Hi all,Our Account Holder has resigned the company and is not helpful in getting the account transferred.Can we somehow force update the account holder via Apple Support?Kind regards,Dieter

Hi, My client has already developed an ios app and they need an enterprise account to publish the app. What are the procedures to create enterprise account?

I am developing CarPlay addition on our app. Which is distributed with the Enterprise In distribution method, so we do not have a product in the App Store. I am wondering if CarPlay support can be provided in applications distributed with the Enterprise in distribution method? If this is not possible, I will inform management that this is not possible. I am waiting for your answers, thanks.

Did you got a similar letter ? " This letter serves as notice of termination of the Apple Developer Program License Agreement ...Pursuant to Section 3.2(f) of the ADP Agreement.." Fast forward, we are a corporation that spend over 1M on development for our app at apple store. Out of the blue we got this letter and our app was removed within the same day. No warning email prior, No appeal option afterwards. We were banned for a year. We tried to get at least a reply what we did wrong? So far no explanation. We suspect this is either: A campaign from our competitors, trashing our app with tons of neg/positive reviews. (If so, Why is so easy, for bad actors to manipulate Apple Algorithms and to destroy legit apps and why Apple allows it) ? Either someone else complained about our name or logo. (If so, Apple should ask for document, because we hold trademarks of our logos and names). Section 3.2(f) is very murky without clear language. Up to this day we don't know why our business was destroyed in 1 day ! As consequence of our ban, We are loosing legit advertisers like banks, and brands. We are looking forward for our day in court ! Discovery process will solve the mystery of our ban. The most scariest part of our situation, that might be your situation tomorrow, is the uncertainly in the future, that some bot might flag your app for removal and all your time and investment is gone within a day, without any explanation, and without the possibility to speak to a human. Millions of developers are paying $100 per year. This kind of money should be enough to pay at least, for human customer service, to serve the developers community properly. Did this happen to you too ?

Hi, can some one please guide how to contact apple support for the verification process the only way is to contact via email but every time i sent them an email from there website i get an automated reply and no ones contact me it's been days i need to migrate my account from individual to organization already submitted all my details business information D.U.N.S number etc but no luck. Please guide how can we process our request? Thank you

Hi Team, Its been 4 weeks and still my enrollment is reflecting in pending status. I want to set up my application and to do it we have to enroll for the development to give access to the the tech team to configure the application. I am not able to find the contact us info to raise the issue.

I am working on a project that requires access to the main camera on the Vision Pro. My main account holder applied for the necessary enterprise entitlement and we were approved and received the Enterprise.license file by email. I have added the Enterprise.license file to my project, and manually added the com.apple.developer.arkit.main-camera-access.allow entitlement to the entitlement file and set it to true since it was not available in the list when I tried to use the + Capability button in the Signing & Capabilites tab. I am getting an error: Provisioning profile "iOS Team Provisioning Profile: " doesn't include the com.apple.developer.arkit.main-camera-access.allow entitlement. I have checked the provisioning profile settings online, and there is no manual option for adding the main camera access entitlement, and it does not seem to be getting the approval from the license.

On a supervised device running iOS 18 without any AirDrop restrictions applied, when a profile with allowListedAppBundleIDs restriction key is installed, the AirDrop sound plays. But still the accept prompt does not appear, making it impossible to accept files. The prompt works as expected on iOS 18 devices to which the allowListedAppBundleIDs restriction is not installed. This issue occurs only on supervised iOS 18 devices to which the allowListedAppBundleIDs restriction is being applied. Device must be in iOS 18 version > Install the (allowListedAppBundleIDs restriction) profile with the device > Try to AirDrop files to the managed device. The expected result is that the accept prompt must pop up but it does not appear. This issue is occurring irrespective of any Whitelisted bundle ID being added to the allowListedAppBundleIDs restriction profile. Have attached a few Whitelisted bundle ID here com.talentlms.talentlms.ios.beta, com.maxaccel.safetrack, com.manageengine.mdm.iosagent, com.apple.weather, com.apple.mobilenotes, gov.dot.phmsa.erg2, com.apple.calculator, com.manageengine.mdm.iosagent, com.apple.webapp, com.apple.CoreCDPUI.localSecretPrompt etc. Have raised a Feedback request (FB15709399) with sysdiagnose logs and a short video on the issue.

I'm experiencing issues enrolling in the Apple Developer Program. After completing the enrollment and attempting to make the payment, I'm redirected to a page stating that it will take 48 hours to process the payment. However, after that time has passed, when I access the Apple Developer page, everything looks the same, as if I need to enroll again.

Can you help me how to upload it to TestFlight setting and distribution. I have try it but got this error. I have setting profile for camera access to but it still like this.

I have admin access for our Enterprise account I can't see the option to create a DeviceCheck key needed for the App Attest functionality. Is there a limitation preventing this key from being generated on Enterprise accounts?

If I correctly understand, a new Enterprise API has been introduced In visionOS 26 allowing to fix windows to the user frame of reference, implementing a something like an "head up display", with the window tracking the user movements. Is this API only available to enterprise applications, and if so is there a plan to make it available for every kind of app?

Hey everyone, I’m trying to enroll in the Apple Developer Program as a company (LLC), and I’m the sole owner and CEO. I uploaded all the documents required, but when I try to re-upload the missing one using their upload link, I get this error message: “Sorry, you don’t have access. Your account isn’t authorized to upload files.” Has anyone faced this before? Is there a fix or do I need to contact Apple directly? Also, they’re asking for a business card or an employment verification letter — but I’m the owner and don’t have either. How do you handle this if you’re the only person in the LLC? Do I just create a business card or write the verification letter myself? Any help or advice would be much appreciated. 🙏 Thanks in advance!

Hello all, We have built our own MDM solution as we plan to support quite a few devices running iOS. Manual activation is running fine and devices are checking in. We have setup ABM with Device management service setup and linked to our MDM. We have added reseller via Apple customer number and purchased devices are showing in ABM. We have setup default management service assignment as well. When we are setting up a device it gives an error: Remote Management The configuration for your iPhone could not be downloaded from . cancelled Error in the device log is as follows: Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> cannot accept the authentication method NSURLAuthenticationMethodClientCertificate Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> auth completion disp=2 cred=0x0 Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> summary for task failure {transaction_duration_ms=285, response_status=-1, connection=7, reused=1, reused_after_ms=0, request_start_ms=0, request_duration_ms=0, response_start_ms=0, response_duration_ms=0, request_bytes=0, request_throughput_kbps=0, response_bytes=0, response_throughput_kbps=0, cache_hit=false} Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: TLS Client Certificates encountered error 1:89 Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Task <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1> finished with error [-999] Error Domain=NSURLErrorDomain Code=-999 UserInfo={NSErrorFailingURLStringKey=, NSErrorFailingURLKey=, _NSURLErrorRelatedURLSessionTaskErrorKey=, _NSURLErrorFailingURLSessionTaskErrorKey=, NSLocalizedDescription=} Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: encountered error(1:89) Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: cleaning up Jun 11 14:16:36 iPhone Setup(CFNetwork)[626] : Connection 7: summary for unused connection {protocol="http/1.1", domain_lookup_duration_ms=0, connect_duration_ms=0, secure_connection_duration_ms=0, private_relay=false, idle_duration_ms=0} Jun 11 14:16:36 iPhone Setup(DMCUtilities)[626] : <DMCHTTPRequestor: 0x84cfd7d40> failed to communicate with the MDM server. Error: NSURLError:Desc : cancelled Domain : NSURLErrorDomain Code : -999 Extra info: { NSErrorFailingURLKey = "https://mdm.domainname/enroll"; NSErrorFailingURLStringKey = "https://mdm.domainname/enroll"; "_NSURLErrorFailingURLSessionTaskErrorKey" = "LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>"; "_NSURLErrorRelatedURLSessionTaskErrorKey" = ( "LocalDataTask <663D2346-4B73-4DB2-A134-B1A7DC58E70B>.<1>" ); }

We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?

Hello, We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?

We are developing an MDM solution. In addition to the cloud-based version, we are also developing an on-premises version of the MDM solution for organizations such as government agencies and other entities for whom using public cloud services is difficult. In such cases, regarding the "MDM vendor CSR certificate" to be included in the on-premises package: Would it be acceptable to use a certificate owned by our company (the MDM vendor)? Or would it be necessary for the client organization to prepare a new certificate themselves?

We have a .ipa file that we need to side load on iPhone via USB connected to a MAC. IPA file will be on MAC. We can't use enterprise license. We have a business use case where we need to side load the app. Any way to do that or can be reach apple support for this? Please help. Note: The iPhones attached will not have the Apple ID logged in. There are companies who are side loading the app for business purpose on the customers phone.

Hello everyone I would like to create my own spatial video on my Apple Vision Pro. According to all the documentation from Apple, this requires two camera angles that enhance the spatial perception. I have purchased the Enterprise license with main camera access for this purpose. However, this only gives me access to the left main camera of the glasses. Is there a way to access the right camera as well? Or is the one camera image enough to create a spatial video by splitting the image, for example? I am open to any help and ideas. My goal is to create the video with the cameras on the glasses, not externally.

Hi All! Ever since the new PLA I have issues with adding my entitlements to my profiles. Previously when adding an entitlement I used the format [entitlementName] [AppId] [type] e.g. Apple Pay Pass Suppression [AppId] Development However ever since the new PLA I get an warning in my terminal that the template name is not supported by the App Store Connect API. Anyone that can help me out with the new format? I cant seem to find any helpful documentation online. Thanks! PS: the link in the screenshot points to this website: https://docs.fastlane.tools/actions/match/#managed-capabilities The naming strategy the use on the website doesnt work either: Apple Pay Pass Suppression Development