App Submission

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Submit your apps to the App Store using App Store Connect.

Posts under App Submission tag

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Declaration of encryption for French App Store
Hi, I would like to send an application on the French App Store which contains encryption algorithm. I have made the declaration to the ANSSI (Agence nationale de la sécurité des systèmes d'information) (National Cybersecurity Agency of France) and they said that a declaration was not needed to deploy my application on the App Store for my encryptions algorithm utilisation. How can i do to send it without this declaration ? Can I just send the reply email instead of the declaration document ? Thanks by advance for your responses.
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3.8k
Sep ’23
custom B2B app update process?
We have an iOS custom B2B app and have distributed it using redemption code sent as invitation link to the customer's email. The customer redeems the code and app is installed.  We are planning to provide an update to the same app, we wanted to know: 1) Will the app that has been downloaded using redemption code get auto updated when a new update is published? 2) If the person has been sent a redemption code before the app update, will the same redemption code point to the new updated app or do we need to generate new set of redemption code?
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827
Jul ’23
Stuck at Add new bank account
I'm trying to set up a bank account for in-purchase payments, i never did that before. So I added my IBAN, account, etc but I'm stuck at the same page forever spinning the button "Add". This is really bad in terms of user experience, are there any solutions? It never returns any error or nothing. Obviously, my internet connection is ok and I had lost a lot of time because it won't save the data I put there before, I had to fill all over again and again! Come on guys... I'm in Portugal.
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3.3k
Jul ’23
Will Simulator Screenshots Ever Upload to Store
No matter what size of simulator you use on any Macbook from any year, the screenshots are completely unusable on app store connect. App store connect requires extremely obscure, uncommon, and illogically sized images for screenshots. If you take a real screenshot on an actual iPhone 13 then try to upload that image it will also no work. Will Apple ever make software that properly works with its own development software? Will Apple ever make it so the simulators screenshots are properly sized or will apple allow for appropriately sized images to be uploaded for screenshots? Funny enough the best way to get around this problem is to use a third party conversion app to make up for apples extreme inadequacy and purposeful stifling of innovation and invention. Apple should take a note from the people they are keeping their boot on the neck of. It is elementary practice to resize images on devices and in widgets. They are forcing these crazy restrictions due to sheer laziness and lack of ability.
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4.0k
Dec ’23
Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
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8.6k
Sep ’23
Bogus 4.3.0 Rejections - Need Help!
Since April 1, 2022, the App Review Team and App Review Board have been consistently rejecting my app, the reason being, "Guideline 4.3 - Design We continue to find that your app provides the same feature set as other apps submitted to the App Store; it simply varies in content or language, which is considered a form of spam." This is 100% false because my app has unique features not found on other apps on the App Store. The strange part is the supposedly similar apps don't even offer the features that my app offers yet those apps are able to get their app submissions approved. I should also mention those apps were published after mine. I have provided screenshots, video demos, source code, spoken to App Review team and they are still rejecting the app because of 4.3.0. It appears they are overlooking the information I've been providing and responding with generic responses. Should I file a complaint with the BBB? It's evident that selective bias and unfair treatment is happening with the App Review Team and App Review Board. I've exhausted all options and I need advice on what to do next. I've spent too much money and effort to have the app stuck in this endless cycle of rejections.
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2k
Oct ’23
Unable to Add for Review
I don't know why I'm getting this error: The items below are required to start the review process: New apps and app updates must be built with the public (GM) versions of Xcode 11 or later, iOS, macOS, watchOS, and tvOS SDKs. Apps built with beta versions aren’t allowed. My macOS version is macOS Monterey 12.4 (21F79) and my XCode version is Version 13.4 (13F17a). I'm not running any beta software at all and I'm only using public releases.
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1.6k
Aug ’23
Where to get 5.5 inch iPhone screenshots for submission
Hello, I'm new to iOS development and I'm trying to take some screenshots of my app to submit to the App Store. I'm running Ventura 13.0.1 and XCode 14.1. So far I've used these simulators to take screenshots: 6.5 inch - iPhone 11 Pro Max 6.7 inch - iPhone 14 Pro Max 12.9 inch - iPad Pro 6th gen What I'm stuck on is getting the 5.5 inch screenshots, which are required for App Store submission. As far as I can tell from some online searching, the latest iPhone with that screen size was the 8 Plus. I've installed the oldest iOS simulator that XCode has listed (iOS 13.7), but it still won't let me run a simulator for the iPhone 8 Plus to get those screenshots. I don't have the physical device to take screenshots on. Does anyone know how to get the 5.5 inch screenshots without having to manually resize them?
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57k
Mar ’24
eas submit ios fails with Asset validation failed The app references non-public selectors in Payload
I have a managed workflow expo app which I am trying to submit to App Store. The build was successful but the submission from project directory (cannot use xCode due to managed workflow) fails with the error " Asset validation failed The app references non-public selectors in Payload/{appName}.app/{appName}: _isKeyDown, _modifiedInput, _modifierFlags My eas.json looks like this: { "cli": { "version": ">= 3.7.2" }, "build": { "development": { "distribution": "internal", "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } }, "preview": { "distribution": "internal", "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } }, "production": { "ios": { "resourceClass": "m1-medium" }, "developmentClient": true, "android": { "buildType": "apk", "gradleCommand": ":app:assembleRelease" } } }, "submit": { "production": { "ios": { "appleId": "******", "ascAppId": "******", "appleTeamId": "******", } } } } And my app.json like this: { "expo": { "name": "******", "slug": "******", "version": "1.0.1", "orientation": "portrait", "icon": "./assets/icon.png", "userInterfaceStyle": "light", "splash": { "image": "./assets/splash.png", "resizeMode": "contain", "backgroundColor": "#ffffff" }, "assetBundlePatterns": [ "**/*" ], "ios": { "supportsTablet": true, "bundleIdentifier": "******", }, "android": { "adaptiveIcon": { "foregroundImage": "./assets/adaptive-icon.png", "backgroundColor": "#ffffff" }, "package": "******", }, "web": { "favicon": "./assets/favicon.png" }, "extra": { "eas": { "projectId": "******", } }, "plugins": [ [ "expo-image-picker", { "photosPermission": "The app accesses your videos to let you share them with your friends." } ] ] } } I have no clue as to what goes wrong here and unfortunately all other solutions referencing this error refer to xCode settings which can be altered, but again not an option here since I am using the managed workflow of expo... Any help would be much appreciated!
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1.1k
Sep ’23
App Submission Rejected- Need More Time
I got the following message few hours after I submitted my App. All similar posts are 1 year old, and recent update/information: Hello, Thank you for submitting your app for review. We need additional time to evaluate your submission and Apple Developer Program account. Your submission status will appear as "Rejected" in App Store Connect while we investigate. However, we do not require a revised binary or additional information from you at this time. While there may be a delay due to high submission volumes, we are working to complete our review as soon as possible. If we notice any issues that require your attention, we will let you know via App Store Connect. If we find no issues with your submission or account, the submission will be approved. We will notify you as soon as there is new information to share. Other review inquiries may be filed via the Apple Developer Contact Us page. Best regards, App Store Review
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1.2k
Jun ’23
ITMS-90338: Non-public API usage
We are facing the below mentioned error frequently while submitting the different apps in the App Store. When we are uploading the first build, we are receiving the below mentioned error and if we increment the build version, and on re submitting we are not facing the same issue again. Could you please guide us on what caused this issue? Xcode Version: 14.2 Error : ITMS-90338: Non-public API usage - The app contains one or more corrupted binaries. Rebuild the app and resubmit.. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed.
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885
Aug ’23
Account is terminated because transferring app from another account
I bought someone else's app and they transferred their app to my account last year. The app was working fine until today when I updated the app I got the message that my account was suspended due to a link to a suspended account. I suspect that after transferring the app to my account, my seller's account broke the rules and was terminated. When I bought the app, I couldn't tell if the seller's account was in violation or not. But apple thought that my account was related to another account and terminated my account. Is there a way to explain to apple so they can recover my account? Help me please.
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565
Jun ’23
ITMS-90338: Non-public API usage
Hello, im receiving this error after submitting our app to Apple Connnect. I've tried changing build configuration to Release in Xcode but still giving me same response from Apple Developer Thank you for any help Dear Developer, We identified one or more issues with a recent delivery for your app, "*********" 1.6.0 (20). Please correct the following issues, then upload again. ITMS-90338: Non-public API usage - The app references non-public selectors in ********: _isKeyDown, _modifiedInput, _modifierFlags. If method names in your source code match the private Apple APIs listed above, altering your method names will help prevent this app from being flagged in future submissions. In addition, note that one or more of the above APIs may be located in a static library that was included with your app. If so, they must be removed. For further information, visit the Technical Support Information at http://developer.apple.com/support/technical/ Best regards, The App Store Team
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655
Jun ’23
how do you successfully upload new builds after an app has been transferred to new account
Have had issues updating builds of my transferred apps. Apple Developer team has attempted to resolve with me with minimal success. Does anyone in the forums have the correct step by step process needed for apps that already have been transferred and are now ready to receive new builds in the new account? Thanks
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708
Jun ’23
A 1024 x 1024 pixel app icon for your app must be added to the asset catalog in Xcode
"In apple App Store: Unable to Add for Review The items below are required to start the review process: A 1024 x 1024 pixel app icon for your app must be added to the asset catalog in Xcode." I use xamarin and with every single update, I get the same error. Already checked agreements, deleted assets and rebuild the icons, checked icon sizes and verified no alpha channel either. Can anyone help please? This is suffocating.
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364
Jun ’23
Library missing
Second attempt to publish the Mac version of my App, but it was rejected again due to the same error: 'Library missing'. The library IS included with the build. The extracted .app from .xcarchive runs without a problem on different machines, both M1 and Intel. So, I don't know what's wrong. Can somebody please help me? I can provide the complete .ips from Apple if needed. { "code": 1, "flags": 518, "namespace": "DYLD", "indicator": "Library missing", "details": [ "(terminated at launch; ignore backtrace)" ], "reasons": [ "Library not loaded: @rpath/TitaniumKit.framework/Versions/A/TitaniumKit", "Referenced from: <85BA8613-0157-3B28-99AF-E73F1E579B72> /Applications/TiDesigner.app/Contents/MacOS/TiDesigner", "Reason: tried: '/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file), '/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), '/System/Volumes/Preboot/Cryptexes/OS/usr/lib/swift/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file), '/System/Library/Frameworks/TitaniumKit.framework/Versions/A/TitaniumKit' (no such file, not in dyld cache), (security policy does not allow @ path expansion)" ] }
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2.6k
Mar ’24
You have one or more errors on this page. An error has occurred. Try again later
Hello everyone, I am here to ask for help because I am getting the error from the subject of this question when trying to create a new release and I am not able to solve it by myself. Summing it up what happened was: I uploaded a build and sent it to review I realize we had a bug there so after the store approved the release, I discard it Now I am unable to upload the new build with the fix because after selecting it from the "Add build" section, the web page throws the mentioned error Has anyone faced this before? How can I solve this issue? I need to send the app to release as soon as possible :S Thanks in advance for any help you can bring me, Federico
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539
Jun ’23
How to submit an app to app store that requires a physical device to work?
I've submitted several apps to app store and I know all the Apple rules regarding the review team that needs an account to test the app and so on. This time however I'm developing an app that connects to a BLE device and shares information. It is impossible to make the app work without that device. In this case what should I do in order to submit the app? I cannot give Apple a device, since I'm not the manufacturer, but just a freelance developer working for the manufacturer. Thanks!
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394
Jul ’23