPhone, Spammers are Affecting the keyword suggested apps, It needs serious attention
It is in the iPhone App Store of Australia, Canada, Germany, France,... Recently, The Spam applications have been growing in the App Store and these apps are using fake activities to upgrade the rank of their apps in the App Store. They have a trick to deceive the App Store for accepting their spam and duplicated apps. The trick is that these scammers design their app only for iPhone and only in a specific language and then request to release the app in that specific country. They had find this leak to deceive the App store in order to have their spam apps to be accepted in the Appstore for publishing, They know very well that the App store accepts their spam apps, because the app store mainly accepts apps in a certain language, no matter if they are duplicate or spam apps, the App Store will accept. This is the leak. Please be notified that this trick is working just for iPhone apps. After a while, They add new languages and ask to be published in the App Store of different countries by adding different languages to the app, One by one, and then with the help of too many bot downloads and posting fake high rates and reviews, Their apps will be the first ranked suggested app in important and popular keywords, Even without paying for Search Ads or so. This is quite evident in the stores of Canada, Australia and Germany, Kindly please search the keyword “PDF editor” in the store of Canada And check the activity of thi app : https://apps.apple.com/us/app/pdf-converter-pdf-viewer/id6449454399 This is a new app, With no feedback from the users, But this is the first app ranked in the keyword “PDF Editor” in the Canada App Store, This is happening just by using bots to make too many downloads on this keyword for this app, If you check it deeply, You will find out most of the parts of this app is not available in English yet while they add English Language like Payment forms. These are other apps who are using this method to publish their apps and making their apps high ranked in important keywords by using the described fake activities, https://apps.apple.com/us/app/pdf-editor-sign-fill-more/id6447789797 https://apps.apple.com/us/app/pdf-editor-sign-fill-docs/id6452676035 https://apps.apple.com/us/app/edit-fill-pdf-sign-docs/id6449665066 You should consider that affecting the App store algorithms are against the App store guidelines, and these apps are exactly doing this and all these activities are against App Store guidelines, So you should take this report seriously. This leak has been in the App Store for a long time and I reported before many times but it seems it is not clearing deeply.
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1.2k
Aug ’23
Augmented reality app store review
Hello everyone, I am trying to publish an augmented reality app into app store. I have prepared physical book and the app is used to scan some pages of that book and view some of the images in 3D. The app was rejected with "apps cannot require users to purchase unrelated products or engage in advertising or marketing activities to unlock app functionality" because image markers (my book) needed for it. Should I add in-app purchase to buy the book(it is free at the moment). I have seen toys being operated with apps. Just trying to understand how they would solve this issue because similar to my case the toy needs to be bought/obtained separately. Thank you.
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Aug ’23