My Apple Developer Program membership expired on 15 April. I've been unable to renew through any of the standard routes: The account page at developer.apple.com shows no renewal option, just the expiry notice The Developer app on iPhone, iPad, and Mac shows no Renew button Going to the enrol page returns: "Sorry, you can't enrol at this time. Your Apple Account is already associated with the Account Holder of a membership." So the account is expired but still flagged as having an active membership, meaning neither the renewal nor the re-enrol path works. I've raised a support ticket (Friday 18 April), attempted three phone calls with no success, and the callback system is now returning an error when I try to book a slot. Has anyone experienced this and found a resolution? I believe this needs a backend fix on Apple's side but I can't get through to anyone who can action it. Any advice appreciated, particularly if an Apple staff member is able to assist or escalate.

I am member of Apple Developer Program for 4 years. Normally, it is renewing at 27 February each year. This year it is not renewed and also I can not renew it manually. I tried it via Mac, IOS, Apple Developer App but none of them is working. There is no renew/cancel etc option. When I check app only it says you have a membership with a past date but click is not working. Need help urgently!

My Developer membership expired on Aug 21st. I cannot renew it because there are no Renew button on the Developer app. No subscription option for Apple Developer in my Subscription list either. I've verified that the Apple ID is the same between my Developer app, App Store and my Setting. I tried submit a ticket on Apple Support but can't for some reason. The console log says "You are not allowed to perform this operation. Please check with one of your Team Admins, or, if you need further assistance, please contact Apple Developer Program Support" My users cannot install my app at the moment. What am I supposed to do? Please help.

It is outrageous that when you enrol in the Apple Developer Program, you have to pay for it, but it is not activated. This is a serious problem that needs to be addressed immediately. Does anyone know how to get Apple to get back to me about this? My money was taken very quickly, but I haven't received anything in return.

Hi, can someone help me, I can not find any button to accept this license agreement. I am Account Holder, and after clicking to account link, it redirects to my developer account. I accepted it in my developer account, but when I come back to Apple Store Connect, this agreement is still there, and no accept button for me in Action column.

Hello, My organization enrollment was approved today (Enrollment ID: 4MRP49V83B , D-U-N-S verified, License Agreement step reached). The only blocker is the membership purchase: "Your payment authorization failed." This is not a card or bank issue, and I want to flag it as the known enrollment-payment problem rather than route it back to my bank: It failed on the very first attempt, before any retry. It fails identically across three different cards (Amex, plus a credit and a debit card from different issuers). All issuing banks confirm no authorization request ever reached them — there is nothing on their side to decline. I have verified billing address matches each card exactly, removed all punctuation, set city/county manually, disabled VPN, and tried both the web flow and the Apple Developer app. [If applicable:] I received an order acknowledgement email but no charge landed and the account did not activate — suggesting a stuck/duplicate order. Because the request is not reaching the card networks, this appears to be on Apple's side. Please: Check for and void any stuck or duplicate order on my enrollment so I can retry with a clean transaction, and Have the payment/enrollment team complete the order manually if it cannot be cleared. Account details: Enrollment ID: 4MRP49V83B Organization legal name: Futuryntix UK Ltd Region: United Kingdom This is blocking activation of an approved organization account. I'd appreciate escalation to the enrollment/payment team rather than general support. Happy to provide any verification details needed to complete the order. Thank you, Aman Jain Futuryntix UK Ltd

Hello, I am posting here in hope of getting traction on an Organization enrollment that has been stuck for 4 weeks, with no reply from Developer Support for the past 9 days despite all requested documentation being provided. Timeline May 14, 2026 - Started Organization enrollment for my organization, a US-registered limited liability company that I solely own and manage. May 19, 2026 - Initial documentation submitted. May 27, 2026 - Received an email from Gisele (Developer Support) requesting: Applicant's government-issued photo ID (USA) Applicant's employment verification May 28, 2026 - Uploaded the complete documentation package through the secure file-upload portal, and replied to Gisele's email with a detailed clarification on both items. June 5, 2026 - Still no response. 9 days of silence. Apple's original message stated that next steps would be communicated within two business days. We are now well past that. My situation I provided my KYC documents (Passport). I am the sole member and sole manager of the LLC. The "government-issued photo ID (USA)" request does not apply: I am not a US person and I am not required to hold US-issued ID. My valid passport is, per Apple's own published guidance, an accepted form of government-issued photo identification. The "employment verification" request also does not apply: Apple's published enrollment policy states that this is required only if the applicant is not the owner/founder. I am the owner and founder. Documentation provided (full package) Passport (government-issued photo ID) Signed Statement of Authority and Sole Membership Signed Operating Agreement (single member) IRS EIN Assignment Notice CP575, naming me as Sole Member IRS EIN Verification Letter 147C Articles of Organization and Certificate of Organization (filing ID) Initial Resolutions naming me as the sole Member Dun & Bradstreet D-U-N-S confirmation Context that may help prioritization Our first product is already live and publicly available on Google Play in 177 countries, under the legal entity Novalis Partners LLC. Link: https://play.google.com/store/apps/details?id=com.novalispartnersllc.budget The company is fully operational, the product is shipping, but iOS distribution is blocked solely by this enrollment being stuck. Case reference Case ID: 102888036786 Enrollment ID: DAJ7B62DSR What I am asking Can this case be reviewed and routed to a Developer Program Support Manager? Has anyone in a similar situation (non-US founder of a US LLC) found a path to unblock organization enrollment? Is there any official escalation channel beyond the standard email reply loop? Any guidance from Apple staff or from the community is appreciated. I am happy to provide any additional documentation needed, but at this point I just need a human response. Thank you.

Hello everyone, I'm hoping to get some advice from anyone who has been through a similar situation. I enrolled in the Apple Developer Program as an organization on 29 May 2026. It has now been about a week, and the status still shows "Your enrollment is being processed" with no updates. I also scheduled a callback with Apple Developer Support and did receive a call — but each time I was kept on hold for anywhere from 40+ minutes to a couple of hours waiting to be connected to a representative, without any real resolution. So far there has been no request for additional documents, no completed identity verification, and no clear explanation of what's holding things up. This delay is holding up our ability to set up App Store Connect and move forward with publishing. A few questions for the community: Has anyone enrolled as an organization around the same time and experienced a similar wait? Is there a specific escalation path or action that actually helped move things along? Should I expect a phone call to verify the organization / authority to enroll, or is there something I should proactively request? Case ID: 102881921584 Any guidance from Apple staff or fellow developers who have resolved a similar case would be hugely appreciated. Thank you in advance.

Hello, I am posting here as a last resort after multiple unsuccessful attempts to contact Apple Developer Support through other channels. Timeline of my situation: I enrolled in the Apple Developer Program through the Apple Developer app on iPhone, and the annual membership fee was successfully charged to my credit card. The subscription appears as active under my Apple ID subscriptions. I was then asked by Apple Developer Relations to provide identity verification documents. I submitted my government-issued ID as requested. I received an email from the Apple Developer Relations Team confirming receipt of the documents, stating: "Thank you for providing the documents we requested. We will review them and follow up with you within two business days." That two-business-day window has now been exceeded by more than a week. Total elapsed time since document submission: 10 days. I have since sent three follow-up emails to Apple Developer Support. None of them have received any response. The Apple Developer app shows the message: "Enrollment through the Apple Developer app is not available for this Apple Account", and redirects to the web. On the web, the enrollment page shows "Purchase your membership" and asks me to complete my purchase, as if I had never paid. I have not clicked that button to avoid being charged a second time. reportaproblem.apple.com does not allow me to take any action on this subscription. At this point my payment, my submitted documents, and my enrollment status appear to be disconnected from each other in Apple's systems. The payment is confirmed, the documents were submitted as requested, but the enrollment remains in a pending state with no communication. I have seen several similar cases in this forum during 2026, some of which were resolved when Apple staff intervened directly. I would greatly appreciate if someone from Apple could review my case internally, confirm that the payment is linked to my enrollment, and allow the document review to proceed. If that is not possible, I would need clear guidance on how to obtain a refund of the membership fee that was already charged. I am happy to provide my Apple ID, the date of the charge, or any other information needed via a private channel. Thank you in advance for any help.

Hi everyone, I am writing to seek help regarding my Apple Developer Program enrollment. I successfully paid the $99 USD enrollment fee on March 31, 2026. I received the official invoice (Web Order Number: D009560930), and my credit card was successfully charged. However, as of today, my developer account is still pending and has not been activated. I have already sent two separate emails to Apple Developer Support requesting assistance over the past few days, but I have not received any response or update from them yet. Has anyone experienced a similar delay recently? Is there any other way to escalate this issue or contact support directly to get my account activated? I have attached my invoice for reference. Any advice or help from the Apple team would be greatly appreciated! Thank you.

I'm a developer from Nigeria trying to complete payment for the Apple Developer Program (organization enrollment). This has been ongoing for over 2 weeks with no resolution. My enrollment is fully approved. D-U-N-S verified. The only issue is the payment. Here's what I've experienced: Multiple payment attempts with two different USD cards (Grey, Chipper Cash) Payments either fail silently (no error shown, order acknowledgement email received, but no charge on card and account not activated) or return "Duplicate Order" error A $0.00 card verification charge went through on one attempt, but the actual $99 was never charged The enrollment page keeps showing "Complete your purchase" every time I log in I submitted a support email request over 3 weeks ago — zero response I have a completed app ready for App Store submission being delayed by this Organization enrollment, D-U-N-S verified, all enrollment steps completed. Only the payment step remains. I've seen many developers in these forums reporting the same issue since February 2026. Is there a known issue with the enrollment payment system? Can an Apple team member please look into my case or clear the duplicate order so I can retry with a fresh transaction? Any help from the community or Apple staff would be greatly appreciated. This is blocking my entire product launch.

i've been trying to enroll in apple developer program since months and everytime i get this generic error "Your enrollment in the Apple Developer Program could not be completed at this time." without any reason or clarification , i tried from my own laptop device and from my iphone device both giving me same error without any luck , thats weird that im trying to register and never had any violation with apple and get this experience

Hi, I'm the Account Holder and I can't renew our membership because the "Renew Membership" button is missing everywhere, the Apple Developer website, the Developer app on Mac, and the Developer app on iPhone. App Store Connect only shows the message telling me to renew on developer.apple.com, where no button appears. The contact form also returns "There was a problem processing your request," so I haven't been able to reach support through normal channels. I believe I know the cause. Last year, on Apple's advice, I renewed via the in-app subscription route, which tied the membership to an App Store subscription on a personal Apple ID. I cancelled that subscription immediately afterward, because the membership needs to be billed to our company, not a personal account. My working theory is that the account is still flagged to renew via that (now-cancelled, non-existent) in-app subscription, which is why the web Renew Membership button never reappears. What I need: please reset the account's renewal method off the cancelled in-app subscription so the standard Renew Membership button returns and I can renew on the web as the Account Holder, billed to our company. Two related points for whoever picks this up: Our membership expires June 7, so this is time-sensitive. We're a company and need the renewal billed to the company Account Holder Apple ID with a proper invoice, not a personal App Store receipt, so the in-app subscription route is not an option for us this time. Happy to provide the Team ID and account details privately. Is this something that can be reset on your end, and is there anything I should do in the meantime? Thanks.

Hi, I'm switching my developer account from individual to organization. I've been stuck for about 2 weeks as I've been asked to complete https://developer.apple.com/enroll/ which just pulls up a plain white page on my end. I have 2 new apps I'm trying to test and publish, giving this issue some urgency. I'm getting the console output in the attachment. I sent the message below to support. Is anybody else dealing with this issue at the moment? "s. Console output below. As Angular’s built in sqlite doesn’t support CSS selector lookup but only real DOM elements, I suggest using native JS first or loading full jQuery before AngularJS. Either way not much I can do on my side except trying what we already went through."

Good Day, I've applied for enrollment on the Developer iPhone App and was asked to upload company and identity documentation (which I did within 24 hours) and the enrollment has been stuck since. I reached out to support and they said to please call them as they need to speak to me on the phone, however I am in a region where phone support is not available (only email). I've subsequently replied to the email and said this to support and they closed the ticket. I've previously applied for enrollment on the developer.apple.com and that enrollment was approved but after 2 weeks of waiting the payment was never collected by Apple and support closed the enrollment and advised me to enroll on the mobile app as it allows Apple Pay which will collect the fee immediately after approval. However now the mobile app enrollment is stuck. Anyone been through this who can advise me on what to do to get this resolved ? My project is delayed by 2 months because of this.

Just wondering if this is normal Your enrollment is being processed. Learn about developing for Apple platforms with free development resources. Email: [my email] Enrollment ID: 7W929TVJ45 If you have any questions or would like to withdraw your enrollment, contact us. How long are others waiting for this? Thanks :)

I recently applied for an Apple Developer Program company account, but my enrollment request was declined. The message I received only stated that the enrollment request had been declined. However, I did not receive any email or additional information explaining why the enrollment was rejected. My company is a legally registered business, and I completed the enrollment process using our company information. At this point, I'm unsure what part of the application caused the rejection or what I need to do to resolve it. Since receiving the rejection notice, I have contacted Apple Developer Support to ask for clarification, but I have not received a response. Has anyone experienced a similar situation? Were you able to find out the reason for the rejection or successfully reapply? Is there a way to request more detailed feedback from Apple regarding the decision? Any advice would be greatly appreciated.

Trying to enroll in the Apple Developer Program, and when I clicked Enroll, it gave me an empty blank page with a 500 error in the debug console. Failed to load resource: the server responded with a status of 500 (Internal Server Error) I tried the Developer Support and it gave me the same issue with a text ERROR: [object Object] on the screen. I called customer service from my phone to Apple and scheduled a call; however, the solution at the end is "Try refreshing again and again until the Developer Support page works." 😄 Any suggestions on my next step?

Our organization’s Apple Developer Program enrollment has been completely stuck for 45+ days. Callback requests is going unanswered, we have waited for half an hour to an hour several times. We are eager to ship our app. How to get attention and help from someone at Apple Developer Program Enrollment review team.

I've been trying for two weeks not to change my personal developer account to an organizational account, but I get zero replies from apple. I've tried through the developer site, I've tried through email, but I never get any response back. This is now blocking my app publishing, which is potentially hurting revenue... Anybody an idea how I can get a response?