Accounts

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Help users access and manage their external accounts from within your app without requiring them to enter login credentials using Accounts.

Posts under Accounts tag

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Apple developer account
Hello, I want to make a simple application for my own iPhone. I am just using react native. Now I want to build the app but it requires a developer account for it to work. Is there a free option or doe I have to be in the Enrollment of the developer account? Or is there no way on getting my own build app on my own iPhone without a paid developer account?
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Aug ’23
Any chance to survive after “Apple Developer Program membership will be terminated” message?
Hello. I get the message from Apple: Hello, Thank you for your patience while we thoroughly evaluated the activity associated with your Apple Developer Program membership. We have completed our investigation and have determined that your Apple Developer Program membership, or another membership associated with your developer account, has been used for dishonest or fraudulent activity. This is prohibited by Section 3.2(f) of the Apple Developer Program License Agreement: "You will not, directly or indirectly, commit any act intended to interfere with the Apple Software or Services, the intent of this Agreement, or Apple’s business practices including, but not limited to, taking actions that may hinder the performance or intended use of the App Store, Custom App Distribution, or the Program." For this reason, your Apple Developer Program membership will be terminated. This appeal decision is final, and any subsequent appeals you file will be closed without review. The guiding principle of the App Store is to provide a safe and enjoyable experience for users and a great opportunity for all developers to be successful. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to be honest with users and with us. Manipulative or misleading behavior degrades user trust in the App Store and is grounds for removal from the Apple Developer Program. We have found a pattern of manipulative or misleading behavior that has led to the termination of your Apple Developer Program membership. These behaviors can include, but are not limited to, inaccurate metadata describing your app or service, misleading app content, engaging in inauthentic ratings and reviews manipulation, providing misleading customer support responses, providing misleading responses in Resolution Center, engaging in misleading purchasing or bait and switch schemes, or other dishonest or fraudulent activity within or outside of the app. This notification is not intended to be a complete statement of the facts regarding this matter, and nothing in this letter should be construed as a waiver of any rights or remedies Apple may have, all of which are hereby reserved. Once your Apple Developer Program membership is formally terminated in our systems, we will deny your reapplication to the Apple Developer Program for one year. After one year, you may petition the App Review Board to reinstate your account by completing this form: Re-instate a Terminated Developer Program Membership. In your petition, provide the specific reasons why the App Review Board should consider re-instating your Apple Developer Program membership. Best regards, App Review Board Is this decision is final? Can I argue it somehow and send them letter and urge them not to delete my account? Can I do something or not? I deleted all the apps, which I think can cause the termination. Does it help me or not?
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1.8k
Aug ’23
Apple Enrollment taking one month, my payment is not processed
I've been trying to help a friend buy an apple developer license for over a month. However, in his account, after he made the purchase, days passed and nothing. The first attempt was over a month ago. We received the confirmation email, and in it, apple says it will return in 48 hours, however, nothing !!! We've tried several times, with several cards, and support doesn't help at all. Last time, they said to try through the developer app, however, when trying there, a notification appears that the apple enrollment is only available on the web
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Aug ’23
Apple Developer account registration delay
Good Day, My client is struggling with registration of their Apple developer account and havent heard a response from Apple, they have emailed Apple support and still no response, this has been going on for 2 months now and I am not sure how I can help them as Apple will only speak to the client directly. Is there any advice on how I could help them or contact Apple support to attend to their account, the client has tried emailing, is there a phone number we can call in South Africa to Apple contact support? How do we ask Apple if the client has any error in creating their account?
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305
Aug ’23
Using client's apple developer account
Hello, my client invited me to his account as an admin. But his account is not an Organization one, it Individual. My Apple ID already has a paid apple developer account and I'd like to create a new app for his account (since he invited me as an admin). It shows his name under my name when I'm on the Add Apps page, but when I choose to Register a new bundle ID in Certificates, Identifiers & Profiles, it chooses my account not his. How can I create an app for him? Maybe he needs to change his account to Organization?
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391
Aug ’23
email-enabled and email-disabled notifications are not working
Hi am trying to get notifications as listed https://developer.apple.com/documentation/sign_in_with_apple/processing_changes_for_sign_in_with_apple_accounts. I have tested that we are receiving consent-revoked notifications as expected but the email-enabled and email-disabled and not being received. To test these notifications, I have used an apple account to login with my app, and chose to not hide my email. Once the login is successful, I went to icloud+ -> Hide my email settings and choose to create a relay email and set the forwarding to my personal email. This should send me the email-enabled notification. Can you check why its not working?
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Aug ’23
Xcode Organiser is trying to download crashes from wrong account after transferring app
I transferred an app to a new developer account about 2 months ago. Since then, I am unable to view crashes through the Xcode Organiser. It gives me the error title "Error downloading Crashes List" with message "An error occurred preventing Xcode from downloading crashes list. xxxxxx@xxxxxx failed with error: Access Restricted with bundle id: xxxxx.xxxxx.xxxxx The account listed is the OLD account that owned the app. So it is trying to download crash reports from the old account and not the new account. How can I let it know the account changed for this app? The project itself has been updated to use the new account certs and i've even submitted multiple builds to the new account.
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5.2k
Aug ’23
Need Developer Enterprise - got just Developer Program
Hello, I´m desperate... 2 weeks ago our old Developer Enterprise Program Account silently ran out. Since then a critical software in our company stopped working. I registered a new account for Enterprise last week that already got confirmed from our boss. Today I tried to log in and I could accept the Terms of Agreement. Then suddenly: Congrats, you are part of the (normal) Apple Developer Program. What happened there?!?! Unfortunately Apple Support is slow and non-responsive that last 2 weeks. It took DAYS for an answer that didn´t help. So, how can we switch to Enterprise? Does anyone know a way?
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244
Aug ’23
Developer account issue
I want to know that what could be the reason behind that my client's account is showing in app store connect but not in apple developer account? Is this could be the reason that the account was created as a Individual and not as organisation? or any other reason? Kindly help.
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230
Aug ’23
Urgent Help Needed - Looping Apple ID Account Recovery, Developer Account Inaccessible
Hello, Apple Community, I'm reaching out in a bit of desperation here, and hoping that someone among you might be able to provide some insight into the problem I'm currently facing. I've spent countless hours in conversation with Apple's customer service, but they seem to be unable to help me. So, here I am, at my wit's end, reaching out to the wider Apple user community for help. I'm dealing with an incredibly frustrating issue related to my Apple ID. It's stuck in a loop of Account Recovery, which has proven to be a true nightmare. Every time I try to reset my password, it sends me back to the Account Recovery page. As a result, I'm not able to access my developer account at all. As a developer, this situation is critical for my business. Our apps are still up and running, but we are unable to provide any security updates which poses a serious threat to our user base. In a bid to find a solution, I purchased a new iPhone and even booked a Genius Bar appointment, but unfortunately, that didn't help either. To my surprise, multiple Apple senior advisors have told me that they are unable to assist in this matter. This is disheartening and, honestly, quite shocking. I am certain I'm not the first person to encounter this issue, so I'm baffled by the lack of help I've received so far. I've tried all the standard solutions: Tried to reset from different devices and networks. Double-checked all the account information. Went through the recovery process multiple times. Tried to reset the password via a trusted device. Sadly, all these attempts have ended in the same Account Recovery loop. I'm really hoping someone out there has found a way around this or at least has some new ideas on what could be causing this. I understand this might not be a common issue, but any insight, experience, or suggestions are more than welcome at this point. I appreciate your time in reading this and your potential help.
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Aug ’23
Can't reset my old iPad2 (iCloud log in problem)
Hi everyone, I have an old iPad 2 which I want to reset but it has the "find my iPad" turned on; the problem is that if I try to insert the id apple password, it gives me a connection error. The device is connected to the internet, I tried the browser and it works. I even tried to reset the iPad using the Mac, but it requires the iCloud password on the device... I turned off "find my iPad" on the iCloud website, but in order to be effective, the ipad needs to logging in on iCloud and I can't do it. Are there other ways to achieve the reset? Thank you so much
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Aug ’23