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“Account Locked”

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Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the 2 business days to process email. Current Status: My profile still says Pending. The Issues: The portal gives me an option to Complete enrollment by purchasing, even though I already did. Although the checkout showed Success at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this Pending loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
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Individual Enrollment Pending for 48+ Hours — No Response
I purchased the Apple Developer Program (Individual) over 48 hours ago. I received the Order Acknowledgement email confirming my US$ 99 payment was processed. However, my account still shows Purchase your membership and I have not received any activation email or follow-up. I submitted a support request (Case ID: 30000003529740) but have not received a response. The Apple Developer app also shows Enrollment through the Apple Developer app is not available for this Apple Account, so I enrolled via the website as directed. Could someone from the Developer Program team please review my enrollment? Thank you.
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Reply to Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, Now the Apple Developer app shows: “Enrollment through the Apple Developer app is not available for this Apple Account.” When I sign in on the website with the same Apple Account, it still shows “Proceed with Purchase.” Has anyone had the same issue after payment was already charged and invoiced? Thank you
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Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
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Enrollment Still Pending After Payment - Indonesia - Case ID 30000003428051
Hi Apple Developer Support team, I enrolled in the Apple Developer Program and completed payment on March 25, 2026. My account has remained on Pending status since then (2+ days). Details: • Invoice: MC60396668 • Order: D009545594 • Case ID: 30000003428051 • Country: Indonesia I never received an enrollment confirmation/verification email, only the invoice receipt. I also accidentally submitted a second purchase today — please check for duplicate charges. Could anyone from Apple assist in resolving this? Thank you.
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Reply to MFA MacOS At ScreenSaver (Lock Screen).
% sudo defaults write /Library/Preferences/com.apple.loginwindow screenUnlockMode -int 2, I have got the solution that with SFAuthorisation how to invoke the Lock Screen UI , this also we need to set. here he the link that recommended solution from the DTS engineer. https://developer.apple.com/forums/thread/739038
Topic: Privacy & Security SubTopic: General Tags:
5d
FamilyControls individual authorization: No way to detect revocation while app is backgrounded
We are developing an MDM agent app that uses FamilyControls with .individual authorization to enforce Screen Time restrictions (app blocking, domain blocking via ManagedSettingsStore and DeviceActivityCenter). The Problem We are actively subscribing to AuthorizationCenter.shared.$authorizationStatus to detect authorization changes. However, when the user revokes the app's FamilyControls authorization through Settings (either via Settings > Screen Time > Apps With Screen Time Access, or Settings > Apps > [Our App]), the publisher does not emit any value. All ManagedSettingsStore restrictions are lifted immediately by the system, but our app receives no notification of this change. The only scenario where the publisher reliably emits is when a debugger is attached (i.e., running directly from Xcode). Without the debugger, the publisher is completely silent — even when the app returns to foreground. Code Example We tried subscribing directly to AuthorizationCenter.shared.$authorizationStatus with no
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Subscriptions unable to load
Hello, I have created an app with subscriptions that have already been approved and integrated. However, when I test the app, the products cannot be found, even though they are correctly set up in App Store Connect and the sandbox account is active. Do you have any idea what might be causing this issue? Best regards
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Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
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Reply to App disappeared from App Store Connect - support unresponsive - Case 102841743378
I want to be clear about where things stand. My developer account renewal was processed and payment of £79 cleared my bank on 12 March. I have a bank statement confirming this. The account was therefore active and paid in full — I am not in arrears. Despite this, my app has been removed from App Store Connect and I am now being asked to pay again. This is unacceptable. I will not pay twice for the same membership period. I have two requests: Confirm receipt of the 12 March payment against my account (Team ID: AW699Z7G8H) and restore my app listing immediately. If Apple cannot locate the payment, I will provide my bank statement as proof of transaction and expect the app to be restored upon receipt. If neither of these is actioned, I will have no choice but to dispute the original charge with my bank and submit a formal complaint. I would prefer to resolve this without escalation — but four months of unresolved support and case 102841743378 still open leaves me with limited options.
5d
Reply to StoreKit returns empty product list in Sandbox (TestFlight, valid IAP setup)
Hello, Thanks for your response and for pointing me to TN3186. I have carefully followed the troubleshooting steps, but the issue still persists. Below is a detailed summary of the current situation. Configuration status: The auto-renewable subscription is fully created in App Store Connect Product ID: sylvoy_sylvoy_premium_v2_monthly Status: “Ready to Submit” Pricing is configured and available across regions The subscription is correctly added to the app version under “In-App Purchases and Subscriptions” StoreKit is properly implemented and getSubscriptions is called with the correct product ID Testing performed: Tested on a physical device (not simulator) Logged in with a Sandbox Apple ID Logged out and re-authenticated the App Store account Reinstalled the app multiple times Waited for propagation delays (over 24 hours) Verified that no StoreKit errors are returned (only an empty product array) Confirmed that bundle ID and product ID match exactly Current behavior: getSubscriptions() always retur
5d
Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a pending limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/. I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I
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5d
Enrollment Pending – Payment "Successful" but no charge and no access
Hi everyone, I’m reaching out to see if anyone has found a fix for a stuck Apple Developer enrollment. I recently joined my company and need to get our environment ready, but I’m hitting a wall. The Timeline: Enrolled: Monday, March 23. Confirmation: Received the 2 business days to process email. Current Status: My profile still says Pending. The Issues: The portal gives me an option to Complete enrollment by purchasing, even though I already did. Although the checkout showed Success at the time, no charge has appeared on my bank account yet. I’ve contacted Apple Support twice with no response so far. I’ve seen others mentioning similar issues lately. Has anyone managed to bypass this Pending loop without double-paying? Should I just keep waiting, or is there a specific support channel that actually responds? Thanks in advance for any insights!
Replies
2
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0
Views
131
Activity
5d
Individual Enrollment Pending for 48+ Hours — No Response
I purchased the Apple Developer Program (Individual) over 48 hours ago. I received the Order Acknowledgement email confirming my US$ 99 payment was processed. However, my account still shows Purchase your membership and I have not received any activation email or follow-up. I submitted a support request (Case ID: 30000003529740) but have not received a response. The Apple Developer app also shows Enrollment through the Apple Developer app is not available for this Apple Account, so I enrolled via the website as directed. Could someone from the Developer Program team please review my enrollment? Thank you.
Replies
1
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0
Views
47
Activity
5d
Reply to Apple Developer Program contract already accepted
Exact same problem here. We didn't encounter this problem and used to just sign the updated contract with no issues for 2 years. I'm French account too, idk if it could be a regional problem.
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5d
Reply to Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, Now the Apple Developer app shows: “Enrollment through the Apple Developer app is not available for this Apple Account.” When I sign in on the website with the same Apple Account, it still shows “Proceed with Purchase.” Has anyone had the same issue after payment was already charged and invoiced? Thank you
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Views
Activity
5d
Payment charged and invoiced, but Apple Developer enrollment still shows “Proceed with Purchase”
Hi, I’m enrolling in the Apple Developer Program as an individual from Albania. I completed the purchase through the Apple Developer app on iPhone. My credit card was charged, and I already received Apple’s invoice, but my account is still not activated after 5 days. In the app, I saw a message saying a confirmation email would be sent. On the website, when I log in with the same Apple Account, it still shows “Proceed with Purchase.” I already contacted Apple Developer Support and opened a case, but I have not received a response yet. Has anyone had the same issue after payment was already charged and invoiced? Thank you.
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3
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0
Views
83
Activity
5d
Enrollment Still Pending After Payment - Indonesia - Case ID 30000003428051
Hi Apple Developer Support team, I enrolled in the Apple Developer Program and completed payment on March 25, 2026. My account has remained on Pending status since then (2+ days). Details: • Invoice: MC60396668 • Order: D009545594 • Case ID: 30000003428051 • Country: Indonesia I never received an enrollment confirmation/verification email, only the invoice receipt. I also accidentally submitted a second purchase today — please check for duplicate charges. Could anyone from Apple assist in resolving this? Thank you.
Replies
0
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0
Views
22
Activity
5d
Reply to MFA MacOS At ScreenSaver (Lock Screen).
% sudo defaults write /Library/Preferences/com.apple.loginwindow screenUnlockMode -int 2, I have got the solution that with SFAuthorisation how to invoke the Lock Screen UI , this also we need to set. here he the link that recommended solution from the DTS engineer. https://developer.apple.com/forums/thread/739038
Topic: Privacy & Security SubTopic: General Tags:
Replies
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Views
Activity
5d
FamilyControls individual authorization: No way to detect revocation while app is backgrounded
We are developing an MDM agent app that uses FamilyControls with .individual authorization to enforce Screen Time restrictions (app blocking, domain blocking via ManagedSettingsStore and DeviceActivityCenter). The Problem We are actively subscribing to AuthorizationCenter.shared.$authorizationStatus to detect authorization changes. However, when the user revokes the app's FamilyControls authorization through Settings (either via Settings > Screen Time > Apps With Screen Time Access, or Settings > Apps > [Our App]), the publisher does not emit any value. All ManagedSettingsStore restrictions are lifted immediately by the system, but our app receives no notification of this change. The only scenario where the publisher reliably emits is when a debugger is attached (i.e., running directly from Xcode). Without the debugger, the publisher is completely silent — even when the app returns to foreground. Code Example We tried subscribing directly to AuthorizationCenter.shared.$authorizationStatus with no
Replies
0
Boosts
0
Views
64
Activity
5d
Subscriptions unable to load
Hello, I have created an app with subscriptions that have already been approved and integrated. However, when I test the app, the products cannot be found, even though they are correctly set up in App Store Connect and the sandbox account is active. Do you have any idea what might be causing this issue? Best regards
Replies
1
Boosts
0
Views
33
Activity
5d
Your case ID is 30000003141736 and case ID is 30000003141292
Hi, Please process a refund, as I do not wish to continue with the Apple Developer Program for this year. The subscription was automatically billed starting 20 March 2027 via my personal service provider / Maxis billing account, whereas it should have been charged to my company credit card instead. Kindly assist in resolving this matter. You may contact me or email.
Replies
0
Boosts
0
Views
25
Activity
5d
Reply to App disappeared from App Store Connect - support unresponsive - Case 102841743378
I want to be clear about where things stand. My developer account renewal was processed and payment of £79 cleared my bank on 12 March. I have a bank statement confirming this. The account was therefore active and paid in full — I am not in arrears. Despite this, my app has been removed from App Store Connect and I am now being asked to pay again. This is unacceptable. I will not pay twice for the same membership period. I have two requests: Confirm receipt of the 12 March payment against my account (Team ID: AW699Z7G8H) and restore my app listing immediately. If Apple cannot locate the payment, I will provide my bank statement as proof of transaction and expect the app to be restored upon receipt. If neither of these is actioned, I will have no choice but to dispute the original charge with my bank and submit a formal complaint. I would prefer to resolve this without escalation — but four months of unresolved support and case 102841743378 still open leaves me with limited options.
Replies
Boosts
Views
Activity
5d
Reply to StoreKit returns empty product list in Sandbox (TestFlight, valid IAP setup)
Hello, Thanks for your response and for pointing me to TN3186. I have carefully followed the troubleshooting steps, but the issue still persists. Below is a detailed summary of the current situation. Configuration status: The auto-renewable subscription is fully created in App Store Connect Product ID: sylvoy_sylvoy_premium_v2_monthly Status: “Ready to Submit” Pricing is configured and available across regions The subscription is correctly added to the app version under “In-App Purchases and Subscriptions” StoreKit is properly implemented and getSubscriptions is called with the correct product ID Testing performed: Tested on a physical device (not simulator) Logged in with a Sandbox Apple ID Logged out and re-authenticated the App Store account Reinstalled the app multiple times Waited for propagation delays (over 24 hours) Verified that no StoreKit errors are returned (only an empty product array) Confirmed that bundle ID and product ID match exactly Current behavior: getSubscriptions() always retur
Replies
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Views
Activity
5d
Enrollment Payment Stuck in Limbo - Web Pending, Developer App Locked Out
Hi everyone, I'm completely stuck in an enrollment loop and developer support emails have gone unanswered for a week. Hoping an Apple engineer here can flag my account to get this cleared. The Issue: I attempted to enroll in the Apple Developer Program via the web portal (from Israel). The payment went into a pending limbo state. It has been a week, my card was never charged, and the enrollment is just stuck. I tried the recommended workaround of finishing the enrollment via the Apple Developer App on my Mac/iPhone. The app blocks me with the error: Enrollment through the Apple Developer app is not available for this Apple Account. Visit http://developer.apple.com/programs/enroll/. I am now caught in a loop where the web portal is frozen waiting for a ghost payment, and the app refuses to let me restart the process. I am trying to launch a SaaS application and this backend bug is completely blocking my deployment schedule. Has anyone found a way to force-cancel a pending web enrollment so I
Replies
0
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0
Views
19
Activity
5d
Reply to stuck on apple's developers enrollment, without any answer for 10 days
Sending an email with your situation well documented generally helps. After logging in with your account, clicking this link should lead you to Apple's developer support about program enrollment: https://developer.apple.com/contact/topic/SC1101/subtopic/30006/solution/select Good luck!
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5d
Reply to System-wide deadlock in removexattr from revisiond / APFS
I mistakenly created that FB ticket on the wrong account. Here is the correct ID: FB22345323
Topic: App & System Services SubTopic: Core OS Tags:
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