App Store Connect

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App Store Connect is a suite of tools for submitting and managing your apps and in-app purchases on the App Store.

Posts under App Store Connect tag

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Impossible to select a build without an App Clip
A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.
1
1
877
Nov ’25
Using Transporter to upload app build to App Store Connect on Windows and Linux
Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?
1
0
3k
Dec ’25
stuck in “Waiting for Review” since February 7
Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.
6
4
409
May ’26
ITMS-90426: Invalid Swift Support
Hi,Having issues uploading our build to App Store Connect for use in TestFlight. We get a success when building through Xcode, but we get an email after it uploads via archive manager stating "ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.". We have confirmed that we don't have any Swift dependencies and that we are running the latest Xcode (v11.3.1). We've also tried to build/deploy this on multiple computers with the same error. Our app was built using Unity, then brought into Xcode to build/deploy from there. We have never had any Swift dependencies in our project. We are able to deploy directly to our devices, but it seems that the only time we run into issues is trying to. Any help is appreciated.
8
1
15k
Feb ’26
Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
27
8
13k
Apr ’26
Can´t renew Paid App agreement.
I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
24
1
8.0k
Nov ’25
App icon not showing in TestFlight and App Store Connect, but visible on device
Hi everyone, we are currently facing an issue with one of our apps regarding the new icon requirements in iOS 26. • We created the app icon using Apple’s Icon Composer. • On the device, everything works perfectly: the app icon is shown on the home screen, and it can also be customized with the new iOS 26 features (colors, transparency, etc.). • However, in TestFlight the app icon is not displayed at all (in the TestFlight app on the device). • In App Store Connect, the icon is also not shown in the overview for the app. Interestingly, within the list of TestFlight builds in App Store Connect the icon is visible. What we have tried so far: • Created an archive and manually uploaded it to App Store Connect → no icon in TestFlight. • Took the working Icon Composer asset from another app target where everything works correctly, deleted the old one in this project, and copied the working asset into the problematic target. → Same behavior: visible on the device, but still missing in TestFlight and App Store Connect overview. In contrast, in another app (using the same workflow and also Icon Composer), everything works perfectly: the icon shows up on the device, in TestFlight, and in App Store Connect. Has anyone experienced a similar situation? Is there something specific that needs to be set in App Store Connect (e.g. Marketing Icon / Branding section), or could this be related to the new iOS 26 icon handling? Any help or hints would be greatly appreciated. Thanks in advance!
13
7
1.2k
Oct ’25
App Store Connect “Missing Metadata” Nightmare: The Solution I Spent HOURS Searching For
I just spent way too many hours trying to figure out why my in-app subscription was stuck in “Missing Metadata” in App Store Connect, even though I had filled out everything. If you're here because you're in the same boat, this is the solution Apple doesn't make obvious. The Problem I created an auto-renewable subscription (Kanabloom Premium) and filled in all required fields. The subscription was still marked "Missing Metadata", preventing me from submitting it. The “In-App Purchases” section wasn’t showing up in my App Store version submission, which meant I couldn't even attach the subscription to my app version. I triple-checked the metadata, pricing, tax settings, review screenshot, and even resaved everything, but nothing worked. What I Tried (Before Finding the Fix) Checked that pricing was set up correctly for all countries. Uploaded the required review screenshot for the subscription. Made sure the subscription group existed and was linked properly. Refreshed, logged out/in, and tried different browsers. Read every Stack Overflow, Reddit, and Apple Developer Forum post I could find. Even tried creating a dummy subscription to see if that would reset the system. The Solution: Localizing the Subscription Group Here’s the stupidly hidden requirement that finally fixed it: ✅ Your subscription group itself (not just the subscription) needs a localized display name. App Store Connect requires each subscription group to have at least one localized display name for it to be valid. If this is missing, all subscriptions inside that group will stay stuck in “Missing Metadata” no matter how complete they are. How to Fix It: Go to App Store Connect > Subscriptions > Subscription Group Click on your subscription group (not the individual subscription). Check if there's a localization added under "Group Reference Name." If missing, add a localization (e.g., English) and save. Refresh the page and boom – the subscription will finally be "Ready to Submit." Conclusion Apple really needs to make this requirement clearer. Now that I’ve finally figured it out, hopefully, this post helps someone else avoid losing hours of their life to the same issue. If you're still stuck, double-check that: You’ve set pricing and enabled "Cleared for Sale." You’ve uploaded a review screenshot for the subscription. You’ve signed all App Store agreements and banking/tax documents. Your app's In-App Purchase capability is enabled in Xcode. Let me know if this helped you! I wish I had found a post like this sooner. 😂 This should make for a useful and searchable post in case other devs run into the same headache. Let me know if you want any tweaks before posting! 🚀
3
7
835
Mar ’26
App stuck in "Waiting for Review" for over 2 months
Hello everyone, I would like to ask whether other developers are currently experiencing unusually long App Review delays for new apps. Here is the timeline for my app (Apple ID: 6759361892): Build 1 — Feb 19, 2026: Initial build submitted Feb 21, 2026: Rejected because ads were not working properly Build 2 — Feb 23, 2026: Updated build submitted Build 3 — Feb 26, 2026: Another updated build submitted Mar 11–18, 2026: Status remained “Waiting for Review” and never entered the “In Review” stage Mar 18, 2026: Submission cancelled and resubmitted Current status: Still “Waiting for Review” During this period, I have already tried several ways to resolve the issue: Contacted Apple Developer Support multiple times Submitted an expedited review request Sent several follow-up emails regarding the delay Contacted Apple Support and asked them to leave messages for the App Review team Each time, I was told that the situation would be checked or that the review would “begin shortly.” I have now received that same response multiple times, including after my expedited review request was accepted, but there has still been no visible progress or transition into active review. While browsing the Developer Forums, I also noticed that several recent posts seem to describe similar situations, especially involving new app submissions remaining stuck in “Waiting for Review.” So I would like to ask: Are other developers currently experiencing similar delays? Has anyone recently seen their app finally move from “Waiting for Review” to “In Review” after a very long delay? Could this possibly be related to a broader App Review queue slowdown? I’m mainly trying to understand whether this is an isolated issue or something other developers are also currently facing. Any recent experiences or information would be greatly appreciated. Thank you.
4
1
267
2w
DeviceActivityReportExtension: NSExtensionPrincipalClass required by App Store but rejected at runtime
I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!
10
2
754
Mar ’26
Profile doesn't include the com.apple.application-identifier entitlement.
I have tried everything and still I am getting this. Just for a test I created a new app (Master-Detail template Xcode 11.5) I have created an entry in the iTunes Connect to receive the app upon archiving and uploading. I regenerated all new certificates for iOS Development and Distribution. I created all new Provisioning profiles. The Dev profile builds deploys and runs on my device The Dist profile builds but when I select the distribution profile I get the "Profile doesn't include the com.apple.application-identifier entitlement." error. When I download the profile within Xcode all looks good for the distribution profile: App ID: matches correctly Certificated: 1 Included includes the new signing certificate "iPhone Distribution...." Capabilities: 3 Included Includes Game Center, In-App Purchase, and Keychain Sharing Entitlements: 5 Included Includes application-identifier, keychain-access-groups, beta-reports-active, get-task-allow, and com.apple.developer.team-identifier. Im not sure what is going on. This is a standard process I have performed for quite a while. As a matter of fact I just submitted 3 applications last Sunday. Thank you for any suggestions.
22
1
15k
Oct ’25
Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
1
0
780
May ’26
Seeking Advice on App Store Optimization for a New App With Low Initial Traction
I launched my app on the App Store and Google Play about two months ago and despite improving the icon and screenshots I have only reached around 40 downloads which makes me believe ASO is my main challenge. I started using ASO tools like TryAstro and AppTweak but the keyword metrics such as volume 39 and difficulty 0 are confusing so I would appreciate guidance on interpreting this data and on effective ASO strategies for a new app with minimal downloads or ratings.
5
1
433
May ’26
Your case ID for this conversation is 102769512657.
Hi everyone, I’m unable to enable Xcode Cloud for any app on my account. At the final step of the Xcode workflow setup (“Confirm App on App Store Connect”), pressing Complete always returns: “ could not be added to Xcode Cloud. Authentication credentials are invalid.” This affects both existing apps and completely new test apps with fresh bundle IDs. What I’ve verified • I am Account Holder and Admin. • All agreements are accepted. • App creation, bundle ID registration, and certificate management work normally. • I’ve removed/re-added my Apple ID in Xcode and cleared all Xcode-* tokens from Keychain. • Test apps in clean Git repos reproduce the same error. Support I have already opened Case ID 102769512657 with Apple Developer Support, but I’m posting here in case others have seen this issue or know of additional steps to confirm the provisioning state.
9
5
486
Dec ’25
Apps still not review after 5 days
We submitted our apps on June 26th 2025, in order to make them available to our customers. To date, we have heard nothing from the AppStore Connect team. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,
1
5
270
Jul ’25
App Store Connect Encryption Questions- AES Encryption
I use AES encryption on my app (it's a game), I encrypt the user data (JSON file) (levels / scores / etc...) This is how I answered the App Store Connect questions, not sure if it's correct:-Does your app use encryption? Select Yes even if your app only uses the standard encryption within Apple’s operating system. YES-Does your app qualify for any of the exemptions provided in Category 5 You can select Yes for this question if the encryption of your app is: (a) Specially designed for medical end-use (b) Limited to intellectual property and copyright protection (c) Limited to authentication, digital signature, or the decryption of data or files (d) Specially designed and limited for banking use or “money transactions”; or (e) Limited to “fixed” data compression or coding techniques NO-Does your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NO-Does your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YESIs your app going to be available on the App Store in France? YESNow it's sending me to Encryption page - Add Export Compliance Documentation for ITC.apps.universal.platformName.iosIs your app designed to use cryptography or does it contain or incorporate cryptography? (Select Yes even if your app is only utilizing the encryption available within Apple’s operating system.) YESDoes your app meet any of the following: (a) Qualifies for one or more exemptions provided under Category 5 Part 2 (b) Use of encryption is limited to encryption within Apple’s operating system (c) Only makes calls over HTTPS (d) App is made available only in the U.S. and/or Canada NODoes your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NODoes your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YES (it asks me to submit a copy of your French encryption declaration approval form- not sure what it is so I changed it to NO meanwhileClicked OK and then nothing happens. I'm not sure how to continue from here, In order to submit my app to test flight I need to provide export compliance information, which asks my the questions above, and then sends me to Add Export Compliance Documentation, but nothing was added ...
4
3
14k
Mar ’26
Impossible to select a build without an App Clip
A few months ago I tested App Clips with my app, but I don't plan to add them for now. The problem is that now I can't select a build in App Store Connect that does not contain an App Clip, and I receive the following error: "An error has occurred. Try again later." I've inspected the HTTP response to get more information about the error, and I got this: { "errors" : [ { "id" : "xxxxxxxxxxxxxxxxxxxxxxxx", "status" : "409", "code" : "ENTITY_ERROR.RELATIONSHIP.UNKNOWN", "title" : "The provided entity includes an unknown relationship", "detail" : "'appClipDefaultExperiences' is not a relationship on the resource 'appStoreVersions'", "source" : { "pointer" : "/data/relationships/appClipDefaultExperiences" } } ] } Does anybody know how to completely disable App Clips for one app without having to generate a new identifier? Thank you so much and have a great day/night! Aniol.
Replies
1
Boosts
1
Views
877
Activity
Nov ’25
Using Transporter to upload app build to App Store Connect on Windows and Linux
Hi all, I'm looking for a way to upload app builds to App Store Connect on Windows and Linux (I know on MacOS we can use Xcode to do that). I found that the Transporter command line tool could be used for this task here - https://help.apple.com/app-store-connect/#/devb1c185036. Then I did some research on the Transporter, and found that to download it you need to be approved by Apple for qualification in here - https://itunespartner.apple.com/en/movies/faq/Transporter_Getting%20Set%20Up. Other than this I can't find much info on exactly how to get access to the tool. Surprisingly not much resources about this on the Internet, and all the apple doc seems very vague on this. So my question is: Can the Transporter tool really be used to upload builds to App Store on Windows and Linux? If yes, what is the exact steps to get access to it? Has anyone been able to go through the process and use the tool?
Replies
1
Boosts
0
Views
3k
Activity
Dec ’25
stuck in “Waiting for Review” since February 7
Hello Apple Developer Support, My app has been stuck in “Waiting for Review” since February 7, and I have submitted multiple inquiries without receiving any response. This delay has now become extremely concerning. Missing a planned launch due to an indefinite review timeline is very difficult for independent developers. If there is an issue with the submission, I would appreciate clear communication. If there are review delays, transparency would help us plan accordingly. I respect the review process, but the lack of updates after this amount of time is frustrating. I would sincerely appreciate clarification on the status. I kindly ask for a specific and personalized response regarding my case, as my previous inquiries received only general or automated replies without addressing the actual issue. Thank you.
Replies
6
Boosts
4
Views
409
Activity
May ’26
ITMS-90426: Invalid Swift Support
Hi,Having issues uploading our build to App Store Connect for use in TestFlight. We get a success when building through Xcode, but we get an email after it uploads via archive manager stating "ITMS-90426: Invalid Swift Support - The SwiftSupport folder is missing. Rebuild your app using the current public (GM) version of Xcode and resubmit it.". We have confirmed that we don't have any Swift dependencies and that we are running the latest Xcode (v11.3.1). We've also tried to build/deploy this on multiple computers with the same error. Our app was built using Unity, then brought into Xcode to build/deploy from there. We have never had any Swift dependencies in our project. We are able to deploy directly to our devices, but it seems that the only time we run into issues is trying to. Any help is appreciated.
Replies
8
Boosts
1
Views
15k
Activity
Feb ’26
Cannot submit apps with Xcode 26.2 RC
Xcode 26.2 RC has been out for over 24 hours and it's still not possible to submit apps.
Replies
12
Boosts
3
Views
1.3k
Activity
Dec ’25
change my primary language of App store connect
I just signed up in the developer program and I want to change my primary language of App store connect: https://appstoreconnect.apple.com/both App dev program and apple id interface are set to English but Appstore connect is set to French by default. Thanks.
Replies
19
Boosts
4
Views
40k
Activity
May ’26
Blank page when logging into App Store Connect
When I sign into App Store Connect, I am taken to this URL: https://appstoreconnect.apple.com/review_agree The page shows a gray activity spinner for a few seconds, then is blank. I have tried on multiple computers and multiple browsers, over the past few weeks, with the same result. I have lodged a developer support request, but it hasn’t been resolved yet. It’s been holding up our App Store submission for a couple of weeks now. Any ideas of things I could try, or has anyone else had this issue and had it resolved ?
Replies
27
Boosts
8
Views
13k
Activity
Apr ’26
Can´t renew Paid App agreement.
I got message in "AppStore connect" saying that there is a new version of the new version of the agrrement (Your Paid Applications agreement has a new version)When clicking on the "Agree" button for the renew for the Paid app agreement i get an error message saying there is a problem, but not what problem,. This is the error message. "We are currently unable to process your request. Please try again later."Ive gottten this message for several weeksl I have been trying different versions, with the same result. I even tried to send a support case to apple, but the request has been unanswered for 3.5 weeks now. I diont know what to do..
Replies
24
Boosts
1
Views
8.0k
Activity
Nov ’25
Can not update your app privacy information about tracking user
Can not update app privacy information about tracking user after remove the tracking functionality and "NSUserTrackingUsageDescription" from info.plist. Always reminds us App contains "NSUserTrackingUsageDescription"
Replies
29
Boosts
3
Views
13k
Activity
12h
App icon not showing in TestFlight and App Store Connect, but visible on device
Hi everyone, we are currently facing an issue with one of our apps regarding the new icon requirements in iOS 26. • We created the app icon using Apple’s Icon Composer. • On the device, everything works perfectly: the app icon is shown on the home screen, and it can also be customized with the new iOS 26 features (colors, transparency, etc.). • However, in TestFlight the app icon is not displayed at all (in the TestFlight app on the device). • In App Store Connect, the icon is also not shown in the overview for the app. Interestingly, within the list of TestFlight builds in App Store Connect the icon is visible. What we have tried so far: • Created an archive and manually uploaded it to App Store Connect → no icon in TestFlight. • Took the working Icon Composer asset from another app target where everything works correctly, deleted the old one in this project, and copied the working asset into the problematic target. → Same behavior: visible on the device, but still missing in TestFlight and App Store Connect overview. In contrast, in another app (using the same workflow and also Icon Composer), everything works perfectly: the icon shows up on the device, in TestFlight, and in App Store Connect. Has anyone experienced a similar situation? Is there something specific that needs to be set in App Store Connect (e.g. Marketing Icon / Branding section), or could this be related to the new iOS 26 icon handling? Any help or hints would be greatly appreciated. Thanks in advance!
Replies
13
Boosts
7
Views
1.2k
Activity
Oct ’25
App Store Connect “Missing Metadata” Nightmare: The Solution I Spent HOURS Searching For
I just spent way too many hours trying to figure out why my in-app subscription was stuck in “Missing Metadata” in App Store Connect, even though I had filled out everything. If you're here because you're in the same boat, this is the solution Apple doesn't make obvious. The Problem I created an auto-renewable subscription (Kanabloom Premium) and filled in all required fields. The subscription was still marked "Missing Metadata", preventing me from submitting it. The “In-App Purchases” section wasn’t showing up in my App Store version submission, which meant I couldn't even attach the subscription to my app version. I triple-checked the metadata, pricing, tax settings, review screenshot, and even resaved everything, but nothing worked. What I Tried (Before Finding the Fix) Checked that pricing was set up correctly for all countries. Uploaded the required review screenshot for the subscription. Made sure the subscription group existed and was linked properly. Refreshed, logged out/in, and tried different browsers. Read every Stack Overflow, Reddit, and Apple Developer Forum post I could find. Even tried creating a dummy subscription to see if that would reset the system. The Solution: Localizing the Subscription Group Here’s the stupidly hidden requirement that finally fixed it: ✅ Your subscription group itself (not just the subscription) needs a localized display name. App Store Connect requires each subscription group to have at least one localized display name for it to be valid. If this is missing, all subscriptions inside that group will stay stuck in “Missing Metadata” no matter how complete they are. How to Fix It: Go to App Store Connect > Subscriptions > Subscription Group Click on your subscription group (not the individual subscription). Check if there's a localization added under "Group Reference Name." If missing, add a localization (e.g., English) and save. Refresh the page and boom – the subscription will finally be "Ready to Submit." Conclusion Apple really needs to make this requirement clearer. Now that I’ve finally figured it out, hopefully, this post helps someone else avoid losing hours of their life to the same issue. If you're still stuck, double-check that: You’ve set pricing and enabled "Cleared for Sale." You’ve uploaded a review screenshot for the subscription. You’ve signed all App Store agreements and banking/tax documents. Your app's In-App Purchase capability is enabled in Xcode. Let me know if this helped you! I wish I had found a post like this sooner. 😂 This should make for a useful and searchable post in case other devs run into the same headache. Let me know if you want any tweaks before posting! 🚀
Replies
3
Boosts
7
Views
835
Activity
Mar ’26
App stuck in "Waiting for Review" for over 2 months
Hello everyone, I would like to ask whether other developers are currently experiencing unusually long App Review delays for new apps. Here is the timeline for my app (Apple ID: 6759361892): Build 1 — Feb 19, 2026: Initial build submitted Feb 21, 2026: Rejected because ads were not working properly Build 2 — Feb 23, 2026: Updated build submitted Build 3 — Feb 26, 2026: Another updated build submitted Mar 11–18, 2026: Status remained “Waiting for Review” and never entered the “In Review” stage Mar 18, 2026: Submission cancelled and resubmitted Current status: Still “Waiting for Review” During this period, I have already tried several ways to resolve the issue: Contacted Apple Developer Support multiple times Submitted an expedited review request Sent several follow-up emails regarding the delay Contacted Apple Support and asked them to leave messages for the App Review team Each time, I was told that the situation would be checked or that the review would “begin shortly.” I have now received that same response multiple times, including after my expedited review request was accepted, but there has still been no visible progress or transition into active review. While browsing the Developer Forums, I also noticed that several recent posts seem to describe similar situations, especially involving new app submissions remaining stuck in “Waiting for Review.” So I would like to ask: Are other developers currently experiencing similar delays? Has anyone recently seen their app finally move from “Waiting for Review” to “In Review” after a very long delay? Could this possibly be related to a broader App Review queue slowdown? I’m mainly trying to understand whether this is an isolated issue or something other developers are also currently facing. Any recent experiences or information would be greatly appreciated. Thank you.
Replies
4
Boosts
1
Views
267
Activity
2w
DeviceActivityReportExtension: NSExtensionPrincipalClass required by App Store but rejected at runtime
I'm experiencing a contradictory validation issue with DeviceActivityReportExtension that creates an impossible situation: The Problem: Without NSExtensionPrincipalClass in Info.plist → App Store Connect rejects upload with: "Missing Info.plist values. No values for NSExtensionMainStoryboard or NSExtensionPrincipalClass found" With NSExtensionPrincipalClass → Local install fails with: "defines either an NSExtensionMainStoryboard or NSExtensionPrincipalClass key, which is not allowed for the extension point com.apple.deviceactivityui.report-extension" Setup: Extension point: com.apple.deviceactivityui.report-extension Using SwiftUI with @main attribute and DeviceActivityReportExtension protocol Xcode 16.2, iOS 17.6 deployment target Code structure: @main struct SpoolReport: DeviceActivityReportExtension { var body: some DeviceActivityReportScene { // Report scenes here } } The extension builds and runs perfectly without NSExtensionPrincipalClass, but cannot be uploaded to App Store Connect. Adding the key allows upload but breaks local installation. Is this a known issue? Is there a workaround or correct Info.plist configuration for DeviceActivityReportExtension? Thank you!
Replies
10
Boosts
2
Views
754
Activity
Mar ’26
Xcode 26 RC & App Store Connect
Will RC be allowed to upload to App Store Connect? I have tried a couple of times with 17A321 and I keep getting unsupported SDK or Xcode version. Submitted feedback FB20178551
Replies
6
Boosts
6
Views
243
Activity
Sep ’25
Profile doesn't include the com.apple.application-identifier entitlement.
I have tried everything and still I am getting this. Just for a test I created a new app (Master-Detail template Xcode 11.5) I have created an entry in the iTunes Connect to receive the app upon archiving and uploading. I regenerated all new certificates for iOS Development and Distribution. I created all new Provisioning profiles. The Dev profile builds deploys and runs on my device The Dist profile builds but when I select the distribution profile I get the "Profile doesn't include the com.apple.application-identifier entitlement." error. When I download the profile within Xcode all looks good for the distribution profile: App ID: matches correctly Certificated: 1 Included includes the new signing certificate "iPhone Distribution...." Capabilities: 3 Included Includes Game Center, In-App Purchase, and Keychain Sharing Entitlements: 5 Included Includes application-identifier, keychain-access-groups, beta-reports-active, get-task-allow, and com.apple.developer.team-identifier. Im not sure what is going on. This is a standard process I have performed for quite a while. As a matter of fact I just submitted 3 applications last Sunday. Thank you for any suggestions.
Replies
22
Boosts
1
Views
15k
Activity
Oct ’25
Trademark complaint but no followup
Hello, I have recently received a trademark infringement claim against my app. The claim did not specify exactly how I am infringing, or supply any other actionable information. However they did mention they filed at the USPTO. Nevertheless I pulled my app from the U.S app store to prevent any unintentional infringement, and contacted the complainants to resolve the situation. It's been a few weeks since then and I haven't heard anything from the complainants. Meanwhile Apple is reminding me to resolve this conflict. Does anybody here have any advice on how to proceed? I have tried getting in touch with AppStoreNotices@apple.com but they do not appear to reply. Thanks!
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1
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0
Views
780
Activity
May ’26
Seeking Advice on App Store Optimization for a New App With Low Initial Traction
I launched my app on the App Store and Google Play about two months ago and despite improving the icon and screenshots I have only reached around 40 downloads which makes me believe ASO is my main challenge. I started using ASO tools like TryAstro and AppTweak but the keyword metrics such as volume 39 and difficulty 0 are confusing so I would appreciate guidance on interpreting this data and on effective ASO strategies for a new app with minimal downloads or ratings.
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5
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1
Views
433
Activity
May ’26
Your case ID for this conversation is 102769512657.
Hi everyone, I’m unable to enable Xcode Cloud for any app on my account. At the final step of the Xcode workflow setup (“Confirm App on App Store Connect”), pressing Complete always returns: “ could not be added to Xcode Cloud. Authentication credentials are invalid.” This affects both existing apps and completely new test apps with fresh bundle IDs. What I’ve verified • I am Account Holder and Admin. • All agreements are accepted. • App creation, bundle ID registration, and certificate management work normally. • I’ve removed/re-added my Apple ID in Xcode and cleared all Xcode-* tokens from Keychain. • Test apps in clean Git repos reproduce the same error. Support I have already opened Case ID 102769512657 with Apple Developer Support, but I’m posting here in case others have seen this issue or know of additional steps to confirm the provisioning state.
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9
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5
Views
486
Activity
Dec ’25
Apps still not review after 5 days
We submitted our apps on June 26th 2025, in order to make them available to our customers. To date, we have heard nothing from the AppStore Connect team. The availability of these apps on the store is vital to the operation of our company, since our customers are eagerly awaiting their use, which is a drag on our sales. It's frustrating not to have a faster service, especially as we pay an annual fee, without having more information on potential slowdowns such as during the Christmas period. Any help or visibility would be appreciated Wishing you a good day and good luck to my fellow developers if you're in the same situation. Best regards,
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1
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5
Views
270
Activity
Jul ’25
App Store Connect Encryption Questions- AES Encryption
I use AES encryption on my app (it's a game), I encrypt the user data (JSON file) (levels / scores / etc...) This is how I answered the App Store Connect questions, not sure if it's correct:-Does your app use encryption? Select Yes even if your app only uses the standard encryption within Apple’s operating system. YES-Does your app qualify for any of the exemptions provided in Category 5 You can select Yes for this question if the encryption of your app is: (a) Specially designed for medical end-use (b) Limited to intellectual property and copyright protection (c) Limited to authentication, digital signature, or the decryption of data or files (d) Specially designed and limited for banking use or “money transactions”; or (e) Limited to “fixed” data compression or coding techniques NO-Does your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NO-Does your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YESIs your app going to be available on the App Store in France? YESNow it's sending me to Encryption page - Add Export Compliance Documentation for ITC.apps.universal.platformName.iosIs your app designed to use cryptography or does it contain or incorporate cryptography? (Select Yes even if your app is only utilizing the encryption available within Apple’s operating system.) YESDoes your app meet any of the following: (a) Qualifies for one or more exemptions provided under Category 5 Part 2 (b) Use of encryption is limited to encryption within Apple’s operating system (c) Only makes calls over HTTPS (d) App is made available only in the U.S. and/or Canada NODoes your app implement any encryption algorithms that are proprietary or not accepted as standards by international standard bodies (IEEE, IETF, ITU, etc.)? NODoes your app implement any standard encryption algorithms instead of, or in addition to, using or accessing the encryption within Apple’s operating system? YES (it asks me to submit a copy of your French encryption declaration approval form- not sure what it is so I changed it to NO meanwhileClicked OK and then nothing happens. I'm not sure how to continue from here, In order to submit my app to test flight I need to provide export compliance information, which asks my the questions above, and then sends me to Add Export Compliance Documentation, but nothing was added ...
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4
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3
Views
14k
Activity
Mar ’26