Developer Program

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Create and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.

Posts under Developer Program tag

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Unable to enroll in Apple Developer Program from Saudi Arabia
Hello, I am trying to enroll in the Apple Developer Program as an individual from Saudi Arabia. I am 27 years old and meet all eligibility requirements. However, enrollment through the Apple Developer app is unavailable for my Apple Account. When I try to enroll through the website, I receive the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have contacted Apple Support multiple times and spent several hours on phone calls, but the issue remains unresolved. Could someone from the Apple Developer Program team please advise on how to proceed or escalate this issue for manual review? every time i received a call from apple developer team, the call ended with no reason and they never call back! what kind of service is this ? attached the evidence that i waited for a really long time listening to their music with no help!!! also these are my opened cases ID that im pretty sure no one will care about it! Thank you.
1
0
101
Jun ’26
Enrollment to the Program from El Salvador
Good day to you all. I have been trying to enroll to the Program using a salvadoran phone number, as individual Developer, and using my Apple Account (former Apple ID). During the past three weeks I have received the You Cannot Be Enrolled at this time; I repeated the process during the first two weeks, then I let it rest for some days and tried again this week with the same result. Also, I opened Support Cases but this far, I cannot enroll. I will appreciate your recommendations.
0
0
45
Jun ’26
Organization enrollment rejected with no reason. 3 support emails unanswered (Case ID: 102881713619)
Hello, I am posting here in the hope that someone from the Apple Developer Program team can review and escalate my case, as I have been unable to get any response through the standard support channels. Summary of my situation: Enrollment type: Organization (EleveNode LLC) Enrollment ID: Z7S59G8HV5 Enrollment submitted: April 29, 2026 Case ID: 102881713619 D-U-N-S number: Active and correctly linked to the organization Timeline of what happened: I submitted the required documents. I then received a message from Apple requesting additional documents. I uploaded all the requested documents. The enrollment was rejected, with no reason given. Since then, I have contacted Apple Developer Support three times (May 19, May 25, and June 7) to understand the reason for the rejection and how to resolve it. None of these messages have received a reply. For context: I have successfully completed Apple Developer Program enrollment twice before, once with my personal individual account, and once with another business entity both without any issues. At this point, I have not been told what documentation was insufficient, what verification failed, or whether there is anything further required from me. The phone/callback support option is not available in my region, so the contact form is my only channel, and it is not producing any response. This is blocking my ability to publish apps under my company and is affecting my business commitments. I would greatly appreciate it if an Apple representative could review my case and escalate it to the Developer Program Enrollment team, or at minimum tell me the reason for the rejection so I can address it. Thank you for your time and assistance. Adam
0
0
62
Jun ’26
Unable to enroll in Apple Developer Program – Invalid State/Region value for Kosovo
Hello, I am trying to enroll in the Apple Developer Program, but I cannot complete the payment. During the purchase process, I receive the following error: We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region. My details: Country: Kosovo State/Province/Region: Kosovo Region (selected from the available option) I have verified my information multiple times, but the error appears every time. I have contacted Apple Developer Support multiple times over the past month.I have not received any response (positive or negative). I need to complete enrollment to publish my apps, and this delay is blocking my work.
2
2
738
Jun ’26
Enrollmetn status - Your Account is in Review
I am trying to unroll in 'Apple Developer Program' as an 'Individual'. It went for review. I have shared the requested document. It has been more than 20 days. however, it still says 'Your Account is in review' status. Support Team responds to email after 5 to 6 days with a Template email stating Your account is in review with Operations Teams. I tried reaching over the call but the call remains in the queue forever. Can someone guide me how can I get my review completed?
1
0
76
Jun ’26
NFC & SE Platform request requirements
Goodmorning, I want to request NFC & SE Platform functionality but the following link does not seem to work for me. https://developer.apple.com/contact/request/nfc-se-platform It displays the following message: You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. Visit account But in my membership details, I am the account holder as seen in the image below. Does someone know how this might happen?
1
0
225
Jun ’26
Enrollment stuck on "Pending" for 4 days after payment — requesting manual review
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for 4 days. The payment was completed successfully and I received the receipt, but my membership has not been activated and the status has not changed. I have not received any email requesting additional documents or identity verification, and no phone support option is available to me. I have already waited well beyond the stated processing time. Could someone from Apple please escalate this to the Developer Program Enrollment team for a manual review and activation? Details: Enrollment / payment date: June 5, 2026 Order Number (Web Order Number): W1525141060 Enrollment type: Individual Region: Japan Case ID (if any): 102911454780 This is blocking my development. Any help would be greatly appreciated. Thank you.
1
0
109
Jun ’26
Individual Developer Enrollment (UK): Held on hold for 4 hours on multiple callbacks, no response (Case ID: 102910351530)
Hi, Need some advice on a broken enrollment loop. I registered as an individual in the UK last week. Since enrollment, I have: Day 1: Received the "Your order is being processed" email Day 2: Received the "Review your Apple Developer Program enrollment" email requesting ID verification, and I uploaded my ID as soon as I got the email Day 4: Received an invoice number and "your order has been confirmed" from Apple However, as I log on to developer.apple.com, the website is still stuck saying "To continue your enrollment, complete your purchase now", despite Apple having successfully taken payment from my card and processed the enrollment. If I click it, it attempts to loop me back into a transaction I have already completed. I opened a ticket (Case ID: 102910351530), but got no email response. Attempting to use the phone callback system has been impossible. I have also tried requesting callbacks during their UK (and Ireland) business hours on working days. Every time the system dials my phone, I ended up being placed on hold with the music without anyone actually taking the call. There was once I've even had to endure 4 hours straight on the call before I eventually had to hang up. I completely understand that WWDC is around the corner and support queues are likely heavily backlogged, but the callback loop seems fundamentally broken. A few questions: Is anyone else registering as a developer in the UK / Ireland experiencing the same issue? Is there a path to escalate the issue to human support? Case ID: 102910351530 Any insight or guidance from fellow devs or Apple moderators would be incredibly appreciated. Thank you in advance!
3
1
218
Jun ’26
Been a month and still no response about our Developer Account
On my Apple Developer Account, all I see is "Your enrollment is being processed. Your enrollment ID is JYD86Q79DM." This has been ongoing for 4 weeks now. This is the first time I am enrolling to the program and need to know time it takes and if I am missing any steps? Please advise We are keen on uploading our app to the Apple Store but we need to begin testing asap and without the approval of our Dev account this is not possible. Is there any Apple verified team here to respond?
2
1
177
Jun ’26
Urgent: Apple Developer Organization Account Takeover – No Resolution After One Week
Case Number: 102905844463 I'm posting here in the hope that someone from Apple or the developer community can advise on the appropriate escalation path. Our Apple Developer Organization account appears to have been compromised approximately one week ago. The primary Apple ID associated with the account was info at tadarab.com. Prior to losing access, we received multiple unsolicited Apple verification code SMS messages. Shortly thereafter, Apple sent a security notification confirming that a new trusted phone number ending in **9794 had been added to the account. The original trusted phone number ending in **4346 was no longer being used for verification. Since then: We have completely lost access to the primary Apple ID. The original Apple ID is no longer recognized through Apple's account recovery process. Team members associated with the organization appear to have been removed. Developer certificates appear to have been removed. We can no longer access App Store Connect or the Apple Developer account. A support case was opened immediately after the incident. Unfortunately, after a week of communication, support has not yet addressed the reported account compromise and instead responded that they could not verify our association with the Developer Program membership—which is itself one of the consequences of the apparent takeover. My main concern is understanding how a trusted verification phone number could be changed and an entire Developer Organization account effectively taken over without the legitimate owner being able to prevent or recover from the change. Has anyone experienced a similar situation, and is there a recommended escalation path within Apple for Developer Organization account compromises? Any guidance would be greatly appreciated.
1
0
148
Jun ’26
Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
1
0
162
Jun ’26
It's been a week since I paid and no progress update
I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.
1
0
93
Jun ’26
Pending Termination Notice 3.2(f) – Built Entirely New Game for Compliance – Appeal Submitted 10 Days No Response
Hello Apple Developer Community and App Review Team, I received a Pending Termination Notice on May 29, 2026, for my account (Developer: Bushra Malik) related to Section 3.2(f), regarding app submissions for Dress Up Fashion: Styling Game. I submitted a formal appeal 10 days ago but have not yet received a response or case number confirmation. I want to provide brief context: Our original Clothing Store Simulator received repeated rejections. Rather than continuing to resubmit the same app, we made the decision to build a completely new game from scratch — new code, new assets, new UI, and a fully revised App Store listing. Nothing from the original submission was carried forward. This was a deliberate good faith effort to achieve compliance, not an attempt to evade review. We also believe an older binary may have been reviewed rather than our latest build — a technical issue we have experienced previously on this account. Our account has 4+ years of publishing history and 25+ live games currently on the App Store. Not a single other app is in rejection or under any violation. We have never engaged in subscription scams, fake reviews, bait-and-switch tactics, or any of the fraudulent conduct described in the termination notice. I am respectfully requesting: Confirmation that my appeal is actively under review A status update or case reference number Any additional information Apple needs from our side We are fully cooperative and have all source code, assets, and submission history available immediately upon request. Thank you sincerely for your time. Bushra Malik Apple Developer Account: Bushra Malik
1
0
241
Jun ’26
Apple Developer Account Shows “Closed” Status but App is Ready for Distribution – Unable to Access App Store Connect
Hi, I can sign in to my Apple ID, but my Apple Developer account shows a “closed” status and I’m unable to access App Store Connect features. My app is currently showing “Ready for Distribution,” so the account appears active, but developer access is restricted. I’ve already contacted Apple Developer Support and am waiting for their response. Also, I temporarily can’t access my primary email due to a verification issue, so I’ve provided an alternate contact email and phone number in my support request. Has anyone experienced a similar situation or knows possible reasons for a “closed” developer status while the app remains approved? Thanks.
5
0
311
Jun ’26
Revoked your certificate (iOS Distribution)
I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don
1
0
135
Jun ’26
Unable to renew Apple Developer subscription using managed Apple Account
We use managed Apple accounts for all users in our environment. One of these accounts is associated with an App Store app. Currently the developer console has a banner that says: "There's no credit/debit card on the Apple Online Store associated with your Apple ID to auto-renew your membership." This account, as well as my own admin account, are unable to add a payment method to our Apple account. We're missing the "Payments & Shipping" button on the Manage Account page. How can we renew our developer subscription to keep our app on the App Store? It's critical for us that the account that owns this app is managed. TIA
7
4
2.4k
Jun ’26
Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
3
2
215
Jun ’26
Unable to enroll in Apple Developer Program from Saudi Arabia
Hello, I am trying to enroll in the Apple Developer Program as an individual from Saudi Arabia. I am 27 years old and meet all eligibility requirements. However, enrollment through the Apple Developer app is unavailable for my Apple Account. When I try to enroll through the website, I receive the following message: “Your enrollment in the Apple Developer Program could not be completed at this time.” I have contacted Apple Support multiple times and spent several hours on phone calls, but the issue remains unresolved. Could someone from the Apple Developer Program team please advise on how to proceed or escalate this issue for manual review? every time i received a call from apple developer team, the call ended with no reason and they never call back! what kind of service is this ? attached the evidence that i waited for a really long time listening to their music with no help!!! also these are my opened cases ID that im pretty sure no one will care about it! Thank you.
Replies
1
Boosts
0
Views
101
Activity
Jun ’26
Enrollment to the Program from El Salvador
Good day to you all. I have been trying to enroll to the Program using a salvadoran phone number, as individual Developer, and using my Apple Account (former Apple ID). During the past three weeks I have received the You Cannot Be Enrolled at this time; I repeated the process during the first two weeks, then I let it rest for some days and tried again this week with the same result. Also, I opened Support Cases but this far, I cannot enroll. I will appreciate your recommendations.
Replies
0
Boosts
0
Views
45
Activity
Jun ’26
Organization enrollment rejected with no reason. 3 support emails unanswered (Case ID: 102881713619)
Hello, I am posting here in the hope that someone from the Apple Developer Program team can review and escalate my case, as I have been unable to get any response through the standard support channels. Summary of my situation: Enrollment type: Organization (EleveNode LLC) Enrollment ID: Z7S59G8HV5 Enrollment submitted: April 29, 2026 Case ID: 102881713619 D-U-N-S number: Active and correctly linked to the organization Timeline of what happened: I submitted the required documents. I then received a message from Apple requesting additional documents. I uploaded all the requested documents. The enrollment was rejected, with no reason given. Since then, I have contacted Apple Developer Support three times (May 19, May 25, and June 7) to understand the reason for the rejection and how to resolve it. None of these messages have received a reply. For context: I have successfully completed Apple Developer Program enrollment twice before, once with my personal individual account, and once with another business entity both without any issues. At this point, I have not been told what documentation was insufficient, what verification failed, or whether there is anything further required from me. The phone/callback support option is not available in my region, so the contact form is my only channel, and it is not producing any response. This is blocking my ability to publish apps under my company and is affecting my business commitments. I would greatly appreciate it if an Apple representative could review my case and escalate it to the Developer Program Enrollment team, or at minimum tell me the reason for the rejection so I can address it. Thank you for your time and assistance. Adam
Replies
0
Boosts
0
Views
62
Activity
Jun ’26
Unable to enroll in Apple Developer Program – Invalid State/Region value for Kosovo
Hello, I am trying to enroll in the Apple Developer Program, but I cannot complete the payment. During the purchase process, I receive the following error: We are unable to complete your order. There was an issue when we processed your order. An invalid value '1549' was provided for State, Province, or Region. My details: Country: Kosovo State/Province/Region: Kosovo Region (selected from the available option) I have verified my information multiple times, but the error appears every time. I have contacted Apple Developer Support multiple times over the past month.I have not received any response (positive or negative). I need to complete enrollment to publish my apps, and this delay is blocking my work.
Replies
2
Boosts
2
Views
738
Activity
Jun ’26
Enrollmetn status - Your Account is in Review
I am trying to unroll in 'Apple Developer Program' as an 'Individual'. It went for review. I have shared the requested document. It has been more than 20 days. however, it still says 'Your Account is in review' status. Support Team responds to email after 5 to 6 days with a Template email stating Your account is in review with Operations Teams. I tried reaching over the call but the call remains in the queue forever. Can someone guide me how can I get my review completed?
Replies
1
Boosts
0
Views
76
Activity
Jun ’26
NFC & SE Platform request requirements
Goodmorning, I want to request NFC & SE Platform functionality but the following link does not seem to work for me. https://developer.apple.com/contact/request/nfc-se-platform It displays the following message: You must be the Account Holder of an Apple Developer Program for Organizations or an Apple Developer Enterprise Program to view this page. Visit account But in my membership details, I am the account holder as seen in the image below. Does someone know how this might happen?
Replies
1
Boosts
0
Views
225
Activity
Jun ’26
How to complete the payment for developer program?
I generated a payment mandate but cancelled it, and now I am trying to make a payment from the last 3 days. This is saying contact support. It's been 3 days since raising these concerns to developer support. Can someone please help me with this?
Replies
1
Boosts
0
Views
70
Activity
Jun ’26
Enrollment stuck on "Pending" for 4 days after payment — requesting manual review
Hello, My Apple Developer Program enrollment has been stuck on "Pending" for 4 days. The payment was completed successfully and I received the receipt, but my membership has not been activated and the status has not changed. I have not received any email requesting additional documents or identity verification, and no phone support option is available to me. I have already waited well beyond the stated processing time. Could someone from Apple please escalate this to the Developer Program Enrollment team for a manual review and activation? Details: Enrollment / payment date: June 5, 2026 Order Number (Web Order Number): W1525141060 Enrollment type: Individual Region: Japan Case ID (if any): 102911454780 This is blocking my development. Any help would be greatly appreciated. Thank you.
Replies
1
Boosts
0
Views
109
Activity
Jun ’26
Individual Developer Enrollment (UK): Held on hold for 4 hours on multiple callbacks, no response (Case ID: 102910351530)
Hi, Need some advice on a broken enrollment loop. I registered as an individual in the UK last week. Since enrollment, I have: Day 1: Received the "Your order is being processed" email Day 2: Received the "Review your Apple Developer Program enrollment" email requesting ID verification, and I uploaded my ID as soon as I got the email Day 4: Received an invoice number and "your order has been confirmed" from Apple However, as I log on to developer.apple.com, the website is still stuck saying "To continue your enrollment, complete your purchase now", despite Apple having successfully taken payment from my card and processed the enrollment. If I click it, it attempts to loop me back into a transaction I have already completed. I opened a ticket (Case ID: 102910351530), but got no email response. Attempting to use the phone callback system has been impossible. I have also tried requesting callbacks during their UK (and Ireland) business hours on working days. Every time the system dials my phone, I ended up being placed on hold with the music without anyone actually taking the call. There was once I've even had to endure 4 hours straight on the call before I eventually had to hang up. I completely understand that WWDC is around the corner and support queues are likely heavily backlogged, but the callback loop seems fundamentally broken. A few questions: Is anyone else registering as a developer in the UK / Ireland experiencing the same issue? Is there a path to escalate the issue to human support? Case ID: 102910351530 Any insight or guidance from fellow devs or Apple moderators would be incredibly appreciated. Thank you in advance!
Replies
3
Boosts
1
Views
218
Activity
Jun ’26
Been a month and still no response about our Developer Account
On my Apple Developer Account, all I see is "Your enrollment is being processed. Your enrollment ID is JYD86Q79DM." This has been ongoing for 4 weeks now. This is the first time I am enrolling to the program and need to know time it takes and if I am missing any steps? Please advise We are keen on uploading our app to the Apple Store but we need to begin testing asap and without the approval of our Dev account this is not possible. Is there any Apple verified team here to respond?
Replies
2
Boosts
1
Views
177
Activity
Jun ’26
Urgent: Apple Developer Organization Account Takeover – No Resolution After One Week
Case Number: 102905844463 I'm posting here in the hope that someone from Apple or the developer community can advise on the appropriate escalation path. Our Apple Developer Organization account appears to have been compromised approximately one week ago. The primary Apple ID associated with the account was info at tadarab.com. Prior to losing access, we received multiple unsolicited Apple verification code SMS messages. Shortly thereafter, Apple sent a security notification confirming that a new trusted phone number ending in **9794 had been added to the account. The original trusted phone number ending in **4346 was no longer being used for verification. Since then: We have completely lost access to the primary Apple ID. The original Apple ID is no longer recognized through Apple's account recovery process. Team members associated with the organization appear to have been removed. Developer certificates appear to have been removed. We can no longer access App Store Connect or the Apple Developer account. A support case was opened immediately after the incident. Unfortunately, after a week of communication, support has not yet addressed the reported account compromise and instead responded that they could not verify our association with the Developer Program membership—which is itself one of the consequences of the apparent takeover. My main concern is understanding how a trusted verification phone number could be changed and an entire Developer Organization account effectively taken over without the legitimate owner being able to prevent or recover from the change. Has anyone experienced a similar situation, and is there a recommended escalation path within Apple for Developer Organization account compromises? Any guidance would be greatly appreciated.
Replies
1
Boosts
0
Views
148
Activity
Jun ’26
Unable to Submit Reinstatement Request After Account Termination
Hello, I am posting here because I no longer have access to the communication channels that were previously available to discuss my developer account with Apple. My appeal was denied, but Apple informed me that I could submit a reinstatement request after addressing the concerns that had been identified. Following that communication, I spent considerable time reviewing my applications, metadata, screenshots, codebase, user flows, and business practices. Although I do not believe my account was involved in dishonest or fraudulent activity, I nevertheless made extensive changes in an effort to address any potential concerns Apple may have had. The main difficulty is that the specific conduct that led to the termination decision was never clearly explained to me. Apple cited Section 3.2(f) and provided examples of prohibited behavior, but did not identify which specific action or activity was associated with my account. As a result, I was left attempting to correct every possible issue without understanding what the actual concern was. In addition, throughout my participation in the Apple Developer Program, I had never previously encountered a notice, suspension, or similar action of this nature. This made it even more difficult for me to understand what specific issue Apple believed had occurred and how best to address it. While I was still implementing changes and preparing what I believed would be a reinstatement submission, I received a termination notice. Since the termination, I have lost access to the Contact Us page and the communication channels that were previously available to me. I would therefore appreciate guidance from Apple or from developers who may have experienced a similar situation: How is a developer expected to submit a reinstatement request after termination if the Contact Us page is no longer accessible? Is there an alternative channel through which reinstatement requests can be submitted? Has anyone successfully submitted a reinstatement request after account termination and received a review? I am not asking Apple to reverse its decision through this forum. I am simply trying to understand how a developer is expected to submit a reinstatement request after termination when the previously available communication channels are no longer accessible. Thank you for your time.
Replies
1
Boosts
0
Views
162
Activity
Jun ’26
It's been a week since I paid and no progress update
I have the signed agreement, order ack, order processing, enrollment review, documents received and invoice emails from Apple on May 31 in the AM, and I was told they'd follow up within 2 business days. Asked to be called on Wed (after 72 hours of paying) – nothing. Submitted a support ticket via email on Thurs – nothing. At this point it's been a week. I have followed all of the steps timely, provided all of the information they requested and waited the SLAs they supposedly commit to. Apple has quickly and gladly taken my money without any delays, but I have yet to hear the slightest update on my order/account status. I understand there may be many cases to review, but then be transparent about your SLAs. Don't say it'll take 2 business days if it'll actually take more than a week. Or don't take my money until you're ready to deliver on the service I purchased. This is blocking me from making progress with my app and it's all been a very frustrating process. I'm already dreading the thought of how long it'll take when I submit my app to the App Store for review.
Replies
1
Boosts
0
Views
93
Activity
Jun ’26
Pending Termination Notice 3.2(f) – Built Entirely New Game for Compliance – Appeal Submitted 10 Days No Response
Hello Apple Developer Community and App Review Team, I received a Pending Termination Notice on May 29, 2026, for my account (Developer: Bushra Malik) related to Section 3.2(f), regarding app submissions for Dress Up Fashion: Styling Game. I submitted a formal appeal 10 days ago but have not yet received a response or case number confirmation. I want to provide brief context: Our original Clothing Store Simulator received repeated rejections. Rather than continuing to resubmit the same app, we made the decision to build a completely new game from scratch — new code, new assets, new UI, and a fully revised App Store listing. Nothing from the original submission was carried forward. This was a deliberate good faith effort to achieve compliance, not an attempt to evade review. We also believe an older binary may have been reviewed rather than our latest build — a technical issue we have experienced previously on this account. Our account has 4+ years of publishing history and 25+ live games currently on the App Store. Not a single other app is in rejection or under any violation. We have never engaged in subscription scams, fake reviews, bait-and-switch tactics, or any of the fraudulent conduct described in the termination notice. I am respectfully requesting: Confirmation that my appeal is actively under review A status update or case reference number Any additional information Apple needs from our side We are fully cooperative and have all source code, assets, and submission history available immediately upon request. Thank you sincerely for your time. Bushra Malik Apple Developer Account: Bushra Malik
Replies
1
Boosts
0
Views
241
Activity
Jun ’26
Dont have renew button to renew my Apple Developer Program
Hello, my Apple Developer Program had expired 20 days ago, but i cant renew in any way (auto-renew dont work, i dont have "renew button" on web, dont have it in iOS and macOS developer apps, so i cant renew it. Has anyone encountered this problem? How can i solve it and renew my membership?
Replies
11
Boosts
8
Views
1.6k
Activity
Jun ’26
Apple Developer Account Shows “Closed” Status but App is Ready for Distribution – Unable to Access App Store Connect
Hi, I can sign in to my Apple ID, but my Apple Developer account shows a “closed” status and I’m unable to access App Store Connect features. My app is currently showing “Ready for Distribution,” so the account appears active, but developer access is restricted. I’ve already contacted Apple Developer Support and am waiting for their response. Also, I temporarily can’t access my primary email due to a verification issue, so I’ve provided an alternate contact email and phone number in my support request. Has anyone experienced a similar situation or knows possible reasons for a “closed” developer status while the app remains approved? Thanks.
Replies
5
Boosts
0
Views
311
Activity
Jun ’26
15% Apple Cut
Hi! So if we reach 1m in revenue by the end of this year, what happens then? Does it switch back to 30% for another full year, or does it start again in January 2022 at the 15% rate?
Replies
3
Boosts
0
Views
3.1k
Activity
Jun ’26
Revoked your certificate (iOS Distribution)
I just signed up a couple days ago. I'm helping a nonprofit create a fitness-fundraising app. Today, on a Sunday, I get an email that says, "You have revoked your certificate, so it is no longer valid." As if somehow I revoked that certificate? Doesn't make any sense. I didn't "revoke" anything. I'm not a programmer. None of this makes any sense. Any help? Thanks Don
Replies
1
Boosts
0
Views
135
Activity
Jun ’26
Unable to renew Apple Developer subscription using managed Apple Account
We use managed Apple accounts for all users in our environment. One of these accounts is associated with an App Store app. Currently the developer console has a banner that says: "There's no credit/debit card on the Apple Online Store associated with your Apple ID to auto-renew your membership." This account, as well as my own admin account, are unable to add a payment method to our Apple account. We're missing the "Payments & Shipping" button on the Manage Account page. How can we renew our developer subscription to keep our app on the App Store? It's critical for us that the account that owns this app is managed. TIA
Replies
7
Boosts
4
Views
2.4k
Activity
Jun ’26
Unable to Renew Expired Apple Developer Program Membership – No Renew Button, Enroll Error
I'm hoping someone here has experienced the same issue and can point me in the right direction. My Apple Developer Program membership recently expired and my apps have been removed from the App Store. I've been trying to renew my membership but I'm completely stuck and cannot find a way forward. Here's what I've tried so far: Apple Developer App: There is no "Renew" button visible anywhere in the app. developer.apple.com/enroll: I receive the following error: "Sorry, you can't enroll at this time. Your Apple Account is already associated with the Account Holder of a membership." developer.apple.com/account: The Membership Details section loads but there is no renewal option or button available. I am logged in with the correct Account Holder Apple ID, so that is not the issue. My payment method on file is also valid. Has anyone else run into this? Is there a direct link or a workaround that triggers the renewal flow? Or is contacting Apple Developer Support the only option at this point? Any help would be greatly appreciated. Thanks in advance!
Replies
3
Boosts
2
Views
215
Activity
Jun ’26