App Store

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The App Store allows users around the world to discover and download your iOS and iPadOS apps.

Posts under App Store tag

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App stuck 'In Review' over 72+ hours
My app has been stuck 'in review' for 72+ hours. The last thing i got from the App Review team was an email saying "One or more In-App Purchases has been returned." This was the second time i've gotten this email. I feel like the people reviewing my app stops after testing my paywall and doesn't proceed with reviewing the rest of the app. Previously, i had an issue (which has been since solved) with the app review team even reviewing my app at all (waited over 9+ days). I submitted the app for review on a Friday and it's Monday now. I'm not sure if they stop reviewing apps over the weekend. But any help to solve the issue would help
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100
Jun ’25
Optimization Suggestion: Update Queue Prioritization by Payload Size.
Dear Developers, I would like to suggest an optimization for the logic governing the download and installation queue for app updates. Currently, when multiple applications are awaiting updates, the prioritization does not appear to consider the update payload size. My proposal is to implement a logic that prioritizes the download and installation of updates with a smaller delta size (fewer MB) before those with a larger delta. Practical Example: A 1MB update would be processed before a 500MB update, even if their arrival order in the queue was inverted. Potential Benefits: Perceived Speed Optimization (UX): Users would gain access to functional applications more quickly, especially in scenarios with multiple pending updates. Network Efficiency: In limited or intermittent bandwidth scenarios, completing smaller downloads first can reduce the chance of download failures and optimize network resource utilization. Device Resource Management: Frees up temporary storage and processing resources more rapidly for smaller updates. I believe this optimization would bring significant gains in terms of User Experience (UX) and the operational efficiency of the platform. Thank you for your attention and consideration. Sincerely,
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Jun ’25
iOS misleading users with payment notification timing
I'm getting really frustrated with emails from my App users who believe they've been charged for a free in-app purchase when they haven't. My App offers many in-app purchases of digital items and I give 4 of these away for free to let users get comfortable with how it works in-app. Over the last couple of years I've had a steady increase in angry emails from users who accuse me of fraud by charging them for a free item. I couldn't figure out for a while what this was as they would leave a 1 star rating, delete the app and ignore my emails for more information. Recently I had someone a bit more patient engage and explain it to me. The purchase for some reason popped up on my notifications right when I bought the [Free Item in my app]. It was from a movie I bought and the bill was delayed. The timing of that notification is what is misleading users about the free in-app purchase. Can someone take note of this please and perhaps delay any payment notifications so they aren't sent when the in-app purchase is for FREE? Thanks!
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Jun ’25
Why do we need the Transfer Identifier?
Hello, for applications using Signin with Apple feature, it seems a particular process needs to be followed when you want to transfer the app to a new owner. Generating transfer identifier before the transfer of ownership to identify a particular user. There is already "email" registered for the user, personal email or relay email (doesn't matter). Why would we need to trouble ourselves with the transfer identifier? The documentation doesn't explain anything about the background of this. It is very weak. It doesn't explain the impacts/changes when app is transferred so that one can fully understand its impact. Thank you.
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Jun ’25
Generic Apple Billing Descriptor
Hello, why Apple use a generic billing descriptor for charges (e.g., "APPLE.COM/BILL", "APL*APPLE"), which does not include the app name? As a result, unexperienced users associate any Apple charge on their bank statement with our app, even if it's a charge from another app or service they’ve used. This is leading to: Confusion and mistrust from our users An increase in wrongful refund requests Support burden for an issue outside of our control We kindly request Apple to consider including the app name in the billing descriptor (like Google Play does). We understand Apple manages all billing, but the current setup causes confusion that unfairly impacts our app’s reputation and support load. Thank you
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92
Jun ’25
App accepted to app store, but subscriptions are rejected
My app was accepted onto the app store yesterday, but i just found out that my subscriptions were rejected for some reason. The localization of each subscription said there was something wrong with it so i changed them and resubmitted them. The issue/question that i have is that now that my app has been accepted with my 1.0.0 version, do i have to submit an update for them to review my subscriptions? or do they review the subscriptions separately because you have to submit the subscriptions for review, the same way you have to submit builds. I just don't want to be waiting around because i can't market my app without those subscriptions accepted
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Jun ’25
[Proposal] Sense & Store – Intelligent App Suggestions from Safari (with On-Device AI)
Hello everyone, I’d like to propose Sense & Store — a seamless integration between Safari and the App Store, powered by on-device AI, designed to understand what users are reading, searching, or selecting in Safari, and suggest relevant apps that match their current context or intention. 🔍 Key Idea: “Sense” the user’s need through intelligent analysis of web content, then “Store” — offer the most relevant app, either already installed or available in the App Store. 🌟 Core Features: • AI-powered context detection directly inside Safari • Real-time app suggestions based on user intent • Smart overlays when selecting text or data (e.g., phone numbers, emails, tools) • Privacy-first: All AI runs on-device (Apple Neural Engine) • Instant App Launch or Installation via StoreKit ✅ Examples: • Reading an article on productivity? → Suggests Notion or Things. • Looking up meditation tips? → Recommends Calm or Headspace. • Selecting a phone number? → Offers CRM or spam blocker apps. • Exploring code samples? → Suggests Pythonista or developer tools. 🔒 Privacy & Performance: • 100% on-device intelligence (no data sent to servers) • Follows Apple’s privacy framework • Works with SafariKit + StoreKit + CoreML ⸻ I’m happy to provide a full prototype roadmap and technical architecture. Feedback and collaboration are welcome! Would love to hear your thoughts — especially from developers who build for Safari, App Clips, or work with CoreML. Thanks! by: Apple lover....
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Jun ’25
"Removed from Sale" Application from App Store
I am planning to gradually phase out the app and make it unavailable for new users. However, we would like to ensure that users who have already installed the app can continue to receive updates and support during this transition period. Please advise if this is possible? If so, what are the necessary steps or settings we need to configure in the App Store Console to achieve this? In addition, I would appreciate your guidance on the following questions: What is the process for uploading or releasing an update for an app that is currently "Removed from Sale"? If an app is "Removed from Sale", can it be republished later? What are the steps to do that? Are there any limitations when changing the app’s distribution region (e.g., is there a maximum number of times the region can be changed)? Thank you.
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70
Jun ’25
[Proposal] Sense & Store – Intelligent App Suggestions from Safari (with On-Device AI)
Hello everyone, I’d like to propose Sense & Store — a seamless integration between Safari and the App Store, powered by on-device AI, designed to understand what users are reading, searching, or selecting in Safari, and suggest relevant apps that match their current context or intention. 🔍 Key Idea: “Sense” the user’s need through intelligent analysis of web content, then “Store” — offer the most relevant app, either already installed or available in the App Store. 🌟 Core Features: • AI-powered context detection directly inside Safari • Real-time app suggestions based on user intent • Smart overlays when selecting text or data (e.g., phone numbers, emails, tools) • Privacy-first: All AI runs on-device (Apple Neural Engine) • Instant App Launch or Installation via StoreKit ✅ Examples: • Reading an article on productivity? → Suggests Notion or Things. • Looking up meditation tips? → Recommends Calm or Headspace. • Selecting a phone number? → Offers CRM or spam blocker apps. • Exploring code samples? → Suggests Pythonista or developer tools. 🔒 Privacy & Performance: • 100% on-device intelligence (no data sent to servers) • Follows Apple’s privacy framework • Works with SafariKit + StoreKit + CoreML ⸻ I’m happy to provide a full prototype roadmap and technical architecture. Feedback and collaboration are welcome! Would love to hear your thoughts — especially from developers who build for Safari, App Clips, or work with CoreML. Thanks! Jose Luiz Horta Barbosa Maurity Cruz - Apple lover...
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Jun ’25
Account migration from Individual to Organization
Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you
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Jun ’25
English is not being shown in the list of languages for my app even though that's the primary language
I initially released my app in English only and after about a year I added support for 4 more languages, now English is not being shown in the list of languages on the App Store. The primary language in App Store Connect is English (U.K.). The app seems to work fine, the content is being shown in English for me. Anyone know how I could fix this?
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115
Jun ’25
App Rejection Guideline 2.1 - Performance - App Completeness
I have been appealing to Apple to delete this rejected build since we have a new API and an upgraded new build with new IOS version to submit but we must up a version from 2 to 3. But the review BOT, I believe, doesn't read my appeal. It keeps responding with exactly the same rejection notes as before. I don't see the [+] button top left so I can't add a new version. I sent emails and made appeals to the "Review Board" link and submitted a case. There has been no response. It's been over a month. Can anyone recommend a solution, please?
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90
Jun ’25
App still 'in review' after 9 days
I've submitted my app on May 17, 2025, and has been stuck 'in review' since (9+ days). I've contacted support numerous times with little success. One support rep said that my app was "expedited" 5 days ago, but not changes to the status of my app since. I'm afraid of deleting the submission and resubmitting as it might repeat this long process. Getting my app reviewed and hopefully listed on the app store as soon as possible is absolutely crucial to the success of my company. And every day spent 'in review' is a huge hurt on the conversions/sales on the people already waiting to try the app. Any help or visibility would be appreciated
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132
May ’25
App still 'in review' after 9+ days
I submitted my app to be reviewed on May 17, 2025. I've contacted support via phone and email a number of times without much success. One support member said my app was "expedited" on May 23 (5 days ago), but still nothing. I don't want to delete the submission of my app and try again only to repeat this long wait time. Having the app accepted and listed on the app store as soon as possible, since customers who've given us their email for pre-launch are waiting for the app to be public, thus hurting sales (every day this problem persists). Any help or visibility would be appreciated.
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104
May ’25
Apps still not review after 5 days
真诚地 We submitted updates for our applications on May 24, 2025, to make them available to new customers. As of today, the applications remain "in review," and we have not received any communication from your team. Please note that we revised the application names based on previous feedback from App Review. The availability of these apps in the store is critical to our operations, as our customers are eagerly awaiting access, and the delay is negatively impacting our sales. The lack of expedited service is frustrating, especially given our annual developer program fee. We would appreciate greater transparency regarding potential slowdowns (e.g., during peak periods like Christmas). Any assistance or visibility into the review timeline would be greatly appreciated. Thank you for your support, and best wishes to my fellow developers on your team. Sincerely,
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May ’25
App Sandbox & Missing Symbols for Nested PyInstaller App Bundle
Hi Developers, I'm encountering persistent validation errors in Xcode 16.3 (16E140) on macOS 15.4.1 (24E263) with M1 when archiving and distributing a macOS app (Developer ID signing + notarization). App Structure: A native Swift/Obj-C wrapper app that launches a nested .app inside its Resources. The nested app is built with PyInstaller and includes: A Python core Custom C++ binaries Many bundled .so libraries (e.g., from OpenCV, PyQt/PySide) Issues During Validation: App Sandbox Not Enabled Error: App Sandbox missing for NestedApp.app/Contents/MacOS/NestedExecutable. Question: For Developer ID (not App Store), is sandboxing strictly required for nested PyInstaller apps? If the wrapper is sandboxed, must the nested app be as well? Given the PyInstaller app's nature (requiring broad system access), how should entitlements be managed? Upload Symbols Failed Errors for missing .dSYM files for: The nested app’s executable Custom C++ binaries .so files (OpenCV, PyQt, etc.) These are either third-party or built without DWARF data, making .dSYM generation impractical post-build. Question: Are these symbol errors critical for Developer ID notarization (not App Store)? Can notarization succeed despite them? Is lack of symbol upload a known limitation with PyInstaller apps? Any best practices?
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May ’25
App update "Waiting for review" for a week
Hi! We have a critical in-app launch coming soon and already missed one due to longer than expected review process. I even requested an expedited review last Saturday, but it's still "Waiting for review". We also have a patch version waiting that we would send to review right after the current one is approved. Or should we reject the current submission and submit the patched version (and request expedited review) or would that just drop us back to the end of the line? Help appreciated, thank you. 🙏
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May ’25