This error appeared yesterday out of the blue. I'd been on appstoreconnect.apple.com working on an app update and later in the day when I tried to log in again I immediately get the error, "Failed to verify your identity. Try Again". No verification code is sent and it's not a password issue, as that's a different error. I'm able to log in to iOS devices and Apple's apps, like the App Store Connect App. I was even able to log in to the Apple Support App and change my password, but I still couldn't access any Apple websites. If I try to log in to icloud.com, searchads, appstoreconnect.apple.com, developer.apple.com, or appleid.apple.com I immediately get the same error and no 2FA code is sent. I've seen online that others have had this issue and some resolved it by appending a verification code to the end of their password, but that hasn't worked for me. (Even though Apple's sites fail to send the 2FA I was able to get a code by going into iOS Settings->iCloud->Passwords & Security->Send Code). Has anyone had this issue and been able to resolve it? I've seen online that people have periodically experienced this issue for years, but I've seen no solution other than the code-appending trick. Apple Developer Support and regular Apple Support haven't been able to help so far (they also told me to try appending a 2FA code to my password). I had to create another Apple ID just to be able to get back into this forum and also the Contact Support page. But now that I have a support case the only way I can communicate with the rep is by logging in with the ID that actually has the login issue. The issue may be rare, but it's been around for several years and Apple has set up its support systems in a way that makes it extremely difficult to get support in these circumstances. In fact, regular Apple Support has no ability to even transfer a call to Developer support. If anyone can help me with this I'll buy you a beer--heck, several beers. Thanks

My membership expires in 10 days and I'm trying to find out how I can renew it.According to Applet:"You can renew starting 30 days before the expiration date of your existing membership or any time after it expires. Your expiration date is available in your account on the developer website. To renew, sign in to your account with the Apple ID you used to enroll, and click the "Renew Now” button. If your membership is still active when you renew, your new membership will activate as soon as your current membership expires and you will receive two (2) new TSIs."So, I sign in to my account with the Apple ID I used to enroll and I can't see the "Reset Now" button anywyere.All I can see is the "Overview", "Membership", "Certificates, IDs & Profiles", "iTunes Connect", "CloudKit Dashboard" and "Code-Level Support" under the "Programs Resources" section, on the left, and the "Documentation", "Forums", "Bug Reporter" and "News & Updates" under the "Additional Resources" section, again on the left.I went to each and every of these and there is no "Renew Now" button anywhere.Any ideas?Thanks in advance.

Hi there, How long does it take to make a switch from Apple individual to organization membership? I initiated the process a 2 weeks ago, and I am get to receive another notification from Apple. Keeps showing We’re processing your membership migration from an individual to an organization. And I am unable to submit an application that requires Organization account.

I had submitted my app for notarization and it shows the below error - "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, I have raised a ticket in the support but no reply yet. Kindly help ASAP

Hello, I logged in to my Developer Account and I can't access my Program Resources - img 1 Even if I try to re-enroll, it doesnt allow me as I'm already enrolled - img 2 I have just emailed support and phone support is only available on weeks days. I need to access my certificates asap to fix a push notification issue. Any suggestions?

Thank you very much for choosing me to go to Apple Park to participate in WWDC. I am looking forward to participating in this event. May I ask you some questions? I am a young Apple Developer Program from China. And I am the winner of the Swift Student Challenge in 2024. I am over 13 years old. I used my own Developer account, not my parents', to apply for WWDC activities and all the events I carry out. Since I am under 18 years old, my parents may need to sign the Special Event Parental Permission Statement. Where can I find it? My parents will sign it. At the same time, I noticed that the bottom of the RSVP form requires me to guarantee that I am at least 18 years old, but I am not. And I used my own account to apply for WWDC, so I want to know how to meet this need? I need a non-immigrant visa to go to the United States. So, I need to prove to the visa officer that I have received an invitation from Apple. Could Apple send me a formal invitation letter to prove that I have received an invitation from Apple? At the same time, as a teenager, I need to go to the United States with my mother, so can you mention the information of my guardian (my mother) in the invitation letter? Ps: I am very independent. I am well aware that the number of people in WWDC is limited. My mother will not enter the venue unless otherwise required.

Hi all, I initiated the request to Apple to convert from individual to organization membership. I’ve been waiting for more than 2 weeks since last email from Apple. Is there any way to escalate it? I am not receiving any further email updates after asking for an update twice. It would be really good at least to know how many days to expect the outcome if Apple could have simply replied so. Any help would be appreciated. Thanks.

Hello, I changed my device during the registration and purchase process of the Apple developer program, which has caused me to be unable to continue purchasing now. My software has been developed and cannot be sold now. I have contacted customer service, but they are unable to resolve this issue I am looking for a solution and hope someone can help me. Thank you very much.

I have been trying to notarize my application for about a month via this command - xcrun notarytool submit "Backlsh.zip" --apple-id "" --password "" --team-id "" but it throws error - { "logFormatVersion": 1, "jobId": "c8173ee6-edd2-4c51-a86b-8f3b8dea0a84", "status": "Rejected", "statusSummary": "Team is not yet configured for notarization. Please contact Developer Programs Support at developer.apple.com under the topic Development and Technical / Other Development or Technical Questions.", "statusCode": 7000, "archiveFilename": "Backlsh.zip", "uploadDate": "2025-03-06T05:33:56.287Z", "sha256": "b45e579f0c47070b55d74ac49e49c81d32f2315bd290ca5592f71f314018c44d", "ticketContents": null, "issues": null } I have raised ticket to apple support but i havent received any help yet ! I have tried to submit 5 times. Kindly help !

I’m having a problem with my Apple Developer subscription payment: 1️⃣ My card was successfully charged €99 – I have a confirmation email from the payment system 2️⃣ But my Apple Developer account shows "Order Canceled" – the cart displays this status Additionally, when I log into my account, it prompts me to register again as if the payment didn’t go through. Questions: How can I restore access to Apple Developer? What should I do about the payment—will it be refunded automatically, or do I need to contact support? Could this be a system error, and should I try paying again? Thanks in advance for your help!

I discovered an issue where older Intel Macs (like my 2017 MacBook) enrolled in the macOS Sequoia Public Beta do not receive Ventura security updates, even though Sequoia is not compatible with the hardware. My system said “macOS is up to date” while stuck on Ventura 13.7.1, but after switching to the Ventura Public Beta channel, it immediately showed a new update available. This seems like a serious flaw—Apple should warn users or fall back to compatible OS versions when an enrolled beta is unsupported. Has anyone else experienced this? Could be a widespread issue for Intel Mac users still relying on Ventura.

Hi, Its been 2 week or more I have applied for developer program enrollment. It is still in review status. I tried to connect with apple support, they asked to changed the name we did it but still no progress. I have sent several mails to them but no satisfying reply.

I'm trying to enroll in the Apple Developer Program, but I’m getting an error: "There may be an issue with your account that needs to be resolved before you can continue. Please contact support." How can I complete my enrollment? When I try to contact support via Email, it necessary to select an organization. However, I have already joined two different organizations, but they are not mine. Without selecting an organization, I can't proceed. Does anyone know a solution for this? Thank you!

Hello, Two months ago, I tried to enroll in the Apple Developer Program and provided official documents such as my ID and passport. However, I was repeatedly asked to upload them again until my account was declared no longer eligible for use in the Apple Developer Program. I don’t know why my ID was rejected. I tried uploading a regular photo of the document, I tried a scan, and I tried various formats, but nothing worked. Now I want to try again and enroll, but the button is not clickable. Can you please guide me through what went wrong and how I can try again? Thank you.

I have been waiting for a week for subscription confirmation, the money was withdrawn from my card, invoice came, but for a week already the status is pending, and also on the site writes complete your purchase now. What to do?

The "Save" or "Update" button text does not load properly. https://developer.apple.com/profile/finish

My team has reached the maximum number of registered iPhone devices on our profile and would like to reset the list to remove those that are no longer valid. Currently, our reset date in the developer portal shows March 22nd as the earliest date for a reset. Is it possible to request an earlier reset date? Thanks

Hello, I failed to register and cannot continue because I changed my device during the registration process for the Apple Developer program. What should I do if I continue? My application has been developed and cannot be launched now. I contacted customer service and they said they cannot handle it. I suffer every day and hope to receive support from the Apple development team. Thank you.

We are facing a challenge with the renewal of our Apple Developer Program. Last year, we renewed it using a UPI ID, but that UPI ID is no longer available. We have added a new UPI ID and want the payment to be deducted from it. However, when we click on ‘Renew the Program,’ it redirects us to the old UPI ID, which we are unable to delete. It also shows that there is a currently active subscription linked to that UPI ID. We are in the 30-day grace period. We contacted the Apple Support team, but they have not provided a solution. Is there anyone who can help with this?”

Hi, My admin account is locked and I have only one admin role account so that I can not maintain my applications that is published also I can not give permissions other developer account as admin role. I send mail and contact apple developer account support but no-one is helped me and they didnt answer me why my account is locked!!!. They didn't give me any support and help to retake my admin account and didn't reset my password although I sent my all documentation about my company. I am waiting for 15 days to solve this problem and distribute new release my application versions. So how can I recover my admin account ? Does anybody have any suggestion? Please contact with me.......... Opened Case IDs : 102546359173 , 102545233982 , 102548896020 Thanks,