I am testing sandbox subscribe but I always recieve DID_FAIL_TO_RENEW I try to create new sandbox account and clear purchase history but not work can anyone help?

I'm testing my app on a Testflight before release. Right now I haven't pass my review yet (was rejected). When I go to Settings > My name > Subscriptions I can see my subscription with an empty thumbnail(no app logo). Could anyone know how to solve this issue?

Hi everyone, I am working on a Unity iOS app. I am adding in-app purchasing in my app. I have added Unity IAP to the Unity project, as well as the code for initialising and purchasing a subscription with the product ID. I have also added my certificates and provisioning profile in Xcode with in-app purchasing capabilities. Also, I have set up an App Store Connect page with a non-renewing subscription with a unique product ID and all required information. The subscription status is ready to submit. I have added a sandbox tester account in it. In unity editor, it is working fine with fake purchase receipt. While testing in an iOS device, apple ID is logged out. But there is an error occurs everytime : IAP not initialized. Also I have uploaded a newer version of app on app store connect, it is in waiting for review status. Is there any step or something I am missing that it is not working in iOS device? Please help

Hey guys, I am developing a habit tracker app right now. I know it's basic but it's my first app and I wanted an easy start but this is more of a struggle than I thought. So I am trying to publish my app fully on the App Store however everytime I do there is some kind of bug with it. But when I test it, it works perfect for me. Anyways, in this case the reviewer said when they go to the pro page of my app to purchase a pro subscription and try to press upgrade to pro nothing pops up. It pops up normally for me on my iPhone but not other devices. I wanted to make sure if this was normal or if there is something I am supposed to fix. Any help is appreciated. Thank you.

CONTEXT: iOS: 18.2.1 || macOS: 15.4 || Xcode: 16.2 || App status: Not yet released || In-app purchase type: Subscription || App version: 1.0, Build 3 ISSUE:
 App Store Connect has rejected our latest app submission with the instructions “…submit your in-app purchases and upload a new binary in App Store Connect…”. Unfortunately, the required "In-App Purchases and Subscriptions" section is missing from the ‘version page’ of our submission. This is further complicated by the fact that we had already tested the subscription in App Store Connect’s sandbox, where it successfully returned the non-domestic storefront pricing for Hungary (HUF1,490.00/year). After reviewing nearly four dozen Apple pages of documentation and a dozen Apple forum posts, we found only one relevant link: https://developer.apple.com/help/app-store-connect/manage-submissions-to-app-review/submit-for-review Unfortunately, the instructions under the disclosure triangle: "Submit an in-app purchase for the first time" confirm that the "In-App Purchases and Subscriptions" section is missing from our version page. Additionally, review of the blue warning box on the Subscription page includes the following instructions: "…Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page…" Unfortunately, this section does not exist on our version page, confirming that there is no specific section labeled "In-App Purchases and Subscriptions" available. Similar issues have been reported by other developers. See this Stack Overflow thread for additional context: https://stackoverflow.com/questions/73098652/app-store-connect-in-app-purchase-and-subscriptions-section-missing HISTORY: Successfully created and sandbox tested the subscription in App Store Connect. Reviewed over five dozen pages of Apple documentation and forum posts as well as Stack Overflow. Have repeatedly loaded and checked the 'version page' for the "In-App Purchases and Subscriptions" section, which is unfortunately missing from our submission. QUESTIONS: Where is the "In-App Purchases and Subscriptions" section located, if not on the 'version page' of our submission? Is there an alternative method to submit in-app purchases and upload a new binary in App Store Connect? Do we need to remove any part of the submission to access the "In-App Purchases and Subscriptions" section? What is the risk of losing our app name 'Concensus' in the Apple App Store if we delete any portion of the submission? We would appreciate guidance on how to proceed with submitting our in-app purchase subscription along with our new app version. Grateful Indeed.

Hello, For In App Purchases with a renewable subscription, does the originalTransactionId change in the following scenarios? Case 1: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to the same subscription A within the same Subscription Group SG1. Case 2: A user subscribes to a subscription A within a Subscription Group SG1. The user then cancels it at the end of the month. Comes back later to subscribe to subscription B within the same Subscription Group SG1.

This is a copy of a reply to this post. https://developer.apple.com/forums/thread/722222?page=1 I'm posting as new in the hope someone might have more up-to-date information, as I'm pulling out what little hair I have left. I'm using Storekit 2, testing in Xcode with a local Storekit config file. I have created a very minimal system to investigate this issue. I have a SwiftUI-based window using SubscriptionStoreView, and my app set up with the usual listener. I have four types of auto renewing subscription, configured in the local Storekit config file. With my app running, I subscribe to the lowest-level subscription I offer, via the SubscriptionStoreView. Notification of the inital purchase arrives, but subsequent auto-renewals do not trigger any action in my listener for Transaction.updates. They arrive as expected in the Transaction Manager. Radio silence in my listener. If I upgrade one subscription (via my SubscriptionStoreView) I see this reflected in the UI immediately, and also in the Transaction Manager, but the update that arrives in Transaction.updates refers to the old subscription, and has the isUpgraded flag set to false. Also, can anyone remind me what the grey warning triangle next to entries in the Transaction Manager means. I'm assuming it means unfinished, as that's what the sidebar indicates. Can the testing system really be this broken, or am I wildly off the mark? Unless I'm doing something fundamentally wrong this all seems extremely flakey, but happy to be proved wrong. I find this all rather unsettling if I can't test reliably, and am concerned that I my app may end up in this situation if I use storekit 2: https://stackoverflow.com/questions/73530849/storekit-renewal-transactions-missing-in-transaction-all-or-transaction-updates

I am currently using the App Store Server API Get All Subscription Statuses in the app I am in charge of. Please let me confirm the following regarding Get All Subscription Statuses. ■Prerequisites The language used is Objective-c, and I am using both XCode 15 and 16. I also have an App Store Connect account. ■Questions Is it possible to set and test each status of the App Store Server API Get All Subscription Statuses with TestFlight?

Dear Apple Support Team, Hello! I am currently developing the in-app subscription functionality using Apple IAP API and have encountered a serious technical issue while processing subscription data. I would like to report this issue to you. Issue Description: When calling the subscription API endpoint, the same OriginalTransactionId returns inconsistent results. Specifically, a particular transaction ID (let's call it TransactionId_A) should belong to the subscription order with OriginalTransactionId_A, but it is currently incorrectly associated with OriginalTransactionId_B. This issue severely affects our ability to accurately manage and process subscription data. Here are the relevant log details for your reference: API Endpoint Requested: https://api.storekit.itunes.apple.com/inApps/v1/subscriptions/{TransactionId_A} (Note: The link is a placeholder for the actual API endpoint.) Log Information on February 21, 2025, at 09:40:09: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_A}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } Log Information on March 21, 2025, at 09:38:49: { "AppAccountToken": "{AppAccountToken}", "BundleId": "{BundleId}", "Currency": "CNY", "Environment": "Production", "ExpiresDate": {ExpiresDate}, "InAppOwnershipType": "PURCHASED", "IsUpgraded": false, "OfferDiscountType": "", "OfferIdentifier": "", "OfferType": 0, "OriginalPurchaseDate": {OriginalPurchaseDate}, "OriginalTransactionId": "{OriginalTransactionId_B}", "Price": {Price}, "ProductId": "{ProductId}", "PurchaseDate": {PurchaseDate}, "Quantity": 1, "RevocationDate": 0, "RevocationReason": 0, "SignedDate": {SignedDate}, "Storefront": "CHN", "StorefrontId": {StorefrontId}, "SubscriptionGroupIdentifier": "{SubscriptionGroupIdentifier}", "TransactionId": "{TransactionId_A}", "TransactionReason": "PURCHASE", "Type": "Auto-Renewable Subscription", "WebOrderLineItemId": "{WebOrderLineItemId}" } From the above logs, it is evident that the same transaction (TransactionId_A) returns different OriginalTransactionId values at different times, which is clearly not expected and severely impacts our ability to correctly process and manage subscription data. I hope you can address and investigate this issue as soon as possible. If you need any further information or assistance, please feel free to contact me. Thank you for your support! Best regards!

For Apple subscription payments, my server does not receive notifications for production environment payments, but it can receive notifications for sandbox payments at the same notification address.

Hello Apple Developers, I’m reaching out to the community with a concept that I truly believe could be a natural fit for the Apple ecosystem: A privacy-focused, iOS-exclusive dating app designed to enhance connections between Apple users while staying true to Apple’s commitment to security and user privacy. The idea is to create an iOS-only dating platform that fosters relationships between users who are part of the Apple ecosystem. The app would integrate seamlessly with Apple’s services (iMessage, FaceTime, Siri, etc.) and provide a premium user experience, where privacy is a priority. Apple users already prefer to communicate using Apple services (iMessage, FaceTime). A dating app designed specifically for iOS users would deepen this ecosystem lock-in, making it easier for Apple customers to connect within a trusted space. Apple is already known for its privacy focus, and an iOS-exclusive dating app would build upon that reputation. It would ensure secure, private interactions, minimizing the risks associated with data sharing in most dating apps today. The app could integrate directly with features like iCloud, Apple Pay (for date-night bookings), and Siri (for matchmaking suggestions), offering users a truly native iOS experience. While the app would remain free to use, here are a few potential monetization methods: Bundling with Apple One/iCloud+ for premium matchmaking features. Apple Pay-based date-night deals with local partners. I’d love to hear your thoughts on whether Apple might be open to this idea. Would there be any challenges from a technical or business perspective in creating a dating app exclusively for iOS users? I’m looking forward to hearing from you all, and thank you for your time and insights. Yours Truly, CapNKirk P.S. This is an idea. But I do not care who uses, implements, or executes this idea. I just want to see Apple take advantage of it.

We set up monthly subscription with a 1-month free trial. We tested it with Sandbox and TestFlight, and the subscription worked as expected. The app is now available on Apple Store, but the monthly subscription is changed to One-Time Charge on Apple Store. When we try to download our app, it asks One-Time Charge with the cost of the subscription fee before downloading the app. However, in our testing, the app was able to be installed without this One-Time Charge, and both free trial and subscription worked well. Does anyone have had the similar issue before? How would you suggest the fixing? Thanks in advance!

Sorry but I'm not good at English. Is the originalTransactionId received for the same subscription by the same user the same in Store Kit v1 and Store Kit 2? Also, will the originalTransactionId be the same even if the subscription price is changed?

Hi, I am experiencing an issue with in-app subscriptions in my React Native application known-singles, using the react-native-iap library. When a user subscribes to a plan, the transaction executes successfully, and a receipt is returned. However, the transaction remains in a pending state indefinitely and does not update. Additionally, the transaction amount is not deposited into my bank account, even though all banking details are correctly set up in App Store Connect. We have thoroughly debugged the issue on our end but could not identify the cause. TestFlight transactions complete successfully, but real purchases remain stuck in pending status. Here are the relevant details of our implementation: React Native version: 0.60.4 react-native-iap version: 4.2.2 Could you please assist in resolving this issue? Any guidance on why transactions are not being completed and why payouts are not being processed would be greatly appreciated. Looking forward to your support.

I think it can be dismissed with dismiss() onInAppPurchaseCompletion action handler but I have no reason to handle it, and if it's not handled it will show error alerts for you (see documentation). How can I dismiss it and still benefit from default onInAppPurchaseCompletion action? Thanks,

Mid January our active subscriptions of our app went to 0 from one day to the other. We have both yearly and monthly subscriptions and hence it should not be 0. we can also see active subscriptions in our user database. anyone else facing this issue? There was another thread from august 2023 that had the same issue but no solution has been posted.

Hi, I have an app where user can select an amount within range 20$ - 2500$ and purchase tokens worth that amount, so if he pays 520$ he gets 520 tokens. They can then use these tokens to unlock content within the app. As far as I've seen, in-app purchase doesn't allow custom price set by user. So does this mean we can use third-party payment services? If no, how can we achieve this using in-app purchase. Thank you.

I am using the standard SwiftUI component for subscription management, and on one device it is showing the user as unsubscribed when their sub is still in service. The subscribe button is active but inert, doesn't do anything. Ideas?

I have auto-renewable subscriptions, and in Xcode everything works fine. It shows a list of subscriptions where I can make a test purchase. But when I send it for review, the review team, as well as TestFlight, simply do not have subscriptions. If the problem was in the code, it would not work in the sandbox as I think. But I think that I configured everything correctly in the subscription settings. The only thing: it shows there for the subscription in appstoreconnect that it is preparing for review, but nothing can be done about it, because it will be solved with the first release of the application. But I do not know where else to look and what to do. The problem is probably not in the code, but I also redirected the subscription config in appstoreconnect a bunch of times. I asked help on review team, no way. Tried to google and chat GPT, no ideas where to find a solution.

Hi, I have a problem with StoreKit regarding in-app subscription purchases. When I upload the app to TestFlight and during the review process, it doesn’t work on a real device. However, it works fine on the simulator. I get the error: "Subscription unavailable" (see image). Does anyone know what might be causing this and how to fix it? Please help!