Enterprise

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The Apple Developer Enterprise Program allows large organizations to develop and deploy proprietary, internal-use apps to their employees.

Posts under Enterprise tag

92 Posts

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Rejected under Guideline 3.1.1 for Partner Codes (B2B/Enterprise Content) – Seeking advice on Appeal
Hi everyone, I’m seeking some advice on a recurring rejection for our app, tassie., regarding Guideline 3.1.1 (In-App Purchase). The Situation: Our app offers walking tours. While we sell public tours via In-App Purchases (which works perfectly), we also create bespoke, private tours for corporate clients (e.g., a specific company teambuilding event or a private anniversary tour). These tours contain company-specific info and are not available for sale to the general public. The Issue: We use "Partner Codes" (Access Codes) to allow employees of these companies to unlock their private tours. Apple keeps rejecting us under 3.1.1, claiming we are bypassing the IAP system. Our Argument: We believe this falls under Guideline 3.1.3(c) (Enterprise Users). The content is bespoke and created for a specific organization. The end-user (the employee) does not pay for this content; it is a B2B transaction between us and the corporation. The content is not relevant to the general public and therefore not suitable for the public IAP storefront. The Question: Has anyone successfully navigated this? We’ve tried explaining the B2B nature in the App Review notes, but the reviewers seem to hit a wall as soon as they see an "input field" for a code. Should we move the "Partner Code" field deeper into the Profile/Settings to distance it from the Shop? Is there a specific way to document the "Bespoke" nature of the content to satisfy the reviewers? Would an Appeal be the best route, or should we request a phone call (which we are currently scheduled for)? Any insights or experiences with Guideline 3.1.3(c) would be greatly appreciated! Thanks in advance, Danique | tassie.
1
0
89
Feb ’26
macOS ADCertificate Managed Payload – Auto-Renewal Not Working
We are experiencing an issue with ADCertificate auto-renewal on macOS devices enrolled via MDM. Platform: macOS CA: Microsoft AD CS Payload Type: com.apple.ADCertificate.managed Initial certificate enrollment works correctly EnableAutoRenewal is set to true Certificate does not renew automatically as it approaches expiry We would like to confirm: Are there any known issues with macOS ADCertificate managed payload auto-renewal, particularly with Microsoft AD CS environments? Below is the exact payload configuration in use: Thank you.
1
0
112
Feb ’26
Apple Developer Account Conversion to Organization Still Pending After Submitting Business Document
I’m looking for advice from anyone who has gone through the process of converting an Apple Developer account to an Organization / Company account. I’ve been trying to convert my account for organization and the process has been taking much longer than expected. Apple initially requested documentation to verify both the business and my authority to act on behalf of the company. So far, I have already provided or prepared everything they ask for. At this point, I’ve been waiting for 9 days without much clarity on whether my documents are sufficient
0
0
102
Feb ’26
Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
0
0
382
Mar ’26
Apple Developer Program Enrollment – Approval Time
I enrolled in the Apple Developer Program about 7 days ago, but my account is still showing as “Pending,” and I haven’t received any updates yet. I’ve already contacted Apple Developer Support via email, but I haven’t heard back so far. I wanted to check if this waiting period is typical, or if I should take any additional steps to complete the enrollment process. Has anyone experienced a similar delay recently? Any guidance on the usual approval timeline would be appreciated.
0
0
169
Mar ’26
Is there any way to check if iOS Enterprise App is allowed in devices >= iOS18?
Hello, I'm working in the team with 70 i(Pad)OS test devices running 24/7, and 40 of them are iOS 18 or 26. The problem is: for enterprise apps to be tested (signed with ADEP inhouse profile) the devices over iOS 18 require Enterprise App developers to be allowed at least once with physical control on-device after reboot, which is quite burdensome because we put all the devices in the restricted area, supposed to be used from the remote. Devices are logged into Apple ID for the prevention of Activation Lock but no preparation nor management via MDM over Apple Configurator 2. Is there any binary, tool, app that can check (letting us allow devices for those developers would be even better) if the Enterprise App developer(s) are allowed for the device via terminal or VNC?
0
0
478
Mar ’26
URGENT: No Account Holder Access – Cannot Accept Agreement – Production Blocked
We are facing a critical issue with our Apple Developer account that is currently blocking app releases. Context: Organization account (Apple Developer Program) Account Holder: Ben Kunkel Apple Business Manager integrated with Okta (SCIM) Issue: The original Account Holder was deleted from Apple Business Manager and re-created via SCIM The recreated account now shows as “Staff” (Source: Custom Sync) and cannot be modified In Apple Developer, Ben is still listed as Account Holder but does not see any options to accept agreements or manage the account A transfer request was initiated to me before he left the company, but I am unable to complete identity verification (“Invalid Submission” error) Result: No active Account Holder can take action Unable to accept the updated Apple Developer Program License Agreement App submissions and updates are blocked (production impact) This appears to be a cross-system identity mismatch between Apple Business Manager and Apple Developer due to SCIM provisioning. Has anyone faced a similar issue? Any guidance on resolving this or getting it escalated internally would be greatly appreciated. We already have open cases with Apple Support, but progress has been slow. Thanks in advance.
0
0
60
Mar ’26
Falcon application is intermittently not detected using system_profiler command
Issue - Falcon application is intermittently not detected using system_profiler command Use case - We are trying to fetch the list of installed applications on macOS using the system_profiler command. While this works for most applications, we are observing inconsistent behavior with the Falcon application — it is sometimes detected as installed and sometimes missing from the results, even though it is present on the system. This inconsistency is causing issues in reliably tracking installed security software. Command used - /usr/sbin/system_profiler SPApplicationsDataType
0
0
486
Apr ’26
pwpolicy -clearaccountpolicies and DDM Passcode Policies
If I have a macOS devices enrolled in MDM, with a DDM policy defined to deliver passcode settings to the device I can run: sudo pwpolicy -getaccountpolicies to see the configuration on the device. I can subsequently run: sudo pwpolicy -clearaccountpolicies Then all passcode policies applied in my declarations are cleared from the device allowing the user to set and use any password they want with no bearing on the delivered passcode settings. I have left my macOS devices for days on and off network and the pwpolicy data never returns. The passcode settings do not restore on the device until I do one of the following: manually re-push all declarations from MDM log off and log back on reboot the computer It was my understanding that DDM was meant to assess device state and self heal on its own without requiring an MDM service to re-push any commands. Based on this finding this seems broken or I may misunderstand how DDM is supposed to work. macOS version: 26.4.1
0
0
1.2k
Apr ’26
แอพนี้ทำให้เกิดเรื่องเกือบถึงแก่ชีวิต
เนื่องจากได้อ่านรายละเอียดเกี่ยวกับแล้วตรงและสิ่งที่เจอทั้งหมดหลังจากได้ทีการแจ้งไปเรื่องโดนแฮ็กข้อมูลและถูกโจรกรรมข้อมูลส่วนบุคคลทั้งหมด เจอสถานณ์ตรงตามส่วน คำเตือนเนื้อหาที่ละเอียดอ่อนทั้งหมด ตอนนี้สภาพจิตใจย้ำแย่เป็นอย่างมากและท้อใจอย่างที่สุดเพราะโดเดี่ยวสู้กับปัญหาและพยายามหาหลักฐานเพียงผู้เดียวซึ่งไม่เหลืแคนที่ไว้วางใจได้แม้แต่คนเดียว เพราะโดนใส่ร้ายทุกรูปแบบจนเสียงชื่อเสียงเหมือนกับผลักทุกคนออกไปจากชีวิตจนไม่เหลือแม้คนเดียวที่รับฟังทำให้พูดความจริงทั้งหมดไม่มีใครเชื่อและรับฟังแม้แต่คนเดียว เหตุที่แจ้งไปก่อนหน้านี้เป็นเวลาเกือบ 8 เดือนกว่าๆแล้วจนถึงปัจจุบันนี้ ยังไม่ได้รับกาคช่วยเหลือหรือไม่มีการช่วยเหลือใดๆทั้งสิ้น
1
0
160
Apr ’26
I am stuck at "Purchase your membership" for weeks
Good afternoon! I registered a developer account. I paid for the account. It said, "Please wait 48 hours." The money was debited. Then I received a request to send a document. I sent my document, but I still haven't received a response. It's been more than a week. Then I submitted a support ticket, but I still haven't received a response. Ticket number 20000112618805. Please help me solve my problem.
1
0
147
2w
One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
1
0
96
2w
Enrollement Pending
My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.
1
0
147
2d
VisionOS 2.0 Main Camera Access Enterprise Entitlement Not Recognized in XCode
I am working on a project that requires access to the main camera on the Vision Pro. My main account holder applied for the necessary enterprise entitlement and we were approved and received the Enterprise.license file by email. I have added the Enterprise.license file to my project, and manually added the com.apple.developer.arkit.main-camera-access.allow entitlement to the entitlement file and set it to true since it was not available in the list when I tried to use the + Capability button in the Signing & Capabilites tab. I am getting an error: Provisioning profile "iOS Team Provisioning Profile: " doesn't include the com.apple.developer.arkit.main-camera-access.allow entitlement. I have checked the provisioning profile settings online, and there is no manual option for adding the main camera access entitlement, and it does not seem to be getting the approval from the license.
6
0
1.7k
Sep ’25
Vision OS: HUD mode windows
If I correctly understand, a new Enterprise API has been introduced In visionOS 26 allowing to fix windows to the user frame of reference, implementing a something like an "head up display", with the window tracking the user movements. Is this API only available to enterprise applications, and if so is there a plan to make it available for every kind of app?
3
0
140
Jun ’25
Creating spatial video with one camera
Hello everyone I would like to create my own spatial video on my Apple Vision Pro. According to all the documentation from Apple, this requires two camera angles that enhance the spatial perception. I have purchased the Enterprise license with main camera access for this purpose. However, this only gives me access to the left main camera of the glasses. Is there a way to access the right camera as well? Or is the one camera image enough to create a spatial video by splitting the image, for example? I am open to any help and ideas. My goal is to create the video with the cameras on the glasses, not externally.
1
0
373
Jun ’25
Declarative Management Activations do not recover from failure
Hello All, I am currently developing a mobile management system using declarative management and for the most part it is pretty great. There is one consistent issue I have run into and it comes when testing VPP app installs with not enough licenses. When my server detects that it can't provide a license ID it will return a 404, which causes the rest of the DM syncing to stop, and the activation to throw an error. Per the documentation for using simple activation: An array of strings that specify the identifiers of configurations to install. A failure to install one of the configurations doesn’t prevent other configurations from installing The above would imply that if a config fails it should not affect anything else (aside from possibly reporting an error. Am I returning the wrong error code for it to continue or is the behavior correct and the documentation is wrong? Any additional info would be useful
2
0
1k
Sep ’25
Rejected under Guideline 3.1.1 for Partner Codes (B2B/Enterprise Content) – Seeking advice on Appeal
Hi everyone, I’m seeking some advice on a recurring rejection for our app, tassie., regarding Guideline 3.1.1 (In-App Purchase). The Situation: Our app offers walking tours. While we sell public tours via In-App Purchases (which works perfectly), we also create bespoke, private tours for corporate clients (e.g., a specific company teambuilding event or a private anniversary tour). These tours contain company-specific info and are not available for sale to the general public. The Issue: We use "Partner Codes" (Access Codes) to allow employees of these companies to unlock their private tours. Apple keeps rejecting us under 3.1.1, claiming we are bypassing the IAP system. Our Argument: We believe this falls under Guideline 3.1.3(c) (Enterprise Users). The content is bespoke and created for a specific organization. The end-user (the employee) does not pay for this content; it is a B2B transaction between us and the corporation. The content is not relevant to the general public and therefore not suitable for the public IAP storefront. The Question: Has anyone successfully navigated this? We’ve tried explaining the B2B nature in the App Review notes, but the reviewers seem to hit a wall as soon as they see an "input field" for a code. Should we move the "Partner Code" field deeper into the Profile/Settings to distance it from the Shop? Is there a specific way to document the "Bespoke" nature of the content to satisfy the reviewers? Would an Appeal be the best route, or should we request a phone call (which we are currently scheduled for)? Any insights or experiences with Guideline 3.1.3(c) would be greatly appreciated! Thanks in advance, Danique | tassie.
Replies
1
Boosts
0
Views
89
Activity
Feb ’26
macOS ADCertificate Managed Payload – Auto-Renewal Not Working
We are experiencing an issue with ADCertificate auto-renewal on macOS devices enrolled via MDM. Platform: macOS CA: Microsoft AD CS Payload Type: com.apple.ADCertificate.managed Initial certificate enrollment works correctly EnableAutoRenewal is set to true Certificate does not renew automatically as it approaches expiry We would like to confirm: Are there any known issues with macOS ADCertificate managed payload auto-renewal, particularly with Microsoft AD CS environments? Below is the exact payload configuration in use: Thank you.
Replies
1
Boosts
0
Views
112
Activity
Feb ’26
Apple Developer Account Conversion to Organization Still Pending After Submitting Business Document
I’m looking for advice from anyone who has gone through the process of converting an Apple Developer account to an Organization / Company account. I’ve been trying to convert my account for organization and the process has been taking much longer than expected. Apple initially requested documentation to verify both the business and my authority to act on behalf of the company. So far, I have already provided or prepared everything they ask for. At this point, I’ve been waiting for 9 days without much clarity on whether my documents are sufficient
Replies
0
Boosts
0
Views
102
Activity
Feb ’26
Serious Question: Small Business Program?
Hey everyone, I applied for the App Store Small Business Program on February 18th and I still haven't heard anything back, that's almost 20 days now. Is this normal? How long did it take for those of you who got approved? I'm starting to wonder if my application even went through correctly. Would really appreciate hearing your experiences — especially if you applied recently. Did anyone else wait this long? Thanks
Replies
0
Boosts
0
Views
382
Activity
Mar ’26
Apple Developer Program Enrollment – Approval Time
I enrolled in the Apple Developer Program about 7 days ago, but my account is still showing as “Pending,” and I haven’t received any updates yet. I’ve already contacted Apple Developer Support via email, but I haven’t heard back so far. I wanted to check if this waiting period is typical, or if I should take any additional steps to complete the enrollment process. Has anyone experienced a similar delay recently? Any guidance on the usual approval timeline would be appreciated.
Replies
0
Boosts
0
Views
169
Activity
Mar ’26
Is there any way to check if iOS Enterprise App is allowed in devices >= iOS18?
Hello, I'm working in the team with 70 i(Pad)OS test devices running 24/7, and 40 of them are iOS 18 or 26. The problem is: for enterprise apps to be tested (signed with ADEP inhouse profile) the devices over iOS 18 require Enterprise App developers to be allowed at least once with physical control on-device after reboot, which is quite burdensome because we put all the devices in the restricted area, supposed to be used from the remote. Devices are logged into Apple ID for the prevention of Activation Lock but no preparation nor management via MDM over Apple Configurator 2. Is there any binary, tool, app that can check (letting us allow devices for those developers would be even better) if the Enterprise App developer(s) are allowed for the device via terminal or VNC?
Replies
0
Boosts
0
Views
478
Activity
Mar ’26
URGENT: No Account Holder Access – Cannot Accept Agreement – Production Blocked
We are facing a critical issue with our Apple Developer account that is currently blocking app releases. Context: Organization account (Apple Developer Program) Account Holder: Ben Kunkel Apple Business Manager integrated with Okta (SCIM) Issue: The original Account Holder was deleted from Apple Business Manager and re-created via SCIM The recreated account now shows as “Staff” (Source: Custom Sync) and cannot be modified In Apple Developer, Ben is still listed as Account Holder but does not see any options to accept agreements or manage the account A transfer request was initiated to me before he left the company, but I am unable to complete identity verification (“Invalid Submission” error) Result: No active Account Holder can take action Unable to accept the updated Apple Developer Program License Agreement App submissions and updates are blocked (production impact) This appears to be a cross-system identity mismatch between Apple Business Manager and Apple Developer due to SCIM provisioning. Has anyone faced a similar issue? Any guidance on resolving this or getting it escalated internally would be greatly appreciated. We already have open cases with Apple Support, but progress has been slow. Thanks in advance.
Replies
0
Boosts
0
Views
60
Activity
Mar ’26
Falcon application is intermittently not detected using system_profiler command
Issue - Falcon application is intermittently not detected using system_profiler command Use case - We are trying to fetch the list of installed applications on macOS using the system_profiler command. While this works for most applications, we are observing inconsistent behavior with the Falcon application — it is sometimes detected as installed and sometimes missing from the results, even though it is present on the system. This inconsistency is causing issues in reliably tracking installed security software. Command used - /usr/sbin/system_profiler SPApplicationsDataType
Replies
0
Boosts
0
Views
486
Activity
Apr ’26
pwpolicy -clearaccountpolicies and DDM Passcode Policies
If I have a macOS devices enrolled in MDM, with a DDM policy defined to deliver passcode settings to the device I can run: sudo pwpolicy -getaccountpolicies to see the configuration on the device. I can subsequently run: sudo pwpolicy -clearaccountpolicies Then all passcode policies applied in my declarations are cleared from the device allowing the user to set and use any password they want with no bearing on the delivered passcode settings. I have left my macOS devices for days on and off network and the pwpolicy data never returns. The passcode settings do not restore on the device until I do one of the following: manually re-push all declarations from MDM log off and log back on reboot the computer It was my understanding that DDM was meant to assess device state and self heal on its own without requiring an MDM service to re-push any commands. Based on this finding this seems broken or I may misunderstand how DDM is supposed to work. macOS version: 26.4.1
Replies
0
Boosts
0
Views
1.2k
Activity
Apr ’26
แอพนี้ทำให้เกิดเรื่องเกือบถึงแก่ชีวิต
เนื่องจากได้อ่านรายละเอียดเกี่ยวกับแล้วตรงและสิ่งที่เจอทั้งหมดหลังจากได้ทีการแจ้งไปเรื่องโดนแฮ็กข้อมูลและถูกโจรกรรมข้อมูลส่วนบุคคลทั้งหมด เจอสถานณ์ตรงตามส่วน คำเตือนเนื้อหาที่ละเอียดอ่อนทั้งหมด ตอนนี้สภาพจิตใจย้ำแย่เป็นอย่างมากและท้อใจอย่างที่สุดเพราะโดเดี่ยวสู้กับปัญหาและพยายามหาหลักฐานเพียงผู้เดียวซึ่งไม่เหลืแคนที่ไว้วางใจได้แม้แต่คนเดียว เพราะโดนใส่ร้ายทุกรูปแบบจนเสียงชื่อเสียงเหมือนกับผลักทุกคนออกไปจากชีวิตจนไม่เหลือแม้คนเดียวที่รับฟังทำให้พูดความจริงทั้งหมดไม่มีใครเชื่อและรับฟังแม้แต่คนเดียว เหตุที่แจ้งไปก่อนหน้านี้เป็นเวลาเกือบ 8 เดือนกว่าๆแล้วจนถึงปัจจุบันนี้ ยังไม่ได้รับกาคช่วยเหลือหรือไม่มีการช่วยเหลือใดๆทั้งสิ้น
Replies
1
Boosts
0
Views
160
Activity
Apr ’26
I am stuck at "Purchase your membership" for weeks
Good afternoon! I registered a developer account. I paid for the account. It said, "Please wait 48 hours." The money was debited. Then I received a request to send a document. I sent my document, but I still haven't received a response. It's been more than a week. Then I submitted a support ticket, but I still haven't received a response. Ticket number 20000112618805. Please help me solve my problem.
Replies
1
Boosts
0
Views
147
Activity
2w
One Week Waiting for Apple Developer Program Approval
I am writing to kindly request assistance regarding my Apple Developer Program enrollment. I submitted my application exactly one week ago, completed all required information, and successfully paid the $99 enrollment fee. I received a payment confirmation, but the status remains "Pending Approval" with no further updates or response from Apple. Could you please advise on the typical current processing time for Apple Developer Program approvals in 2026? Is a one-week waiting period normal, or should I take any additional steps?
Replies
1
Boosts
0
Views
96
Activity
2w
Issues Registering for D-U-N-S Number
Hi, I have not received any communication for more than 5 days now in the request to be issued with D-U-N-S Number
Replies
1
Boosts
0
Views
36
Activity
3d
Enrollement Pending
My Enrollment ID: 74P7XBUXVP. I submitted the application on 25th May. The status remains ‘Pending’—'Your enrollment is being processed’, and I have not received any further instructions or payment link. The process is significantly impacting my project timeline. I don't have any contact to support via emails or otherwise. I would appreciate if the Apple Developer Enrollment Team review my case and find a resolution.
Replies
1
Boosts
0
Views
147
Activity
2d
VisionOS 2.0 Main Camera Access Enterprise Entitlement Not Recognized in XCode
I am working on a project that requires access to the main camera on the Vision Pro. My main account holder applied for the necessary enterprise entitlement and we were approved and received the Enterprise.license file by email. I have added the Enterprise.license file to my project, and manually added the com.apple.developer.arkit.main-camera-access.allow entitlement to the entitlement file and set it to true since it was not available in the list when I tried to use the + Capability button in the Signing & Capabilites tab. I am getting an error: Provisioning profile "iOS Team Provisioning Profile: " doesn't include the com.apple.developer.arkit.main-camera-access.allow entitlement. I have checked the provisioning profile settings online, and there is no manual option for adding the main camera access entitlement, and it does not seem to be getting the approval from the license.
Replies
6
Boosts
0
Views
1.7k
Activity
Sep ’25
Could not create DeviceCheck Key with Enterprise account
I have admin access for our Enterprise account I can't see the option to create a DeviceCheck key needed for the App Attest functionality. Is there a limitation preventing this key from being generated on Enterprise accounts?
Replies
1
Boosts
0
Views
187
Activity
Jun ’25
Vision OS: HUD mode windows
If I correctly understand, a new Enterprise API has been introduced In visionOS 26 allowing to fix windows to the user frame of reference, implementing a something like an "head up display", with the window tracking the user movements. Is this API only available to enterprise applications, and if so is there a plan to make it available for every kind of app?
Replies
3
Boosts
0
Views
140
Activity
Jun ’25
Creating spatial video with one camera
Hello everyone I would like to create my own spatial video on my Apple Vision Pro. According to all the documentation from Apple, this requires two camera angles that enhance the spatial perception. I have purchased the Enterprise license with main camera access for this purpose. However, this only gives me access to the left main camera of the glasses. Is there a way to access the right camera as well? Or is the one camera image enough to create a spatial video by splitting the image, for example? I am open to any help and ideas. My goal is to create the video with the cameras on the glasses, not externally.
Replies
1
Boosts
0
Views
373
Activity
Jun ’25
Declarative Management Activations do not recover from failure
Hello All, I am currently developing a mobile management system using declarative management and for the most part it is pretty great. There is one consistent issue I have run into and it comes when testing VPP app installs with not enough licenses. When my server detects that it can't provide a license ID it will return a 404, which causes the rest of the DM syncing to stop, and the activation to throw an error. Per the documentation for using simple activation: An array of strings that specify the identifiers of configurations to install. A failure to install one of the configurations doesn’t prevent other configurations from installing The above would imply that if a config fails it should not affect anything else (aside from possibly reporting an error. Am I returning the wrong error code for it to continue or is the behavior correct and the documentation is wrong? Any additional info would be useful
Replies
2
Boosts
0
Views
1k
Activity
Sep ’25