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“Account Locked”

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Game Center fails to connect, locks up settings.
In 10.1 beta (14B72), my game center connection logs me out and fails to reconnect until I reboot of the device (iPhone 6S+). When the lockout occurs, I go into settings and select the Game Center setting, it locks up the settings app entirely - the Game Center selection remains grey to indicate my selection, but the view never changes and I cannot select or scroll the settings view. I can return to the home screen, but then going back to settings brings up a blank view (apparently its still locked up in GameCenter). Eventually it appears to timeout or crash the settings, after which the settings can be reopened successfully, but game center remains unable to connect.
0
0
742
Oct ’16
Background Health Store Access for Lock Screen Widgets
It's fairly well know and stated that the Apple Health / HealthKit data store is unavailable when iPhone is locked. Since Lock Screen Widgets were introduced there's been a feature parity mismatch with Apple's own Fitness app which is able to display updating Activity Rings on the Lock Screen. Third party apps cannot do this and have to rely unlocking their device to then trigger an update. This means they often display stale and wrong Health data. With the release of iOS 18 beta, I see no changes to this... Is there anything I've missed? Currently for requesting the Timeline Updates on my Widget I have to just keep requesting updates as often as possible and hope that each time the iPhone might be unlocked.... This is inefficient and a waste of device resources. Even a Widget timeline reload API that let the developer say Only call update if iPhone unlocked would be useful.
4
0
1.9k
Jun ’24
Change lock screen background on Mojave
I feel really stupid but I found an answer to my question BUT I don't know how to even follow the instructions. I know how to get to Finder but that's where it stops. I'm sorry but I don't understand. Can someone help me please and explain in differently? I understand that this is probably so simple but I feel like a dunce. Thank you in advance. Below is copied from another post:Diwu Oct 5, 2018 10:15 AM (in response to CoryT87)This is how you can change your lock screen background (in macOS Mojave 10.14).Navigate to '/Library/Desktop Pictures/' though your terminal/finder. There you'll find all your wallpapers provided by Apple. Now you'll find a file named 'Mojave.heic', this is the file that is used as your lockscreen background. Now you can make a custom background and save it as Mojave.jpg (make sure to use the correct dimentions). The last step is to change the extension to .heic. It'll ask you to use '.jpg' or '.heic'. Click on '.heic' ofcourse. Now log out and see the magic happen.In short1.
4
0
6.9k
Dec ’18
A problem with the Account Holder ID
Hello, I'm trying to renew my Appstore Connect subscription but unfortunately I'm facing problems. Our Account Holder ID is locked and when he tries to log in an error message keeps showing up saying This Apple ID has been Locked. Contact your Administrator or Manager to reset your password and unlock your account. whose the admin or manager in this case? I contacted the support multiple times and they referred me to this link. https://support.apple.com/en-us/HT201487 We tried these steps but sadly no luck. whenever he tries to change the password an error message keep popping up saying Need to reset your password? Contact your organization’s Administrator or Manager and ask them to reset the password for your Managed Apple ID
1
0
906
May ’23
Is bluetooth available in a "locked screen" camera capture extension?
I created a locked camera capture extension as explained in Apple's documentation. I'm trying to explore the possibilities of using a bluetooth peripheral from that extension - anybody knows if this is possible? The CBCentralManagerDelegate reports .unsupported in func centralManagerDidUpdateState, even if I have provided all the permissions in Info.plist.
1
0
585
Nov ’24
Is there a way to identify when a user transitions from using the app to the lock screen?
Hi,I'm trying to differentiate when a user is using their phone (e.g., on Google or another app) vs when a user is on the lock screen. We're trying to prevent cheating for our bar trivia app and in order to do this we need to know when the players are searching for Google for answers or they're just on the lock screen. Would love your thoughts and feedback on this!Thanks,Evan
2
0
187
May ’16
Lock Screen not displaying information
I’ve had this issue carrying over ever since iOS 10 Beta 2 all the way to iOS 11.2 Beta 3 so far, and from iPhone 6 Plus, to iPhone 7 Plus, to now IPhone X Currently on iPhone X (64 GB) from T-Mobile running iOS 11.2 Beta 3 Cannot recreate on command, happens randomly When I wake my device, all I see is my wallpaper, my carrier on the top left and battery and other icons on the right and nothing else. The time isn’t shown, the flashlight and camera shortcuts aren’t visible and any notifications are also not shown. Tapping where the notifications should be triggers them normally, but they’re just not displayed. Pulling Notification Center reveals the same thing. Swiping to show the Widgets works but they’re also not displayed, and swiping to open the camera just makes what little information I have on top of the screen disappear and the camera doesn’t open. Swiping to go home takes me back normally At least on the iPhone 7 Plus, not even a system restore via iTunes on PC would fix it Here I have a screen recor
3
0
1.1k
Nov ’17
Individual account to organisation account migration
Hi, I requested to migrate my Individual account to organisation account few days back. While the migration is under process, all my apps published under the individual account are unable to receive push messages. Although there is a message on my developer home screen that reads - Certain features of developer account are unavailable during the migration process, I wonder if the push messages are also not available during this time. if it is so, then Apple support team must give a second thought to this unavailability of push messages (Which I guess is due to suspension of certificates in developer account during migration process) which makes certain apps useless without them.
1
0
1.8k
Oct ’20
How do I keep an app "on top" even when the lock screen is on?
When iOS 12 first came out, I saw a tip in my iPhone tell me that it is possible to cause an app to stay on top. I take it the app would be active even when the lock screen is on. This is useful to me, but I can't find documentation for this feature. I'm not even able to find the Setting in iOS that enables it, which the tip I saw showed. Anybody know what this feature is called and where I can find documentation on it?
Topic: UI Frameworks SubTopic: UIKit Tags:
0
0
1.5k
Nov ’18
Image brightness adapts despite exposure lock
Short summary When setting exposureMode to .locked or .custom the brightness of a video stream still changes depending on the composition and contrast of the visible scene. These changes seem to come from contrast enhancements or dynamic range optimizations and totally break any analysis of the image that requires to assess absolute luminance. While exposure lock seems to indeed lock the physical exposure parameters of the camera (shutter speed and ISO), I cannot find any way to control these soft modifiers. Details Background I am the developer of the app phyphox, an educational app that makes the phone's sensors accessible to students as measurement tools in science experiments. Currently I am working on implementing photometric measurements through the camera and one very important aspect of it is luminance measurements. This is particularly relevant since the light sensor of the phone has no publicly accessible API and the camera could to some extend make experiments available t
1
0
571
Apr ’25
Seeking help for MDM activation lock issue
We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:text/plain, application/json, application/*+json, /, X-ADM-Auth-Session:1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41, X-Server-Protocol-Version:3, Content-Type:application/json, Content-Length:133] Request Body : {device:K2LP4HQXJ4,escrow_key:QRV7D-JPPMQ-Z90N-1VN8
1
0
803
Aug ’24
Does fcntl () or something else support 'File Descriptor' specific (& not process specific) byte-range advisory lock with support for shared/exclusive locking in macOS (& also iOS)?
Hello friends, For our application development on macOS (& also IOS), we need advisory locks which are 'File Descriptor' specific locks and not process specific. It is also important that they should support byte-range locking & shared/exclusive locking. Additionally, the same process can take multiple byte-range locks at the same time to support various combinations. Basically, we want to coordinate between multiple processes reading/writing to the same file simultaneously using advisory locks (byte-range & shared/exclusive). And we want to give flexibility to users to give file paths with all combinations like using ‘soft/hard links’, network shared file paths, etc. We see that 'fcntl ()' system call comes closest to our requirement. However, locks taken using standard commands FSETLK/ FGETLK, are process-specific locks & not file descriptor specific lock. That means, assuming one file descriptor has taken a byt
2
0
986
Jan ’21
Iphone 5 when in usage and no lock screen doesn't shut off
Iphone 5 when in usage and no lock screen doesn't shut off, but as soon as i put it in lock screen the iphone 5 shuts down and i must press home power for 20 sec to start it again and this happens always when i lock my phone. Now i'm using my iphone 5 with Ios 9.2 with no lock screen and with low brightness to save more battery. Apple Iphone 5 isn't as you expected.iPhone 5, iOS 9.2
1
0
183
Dec ’15
Locked out beta / no upgrade found, ...
Hello!I think I still had beta2 or 3 running on my ipad ng (1st retina version with 30pin port).I got some popup warnings regards old ios version. but eveytime I went to the softwareupgrade menu it told me I had the most recent version. (refering to KB HT1808)I had even flied a feedback report for that, ...Now the ipad locked itself with the info the version is expired. When I connect it to itunes it says:and then a check for an update tells me iOS 9.0 - is the current version.And sure, I did a restart of the ipad as well, .... it goes in the activation mode which then fails.Any idea how to fix this?
8
0
801
Aug ’15
Game Center fails to connect, locks up settings.
In 10.1 beta (14B72), my game center connection logs me out and fails to reconnect until I reboot of the device (iPhone 6S+). When the lockout occurs, I go into settings and select the Game Center setting, it locks up the settings app entirely - the Game Center selection remains grey to indicate my selection, but the view never changes and I cannot select or scroll the settings view. I can return to the home screen, but then going back to settings brings up a blank view (apparently its still locked up in GameCenter). Eventually it appears to timeout or crash the settings, after which the settings can be reopened successfully, but game center remains unable to connect.
Replies
0
Boosts
0
Views
742
Activity
Oct ’16
Background Health Store Access for Lock Screen Widgets
It's fairly well know and stated that the Apple Health / HealthKit data store is unavailable when iPhone is locked. Since Lock Screen Widgets were introduced there's been a feature parity mismatch with Apple's own Fitness app which is able to display updating Activity Rings on the Lock Screen. Third party apps cannot do this and have to rely unlocking their device to then trigger an update. This means they often display stale and wrong Health data. With the release of iOS 18 beta, I see no changes to this... Is there anything I've missed? Currently for requesting the Timeline Updates on my Widget I have to just keep requesting updates as often as possible and hope that each time the iPhone might be unlocked.... This is inefficient and a waste of device resources. Even a Widget timeline reload API that let the developer say Only call update if iPhone unlocked would be useful.
Replies
4
Boosts
0
Views
1.9k
Activity
Jun ’24
Upgrading an Individual account to an Organization Account
Hi! I was wondering if I could create an individual account, and later on upgrade it to be owned by my organization. Is this possible? Or will I have to create a whole new account? Thanks in advance!
Replies
0
Boosts
0
Views
358
Activity
Apr ’21
Change lock screen background on Mojave
I feel really stupid but I found an answer to my question BUT I don't know how to even follow the instructions. I know how to get to Finder but that's where it stops. I'm sorry but I don't understand. Can someone help me please and explain in differently? I understand that this is probably so simple but I feel like a dunce. Thank you in advance. Below is copied from another post:Diwu Oct 5, 2018 10:15 AM (in response to CoryT87)This is how you can change your lock screen background (in macOS Mojave 10.14).Navigate to '/Library/Desktop Pictures/' though your terminal/finder. There you'll find all your wallpapers provided by Apple. Now you'll find a file named 'Mojave.heic', this is the file that is used as your lockscreen background. Now you can make a custom background and save it as Mojave.jpg (make sure to use the correct dimentions). The last step is to change the extension to .heic. It'll ask you to use '.jpg' or '.heic'. Click on '.heic' ofcourse. Now log out and see the magic happen.In short1.
Replies
4
Boosts
0
Views
6.9k
Activity
Dec ’18
A problem with the Account Holder ID
Hello, I'm trying to renew my Appstore Connect subscription but unfortunately I'm facing problems. Our Account Holder ID is locked and when he tries to log in an error message keeps showing up saying This Apple ID has been Locked. Contact your Administrator or Manager to reset your password and unlock your account. whose the admin or manager in this case? I contacted the support multiple times and they referred me to this link. https://support.apple.com/en-us/HT201487 We tried these steps but sadly no luck. whenever he tries to change the password an error message keep popping up saying Need to reset your password? Contact your organization’s Administrator or Manager and ask them to reset the password for your Managed Apple ID
Replies
1
Boosts
0
Views
906
Activity
May ’23
Is bluetooth available in a "locked screen" camera capture extension?
I created a locked camera capture extension as explained in Apple's documentation. I'm trying to explore the possibilities of using a bluetooth peripheral from that extension - anybody knows if this is possible? The CBCentralManagerDelegate reports .unsupported in func centralManagerDidUpdateState, even if I have provided all the permissions in Info.plist.
Replies
1
Boosts
0
Views
585
Activity
Nov ’24
Is there a way to identify when a user transitions from using the app to the lock screen?
Hi,I'm trying to differentiate when a user is using their phone (e.g., on Google or another app) vs when a user is on the lock screen. We're trying to prevent cheating for our bar trivia app and in order to do this we need to know when the players are searching for Google for answers or they're just on the lock screen. Would love your thoughts and feedback on this!Thanks,Evan
Replies
2
Boosts
0
Views
187
Activity
May ’16
Lock Screen not displaying information
I’ve had this issue carrying over ever since iOS 10 Beta 2 all the way to iOS 11.2 Beta 3 so far, and from iPhone 6 Plus, to iPhone 7 Plus, to now IPhone X Currently on iPhone X (64 GB) from T-Mobile running iOS 11.2 Beta 3 Cannot recreate on command, happens randomly When I wake my device, all I see is my wallpaper, my carrier on the top left and battery and other icons on the right and nothing else. The time isn’t shown, the flashlight and camera shortcuts aren’t visible and any notifications are also not shown. Tapping where the notifications should be triggers them normally, but they’re just not displayed. Pulling Notification Center reveals the same thing. Swiping to show the Widgets works but they’re also not displayed, and swiping to open the camera just makes what little information I have on top of the screen disappear and the camera doesn’t open. Swiping to go home takes me back normally At least on the iPhone 7 Plus, not even a system restore via iTunes on PC would fix it Here I have a screen recor
Replies
3
Boosts
0
Views
1.1k
Activity
Nov ’17
Individual account to organisation account migration
Hi, I requested to migrate my Individual account to organisation account few days back. While the migration is under process, all my apps published under the individual account are unable to receive push messages. Although there is a message on my developer home screen that reads - Certain features of developer account are unavailable during the migration process, I wonder if the push messages are also not available during this time. if it is so, then Apple support team must give a second thought to this unavailability of push messages (Which I guess is due to suspension of certificates in developer account during migration process) which makes certain apps useless without them.
Replies
1
Boosts
0
Views
1.8k
Activity
Oct ’20
How do I keep an app "on top" even when the lock screen is on?
When iOS 12 first came out, I saw a tip in my iPhone tell me that it is possible to cause an app to stay on top. I take it the app would be active even when the lock screen is on. This is useful to me, but I can't find documentation for this feature. I'm not even able to find the Setting in iOS that enables it, which the tip I saw showed. Anybody know what this feature is called and where I can find documentation on it?
Topic: UI Frameworks SubTopic: UIKit Tags:
Replies
0
Boosts
0
Views
1.5k
Activity
Nov ’18
Image brightness adapts despite exposure lock
Short summary When setting exposureMode to .locked or .custom the brightness of a video stream still changes depending on the composition and contrast of the visible scene. These changes seem to come from contrast enhancements or dynamic range optimizations and totally break any analysis of the image that requires to assess absolute luminance. While exposure lock seems to indeed lock the physical exposure parameters of the camera (shutter speed and ISO), I cannot find any way to control these soft modifiers. Details Background I am the developer of the app phyphox, an educational app that makes the phone's sensors accessible to students as measurement tools in science experiments. Currently I am working on implementing photometric measurements through the camera and one very important aspect of it is luminance measurements. This is particularly relevant since the light sensor of the phone has no publicly accessible API and the camera could to some extend make experiments available t
Replies
1
Boosts
0
Views
571
Activity
Apr ’25
Seeking help for MDM activation lock issue
We have encountered an issue while developing our own Apple MDM solution. The issue occurs in the activation lock scenario. We have implemented the activation and deactivation of the activation lock feature in accordance with the following documentation. 1:https://developer.apple.com/documentation/devicemanagement/activation_lock_a_device 2:https://developer.apple.com/documentation/devicemanagement/device_assignment/activation_lock_a_device/creating_and_using_bypass_codes#3734453 Activationlock Request URI : https://mdmenrollment.apple.com/device/activationlock Request Method : POST Request Headers : [Accept:text/plain, application/json, application/*+json, /, X-ADM-Auth-Session:1723449441118O1O649496FAD285FDC77565EC075E770547O90695212BB76419F8E43B2F68BE7A6C6O67033512O11Op1OA0EA85747E70D2D6941C4F6662166CAF22C2193COC298C61ECC7B9E9C14EB2A20305F7E41, X-Server-Protocol-Version:3, Content-Type:application/json, Content-Length:133] Request Body : {device:K2LP4HQXJ4,escrow_key:QRV7D-JPPMQ-Z90N-1VN8
Replies
1
Boosts
0
Views
803
Activity
Aug ’24
Does fcntl () or something else support 'File Descriptor' specific (& not process specific) byte-range advisory lock with support for shared/exclusive locking in macOS (& also iOS)?
Hello friends, For our application development on macOS (& also IOS), we need advisory locks which are 'File Descriptor' specific locks and not process specific. It is also important that they should support byte-range locking & shared/exclusive locking. Additionally, the same process can take multiple byte-range locks at the same time to support various combinations. Basically, we want to coordinate between multiple processes reading/writing to the same file simultaneously using advisory locks (byte-range & shared/exclusive). And we want to give flexibility to users to give file paths with all combinations like using ‘soft/hard links’, network shared file paths, etc. We see that 'fcntl ()' system call comes closest to our requirement. However, locks taken using standard commands FSETLK/ FGETLK, are process-specific locks & not file descriptor specific lock. That means, assuming one file descriptor has taken a byt
Replies
2
Boosts
0
Views
986
Activity
Jan ’21
Iphone 5 when in usage and no lock screen doesn't shut off
Iphone 5 when in usage and no lock screen doesn't shut off, but as soon as i put it in lock screen the iphone 5 shuts down and i must press home power for 20 sec to start it again and this happens always when i lock my phone. Now i'm using my iphone 5 with Ios 9.2 with no lock screen and with low brightness to save more battery. Apple Iphone 5 isn't as you expected.iPhone 5, iOS 9.2
Replies
1
Boosts
0
Views
183
Activity
Dec ’15
Locked out beta / no upgrade found, ...
Hello!I think I still had beta2 or 3 running on my ipad ng (1st retina version with 30pin port).I got some popup warnings regards old ios version. but eveytime I went to the softwareupgrade menu it told me I had the most recent version. (refering to KB HT1808)I had even flied a feedback report for that, ...Now the ipad locked itself with the info the version is expired. When I connect it to itunes it says:and then a check for an update tells me iOS 9.0 - is the current version.And sure, I did a restart of the ipad as well, .... it goes in the activation mode which then fails.Any idea how to fix this?
Replies
8
Boosts
0
Views
801
Activity
Aug ’15