Dear Apple Team, I need your help resolving an issue that Apple Support has been unable to fix for over two months. Since February 2026, the Apple Developer app has rejected my identity verification every time I attempt to enroll in the Apple Developer Program. I have reached out to Apple Support repeatedly — by email and by phone — and have received no explanation for the failure and no workable solution. My case numbers from these interactions are: 102818147247 102838793176 102842518632 To be direct: I'm not intend to be aggressive, I just exhausted every normal support channel available to me. The responses I have received so far have been polite but ultimately ineffective — the same suggestions are repeated, and no one has investigated the underlying cause. This is not a minor inconvenience. I run PlayPatch Tech as an small team with iOS apps that are blocked from App Store submission entirely because of this enrollment failure. Every week this remains unresolved is a week of lost business. Relevant details: Enrollment type: Organization Device: iPad Pro & iPadOS 26.3.1(a) Government ID used: China ID Card Timeline: February 2026 – present Support contacts: Email 8 times, Call 6 times, they tried their best, but nothing worked. What I need: Someone with the authority and access to diagnose why verification is failing for my account specifically. An alternative verification path if the app-based method doesn't work. I would appreciate a response within 5 business days. I am available at any time and willing to provide whatever documentation is required. Regards, Neo PlayPatch Tech

I’m looking for guidance on an unresolved Apple Developer Program membership migration. My account is being converted from an individual membership to an organization membership. I have already provided all requested documentation to Apple Developer Support and opened a new case, but the migration remains unresolved. Today I have been on hold for nearly 2 hours. This has blocked our release since April because the account is effectively unable to proceed while the migration is pending. Details: • Migration type: Individual to Organization • Status: still pending • Business impact: production release blocked since April • Documentation already provided: legal entity documentation, D-U-N-S information, and requested verification materials I am not posting private documents here. I’m trying to understand whether there is any additional escalation path or whether Apple staff can confirm the correct team is handling this migration. Has anyone had success getting this unstuck, and is there any Apple process beyond the normal support case flow?

Hello Apple Developer Support, My Apple Developer Program enrollment payment was completed on [2026-04-19], but approval has not been granted within the expected 48-hour window. This delay is blocking my development and release schedule, so I'd like to request a status review as soon as possible. Could you please: Confirm the current status of my enrollment Let me know if any additional verification is needed on my side Provide an estimated approval timeline registration ID: YC64M86BF2 If there is anything I can do to expedite the process, please let me know and I will respond immediately. Thank you. Best regards,

We have an open support case (Case ID: 102874259881) and Apple confirmed they received the documents and would follow up within two business days — but the account is still not activated. Could any Apple staff please escalate and activate account? Thank you

My Apple Developer Program membership expired on 15 April. I've been unable to renew through any of the standard routes: The account page at developer.apple.com shows no renewal option, just the expiry notice The Developer app on iPhone, iPad, and Mac shows no Renew button Going to the enrol page returns: "Sorry, you can't enrol at this time. Your Apple Account is already associated with the Account Holder of a membership." So the account is expired but still flagged as having an active membership, meaning neither the renewal nor the re-enrol path works. I've raised a support ticket (Friday 18 April), attempted three phone calls with no success, and the callback system is now returning an error when I try to book a slot. Has anyone experienced this and found a resolution? I believe this needs a backend fix on Apple's side but I can't get through to anyone who can action it. Any advice appreciated, particularly if an Apple staff member is able to assist or escalate.

I paid for a developer account on Thursday 16th. Money was taken immediately. I’ve had ZERO communication. No emails, no messages. Nothing My account says ‘pending’ still after 5 days of waiting. Support is seemingly non-existent. Asked for a callback support request. They called and I was on hold for 90 minutes until eventually I had to go do something else. Is the level of service I should expect? What else is it that I should I be doing in order to get something in return for paying money?

Hi everyone, I subscribed to the Apple Developer Program on April 12th, 2026. The payment has already been charged to my bank account, but my account still shows the status “Pending” I think the reason my account is still stuck is because I enrolled in the Apple Developer Program using one Apple ID and completed the payment using a different Apple ID (the subscription is currently active under this account) It’s now been several days, and I haven’t received any confirmation email or any request for additional information. I already contacted Apple Support by email, but I’d like to know if other developers have experienced the same situation and how long it took before their account was activated. Thanks in advance for your help and feedback!

I purchased my Apple Developer program on April 16, 2026. It’s been 4 days now, and my status is still stuck on "Pending." What’s worse is that the system is now prompting me to make the payment again. I know many of us are experiencing this exact same issue right now. I am from Thailand, so I decided to make a phone call to the Apple Developer support team to get this sorted out. They told me that due to a massive volume of requests, it might take a very long time to approve. They promised to "expedite" my process, but completely failed to provide any specific timeframe or even an estimated date of approval. Honestly, it felt like the support agent was just reading from a script to calm me down without actually offering any real help—they didn't even ask for my Order Number to check my case! Based on how this is being handled, I strongly believe that anyone reading this who is stuck in the same situation might have to endure this problem for months. Has anyone actually gotten their account approved recently?

Hi Support Team, I am writing regarding my enrollment which is currently showing as Pending. The payment of 99USD was from other Apple account, but the enrollment was submitted from my account. Case ID is 102866900911. Payment details: Date: 11 April 2026 Order ID: MT5786ZXVV Document: 716118431350 Could any Apple staff please activate my account? Thank you, Alisher

I paid by mistake twice for the developer account. The website does not tell you if your account is approved and I thought the payment had not gone through, so I paid twice and my account still not active, anyone has had this problem?

I renewed my membership today, April 20, 2026, which had previously expired on November 5, 2025. The payment of KRW 129,000 was successfully processed, and the credit card transaction has been approved. However, my account still shows the message "Your Apple Developer Program membership has expired," and the renewal has not been applied. I have tried various troubleshooting steps, including logging out and back in, and clearing my browser cache, but the issue persists. Could you please look into this and apply the renewal to my account?

When I try to enroll Apple Developer Program for a company, getting an error. "We are unable to process your request. An unknown error occurred." Please, help me. What am i doing wrong?

I have an Apple account that was locked last September. I recently managed to log back in and renewed it, but I need to accept Apple's new policy. I've realized I've lost ownership, so I can't accept the new policy. What should I do now? I've emailed Apple and haven't received a reply for three weeks.

Hi Team, I' am trying to change my account membership from individual to organisation. Have raised multiple support requests and everytime i get an information that they will revert back within 1 business days but dont get any updates and its been more than a week. Can you please help expedite the request as i doint have any tracking number and without this i wont be able to make the app go public.

Hi! I'm a first-time app founder trying to enroll my business in the Apple Developer Program as an Organization. I already have a personal Apple ID, so I'm trying to create a separate, brand new Apple Account using my business email for the enrollment. Every time I complete the account creation form and go through the verification code step, I get the error: 'Your account cannot be created at this time.' Things I've already tried: Personal cell phone number for verification A Google Voice number for verification Different browsers The Apple Developer app Different WiFi networks I only have one iPhone and one cell number, both already tied to my personal Apple ID. My D&B DUNS number is confirmed, the only blocker is creating this new Apple Account. Is there a known solution for this? It seems like it must be a common situation for small business owners who use one device for both personal and business. Any help appreciated!

Title: Apple Developer Program payment completed but enrollment still shows “complete purchase” Hello, I enrolled in the Apple Developer Program as an individual and completed the payment on 8 April 2026. I received the invoice confirming the purchase, but my developer account still shows the message: “Purchase your membership. To continue your enrollment, complete your purchase now.” The enrollment status currently shows Pending, and it appears that the payment may not have been linked to my enrollment. Also the Enrollment Id has also not been generated I have already contacted Apple Developer Support twice but have not yet received a response. Payment details from the invoice: Order ID: MMWHM92XY3 Purchase Date: April 8, 2026 Has anyone experienced a similar issue where the payment was processed but the enrollment still shows “complete purchase”? If so, how was it resolved? Any guidance would be appreciated. Thank you.

Hi! I'm a first-time app founder trying to enroll my business in the Apple Developer Program as an Organization. I already have a personal Apple ID, so I'm trying to create a separate, brand new Apple Account using my business email for the enrollment. Every time I complete the account creation form and go through the verification code step, I get the error: 'Your account cannot be created at this time.' Things I've already tried: Personal cell phone number for verification A Google Voice number for verification Different browsers The Apple Developer app Different WiFi networks I only have one iPhone and one cell number, both already tied to my personal Apple ID. My D&B DUNS number is confirmed, the only blocker is creating this new Apple Account. Is there a known solution for this? It seems like it must be a common situation for small business owners who use one device for both personal and business. Any help appreciated!

I enrolled in the Apple Developer Program on April 15th and the $99 payment was successfully charged to my card (confirmed completed in my bank, not pending). However, 3 days later my account at developer.apple.com/account still shows the "Purchase your membership" banner asking me to pay again. Apple's own page says "Your purchase may take up to 48 hours to process" but it has been well past that. When I try to access Certificates, Identifiers & Profiles, I get this error: "Unable to find a team with the given Team ID S3v98Z34Dh to which you belong. Please contact Apple Developer Program Support." I already submitted a support case via the "Send us a message" form under Membership and Account > Program Purchase and Renewal, but haven't received any response yet. Has anyone experienced this? Is there another way to escalate this or get it resolved faster? I need the account for Sign in with Apple integration and I'm blocked on this. Thanks for any help.

Hello, my Apple Developer Program enrollment has been pending for 5 days - I am not able to reach support cause the don't answer phone. I have completed all steps and payment - have my invoice. . Could you help somehow?

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