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“Account Locked”

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Cannot access my developer account because of 'Too many verification codes have been sent. Enter the last code you received or try again later.'
I have been trying to get into my account for several days now and I have tried everything. First of you cannot get support because you need to be logged in so had to make another account to be able to post this. And even then the support is not working. Send an email a while ago and tried the call option and I have gotten no response from both. I was supposed to launch my app last week and I have just not be able to log into my account. I keep getting the 'Too many verification codes have been sent. Enter the last code you received or try again later.' I didn't even do that, I just tried to log in and had that there. I have waited days and it's still there. I have tried changing the number for which I waited a day and now it's told me to wait another 6 days. This has caused so many problem and the lack of support is unbelievable. Can anyone please help me get into my account or advise on what I can do ASAP. Thanks, Usama
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2w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Thank you for your replies. Unfortunately, this didn't help either. I developed an app with SwiftDate in a GroupContainer. The data model is stable, and all relationships are optional. The next step should be to switch to an iCloudContainer. Both computers are on the same network and have internet access and access to the developer account. I disabled and re-enabled automatic signing. No change. A comparison of the project.pbxproj files showed two new lines in the non-functional project: 913a913 CODE_SIGN_IDENTITY = Apple Development; 948a949 PROVISIONING_PROFILE_SPECIFIER = ; I manually deleted these two lines and restarted Xcode. There was no change in behavior; the same error occurred. I also manually downloaded the profile from the developer website and tried to sign it manually. But this deployment profile has the same error again: Entitlements: 8 included, 1 Missing What surprises me is that the working version on the MacBook lists 12 entitlements. The entitlements are identical on both systems
2w
Title Notarization submissions stuck “In Progress” for 5+ days (SwiftUI macOS menu bar app)
Notarization submissions stuck “In Progress” for 5+ days (SwiftUI macOS menu bar app) Hello, I’m experiencing an issue where all notarization submissions remain “In Progress” for several days. Environment macOS native app written in Swift / SwiftUI Menu bar application Built with Xcode Developer ID Application signing Hardened Runtime enabled App Sandbox disabled Uses SMAppService for “Start at Login” Artifact structure ClaudeUsageTracker.zip └ ClaudeUsageTracker.app (no nested directory) Verification codesign --verify --deep --strict --verbose=2 ClaudeUsageTracker.app This succeeds without errors. Notarization submissions 2026-03-06 — In Progress ID=215814fc-57c5-4f99-88fe-ed2db4d3e3d9 2026-03-06 — In Progress ID=70948178-191c-4840-a9c7-52c321b725e5 2026-03-09 — In Progress ID=14a88b79-df4d-4d83-9bfe-fa6eafc9bf76 All submissions remain In Progress for 5+ days, and notarytool log is not available yet. Command used xcrun notarytool submit ClaudeUsageTracker.zip --keychain-profile notarytool-profile The app is
9
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400
2w
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.st
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238
2w
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an inv
2
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249
3w
Reply to question about migrating `Sign in with Apple`
Hi @Dick_Long, Thanks for your questions. You wrote: A. From the document above, can I performed the Steps 1&2 before the app transfer? if so, is there a maximum lead time for these transfer_subs? To migrate their users, the transferring team (Team A) must obtain their user access token(s) and generate a transfer identifier(s) prior to initiating the app transfer. If the app belongs to an app group, Team A must also ungroup them before initiating the transfer. If the app is configured with a Services ID, it will also transfer. If Team A wants to keep the Services ID, they must remove the association with the app before initiating the transfer. Important: If a user doesn’t use any other applications from Team A, Team A will no longer be able to communicate with the migrated user using their private email address after the transfer. Next, you wrote: B. Regarding Step 5(Team B exchanging transfer identifiers via https://appleid.apple.com/auth/usermigrationinfo) are there specific rate limits (requests per se
3w
question about migrating `Sign in with Apple`
We need to transfer an App to other developer account, both the account are belong to our company. As we know, our app is using the Sign in with Apple function that we need to do some transfer job and we refer to this document: https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer. There is a lot of users using the Sign in with Apple in our app, totally serval millions. To avoid risks as much as possible that we have to make the work flow very clearly, so we're seeking help here. I have serval questions, some I've got the answers from Google gemini and this Forums, I will list them below, please take a look what I understanding is correct or not, thanks. A. From the document above, can I performed the Steps 1&2 before the app transfer? if so, is there a maximum lead time for these transfer_subs? B. Regarding Step 5(Team B exchanging transfer identifiers via https://appleid.apple.com/auth/usermigrationinfo) are there specific rat
1
0
225
3w
Reply to iPhone 17 Pro on iOS 26.3 stays unavailable in xcrun devicectl list devices even with Xcode 26.4 beta 2
Thanks, Ed. I checked the code-level support request page and pushed Start Your Request, but my account currently can’t access it. Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement. It may be related to my current Apple Developer Program membership status, which I haven’t completed yet, but I’m not certain. For now, I’ll continue through the existing Feedback report and the forums route, and I’ll follow up here if I receive any additional findings.
3w
Reply to Need help updating contact information in Apple Developer Program enrollment
Thank you for your post. If you have already contacted the developer program, you are on the right track. Allow them ample time to process your application thoroughly. They will promptly contact you if any issues arise, and you can provide the necessary information to resolve them. I ‘m sure this is not needed, but in case you need to contact them for anything else. The developer account support contact information is here https://developer.apple.com/contact Albert Pascual
  Worldwide Developer Relations.
3w
Three Apps Stuck in “Waiting for Review” for Over a Month – No Responses Received
Hello, I am trying to understand what is happening with my submissions because the situation has become very unusual. I currently have three applications in the App Store review queue: • Healthoria – submitted Feb 5, 7:01 PM • OrbitGoals – submitted Feb 17, 4:11 PM • Memochron – submitted Mar 10 All three of them are still in “Waiting for Review.” The first submission has now been waiting for over a month. During this time I have sent support emails and submitted an expedited review request, but I have not received any response or update. What makes this situation more confusing is that most developers report review times of 2–3 days. Seeing my apps remain in the queue for weeks without any communication makes it difficult to understand whether there is a technical issue, an account-related delay, or something else affecting the process. I completely understand that review times can vary, but having three separate apps all stuck in the same stage for this long seems highly unusual. If anyone from App
1
0
87
3w
APP WAITING FOR REVIEW 20+ DAYS
My app has been stuck in the In Review state for over 20 days now (submitted in mid-February). It is now March, and I have had zero movement. What I’ve checked: Resolution Center: Empty. No pending questions or requests. Account Status: Active and in good standing. This delay is severely impacting our launch timeline. Is anyone else experiencing a similar Black Hole right now, or is it just me? If you managed to get yours unstuck, what did you do? Any advice from Apple staff or fellow devs would be greatly appreciated.
1
0
59
3w
Cannot access my developer account because of 'Too many verification codes have been sent. Enter the last code you received or try again later.'
I have been trying to get into my account for several days now and I have tried everything. First of you cannot get support because you need to be logged in so had to make another account to be able to post this. And even then the support is not working. Send an email a while ago and tried the call option and I have gotten no response from both. I was supposed to launch my app last week and I have just not be able to log into my account. I keep getting the 'Too many verification codes have been sent. Enter the last code you received or try again later.' I didn't even do that, I just tried to log in and had that there. I have waited days and it's still there. I have tried changing the number for which I waited a day and now it's told me to wait another 6 days. This has caused so many problem and the lack of support is unbelievable. Can anyone please help me get into my account or advise on what I can do ASAP. Thanks, Usama
Replies
1
Boosts
0
Views
115
Activity
2w
Reply to Provisioning profile missing entitlement: com.apple.developer.icloud
Thank you for your replies. Unfortunately, this didn't help either. I developed an app with SwiftDate in a GroupContainer. The data model is stable, and all relationships are optional. The next step should be to switch to an iCloudContainer. Both computers are on the same network and have internet access and access to the developer account. I disabled and re-enabled automatic signing. No change. A comparison of the project.pbxproj files showed two new lines in the non-functional project: 913a913 CODE_SIGN_IDENTITY = Apple Development; 948a949 PROVISIONING_PROFILE_SPECIFIER = ; I manually deleted these two lines and restarted Xcode. There was no change in behavior; the same error occurred. I also manually downloaded the profile from the developer website and tried to sign it manually. But this deployment profile has the same error again: Entitlements: 8 included, 1 Missing What surprises me is that the working version on the MacBook lists 12 entitlements. The entitlements are identical on both systems
Replies
Boosts
Views
Activity
2w
Title Notarization submissions stuck “In Progress” for 5+ days (SwiftUI macOS menu bar app)
Notarization submissions stuck “In Progress” for 5+ days (SwiftUI macOS menu bar app) Hello, I’m experiencing an issue where all notarization submissions remain “In Progress” for several days. Environment macOS native app written in Swift / SwiftUI Menu bar application Built with Xcode Developer ID Application signing Hardened Runtime enabled App Sandbox disabled Uses SMAppService for “Start at Login” Artifact structure ClaudeUsageTracker.zip └ ClaudeUsageTracker.app (no nested directory) Verification codesign --verify --deep --strict --verbose=2 ClaudeUsageTracker.app This succeeds without errors. Notarization submissions 2026-03-06 — In Progress ID=215814fc-57c5-4f99-88fe-ed2db4d3e3d9 2026-03-06 — In Progress ID=70948178-191c-4840-a9c7-52c321b725e5 2026-03-09 — In Progress ID=14a88b79-df4d-4d83-9bfe-fa6eafc9bf76 All submissions remain In Progress for 5+ days, and notarytool log is not available yet. Command used xcrun notarytool submit ClaudeUsageTracker.zip --keychain-profile notarytool-profile The app is
Replies
9
Boosts
0
Views
400
Activity
2w
Reply to Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Did you solve it? I'm currently logging in with a Japanese Apple ID, and my Store account is also from Japan, but ExternalPurchaseCustomLink.isEligible is still returning false. I've configured it with: .entitlements: com.apple.developer.storekit.custom-purchase-link.allowed-regions jp SKExternalPurchaseCustomLinkRegions jp
Topic: App & System Services SubTopic: StoreKit Tags:
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Activity
2w
Unable to enable eligibility for External Purchase Link APIs — seeking clarification
Hello, I am currently implementing External Purchase Link and External Purchase Custom Link and am encountering an issue where both ExternalPurchaseLink.canOpen and ExternalPurchaseCustomLink.isEligible always return false under all test conditions. I would like to confirm whether my setup is missing any required steps or whether this behavior is expected. Below are the details of my current environment and configuration: 🔧 1. Development Environment Xcode: 16.3, 16.4, 26.0 beta 4 Devices: iPhone running iOS 26.2 beta iPhone running iOS 16.7.12 macOS 15.5 (real device testing) Simulator iOS 18.0 Build Type: Local development build using a Developer Provisioning Profile Sandbox account signed in during testing 🔑 2. Entitlements (Developer site & Xcode) In Certificates → Identifiers → App ID, both capabilities are enabled: StoreKit External Purchase StoreKit External Purchase Link The .entitlements file in Xcode includes: com.apple.developer.storekit.external-purchase = YES com.apple.developer.st
Replies
2
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0
Views
238
Activity
2w
Reply to Apple Support are you even here?
hi all, same here. Need the account to publish a new app and deadline is closing. No reply at all from Apple Contact. Call the hotline for apple support and was told to email Apple Developer Program support. No call but email only. Email many times with auto-response with a ticket ID. Stuck. Is Apple US people going for war or what? No one manning emails
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2w
Reply to Assistance Needed with Apple Developer Account Payment Issue
Hi, I face the same issue and apple developer account contact not responding to ticket logged. Has your issue resolved? Can share how u solve the payment issue?
Replies
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Views
Activity
2w
Join WWDC in Apple Park
Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an inv
Replies
2
Boosts
0
Views
249
Activity
3w
Reply to question about migrating `Sign in with Apple`
Hi @Dick_Long, Thanks for your questions. You wrote: A. From the document above, can I performed the Steps 1&2 before the app transfer? if so, is there a maximum lead time for these transfer_subs? To migrate their users, the transferring team (Team A) must obtain their user access token(s) and generate a transfer identifier(s) prior to initiating the app transfer. If the app belongs to an app group, Team A must also ungroup them before initiating the transfer. If the app is configured with a Services ID, it will also transfer. If Team A wants to keep the Services ID, they must remove the association with the app before initiating the transfer. Important: If a user doesn’t use any other applications from Team A, Team A will no longer be able to communicate with the migrated user using their private email address after the transfer. Next, you wrote: B. Regarding Step 5(Team B exchanging transfer identifiers via https://appleid.apple.com/auth/usermigrationinfo) are there specific rate limits (requests per se
Replies
Boosts
Views
Activity
3w
question about migrating `Sign in with Apple`
We need to transfer an App to other developer account, both the account are belong to our company. As we know, our app is using the Sign in with Apple function that we need to do some transfer job and we refer to this document: https://developer.apple.com/documentation/technotes/tn3159-migrating-sign-in-with-apple-users-for-an-app-transfer. There is a lot of users using the Sign in with Apple in our app, totally serval millions. To avoid risks as much as possible that we have to make the work flow very clearly, so we're seeking help here. I have serval questions, some I've got the answers from Google gemini and this Forums, I will list them below, please take a look what I understanding is correct or not, thanks. A. From the document above, can I performed the Steps 1&2 before the app transfer? if so, is there a maximum lead time for these transfer_subs? B. Regarding Step 5(Team B exchanging transfer identifiers via https://appleid.apple.com/auth/usermigrationinfo) are there specific rat
Replies
1
Boosts
0
Views
225
Activity
3w
Reply to iPhone 17 Pro on iOS 26.3 stays unavailable in xcrun devicectl list devices even with Xcode 26.4 beta 2
Thanks, Ed. I checked the code-level support request page and pushed Start Your Request, but my account currently can’t access it. Your account can’t access this page. There may be certain requirements to view this content. If you’re a member of a developer program, make sure your Account Holder has agreed the latest license agreement. It may be related to my current Apple Developer Program membership status, which I haven’t completed yet, but I’m not certain. For now, I’ll continue through the existing Feedback report and the forums route, and I’ll follow up here if I receive any additional findings.
Replies
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Views
Activity
3w
Reply to iPhone 17 Pro on iOS 26.3 stays unavailable in xcrun devicectl list devices even with Xcode 26.4 beta 2
Thanks, Ed. I tried the code-level support request link in your post, but it currently leads to a “The page you’re looking for can’t be found” page on my side. I’m signed in to my Apple Developer account. Is there another direct link I should use to open the request?
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3w
Reply to Need help updating contact information in Apple Developer Program enrollment
Thank you for your post. If you have already contacted the developer program, you are on the right track. Allow them ample time to process your application thoroughly. They will promptly contact you if any issues arise, and you can provide the necessary information to resolve them. I ‘m sure this is not needed, but in case you need to contact them for anything else. The developer account support contact information is here https://developer.apple.com/contact Albert Pascual
  Worldwide Developer Relations.
Replies
Boosts
Views
Activity
3w
Three Apps Stuck in “Waiting for Review” for Over a Month – No Responses Received
Hello, I am trying to understand what is happening with my submissions because the situation has become very unusual. I currently have three applications in the App Store review queue: • Healthoria – submitted Feb 5, 7:01 PM • OrbitGoals – submitted Feb 17, 4:11 PM • Memochron – submitted Mar 10 All three of them are still in “Waiting for Review.” The first submission has now been waiting for over a month. During this time I have sent support emails and submitted an expedited review request, but I have not received any response or update. What makes this situation more confusing is that most developers report review times of 2–3 days. Seeing my apps remain in the queue for weeks without any communication makes it difficult to understand whether there is a technical issue, an account-related delay, or something else affecting the process. I completely understand that review times can vary, but having three separate apps all stuck in the same stage for this long seems highly unusual. If anyone from App
Replies
1
Boosts
0
Views
87
Activity
3w
APP WAITING FOR REVIEW 20+ DAYS
My app has been stuck in the In Review state for over 20 days now (submitted in mid-February). It is now March, and I have had zero movement. What I’ve checked: Resolution Center: Empty. No pending questions or requests. Account Status: Active and in good standing. This delay is severely impacting our launch timeline. Is anyone else experiencing a similar Black Hole right now, or is it just me? If you managed to get yours unstuck, what did you do? Any advice from Apple staff or fellow devs would be greatly appreciated.
Replies
1
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0
Views
59
Activity
3w